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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137290 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137290 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53533 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53533 Views
  • 0 replies
  • 33 likes

Spotiamp bricht ab

PlanPremiumCountryGermanDeviceDestop PCOperating SystemWindows 10 My Question or Issue Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach wenigen Sekunden ab. Ich habe bereits alles neu Installiert, so wie es hier auch in ande...

  • Casual Listener
  •   Plan Premium Country German Device Destop PC Operating System Windows 10   My Question or Issue  Ich lasse Spotify über den Spotiamb 0.2.1 laufen. Die Musik bricht so nach...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

"Spotify can't play this right now" error on both my Windows PCs

PlanPremiumCountry BelgiumDeviceDesktop computer and a laptopOperating SystemWindows 10 My Question or Issue Whenever I try to play anything, including my Discover Weekly playlist, on either of my Windows 10 PCs, I get the message "Spotify can't play...

  • Regular
  • Plan Premium Country  Belgium Device Desktop computer and a laptop Operating System Windows 10  My Question or Issue  Whenever I try to play anything, including my Discover We...
  • 153 Views
  • 0 replies
  • 1 likes
  • 153 Views
  • 0 replies
  • 1 likes

Spotify doesn't play songs on the Artist's pages since weeks.

PlanPremiumCountryGermany Operating SysWindows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I downloaded it (one or two days) the Album Song's or the Artist's pages doesn't even st...

  • Casual Listener
  • Plan Premium Country Germany   Operating Sys Windows 10   Hello Spotify community,  since few weeks i have to download Spotify everyday couse i noticed that after a while I do...
  • KMOX4
  • Roadie
  • 759 Views
  • 3 replies
  • 1 likes
  • 759 Views
  • 3 replies
  • 1 likes

cant play song online

PlanPremiumCountry Malaysia Operating System(Windows8.1) My Question or Issue i cant play certain songs at spotify, for example i cant play the dancin by aaron smith

  • Newbie
  • Plan Premium Country  Malaysia   Operating System (Windows8.1)  My Question or Issue  i cant play certain songs at spotify, for example i cant play the dancin by aaron smi...
  • OneByBoo
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Volume Slider and Song Navigator slider does not work

PlanPremiumCountry CanadaDeviceAsus PC Operating SystemWindows 8 My Question or IssueMy volume slider and song navigator slider is not working at all. I drag it, it doesn't respond, I double click where I want it to go, it doesn't work. I've properly...

  • Casual Listener
  • Plan Premium Country  Canada Device Asus PC  Operating System Windows 8   My Question or Issue My volume slider and song navigator slider is not working at all. I drag it, it...
  • OneByBoo
  • Community Legend
  • 1238 Views
  • 3 replies
  • 1 likes
  • 1238 Views
  • 3 replies
  • 1 likes

Songs/Album tabs

PlanPremiumCountry United Kingdom (England)DevicePCOperating SystemWindows 7 My Question or Issue It seems like the new update has created a serious issue in both my Albums and Songs tab in my Spotify Library. Previously I saved songs from the radio,...

  • Newbie
  • Plan Premium Country  United Kingdom (England) Device PC Operating System Windows 7   My Question or Issue   It seems like the new update has created a serious issue in both...
  • yoloswagga47
  • Regular
  • 557 Views
  • 1 replies
  • 1 likes
  • 557 Views
  • 1 replies
  • 1 likes

Daily Mix Not Playing or Stops Playing

PlanPremiumCountryUSA DeviceWindows 10, Operating SystemWindows 10 I am listening to spotify on my windows 10 desktop. I can play songs from my playlist or radio stations. I click to start songs from my Daily Mix 1, and it played 3 or 4 songs then it...

  • Newbie
  • Plan Premium Country USA  Device Windows 10,  Operating System Windows 10  I am listening to spotify on my windows 10 desktop.  I can play songs from my playlist or radio ...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Installer crash BEX

Hi ! I've a disturbing problem...PlanPremiumCountryBeligumDevicePCOperating SystemWindows 8.1 My Question or IssueWhen I want to install Spotify on my PC, it's crashed ! Im sorry for my approximate englishHelp me >-< Thanks u in advenceClement

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  • Newbie
  • Hi ! I've a disturbing problem... Plan Premium Country Beligum Device PC Operating System Windows 8.1    My Question or Issue When I want to install Spotify on my PC, it's cras...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Spotify stops playing songs

Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edited and its all fine and in-line. Deleted cache Delet...

