Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
Rim4
Gig Goer
63518 Views
79 replies
27 likes

63518 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
84784 Views
278 replies
22 likes

84784 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6109 Views
1 replies
6 likes

6109 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146396 Views
0 replies
26 likes
Mac
Windows

146396 Views
0 replies
26 likes

Explanation in List popular songs of an artist

Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much people downloaded it or what is it about? There is...

Tunhuang
Casual Listener
Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much...
2019-06-22 10:18:37 AM
2019-06-26 8:15:57 PM
MaxieWoxy
Roadie
2938 Views
5 replies
0 likes

2938 Views
5 replies
0 likes

Desktop Application Crashes

PlanPremiumCountryUSADeviceDell Precision M6800Operating System64-bit Windows 7 Professional SP1 My Question or IssueThe desktop application will open a black window for a moment, but then crash and close. If I do a clean reinstall (deleting Appdata ...

wmuncaster
Casual Listener
Plan Premium Country USA Device Dell Precision M6800 Operating System 64-bit Windows 7 Professional SP1 My Question or Issue The desktop application will open a black window for a mo...
2019-06-26 7:50:55 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Spotify Connect keeps disconneting

PlanPremiumCountryDenmarkDeviceDesktop and IPhoneOperating SystemWindows 10, IOS 10 My Question or IssueWhen playing from my desktop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i leave it, it automatic...

SteCoNi
Regular
Plan Premium Country Denmark Device Desktop and IPhone Operating System Windows 10, IOS 10 My Question or Issue When playing from my desktop or IPhone, Spotify disconnects and disapp...
2019-06-26 6:56:46 PM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

"Popular" section of artist page

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 7 My Question or IssueI asked this before and it seems like such a no brainer I can't believe I have to ask it again after all this time: Why is the section called "Popular," which would imply ...

MaxieWoxy
Roadie
Plan Premium Country USA Device Laptop Operating System Windows 7 My Question or Issue I asked this before and it seems like such a no brainer I can't believe I have to ask it again ...
2019-06-25 10:05:04 PM
2019-06-26 2:18:36 PM
MaxieWoxy
Roadie
2181 Views
2 replies
0 likes

2181 Views
2 replies
0 likes

Friend feed not refreshing

PlanFreeCountryItalyDeviceAsus ROG GL703Operating SystemW10 My Question or IssueMy friend feed is not refreshing

FabbioV
Casual Listener
Plan Free Country Italy Device Asus ROG GL703 Operating System W10 My Question or Issue My friend feed is not refreshing
2019-06-25 10:53:26 PM
2019-06-26 9:51:24 AM
FabbioV
Casual Listener
574 Views
4 replies
2 likes
Friend Feed

574 Views
4 replies
2 likes

Album art doesn't display on my Desktop Windows app

PlanFree/PremiumCountryUnited StatesOperating SystemWindows VistaMy Question or IssueAlbum cover art on the left taskbar doesn't display

rudyoverlord
Casual Listener
Plan Free/Premium Country United States Operating System Windows Vista My Question or Issue Album cover art on the left taskbar doesn't display
2019-06-11 9:55:15 PM
2019-06-26 5:28:36 AM
rudyoverlord
Casual Listener
417 Views
2 replies
0 likes

417 Views
2 replies
0 likes

Unable to show favorites track in my library

PlanPremiumCountryCzech Rep.DeviceHP spectre x360Operating SystemWindows 10 Pro My Question or IssueIn a web player or in Android app you can open list of favorited tracks in a library. Unfortunatelly I can't found this functionality in Windows App. ...

Arcao
Newbie
Plan Premium Country Czech Rep. Device HP spectre x360 Operating System Windows 10 Pro My Question or Issue In a web player or in Android app you can open list of favorited tracks in...
2019-06-25 10:55:58 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

Discover Weekly didn't update

PlanPremiumCountryBrazilDevicesWindows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating SystemWindows 10 & Android 8 My Question or IssueI tried to update or remove my Discover Weekly picture in so many ways, unfollowing the playlist, logging o...

jcpaf
Casual Listener
Plan Premium Country Brazil Devices Windows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating System Windows 10 & Android 8 My Question or Issue I tried to update or...
2019-06-25 10:48:04 PM
457 Views
0 replies
0 likes
Discoverweekly
Update

457 Views
0 replies
0 likes

Adding playlists to folders without having to drag and drop

Hello all,I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy down my list back up to the folder I want them in is so ...

novocaine84
Newbie
Hello all, I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy dow...
2019-06-02 9:53:52 PM
2019-06-25 10:40:08 PM
MaxieWoxy
Roadie
341 Views
1 replies
1 likes

341 Views
1 replies
1 likes

Why is the left half of the volume bar useless?

PlanFreeCountryPortugalOperating SystemWindows 10 My Question or IssueThe volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through the bar. Is this supposed to be like that?

PeidosFTW
Casual Listener
Plan Free Country Portugal Operating System Windows 10 My Question or Issue The volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through th...
2019-06-06 9:26:06 PM
2019-06-25 10:33:45 PM
MaxieWoxy
Roadie
601 Views
6 replies
0 likes

601 Views
6 replies
0 likes

Spotify is unbelievably slow

PlanFreeCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThe spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardware acceleration as was advised, which worked for all of two minutes. Sometimes it ca...

kyrantula
Newbie
Plan Free Country UK Device PC Operating System Windows 7 My Question or Issue The spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardwa...
2019-06-13 10:54:49 PM
2019-06-25 10:26:00 PM
MaxieWoxy
Roadie
883 Views
4 replies
5 likes

883 Views
4 replies
5 likes

Can't move songs around using the left click option after arranging songs in artist sequence

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

adespres
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-18 11:02:20 PM
2019-06-25 10:22:39 PM
MaxieWoxy
Roadie
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

spotify repeats too much!

PlanFree/PremiumDevice(iPhone, Samsung Galaxy 9)Operating System(Windows 10,etc.) My Question or Issue why is spotify repeats songs too much in all playlists ???im going crazy

HarelPerry
Newbie
Plan Free/Premium Device (iPhone, Samsung Galaxy 9) Operating System (Windows 10,etc.) My Question or Issue why is spotify repeats songs too much in all playlists ??? im going...
2019-06-19 3:39:42 PM
2019-06-25 10:20:43 PM
MaxieWoxy
Roadie
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Spotify mutes while using my headphone's microphone

PlanPremiumCountryU.S.ADeviceWindows PCOperating SystemWindows 10 My Question or IssueI have noticed that whenever my computer is using my microphone (in a Discord call, when switching audio playback devices, etc.) Spotify still plays but has no soun...

TheTeaRex15
Newbie
Plan Premium Country U.S.A Device Windows PC Operating System Windows 10 My Question or Issue I have noticed that whenever my computer is using my microphone (in a Discord call, when...
2019-06-25 10:05:57 PM
438 Views
0 replies
0 likes

438 Views
0 replies
0 likes

All of a sudden can't move tracksin playlist!!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

DobieMom
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-25 12:30:12 PM
2019-06-25 9:59:33 PM
MaxieWoxy
Roadie
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

Songs playlist will not sync/update on Windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...

jota1
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come...
2019-06-25 6:50:24 PM
242 Views
0 replies
1 likes

242 Views
0 replies
1 likes

Playlist description is caching on desktop app

DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...

jwalrathx
Newbie
Device Dell Ultrabook Operating System Windows 10 My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...
2019-06-25 4:46:19 PM
244 Views
0 replies
1 likes

244 Views
0 replies
1 likes

[Web Player] Advertisement systematically freezing the player

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).

A_Caulfield
Casual Listener
Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...
2019-06-25 11:08:00 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Spotify keeps opening on startup

PlanPremium Operating SystemWindows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it from starting in the Task manager. It STILL keeps opening when I log in. How is t...

Nevibya
Regular
Plan Premium Operating System Windows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it...
2019-05-20 3:39:20 PM
2019-06-25 10:44:07 AM
Nevibya
Regular
989 Views
6 replies
0 likes

989 Views
6 replies
0 likes

Spotify Connect stop working

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after reinstalling the application everything works like a ...

MaxQuesnay
Newbie
Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after re...
2019-06-25 9:36:09 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

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