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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83111 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788529 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21948 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

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After last update cannot update playlists description and resize sidebar size

After the last update I am unable to edit playlist description (they do not save) and also resize left sidebar :(. Please stop breaking things. Desktop app is fantastic but every time you update something you brake 3 things in the same time. I feel l...

Music Fan

After the last update I am unable to edit playlist description (they do not save) and also resize left sidebar :(. Please stop breaking things. Desktop app is fantastic but every time you update some...

259 Views

0 replies

0 likes

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Double Clicking to Play Remote Device Doesn't Work

DevicePC, Roku, Google Home, Android My Question or IssueWhen streaming music to another device, double clicking on a song to play that song does not work. Right clicking, adding to queue, and skipping the current song does work however. This occurs ...

Music Fan

Device PC, Roku, Google Home, Android     My Question or Issue When streaming music to another device, double clicking on a song to play that song does not work. Right clicking, adding...

Hadora

Casual Listener

608 Views

3 replies

1 likes

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  • 3 replies
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Desktop Overlay shown even when turned off?

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueHello, I recently downloaded the latest version of Spotify and noticed that when I use my media keys on my keyboard, an overlay appears with no album cover art but rat...

Visitor

Plan Free Country United States Device PC Operating System Windows 10   My Question or Issue Hello,  I recently downloaded the latest version of Spotify and noticed that when I u...

300 Views

0 replies

1 likes

  • 300 Views
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Solved!! Too small resizing of album cover (since 2019-08-06)

PlanPremiumCountrySwedenDeviceLaptopOperating SystemWindows My Question or IssueSince yesterdays update, it is no longer possible to resize the album cover in the lover left corner. The album cover used to be twice as big before the update. I really ...

Casual Listener

Plan Premium Country Sweden Device Laptop Operating System Windows   My Question or Issue Since yesterdays update, it is no longer possible to resize the album cover in the l...

flindra

Casual Listener

2229 Views

2 replies

1 likes

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  • 2 replies
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Spotify overlay not showing song's name!

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueUsing multimedia key, i can't see the song's name in the overlay. Any ideas?

Visitor

  Plan Premium Device PC Operating System Windows 10   My Question or Issue Using multimedia key, i can't see the song's name in the overlay. Any ideas?

421 Views

0 replies

1 likes

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What is the DEFAULT quality for desktop PC downloads

My Question or IssueWhen Spotify erased my downloaded songs (again) I looked at my preferences and the download quality option has been removed (the streaming one remains).What is the DEFAULT quality for desktop PC downloads? Do I have to search for ...

Roadie

My Question or Issue When Spotify erased my downloaded songs (again) I looked at my preferences and the download quality option has been removed (the streaming one remains). What is the DEFAULT qua...

361 Views

0 replies

0 likes

  • 361 Views
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Liked Songs Do Not Keep Heart

PlanPremium My Question or IssueI can like songs through the heart and the "..." to the left of the song duration. My issue comes to the song keeping the heart. It will show up in my "Liked Songs," but it will not have the heart anymore. Is there a w...

Newbie

Plan Premium   My Question or Issue I can like songs through the heart and the "..." to the left of the song duration. My issue comes to the song keeping the heart. It will show up in my "Li...

401 Views

0 replies

4 likes

  • 401 Views
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problemas de acessibilidade com software leitor de telas

olá. uso o spotify com o windows. ocorre que o aplicativo, a vários meses, começou apresentar um probleminha de acessibilidade que torna seu uso estremamente difícil para deficientes visuais que se utilizam leitores de tela como o JAWS e o NVDA. o pr...

Newbie

olá. uso o spotify com o windows.    ocorre que o aplicativo, a vários meses, começou apresentar um probleminha de acessibilidade que torna seu uso estremamente difícil para deficientes v...

692 Views

0 replies

0 likes

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Connect to Local Devices Only

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueSorry if this is something that has been posted already. Trying to search for this issue for only the desktop windows app was not easy and I did not find anything. My request/issu...

Visitor

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Sorry if this is something that has been posted already. Trying to search for this issue for only the deskt...

1501 Views

0 replies

5 likes

device setting
Windows
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Import iTunes Playlists

New Spotify user here. I want to import some iTunes playlists. I found lots of instructions for this with a google search, but they all say to open file, import, import playlist. When I go to the file menu, there is no import option. Has Spotify done...

Newbie

New Spotify user here.  I want to import some iTunes playlists.  I found lots of instructions for this with a google search, but they all say to open file, import, import playlist.  Wh...

chandail

Casual Listener

1103 Views

2 replies

2 likes

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New Facebook account

I recently deleted the facebook account I made my spotify account with, now I can't disconnect nor connect a facebook account to my Spotify account. I have made a spotify password and all, and my username is a bunch of numbers just as it said it woul...

