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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2076 Views

0 replies

3 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150672 Views

83 replies

27 likes

  • 150672 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138637 Views

294 replies

22 likes

  • 138637 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

  • 11283 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify on Windows will not play podcasts.

PlanPremiumCountryUnited StatesDeviceDesktop - WindowsOperating SystemWindows 7 My Question or IssueSpotify on my desktop will not play podcasts. I can listen on my iPhone through the app but when I try on my desktop the timer stays at 0:00 and nothi...

Casual Listener

Plan Premium Country United States Device Desktop - Windows Operating System Windows 7   My Question or Issue Spotify on my desktop will not play podcasts. I can listen on my iPhone th...

Peter

Spotify Legend

409 Views

2 replies

0 likes

  • 409 Views
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  • 0 likes

Superuser Contribution Windows desktop application very slow to respond

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe windows desktop application is very slow almost to the point of being unresponsive. I always have to resort to my web browser which is less efficient than the appl...

Casual Listener

Plan Premium Country USA Device HP Laptop Operating System Windows 10   My Question or Issue The windows desktop application is very slow almost to the point of being unresponsive. I a...

Revontisk

Regular

2281 Views

4 replies

3 likes

  • 2281 Views
  • 4 replies
  • 3 likes

Spotify doesnt stop playing after i pull out earplugs

PlanPremiumCountryDenmarkDeviceHuawei Matebook DOperating SystemWindows 10 My Question or Issue So recently my app has not been pausing my music every time i unplugged my earplugs from the aux in connection on my pc. It started recently and i found o...

Newbie

Plan Premium Country Denmark Device Huawei Matebook D Operating System Windows 10   My Question or Issue   So recently my app has not been pausing my music every time i unplugged...

OneByBoo

Roadie

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Spotify windows desktop always stopped at 6 second

song always stopped at 6 second,1. i have been clearing cache(before i clearing cache, i always stopped at 4 second).2. install, re install done.3. trying spotify from microsoft store and download from official website, done.4. changing cache locatio...

Visitor

song always stopped at 6 second, 1. i have been clearing cache(before i clearing cache, i always stopped at 4 second). 2. install, re install done. 3. trying spotify from microsoft store and downl...

OneByBoo

Roadie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Cannot Play Podcast | Crime Junkie

PlanFree/PremiumCountry DevicePCOperating System Windows 10 My Question or IssueI am using Windows 10 Spotify App and I cannot get Crime Junkie to play. I click on the play button and nothing. I also cannot play My favorite Murder. I have tried to pl...

Newbie

  Plan Free/Premium Country   Device PC Operating System  Windows 10   My Question or Issue I am using Windows 10 Spotify App and I cannot get Crime Junkie to play. I c...

OneByBoo

Roadie

1748 Views

1 replies

0 likes

podcast
Windows 10
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Superuser Contribution Can't play songs

PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 My Question or IssueHello,I have this issue for quite some time now, I cannot play many songs and or albums as you can see on the screenshots provided Queen : Under Pressure - Remastered play...

Regular

Plan Premium Country Greece Device PC Operating System Windows 10   My Question or Issue Hello, I have this issue for quite some time now, I cannot play many songs and or albums as yo...

Akalyptos

Regular

1201 Views

4 replies

0 likes

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Superuser Contribution follow artist/artist collection not working

PlanPremiumCountryGermany Device(Macbook Pro, Windows Desktop, Iphone) My Question or Issue1) The Artist list is not syncing between my devices.2) When I click "follow" on any device it directly changes to again "follow" instead of "following", it be...

Newbie

Plan Premium Country Germany   Device (Macbook Pro, Windows Desktop, Iphone)   My Question or Issue 1) The Artist list is not syncing between my devices. 2) When I click "follow" ...

jbailey27112000

Regular

1850 Views

3 replies

4 likes

  • 1850 Views
  • 3 replies
  • 4 likes

Superuser Contribution Synchronisation Problems - issue known since 7 years!

I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10) My problem ist, that my Desktop Version never synchronizes with my mobile Version. I know you can go to settings and go offline for 10 min and then it shou...

Regular

I have a Premium Account based in Switzerland, i use my Android Phone as well as a PC (Win 10)     My problem ist, that my Desktop Version never synchronizes with my mobile Version. I kn...

funkapella

Regular

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Superuser Contribution [WINDOWS] Spotify opens automatically even after turning startup settings off.

PlanFree.CountryIndia.DeviceLenovo Ideapad 530s. (i7 8th Gen, 16 gigs.)Operating SystemWindows 10 My Question or IssueSo in a nutshell I want a experience like Discord has for the startup behaviour of their application. Even after switching it to NO....

Casual Listener

Plan Free. Country India. Device Lenovo Ideapad 530s. (i7 8th Gen, 16 gigs.) Operating System Windows 10   My Question or Issue So in a nutshell I want a experience like Discord has fo...

Loxer

Community Legend

1928 Views

4 replies

0 likes

  • 1928 Views
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  • 0 likes

Solved!!Superuser Contribution Play button bug

PlanPremiumCountryCzech RepublicOperating SystemWindows 10My Question or IssueHi, after a while of using Windows app it seems that there is a little bug. When Spotify is running on a taskbar, there are pause, skip buttons, but they seems to not work ...

Casual Listener

Plan Premium Country Czech Republic Operating System Windows 10 My Question or Issue Hi, after a while of using Windows app it seems that there is a little bug. When Spotify is running on a ta...

Peter

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution So trying to find a way to change username from numbers to something i can remember

PlanPremiumCountryUSDeviceiPhone seOperating SystemiOS 10 My Question or IssueSo i deleted my facebook a few years back and my spotify account was linked to it and after it got deleted my username for spotify just became a barfed up number and it has...

Newbie

Plan Premium Country US Device iPhone se Operating System iOS 10   My Question or Issue So i deleted my facebook a few years back and my spotify account was linked to it and after it g...

user-removed

Not applicable

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discography missing from artist page.

PlanPremiumCountryGreece My Question or IssueA couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can find it in my recently played list. I even can get it if I simply google it. S...

Regular

Plan Premium Country Greece     My Question or Issue A couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can fi...

panabeer

Regular

1878 Views

10 replies

0 likes

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Superuser Contribution [BUG] Application Window does not show song and artist when artist name contains '-'

Usually when a song is playing, the Application Window shows text of format `Artist - Song` Eg. `Backstreet Boys - Chances` and displays `Spotify - Free` otherwise when song paused and nothing playing. So I wondered, what if the Artist name has a hyp...

Regular

Usually when a song is playing, the Application Window shows text of format `Artist - Song` Eg. `Backstreet Boys - Chances` and displays `Spotify - Free` otherwise when song paused and nothing playin...

Peter

Spotify Legend

610 Views

1 replies

0 likes

bug
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  • 0 likes

Solved!!Superuser Contribution Spotify Premium does not work on Windows 10

PlanPremiumCountryCanadaDeviceDell Inspiron 3650Operating SystemWindows 10, 64 bit OSMy Question or IssueHello all. Last night, I noticed that my Spotify is no longer working. Upon launching the client on my PC, the Spotify window opens momentarily (...

Newbie

Plan Premium Country Canada Device Dell Inspiron 3650 Operating System Windows 10, 64 bit OS My Question or Issue Hello all. Last night, I noticed that my Spotify is no longer working. Upon ...

Peter

Spotify Legend

1939 Views

1 replies

0 likes

tech support
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Superuser Contribution Disable local files still not working??

Goddamit Spotify! Your total disregard for fixing glitches is quite staggering. Disabling local files STILL NOT WORKING! I've seen threads complaining about this going back years (just like the inability to reset profile names, without having a tech ...

Visitor

Goddamit Spotify! Your total disregard for fixing glitches is quite staggering. Disabling local files STILL NOT WORKING! I've seen threads complaining about this going back years (just like the inabi...

Peter

Spotify Legend

774 Views

1 replies

1 likes

  • 774 Views
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  • 1 likes

Superuser Contribution Missing dislike button on Windows Version

hey i Missing my dislike Button in the Windows Version from Spotify. How should I adjust my mixtapes, if I can no longer dislike song, which I do not like? at "mix for the Week" & "Replease Radar" i have a dislike button, but it's not works. the song...

Casual Listener

hey i Missing my dislike Button in the Windows Version from Spotify. How should I adjust my mixtapes, if I can no longer dislike song, which I do not like? at "mix for the Week" & "Replease Radar...

Peter

Spotify Legend

811 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlist cover not updating

PlanFamily PremiumCountryBulgariaDeviceSamsung Galaxy S10, PCOperating SystemAndroid Pie, Windows 10 My Question or IssueWhen I upload a cover for a playlist it loads and the If I close the app and open it again the cover is gone.

Visitor

Plan Family Premium Country Bulgaria Device Samsung Galaxy S10, PC Operating System Android Pie, Windows 10   My Question or Issue When I upload a cover for a playlist it loads an...

MauriceMV

Spotify Star

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
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All my self created playlists are missing!

I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more. Some of the other music I've saved seems to be gone as well.I tried Googling the problem and also ...

Casual Listener

I use the free version of Spotify and just noticed that all the Playlists I've created for myself over the years are missing! We're talking 30 or more.  Some of the other music I've saved seems ...

OneByBoo

Roadie

1009 Views

3 replies

0 likes

Free
Playlists
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Superuser Contribution Waiting for connection, 2 active internet connections, won't download

PlanPremiumCountryUSDeviceDell 5290 2-in-1 w/ LTEOperating SystemWindows 10 My Question or IssueSpotify is acting like "Download over cellular" is turned off, but the Windows 10 version of this app does not include this switch as it's built in to the...

Newbie

Plan Premium Country US Device Dell 5290 2-in-1 w/ LTE Operating System Windows 10   My Question or Issue Spotify is acting like "Download over cellular" is turned off, but the Windows...

Peter

Spotify Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution The app closes without letting me log in.

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 7My Question or IssueI know there are a lot of these kind of posts, but none had the right answer to my problem.Basically, the app does open but it starts blinking and closes before I can do ...

Newbie

Plan Premium Country Argentina Device PC Operating System Windows 7 My Question or Issue I know there are a lot of these kind of posts, but none had the right answer to my problem. Basicall...

Peter

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes