Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
73683 Views
79 replies
27 likes

73683 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Nekse
Casual Listener
88685 Views
284 replies
22 likes

88685 Views
284 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6374 Views
1 replies
6 likes

6374 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146842 Views
0 replies
26 likes
Mac
Windows

146842 Views
0 replies
26 likes

error code 17

PlanFreeCountryAmericaDevicenot sureOperating SystemWindows 10 My Question or Issuei know it's been addressed before, but when i try installing spotify it comes up with error code 17. i've tried some of the previous solutions, but since they were 4-5...

cvapplejuice
Regular
Plan Free Country America Device not sure Operating System Windows 10 My Question or Issue i know it's been addressed before, but when i try installing spotify it comes up with error...
2019-07-01 3:20:16 AM
2019-07-06 9:25:42 AM
Billy-J
Spotify Star
641 Views
3 replies
0 likes

641 Views
3 replies
0 likes

Recently Played Artists Really Slow

PlanPremiumCountryUKDeviceComputerOperating System Windows 10 My Question or IssueFor some reason I think the latest update made the recently played artists section on my profile really slow. For example, if I listen to an artist they won't show up i...

Woodyturner02
Casual Listener
Plan Premium Country UK Device Computer Operating System Windows 10 My Question or Issue For some reason I think the latest update made the recently played artists sect...
2019-07-05 1:48:34 AM
2019-07-06 2:02:23 AM
Woodyturner02
Casual Listener
956 Views
3 replies
3 likes

956 Views
3 replies
3 likes

Plus button changed to Heart

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday the + button on my desktop changed to a heart. It's more than just being upset about changes because changes are scary or whatever. Sure I understand they need to make c...

dubtodaill
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Today the + button on my desktop changed to a heart. It's more than just being upset ...
2019-07-03 8:50:40 PM
2019-07-05 12:55:39 AM
taminabox
Newbie
510 Views
1 replies
3 likes

510 Views
1 replies
3 likes

Superuser Contribution Favourite Artists Have Disappeared - Windows 10 Desktop Computer

I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite tracks in Artists (and my Playlists). When I check...

J2hnn34
Regular
I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite...
2019-06-20 9:04:44 PM
2019-07-05 11:07:35 PM
J2hnn34
Regular
1191 Views
6 replies
1 likes

1191 Views
6 replies
1 likes

Left Scroll Bar Bug

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 times, restarted my computer each time, and the issue keeps coming up.

ibrokeit
Regular
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue The left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 ti...
2019-06-14 6:44:35 PM
2019-07-05 10:36:36 PM
ibrokeit
Regular
760 Views
5 replies
0 likes

760 Views
5 replies
0 likes

"Songs" in My Library Disappeared

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueI am aware that if you're using Spotify for free, you don't have the "Songs" list under the "Your Library" section. On Spotify Premium, you have the "Songs" ...

abyooooow
Newbie
Plan Premium Country Philippines Device Desktop Operating System Windows 10 Pro My Question or Issue I am aware that if you're using Spotify for free, you don't have the "Songs" list...
2019-07-05 4:32:27 AM
2019-07-05 5:38:26 PM
Arikabeth
Roadie
1214 Views
2 replies
1 likes

1214 Views
2 replies
1 likes

Unable to arrange songs in a playlist created by me

PlanPremium Operating SystemWindows 10 laptop IssueI am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists created by me using the exact same account.I've restarted the laptop Spotify app, an...

Scpva7
Casual Listener
Plan Premium Operating System Windows 10 laptop Issue I am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists c...
2019-07-05 12:48:40 PM
2019-07-05 2:15:06 PM
Scpva7
Casual Listener
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Can't save albums to my libary

For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album

KayKay99
Casual Listener
For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album
2019-07-04 1:27:28 PM
2019-07-04 11:32:37 PM
TakeOneDoor
Regular
745 Views
5 replies
1 likes

745 Views
5 replies
1 likes

Superuser Contribution Discover Weekly not updating

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not in private mode either. Any suggestions?

bandit43
Newbie
My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not ...
2019-07-03 5:29:15 PM
2019-07-04 2:48:24 PM
Jemi
Spotify Legend
421 Views
1 replies
0 likes

421 Views
1 replies
0 likes

Song progress forgotten when pausing for longer than 10-15 min.

Plan: FreeCountry: DenmarkOperating System: Windows 10 During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it sometimes forgets which song I was playing. When i press play to resumes listen...

