Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1547 Views
1 replies
0 likes

1547 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3898 Views
1 replies
0 likes

3898 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3151 Views
1 replies
3 likes

3151 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164840 Views
0 replies
35 likes
Mac

164840 Views
0 replies
35 likes

CTRL+A not working in liked songs

PlanPremiumCountryGermanyDeviceDesktop laptopOperating SystemwindowsMy Question or IssueI want to migrate my liked songs to a playlist so to better manage and share them. using CTRL+A only selects 99 songs. This is not the intended behavior of "selec...

Waldov
Casual Listener
Plan Premium Country Germany Device Desktop laptop Operating System windows My Question or Issue I want to migrate my liked songs to a playlist so to better manage and share them. us...
2021-01-04 6:17:28 PM
699 Views
0 replies
0 likes

699 Views
0 replies
0 likes

[iOS] BT Speaker Not Connected

EVERY App on my iMac can detect and use my BT speaker EXCEPT Spotify no matter what I do including stopping and restarting Spotify and rebooting iMac. Spotify can and occasionaly detect and use the BT speaker however only in a totally random manner. ...

Ritchis
Visitor
EVERY App on my iMac can detect and use my BT speaker EXCEPT Spotify no matter what I do including stopping and restarting Spotify and rebooting iMac. Spotify can and occasionaly detect and use...
2021-01-04 1:52:08 PM
230 Views
0 replies
0 likes
iOS

230 Views
0 replies
0 likes

Superuser Contribution Deleting Local Files

Hi, I am a premium user with 13,000+ local files. These are stored on a drive connected to my Mac (Catalina macOS 10.15.7). I presume from several posts that there is a limit of 10,000 files, and that that is the reason that new files I add do not pl...

mgw2
Casual Listener
Hi, I am a premium user with 13,000+ local files. These are stored on a drive connected to my Mac (Catalina macOS 10.15.7). I presume from several posts that there is a limit ...
2021-01-01 7:05:35 AM
2021-01-03 9:02:14 AM
Ver
Spotify Legend
2573 Views
3 replies
0 likes
local files
sync local files

2573 Views
3 replies
0 likes

Superuser Contribution Open in Desktop app not working

PlanPremiumCountryCzech RepublicDeviceMacbook Pro 2020 M1 (Apple Silicon)Operating SystemMacOS 11.1 Big SurMy Question or IssueCan't open links in Desktop app. They always open in web player in Safari; when I manually click on "Open in Desktop app", ...

klscho
Casual Listener
Plan Premium Country Czech Republic Device Macbook Pro 2020 M1 (Apple Silicon) Operating System MacOS 11.1 Big Sur My Question or Issue Can't open links in Desktop app. They always open in w...
2020-12-31 3:19:26 PM
2021-01-02 1:01:57 AM
klscho
Casual Listener
1011 Views
2 replies
0 likes

1011 Views
2 replies
0 likes

Superuser Contribution Spotify won't install - Catalina 10.15.7

MacBook Pro 2017Catalina 10.15.7 USA I was having an issue opening up Spotify, it was just a black screen and nothing was happening, so I used instructions found on the Spotify website to clean the app and all files pertaining to the app off my lapto...

CandiceCamron
Visitor
MacBook Pro 2017 Catalina 10.15.7 USA I was having an issue opening up Spotify, it was just a black screen and nothing was happening, so I used instructions found on the Spotify...
2020-12-31 4:25:37 AM
2021-01-01 8:25:33 AM
Jeremy
Spotify Legend
1705 Views
1 replies
0 likes

1705 Views
1 replies
0 likes

Superuser Contribution Spotify library fails to sync between devices

PlanPremium, Canada DeviceMacBookPro14,1 & Windows DesktopOperating SystemMacOS Big Sur / Windows 10 (Updated) My Question or IssueMy liked songs playlist frequently fails to update and requires me to relaunch the app entirely to see new songs I've l...

alexvarney_
Newbie
Plan Premium, Canada Device MacBookPro14,1 & Windows Desktop Operating System MacOS Big Sur / Windows 10 (Updated) My Question or Issue My liked songs playl...
2020-12-30 8:07:54 PM
2020-12-31 8:49:03 PM
CarlosE
Moderator
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

Superuser Contribution Coloured Title Bar Buttons Not In Correct Location

PlanPremiumDeviceMacbook Pro 2018Operating SystemMac OS Big Sur My Question or IssueThe coloured title bar buttons in the top left of the window don't display in the correct location upon startup. Only after putting the window in fullscreen and back ...

