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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • lokonji
  • Music Fan
  • 26332 Views
  • 193 replies
  • 16 likes
  • 26332 Views
  • 193 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2135 Views
  • 1 replies
  • 6 likes
  • 2135 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141272 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141272 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 56539 Views
  • 0 replies
  • 33 likes
  • Windows
  • 56539 Views
  • 0 replies
  • 33 likes

Strange error

PlanPremium CountryItaly Operating System Android Oreo My Question or Issue When I try to play certain artist i get this error "we can't play this until you allow this track in the spotify phone app" both on PC and Android... What can i do?

  • Casual Listener
  • Plan Premium   Country Italy   Operating System  Android Oreo   My Question or Issue   When I try to play certain artist i get this error  "we can't play...
  • danieletredici
  • Casual Listener
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Web Player Isn't Launching

Free Plan DeviceWindows PCOperating SystemWindows 8 Every time I click launch Web Player it says "An error occurred." I've tried restarting my computer, a different web browser, and an incognito window nothing works.

  • Casual Listener
  • Free Plan   Device Windows PC Operating System Windows 8   Every time I click launch Web Player it says "An error occurred."   I've tried restarting my computer, a different w...
  • Nico
  • Community Legend
  • 679 Views
  • 4 replies
  • 0 likes
  • Web player issue
  • 679 Views
  • 4 replies
  • 0 likes

Trying to add a playlist as artist - pasting URL does not find the playlist

PlanWe've tried with both free and premium accountsCountryAustraliaDeviceDesktopOperating SystemWindows, using either firefox or chrome My Question or IssueHi, we have an artist page that we're trying to add a playlist to. The playlist has been creat...

  • Newbie
  • Plan We've tried with both free and premium accounts Country Australia Device Desktop Operating System Windows, using either firefox or chrome   My Question or Issue Hi, we have an art...
  • OneByBoo
  • Rising Star 4
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

BBC Podcasts not working

PlanPremiumCountryCanadaDeviceDesktop/ Dell Operating SystemWindows 7 My Question or IssueBBC podcasts no longer play. I've noticed that as of yesterday (April 3). You click on the play button, then nothing happens. Only happens to the BBC podcasts t...

  • Casual Listener
  • Plan Premium Country Canada Device Desktop/ Dell  Operating System Windows 7   My Question or Issue BBC podcasts no longer play. I've noticed that as of yesterday (April 3). You c...
  • zdravko_g
  • Casual Listener
  • 622 Views
  • 1 replies
  • 0 likes
  • 622 Views
  • 1 replies
  • 0 likes

Premium on Desktop, but not Premium on Mobile

PlanPremium for FamilyCountryMalaysiaDeviceHuawei Honor 7 (PLK-L01)Operating System(Android 6.0) My Question or IssueHi im having an issue as stated above. It is weird as i only see Premium in settings on Desktop, but on mobile it acts like im not. I...

  • Casual Listener
  • Plan Premium for Family Country Malaysia Device Huawei Honor 7 (PLK-L01) Operating System (Android 6.0)   My Question or Issue Hi im having an issue as stated above. It is weird as i o...
  • Maxim
  • Spotify Star
  • 810 Views
  • 1 replies
  • 0 likes
  • Offline download
    Premium
  • 810 Views
  • 1 replies
  • 0 likes

Headphones not working with podcasts on desktop

PlanPremiumCountryUSA My Question or IssueI've been trying to listen to podcasts on my work desktop with headphones, but either everything is garbled or just one of the cohosts audio is missing. I've tried listening to music on the desktop and that w...

  • Newbie
  • Plan Premium Country USA   My Question or Issue I've been trying to listen to podcasts on my work desktop with headphones, but either everything is garbled or just one of the cohosts audio...
  • Bittencourt
  • Spotify Star
  • 676 Views
  • 1 replies
  • 0 likes
  • headphones
    Podcasts
  • 676 Views
  • 1 replies
  • 0 likes

Recommended Songs Not Playing

I got a new computer at work - Windows 10 Enterprise, Dell Intel Core i7. I downloaded the software/app on my computer to listen to Spotify (like I have for years - without issues). But now, I cannot listen to any of my recommended tracks, any radio ...

  • Newbie
  • I got a new computer at work - Windows 10 Enterprise, Dell Intel Core i7. I downloaded the software/app on my computer to listen to Spotify (like I have for years - without issues). But now, I cannot...
  • 790 Views
  • 0 replies
  • 2 likes
  • Songs not playing
  • 790 Views
  • 0 replies
  • 2 likes

Superuser Contribution Songs i liked on my phone doesnt apear liked on my pc.

PlanPremiumCountryCzech Republic Device(Sony xperia Z3, PC)Operating System(Android, Windows 10) My Question or IssueHello, i am not sure if it is just songs i liked on my phone or also songs i liked on pc. Today I listened to Daily mix and the song ...

  • Newbie
  • Plan Premium Country Czech Republic   Device (Sony xperia Z3, PC) Operating System (Android, Windows 10)   My Question or Issue Hello, i am not sure if it is just songs i liked o...
  • user-removed
  • Not applicable
  • 318 Views
  • 2 replies
  • 1 likes
  • 318 Views
  • 2 replies
  • 1 likes

Spotify keeps crashing on login.

PlanPremium CountryU.S.ADeviceP.C.Operating SystemWindows 10My Question or IssueSo I just got on my computer after getting home from work today and wanted to listen to music. Spotify was closed and I went to open it and it asked me to login. So I obv...

  • Casual Listener
  • Plan Premium  Country U.S.A Device P.C. Operating System Windows 10 My Question or Issue So I just got on my computer after getting home from work today and wanted to listen to music. S...
  • dakota1017
  • Casual Listener
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Transfer to iOS

Plan: PremiumCountry: CanadaDevice: iPhone 7Operating System: 12.1My Question or Issue:I'm trying to transfer some local files from my PC to my iPhone, I have a playlist, I have the download button ticked on each playlist both on my computer and my p...

  • Newbie
  • Plan: Premium Country: Canada Device: iPhone 7 Operating System: 12.1 My Question or Issue: I'm trying to transfer some local files from my PC to my iPhone, I have a playlist...
  • Nico
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Search by artist does not load all of his songs

Hello, everyone! I have issue that has appeared recently.When I want to create a playlist of all songs of artist (either his own or features) usually i type his name in search, select all songs and add them to playlist.However, now i face the problem...

  • Casual Listener
  • Hello, everyone!   I have issue that has appeared recently. When I want to create a playlist of all songs of artist (either his own or features) usually i type his name in search, select all ...
  • Nico
  • Community Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

not all songs are played from playlist

anyone having the issue where the playlist songs are not getting played all the songs. it doesn's matter it being on pc spotify or android spotify. It'll end prematually and i lost track where it stopped.

  • Casual Listener
  • anyone having the issue where the playlist songs are not getting played all the songs. it doesn's matter it being on pc spotify or android spotify. It'll end prematually and i lost track where it sto...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Spotify isn't working properly

PlanPremiumCountryTurkeyOperating SystemWindows 7My Question or IssueI'm using Spotify for 3 years but it started to acting weird. When I try to listen to songs they won't start. They turn into blank when start them. Also I can't use online features ...

  • Casual Listener
  •   Plan Premium Country Turkey Operating System Windows 7 My Question or Issue I'm using Spotify for 3 years but it started to acting weird. When I try to listen to songs they won't start...
  • Piasecznik
  • Casual Listener
  • 601 Views
  • 6 replies
  • 0 likes
  • 601 Views
  • 6 replies
  • 0 likes

Pressed play, but nothing happens on podcasts from iHeartRadio

PlanPremiumCountryNorwayOperating SystemWindows 10My Question or IssueA couple of days ago two of the podcasts from iHeartRadio (Behind the bastards and It Could Happen Here) stopped working. All the episodes are available, however when I select one ...

  • Newbie
  • Plan Premium Country Norway Operating System Windows 10 My Question or Issue A couple of days ago two of the podcasts from iHeartRadio (Behind the bastards and It Could Happen Here) stopped wo...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

local files playing but no sound

Spotify premium on Windows 7. I have had countless problems with spotify, so it's difficult for me to remember all the possible things I have done to get a working spotify. Recently, it has been working okay, except that it will not make sound when p...

  • Casual Listener
  • Spotify premium on Windows 7. I have had countless problems with spotify, so it's difficult for me to remember all the possible things I have done to get a working spotify. Recently, it has been work...
  • 2shakey
  • Casual Listener
  • 485 Views
  • 1 replies
  • 1 likes
  • 485 Views
  • 1 replies
  • 1 likes

[Desktop][Other] Desktop App Redownloads Songs After HDD Defrag

I was troubleshooting my PC and ran a defrag of one of my hard drives that the Spotify music downloads folder is on and after the defrag, the Spotify Desktop App auto switched my defaults to my SSD that Windows 10 is on which is limited in space. So ...

  • Regular
  • I was troubleshooting my PC and ran a defrag of one of my hard drives that the Spotify music downloads folder is on and after the defrag, the Spotify Desktop App auto switched my defaults to my SSD t...
  • 214 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 214 Views
  • 0 replies
  • 0 likes

Solved!! Windows 10 merged OneDrive Library

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe 1809 release of Windows 10 included the ability to make your OneDrive folders the default location for Documents, Music, Downloads, etc. After enabling this it ap...

  • Regular
  • Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue The 1809 release of Windows 10 included the ability to make your OneDrive folders the defa...
  • aaronstackpole
  • Regular
  • 822 Views
  • 1 replies
  • 0 likes
  • 822 Views
  • 1 replies
  • 0 likes

Music is gone, Can't Listen to not-songs, and all usual solutions aren't working.

So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of course it didn't work and i've had this problem before and it ...

  • Casual Listener
  •   So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of cou...
  • marikoabdoulaye
  • Casual Listener
  • 1033 Views
  • 9 replies
  • 2 likes
  • 1033 Views
  • 9 replies
  • 2 likes

Can't click and drag on trackpad: alternative to re-ordering playlists?

Hi all, The keyboard that comes with my Surface Pro isn't working as it properly should and as a result I can't click and drag on the track-pad, meaning I can't re-order playlists the usual way on desktop. The laptop is also a touch screen, but click...

  • Newbie
  • Hi all,  The keyboard that comes with my Surface Pro isn't working as it properly should and as a result I can't click and drag on the track-pad, meaning I can't re-order playlists the usual wa...
  • MartinStoichkov
  • Community Legend
  • 667 Views
  • 2 replies
  • 0 likes
  • 667 Views
  • 2 replies
  • 0 likes