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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1964 Views

0 replies

2 likes

  • 1964 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149531 Views

83 replies

27 likes

  • 149531 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136305 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11237 Views

1 replies

6 likes

  • 11237 Views
  • 1 replies
  • 6 likes

Windows doesn't download my songs

Hi!The thing here is that my pc does not download my music, it's weird because two weeks ago everything was ok. Suddenly appeared a message saying “Downloading songs 1 of ....” it doesn't download more. PlanPremiumCountryMexicoDeviceHP Probook 4540sO...

Newbie

Hi! The thing here is that my pc does not download my music, it's weird because two weeks ago everything was ok.  Suddenly appeared a message saying “Downloading songs 1 of ....” it doesn't do...

OneByBoo

Roadie

275 Views

1 replies

0 likes

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Superuser Contribution Found a fix to when Spotify is not working, that i found nowhere on the internet.

I contacted Spotify because my Spotify application was not working on windows 10. I tried literally everything anyone said in this forum and other websites but that did not work for me. This is the fix they gave me and it worked for me: 1. Open Notep...

Newbie

I contacted Spotify because my Spotify application was not working on windows 10. I tried literally everything anyone said in this forum and other websites but that did not work for me.   This...

Peter

Spotify Legend

695 Views

1 replies

1 likes

Windows 10
  • 695 Views
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Superuser Contribution Desktop app wont sync with mobile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello guys, I have a problem, recently I changed my cellphone to a new one and I logged in wi...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello g...

Jemi

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

cannot play new song with proxy HTTP

PlanPremiumCountry Device(Notebook Dell)Operating System(Windows 10 Home, Version 10.0.17763 Build 17763) My Question or IssueHi, I using application on Windows and set Proxy HTTP, everything that my configuration is currect.but song cannot play. but...

Casual Listener

  Plan Premium Country   Device (Notebook Dell) Operating System (Windows 10 Home, Version 10.0.17763 Build 17763)   My Question or Issue Hi, I using application on Windows ...

253 Views

0 replies

0 likes

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Playing tracks for 6/8/10 seconds then stopping. Will not play other tracks until computer restart.

PlanPremiumCountryEngland UKDevice(Home Build Desktop, Windows 8.1)Operating System(Windows 8.1) My Question or IssueHello, recently the desktop app on my machine has not been working well leaving me using the spotify webclient for a while now. The a...

Newbie

Plan Premium Country England UK Device (Home Build Desktop, Windows 8.1) Operating System (Windows 8.1)   My Question or Issue Hello, recently the desktop app on my machine has not bee...

277 Views

0 replies

0 likes

  • 277 Views
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Windows 10 - Removed playlist but my friend is still listening my songs

PlanFreeCountryPolandWindows 10 My Question or IssueHello everyone. I have a problem. Every time I launch Spotify, I switch my account to private session, all playlists are private, every new playlist is private, but my friend still keeps listening t...

Newbie

Plan Free Country Poland Windows 10   My Question or Issue Hello everyone. I have a problem. Every time I launch Spotify, I switch my account to private session, all playlists are private...

Sebasty

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 - Spotify can't play this right now.

PlanPremiumCountryTurkey DevicePC with nextDrive SpectraX and Behringer UPHORIA UMC204HDOperating SystemWindows 10 Pro My Question or IssueHi everyone. For two days now I can't play anything on Spotify. Anything at all. Whether if I am trying to stre...

Casual Listener

  Plan Premium Country Turkey   Device PC with nextDrive SpectraX and Behringer UPHORIA UMC204HD Operating System Windows 10 Pro   My Question or Issue Hi everyone. For two...

mrdleigh

Newbie

2063 Views

8 replies

2 likes

  • 2063 Views
  • 8 replies
  • 2 likes

[Desktop][Other] Tiny menu in Windows 10

Hi,I noticed that in the version of the Windows 10 Spotify client app, the context menu opened by pressing the "..." in the upper left corner is so small that the text in it is one pixel high and unreadable. I'm using version 1.1.7.13766.gf9dc3904 (W...

Newbie

Hi, I noticed that in the version of the Windows 10 Spotify client app, the context menu opened by pressing the "..." in the upper left corner is so small that the text in it is one pixel high and u...

561 Views

0 replies

0 likes

Desktop
Other
  • 561 Views
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Solved!! Spotify not working anymore

PlanFreeCountryFRDevicePCOperating SystemWindows 10 (1809) My Question or IssueHi, it's been one month or more that Spotify stoped working, it plays 6 or 7 seconds from a song then stop and says that it's impossible to read the chosen song. I tried E...

Casual Listener

Plan Free Country FR Device PC Operating System Windows 10 (1809)   My Question or Issue Hi, it's been one month or more that Spotify stoped working, it plays 6 or 7 seconds from a son...

Linteckh

Casual Listener

886 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Windows 10 App starts playing after pause

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am having an issue where when i pause my playlist on the Windows App it will start playing again after about 20 seconds, when i press pause again it will do the same...

Regular

Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue I am having an issue where when i pause my playlist on the Windows App it will start p...

olavrb

Regular

4047 Views

12 replies

0 likes

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Can't play any song on my laptop

PlanPremiumCountryAustraliaDeviceDell Latitude 3580 LaptopOperating SystemWindows 10 My Question or IssueWhen I am running spotify on my laptop I cannot listen to any song. I have tried closing and opening the app countless times, as well as deleting...

Newbie

Plan Premium Country Australia Device Dell Latitude 3580 Laptop Operating System Windows 10   My Question or Issue When I am running spotify on my laptop I cannot listen to any song. I...

Jollof

Composer

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
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Solved!!Superuser Contribution Frustration: You can't "save" an album without saving every single song on the favorite song list

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please Spotify remedy this. I wanted to post this in ideas ...

Regular

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please S...

Peter

Spotify Legend

1095 Views

4 replies

1 likes

album
songs
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  • 1 likes

Superuser Contribution [Bug][Windows] Hebrew interface wrong order of Close and Minimize buttons

The move to a UI in hebrew is a blessing, but the Close and Minimize upper buttons are ordered the wrong way. They should be switched. The Close button should always be in the outer side of the window. In the attachment you can see the spotify hebrew...

Newbie

The move to a UI in hebrew is a blessing, but the Close and Minimize upper buttons are ordered the wrong way. They should be switched. The Close button should always be in the outer side of the windo...

Peter

Spotify Legend

438 Views

2 replies

1 likes

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  • 1 likes

Solved!!Superuser Contribution Song won't play after Advertisement.

PlanFreeCountry DevicePersonal computer.Intel i7-7700k, GTX 1080 TiOperating SystemWindows 10 My IssueAfter a sequence of ad's the next song in the album or playlist will not play. If you go to click on it a blue box at the top of the screen appears ...

Casual Listener

Plan Free Country   Device Personal computer. Intel i7-7700k, GTX 1080 Ti Operating System Windows 10   My Issue After a sequence of ad's the next song in the album or playlist w...

AlejaR

Moderator

3558 Views

8 replies

1 likes

  • 3558 Views
  • 8 replies
  • 1 likes

Solved!! feature request: unmute should work with just ONE click (no sliding)

hi. desktop running in win10.I can mute with ONE clickTo Unmute I must slide the volume bar.This is inconsistent. Same way I mute, I should be able to unmute.I think this was the default before, but it changed recently.Please make Unmute easy (same c...

Regular

hi. desktop running in win10. I can mute with ONE click To Unmute I must slide the volume bar. This is inconsistent. Same way I mute, I should be able to unmute. I think this was the default befo...

dinomight

Spotify Star

568 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can't play current song

PlanPremiumCountryGreeceDevicePC/LaptopOperating SystemWindows 10 My Question or IssueI was having issues with my old account so I canceled my subscription and made a new one. Everything seemed to be working correctly the first time I logged in, when...

Regular

Plan Premium Country Greece Device PC/Laptop Operating System Windows 10   My Question or Issue I was having issues with my old account so I canceled my subscription and made a new one...

Peter

Spotify Legend

1828 Views

8 replies

0 likes

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  • 8 replies
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"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanUnlimitedCountryGermanyDeviceDesktopOperating System Windows 10 My Question or Issue:It's a mess today. First cannot play anything on the desktop "Spotify can't play this right now. If you have the file on your computer you can import it." Restar...

Newbie

  Plan Unlimited Country Germany Device Desktop Operating System  Windows 10   My Question or Issue: It's a mess today. First cannot play anything on the desktop "Spotify ca...

Jollof

Composer

854 Views

1 replies

0 likes

Unlimited
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  • 1 replies
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Solved!! My Spotify Discover Weekly hasn't updated

PlanFreeCountryUnited KingdomDeviceRedmi Note 5 Pro, PCOperating SystemAndroid, Windows My Question or IssueMy Spotify Discover Weekly hasn't updated

Visitor

Plan Free Country United Kingdom Device Redmi Note 5 Pro, PC Operating System Android, Windows   My Question or Issue My Spotify Discover Weekly hasn't updated

dinomight

Spotify Star

543 Views

2 replies

1 likes

  • 543 Views
  • 2 replies
  • 1 likes

Solved!! Playlists not updating

PlanFree/PremiumDeviceHP PavillionOperating System Windows 10,etc My Question or IssueHey, so basically, I was updating my playlists by changing their names, descriptions and cover art. The only thing that actually updated on them were the names and ...

Roadie

Plan Free/Premium Device HP Pavillion Operating System  Windows 10,etc   My Question or Issue Hey, so basically, I was updating my playlists by changing their names, descriptions an...

-Dylliance-

Roadie

2171 Views

2 replies

3 likes

Cover Art
Description
Playlist Cover image change
  • 2171 Views
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Bug with playlist sorting and song selection

DeviceDesktopOperating SystemWindows 10 When I sort any of my playlists and then click on the album art in the bottom left it selects the wrong song.It selects the songs usual position in the playlist, if you sort your playlist (by date, name, etc) t...

Music Fan

Device Desktop Operating System Windows 10   When I sort any of my playlists and then click on the album art in the bottom left it selects the wrong song. It selects the songs usual positi...

Sebasty

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes