Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23401 Views
66 replies
23 likes

23401 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Edwardont
Casual Listener
58258 Views
251 replies
21 likes

58258 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3672 Views
1 replies
6 likes

3672 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143396 Views
0 replies
26 likes
Mac
Windows

143396 Views
0 replies
26 likes

"Hip Priest" by The Fall just got removed sight unseen from the Spotify Library

It still shows up on the album, but it's been replaced with a live track. wth? Has this happened to anyone else for another song?

delacroixsuzuki
Newbie
It still shows up on the album, but it's been replaced with a live track. wth? Has this happened to anyone else for another song?
2019-05-12 6:36:39 AM
2019-05-12 6:40:13 AM
OneByBoo
Roadie
702 Views
1 replies
0 likes

702 Views
1 replies
0 likes

Sharing playlist to Facebook shows old image and title

PlanPremiumCountryUSOperating SystemWindows 10, My Question or IssueMy issue is exactly one that has been posted before and it sounds like someone at Spotify had to "refresh" the playlist on their end to get it to work. Here is the closed issue that ...

mbernsen11
Casual Listener
Plan Premium Country US Operating System Windows 10, My Question or Issue My issue is exactly one that has been posted before and it sounds like someone at Spotify had to "refresh" the...
2019-05-08 4:25:08 PM
2019-05-11 6:57:53 PM
lubos
Roadie
1519 Views
3 replies
0 likes

1519 Views
3 replies
0 likes

I can't play my saved podcasts on the Desktop App.

For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on my Xbox; on any device that isn't this computer. I...

yoshiisthere
Newbie
For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on...
2019-05-10 4:47:30 PM
2019-05-11 5:23:24 PM
OneByBoo
Roadie
1072 Views
1 replies
0 likes
Desktop
not working
podcast

1072 Views
1 replies
0 likes

Windows 10 Pop-player

When I pause or skip any music in my spotify while i am in browser or in any app. Spotify pop-player doesn't apper.

Marbodia
Newbie
When I pause or skip any music in my spotify while i am in browser or in any app. Spotify pop-player doesn't apper.
2019-05-10 9:58:36 PM
2019-05-11 4:01:45 PM
Brunelicia
Community Legend
917 Views
1 replies
0 likes

917 Views
1 replies
0 likes

Superuser Contribution My activity doesn't appear on other people's friend feeds and I'm not using a private session.

It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).

stargazed
Newbie
It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).
2019-05-10 6:11:50 AM
2019-05-11 1:21:41 PM
Katerina
Spotify Legend
1332 Views
2 replies
0 likes

1332 Views
2 replies
0 likes

Can't play certain songs

PlanPremiumCountrySwedenDeviceCPU: i7 9700kGPU: 980tiRAM: 32GBEhternet ConnectionOperating SystemWindows 10 Pro My Question or IssueI can't play certain songs that is outside playlists. It's not always the same songs. And only the top 10 songs will p...

mr-headbanger
Regular
Plan Premium Country Sweden Device CPU: i7 9700k GPU: 980ti RAM: 32GB Ehternet Connection Operating System Windows 10 Pro My Question or Issue I can't play certain songs that is o...
2019-05-07 9:53:12 PM
2019-05-10 9:10:13 PM
Jᴀᴄᴋ
Roadie
2198 Views
7 replies
0 likes

2198 Views
7 replies
0 likes

Saved Songs Not Syncing to Desktop

When saving songs on a different device (mobile or desktop) it does not get saved on my main desktop. I have re-installed spotify on all devices and it still occurs. I am using Windows 10 (17134) and Spotify 1.1.5.153 on my desktop, and Android 9 wit...

regam
Newbie
When saving songs on a different device (mobile or desktop) it does not get saved on my main desktop. I have re-installed spotify on all devices and it still occurs. I am using Windows 10 (17134) and...
2019-05-10 8:17:05 PM
408 Views
0 replies
2 likes

408 Views
0 replies
2 likes

Spotify starts playing with 15 mins delay

At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine. PlanPremiumCountryFinland DeviceLenovo Thinkpad P70Operating SystemWindows 10 My Question or Issue

Antti9
Newbie
At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine. Plan Premium Country Finland ...
2019-05-10 9:30:56 AM
539 Views
0 replies
0 likes

539 Views
0 replies
0 likes

Search unresponsive when scrolling through song results

When I search on desktop (UK premium user) on a word eg time or angel, the songs results page hangs/is unresponsive on scrolling down through the results. This happens after paging down 7 or 8 times - I know there are more results as I’ve checked on ...

