Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Adjusting volume with keyboard may set max volume on Spotify Connect device

Adjusting volume with keyboard may set max volume on Spotify Connect device

Plan

Premium

 

Device

Win 10 PC / Onkyo TX-NR646 receiver

 

My Question or Issue

When listening to Spotify directly on my laptop, I keep the app volume at 100% and control volume via the OS.

When listening via Spotify Connect on my stereo, the app volume switches to represent the current volume on the receiver.

Recently, I've had a number of near heart attacks when trying to adjust the receiver volume via the Spotify app (using the [Ctrl]-[Up] and [Ctrl]-[Down] keyboard shortcuts).

With music playing at a quiet level on the receiver, I have pressed [Ctrl]-[Down] to reduce it slightly, only to have the receiver volume suddenly set to "99" (max volume).

 

I believe the exact repro was:

- Start playback on laptop (full volume)

- Switch to receiver in Spotify Connect

- Reduce volume using [Ctrl]-[Down] shortcut

 

If you don't think this is a serious bug, buy a home theater receiver, set it up with 5 high-powered speakers in an apartment building, and try to repro this bug at 12am. 😃

 

My ears, pocketbook and neighbors thank for your attention.

Reply
3 Replies

Me too! Oh my gosh if it woke up my kids someone's going to hear about it. Once I can hear again. 😉

Instead of fixing this bug, they removed keyboard shortcuts for spotify connect completely. Bastards.

Yyyyuuuup. It works for me when I reinstall Spotify but then stops
working again. With the latest software update I've started
investigating other services.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random