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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81369 Views

40 replies

68 likes

  • 81369 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777967 Views

503 replies

64 likes

  • 777967 Views
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18509 Views

19 replies

5 likes

  • 18509 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2818 Views

0 replies

4 likes

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Failed to export some materials

PlanPremiumCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue Windows 10 spotify appHello, recently everytime i open spotify im getting notification that"failed to export some data"no idea how to fix (unistaling=nothing happens) an...

Regular

Plan Premium Country Poland   Device PC Operating System Windows 10   My Question or Issue  Windows 10 spotify app Hello, recently everytime i open spotify im getting notif...

361 Views

0 replies

0 likes

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music cuts out partually though track plays artist that im not liking/following

Planfamily (other ppl on the plan rarely use it)CountryaustraliaDevicePC (desktop) and on samsung galaxy S9+Operating System(windows 10 64bit spotify app from windows store) and android phone My Question or Issueit only just started happening (about ...

Casual Listener

Plan family (other ppl on the plan rarely use it) Country australia Device PC (desktop) and on samsung galaxy S9+ Operating System (windows 10 64bit spotify app from windows store) and android...

kylin

Regular

1042 Views

1 replies

1 likes

Android
PC
Samsung galaxy S9+
Windows
  • 1042 Views
  • 1 replies
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Tried literally everything - "Spotify can't play this right now."

PlanFreeCountryUSADevicePC - not using Windows Store versionOperating SystemWindows 10 version 1809 My Question or IssueSpotify can't play this right now. If you have the file on your computer you can import it. That's all I see whenever I try to pla...

Newbie

Plan Free Country USA Device PC - not using Windows Store version Operating System Windows 10 version 1809   My Question or Issue Spotify can't play this right now. If you have the fil...

622 Views

0 replies

0 likes

  • 622 Views
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Spotify jumps back to another playlist

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I pause the currently playing song, the Spotify app jumps back to a playlist that I had listened to some hours ago. And when I click on "play" again, the son...

Gig Goer

Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue When I pause the currently playing song, the Spotify app jumps back to a playlist that...

A_Musicophile

Community Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
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Automatic Syncing Between Devices, Even When Devices Are Off

PlanPremiumCountryUSDevicePC / iPhone XOperating SystemWindows 10 / iOS 12.3.1 My Question or IssueFor the past few days now I have been having a very annoying issue with Spotify, but it's sort of difficult to explain. Basically, I only use Spotify o...

Visitor

Plan Premium Country US Device PC / iPhone X Operating System Windows 10 / iOS 12.3.1   My Question or Issue For the past few days now I have been having a very annoying issue with Spo...

783 Views

0 replies

3 likes

  • 783 Views
  • 0 replies
  • 3 likes

no option for set the quality of download songs

PlanPremiumCountry Device(PC)Operating System(Windows 10) My Question or Issue I have spotify on my pc and my android phone and when i check the space of songs in my phone it says 4.13 GB but same songs in my pc is 2.9GB. when i check download qualit...

Newbie

Plan Premium Country   Device (PC) Operating System (Windows 10)   My Question or Issue   I have spotify on my pc and my android phone and when i check the space of songs in...

dinomight

Spotify Star

4607 Views

1 replies

1 likes

  • 4607 Views
  • 1 replies
  • 1 likes

Open.spotify links do not open in desktop APP.

Every time I get sent an open spotify link it open the web browser and not the desktop app. the option to allow links to open the app is not there anymore. now I have to have the web browser open, set that to play on my desktop app, so it will play v...

Visitor

Every time I get sent an open spotify link it open the web browser and not the desktop app.   the option to allow links to open the app is not there anymore.   now I have to have the we...

1058 Views

0 replies

9 likes

  • 1058 Views
  • 0 replies
  • 9 likes

Create Playlist with Free-Account?

Hi,can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo?Thx and kind regards,BJ

Casual Listener

Hi, can I create Playlists with the free account/version of Spotify? Or can u do it only with Premium-Abo? Thx and kind regards,BJ  

Sebasty

Community Legend

6733 Views

1 replies

0 likes

  • 6733 Views
  • 1 replies
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[Windows] Fullscreen issue

PlanPremium CountryGermany DeviceCustom Build PC Operating SystemWindows 10 Pro Spotify Purchase via Microsoft Store My Question or IssueIn the reduced representation everything is normal.But when changing to enlarged view, the covers are displayed i...