  • Casual Listener
  • Spotify on Windows 7. Desktop. After a reinstall and cache delete It works for a few tracks. Music stops and I get the black disk issue. I have: Reinstalled Uninstalled and Installed Hosts File edite...
  • farske
  • Casual Listener
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

only 160 kbps with premium subscripton

Plan PremiumCountry NetherlandsDevice pc desktop and web appOperating System Windows 10 My Question or Issue On 1 February I signed up for a premium Spotify subscription.According to the info on the Spotify website I should be able to stream in 320 k...

  • Newbie
  • Plan Premium Country Netherlands Device pc desktop and web app Operating System Windows 10   My Question or Issue   On 1 February I signed up for a premium Spotify subscription. A...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Clean reinstall solves issue but it keep happenning again after a while

PlanPremium CountryMalaysia DeviceDesktop Operating SystemWindows 10 My Question or IssueHaving issue with some song that I searched not playing. Also the playlist that I follow will not get updated when the issue happens (I know because I can see ne...

  • Casual Listener
  • Plan Premium   Country Malaysia   Device Desktop   Operating System Windows 10   My Question or Issue Having issue with some song that I searched not playing. Also th...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Spotify App on Windows 10 lagged when played in background.

PlanPremiumCountryThailand DevicePCOperating SystemWindows 10 Pro (1809 Build 17763.316) My Question or IssueSpotify App on Windows 10 had sound issued when played in background. See in the video for more detials.https://youtu.be/57MTrq_2GTQ

  • Newbie
  • Plan Premium Country Thailand   Device PC Operating System Windows 10 Pro (1809 Build 17763.316)   My Question or Issue Spotify App on Windows 10 had sound issued when played i...
  • 160 Views
  • 0 replies
  • 0 likes
  • Windows 10
  • 160 Views
  • 0 replies
  • 0 likes

Volume Slider Does Not Work After Clicking it During Ads

Hello, When you click on the volume slider while an ad is playing, the volume slider disables itself. I know that this is so we have to listen to the ads. HOWEVER, the slider stays disabled even after the ads are finished playing and the music starts...

  • Newbie
  • Hello,   When you click on the volume slider while an ad is playing, the volume slider disables itself.  I know that this is so we have to listen to the ads.  HOWEVER, the slider sta...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Spotify won't play certain songs

PlanSpotify premiumCountry FinlandDeviceCustom built PCOperating SystemWindows 10 My Question or Issue My spotify won't play certain songs. I have internet connection working properly and I've tried disabling firewall and proxy. Songs that won't play...

  • Casual Listener
  • Plan Spotify premium Country  Finland Device Custom built PC Operating System Windows 10   My Question or Issue  My spotify won't play certain songs. I have internet con...
  • Bittencourt
  • Spotify Star
  • 233 Views
  • 3 replies
  • 1 likes
  • 233 Views
  • 3 replies
  • 1 likes

Solved!! Can't play on PC, but iphone is normal

PlanFreeCountry JapanDeviceiPhone 7Operating SystemiOS 12 / Windows 10 My Question or Issue Now, so many song can play on my phone, but it can't play on windows.

  • Casual Listener
  • Plan Free Country  Japan Device iPhone 7 Operating System iOS 12 / Windows 10   My Question or Issue  Now, so many song can play on my phone, but it can't play on window...
  • TUNGLINWU
  • Casual Listener
  • 285 Views
  • 4 replies
  • 0 likes
  • 285 Views
  • 4 replies
  • 0 likes

Convertine local files to Spotify

Credit goes todvs5552 This is not my idea, I'm just expanding on it. This would be great. I have many local files on my externeal hdd, I would love the ability to have Spotify, scan through them all and add the Spoitfy versions. Some way to convert a...

  • Visitor
  • Credit goes to dvs5552   This is not my idea, I'm just expanding on it.    This would be great. I have many local files on my externeal hdd, I would love the ability to have ...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Spotify only shows Albums tab by Saved Albums Only

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made album saving and song saving two different things, wh...

  • Casual Listener
  • I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made al...
  • donaicus
  • Regular
  • 758 Views
  • 2 replies
  • 9 likes
  • 758 Views
  • 2 replies
  • 9 likes

Solved!! Can't play at all a song on desktop app or web browser

PlanFree/PremiumCountry FranceDevicePCOperating SystemWindows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it shows me a blank cover when I try to play a song. I still can play the songs...

  • Casual Listener
  • Plan Free/Premium Country  France Device PC Operating System Windows 10  I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it...
  • bomberzx
  • Casual Listener
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Can't create radio stations on win10

PlanPremium CountryCanada Operating SystemWindows 10 When I goto an artist and select go to Artist Radio it just goes to a playlist

  • Regular
  • Plan Premium   Country Canada   Operating System Windows 10     When I goto an artist and select go to Artist Radio it just goes to a playlist  
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes