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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83368 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790506 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22546 Views

22 replies

7 likes

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  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3017 Views

0 replies

4 likes

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Solved!! Playing random song instead of next song on playlist

PlanPremiumCountryNetherlandDevice Operating SystemAndroid and Windows 10 My Question or IssueAs the title says.. it plays a random song as if you played a single track. It wont play the next track on the playlist. Happens on both desktop and my phon...

Casual Listener

Plan Premium Country Netherland Device   Operating System Android and Windows 10   My Question or Issue As the title says.. it plays a random song as if you played a single track....

DanifC

Composer

13664 Views

3 replies

1 likes

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Spotify closes itself

PlanPremiumCountryNorwayDevicePC (desktop)Operating SystemWindows 7 IssueWhen I open up Spotify on my computer (regardless if I run it as admin or not) it starts downloading songs from one of my playlists right before the program closes itself automa...

Regular

Plan Premium Country Norway Device PC (desktop) Operating System Windows 7   Issue When I open up Spotify on my computer (regardless if I run it as admin or not) it starts downloading ...

481 Views

0 replies

0 likes

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[Desktop] Spotify App Discord Integration not working

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueHey,I've seen this problem come up for many people but none of the solutions worked for me.Listening to a song on Spotify Web works perfectly fine with the discord i...

Visitor

Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Hey, I've seen this problem come up for many people but none of the solutions worked for...

1582 Views

0 replies

2 likes

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Local files not syncing to Mobile phone

PlanPremiumCountryUSDeviceiPhone XROperating SystemWindows 10 My Question or IssueIn my desktop Spotify version, I have some local MP3 files. I added them to an existing playlist. But they will not sync to my mobile phone? I tried re-downloading etc....

Visitor

Plan Premium Country US Device iPhone XR Operating System Windows 10   My Question or Issue In my desktop Spotify version, I have some local MP3 files. I added them to an existing play...

338 Views

0 replies

0 likes

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Solved!! Allow artist in phone app???

I noticed a few days ago that Blind Faith's albums are in the Spotify library but none of them will play on mobile. I just tried to play a song using the desktop app and received this message. What?? I don't see an option anywhere to 'allow' an artis...

Visitor

I noticed a few days ago that Blind Faith's albums are in the Spotify library but none of them will play on mobile. I just tried to play a song using the desktop app and received this message. What??...

zerinoid

Casual Listener

1611 Views

4 replies

0 likes

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  • 4 replies
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Removing artists

I'm trying to delete the artists listed in the "artists" tab located in the sidebar. I'm not following any of the artists there any more, and none of their songs are listed in any other playlist of mine. Is there a way to delete them? I was able to e...

Newbie

I'm trying to delete the artists listed in the "artists" tab located in the sidebar. I'm not following any of the artists there any more, and none of their songs are listed in any other playlist of m...

byronsnake

Visitor

781 Views

3 replies

0 likes

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Can't play any songs on spotify pc

PlanPremiumCountryArgentinaDevicePcOperating SystemWindows 10 My Question or IssueI used spotify on pc before get premium and I had the same problem,I can't play any song,I click on the play button but nothing starts playing,the song bar in the botto...

Casual Listener

  Plan Premium Country Argentina Device Pc Operating System Windows 10   My Question or Issue I used spotify on pc before get premium and I had the same problem,I can't play an...

Eth0n

Casual Listener

861 Views

5 replies

1 likes

  • 861 Views
  • 5 replies
  • 1 likes

Spotify opens automatically despite selection.

PlanPremiumCountryUkDeviceOperating SystemWindows 10My Question or Issue I have selected the option for Spotify to NOT open at Windows startup (located in Advanced settings, start-up and windows behaviour.)Yet despite this option being selected Spoti...

Visitor

  Plan Premium Country Uk Device Operating System Windows 10 My Question or Issue   I have selected the option for Spotify to NOT open at Windows startup (located in Advanced sett...

Sschaefer

Composer

387 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Unknown song loaded on startup

When I boot my computer and spotify starts up, it starts with an unknown song, not remembering what it was I was actually listening to last time. It's a seemingly random song that I've definitely never intentionally listened to on spotify, with the s...

Casual Listener

When I boot my computer and spotify starts up, it starts with an unknown song, not remembering what it was I was actually listening to last time.  It's a seemingly random song that I've definite...

g00gly0eyes

Casual Listener

772 Views

2 replies

0 likes

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How do I move recently played to the top of my home page?

Whenever I try to go to my recently played, it's all the way at the bottom at my home page. Instead im clusterd by "spotify generated playlist" which are annoying. Anyway to move recently played to the top so I don't have to keep searching for the sa...

Casual Listener

Whenever I try to go to my recently played, it's all the way at the bottom at my home page. Instead im clusterd by "spotify generated playlist" which are annoying. Anyway to move recently played to t...

5Flux1

Casual Listener

889 Views

2 replies

0 likes

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I blocked an artist on Daily Mix, but they still play.

PlanPremiumCountryUnited StatesDevicePC and Samsung Note 9Operating SystemWindows 10, latest Android OS My Question or IssueThere is an artist that keeps popping up in my Daily Mix and I liked them at first, but now they play far too often and I'm si...

Newbie

Plan Premium Country United States Device PC and Samsung Note 9 Operating System Windows 10, latest Android OS   My Question or Issue There is an artist that keeps popping up in my Dai...

604 Views

0 replies

1 likes

  • 604 Views
  • 0 replies
  • 1 likes

Blocking artist

PlanPremiumCountryDenmarkOperating SystemWindows 10 My Question or IssueWhy is it impossible to block artists? I have noticed some times when I'm playing radio, I get an option to block a song. If I'm lucky I even get to block artist, but in 90% of t...

Regular

Plan Premium Country Denmark Operating System Windows 10   My Question or Issue Why is it impossible to block artists? I have noticed some times when I'm playing radio, I get an option t...

tyler_u

Regular

804 Views

1 replies

1 likes

block artist
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  • 1 replies
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Faulty volume control

PlanPremiumCountryNetherlandsDeviceLaptop Clevo NH870HK1Operating SystemWindows 10 My Question or IssueThe volume slider for the windows version doesnt work according to expectationsExpectation:Slider is at max, have max volumeReality:Volume is lower...

Newbie

  Plan Premium Country Netherlands Device Laptop Clevo NH870HK1 Operating System Windows 10   My Question or Issue The volume slider for the windows version doesnt work according...

400 Views

0 replies

1 likes

  • 400 Views
  • 0 replies
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Album covers doesn't show up.

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHello.About a week ago i've discovered that, when i play the song the album cover (in the left corner just above the artist and title) doesn't show up. I've tried to searc...

Visitor

  Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Hello. About a week ago i've discovered that, when i play the song the album cover (in...

lotrfan1

Casual Listener

605 Views

2 replies

0 likes

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  • 2 replies
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The same song continues to play when switching devices (not related to "connect to a device")

PlanPremiumCountrySpainDeviceLaptop / Android phoneOperating SystemWindows 10 / Android Nougat / Spotify latest versions. My Question or IssueHello,Since yesterday, my "setup" is not working. Let me explain. I listen to different playlists every day....

Casual Listener

Plan Premium Country Spain Device Laptop / Android phone Operating System Windows 10 / Android Nougat / Spotify latest versions.   My Question or Issue Hello, Since yesterday, my "set...

nwadham

Casual Listener

1215 Views

4 replies

1 likes

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  • 4 replies
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Spotify won't start

Hello! I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. Please help!Sachin Khanna

Visitor

Hello!   I can't start my spotify, when I run the program it just says "app won't start" . I tried to reinstall the program but for some reason I need to start the app before I delete it. &nb...

OneByBoo

Roadie

679 Views

1 replies

0 likes

PC
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Specific Song not showing in local files

I'm on premium and I have been since I created this account. I had this issue previously on my Windows 7 PC, and it seems to still be an issue on my Windows 10 PC. No matter what I do, I cannot get a certain mp3 file to show up in Local Files. It's t...

Newbie

I'm on premium and I have been since I created this account. I had this issue previously on my Windows 7 PC, and it seems to still be an issue on my Windows 10 PC.    No matter what I do,...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Browsing followed artist showing non-liked songs

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy 9, Microsoft Surface Book 2Operating SystemAndriod Pie, Windows 10 My Question or IssueWhen browsing artists that you follow that you also have liked songs from, some artists show a list of songs, inc...

Regular

Plan Premium Country New Zealand Device Samsung Galaxy 9,  Microsoft Surface Book 2 Operating System Andriod Pie, Windows 10   My Question or Issue When browsing artists that you ...

354 Views

0 replies

0 likes

  • 354 Views
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Playback does not start

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 1809 My Question or Issue We have two spotify users in our household (separate accounts). A few days we notified the desktop app does not play any songs anymore. I've tried a few things:use the...

Casual Listener

Plan Free Country Germany Device PC Operating System Windows 10 1809   My Question or Issue   We have two spotify users in our household (separate accounts). A few days we notifi...

Neelix2020

Casual Listener

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
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Made For You Content Not Updating

PlanFreeCountryAustraliaDeviceHuaweiOperating SystemAndroid My Question or IssueI have came back after a few years of using other services and I've found that my discover weekly is not updating and is still stuck on the playlist from 2 years ago. I a...

Newbie

Plan Free Country Australia Device Huawei Operating System Android   My Question or Issue I have came back after a few years of using other services and I've found that my discover wee...

Emilia_8

Community Legend

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes