Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify won't connect to wifi

Solved!

Spotify won't connect to wifi

Premium

Australia

 

Device

Macbook Air 

 

Problem

I have spotify downloaded the app onto my macbook air however today it wont connect to wifi when the wifi is on and working fine for everything else, HELP!!! comes up with error code:4

 

Reply

Accepted Solutions
Marked as solution

Hey there @rubysharman !

 

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. Let me know how it goes 🙂

View solution in original post

5 Replies
Marked as solution

Hey there @rubysharman !

 

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. Let me know how it goes 🙂

thank you so much all is working now!!! much appreciated 🙂

@rubysharman

You are welcome! Have a nice day 🙂

My spotify wasn't connecting to wifi, I was about to uninstall and reinstall then stumbled upon...There is an "offline mode" option that I didn't know was turned on. Access it on MacOS from the Spotify menu its the 4th option in the menu.

**bleep** I've had my app deinstalled for I think over a year cause of this problem. THANKS!!

Suggested posts