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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!! Windows desktop overlay when using media keys

PlanFreeCountry FinlandDevicePCOperating SystemWindows 10 My Question or Issue The desktop overlay when using media keys is still showing up even after i disabled it from the settings. I noticed that after restart it starts showing up again.

  • Newbie
  • Plan Free Country  Finland Device PC Operating System Windows 10   My Question or Issue  The desktop overlay when using media keys is still showing up even after i disabled i...
  • Deepbluen
  • Newbie
  • 746 Views
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  • 746 Views
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When did GAPLESS come in?

Premium CountryUKOperating System(Windows etc.) My Question or Issue I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't? So when did Gapless come in?

  • Roadie
  • Premium   Country UK Operating System (Windows etc.)   My Question or Issue   I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't...
  • DennyEMufc
  • Roadie
  • 207 Views
  • 4 replies
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  • 207 Views
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Cant play music after ads

PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10My Question or IssueWhen im listening to music on spotify and then ads play, after the ads i cant play music again. When i click on a song to play it says the selected song will be p...

  • Casual Listener
  •   Plan Free Country  United States Device Desktop Operating System Windows 10 My Question or Issue When im listening to music on spotify and then ads play, after the ads i cant pl...
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No recent activities

PlanPremiumCountry FranceDevicePC+Iphone5sOperating SystemiOS 10, Windows My Question or Issue My profile keeps showing "no recent activities"; (toggling the option to publish my activity does not change anything either). It legitly disappeared

  • Newbie
  •   Plan Premium Country  France Device PC+Iphone5s Operating System iOS 10, Windows    My Question or Issue  My profile keeps showing "no recent activities"; (toggl...
  • user-removed
  • Not applicable
  • 143 Views
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  • 143 Views
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Spotify... Microsoft version

So see heres tthe thing i dont want Spotify microsoft version, but when i download it from the website it says "migrating data" and moves all the files to the microsoft version. Please help. Ty alot.

  • Casual Listener
  •     So see heres tthe thing i  dont  want Spotify microsoft version, but when i download it from the website it says "migrating data" and moves all the files to the microsoft v...
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When I listen to a song on pc, I actually listen to another song.

PlanFreeCountry ItalyDeviceSamsung Galaxy J7 2017 & ASUS ROG STRIX GL753VEOperating SystemAndroid 8.1.0 & Windows 10My Question or Issue Hi Community!My problem is about listening to my music. When I listen to Afterparty (https://open.spotify.com/tra...

  • Newbie
  • Plan Free Country  Italy Device Samsung Galaxy J7 2017 & ASUS ROG STRIX GL753VE Operating System Android 8.1.0 & Windows 10 My Question or Issue  Hi Community! My problem ...
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  • 92 Views
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error code 13 for Windows 7, again

I've been running Free Spotify on my 64-bit Windows 7 Dell (in the UK) without a problem for some time. (Occasionally when I've run it, it first tells me that it's installing Spotify: I presume it was downloading updates.) Earlier this week, that pro...

  • Newbie
  • I've been running Free Spotify on my 64-bit Windows 7 Dell (in the UK) without a problem for some time.  (Occasionally when I've run it, it first tells me that it's installing Spotify: I pr...
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iPhone Spotify Pauses When I Open Spotify on Windows PC

PlanPremiumCountry United StatesDeviceiPhone XOperating SystemiOS 12 My Question or Issue Everytime I open spotify on my computer while listening to music on my iphone, the iphone pauses the music. When I attempt to press play on my phone, it begins ...

  • Newbie
  • Plan Premium Country  United States Device iPhone X Operating System iOS 12   My Question or Issue  Everytime I open spotify on my computer while listening to music on my iph...
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  • 179 Views
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Duda playlists órden alfabético.

PlanPremiumCountry DevicePCOperating SystemWindows7 My Question or Issue Al guardar albums en carpetas de playlists, algunos aparecen con autor primero y otros con título primero, lo cuál es un problema para ordenarlos por orden alfabético. Es esto m...

  • Regular
  • Plan Premium Country   Device PC Operating System Windows7   My Question or Issue  Al guardar albums en carpetas de playlists, algunos aparecen con autor primero y otros con ...
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  • 135 Views
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Please unlink my Facebook Account

Hi, I am a Premium member living in the US. When I first created this Spotify account, I used my Facebook account to create it. I have since deactivated my Facebook, and wish to keep it that way. However, I can only seem to login to my Spotify by rea...

  • Newbie
  •   Hi, I am a Premium member living in the US.    When I first created this Spotify account, I used my Facebook account to create it. I have since deactivated my Facebook, and wish t...
  • OneByBoo
  • Community Legend
  • 179 Views
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  • 179 Views
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Spotify wrapped sorting

My Question or Issue On the phone, when sorting a playlist we have multiple options to sort e.g. By song name, artist, length of song, custom, etc.On the desktop you can only sort by the cateogies of the columns, meaning there is no option to sort by...

