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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 134369 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Spotify muffles/distores headset when in foreground

Driver issue, check your "profiles" Additional info: Operating SystemWindows 10 PeripheralsLogitech headset (G933) My problem was that the Logitech controller tried changing between profiles based on the open window, also the profile had one of the e...

  • Newbie
  •   Driver issue, check your "profiles"   Additional info:   Operating System Windows 10  Peripherals Logitech headset (G933)   My problem was that the Logitech contr...
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  • 123 Views
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No longer select multiple songs??

PlanPremium Operating SystemWindows 10 My Question or Issue Im trying to make a playlist in spotify web player and am adding songs from a mixture of my other playlists and seem to no longer be able to select multiple songs at once, and am stuck to th...

  • Newbie
  •   Plan Premium   Operating System Windows 10   My Question or Issue  Im trying to make a playlist in spotify web player and am adding songs from a mixture of my other play...
  • 185 Views
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  • 185 Views
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Keeps changing songs by itself

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or IssueHi!My spotify keeps changing songs by itself to some playlist I've never listened to or followed before. At first I thought someone else accessed my account and switched ...

  • Regular
  •   Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue Hi! My spotify keeps changing songs by itself to some playlist I've never listen...
  • user-removed
  • Not applicable
  • 623 Views
  • 1 replies
  • 6 likes
  • 623 Views
  • 1 replies
  • 6 likes

Music Stops on PC

Within the Spotify Player on Desktop, the music that I am playing will stop randomly in the middle of a song. I've tried uninstalling and reinstalling Spotify and still having these issues. What can I do to ensure that this doesn't continue happening...

  • Casual Listener
  • Within the Spotify Player on Desktop, the music that I am playing will stop randomly in the middle of a song.  I've tried uninstalling and reinstalling Spotify and still having these issues. Wha...
  • Sebasty
  • Spotify Star
  • 108 Views
  • 1 replies
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  • 108 Views
  • 1 replies
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Black screen after login

So, I logged in on the spotify program thingy and then it just gave me a black screen with the minimize etc. options plus the three dots in the top right. Rebooting does not help. After reinstalling spotify it works for a few hours but then the same ...

  • Newbie
  • So, I logged in on the spotify program thingy and then it just gave me a black screen with the minimize etc. options plus the three dots in the top right. Rebooting does not help. After reinstalling ...
  • 493 Views
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  • 1 likes
  • black screen
  • 493 Views
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  • 1 likes

Bug when going back to Overview from About page on artist/band page

Operating SystemWindows 10 (though probably universal issue, works on Linux as well) IssueIf I go to an artist's overview page and then click on their about page and then press the go back button it will start scrolling to the bottom very quickly.Rep...

  • Newbie
  • Operating System Windows 10 (though probably universal issue, works on Linux as well)   Issue If I go to an artist's overview page and then click on their about page and then press the go ba...
  • 97 Views
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  • 97 Views
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Superuser Contribution Can't play on phone

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy J1Operating SystemAndroid My Question or Issue I made two playlists on Spotify Desktop App using the local files in my laptop (lenovo) but when I opened the playlist on my phone, the track is unplayable....

  • Newbie
  • Plan Premium Country Malaysia Device Samsung Galaxy J1 Operating System Android   My Question or Issue  I made two playlists on Spotify Desktop App using the local files in my lap...
  • Dahnak
  • Regular
  • 163 Views
  • 2 replies
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  • 163 Views
  • 2 replies
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Podcasts category disappeared from My Lybrary Tab

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or Issue Since the last update of the Spotify Desktop App, v1.0.94.262.g3d5c231c, the podcast category has disappeared from the "Your Lybrary" tab. Please fix this.

  • Regular
  • Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue  Since the last update of the Spotify Desktop App, v1.0.94.262.g3d5c231c, the podcas...
  • Discoxjunkie
  • Casual Listener
  • 1755 Views
  • 13 replies
  • 12 likes
  • desktop app
    Podcasts
  • 1755 Views
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Solved!!Superuser Contribution [Playlists] See in which of my Playlists a Song is playing from

Hi, in previous versions of Spotify you could click on the song title that was playing on the bottom left corner and it would take you to the playlist (or artist page/album) where it was being played from. Now when I click on the song name it takes m...

  • Casual Listener
  • Hi, in previous versions of Spotify you could click on the song title that was playing on the bottom left corner and it would take you to the playlist (or artist page/album) where it was being played...
  • Jemi
  • Spotify Legend
  • 248 Views
  • 3 replies
  • 1 likes
  • 248 Views
  • 3 replies
  • 1 likes

How can I clear que on a PC. None here show on my Spotify?

Don't we all like to complain even when something is free? I've had PC's since 1987 and at first use this program seems very unfriendly. I cannot find how to select my Artist and their song. Can't find it. Yet if I Google him and that song, select th...

  • Newbie
  • Don't we all like to complain even when something is free? I've had PC's since 1987 and at first use this program seems very unfriendly. I cannot find how to select my Artist and their song. Can't fi...
  • DennyEMufc
  • Roadie
  • 134 Views
  • 1 replies
  • 1 likes
  • 134 Views
  • 1 replies
  • 1 likes

Win 10 desktop switches to our mobile device used at a dif location.

PlanFree/PremiumCountry Device(Samsung galaxy s8, Samsung galaxy 7, Windows 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (Samsung galaxy s8, Samsung galaxy 7, Windows 10) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 103 Views
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Radio not working

Radio is not working for me. It just says "This radio station cannot be started. Please try again with something else." I tried reinstalling, no luck. Any ideas? PlanFreeCountryUSADevice2014 Macbook Air

  • Regular
  • Radio is not working for me. It just says "This radio station cannot be started. Please try again with something else." I tried reinstalling, no luck. Any ideas?   Plan Free Country USA De...
  • 132 Views
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  • 132 Views
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[PL/EN]Spotify nie pamięta piosenki sprzed wyłączenia komputera

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10My Question or IssuePLWitam.Mam problem z Spotify,otóż nie pamięta ostatniej piosenki jakiej słuchałem sprzed wyłączenia PC.Za każdym włączeniem aplikacji jest ta sama piosenka z tej samej pla...

  • Newbie
  • Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue PL Witam.Mam problem z Spotify,otóż nie pamięta ostatniej piosenki jakiej słuchałem sprzed wyłączenia ...
  • 243 Views
  • 0 replies
  • 1 likes
  • PC
    W10
  • 243 Views
  • 0 replies
  • 1 likes

Podcast tab in 'Your Library' deleted in new updated

PlanPremiumCountry Canada Operating System(iOS 10, Android Oreo, Windows 7.) My Question or Issue:I updated Spotify and it appears the podcast link under 'You Library' has been removed. There is no longer a way of seeing all followed podcasts anywher...

  • Casual Listener
  •   Plan Premium Country  Canada   Operating System (iOS 10, Android Oreo, Windows 7.)   My Question or Issue: I updated Spotify and it appears the podcast link under...
  • AlexNunes
  • Casual Listener
  • 258 Views
  • 4 replies
  • 3 likes
  • 258 Views
  • 4 replies
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Superuser Contribution Overlay problem... still not fixed.

PlanPremium DeviceWindows PCOperating SystemW10 64bit My Question or Issue No matter what I do, I cannot turn off the media key overlay, I have to install a third party program to do this for me. Please fix this spotify! I have been a customer for ye...

  • Newbie
  • Plan Premium   Device Windows PC Operating System W10 64bit   My Question or Issue   No matter what I do, I cannot turn off the media key overlay, I have to install a thir...
  • Jemi
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 4 likes
  • 193 Views
  • 1 replies
  • 4 likes

Superuser Contribution Overlay widget media keys Windows 10

PlanPremiumCountryChile DeviceLenovo T460Operating SystemWindows 10Spotify Version1.0.94.262.g3d5c231c My Question or Issue Hi!I've a lot of topics here with people complaining about the song banner in the top left corner in windows 10, but as a matt...

  • Newbie
  • Plan Premium Country Chile  Device Lenovo T460 Operating System Windows 10 Spotify Version 1.0.94.262.g3d5c231c   My Question or Issue  Hi! I've a lot of topics here with ...
  • Jemi
  • Spotify Legend
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
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Solved!!Superuser Contribution A Question Regarding The Spotify Wrapped

Does it take into account offline songs that you play? Same applies for total time listened? Many thanks!

  • Regular
  • Does it take into account offline songs that you play? Same applies for total time listened?   Many thanks!  
  • Jemi
  • Spotify Legend
  • 7286 Views
  • 1 replies
  • 1 likes
  • question
    Spotify
    wrapped
  • 7286 Views
  • 1 replies
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Disable Play Queue?

PlanPremium Operating SystemWindows 10 My Question or Issue Hi. Is it possible to disable the play queue feature? I don't want any next song to start after the one I'm currently playing finishes. And I don't want to have to keep clearing the queue af...

  • Newbie
  • Plan Premium     Operating System Windows 10   My Question or Issue  Hi. Is it possible to disable the play queue feature? I don't want any next song to start after the on...
  • 257 Views
  • 0 replies
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  • 257 Views
  • 0 replies
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Superuser Contribution Podcasts don't appear in W10 app

PlanPremiumCountry FranceDevicePCOperating SystemW10 My Question or Issue Hi, The podcasts section doesn't appear on my desktop app. It appear on my phone but not on my PC anymore. I have to search podcast to play episodes. Tanks.

  • Casual Listener
  • Plan Premium Country  France Device PC Operating System W10   My Question or Issue  Hi,   The podcasts section doesn't appear on my desktop app. It appear on my phone ...
  • Jemi
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 1 likes
  • 340 Views
  • 1 replies
  • 1 likes

Superuser Contribution No puedo ver la portada de los discos

PlanPremiumCountryGuatemalaDevicePCOperating SystemWindows 8.1 Pro My Question or Issue Hola, buenas noches.Tengo un pequeño problema que no encuentro como resolver. Cuando abro mi Spotify de escritorio no puedo ver la portada del disco en la parte d...

  • Newbie
  • Plan Premium Country Guatemala Device PC Operating System Windows 8.1 Pro   My Question or Issue  Hola, buenas noches. Tengo un pequeño problema que no encuentro como resolver. C...
  • Jemi
  • Spotify Legend
  • 4266 Views
  • 1 replies
  • 1 likes
  • Disco
    PC
    portada
  • 4266 Views
  • 1 replies
  • 1 likes

Env: prod