Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9705 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
879 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2127 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryIndonesiaDevicePC Lenovo c340Operating SystemWindows 10 My Question or Issue I tried to install spotify from the windows store. While installing, i have to "system restore" my windows (i use windows 10) because of something.I didn't...
Plan Premium Country Indonesia Device PC Lenovo c340 Operating System Windows 10 My Question or Issue I tried to install spotify from the windows store. While installing, i h...
413 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceLaptop: MSI GS65 Stealth Thin 8RFOperating SystemWindows 10 My Question or IssueYesterday I downloaded a PlayList from my MonsterCat Gold Account as MP3 Files (each FileSize is between 5-15 MB because all Informations l...
Plan Premium Country Germany Device Laptop: MSI GS65 Stealth Thin 8RF Operating System Windows 10 My Question or Issue Yesterday I downloaded a PlayList from my MonsterCat Gold Accou...
Community Legend
466 Views
1 replies
0 likes
PlanPremium Operating SystemWindows 10 Hi, so this popped up and I have no idea what is it about.. Have others encountered this and what is the solution to fixing this? Thank you
Plan Premium Operating System Windows 10 Hi, so this popped up and I have no idea what is it about.. Have others encountered this and what is the solution to fixing this? Thank yo...
Community Legend
980 Views
1 replies
0 likes
I have successfully paired a JBL Go2 speaker to two PCs running Windows 10. When I search the Spotify App for the device it just doesn't appearThe speaker is also paired to my Iphone which has the Spotify App. In this case the phone has paired with t...
I have successfully paired a JBL Go2 speaker to two PCs running Windows 10. When I search the Spotify App for the device it just doesn't appear The speaker is also paired to my Iphone which has the ...
1098 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Gig Goer
495 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
435 Views
0 replies
1 likes
PlanPremiumCountryUSADevice2 year old DesktopOperating SystemWindows 10 My Question or IssueThis issue has only started today. I have forcibly logged all devices out of my spotify account in case someone was using it that I didn't want to. I have cha...
Plan Premium Country USA Device 2 year old Desktop Operating System Windows 10 My Question or Issue This issue has only started today. I have forcibly logged all devices out of my sp...
325 Views
0 replies
0 likes
Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For example in editor`s pics are 10 playlists. I scroll bac...
Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For exam...
472 Views
0 replies
0 likes
PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueLiked songs are not showing and almost all songs either don't play or give me errors. All custom playlists don't play and nothing shows up. Album art doesn't load either...
Plan Free Country USA Device Desktop PC Operating System Windows 10 My Question or Issue Liked songs are not showing and almost all songs either don't play or give me errors. All cus...
Community Legend
11747 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Free plan and using a laptop computer with Windows 7 operating system, and the cou...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
590 Views
0 replies
0 likes
Hi,Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections.This is really very "rude" compared to many other applications.I had...
Hi, Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections. This is reall...
1288 Views
0 replies
14 likes
PremiumUSWindows Windows 10I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List and the Discover Weekly updated today. I went on my desktop comp...
Premium US Windows Windows 10 I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List ...
Newbie
1055 Views
1 replies
2 likes
PlanPremiumCountryU.S.ADeviceHP ENVYOperating SystemWindows 10 My Question or Issuesome of my songs are listed in a different order than they are on my other devices and when I click on a song it plays the song that is usually in that spot instead of...
Plan Premium Country U.S.A Device HP ENVY Operating System Windows 10 My Question or Issue some of my songs are listed in a different order than they are on my other devices and when...
Roadie
560 Views
1 replies
0 likes
PlanFreeCountrylithuaniaDeviceAsus TUF gaming fx504Operating SystemWindows 10 My Question or IssueI have this problem when i turn on my spotify in the top corner it says to renew Norton lisence now i dont own Norton never even installed it but it pop...
Plan Free Country lithuania Device Asus TUF gaming fx504 Operating System Windows 10 My Question or Issue I have this problem when i turn on my spotify in the top corner it says to r...
Visitor
723 Views
3 replies
1 likes
Version1.1.14.475.g566c8bebPlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 (1903) My Question or IssueHello. Sometimes after I resume my PC from sleep Spotify starts using very high CPU usage. I checked with ProcessExplorer and it seems t...
Version 1.1.14.475.g566c8beb Plan Premium Country Romania Device PC Operating System Windows 10 (1903) My Question or Issue Hello. Sometimes after I resume my PC from sleep Spotify...
834 Views
0 replies
3 likes
Operating System: Windows 10 When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing. Usually, eg. if I play the "third" song since I have started to play the playlist, which is of course not the third...
Operating System: Windows 10 When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing. Usually, eg. if I play the "third" song since I ...
Visitor
604 Views
1 replies
0 likes
I have Premium and a Macbook Pro with the latest OS. Number one, my Spotify app on this computer never works. When I open it, nothing loads. It's impossible to use. I've tried all the fixes on this site, and it doesn't work. So then I try to use it o...
I have Premium and a Macbook Pro with the latest OS. Number one, my Spotify app on this computer never works. When I open it, nothing loads. It's impossible to use. I've tried...
Regular
649 Views
1 replies
1 likes
PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIs it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Songs makes the same. It is very comfortable to use Spotify with Corata whi...
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Is it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Son...
427 Views
0 replies
0 likes
PlanPremiumDevice1920x1080 DesktopOperating SystemWindows 10 (tested with Sizer 4.0) My Question or Issue With a resolution of 1920x1080 and 175% scaling, the Friend Activity pane does not display. Compromise by adjusting to 150% scaling.According to...
Plan Premium Device 1920x1080 Desktop Operating System Windows 10 (tested with Sizer 4.0) My Question or Issue With a resolution of 1920x1080 and 175% scaling, the Friend Activit...
Newbie
3162 Views
2 replies
0 likes
PlanFree/PremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI was having an issue where some songs were not loading and could not be added to playlists. I saw someone with a similar issue who fixed it by reinstalling spotif,y, but tha...
Plan Free/Premium Country Canada Operating System Windows 10 My Question or Issue I was having an issue where some songs were not loading and could not be added to playlists. I saw som...
Newbie
2683 Views
4 replies
1 likes
