Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39215 Views
75 replies
26 likes

39215 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67295 Views
265 replies
21 likes

67295 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144686 Views
0 replies
26 likes
Mac
Windows

144686 Views
0 replies
26 likes

Can't Add a New Source

SORTEDPremiumCountryUKDeviceHP Pavilion 2012/2013/2014?Operating SystemWindows 10 My Question or IssueI can't find how to add sources for music that I have downloaded on my computer.

_NGS
Newbie
SORTED Premium Country UK Device HP Pavilion 2012/2013/2014? Operating System Windows 10 My Question or Issue I can't find how to add sources for music that I have downloaded on my c...
2019-06-06 9:09:55 PM
2019-06-06 9:27:43 PM
OneByBoo
Roadie
941 Views
1 replies
0 likes

941 Views
1 replies
0 likes

Superuser Contribution Playlist filter broken

PlanPremiumCountryNorwayOperating System(Two Windows 7 64bit computers and One Windows 10 64bit computer) My Question or IssueFor quite a while now (about some weeks/a month/several updates) the playlist filter function has been broken. Before when y...

Bugequalfeature
Regular
Plan Premium Country Norway Operating System (Two Windows 7 64bit computers and One Windows 10 64bit computer) My Question or Issue For quite a while now (about some weeks/a month/seve...
2019-05-25 5:44:24 AM
2019-06-06 9:16:28 PM
Bugequalfeature
Regular
557 Views
2 replies
5 likes

557 Views
2 replies
5 likes

Songs are both added and not added to library

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemWindows 10MacOS Mojave (10.14) My Question or IssueI have songs that I have added into my library on the desktop previously, and then when searching the song or if it appears in suggested, it shows...

brof343
Casual Listener
Plan Premium Country USA Device iPhone 6s Operating System Windows 10 MacOS Mojave (10.14) My Question or Issue I have songs that I have added into my library on the desktop...
2019-06-05 5:57:26 PM
2019-06-06 9:11:49 PM
A_Musicophile
Community Legend
361 Views
3 replies
0 likes

361 Views
3 replies
0 likes

Local Files - Folders

Hello, I use spotify on windows 10. The problem is that when i try to add my local files spotify decides to make a new folderpath wich does not excist on my computer. My folderpath goes like this: F:\Musikk\2017 etc But when i try to add my r&b folde...

daerion
Newbie
Hello, I use spotify on windows 10. The problem is that when i try to add my local files spotify decides to make a new folderpath wich does not excist on my computer. My fo...
2019-06-06 8:43:26 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Pls stop deleting my 'recently played' list.

Pls stop.

Emdosis
Regular
Pls stop.
2019-05-30 7:21:50 PM
2019-06-06 5:34:01 PM
Sebasty
Community Legend
2569 Views
7 replies
0 likes

2569 Views
7 replies
0 likes

Solved!! Can't play song/ Unavailable

PlanFree/PremiumCountryPH DeviceComputer(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to play the song Kimi ni Todoke by Tomofumi Tanizawa, I searched and...

TsukiyomiYoru
Newbie
Plan Free/Premium CountryPH DeviceComputer (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating SystemWindows (iOS 10, Android Oreo, Windows 10,etc.) My Question ...
2019-06-06 8:43:42 AM
2019-06-06 4:11:33 PM
A_Musicophile
Community Legend
1158 Views
1 replies
0 likes
Anime Song
kimi ni todoke
tomofumi tanizawa

1158 Views
1 replies
0 likes

Search Bubble gone

The search bubble for Spotify on desktop is gone on the app and I have bold text. I have to scroll all the way up and press the search button to find a song which is just a waste of time where I have to go off my whole playlist. I have reinstalled Sp...

TheRockstar
Casual Listener
The search bubble for Spotify on desktop is gone on the app and I have bold text. I have to scroll all the way up and press the search button to find a song which is just a waste of time where ...
2019-03-31 5:20:58 AM
2019-06-06 3:29:53 PM
lopperma2
Casual Listener
916 Views
4 replies
0 likes

916 Views
4 replies
0 likes

Solved!! Windows 10 App CPU Usage

PlanPremiumCountryUSADeviceWIndows 10 DesktopOperating SystemWindows 10 My Question or IssueSpotify app eats the CPU on a speedy new desktop machine. How do I reduce this? Spotify works fine on my little Android phone. Why is the Windows version such...

rmfrench314
Casual Listener
Plan Premium Country USA Device WIndows 10 Desktop Operating System Windows 10 My Question or Issue Spotify app eats the CPU on a speedy new desktop machine. How do I red...
2019-06-05 7:33:39 PM
2019-06-06 1:46:44 PM
rmfrench314
Casual Listener
1076 Views
2 replies
0 likes

1076 Views
2 replies
0 likes

Spotify Limiting Itself on Volume

PlanFree/PremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueFor some unknown reason, Spotify is limiting itself on volume. I have every setting up high but for some reason it never reaches past 50%. How do I fix this?

Dannyboy95
Casual Listener
Plan Free/Premium Country Australia Operating System Windows 10 My Question or Issue For some unknown reason, Spotify is limiting itself on volume. I have every setting up high but for...
2019-06-06 10:04:46 AM
2019-06-06 11:56:23 AM
A_Musicophile
Community Legend
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Solved!!Superuser Contribution Frustration: You can't "save" an album without saving every single song on the favorite song list

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please Spotify remedy this. I wanted to post this in ideas ...

Franscois
Regular
You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please S...
2019-05-28 1:39:29 AM
2019-06-06 11:01:06 AM
Peter
Spotify Legend
768 Views
4 replies
1 likes
album
songs

768 Views
4 replies
1 likes

Solved!! Music stops playing

PlanFreeCountryNew ZealandDeviceDesktopOperating SystemWindows 7 My Question or IssueI am absolutely at my wits end here. I recently did an update for my spotify that forced the program to instantly close whenever it would try to boot it up. Eventual...

Yohara
Casual Listener
Plan Free Country New Zealand Device Desktop Operating System Windows 7 My Question or Issue I am absolutely at my wits end here. I recently did an update for my spotify that...
2019-04-22 5:47:41 AM
2019-06-06 10:43:21 AM
Yohara
Casual Listener
4194 Views
5 replies
1 likes

4194 Views
5 replies
1 likes

Solved!!Superuser Contribution Taskbar on wrong screen

PlanPremiumCountryCZDeviceThinkPad W550sOperating SystemWin 10 (latest) My Question or IssueSpotify shows the taskbar icon on the wrong screen on a multi-monitor setup. So I have 3 screens. One is notebook's, second and third are external (thru DP). ...

Demoklion
Newbie
Plan Premium Country CZ Device ThinkPad W550s Operating System Win 10 (latest) My Question or Issue Spotify shows the taskbar icon on the wrong screen on a multi-monitor setup. &nbs...
2019-05-10 1:50:53 PM
2019-06-06 8:53:46 AM
Peter
Spotify Legend
1494 Views
2 replies
4 likes

1494 Views
2 replies
4 likes

No dislike/don't play button on win10?

PlanFreeCountry DeviceDell Latitude E6410Operating SystemWindows 10 My Question or IssueThere appears to be absolutely no way to dislike or stop a song from playing in my daily mix on the windows 10 client. I've had a few songs I'd rather never hear ...

Gamershy
Newbie
Plan Free Country Device Dell Latitude E6410 Operating System Windows 10 My Question or Issue There appears to be absolutely no way to dislike or stop a song from playing in m...
2019-06-06 3:35:13 AM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Solved!! Playlist partially downloaded

PlanFreeCountryUSDeviceHP Pavilion (Desktop)Operating SystemWindows 8.1 My Question or IssueI'm trying to play the contents of a playlist but from what it seems even when I click the download button and the green button appears on the left (indicatin...

Zukotsu
Newbie
Plan Free Country US Device HP Pavilion (Desktop) Operating System Windows 8.1 My Question or Issue I'm trying to play the contents of a playlist but from what it seems even when I c...
2019-06-05 11:18:45 PM
2019-06-05 12:58:14 AM
Jollof
Composer
2524 Views
1 replies
0 likes

2524 Views
1 replies
0 likes

[ISSUE] Account ID Name Converted To Random Numbers [Post-Facebook Connect Reactivation]

PlanFreeCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 8.1 64-Bit, Spotify My Question or IssueAfter the reactivation of my Facebook connection to Spotify, my account username changed to random numbers (1112832207). If I log out, and lo...

BritishChap
Newbie
Plan Free Country United Kingdom Device Desktop PC Operating System Windows 8.1 64-Bit, Spotify My Question or Issue After the reactivation of my Facebook connection to Spotify, my a...
2019-06-05 11:53:48 PM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

Will not stay paused

PlanPremiumCountryUSADeviceLenovo X1 carbon (6th gen)Operating SystemWindows 10 My Question or IssueFor some strange reason, Spotify will not remain paused unless I am playing a video. I will pause directly from the desktop application and within 15 ...

castafford
Newbie
Plan Premium Country USA Device Lenovo X1 carbon (6th gen) Operating System Windows 10 My Question or Issue For some strange reason, Spotify will not remain paused unless I...
2019-03-27 12:32:55 AM
2019-06-05 9:56:04 PM
sesame22
Newbie
2679 Views
13 replies
7 likes

2679 Views
13 replies
7 likes

Self playing track

I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played. I have not selected it. The random track was played but this was weeks ago. Has anyone else experienc...

thedude
Gig Goer
I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played. I have not selected it. The random track ...
2019-06-05 8:54:21 PM
284 Views
0 replies
0 likes
self playing track

284 Views
0 replies
0 likes

My Spotify keeps connecting with other devices

CountryPolandDeviceHuawei P10 liteOperating System Windows 10 My Question or IssueFor about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also it connects with other devices, which are not even at my house. I can tell, b...

Himalaya1982
Newbie
Country Poland Device Huawei P10 lite Operating System Windows 10 My Question or Issue For about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also ...
2019-06-05 8:21:04 PM
651 Views
0 replies
1 likes

651 Views
0 replies
1 likes

Solved!!Superuser Contribution Can't play current song

PlanPremiumCountryGreeceDevicePC/LaptopOperating SystemWindows 10 My Question or IssueI was having issues with my old account so I canceled my subscription and made a new one. Everything seemed to be working correctly the first time I logged in, when...

Akalyptos
Regular
Plan Premium Country Greece Device PC/Laptop Operating System Windows 10 My Question or Issue I was having issues with my old account so I canceled my subscription and made a new one...
2019-05-27 4:19:07 PM
2019-06-05 12:58:15 PM
Peter
Spotify Legend
1328 Views
8 replies
0 likes

1328 Views
8 replies
0 likes

Superuser Contribution Simple Question - I think

On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 17 chose to follow anonymously? If so, how can I fol...

grixww-4s6_2v
Casual Listener
On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 1...
2019-05-26 4:22:07 PM
2019-06-05 11:08:26 AM
grixww-4s6_2v
Casual Listener
584 Views
4 replies
0 likes

584 Views
4 replies
0 likes

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