Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 82217 Views
  • 81 replies
  • 27 likes
  • 82217 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 95156 Views
  • 289 replies
  • 22 likes
  • 95156 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6769 Views
  • 1 replies
  • 6 likes
  • 6769 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147441 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147441 Views
  • 0 replies
  • 26 likes

Can't listen any music

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueDon't know why, my spotify doesn't load any playlist or music for some reason, it shows, the playlists are empty, but i don't think so that, the USA TOP50 is empty. Any c...

  • Casual Listener
  • Plan Premium Country Hungary Device PC Operating System Windows 10   My Question or Issue Don't know why, my spotify doesn't load any playlist or music for some reason, it shows, the p...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Move playlist in which song is active?

Hello, I would like to know is there a way or option to move your playlist automatically or manually to song that is playing right now? I have multiple playlists that have somecases couple hundred songs, and it's irritating to scrolling up and down a...

  • Casual Listener
  • Hello,   I would like to know is there a way or option to move your playlist automatically or manually to song that is playing right now?   I have multiple playlists that have somecases...
  • Jollof
  • Composer
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Connected apps (Lastfm, Discord) no longer working

This hasn't been working for weeks and it's been driving me insane. Discord randomly stopped showing what I'm listening to and Lastfm randomly stopped scrobbling. There's a tempoary solution to deleting Spotify again then redownloading but it stops w...

  • Casual Listener
  • This hasn't been working for weeks and it's been driving me insane. Discord randomly stopped showing what I'm listening to and Lastfm randomly stopped scrobbling. There's a tempoary solution to delet...
  • dlwuik
  • Casual Listener
  • 753 Views
  • 2 replies
  • 2 likes
  • 753 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify Status on Discord won't update

Whenever I'm playing a song on Spotify, and the song ends and switches to another, the Discord status that says "Listening to Spotify" will not update to the current song, and will display the previous song that had already ended, unless I'm tabbed o...

  • Newbie
  • Whenever I'm playing a song on Spotify, and the song ends and switches to another, the Discord status that says "Listening to Spotify" will not update to the current song, and will display the previo...
  • user-removed
  • Not applicable
  • 3050 Views
  • 2 replies
  • 1 likes
  • 3050 Views
  • 2 replies
  • 1 likes

unable to make playlist as public

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10My Question or IssueHello, I'm unable to set my playlists as public. By default, Spotify says it's public, but in menu of each playlist, I don't have the option "make public/private".I tried t...

  • Regular
  • Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue Hello, I'm unable to set my playlists as public. By default, Spotify says it's public, but in menu of e...
  • 22954163
  • Regular
  • 1865 Views
  • 21 replies
  • 0 likes
  • Windows
  • 1865 Views
  • 21 replies
  • 0 likes

My Artists tab is empty

Plan: PremiumCountry: Bulgaria Device: PCOperating System: Windows 10 Hello everyone, recently I noticed that my Artists tab on my desktop app is empty. When I click on it it prompts me to go to Browse to find "amazing artists", when I have hundreds ...

  • Newbie
  • Plan: Premium Country: Bulgaria   Device: PC Operating System: Windows 10   Hello everyone, recently I noticed that my Artists tab on my desktop app is empty. When...
  • 396 Views
  • 0 replies
  • 1 likes
  • 396 Views
  • 0 replies
  • 1 likes

[Desktop] Blank podcast window

Plan: Family PremiumCountry: Japan Device: Desktop My Question or IssueI was excited to hear my favorite podcast on my descktop, but every time I try to access my podcast list, all I see is a blank page. Desktop podcast not yet released?

  • Visitor
  • Plan: Family Premium Country: Japan   Device: Desktop   My Question or Issue I was excited to hear my favorite podcast on my descktop, but every time I try to access my...
  • 363 Views
  • 0 replies
  • 0 likes
  • 363 Views
  • 0 replies
  • 0 likes

Suggestion in 'Liked songs' list

Operating SystemWindows 10 My QuestionIs it possible to add a sorting system to the favourites (Liked sogs on pc) like fr instance in sorting favourites alphabetically?

  • Newbie
  • Operating System Windows 10   My Question Is it possible to add a sorting system to the favourites (Liked sogs on pc) like fr instance in sorting favourites alphabetically?
  • DanifC
  • Composer
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

Random Character username

When I created my account I got assigned a username with random characters and numbers. Changing it on this website here apparently had no effect as it still displays the same username on my account. How do I get a human-readable username? Edit: the ...

  • Visitor
  • When I created my account I got assigned a username with random characters and numbers.   Changing it on this website here apparently had no effect as it still displays the same username on my...
  • Jollof
  • Composer
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

"no es posible reproducir la canción actual" windows 10 4/5/19

Hola, necesito ayuda.Mi spotify premium me deja reproducir 8 segundos de canción y después ya no puedes escuchar más y me da este mensaje de error: no es posible reproducir la canción actual.He hecho todo. Lo he desinstalado y vuelto a instalar 5 vec...

