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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1021 Views
  • 1 replies
  • 4 likes
  • 1021 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140259 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140259 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55740 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55740 Views
  • 0 replies
  • 33 likes

Daily Mix 1 issue

Hello My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal. When last song ends it is not continuing even though repeat is activated. It just stops with no previous / ne...

  • Visitor
  • Hello   My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal.   When last song ends it is not continuing...
  • isaumyam
  • Composer
  • 332 Views
  • 5 replies
  • 1 likes
  • 332 Views
  • 5 replies
  • 1 likes

Solved!! On specific laptop, spotify does not play.

Premium account. Netherlands. Samsung laptop. Windows 8. I was using it on my Samsung laptop, but now it simply do not play the songs. It works and it recognizes if I change the device (i.e. from phone to chromecast) but it does not play any song. Ti...

  • Casual Listener
  • Premium account. Netherlands. Samsung laptop. Windows 8.   I was using it on my Samsung laptop, but now it simply do not play the songs.  It works and it recognizes if I change the devic...
  • Sebasty
  • Spotify Star
  • 1389 Views
  • 3 replies
  • 0 likes
  • 1389 Views
  • 3 replies
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Cant get an artist to play on Win 10 desktop app but will play mobile and through Alexa

I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not a single one of there songs will play. These songs do play on my mobil...

  • Casual Listener
  • I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not...
  • kenzoyd123
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Album Dead Ringer by Meat Loaf is shown but cannot be played....

PlanFamilyCountry ItalyDevicePCOperating SystemWindows 10 My Question or Issue The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to play, the songs are just skipped one by one. There is a blue error message a the top (see ...

  • Regular
  • Plan Family Country  Italy Device PC Operating System Windows 10   My Question or Issue  The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to...
  • moster67
  • Regular
  • 713 Views
  • 2 replies
  • 0 likes
  • 713 Views
  • 2 replies
  • 0 likes

Import Your Own Songs from Windows 10

PlanFreeCountry USADeviceDesktopWindows 10 My Question or Issue Is there a way to import your own music from you file library on Windows 10? I have some songs that aren't on Spotify and I would like to add them to my playlists.

  • Newbie
  • Plan Free Country  USA Device Desktop Windows 10   My Question or Issue  Is there a way to import your own music from you file library on Windows 10? I have some songs that ar...
  • Sebasty
  • Spotify Star
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Have the Music Quality Settings been removed recently?

PlanPremiumCountry UKOperating SystemWindows 10, Android Oxygen OS 5.0.8 Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the current android build of Spotify? I've not checked my settings for a while...

  • Regular
  • Plan Premium Country  UK Operating System Windows 10, Android Oxygen OS 5.0.8   Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the...
  • Ollyjm
  • Regular
  • 4679 Views
  • 4 replies
  • 0 likes
  • 4679 Views
  • 4 replies
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Solved!! My Spotify stopped working

PlanPremiumCountry MéxicoDevicePCOperating SystemWindows 10My Question or IssueSome days ago, I started having issues with Spotify, I've tried reinstalling it, deleting cache data, following instructions of Technical support, but nothing worked. I li...

  • Casual Listener
  •   Plan Premium Country  México Device PC Operating System Windows 10 My Question or Issue Some days ago, I started having issues with Spotify, I've tried reinstalling it, deleting...
  • RockstarFischer
  • Composer
  • 4408 Views
  • 7 replies
  • 2 likes
  • 4408 Views
  • 7 replies
  • 2 likes

"This playlist is currently empty" error

Why do I get such an error??PlanPremiumCountryTurkey Operating SystemWindows 10

  • Visitor
  • Why do I get such an error?? Plan Premium Country Turkey   Operating System Windows 10  
  • Bittencourt
  • Spotify Star
  • 1378 Views
  • 3 replies
  • 1 likes
  • 1378 Views
  • 3 replies
  • 1 likes

Solved!! None of my music will show, and no songs will play

I've had this issue for a while now.Whenever I load up spotify, no music shows up in my playlist on the desktop app.Even when I try to play music, it comes up highlighted green like it's playing, but it just doesn't play. On the web player, I can see...

  • Casual Listener
  • I've had this issue for a while now. Whenever I load up spotify, no music shows up in my playlist on the desktop app. Even when I try to play music, it comes up highlighted green like it's playing,...
  • _tomoa
  • Casual Listener
  • 1893 Views
  • 6 replies
  • 3 likes
  • 1893 Views
  • 6 replies
  • 3 likes

Solved!! [Desktop] Canno't Use dekstop app

Plan: FreeCountry: ItalyDevice: PC DekstopOperating System: Windows 10Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist.I attach 2 screenshot, one of a playlsit i usally use and one ...

  • Casual Listener
  • Plan: Free Country: Italy Device: PC Dekstop Operating System: Windows 10 Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist. I...
  • Mantisentil
  • Community Legend
  • 527 Views
  • 3 replies
  • 0 likes
  • 527 Views
  • 3 replies
  • 0 likes

Solved!! Songs I haven't played in the past won't play at all

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, it's just like the default image, the bar doesn't mo...

  • Casual Listener
  • I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, i...
  • Mantisentil
  • Community Legend
  • 468 Views
  • 4 replies
  • 0 likes
  • 468 Views
  • 4 replies
  • 0 likes

Syncing to other devices without permission

PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...

  • Regular
  • Plan Free Country  US Operating System Windows 10 My Question or Issue  Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...
  • OneByBoo
  • Rising Star 4
  • 327 Views
  • 1 replies
  • 1 likes
  • Connect
  • 327 Views
  • 1 replies
  • 1 likes

Web Player Only Plays Songs for 9 Seconds

Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...

  • Newbie
  • Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10   My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...
  • Sebasty
  • Spotify Star
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Music is not shown in playlists

PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...

spotify music is not shown in playlists.png spotify music not played.png
  • Newbie
  • Plan Premium Country  Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue  Whenever I try to play any playlist, the songs in it won't be shown, a...
  • cassieblackwood
  • Regular
  • 384 Views
  • 2 replies
  • 0 likes
  • music not played
    music not shown
    Playlists
    problem
    Windows
  • 384 Views
  • 2 replies
  • 0 likes

Solved!! Some songs don't play.

PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.

Screenshot_1.png
  • Casual Listener
  •   Plan Free Country  Brazil Device Notebook Operating System Windows 10   My Question or Issue  Basically some songs just don't play and show a image like this  ...
  • cassieblackwood
  • Regular
  • 13026 Views
  • 5 replies
  • 4 likes
  • 13026 Views
  • 5 replies
  • 4 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountry DenmarkDeviceDesktop PCOperating SystemWindows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and...

  • Casual Listener
  • Plan Premium Country  Denmark Device Desktop PC Operating System Windows 10   My Question or Issue  My spotify has been doing this lately i have tried everything nothing seem...
  • mads529j
  • Casual Listener
  • 376 Views
  • 2 replies
  • 1 likes
  • issue
  • 376 Views
  • 2 replies
  • 1 likes

Bug: Windows App Incompatible with 3.1 Sound Configuration

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is se...

  • Newbie
  • Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will no...
  • OneByBoo
  • Rising Star 4
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Synchronization across devices

My Question or IssueHello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do to solve this? I've tried going in to offline mode o...

  • Casual Listener
  • My Question or Issue Hello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do...
  • OneByBoo
  • Rising Star 4
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Add the actual song to a playlist

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist without search it in all songs in the upper window?

  • Newbie
  • Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  How can i add the actual played song (at the bottom of the app) to a playlist with...
  • OneByBoo
  • Rising Star 4
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes