Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3900 Views
1 replies
0 likes

3900 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164840 Views
0 replies
35 likes
Mac

164840 Views
0 replies
35 likes

What happened to the cache limit setting on Mac desktop player?

In the desktop player for Mac we used to be able to set a limit for the size of the cache. Recently, opening up my Spotify player became incredibly slow so I was looking around my settings and noticed that the cache storage size limit option had been...

tombland
Newbie
In the desktop player for Mac we used to be able to set a limit for the size of the cache. Recently, opening up my Spotify player became incredibly slow so I was looking around my settings and n...
2019-01-19 5:41:44 PM
2020-12-20 4:02:14 PM
blackketter
Newbie
1353 Views
1 replies
1 likes
Cache
cache clearing
cache problems
Cache Removal
Mac Desktop
Mac Desktop App
slow spotify

1353 Views
1 replies
1 likes

Solved!!Superuser Contribution unable to change cover picture for playlist

PlanPremium DeviceMacbook Pro 2012 My Question or IssueYesterday and today I haven't been able to change the cover picture for any of my playlists, it says "Failed to save playlist changes. Please try again" I have tried on several playlists, there's...

Millyjc
Visitor
Plan Premium Device Macbook Pro 2012 My Question or Issue Yesterday and today I haven't been able to change the cover picture for any of my playlists, it says "Failed to ...
2020-12-17 8:39:24 PM
2020-12-19 5:21:17 PM
Eni
Moderator
4697 Views
1 replies
0 likes

4697 Views
1 replies
0 likes

Superuser Contribution Songs not playing since upgrade

Plan: Premium DuoCountry: USADevice: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)Operating System: macOS V11.1 (Just upgraded, was having same problem with V10) My Question or Issue:Some tracks which are not shaded do not play when clicked o...

user-removed
Visitor
Plan: Premium Duo Country: USA Device: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) Operating System: macOS V11.1 (Just upgraded, was having same problem with V10) My Questi...
2020-12-17 7:55:53 PM
2020-12-19 4:53:45 PM
Eni
Moderator
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Solved!!Superuser Contribution LIKED SONG GONE

PlanPremiumCountryUSA DeviceMacbook Pro 2012 Operating SystemMojave My Question or IssueI really keep coming back to my liked song to play a song. But now all gone after new update im installed, checkout the file given.

dinouse
Newbie
Plan Premium Country USA Device Macbook Pro 2012 Operating System Mojave My Question or Issue I really keep coming back to my liked song to play a song. But now all gon...
2020-12-17 8:00:30 AM
2020-12-19 2:11:04 PM
Mihail
Spotify Legend
963 Views
1 replies
1 likes
bug
New Update

963 Views
1 replies
1 likes

Superuser Contribution Spotify on Mac - It's just not working

I've been using Spotify a lot since I got it about a year ago. However, a few months after installing it on my Mac, I started to notice a problem. When I'm on my Mac, if I go to the playlists I have created, or the ones I listen to, there are only ab...

jak5002
Casual Listener
I've been using Spotify a lot since I got it about a year ago. However, a few months after installing it on my Mac, I started to notice a problem. When I'm on my Mac, if I go to the playlists I have ...
2020-12-14 10:59:56 AM
2020-12-19 1:19:00 PM
Ivan
Spotify Legend
496 Views
1 replies
0 likes

496 Views
1 replies
0 likes

Superuser Contribution Songs in queue get played twice and next song will be skipped

PlanPremiumCountryDenmark DeviceGoogle Pixel 2 and Macbook Pro 2016, Yamaha Amplifier/Receiver with Spotify Connect and Yamaha MusicCast, 1x Yamaha MusicCast speaker (I had the problem prior to buying the Yamaha MusicCast speakers)Operating SystemAnd...

JesperWR
Regular
Plan Premium Country Denmark Device Google Pixel 2 and Macbook Pro 2016, Yamaha Amplifier/Receiver with Spotify Connect and Yamaha MusicCast, 1x Yamaha MusicCast speaker (I had the probl...
2020-11-14 11:42:24 AM
2020-12-19 12:37:12 PM
JesperWR
Regular
816 Views
6 replies
0 likes

816 Views
6 replies
0 likes

Superuser Contribution Friend feed not showing up?

Hello! I am having trouble as I just quite and reloaded the Spotify desktop version and my friends feed isn't showing. It just shows the "Find friends" FB link. It was working this morning and I am already following friends. Can someone help resolve ...

lianag495
Casual Listener
Hello! I am having trouble as I just quite and reloaded the Spotify desktop version and my friends feed isn't showing. It just shows the "Find friends" FB link. It was working this morning a...
2020-10-01 3:26:50 AM
2020-12-18 10:11:30 AM
Jeremy
Spotify Legend
1139 Views
7 replies
3 likes

1139 Views
7 replies
3 likes

Solved!!Superuser Contribution Can't reinstall spotify app on Catalina

PlanPremiumCountry : Israel DeviceMacbook Pro 13-inch Catalina 10.15.6 I deleted the Spotify app from my computer about two months ago because it wasn't working well and kept crashing. I haven't been able to reinstall it ever since then. I've tried m...

sharonsgh
Regular
Plan Premium Country : Israel Device Macbook Pro 13-inch Catalina 10.15.6 I deleted the Spotify app from my computer about two months ago because it wasn't working well and kep...
2020-12-09 1:48:21 PM
2020-12-17 11:49:28 AM
Ver
Spotify Legend
650 Views
5 replies
0 likes

650 Views
5 replies
0 likes

[Desktop][Search] Search field not completely visible

I have yet to update to the most recent Big Sur MacOS version, however the desktop version of Spotify, when on the home tab, displays the rounded-corner Search field almost completely out of view beyond the top of the window. Resizing the window, mak...

Sci_Ty
Visitor
I have yet to update to the most recent Big Sur MacOS version, however the desktop version of Spotify, when on the home tab, displays the rounded-corner Search field almost completely out of view bey...
2020-12-16 8:46:40 PM
239 Views
0 replies
0 likes
Desktop
Search

239 Views
0 replies
0 likes

Superuser Contribution Bug with picture gallery in standalone app

DeviceMacBook Pro 13" Mid 2012Operating SystemmacOS 10.13.6Spotify App Version 1.1.48.625.g1c87c7f7My Question or IssueIt is not possible to scroll through the pictures with the arrow button in the the standalone Spotify app. Could you please fix the...

NONON
Casual Listener
Device MacBook Pro 13" Mid 2012 Operating System macOS 10.13.6 Spotify App Version 1.1.48.625.g1c87c7f7 My Question or Issue It is not possible to scroll through the pictures with the arr...
2020-12-15 11:37:52 AM
2020-12-16 5:52:19 PM
CarlosE
Moderator
382 Views
3 replies
0 likes

382 Views
3 replies
0 likes

Superuser Contribution not local files

ПланПремиумСтранаРоссияУстройство(MacBook Pro (13 дюймов, конец 2011 года), ПК для windows )операционная система(mac os X high sierra, windows 10) Мой вопрос или проблемапривет, мои настольные версии Spotify не включают в себя "локальные файлы". Прил...

user-removed
Visitor
План Премиум Страна Россия Устройство (MacBook Pro (13 дюймов, конец 2011 года), ПК для windows ) операционная система (mac os X high sierra, windows 10) Мой вопрос или проблема прив...
2020-12-14 2:11:01 AM
2020-12-16 9:07:37 AM
Ivan
Spotify Legend
637 Views
8 replies
0 likes

637 Views
8 replies
0 likes

Superuser Contribution Spotify App (Mac) not installing

PlanPremiumCountryUS DeviceMacbook Pro Operating SystemMacOS BigSur My Question or IssueSpotify desktop app was corrupted a few days ago so I deleted it, I’ve tried installing the app multiple times but all I get is “installing spotify” pop-up that c...

o_hoyos
Casual Listener
Plan Premium Country US Device Macbook Pro Operating System MacOS BigSur My Question or Issue Spotify desktop app was corrupted a few days ago so I deleted it...
2020-12-14 5:13:49 AM
2020-12-15 12:54:55 AM
CarlosE
Moderator
2573 Views
3 replies
0 likes

2573 Views
3 replies
0 likes

Superuser Contribution Scratching and skipping

Premium planUSA Macbook Pro (macOS Catalina version 10.15.7) Spotify just started sounding scratchy and skipping a little bit like a scratched record. It's really annoying and happens on multiple artists and songs. It doesn't happen on my mobile devi...

mtight
Newbie
Premium plan USA Macbook Pro (macOS Catalina version 10.15.7) Spotify just started sounding scratchy and skipping a little bit like a scratched record. It's really annoying and hap...
2020-12-14 1:35:33 AM
2020-12-15 3:54:42 PM
Alex
Spotify Legend
717 Views
1 replies
0 likes
audio distorted
bug report

