Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84201 Views

40 replies

68 likes

  • 84201 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798558 Views

505 replies

64 likes

  • 798558 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24577 Views

26 replies

7 likes

  • 24577 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3104 Views

0 replies

4 likes

  • 3104 Views
  • 0 replies
  • 4 likes

Delete

Please delete - I've resolved my issue.

Casual Listener

Please delete - I've resolved my issue.

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Spotify app crashes after pressing "play"

Hi! I saw a thread discussing the issue I am having, but it is locked. However, the issue still persists for me. PlanFreeCountryWest-Europe (rather not specify)Operating SystemWindows 10 My Question or IssueEvery time I open the Spotify desktop app, ...

Visitor

Hi! I saw a thread discussing the issue I am having, but it is locked. However, the issue still persists for me.   Plan Free Country West-Europe (rather not specify) Operating System Wind...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it!

Does anyone know why I get the below error on my Spotify Windows app?OS: Windows 10 pro version - 1093.

Casual Listener

Does anyone know why I get the below error on my Spotify Windows app? OS: Windows 10 pro version - 1093.

Rene01

Community Legend

679 Views

1 replies

0 likes

Social & Random
  • 679 Views
  • 1 replies
  • 0 likes

[All Platforms][Podcasts] Mark all as played

I'd like to send a feature request: Enable "mark all as played" for podcasts, which has been mentioned in the comments of the following post. https://community.spotify.com/t5/Implemented-Ideas/Podcast-Mark-Podcasts-as-Played/idi-p/1757080 https://com...

Casual Listener

I'd like to send a feature request:   Enable "mark all as played" for podcasts, which has been mentioned in the comments of the following post.   https://community.spotify.com/t5/Implem...

musicit

Casual Listener

1551 Views

1 replies

21 likes

  • 1551 Views
  • 1 replies
  • 21 likes

[German/Deutsch] Problem mit lokalen Dateien

Moin, ich habe mir gestern ein paar lokale Dateien hinzugefügt und wie die Anleitung auch in eine Playlist gefügt und heruntergeladen. Das selbe habe ich auf meinem iPhone gemacht, aber erst wurde überhaupt nicht runtergeladen und dann auf einmal nur...

Visitor

Moin,   ich habe mir gestern ein paar lokale Dateien hinzugefügt und wie die Anleitung auch in eine Playlist gefügt und heruntergeladen. Das selbe habe ich auf meinem iPhone gemacht, aber erst...

733 Views

0 replies

0 likes

deutsch
deutschland
download issues
eigene musik
german
lokale Datei
playlist download
smartphone
  • 733 Views
  • 0 replies
  • 0 likes

USB Party Mix sound device skipping tracks...

I have Spotify Free... Every sound from Windows 10 to youtube and every other app works... But from spotify it just skips tracks... I set Numark party mix to be default audio device... didn't work... Spotify only works on computers high definition au...

Newbie

  I have Spotify Free... Every sound from Windows 10 to youtube and every other app works... But from spotify it just skips tracks... I set Numark party mix to be default audio device... didn't...

Sirrios805

Visitor

936 Views

1 replies

0 likes

  • 936 Views
  • 1 replies
  • 0 likes

Songs keep pausing at random intervals

PlanFamily Plan PremiumCountryUnited StatesDeviceLG G7 Thinq, ASUS Laptop, Windows 10 DesktopOperating SystemAndroid Oreo, Windows 10, Windows 10 My Question or IssueSpotify keeps pausing at random intervals on any device I use. I found a temporary s...

Newbie

Plan Family Plan Premium Country United States Device LG G7 Thinq, ASUS Laptop, Windows 10 Desktop Operating System Android Oreo, Windows 10, Windows 10   My Question or Issue Spotify ...

450 Views

0 replies

1 likes

  • 450 Views
  • 0 replies
  • 1 likes

Spotify play the song only 6 second

PlanPremiumCountryGermanyOperating SystemWindows 10 Hey i have a littel problem.When I try to play a song, he plays this song only 6 seconds or even sometimes ganicht and says only: "This song is currently not available" I've already tried to reinsta...

Visitor

  Plan Premium Country Germany Operating System Windows 10   Hey i have a littel problem. When I try to play a song, he plays this song only 6 seconds or even sometimes ganicht and...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Solved!! 'Liked Songs' doesn't sync with phone app.

PlanPremiumCountryIsraelDeviceSamsung Galaxy Note8, Windows 10 PCOperating SystemAndroid Pie, Windows 10 My Question or IssueOk so this has been a bug since the app itself has been released in the Windows 10 Store, basically when I like a song on spo...

Music Fan

Plan Premium Country Israel Device Samsung Galaxy Note8, Windows 10 PC Operating System Android Pie, Windows 10   My Question or Issue Ok so this has been a bug since the app itse...

qwent1

Casual Listener

7400 Views

7 replies

7 likes

  • 7400 Views
  • 7 replies
  • 7 likes

Failed to export some materials

PlanPremiumCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue Windows 10 spotify appHello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) an...