Newbie

I recently deleted the facebook account I made my spotify account with, now I can't disconnect nor connect a facebook account to my Spotify account. I have made a spotify password and all, and my use...

DanifC

Composer

849 Views

1 replies

0 likes

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Desktop and TV display different artist and track?

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10My Question or IssueMy usual way of listening to spotify is via my windows 10 Spotyfy App desktop pc and connect to my reciver (Denon AVR X2300W) via home netvork.The reciver then displays the...

Regular

Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue My usual way of listening to spotify is via my windows 10 Spotyfy App desktop pc and connect to my reci...

662 Views

0 replies

0 likes

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Superuser Contribution New account albums vanished

PlanPremiumCountryUSA DevicePCOperating Systemwindows 10 My Question or IssueJust signed up yesterday. Yesterday could find some albums (in particular Blue Oyster Cult: Curse of the Hidden Mirror, and Blue Oyster Cult: Heaven Forbid . Today those alb...

Newbie

  Plan Premium Country USA   Device PC Operating System windows 10   My Question or Issue Just signed up yesterday. Yesterday could find some albums (in particular Blue Oys...

Katerina

Spotify Legend

461 Views

1 replies

0 likes

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Superuser Contribution Sorting playlists alphabetically

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or Issue I often sort my long playlists alphabetically by the artist name. I sometimes also create playlists with alphabetical themes or based on the first letters of the artist'...

Music Fan

Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue   I often sort my long playlists alphabetically by the artist name. I sometimes also cre...

Katerina

Spotify Legend

1120 Views

4 replies

0 likes

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Impossible to change playlist description

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello there, When I change the description of my playlists (Procedure used : click on the cover -> type new description -> save th...

Visitor

Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello there,  When I change the description...

363 Views

0 replies

0 likes

  • 363 Views
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Poor Audio Quality

I have a very strange problem. I recorded some tracks with Apowersoft Streaming Audio Recorder. The vocals on all trracks are quiet and distorted with 'phasing'. At first I blamed the Recorder, then I thought the problem was with my system as all my ...

Newbie

I have a very strange problem. I recorded some tracks with Apowersoft Streaming Audio Recorder. The vocals on all trracks are quiet and distorted with 'phasing'. At first I blamed the Recor...

blackshady

Visitor

1092 Views

1 replies

0 likes

Windows
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Remove trash from home

PlanPremium CountryBrazil DeviceAny My Question or IssueThose suggestions are often trash (or, in some cases, offensive).Please, allow us to remove this by an option (or, at least, have the common sense of not offering trash, based on what we use to ...

Newbie

Plan Premium   Country Brazil   Device Any   My Question or Issue Those suggestions are often trash (or, in some cases, offensive). Please, allow us to remove this by an...

506 Views

0 replies

0 likes

  • 506 Views
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Removing Onky Device in Windows App not possible

PlanPremiumCountrySwitzerlandDeviceHP Envy NotebookOperating SystemWindows 10 64bit My Question or IssueHello I have a problem to remove an Onky System from my Spotify Connect list inside my windows app. I've already tried to:change my passwordlogout...

Visitor

Plan Premium Country Switzerland Device HP Envy Notebook Operating System Windows 10 64bit   My Question or Issue Hello   I have a problem to remove an Onky System from my Spoti...

473 Views

0 replies

0 likes

  • 473 Views
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Solved!! Playing random song instead of next song on playlist

PlanPremiumCountryNetherlandDevice Operating SystemAndroid and Windows 10 My Question or IssueAs the title says.. it plays a random song as if you played a single track. It wont play the next track on the playlist. Happens on both desktop and my phon...

Casual Listener

Plan Premium Country Netherland Device   Operating System Android and Windows 10   My Question or Issue As the title says.. it plays a random song as if you played a single track....

DanifC

Composer

13648 Views

3 replies

1 likes

  • 13648 Views
  • 3 replies
  • 1 likes

Spotify closes itself

PlanPremiumCountryNorwayDevicePC (desktop)Operating SystemWindows 7 IssueWhen I open up Spotify on my computer (regardless if I run it as admin or not) it starts downloading songs from one of my playlists right before the program closes itself automa...

Regular

Plan Premium Country Norway Device PC (desktop) Operating System Windows 7   Issue When I open up Spotify on my computer (regardless if I run it as admin or not) it starts downloading ...

480 Views

0 replies

0 likes

  • 480 Views
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