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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137140 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137140 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53414 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53414 Views
  • 0 replies
  • 33 likes

Solved!! Spotfiy won't let me play available songs that I could've played before.

Before Spotify would let me play any song I want as long it was available. Now there are songs at random that for some reason won't let me play them. At first I thought it was songs that weren't saved to my songs. While that is somewhat the case, the...

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  • Visitor
  • Before Spotify would let me play any song I want as long it was available. Now there are songs at random that for some reason won't let me play them. At first I thought it was songs that weren't save...
  • TheMaxynator
  • Newbie
  • 16687 Views
  • 11 replies
  • 2 likes
  • 16687 Views
  • 11 replies
  • 2 likes

WHY is spotify 8.57 gigabytes?

From what I've gathered from other forum posts, it's from Spotify's stored data. Why is Spotify storing that much data though? Is it storing songs? I thought Spotify only saved songs for offline usage for premium users (I'm on the free version). If I...

  • Newbie
  • From what I've gathered from other forum posts, it's from Spotify's stored data. Why is Spotify storing that much data though? Is it storing songs?  I thought Spotify only saved songs for offlin...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

Plan - PremiumCountry - UKDevice - PC, Win 7This is a joke right? The file is a local file, how could I select it if it wasn't imported?This used to work just fine but now for some reason none of my local files will play.Loads of threads offer loads ...

  • Regular
  • Plan - Premium Country - UK Device - PC, Win 7 This is a joke right? The file is a local file, how could I select it if it wasn't imported? This used to work just fine but now for some reason...
  • skattie22
  • Regular
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Song to Song skip

My Question or IssueWhen I change the Track, Spotify skips up to the half of the next Song on one specific Spotifiy Playlist.

  • Newbie
  •     My Question or Issue When I change the Track, Spotify skips up to the half of the next Song on one specific Spotifiy Playlist.
  • Loxer
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Volume bug on Edge

PlanPremiumCountryRomania DeviceDell E5570 LaptopOperating SystemWindows 10 - x64 My Question or IssueOn the Edge browser when using the web-player, if I adjust the player volume to a lower value, it jumps back to max after about a minute of listenin...

  • Newbie
  • Plan Premium Country Romania   Device Dell E5570 Laptop Operating System Windows 10 - x64   My Question or Issue On the Edge browser when using the web-player, if I adjust the pl...
  • OneByBoo
  • Community Legend
  • 260 Views
  • 1 replies
  • 1 likes
  • bug
    Edge
    volume
  • 260 Views
  • 1 replies
  • 1 likes

Spotify artist page not showing all songkick dates

Hi - My Spotify artist page is not showing all the tour dates from Songkick. Can someone please help?https://www.songkick.com/artists/9638149-dawn-fadesspotify:artist:7gSzfBOFyUUwFrf0sgc2lB

  • Newbie
  • Hi - My Spotify artist page is not showing all the tour dates from Songkick. Can someone please help? https://www.songkick.com/artists/9638149-dawn-fades spotify:artist:7gSzfBOFyUUwFrf0sgc2lB
  • OneByBoo
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Bug al usar la opción "aleatorio"

Hace un tiempo que me fijaba que al reproducir, me salia música sin información por lo que no la reproducia, si mirabas la lista de reproducción son como 5 canciones sin datos y la siguiente estaba bien. Así sucesivamente.Probé a reinstalar la aplica...

  • Casual Listener
  •  Hace un tiempo que me fijaba que al reproducir, me salia música sin información por lo que no la reproducia, si mirabas la lista de reproducción son como 5 canciones sin datos y la siguiente es...
  • Asdergar
  • Casual Listener
  • 1236 Views
  • 2 replies
  • 0 likes
  • aleatorio
    bug
    canciones
    canciones no reproducibles
    random
  • 1236 Views
  • 2 replies
  • 0 likes

Solved!! Song will not play for me.

PlanFreeCountry USADeviceHP PCOperating SystemWindows 10 My Question or Issue Certian songs will not play or add to my playlist.

  • Roadie
  •   Plan Free Country  USA Device HP PC Operating System Windows 10   My Question or Issue  Certian songs will not play or add to my playlist.
  • KMOX4
  • Roadie
  • 713 Views
  • 11 replies
  • 0 likes
  • 713 Views
  • 11 replies
  • 0 likes

"Create New Station" button missing

PlanPremiumCountryUSOperating SystemWindows 10 When going to the Radio tab, there is no Create New Station button as this guide says there should be: "Click Radio.Click CREATE NEW STATION.Enter a track, artist, or playlist, then select it to get star...

  • Visitor
  • Plan Premium Country US Operating System Windows 10   When going to the Radio tab, there is no Create New Station button as this guide says there should be:   " Click   Radi...
  • Bittencourt
  • Spotify Star
  • 792 Views
  • 3 replies
  • 0 likes
  • 792 Views
  • 3 replies
  • 0 likes

Spotify still wont play some songs.

My Question or IssueAlthough my windows pc updated. The thing is still not sloved. As such i gotta keep reinstalling spotify when it does it. Also i get a disconnecting sound when i start windows.

  • Roadie
  •   My Question or Issue Although my windows pc updated. The thing is still not sloved. As such i gotta keep reinstalling spotify when it does it. Also i get a disconnecting sound when i start w...
  • KMOX4
  • Roadie
  • 388 Views
  • 6 replies
  • 1 likes
  • 388 Views
  • 6 replies
  • 1 likes

Plays the same songs

I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same songs. Any help would be appreciated!PlanPremiumCo...

  • Newbie
  • I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same...
  • Sebasty
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Messaging

PlanPremiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue I'm just starting to get used to Spotify app. Is there a way to message a follower or vice versa without having to use Facebook.

  • Regular
  •   Plan Premium Country  USA Device Laptop Operating System Windows 10   My Question or Issue  I'm just starting to get used to Spotify app.  Is there a way to mess...
  • Sebasty
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Falta de Opções e recursos na plataforma PC

PlanPremiumCountry BrasilDeviceComputador WindowsOperating SystemWindows 10 My Question or IssueUma coisa fundamental que falta no aplicativo de vocês para o computador seria a opção de poder colocar as musicas organizadas da maneira que desejarmos(a...

  • Newbie
  • Plan Premium Country  Brasil Device Computador Windows Operating System Windows 10  My Question or Issue Uma coisa fundamental que falta no aplicativo de vocês para o computador se...
  • Bittencourt
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Why can't I listen to songs I have not saved.

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 7 My Question or Issue:I'm having this problem since a few days. I can't listen songs or albums that I have not saved in my library, or downloaded. I tried reinstalling the app, deleting all ...

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  • Regular
  •   Plan Premium Country Argentina Device PC Operating System Windows 7   My Question or Issue: I'm having this problem since a few days. I can't listen songs or albums that I have...
  • tomkruise
  • Newbie
  • 264 Views
  • 4 replies
  • 2 likes
  • 264 Views
  • 4 replies
  • 2 likes

New update interface

What's up with the new Windows desktop app interface? Scrolling through playlists or albums is slower than ever, as the songs take 2-3 seconds to show up as you scroll up or down. Also, the new "sticky" menu at the top isn't fluid enough, it looks ve...

  • Visitor
  • What's up with the new Windows desktop app interface?   Scrolling through playlists or albums is slower than ever, as the songs take 2-3 seconds to show up as you scroll up or down. ...
  • Billy-J
  • Spotify Star
  • 745 Views
  • 5 replies
  • 0 likes
  • 745 Views
  • 5 replies
  • 0 likes

How do I exclude specific local files from my library?

I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all the misc **bleep** I've accumulated over the years. ...

  • Newbie
  • I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all t...
  • 430 Views
  • 0 replies
  • 1 likes
  • 430 Views
  • 0 replies
  • 1 likes

Artist follow button

Hello! My problem is really not a problem. But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplayer and iPhone 8.

  • Songwriter
  •   Hello!  My problem is really not a problem.  But, sometimes I dont see the follow button in artist page and sometimes I see it. Why is that? I use Windows desktop + Chrome webplaye...
  • MrtyP
  • Songwriter
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

Potentially issue with Spotify in relation to Outlook unresponsive

PlanPremium CountryAustralia Device Toshiba Kira notebook Operating SystemWindows 10 My Question or IssueWe have this issue with this machine where Outlook 2016 is keeping unresponsive perhaps twice a day while running the Spotify (playing the music)...

  • Newbie
  • Plan Premium   Country Australia   Device   Toshiba Kira notebook   Operating System Windows 10   My Question or Issue We have this issue with this machine wher...
  • Sebasty
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix Missing Since Upgraded to Premium

PlanPremium FamilyCountry USDevicemacbook, iPhone and iPad Operating System(iOS10/iOS12 and mojave) My Question or Issuemy daily mixes were reduced in number and frequency since upgrading my plan from the trial version. I have uninstalled and reinsta...

  • Regular
  •   Plan Premium Family Country  US Device macbook, iPhone and iPad  Operating System (iOS10/iOS12 and mojave)   My Question or Issue my daily mixes were reduced in numbe...
  • Peter
  • Spotify Legend
  • 1677 Views
  • 17 replies
  • 0 likes
  • 1677 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spoitfy black blank page

PlanFreeCountryCanadaDeviceToshibaOperating SystemWindows 10 My Question or IssueI'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of a sudden one day I wasn't able to open Spotify. It would just show me a black blank...

  • Casual Listener
  •   Plan Free Country Canada Device Toshiba Operating System Windows 10   My Question or Issue I'm using Spotify on Windows 10. I used to use Spotify through Facebook login. All of...
  • Guido
  • Spotify Legend
  • 2063 Views
  • 7 replies
  • 0 likes
  • black
    Blank
    page
    Spotify
    Windows
  • 2063 Views
  • 7 replies
  • 0 likes