Regular

Plan Premium Country Poland   Device PC Operating System Windows 10   My Question or Issue  Windows 10 spotify app Hello, recently everytime i open spotify im getting notif...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

music cuts out partually though track plays artist that im not liking/following

Planfamily (other ppl on the plan rarely use it)CountryaustraliaDevicePC (desktop) and on samsung galaxy S9+Operating System(windows 10 64bit spotify app from windows store) and android phone My Question or Issueit only just started happening (about ...

Casual Listener

Plan family (other ppl on the plan rarely use it) Country australia Device PC (desktop) and on samsung galaxy S9+ Operating System (windows 10 64bit spotify app from windows store) and android...

kylin

Regular

1051 Views

1 replies

1 likes

Android
PC
Samsung galaxy S9+
Windows
  • 1051 Views
  • 1 replies
  • 1 likes

Tried literally everything - "Spotify can't play this right now."

PlanFreeCountryUSADevicePC - not using Windows Store versionOperating SystemWindows 10 version 1809 My Question or IssueSpotify can't play this right now. If you have the file on your computer you can import it. That's all I see whenever I try to pla...

Newbie

Plan Free Country USA Device PC - not using Windows Store version Operating System Windows 10 version 1809   My Question or Issue Spotify can't play this right now. If you have the fil...

628 Views

0 replies

0 likes

  • 628 Views
  • 0 replies
  • 0 likes

Spotify jumps back to another playlist

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I pause the currently playing song, the Spotify app jumps back to a playlist that I had listened to some hours ago. And when I click on "play" again, the son...

Gig Goer

Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue When I pause the currently playing song, the Spotify app jumps back to a playlist that...

A_Musicophile

Community Legend

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Automatic Syncing Between Devices, Even When Devices Are Off

PlanPremiumCountryUSDevicePC / iPhone XOperating SystemWindows 10 / iOS 12.3.1 My Question or IssueFor the past few days now I have been having a very annoying issue with Spotify, but it's sort of difficult to explain. Basically, I only use Spotify o...

Visitor

Plan Premium Country US Device PC / iPhone X Operating System Windows 10 / iOS 12.3.1   My Question or Issue For the past few days now I have been having a very annoying issue with Spo...

813 Views

0 replies

3 likes

  • 813 Views
  • 0 replies
  • 3 likes

no option for set the quality of download songs

PlanPremiumCountry Device(PC)Operating System(Windows 10) My Question or Issue I have spotify on my pc and my android phone and when i check the space of songs in my phone it says 4.13 GB but same songs in my pc is 2.9GB. when i check download qualit...

Newbie

Plan Premium Country   Device (PC) Operating System (Windows 10)   My Question or Issue   I have spotify on my pc and my android phone and when i check the space of songs in...

dinomight

Spotify Star

4611 Views

1 replies

1 likes

  • 4611 Views
  • 1 replies
  • 1 likes

Open.spotify links do not open in desktop APP.

Every time I get sent an open spotify link it open the web browser and not the desktop app. the option to allow links to open the app is not there anymore. now I have to have the web browser open, set that to play on my desktop app, so it will play v...

Visitor

Every time I get sent an open spotify link it open the web browser and not the desktop app.   the option to allow links to open the app is not there anymore.   now I have to have the we...

1066 Views

0 replies

9 likes

  • 1066 Views
  • 0 replies
  • 9 likes

Create Playlist with Free-Account?

Hi,can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo?Thx and kind regards,BJ

Casual Listener

Hi, can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo? Thx and kind regards,BJ  

Sebasty

Community Legend

6866 Views

1 replies

0 likes

  • 6866 Views
  • 1 replies
  • 0 likes

[Windows] Fullscreen issue

PlanPremium CountryGermany DeviceCustom Build PC Operating SystemWindows 10 Pro Spotify Purchase via Microsoft Store My Question or IssueIn the reduced representation everything is normal.But when changing to enlarged view, the covers are displayed i...

Visitor

Plan Premium   Country Germany   Device Custom Build PC   Operating System Windows 10 Pro   Spotify Purchase via Microsoft Store     My Question or Issue ...

637 Views

0 replies

0 likes

  • 637 Views
  • 0 replies
  • 0 likes

Solved!! All Songs Unavailable

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.12.449.g4109e645 My Question or IssueNo songs are available, not even podcasts. No songs are on my playlists for no reason. I didn't delete the songs. Even daily mixes and ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.12.449.g4109e645   My Question or Issue No songs are available, not even podcasts. No songs are...

ibrokeit

Regular

2116 Views

7 replies

0 likes

  • 2116 Views
  • 7 replies
  • 0 likes

Solved!! CPU 100%

PlanPremiumCountry FranceDevicePC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVMEOperating SystemWindows 10 x64 My Question or Issue Spotify utilise 100% du CPU. Lorsqu'il n'est pas lancé, je n'ai pas de problème. Pouvez-vous m'aider ? Spotify use 100% CP...

Casual Listener

Plan Premium Country  France Device PC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVME Operating System Windows 10 x64   My Question or Issue  Spotify utilise 100% du CPU. Lorsqu'...

ecamposm

Visitor

1191 Views

2 replies

0 likes

  • 1191 Views
  • 2 replies
  • 0 likes