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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1024 Views
  • 1 replies
  • 4 likes
  • 1024 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140261 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140261 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55741 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55741 Views
  • 0 replies
  • 33 likes

Sistema de recomendação do Spotfy

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do seu. Ainda não recebi nenhuma recomendação que não se...

  • Regular
  • O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do se...
  • Brunelicia
  • Community Legend
  • 1546 Views
  • 1 replies
  • 1 likes
  • 1546 Views
  • 1 replies
  • 1 likes

As músicas das playlists sumiram

Precisei desinstalar o aplicativo do Spotify do meu notebook, e, quando reinstalei, as músicas não estavam mais nas minhas playlists. Todas playlists constam 0 músicas, apenas no meu celular elas aparecem. Como posso resolver isso? Eu já tentei de tu...

  • Newbie
  • Precisei desinstalar o aplicativo do Spotify do meu notebook, e, quando reinstalei, as músicas não estavam mais nas minhas playlists. Todas playlists constam 0 músicas, apenas no meu celular elas apa...
  • Helber_Filho
  • Visitor
  • 9671 Views
  • 7 replies
  • 1 likes
  • 9671 Views
  • 7 replies
  • 1 likes

Both me and my friend have stopped seeing each other in friend activity.

PlanPremium CountryNew Zealand Operating SystemWindows 10 My Question or IssueWe have both seen that we're not in each others friend activity even though we both follow each other. I have done all that I can find about the friend activity not working...

  • Casual Listener
  •     Plan Premium   Country New Zealand   Operating System Windows 10   My Question or Issue We have both seen that we're not in each others friend activity even t...
  • michellesjiang
  • Casual Listener
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Solved!! Desktop spotify is not working on my PC

PlanFreeCountryUnites States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I reinstalled Spotify to fix a previous issue Spotify just would not work. I can't play any songs and all of my favorites and albums have disappea...

  • Newbie
  •   Plan Free Country Unites States of America Device Desktop Operating System Windows 10   My Question or Issue When I reinstalled Spotify to fix a previous issue Spotify just wou...
  • Mantisentil
  • Community Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Missing Songs

HI! All my songs on my personal laptop are missing, but the playlist still exist. Moreover, the songs exist in both my work laptop and my personal phone. Can someone enlighten me as to what happened and how to solve this issue?Much appreciated!!

  • Visitor
  • HI!   All my songs on my personal laptop are missing, but the playlist still exist. Moreover, the songs exist in both my work laptop and my personal phone.   Can someone enlighten me as...
  • Sebasty
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! can´t view album cover art in desktop app

PlanPremiumCountryMexico Devicecore i5Operating Systemwindows 7 My Question or IssueSome days ago I cant view every album cover art in desktop app, I tried uninstall and -reinstall and wont work, first image is from desktop app, second image is from ...

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  • Casual Listener
  • Plan Premium Country Mexico   Device core i5 Operating System windows 7   My Question or Issue Some days ago I cant view every album cover art in desktop app, I tried uninstall a...
  • Sebasty
  • Spotify Star
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

No like/dislike button in radio, no heart buttons anywhere

PlanPremiumCountryNLOperating SystemWindows 10Version1.1.1.348 My Question or Issue I used to have like/dislike buttons in my radio and heart/ban buttons in my other playlists such as Discover Weekly.Recently none of those options are available anymo...

  • Newbie
  •   Plan Premium Country NL Operating System Windows 10 Version 1.1.1.348   My Question or Issue   I used to have like/dislike buttons in my radio and heart/ban buttons in ...
  • Sebasty
  • Spotify Star
  • 399 Views
  • 1 replies
  • 1 likes
  • 399 Views
  • 1 replies
  • 1 likes

Smirnoff advert broken

My Question or IssueThe advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?). (This seems to happen fairly regularly, althoug the specifc a...

  • Regular
  • My Question or Issue The advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?).   ...
  • bp64165285
  • Regular
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

"we can't play this until you allow this artist in the Spotify phone app."

PlanPremiumCountryUnited StatesDeviceAsus ROG and Pixel oneOperating SystemWindows 10 and Android 7.1 Nougat My Question or IssueEvery time I try to play mewithoutYou on a desktop I receive the notification "we can't play this until you allow this ar...

  • Newbie
  • Plan Premium Country United States Device Asus ROG and Pixel one Operating System Windows 10 and  Android 7.1 Nougat   My Question or Issue Every time I try to play mewithout...
  • Kirbyofdeath
  • Visitor
  • 7619 Views
  • 1 replies
  • 0 likes
  • 7619 Views
  • 1 replies
  • 0 likes

Solved!! Additional filters.

PremiumCountry: Brasil. Any Device/Operating System I urge the addition filters ! such as: nationality, language, release date and musical style.