  • Casual Listener
  •   My Question or Issue  On the phone, when sorting a playlist we have multiple options to sort e.g. By song name, artist, length of song, custom, etc. On the desktop you can only sor...
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[Troubleshooting] Spotify keeps muting itself during skype screen and sound share

PlanPremiumCountry USADeviceLenovo Ideapad 320Operating SystemWindows 10 Home My Question or Issue I am playing spotify but after I pause a song, it may decide to mute itself, but when I try to unmute it in volume mixer, it doesn't unmute, I restart ...

  • Gig Goer
  • Plan Premium Country  USA Device Lenovo Ideapad 320 Operating System Windows 10 Home   My Question or Issue  I am playing spotify but after I pause a song, it may decide to m...
  • 3380 Views
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  • 10
    Home
    mute
    muting
    Skype
    Troubleshooting
    Windows
    Windows 10
    windows 10 home
  • 3380 Views
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Unable to replay Podcast Episode(s)

My Question or IssueThis only happens in my podcasts, but my episodes will get stuck near the end, retaining their 'unfinished' symbol on the left. When I try to play the episode, it just skips to the next one (or the one after that if the next one i...

  • Newbie
  • My Question or Issue This only happens in my podcasts, but my episodes will get stuck near the end, retaining their 'unfinished' symbol on the left. When I try to play the episode, it just skips to ...
  • Stinky_Jim
  • Music Fan
  • 1131 Views
  • 1 replies
  • 2 likes
  • podcast
  • 1131 Views
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Wrapped 2018 Wrong Language

PlanPremiumCountryJapanDeviceiPhone 8 Plus, PCOperating SystemiOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to english, when I see my Wrapped 2018 information, the artists names are in japanese.It'...

  • Casual Listener
  • Plan Premium Country Japan Device iPhone 8 Plus, PC Operating System iOS 12.1.1, Windows 10   My Question or Issue  On both devices, even though my OS and website are set to engli...
  • RisingDrkness
  • Casual Listener
  • 2008 Views
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  • 2018
    2018 wrapped
    language
    wrapped
  • 2008 Views
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Application crash when i used two audio output in same time

PlanPremiunCountry BrazilDeviceWindows 10Operating SystemWindows 10 My Question or Issue before the last update I was using spotify with 2 audio interface, one normal and one bluetooth (my pc has 4 audio interfaces). The spotify always played in blue...

  • Newbie
  • Plan Premiun Country  Brazil Device Windows 10 Operating System Windows 10   My Question or Issue  before the last update I was using spotify with 2 audio interface, one norm...
  • 246 Views
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  • 246 Views
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Spotify stops working when I lock my windows 10 machine and log-back in

PlanPremium FamilyCountry United StatesDeviceDell Latitude Operating SystemWindows 10 My Question or IssueMy job requires us to lock our computer when not at our desk. Everytime I lock my computer, whenever I return and log-back in I get the "can't p...

  • Casual Listener
  • Plan Premium Family Country  United States Device Dell Latitude  Operating System Windows 10   My Question or Issue My job requires us to lock our computer when not at our de...
  • 325 Views
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  • lock
    Win10
    windows10
  • 325 Views
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Sound quality between wrapped and application

PlanPremiumCountry CanadaDevice(PC)Operating System(Windows 10) My Question or Issue So as I went to check my spotify wrapped 2018, I noticed that the sound quality when I play songs on that is much higher/(louder?) than the quality I have on my desk...

  • Newbie
  • Plan Premium Country  Canada Device (PC) Operating System (Windows 10)   My Question or Issue  So as I went to check my spotify wrapped 2018, I noticed that the sound quality...
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  • 235 Views
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Song starts in the middle

PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 IssueWhen Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but often enough.Ive notised its happend to atleast two songs most often:Five Finger...

  • Newbie
  • Plan Premium Country Sweden  Device PC Operating System Windows 10   Issue When Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but...
  • Ragedoge
  • Composer
  • 1657 Views
  • 2 replies
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  • 1657 Views
  • 2 replies
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"Show Desktop overlay when using media keys"does not work

PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is broken. I have it set to OFF which does nothing when Spotify opens. You have to go in, turn...

  • Casual Listener
  • Plan Premium Country  Brazil Device PC Operating System Windows 10 PRO Redstone 5   My Question or Issue   Hey the "Show Desktop overlay when using media keys" option is bro...
  • viertypen
  • Newbie
  • 607 Views
  • 3 replies
  • 7 likes
  • 607 Views
  • 3 replies
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Spotify removed songs from my itunes Library

PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I was searching in Spotify to add songs to a playlist. After adding dozens of songs I realized that some of the songs were coming from my itunes library. This was unexpected a...

  • Newbie
  • Plan Free Country USA   Device PC Operating System Windows 10   My Question or Issue  I was searching in Spotify to add songs to a playlist.  After adding dozens of son...
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