Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
98852 Views
82 replies
27 likes

98852 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106033 Views
291 replies
22 likes

106033 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7822 Views
1 replies
6 likes

7822 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148340 Views
0 replies
26 likes
Mac
Windows

148340 Views
0 replies
26 likes

Windows 10 screen goes black.

PlanPremiumCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueWithin the last few days upon opening Spoitfy my screen on my Windows 10 pro pc will go black and will not function. This ONLY occures with Spotify AND when the ap...

jack_creedmoor
Visitor
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Within the last few days upon opening Spoitfy my screen on my Windows 10...
2019-07-28 11:09:03 PM
2019-07-29 5:16:11 PM
Rene01
Community Legend
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

Superuser Contribution Spotify don't start with my PC (windows 7)

Spotify is installed but it don't start when i click on its icon.I've tried it to uninstalled several times, but nothing happen.When i clic to launch spotify, the circle icon turn but nothing happen.I try to restore my C: withe the windows tool, but ...

YOYOTURBO4X4
Visitor
Spotify is installed but it don't start when i click on its icon. I've tried it to uninstalled several times, but nothing happen. When i clic to launch spotify, the circle icon turn but nothing hap...
2019-07-27 2:47:09 PM
2019-07-29 3:30:18 PM
Jemi
Spotify Legend
694 Views
1 replies
0 likes

694 Views
1 replies
0 likes

[Playlists] After one song, the playlist is exited

PlanPremiumCountryFranceDeviceDesktop computer, PhoneOperating SystemWin 10, android My Question or IssueSometimes on my phone, and every time on my computer, when I press play for a playlist (the green button in the playlist header, not a particular...

yompy
Newbie
Plan Premium Country France Device Desktop computer, Phone Operating System Win 10, android My Question or Issue Sometimes on my phone, and every time on my computer, when I press pl...
2019-07-29 11:43:38 AM
2019-07-29 12:29:10 PM
MartinStoichkov
Community Legend
1013 Views
1 replies
0 likes

1013 Views
1 replies
0 likes

Unsolved Issue since 2017: Spotify Still Freeze My PC Completely

I'm a Spotify premium user since this streaming service first-day launch in Indonesia. Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, since I switched to Windows 10, whenever I launched this Windows...

johanfjr
Casual Listener
I'm a Spotify premium user since this streaming service first-day launch in Indonesia. Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, si...
2019-07-28 2:24:24 PM
2019-07-29 10:59:03 AM
johanfjr
Casual Listener
1043 Views
2 replies
0 likes

1043 Views
2 replies
0 likes

Folder disappeared

PlanPremiumCountryUnited KingdomDeviceHP PCOperating SystemWindows 10 My Question or IssueI have just noticed a Folder I called Discovered on Spotify 2018 has disappeared from My Playlists. It contained 6/7 separate folders of the new music I discove...

ofwolfandman
Music Fan
Plan Premium Country United Kingdom Device HP PC Operating System Windows 10 My Question or Issue I have just noticed a Folder I called Discovered on Spotify 2018 has disappeared fro...
2019-07-28 10:31:36 PM
641 Views
0 replies
1 likes
disappeared
folder

641 Views
0 replies
1 likes

Shuffle playing a couple songs (or more) from an artist too close together

Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that. PlanPremiumCountryIcelandDevicePC & Samsung Galaxy S9+Operating SystemWindows 7 & Android Pie My Question or IssueI have post...

NoFunction
Regular
Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that. Plan Premium Country Iceland Device PC & Samsung Galaxy ...
2019-07-28 1:28:12 AM
2019-07-28 6:02:51 PM
NoFunction
Regular
675 Views
1 replies
0 likes
Shuffle Algorithm
shuffle tracks issue algorhythm

675 Views
1 replies
0 likes

Superuser Contribution Windows App: Musik stoppt bei Werbung

Spoify free freezes instead of playing ad. Win 10

Schulbub
Visitor
Spoify free freezes instead of playing ad. Win 10
2019-07-25 3:07:32 PM
2019-07-28 4:20:55 PM
Jemi
Spotify Legend
496 Views
1 replies
0 likes

496 Views
1 replies
0 likes

Edge Detector keeps showing up after deleting it

My Question or Issue The Edge Detector Spotify Playlist repeatedly shows up in my collection again after deleting it. I had saved the Playlist in order to listen to it, which I did, afterwards I deleted it from my collection. Every few weeks, it show...

maurice_ichi
Roadie
My Question or Issue The Edge Detector Spotify Playlist repeatedly shows up in my collection again after deleting it. I had saved the Playlist in order to listen to it, which I did,...
2019-07-28 4:12:00 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Audiobooks are too splitted

PlanPremiumCountryGermanyDeviceSamsung S5 Neo / PCOperating SystemAndroid 6.0.1 / Windows 10 Prof.My Question or IssueI love Spotify and a premium member, but there's one thing that I really, really hate...Why on h... are audiobooks splitted up in hu...

Kardogan
Casual Listener
Plan Premium Country Germany Device Samsung S5 Neo / PC Operating System Android 6.0.1 / Windows 10 Prof. My Question or Issue I love Spotify and a premium member, but there's one thing that...
2019-07-28 1:23:09 PM
429 Views
0 replies
0 likes
Audiobooks
Other

429 Views
0 replies
0 likes

Spotify not showing album art from local images, album art is in the metadata

PlanPremiumCountry DevicePCOperating SystemWin 10 1903 My Question or IssueI've got a few local files that have album art attached (verified with windows media player, itunes, and mp3tag), but spotify won't pickup or display the album art. It'll pick...

esskay94
Casual Listener
Plan Premium Country Device PC Operating System Win 10 1903 My Question or Issue I've got a few local files that have album art attached (verified with windows media player, i...
2019-07-28 7:35:40 AM
489 Views
0 replies
1 likes

489 Views
0 replies
1 likes

Saved artists not playing only songs in library

I followed all my artists and then saved the specific songs I liked for each yet when I got to an artist in the artist tab it doesn't take me to the saved songs it just takes me to the artist page and plays all their songs. Is the only way to avoid t...

Huntmatthis
Casual Listener
I followed all my artists and then saved the specific songs I liked for each yet when I got to an artist in the artist tab it doesn't take me to the saved songs it just takes me to the artist page an...
2019-07-04 12:54:24 PM
2019-07-28 4:13:26 AM
TakeOneDoor
Regular
700 Views
3 replies
2 likes

700 Views
3 replies
2 likes

How to display the full track date in Spotify for Desktop. Date appears cut off

Hello,I'd like to see the full track date when opening my Spotify for Desktop. I've done some procedures to check if the date came up but couldn't.Unfortunately the last two digits (of the year) are cut off and I can't see the full track date.I've be...

gabriellimax
Casual Listener
Hello, I'd like to see the full track date when opening my Spotify for Desktop. I've done some procedures to check if the date came up but couldn't. Unfortunately the last two digits (of the year) ...
2019-07-25 10:10:06 PM
2019-07-28 1:57:54 AM
Keanu_C
Community Legend
1641 Views
3 replies
0 likes
Desktop
Spotify

1641 Views
3 replies
0 likes

Spotify Changed Every Song In My Playlist

PlanPremiumCountryUSDeviceI can list specs if needed? Caselabs SMA8 Crossfire VII 1070ti 2700xOperating SystemWin 10 My Question or IssueEvery once in a while I copy my favorite songs to a new playlist and save the old one so I know what songs I like...

Huntr_FTW
Newbie
Plan Premium Country US Device I can list specs if needed? Caselabs SMA8 Crossfire VII 1070ti 2700x Operating System Win 10 My Question or Issue Every once in a while I copy my favor...
2019-07-27 9:33:37 PM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

cant log in via facebook

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuecant log in using the pc app via facebook, keeps coming up with error (3) username / pass incorrect but i can log onto spotify using facebook log in on the browser

mistermcmoose
Visitor
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue cant log in using the pc app via facebook, keeps coming up with error (3) username / pass incorrect...
2019-07-24 1:03:22 PM
2019-07-27 6:19:57 PM
Billy-J
Spotify Star
1066 Views
7 replies
0 likes
Facebook
windows10

1066 Views
7 replies
0 likes

Almost All Albums in Library Vanished

PlanPremiumCountryUSDeviceWindows PC Operating SystemWindows 7 My Question or IssueI'm usually offline on my PC. I went online to download a few new songs, noticed an update queued for the desktop client, updated it, and now almost every album in my ...

Sevey13
Casual Listener
Plan Premium Country US Device Windows PC Operating System Windows 7 My Question or Issue I'm usually offline on my PC. I went online to download a few new songs, noticed an up...
2019-06-21 11:58:26 PM
2019-07-27 5:20:44 PM
Rene01
Community Legend
1704 Views
10 replies
3 likes

1704 Views
10 replies
3 likes

Disappearing artist and album lists when searching

PlanPremiumCountry AustraliaDeviceDell XPS 13 (9360) LaptopOperating SystemWindows 10 Version 10.0.17134 Build 17134 Spotify version 1.0.86.337.ga8d5cef9 (Windows Store version) My Question or IssueIn the last few weeks, I've noticed a weird and anno...

zxc
Casual Listener
Plan Premium Country Australia Device Dell XPS 13 (9360) Laptop Operating System Windows 10 Version 10.0.17134 Build 17134 Spotify version 1.0.86.337.ga8d5cef9 (Window...
2018-08-06 7:25:49 AM
2019-07-27 2:07:30 PM
zxc
Casual Listener
469 Views
2 replies
0 likes

469 Views
2 replies
0 likes

Spotify not updating song info/artwork when using Spotify Connect

I am running the Windows 10 Spotify app on my PC and am listening to Spotify on my Amazon Echo Dot using Spotify connect. This lets me listen to it while controlling the music from my PC. I can listen to music fine, along with skipping tracks back an...

JustSomeOthrGuy
Casual Listener
I am running the Windows 10 Spotify app on my PC and am listening to Spotify on my Amazon Echo Dot using Spotify connect. This lets me listen to it while controlling the music from my PC. &nbs...
2019-07-25 9:45:18 PM
2019-07-26 11:58:56 PM
oembob27
Newbie
1053 Views
1 replies
1 likes
Windows 10

1053 Views
1 replies
1 likes

Spotify not saving descriptions, cover art, or playlist titles

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So, this problem just started today (7/26/19), kind of out of the blue. One minute everyth...

ImpossibleClara
Newbie
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So...
2019-07-26 11:54:54 PM
456 Views
0 replies
1 likes

456 Views
0 replies
1 likes

Playlist "Shuffling"

PlanPremiumCountryUSADevice(ASUS Laptop)Operating System(Windows My Question or IssueSpotify has been "shuffling" a playlist I have. I will go to play it in order, and the songs play out of order in a patterned way. A song will be skipped, then the q...

jtaco22
Visitor
Plan Premium Country USA Device (ASUS Laptop) Operating System (Windows 😎 My Question or Issue Spotify has been "shuffling" a playlist I have. I will go to play it in order, and the...
2019-07-26 11:44:01 PM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

[SOLVED] Songs under artist that are not liked

PlanPremiumCountryCzech RepublicDeviceHP Probook, Xiaomi Redmi 4XOperating SystemWindows 8, Android My Question or Issue If I choose Artists I can see a lot of songs by some artists even though I have not liked so many songs of that artist. When I cl...

0105408530
Regular
Plan Premium Country Czech Republic Device HP Probook, Xiaomi Redmi 4X Operating System Windows 8, Android My Question or Issue If I choose Artists I can see a lot of songs b...
2019-07-26 11:08:17 PM
530 Views
0 replies
0 likes
artist

530 Views
0 replies
0 likes

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