Spotify on mac keeps stuttering. Auto quality does not work.

[Chad_Chad_Chad]

Plan

Premium

Country

USA

Device

iMac (Retina 5K, 27-inch, 2020)

Operating System

Mac OS 12.1

I am sick of the constant stuttering/dropping out for a second all the time. 

I have searched the "community" and there is no solution that works.  It would be nice if you had actual customer service / tech support instead of just dumping it on your users, and no, the email option, that warns you it will probably never get answered, is not an option. 

This is my last try at getting this solved. I have used spotify for almost 10 years... but, I think Apple music is calling. I like spotify better, its suggestions and AI, but none of that matters if it doesn't work well. 

[Chad_Chad_Chad]

Hey folks,

Thanks for your patience while we looked into this.

We've heard from the right folks and after some tests, this seems to be related to Apple and the way their hardware/firmware works, hence why some of you have previously mentioned it happening with other apps as well.

If you're still experiencing this, we'd suggest reaching out to Apple's support team to see if they have any comments or resolution to the issue.

If anything else comes up, the Community will be here.

[raed01]

same problem, probably apple is sabotaging spotify so we switch to apple music lol