Spotify freezing

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Spotify freezing

stekala_renata
Newbie

Plan

Free/Premium

Country

United States

Device

Mac Book Pro 2019

Operating System

latest iOS

 

My Question or Issue

my Spotify freezes whenever I open it and log in and won't play anything. I already reinstalled it again and it still has the same problem. It started when I updated Spotify on my Mac. What should I do to fix it?

1 Reply

Re: Spotify freezing

Rock Star 16
Rock Star 16

Hey @stekala_renata, welcome to the Community.

 

Hope you're doing great!


Could you try a clean reinstall of the app? Just follow these steps.

 

If the issue persists try using Sign Out Everywhere and Remove Offline devices options from your Spotify account.

 

Also, try updating to macOS Mojave 10.14.6 as it's the latest version currently available, until Apple unveils tomorrow when the new version, macOS 10.15 Catalina will become available.

 

Hope it helps :)

LoxerRock Star 16
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