o2nb6-6_4rt5
Newbie
Plan Premium Device Macbook Pro 2018 Operating System Mac OS Big Sur My Question or Issue The coloured title bar buttons in the top left of the window don't display in the corr...
2020-12-24 5:47:19 AM
2020-12-31 11:23:45 AM
Ver
Spotify Legend
557 Views
2 replies
0 likes

557 Views
2 replies
0 likes

Superuser Contribution How can I download a premium playlist from a Mac desktop to an external SD card to use in car ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

mikefox
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-12-28 5:16:27 PM
2020-12-29 6:15:12 PM
CarlosE
Moderator
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Superuser Contribution Error Spotify macOS: "This playlist is currently empty"

PlanFreeCountryItaly Device(iMac 21.5.inch , Mid 2011)Operating System(macOS High Sierra 10.13.6) My Questionattualmente questa playlist è vuota Why???i tried to uninstall and reinstall the application but the result is the same how to solve? please,...

Angioletto811
Casual Listener
Plan Free Country Italy Device (iMac 21.5.inch , Mid 2011) Operating System (macOS High Sierra 10.13.6) My Question attualmente questa playlist è vuota Why??...
2020-12-28 3:23:50 PM
2020-12-29 4:04:43 PM
Alex
Spotify Legend
561 Views
3 replies
0 likes

561 Views
3 replies
0 likes

Superuser Contribution Desktop For Spotify on Mac Not Working

I went to use the app on Desktop and got a blank screen. I am currently using a Macbook Pro 2018 with macOS Big Sur Version 11.1 I have tried to uninstall and reinstall the app but its still not working. I have tried other ways such as deleting the h...

rasheedkassam
Casual Listener
I went to use the app on Desktop and got a blank screen. I am currently using a Macbook Pro 2018 with macOS Big Sur Version 11.1 I have tried to uninstall and reinstall the app but its...
2020-12-21 6:35:55 AM
2020-12-27 10:29:36 AM
Alex
Spotify Legend
1550 Views
3 replies
1 likes

1550 Views
3 replies
1 likes

Superuser Contribution Error code auth:5, accesspoint:45

PlanPremium FamilyCountryUSDeviceMacbook Air 2013Operating SystemHigh Sierra 10.13.2 My Question or IssueSpotify was stuck on 'offline', saying i had no connection when I had a good connection. I tried updating and then reinstalling, but when I went ...

henryclapp
Visitor
Plan Premium Family Country US Device Macbook Air 2013 Operating System High Sierra 10.13.2 My Question or Issue Spotify was stuck on 'offline', saying i had no connection when I had...
2020-05-05 7:46:17 AM
2020-12-27 10:23:42 AM
Alex
Spotify Legend
8805 Views
3 replies
4 likes

8805 Views
3 replies
4 likes

Superuser Contribution Cant drag an album to my Libraryfolders

PlanPremiumCountrySwedenDeviceMac Desktop Spotify 1.1.46.916.g416cacf1-aOperating SystemMac OS 10.15.4 My Question or IssueI used to be able to drag an album to the left section where I have my folders - now I can’t do that (Spotify 1.1.46.916.g416ca...

jojovxo
Visitor
Plan Premium Country Sweden Device Mac Desktop Spotify 1.1.46.916.g416cacf1-a Operating System Mac OS 10.15.4 My Question or Issue I used to be able to drag an album to the left...
2020-11-29 6:25:58 PM
2020-12-26 5:58:58 PM
gafman1
Casual Listener
416 Views
2 replies
0 likes

416 Views
2 replies
0 likes

Solved!!Superuser Contribution Music stops playing on Mac desktop app

PlanPremium CountryJapan DeviceMacbook Pro late 2019 and Mac mini M1 2020 Operating SystemCatalina and Big Sur My Question or Issue I'm using the Mac app and am running into the problem of music stopping when I press the play button. The problem I im...

tsuyoshizawa
Casual Listener
Plan Premium Country Japan Device Macbook Pro late 2019 and Mac mini M1 2020 Operating System Catalina and Big Sur My Question or Issue I'm using the ...
2020-12-24 3:41:56 PM
2020-12-26 10:54:47 AM
Jeremy
Spotify Legend
8126 Views
3 replies
0 likes

8126 Views
3 replies
0 likes

Superuser Contribution Where's the dislike button on Mac Desktop?

Plan: Premium DuoCountry: USADevice: Macbook Pro 2017Operating System: MacOS Mojave There are 2000+ posts in the community referencing the dislike button, but they all get marked as 'duplicate,' or as 'implemented,' even though only the Windows versi...

randomcat
Regular
Plan: Premium Duo Country: USA Device: Macbook Pro 2017 Operating System: MacOS Mojave There are 2000+ posts in the community referencing the dislike button, but they ...
2020-12-22 9:24:03 PM
2020-12-24 10:48:44 PM
randomcat
Regular
556 Views
4 replies
3 likes

556 Views
4 replies
3 likes

Superuser Contribution Recently Played is BLANK

Porting these issues from Windows forum over to Mac.thread1, thread2 Same deal: Listening every day... what's the story? PlanFreeCountryU.S. DeviceMacBook Pro (Retina, Mid 2012)Operating SystemmacOS 10.12.6 (16G1510)

baloo7gs
Regular
Porting these issues from Windows forum over to Mac. thread1, thread2 Same deal: Listening every day... what's the story? Plan Free Country U.S. Devi...
2018-09-04 7:40:04 PM
2020-12-24 9:12:49 PM
Novy
Moderator
860 Views
3 replies
0 likes

860 Views
3 replies
0 likes

Solved!!Superuser Contribution A firewall may be blocking Spotify (Again!)

PlanPremiumCountrySingaporeDeviceiMacOperating SystemOSX Catalina My Question or Issue I know this issue has been discussed in several other threads, but I have not found a solution using any of the previous recommendations. I recently did a clean fa...

thamersing
Casual Listener
Plan Premium Country Singapore Device iMac Operating System OSX Catalina My Question or Issue I know this issue has been discussed in several other threads, but I have not fo...
2020-08-01 2:37:35 PM
2020-12-24 9:34:12 AM
Ivan
Spotify Legend
12066 Views
10 replies
0 likes

12066 Views
10 replies
0 likes

Solved!! Clicking on album cover image of the song currently playing takes me to a wrong song on a playlist

When playing music from a playlist clickin on album image in left corner does not take me to the right song on a playlist. Instead it takes me to a wrong song. This happens when the sorting column is activated, but does not happen when the sorting co...

lenoil
Newbie
When playing music from a playlist clickin on album image in left corner does not take me to the right song on a playlist. Instead it takes me to a wrong song. This happens when the sorting column is...
2020-12-23 2:22:58 AM
2020-12-23 3:31:22 PM
AdamDam
Spotify Star
702 Views
1 replies
0 likes

702 Views
1 replies
0 likes

Superuser Contribution Account name not visible

PlanPremiumCountryUKDeviceMacbook ProOperating SystemMacOS 10.14 My Question or IssueThe account name/login/email is not displayed anywhere. I don't know what account I'm logged into.

januszpawlaczxd
Casual Listener
Plan Premium Country UK Device Macbook Pro Operating System MacOS 10.14 My Question or Issue The account name/login/email is not displayed anywhere. I don't know what account I'm log...
2020-12-22 3:55:00 AM
2020-12-23 9:51:45 AM
Jeremy
Spotify Legend
529 Views
3 replies
0 likes

529 Views
3 replies
0 likes

Superuser Contribution All music stops after 3 or 5 seconds. "Can't play current song"

PlanFreeCountryIndiaDeviceMacBook Air 2017 Operating SystemMacOS 10.14.5 My Question or IssueMusic suddenly stops and when next song is played, it stops after 3 or 5 seconds and in some time, "Can't play current song " appears. I live in a college.I ...

aefasdfasdflol
Casual Listener
Plan Free Country India Device MacBook Air 2017 Operating System MacOS 10.14.5 My Question or Issue Music suddenly stops and when next song is played, it stops after 3 ...
2019-05-27 5:35:39 PM
2020-12-23 8:11:40 AM
Jeremy
Spotify Legend
747 Views
3 replies
0 likes
Desktop

747 Views
3 replies
0 likes

Superuser Contribution Some tracks do not play

I previously hit same issue but reinstall helped, as advised in the previous topic.However now I hit same issue again. Now it happens on a popular artist, so I guess we can rule out the "obscure" part from the previous topic. Issue: some tracks do no...

yuryzholobov
Music Fan
I previously hit same issue but reinstall helped, as advised in the previous topic. However now I hit same issue again. Now it happens on a popular artist, so I guess we can rule out the "obscure" p...
2020-12-18 11:51:52 PM
2020-12-21 10:36:09 PM
CarlosE
Moderator
501 Views
3 replies
0 likes

501 Views
3 replies
0 likes

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