Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
Rim4
Gig Goer
63570 Views
79 replies
27 likes

63570 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
84798 Views
278 replies
22 likes

84798 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6111 Views
1 replies
6 likes

6111 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146398 Views
0 replies
26 likes
Mac
Windows

146398 Views
0 replies
26 likes

random album art not appearing

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor numerous, seemingly random albums the album art doesn't appear when viewed in my library or while playing. I've tried rebooting and reinstalling but I just can't shake thi...

bigmanbernard
Newbie
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue For numerous, seemingly random albums the album art doesn't appear when viewed in my library or whi...
2019-07-05 10:28:44 PM
2019-07-07 6:30:37 PM
OneByBoo
Roadie
571 Views
1 replies
0 likes

571 Views
1 replies
0 likes

Artists List Not Working

PlanPremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 8.0 My Question or IssueI think this started happening in the last month or two. The Artists list used to display an alphabetized list of artists ...

dehve8
Newbie
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 8.0 My Question or Issue I think this started happening in the las...
2019-07-07 2:13:23 AM
2019-07-07 4:50:58 PM
rpb272
Regular
477 Views
1 replies
1 likes

477 Views
1 replies
1 likes

Superuser Contribution Non riesco ad ascoltare più niente

PlanFreeCountryItalyDeviceNotebook HPOperating SystemWindows 7 My Question or IssueNon riesco ad usare più spotify su computer. Il lettore web non funziona per niente (inserisco il sito ma mi dà pagina bianca) e adesso neppure il programma per il com...

riogaglio
Casual Listener
Plan Free Country Italy Device Notebook HP Operating System Windows 7 My Question or Issue Non riesco ad usare più spotify su computer. Il lettore web non funziona per niente (inseri...
2019-07-06 11:54:41 AM
2019-07-07 12:55:35 PM
Jemi
Spotify Legend
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryBulgariaDeviceDesktop computerOperating SystemWindows 10 My Question or IssueToday I tried to turn on Spotify to listen to some music. Unfortunately it skips through my entire collection of multiple playlists and a blue popup comes ...

Nimawei
Casual Listener
Plan Premium Country Bulgaria Device Desktop computer Operating System Windows 10 My Question or Issue Today I tried to turn on Spotify to listen to some music. Unfortunately it skip...
2019-06-27 1:03:55 PM
2019-07-07 10:42:37 AM
maxharding4
Casual Listener
485 Views
3 replies
1 likes

485 Views
3 replies
1 likes

Mobile 'liked songs' not syncing to songs in desktop library

Title basically says it all. This started happening a little over a month ago. What's the problem?

BananaMan42
Newbie
Title basically says it all. This started happening a little over a month ago. What's the problem?
2019-05-24 5:14:24 AM
2019-07-06 4:38:29 PM
CreepyCamel
Newbie
723 Views
3 replies
1 likes

723 Views
3 replies
1 likes

Multiple copies of the same album in my Albums tab

PlanPremiumCountry DeviceWindows 10 My Question or IssueI am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I am using the Albums tab for the first time. I do not know if this has always b...

DonBongo
Casual Listener
Plan Premium Country Device Windows 10 My Question or Issue I am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I a...
2019-07-06 2:30:02 PM
406 Views
0 replies
0 likes

406 Views
0 replies
0 likes

Library not syncing on Windows 10

PlanPremiumCountryCanadaDeviceSurface BookOperating SystemWindows 10 My Question or IssueI use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and an Android tablet. My issue is that, if I update my library on anything other...

bran_0404
Casual Listener
Plan Premium Country Canada Device Surface Book Operating System Windows 10 My Question or Issue I use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and a...
2019-07-06 12:51:14 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

Solution for why I couldn't connect to my device using Sonos Connect from PC

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC. Rather than mess about with the fire wall settings, the simplest solution is ...

paularnold75
Casual Listener
I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC. Rather than mess ...
2019-07-06 11:48:38 AM
354 Views
0 replies
0 likes

354 Views
0 replies
0 likes

Music keeps repeating without repeat being on

PlanPremiumCountryEnglandDevicePC and AndroidOperating SystemWindows 10, Android OxygenOS My Question or Issue Whenever I play music from my playlists, the songs keep on repeating for no reason at all, this has only started happening today. I have re...

l-4mmigo88_f
Casual Listener
Plan Premium Country England Device PC and Android Operating System Windows 10, Android OxygenOS My Question or Issue Whenever I play music from my playlists, the songs keep ...
2019-07-06 11:13:18 AM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

Issue with search from playlist

PlanPremiumCountryFinlandOperating SystemWindows 10Spotify version 1.1.10.540.gfcf0430f I came across with quite strange issue with in-playlist search. If I jump to playlista by pressing cover art and then begin search, it might be ok with one or two...

Waldo_gg
Casual Listener
Plan Premium Country Finland Operating System Windows 10 Spotify version 1.1.10.540.gfcf0430f I came across with quite strange issue with in-playlist search. If I jump to...
2019-07-05 4:21:00 PM
2019-07-06 10:44:15 AM
OneByBoo
Roadie
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Music missing after switch from Songs to Liked Songs

PlanPremiumCountry USA DeviceDesktopWindows 10 My Question or IssueThe late June update changed the Songs playlist to Liked Songs. Music that didn't have a 'heart' do not appear in the Liked Songs playlist.

SV_bike
Newbie
Plan Premium Country USA Device Desktop Windows 10 My Question or Issue The late June update changed the Songs playlist to Liked Songs. Music that didn't have a '...
2019-07-05 5:34:37 PM
2019-07-06 10:32:15 AM
OneByBoo
Roadie
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

error code 17

PlanFreeCountryAmericaDevicenot sureOperating SystemWindows 10 My Question or Issuei know it's been addressed before, but when i try installing spotify it comes up with error code 17. i've tried some of the previous solutions, but since they were 4-5...

cvapplejuice
Regular
Plan Free Country America Device not sure Operating System Windows 10 My Question or Issue i know it's been addressed before, but when i try installing spotify it comes up with error...
2019-07-01 3:20:16 AM
2019-07-06 9:25:42 AM
Billy-J
Spotify Star
638 Views
3 replies
0 likes

638 Views
3 replies
0 likes

Recently Played Artists Really Slow

PlanPremiumCountryUKDeviceComputerOperating System Windows 10 My Question or IssueFor some reason I think the latest update made the recently played artists section on my profile really slow. For example, if I listen to an artist they won't show up i...

Woodyturner02
Casual Listener
Plan Premium Country UK Device Computer Operating System Windows 10 My Question or Issue For some reason I think the latest update made the recently played artists sect...
2019-07-05 1:48:34 AM
2019-07-06 2:02:23 AM
Woodyturner02
Casual Listener
935 Views
3 replies
3 likes

935 Views
3 replies
3 likes

Plus button changed to Heart

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday the + button on my desktop changed to a heart. It's more than just being upset about changes because changes are scary or whatever. Sure I understand they need to make c...

dubtodaill
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Today the + button on my desktop changed to a heart. It's more than just being upset ...
2019-07-03 8:50:40 PM
2019-07-05 12:55:39 AM
taminabox
Newbie
503 Views
1 replies
3 likes

503 Views
1 replies
3 likes

Superuser Contribution Favourite Artists Have Disappeared - Windows 10 Desktop Computer

I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite tracks in Artists (and my Playlists). When I check...

J2hnn34
Regular
I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite...
2019-06-20 9:04:44 PM
2019-07-05 11:07:35 PM
J2hnn34
Regular
1174 Views
6 replies
1 likes

1174 Views
6 replies
1 likes

Left Scroll Bar Bug

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 times, restarted my computer each time, and the issue keeps coming up.

ibrokeit
Regular
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue The left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 ti...
2019-06-14 6:44:35 PM
2019-07-05 10:36:36 PM
ibrokeit
Regular
757 Views
5 replies
0 likes

757 Views
5 replies
0 likes

"Songs" in My Library Disappeared

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueI am aware that if you're using Spotify for free, you don't have the "Songs" list under the "Your Library" section. On Spotify Premium, you have the "Songs" ...

abyooooow
Newbie
Plan Premium Country Philippines Device Desktop Operating System Windows 10 Pro My Question or Issue I am aware that if you're using Spotify for free, you don't have the "Songs" list...
2019-07-05 4:32:27 AM
2019-07-05 5:38:26 PM
Arikabeth
Roadie
1200 Views
2 replies
1 likes

1200 Views
2 replies
1 likes

Unable to arrange songs in a playlist created by me

PlanPremium Operating SystemWindows 10 laptop IssueI am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists created by me using the exact same account.I've restarted the laptop Spotify app, an...

Scpva7
Casual Listener
Plan Premium Operating System Windows 10 laptop Issue I am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists c...
2019-07-05 12:48:40 PM
2019-07-05 2:15:06 PM
Scpva7
Casual Listener
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Can't save albums to my libary

For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album

KayKay99
Casual Listener
For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album
2019-07-04 1:27:28 PM
2019-07-04 11:32:37 PM
TakeOneDoor
Regular
741 Views
5 replies
1 likes

741 Views
5 replies
1 likes

Superuser Contribution Discover Weekly not updating

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not in private mode either. Any suggestions?

bandit43
Newbie
My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not ...
2019-07-03 5:29:15 PM
2019-07-04 2:48:24 PM
Jemi
Spotify Legend
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

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