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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84144 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798197 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24502 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3100 Views

0 replies

4 likes

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Is it possible to put a thumbnail on downloaded songs ?

I dowbloaded some new songs on Spotify, but I don't know how to put a thumbnail on them, or if it is even possible. It would be very nice if someone could help me !

Visitor

I dowbloaded some new songs on Spotify, but I don't know how to put a thumbnail on them, or if it is even possible. It would be very nice if someone could help me !

nielrio

Gig Goer

910 Views

1 replies

0 likes

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Solved!! Data on "C" drive still grows even when I select offline storage to be on a completely separate driv

Data on "C" drive still grows even when I select offline storage to be on a completely separate drive. I thought that I could keep my "C" Drive clean and slim by selecting an alternate offline storage location and have all the listening related data ...

Regular

Data on "C" drive still grows even when I select offline storage to be on a completely separate drive.   I thought that I could keep my "C" Drive clean and slim by selecting an alternate offli...

DAT

Regular

4476 Views

7 replies

1 likes

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  • 7 replies
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Spotify glitching after a new Windows update

I just updated my windows and when opening Spotify it's just a transparent window. I've tried uninstalling, resetting and "repairing" as Windows likes to call it.Edit: Yes, I've tried restarting my computer.

Visitor

I just updated my windows and when opening Spotify it's just a transparent window. I've tried uninstalling, resetting and "repairing" as Windows likes to call it. Edit:  Yes, I've tried restar...

dduongtf3150

Visitor

4334 Views

11 replies

4 likes

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  • 11 replies
  • 4 likes

BUG - Clicking Artist name doesn't go to artist page

When I click on some artists names on the desktop app it doesn't take me to thier artist page - instead it takes me to a list of the songs on the album/s that I've downloaded from that artist on my android phone. A second click is required to get to ...

Casual Listener

When I click on some artists names on the desktop app it doesn't take me to thier artist page - instead it takes me to a list of the songs on the album/s that I've downloaded from that artist on my a...

444 Views

0 replies

1 likes

  • 444 Views
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Spotify won't open

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows but I'm not sure which type (9,10 etc) My Question or IssueMy laptop restarted and when it came back one, Spotify wouldn't open. When I clicked on it...

Casual Listener

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows but I'm not sure which type (9,10 etc)   My Question or Issue My laptop rest...

user-removed

Not applicable

383 Views

1 replies

0 likes

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  • 1 replies
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Bugs with 'Next Up' list

Next up list cannot be cleared. I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list. Everytime my queue of music ends there is something in the 'next up' list to play - every single time,...

Casual Listener

Next up list cannot be cleared.   I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list.     Everytime my queue of...

421 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Solved!! Slowness

PlanFreeCountryAmericaDevicekindle fireOperating Systemwindows My Question or IssueHow do i make it stop, When ever i turn my lap top on it is very slow because spotify aouto opens can you tell me how to stop it.

Casual Listener

  Plan Free Country America Device kindle fire Operating System windows   My Question or Issue How do i make it stop, When ever i turn my lap top on it is very slow because spoti...

Emilia_8

Community Legend

703 Views

3 replies

0 likes

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  • 3 replies
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Spotify plays music on its own. Cant skip

PlanfreeCountryPolandDevicePC Windows 10Operating SystemWindows 10 My Question or IssueWhen I listen to a song from my playlist it stops by itself and another song not from my playlist starts playing ,usually its some arabian or indian song, last tim...

Visitor

Plan free Country Poland Device PC Windows 10 Operating System Windows 10   My Question or Issue When I listen to a song from my playlist it stops by itself and another song not from m...

Brunelicia

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Your Windows application

PlanFreeCountryDE Devicevarious Surface devicesOperating SystemWindows 10 My Question or IssueHaving heard so much about Spotify, I yesterday created an account and downloaded the app. To say that I was shocked would be a huge understatement. This ap...

Visitor

Plan Free Country DE   Device various Surface devices Operating System Windows 10   My Question or Issue Having heard so much about Spotify, I yesterday created an account and do...

343 Views

0 replies

1 likes

  • 343 Views
  • 0 replies
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Solved!! Why is there no shuffle on desktop?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueI just started using spotify premium and im a little bit confused at the fact that there isn't a shuffle button for my playlists, on desktop. Spo...

Visitor

Plan Premium Country United States Device Samsung Galaxy Note 8 Operating System Windows 10   My Question or Issue I just started using spotify premium and im a little bit confused at ...

Emilia_8

Community Legend

1372 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline Search Failure

PlanPremiumCountryGermany DeviceLenovo YogaOperating SystemWindows 10, Spotify Deskop App Version 1.1.12.451.gdb77255f My Question or IssueHello everybody, I downloaded multiple Playlists for Offline-Usage and this is working well, but I'm not able t...

Visitor

Plan Premium Country Germany   Device Lenovo Yoga Operating System Windows 10, Spotify Deskop App Version 1.1.12.451.gdb77255f   My Question or Issue Hello everybody, I downloade...

219 Views

0 replies

0 likes

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Resolution, blurry letters on WGHD 1440px with Samsung C32JG54

PremiumWindows 10,etc. My Question or IssueHi there, I've blurry letters within the Desktop-App on 32° display. I only have this problem in the original scaling. If I zoom the display up to 125% the letters are sharp as.... I never expierienced this ...

Visitor

Premium Windows 10,etc.   My Question or Issue Hi there, I've blurry letters within the Desktop-App on 32° display. I only have this problem in the original scaling. If I zoom the display up...

257 Views

0 replies

0 likes

  • 257 Views
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Volume going up and down slightly during songs

I've tried all the stuff I've seen in previous threads like turning off normalize volume and all that stuff and it's still happening. It didn't start happening until I reinstalled spotify on my new computer. Which also seems to be what started this p...

Visitor

I've tried all the stuff I've seen in previous threads like turning off normalize volume and all that stuff and it's still happening. It didn't start happening until I reinstalled spotify on my new c...

272 Views

0 replies

0 likes

  • 272 Views
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Can't play local files. "Spotify can't play this right now."

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10Version1.1.12.451.gdb77255f (Windows Store version)My Question or IssueI can't play any of my local files. They are greyed out in my playlist and when i try to play a local file this error mes...

Casual Listener

Plan Premium Country Sweden Device PC Operating System Windows 10 Version 1.1.12.451.gdb77255f (Windows Store version) My Question or Issue I can't play any of my local files. They are gre...

Athul

Casual Listener

349 Views

1 replies

0 likes

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  • 1 replies
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Spotify skipping all songs

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen I click play on any playlist, the songs just load the title and then skip to the next one over and over again.When I click on an individual song, the error "Spotify can'...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue When I click play on any playlist, the songs just load the title and then skip to the next one ove...

IAmBlaZing

Newbie

1366 Views

3 replies

0 likes

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  • 3 replies
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Is someone else using my account??

PlanFreeOperating SystemWindows 10 My Question or IssueJust now recently, I logged into my spotify account and noticed that there was an unusual amout of playlists that "I had saved", but problem is, I was never the one that saved them. Skeptical, I ...

Visitor

Plan Free Operating System Windows 10   My Question or Issue Just now recently, I logged into my spotify account and noticed that there was an unusual amout of playlists that "I had saved"...

k3im0

Visitor

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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Cannot choose Google Home device from Spotify Desktop Device List

PlanPremiumDeviceDesktop PC, Google Home SpeakerOperating SystemWindows 10 (Desktop version), Google Home OS My Question or IssueHello all, I'm trying to connect directly to my Google Home speaker from the desktop version of Spotify. When I click on ...

Visitor

Plan Premium Device Desktop PC, Google Home Speaker Operating System Windows 10 (Desktop version), Google Home OS   My Question or Issue Hello all,   I'm trying to connect directl...

254 Views

0 replies

0 likes

  • 254 Views
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New "Stations" App Only On Mobile?

Why does only mobile have a Stations app? We all know the current radio feature in Spotify app is hot garbage. Stations has the thumbs up and thumbs down rating system users have been begging for the devs to re-implement in the core Spotify app; whic...

Music Fan

Why does only mobile have a Stations app? We all know the current radio feature in Spotify app is hot garbage. Stations has the thumbs up and thumbs down rating system users have been begging fo...

330 Views

0 replies

2 likes

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  • 0 replies
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Certain spots in specific songs don't play

PlanFreeDeviceDesktopOperating SystemWindows 10 When I play certain songs, there are specific spots in those songs where the music completely cuts out then cuts back in. There's just silence for a couple seconds and then it continues from the end of ...

Casual Listener

Plan Free Device Desktop Operating System Windows 10   When I play certain songs, there are specific spots in those songs where the music completely cuts out then cuts back in. There's ju...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
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Crossfading when it's not activated

When I'm listening on any of the Spotify Apps (Win10 & Andriod), the tracks crossfade (I hate), going into the settings, I don't have crossfading turned on, yet is still happens. I have turned it on and moved the slider to 0 for the overlap, but that...

Visitor

When I'm listening on any of the Spotify Apps (Win10 & Andriod), the tracks crossfade (I hate), going into the settings, I don't have crossfading turned on, yet is still happens. I have turned it...

244 Views

0 replies

1 likes

  • 244 Views
  • 0 replies
  • 1 likes