  • Casual Listener
  • Hola, necesito ayuda. Mi spotify premium me deja reproducir 8 segundos de canción y después ya no puedes escuchar más y me da  este mensaje de error: no es posible reproducir la canción ac...
  • urbanosv
  • Visitor
  • 7644 Views
  • 3 replies
  • 2 likes
  • 7644 Views
  • 3 replies
  • 2 likes

Desktop app freezes and crashes PC

Premium user, running desktop app on Windows 10. The desktop app is garbage. It does not play nice with any other software on my PC. If I'm running anything any more resource intensive than my web browser, then 9 times out of 10, the desktop app lock...

  • Newbie
  • Premium user, running desktop app on Windows 10.   The desktop app is garbage. It does not play nice with any other software on my PC. If I'm running anything any more resource intensive than ...
  • jordn613
  • Casual Listener
  • 962 Views
  • 1 replies
  • 11 likes
  • 962 Views
  • 1 replies
  • 11 likes

Defect: Sorting operates differently on Windows and iOS

When sorting a playlist by Artist on Windows 10 Desktop, “The” in an artist name is ignored. When sorting on iOS, “The” is included. Example: Windows 10: “The Bouncing Souls” appear between “AFI” and “Circa Survive” iOS: “The Bouncing Souls appear be...

  • Roadie
  • When sorting a playlist by Artist on Windows 10 Desktop, “The” in an artist name is ignored. When sorting on iOS, “The” is included.   Example:   Windows 10: “The Bouncing Souls” appear...
  • ACAx1985
  • Roadie
  • 560 Views
  • 1 replies
  • 1 likes
  • 560 Views
  • 1 replies
  • 1 likes

Playlists empty in desktop version

PlanFreeCountryARDevicePCOperating SystemWindows 7 My Question or IssueI reinstalled the desktop app, and when I logged in, all my playlists were there, but empty (including collaborative and those pinned from other users). However, if I log in on th...

  • Visitor
  • Plan Free Country AR Device PC Operating System Windows 7   My Question or Issue I reinstalled the desktop app, and when I logged in, all my playlists were there, but empty (including ...
  • 318 Views
  • 0 replies
  • 1 likes
  • 318 Views
  • 0 replies
  • 1 likes

Last.fm not scrobbling

My spotify plays won't scrobble to Last.fm. I get that it usually doesn't work on the Spotify desktop app, but I've been playing music from open.spotify.com. I've disconnected my account and reconnected several times, even removing access first from ...

  • Casual Listener
  • My spotify plays won't scrobble to Last.fm. I get that it usually doesn't work on the Spotify desktop app, but I've been playing music from open.spotify.com. I've disconnected my account and reconnec...
  • Sebasty
  • Community Legend
  • 2068 Views
  • 1 replies
  • 0 likes
  • 2068 Views
  • 1 replies
  • 0 likes

Bose SoundTouch Speakers Not Showing in Devices

PlanPremiumCountryUKDevice(Desktop PC)Operating System(Windows 10) My Question or IssueI have my PC connected to my Bose SoundTouch speakers via Bluetooth. The speakers work fine for Windows Apps but do not appear in Spotify. I have removed the speak...

  • Visitor
  • Plan Premium Country UK Device (Desktop PC) Operating System (Windows 10)   My Question or Issue I have my PC connected to my Bose SoundTouch speakers via Bluetooth. The speakers work ...
  • 616 Views
  • 0 replies
  • 0 likes
  • 616 Views
  • 0 replies
  • 0 likes

Cant open spotify

PlanFreeCountryMexicoDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 version 1803 My Question or IssueSpotify does not open to me, I uninstalled and reinstalled it several times and it still did not open anything, ...

  • Casual Listener
  • Plan Free Country Mexico Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 version 1803   My Question or Issue Spotify does not open to me, I unins...
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Spotify Not Scrobbling To Last.Fm

I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even wouldn't let me love any more songs, every time I try t...

  • Gig Goer
  • I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even woul...
  • KingGodCurse
  • Gig Goer
  • 2445 Views
  • 2 replies
  • 0 likes
  • 2445 Views
  • 2 replies
  • 0 likes

Spotify wont work

hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it.its songs there are in spotify not songs i have on my pc.i already tried reinstall it, p...

  • Visitor
  • hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it. its songs there are in spotify not ...
  • 354 Views
  • 0 replies
  • 1 likes
  • 354 Views
  • 0 replies
  • 1 likes

Sliders (volume and "time") not working

PlanPremiumCountrySlovakiaDeviceDesktopOperating SystemWindows 7 Professional My Question or IssueI can't move the volume slider with mouse, I can only increase/decrease volume by keyboard shortcuts (CTRL + up/down arrow) and I can't seek forward/bac...

  • Casual Listener
  • Plan Premium Country Slovakia Device Desktop Operating System Windows 7 Professional   My Question or Issue I can't move the volume slider with mouse, I can only increase/decrease volu...
  • Sh4rp
  • Casual Listener
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Plays 2 songs and stops, no commercials either

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueOn my desktop using Windows 10, it plays 2 songs and stops. None of the commercials play, it just stops. I have to close out of Spotify, wait a few seconds, reopen ...

  • Visitor
  • Plan Free/Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue On my desktop using Windows 10, it plays 2 songs and stops.  None of the commercial...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes