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Step 1


Playlist Sub files issue

Playlist Sub files issue

My Question or Issue

I have many playlists. I have created sub folders for genres etc.

My iPhone shows them all - My Desktop Mac does not.

When saving music I save the playlist and then drag them into the genre sub file. 

My phone does not let me do this (or I cant work out how to drag or move)-my mac does not show all the sub files.

What am I doing wrong?



1 Reply

Hey there @Samsy66


Welcome to the Community 🙂 


First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. 


If this doesn't do the trick, could you let us know the exact make/model, operating system and Spotify version of your device?


Additionally, sending us a screenshot of what you're seeing on the desktop app on your end would come in handy. Make sure not to include any private info. 


We'll keep an eye out for your reply 🙂

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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