717 Views
1 replies
0 likes

Superuser Contribution Can't watch JRE

I can't watch or listen to JRE on my Spotify app on my macbook. What do I need to do?Country: SwedenOS: macOS catalinaI have Spotify premium

little_ash
Regular
I can't watch or listen to JRE on my Spotify app on my macbook. What do I need to do? Country: Sweden OS: macOS catalina I have Spotify premium
2020-12-02 7:35:49 AM
2020-12-15 12:27:50 PM
Mihail
Spotify Legend
3231 Views
5 replies
1 likes

3231 Views
5 replies
1 likes

Superuser Contribution New Desktop UI is terrible for Podcast Listeners, Can no longer sort based on Unplayed or Oldest 1st

I just got the new UI today on my Desktop application and as someone who uses Spotify to listen to podcasts, it's awful - at first glance it LOOKS nice, but it's not user friendly at all. There used to be a 'Sort' button (this still exists on mobile,...

visiblefemme
Visitor
I just got the new UI today on my Desktop application and as someone who uses Spotify to listen to podcasts, it's awful - at first glance it LOOKS nice, but it's not user friendly at all. There used ...
2020-12-12 6:27:19 PM
2020-12-15 9:15:39 AM
Jeremy
Spotify Legend
1025 Views
1 replies
10 likes

1025 Views
1 replies
10 likes

Solved!!Superuser Contribution Song Display in Playlists

Plan: Premium CanadaDevice: Macbook AirMy Question or Issue:When DJ-ing for my community, I create Playlists using Spotify. I'm sure thousands of your clients do, too. So, help us out, please. Simply include the running time in the list of songs in t...

Musicbones
Regular
Plan: Premium Canada Device: Macbook Air My Question or Issue: When DJ-ing for my community, I create Playlists using Spotify. I'm sure thousands of your clients do, too. So...
2020-09-22 11:32:29 PM
2020-12-13 8:41:55 AM
Alex
Spotify Legend
801 Views
5 replies
1 likes

801 Views
5 replies
1 likes

Superuser Contribution Help - 'go to song radio' no longer an option, Mac desktop app

PlanPremiumCountryUK DeviceiMac, 2019, Operating System11.0.1 My Question or IssueHelp - 'go to song radio' no longer an option, Mac desktop app

iamregistered
Casual Listener
Plan Premium Country UK Device iMac, 2019, Operating System 11.0.1 My Question or Issue Help - 'go to song radio' no longer an option, Mac desktop app
2020-12-10 4:46:19 PM
2020-12-13 8:41:53 AM
Ver
Spotify Legend
468 Views
3 replies
0 likes

468 Views
3 replies
0 likes

Superuser Contribution I can't login into my account

PlanPremiumCountryGreeceDevicePCOperating SystemWindows My Question or IssueThe power went off because of a big storm and the next morning (now) i can't login into my spotify from the pc app... i can login from my phone aand the web player with my in...

txllyz
Casual Listener
Plan Premium Country Greece Device PC Operating System Windows My Question or Issue The power went off because of a big storm and the next morning (now) i can't login into my spotify...
2020-12-10 8:56:46 AM
2020-12-12 12:15:07 PM
Mihail
Spotify Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Superuser Contribution Album won't play, either on desktop or phone

I use a Huawei P30 phone, and my MacBook is from 2017.I am trying to play this album:https://open.spotify.com/album/3LN3dGIFGEqTjTDwTFFCj6?si=A4dL75kLQaSqVcJmPwqLgAI have just come back to Spotify after using Google Play. The switch to YouTube Music ...

Yngtchie
Casual Listener
I use a Huawei P30 phone, and my MacBook is from 2017. I am trying to play this album: https://open.spotify.com/album/3LN3dGIFGEqTjTDwTFFCj6?si=A4dL75kLQaSqVcJmPwqLgA I have just come back...
2020-12-10 7:03:56 AM
2020-12-12 12:03:03 PM
Mihail
Spotify Legend
295 Views
2 replies
0 likes

295 Views
2 replies
0 likes

Superuser Contribution Clicking on Podcast in Search Cues Whole List

Hi there, If a podcast turns up in a search, I find that when I click the title to go to its page, all the episodes are automatically queued. This is obviously quite annoying when I'm already listening to something, as hundreds of episodes are cued a...

SaintManChan
Casual Listener
Hi there, If a podcast turns up in a search, I find that when I click the title to go to its page, all the episodes are automatically queued. This is obviously quite annoying when I'm alread...
2020-12-09 7:22:16 PM
2020-12-12 10:26:12 AM
Elena
Moderator
338 Views
3 replies
0 likes

338 Views
3 replies
0 likes

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