JoylessBiscuit
Casual Listener
When I search on desktop (UK premium user) on a word eg time or angel, the songs results page hangs/is unresponsive on scrolling down through the results. This happens after paging down 7 or 8 times ...
2019-04-05 12:01:08 AM
2019-05-09 11:57:49 PM
JoylessBiscuit
Casual Listener
739 Views
4 replies
0 likes
search function
search is broken
search unresponsive

739 Views
4 replies
0 likes

Premium stream only 192 kbps

PlanFree/PremiumCountryUSDeviceDesktop PC Windows 10 My Question or IssueI have a Premium subscription but it is streaming at only 192 kbps. (I've deleted the remainder of the original message). UPDATE: I figured out what was going on at my end. Spot...

user-removed
Visitor
Plan Free/Premium Country US Device Desktop PC Windows 10 My Question or Issue I have a Premium subscription but it is streaming at only 192 kbps. (I've deleted the rema...
2019-05-09 11:23:04 PM
668 Views
0 replies
0 likes

668 Views
0 replies
0 likes

Unable to play music reliably

PlanPremiumCountryUSDeviceDesktopOperating System Windows 10 My Question or Issue I have gotten Spotify premium recently and installed Spotify on my PC but i've had nothing but problems with it. I cannot play single songs (can play playlists and whol...

JSuch12
Newbie
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue I have gotten Spotify premium recently and installed Spotify on my PC but i've h...
2019-05-09 10:59:37 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Spotify PC ran into a problem?

Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself

randyr5
Gig Goer
Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself
2019-05-09 10:52:51 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

cannot pause music with headphones plugged in

Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for 15-30 seconds via the in-app controls or using my earbud contro...

bkudzia
Casual Listener
Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for ...
2019-05-09 6:55:23 PM
2019-05-09 7:23:17 PM
bkudzia
Casual Listener
921 Views
2 replies
0 likes

921 Views
2 replies
0 likes

Je n'arrive plus a lires les musique sur spotify

Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionné".Je suis sur window 10, j'ai essayer de d'essinst...

thibaut-dpt
Newbie
Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionn...
2019-05-09 7:23:13 PM
838 Views
0 replies
1 likes

838 Views
0 replies
1 likes

Spotify won't play on my desktop. I press play and it pauses right away.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Rustt
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-09 6:49:06 PM
437 Views
0 replies
0 likes

437 Views
0 replies
0 likes

Solved!! [Desktop] Add option to extract logs to error reports.

Plan/PremiumCountrySwedenDeviceDesktopOperating System- My Question or IssueI was thinking it might be a good idea to have an option (that has to be activated or for "superusers") to extract a logfile.This is to be used when you submit a error report...

sundinc
Music Fan
Plan /Premium Country Sweden Device Desktop Operating System - My Question or Issue I was thinking it might be a good idea to have an option (that has to be activated or for ...
2019-05-09 1:27:57 PM
2019-05-09 6:34:27 PM
A_Musicophile
Community Legend
3315 Views
1 replies
2 likes
idea

3315 Views
1 replies
2 likes

Music not playing ("Can't play the current song." error message)

About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into ALL of my songs getting the same error message. An...

dudethatsrad
Newbie
About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into...
2019-05-09 4:49:08 AM
2019-05-09 6:06:27 PM
A_Musicophile
Community Legend
636 Views
1 replies
0 likes

636 Views
1 replies
0 likes

Web Player (Chrome) Skipping Songs on Work Computer Only

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueSo we recently got new laptops at work now my spotify continues to skip songs after a few seconds. Things to note:1. I have searched up and down for a solution on these b...

datdamnduck
Newbie
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue So we recently got new laptops at work now my spotify continues to skip songs after a few seco...
2019-05-09 3:58:28 PM
2019-05-09 4:17:05 PM
MsLoriGD
Casual Listener
564 Views
1 replies
3 likes

564 Views
1 replies
3 likes

Tracks skipping after a few seconds

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on... very annoying My Question or Issue

tobsen16
Casual Listener
Plan Premium Country Germany Device Notebook Operating System Windows 10 Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on.....
2019-05-08 11:45:15 AM
2019-05-09 4:15:18 PM
MsLoriGD
Casual Listener
1257 Views
6 replies
2 likes

1257 Views
6 replies
2 likes

Superuser Contribution Waiting for Connection

PlanPremiumCountryUSADeviceWindows 8 LaptopOperating SystemWindows 8My Question or IssueMy laptop won't download my playlist. It stays stuck on waiting for connections. When I download the very first spotify version, it downloads my playlist. Wheneve...

SleepyBrainiac
Casual Listener
Plan Premium Country USA Device Windows 8 Laptop Operating System Windows 8 My Question or Issue My laptop won't download my playlist. It stays stuck on waiting for connections. When I downl...
2019-04-29 11:01:50 PM
2019-05-09 2:45:58 PM
SleepyBrainiac
Casual Listener
1502 Views
3 replies
0 likes

1502 Views
3 replies
0 likes

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