Visitor

Plan Premium   Country Germany   Device Custom Build PC   Operating System Windows 10 Pro   Spotify Purchase via Microsoft Store     My Question or Issue ...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
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Solved!! All Songs Unavailable

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.12.449.g4109e645 My Question or IssueNo songs are available, not even podcasts. No songs are on my playlists for no reason. I didn't delete the songs. Even daily mixes and ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.12.449.g4109e645   My Question or Issue No songs are available, not even podcasts. No songs are...

ibrokeit

Regular

2098 Views

7 replies

0 likes

  • 2098 Views
  • 7 replies
  • 0 likes

Solved!! CPU 100%

PlanPremiumCountry FranceDevicePC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVMEOperating SystemWindows 10 x64 My Question or Issue Spotify utilise 100% du CPU. Lorsqu'il n'est pas lancé, je n'ai pas de problème. Pouvez-vous m'aider ? Spotify use 100% CP...

Casual Listener

Plan Premium Country  France Device PC AMD Ryzen 2700x 16Go Ram 250Go SSD M2 NVME Operating System Windows 10 x64   My Question or Issue  Spotify utilise 100% du CPU. Lorsqu'...

ecamposm

Visitor

1140 Views

2 replies

0 likes

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  • 2 replies
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Can't sync mobile and desktop and now playlist is broken

Plan: Premium Country: United States of America Device: iPhone8/ Windows 10 PC/ Chromebook My Question or Issue: A couple weeks ago I noticed that my desktop and phone spotify apps were not syncing. I attempt the go offline for 10 minutes fix and thi...

Newbie

Plan: Premium   Country: United States of America   Device: iPhone8/ Windows 10 PC/ Chromebook         My Question or Issue:  A couple weeks ago I noticed...

299 Views

0 replies

0 likes

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Removing a song from a repeating queue

Hi guysWhen I play a new album, I listen to it on repeat until I absorb it. As I get familiar with songs, I delete them from the queue. That way I can absorb the unfamiliar songs more quickly.Problem is, Spotify reaches the end of the album, reloads ...

Casual Listener

Hi guys When I play a new album, I listen to it on repeat until I absorb it.  As I get familiar with songs, I delete them from the queue.  That way I can absorb the unfamiliar songs more q...

dinomight

Spotify Star

4509 Views

3 replies

0 likes

  • 4509 Views
  • 3 replies
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Spotify suddenly stops playing music on my laptop

This happened to me today, i was listening music when it suddenly stopped playing it, then I click on the play button and after 10-25 seconds i stops again. What is this problem?

Visitor

This happened to me today, i was listening music when it suddenly stopped playing it, then I click on the play button and after 10-25 seconds i stops again. What is this problem?

user-removed

Not applicable

5917 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Why a few titles are not available (in grey) on PC and available on iPhone?

PlanPremiumCountryFranceDeviceiPhone 6S, PCOperating SystemiOS 12, Windows 10 My Question or IssueA few titles appear in grey (not available) on Spotify on PC (impossible to listen them). And those titles appear correctly on Spotify app on iPhone and...

Visitor

Plan Premium Country France Device iPhone 6S, PC Operating System iOS 12, Windows 10   My Question or Issue A few titles appear in grey (not available) on Spotify on PC (impossible to ...

546 Views

0 replies

0 likes

sonos spotify
Troubleshooting
Windows
  • 546 Views
  • 0 replies
  • 0 likes

Playlists have been deleted

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10My Question or IssueI uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got rid of the Windows Store version. The web version seemed to be working ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got ri...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
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Select podcasts not playing on Desktop

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueOnly select podcasts I listen to will play. However most of my podcasts will not play. Anything that is a Parcast will not play and some other ones as well. The...

Visitor

Plan Premium Country United States Device (PC) Operating System (Windows 10)   My Question or Issue Only select podcasts I listen to will play. However most of my podcasts will not pla...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Podcasts will not play on desktop or mobile device

PlanPremiumCountryUSDeviceWindows Desktop, and iPhone XROperating SystemWindows 10 on Desktop, iOS 12.4 on iPhone My Question or IssuePodcasts will not play on either desktop or on my iphone. Music plays fine on both, even music that is not downloade...

Newbie

Plan Premium Country US Device Windows Desktop, and iPhone XR Operating System Windows 10 on Desktop, iOS 12.4 on iPhone   My Question or Issue Podcasts will not play on either desktop...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Bring back old spotify UI

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is the worst update yet. At least make this change optio...

Regular

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is th...

542 Views

0 replies

3 likes

  • 542 Views
  • 0 replies
  • 3 likes

How can I sort the artists page alphabetically WITHOUT following them?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhy do I have to follow an artist in order to sort them alphabetically on that page? I have hundreds of artists in my library. I don't want to go through all of them, and I pe...

Newbie

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Why do I have to follow an artist in order to sort them alphabetically on that page? I have hundred...

kvino006

Regular

780 Views

1 replies

6 likes

  • 780 Views
  • 1 replies
  • 6 likes