Alling
Casual Listener
Plan: Free Country: Denmark Operating System: Windows 10 During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it ...
2019-07-04 7:58:58 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

[Local files] Spotify should respect track number from mp3 metadata

APlanPremium DeviceLaptop Operating SystemWindows 10 My Question or IssueHello!I'm creating this question under Desktop forum but I guess the issue is common across all platfroms.Local Files section doesn't respect track number from ID3 metadata of m...

TakeOneDoor
Regular
APlan Premium Device Laptop Operating System Windows 10 My Question or Issue Hello! I'm creating this question under Desktop forum but I guess the issue is com...
2019-07-04 1:29:43 AM
532 Views
0 replies
3 likes

532 Views
0 replies
3 likes

Switches from podcast to random, unfamiliar music

Plan: FreeCountry: USAOS: Windows 10Every so often, my podcast will stop and a song I've never heard before will begin to play. I haven't used Spotify for music in ages, let alone the genre of the songs that begin to play. This has happened when the ...

worldhasmovedon
Casual Listener
Plan: Free Country: USA OS: Windows 10 Every so often, my podcast will stop and a song I've never heard before will begin to play. I haven't used Spotify for music in ages, let alone the g...
2019-07-03 7:23:42 PM
650 Views
0 replies
1 likes

650 Views
0 replies
1 likes

Can't play local files [SOLVED]

PlanPremium Operating SystemWindows 10 My Question or IssueLocal files are not working since the last 3 updates. It only says "can't play this right now". Explicit filter is off and I've reinstalled many times. Version 1.08.474 does not have this iss...

taedium
Roadie
Plan Premium Operating System Windows 10 My Question or Issue Local files are not working since the last 3 updates. It only says "can't play this right no...
2019-07-03 4:16:40 PM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Superuser Contribution Unable to view albums

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueThere are a lot of artists whose albums I can't see or listen to when I go on that particular artist's page. Why is this happening?

Arushi_Jain
Newbie
Plan Free Country Device Laptop Operating System Windows 10 My Question or Issue There are a lot of artists whose albums I can't see or listen to when I go on that particular ...
2019-07-01 1:51:07 PM
2019-07-03 10:58:28 AM
Jemi
Spotify Legend
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Spotify stops scrobbling and disconnects after laptop restart

Hi all, so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the computer is restarted. What is more, when I play music on my...

maruch
Casual Listener
Hi all, so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the ...
2019-07-03 10:51:59 AM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Cannot replay podcast episodes

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueThis issue has been going on for months and nothing has been resolved. It's impossible to replay a podcast episode, even though none are showing as completely finis...

mlmlml88
Newbie
Plan Premium Country USA Device Dell Laptop Operating System Windows 10 My Question or Issue This issue has been going on for months and nothing has been reso...
2019-07-02 11:40:41 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

No Option to Add or Remove Facebook

Hello!I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotify does not give me the option to remove or add Facebo...

muskymellow
Newbie
Hello! I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotif...
2019-07-02 8:18:47 PM
2019-07-02 9:20:18 PM
OneByBoo
Roadie
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

Deleted song unintentional

PlanFreeCountry ItalyDeviceXiaomi Mi A1, Asus Zenfone 2Operating SystemWindows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable how can i listen it again? it's Sally from Hardwell, it wasn't from a playlist or s...

Scevan
Casual Listener
Plan Free Country Italy Device Xiaomi Mi A1, Asus Zenfone 2 Operating System Windows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable...
2019-07-02 8:11:27 AM
2019-07-02 6:29:41 PM
Sebasty
Community Legend
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

Music not showing up after multiple clean installs

I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean installed. Is there a cache I need to delete or smt...

crasyzombie
Casual Listener
I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean ...
2019-06-25 10:56:08 PM
2019-07-02 6:22:41 PM
Sebasty
Community Legend
639 Views
3 replies
0 likes

639 Views
3 replies
0 likes

Spotify Connect on Windows 10

PlanPremiumCountryGermanyDeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueSpotify Connect doesn't work anymore on the desktop versions for Windows 10. It doesn't matter if I'm listening to Spotify through the browser and want to conti...

raed115
Newbie
Plan Premium Country Germany Device Dell XPS 15 Operating System Windows 10 My Question or Issue Spotify Connect doesn't work anymore on the desktop versions for Windows 10. It...
2019-07-02 5:03:54 PM
407 Views
0 replies
2 likes

407 Views
0 replies
2 likes

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