  • Regular
  • Premium Country: Brasil.   Any Device/Operating System   I urge the addition filters ! such as: nationality, language, release date and musical style.    
  • Daniel_Velloso
  • Regular
  • 371 Views
  • 2 replies
  • 0 likes
  • 371 Views
  • 2 replies
  • 0 likes

Solved!! Release Radar playlist stopped updating

PlanPremiumCountryPoland Devicemobile - Samsung S7 Edgedesktop - MSI laptopOperating Systemmobile - Android version 8.0.0desktop - Windows 10 My Question or IssueIn the last weeks my Release Radar playlist hasn't updated anymore - neither on my mobil...

  • Casual Listener
  • Plan Premium Country Poland   Device mobile - Samsung S7 Edge desktop - MSI laptop Operating System mobile - Android version 8.0.0 desktop - Windows 10   My Question or Issue I...
  • Meelah
  • Casual Listener
  • 11656 Views
  • 4 replies
  • 0 likes
  • 11656 Views
  • 4 replies
  • 0 likes

Top recommendations for you is NOT updating

For the past 3 weeks the "top recommendations for you" has not been updated at all. It's true for all my laptops. Both work and private machines. Please fix the issue. Another thing I have been complaining about that you have ignored is that it's not...

  • Roadie
  • For the past 3 weeks the "top recommendations for you" has not been updated at all.   It's true for all my laptops. Both work and private machines.   Please fix the  issue.  ...
  • bwind3
  • Regular
  • 4010 Views
  • 12 replies
  • 9 likes
  • 4010 Views
  • 12 replies
  • 9 likes

Solved!! Spotify not working

Windows (PC)Windows 10 My spotify dosen't show my songs, or play any song i choose.I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too) What can the issue be?

  • Visitor
  • Windows (PC) Windows 10   My spotify dosen't show my songs, or play any song i choose. I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too)   What can...
  • Mantisentil
  • Community Legend
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Solved!! Can't play anything and playlists are gone

PlanFreeCountryUnited StatesDeviceWindows PCOperating Systemwindows 10 My Question or IssueRandomly a few days ago it stopped letting me play songs that weren't on my playlist, then after restarting my computer I can'y play anything anymore. I have t...

  • Visitor
  • Plan Free Country United States Device Windows PC Operating System windows 10   My Question or Issue Randomly a few days ago it stopped letting me play songs that weren't on my playlis...
  • Mantisentil
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

I've got spotify premium, why can't I contact support?

PlanPremiumCountryUKDeviceblahOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I pay for premium spotify yet all I can do is access this shitty community support - why no actual help?

  • Casual Listener
  • Plan Premium Country UK Device blah Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I pay for premium spotify yet all I can do is access th...
  • Mantisentil
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Search is unable to find artist "um.." by name.

As far as I can tell, this affects all platforms. First off, yes, the artist's music is available. You can find it by searching for an album or song title (e.g. "Their are to kinds of people"). It seems like something in the name "um.." makes it unse...

  • Casual Listener
  • As far as I can tell, this affects all platforms.   First off, yes, the artist's music is available. You can find it by searching for an album or song title (e.g. "Their are to kinds of people...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

All the music on spotify disappeared

All the music in all my playlist disappeared but only on my pc not my phone and when I try playing a song from an artist nothing happens.

  • Visitor
  • All the music in all my playlist disappeared but only on my pc not my phone and when I try playing a song from an artist nothing happens.  
  • OneByBoo
  • Rising Star 4
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

[WRONG STATUS] favorite songs do not appear in artists page/albuns

Some favorite songs, don't appear "the check" on the artists pages for albums. Premium Any Device/Operating System Regards: Daniel Velloso.

  • Regular
  • Some favorite songs, don't appear "the check" on the artists pages for albums.   Premium    Any Device/Operating System   Regards: Daniel Velloso.  
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Custom Album Art For Local Files Shows Up Black

PlanPremiumOperating SystemWindows 10 My Question or Issuewhen i add custom album art it just shows up black. It shows up in every other program I open it with except for spotify. I added the images with the mp3tag app

  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue when i add custom album art it just shows up black. It shows up in every other program I open it with except for spotify. I ...
  • Bittencourt
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Solved!! I can't play any song

PlanFreeCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueHi, since yesterday i couldn't play any song, and the playlists are "empty" but it's just not working for me, for my friends the playlists that I want to listen have songs...

  • Casual Listener
  •   Plan Free Country Argentina Device PC Operating System Windows 10   My Question or Issue Hi, since yesterday i couldn't play any song, and the playlists are "empty" but it's ju...
  • elusiveG
  • Casual Listener
  • 1524 Views
  • 8 replies
  • 0 likes
  • 1524 Views
  • 8 replies
  • 0 likes