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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137203 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137203 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53421 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53421 Views
  • 0 replies
  • 33 likes

Solved!! Spotify Crashes when I change the output-Device

PlanPremium StudentCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue Hi,I use Spotify on my PC a lot.Usually I switch between Headset and my 5.1 Sound System by changing the "Default Device" in the Audiosettings in Windows.This worked...

  • Regular
  •   Plan Premium Student Country  Germany Device PC Operating System Win 7   My Question or Issue  Hi, I use Spotify on my PC a lot. Usually I switch between Headset an...
  • Sylance
  • Regular
  • 985 Views
  • 2 replies
  • 1 likes
  • 985 Views
  • 2 replies
  • 1 likes

Superuser Contribution Media Overlay keeps reappearing

Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open Spotify, the client acts as if the option is checke...

  • Composer
  • Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open ...
  • Arcain
  • Regular
  • 5546 Views
  • 66 replies
  • 38 likes
  • Desktop
    Windows
  • 5546 Views
  • 66 replies
  • 38 likes

Scrobbling to last.fm stopped working

It was working fine after the spotify updates.Then I after I shutdown my computer and reboot later, it doesn't work.Now I tried everything.Uninstall-reinstalling spotify Changing passwordDisconnecting the apps and reconnectingLogging out of all devic...

  • Newbie
  •   It was working fine after the spotify updates. Then I after I shutdown my computer and reboot later, it doesn't work. Now I tried everything. Uninstall-reinstalling spotify  Changin...
  • danysnet
  • Newbie
  • 1516 Views
  • 7 replies
  • 6 likes
  • 1516 Views
  • 7 replies
  • 6 likes

Spotify stopped connecting to my Echo

PlanPremiumCountry ItalyDeviceWindows Surface 4 Pro, Sony Xperia xz1 compactOperating SystemWindows 10, Android 8 My Question or IssueSpotify stopped connecting to my Echo today. On the Spotify app, both on Windows and on my Android phone, the Echo i...

  • Music Fan
  • Plan Premium Country  Italy Device Windows Surface 4 Pro, Sony Xperia xz1 compact Operating System Windows 10, Android 8   My Question or Issue Spotify stopped connecting to my Ec...
  • 180 Views
  • 0 replies
  • 1 likes
  • 180 Views
  • 0 replies
  • 1 likes

Why there is no sleep timer in Spotify

Why there is no sleep timer in Spotify player? It is such a basic functionality of most of the music players.

  • Casual Listener
  •   Why there is no sleep timer in Spotify player? It is such a basic functionality of most of the music players.  
  • Brunelicia
  • Community Legend
  • 813 Views
  • 1 replies
  • 2 likes
  • Feature
    Sleep Timer
  • 813 Views
  • 1 replies
  • 2 likes

Spotify crashing at launch when local files are enabled

PlanPremiumCountry United KingdomDeviceWindows DesktopOperating SystemWindows 7 64-bit My Question or Issue Ever since the latest update, my Spotify application has been crashing whenever it is first launched after I load Windows from a shut down. It...

  • Casual Listener
  • Plan Premium Country  United Kingdom Device Windows Desktop Operating System Windows 7 64-bit   My Question or Issue  Ever since the latest update, my Spotify application has...
  • 352 Views
  • 0 replies
  • 1 likes
  • 352 Views
  • 0 replies
  • 1 likes

Spotify Crashes when opening backup app says already running

I have already tried to uninstall the program even cleared out all file caches but not able to get it to stop crashing. There is no data in the event veiewer about this crash. The only work around is that we have to kill the task in taskmgmr.PlanPrem...

  • Newbie
  • I have already tried to uninstall the program even cleared out all file caches but not able to get it to stop crashing. There is no data in the event veiewer about this crash. The only work around is...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Amfiye bağlı biçimde bilgisayardan spotify çalışmıyor

PlanPremiumCountry Turkey Operating SystemWindows 10 My Question or IssueHoparlörden dinlerken sıkıntısız çalışıyor fakat amfiyi bilgisayara bağlayınca "Spotify şu anda çalamıyor"Hatası veriyor

  • Newbie
  • Plan Premium Country  Turkey   Operating System Windows 10   My Question or Issue Hoparlörden dinlerken sıkıntısız çalışıyor fakat amfiyi bilgisayara bağlayınca "Spotify şu an...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Sound stops, have to end task or crashes PC

PlanPremiumCountry United KingdomDevicePCOperating SystemW10 My Question or IssueSince last night (no software or hardware changes) a song will stop midway no sound at all, shows the song as still playing, changing song does not fix. Have to Ctrl alt...

  • Newbie
  •   Plan Premium Country  United Kingdom Device PC Operating System W10   My Question or Issue Since last night (no software or hardware changes) a song will stop midway no so...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Please bring back Playlist Radio

PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueThe Radio has been severely dumbed down, with the removing of the "Go to Playlist Radio" and "Create New Radio" features. We no longer have the option to truly personalize our R...

  • Casual Listener
  • Plan Premium Country Denmark  Operating System Windows 10   My Question or Issue The Radio has been severely dumbed down, with the removing of the "Go to Playlist Radio" and "C...
  • aaaaaaaawefgaw3
  • Casual Listener
  • 2298 Views
  • 9 replies
  • 18 likes
  • bug
    Playlist
    Radio
  • 2298 Views
  • 9 replies
  • 18 likes

Can I stream music on PC using mobile data (Mobile plan includes data free music streaming)

PlanFreeCountry AustraliaDeviceAcer Aspire V13Operating SystemWindows 10 My Question or Issue Hey everyone,I have a mobile plan with Optus and included with the plan is free music streaming (Data-free) on Spotify. I have been using this quite a bit o...

  • Newbie
  •   Plan Free Country  Australia Device Acer Aspire V13 Operating System Windows 10   My Question or Issue  Hey everyone, I have a mobile plan with Optus and included wi...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

help my please

help me I can not hear music in the application spotify by pc only when I open a song by google and there goes to spotify more when I open it by the app itself the music does not go and appears on top the spotify can not touch it at the moment and st...

  • Newbie
  • help me I can not hear music in the application spotify by pc only when I open a song by google and there goes to spotify more when I open it by the app itself the music does not go and appears on to...
  • OneByBoo
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Solved!! Whenever I try to select a song, it says "Spotify can't play this right now"

PlanFreeCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or Issue So the other day, Spotify stopped working for me. I couldn't listen to any of my music, and when it would even show a song and I would hit play, it would skip through...

spotify-not-working.PNG
  • Casual Listener
  • Plan Free Country USA  Device HP Pavilion Operating System Windows 10   My Question or Issue  So the other day, Spotify stopped working for me. I couldn't listen to any of my...
  • maggiemoo0707
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Queue Navigation Glitch

PlanFree/PremiumCountry USADevice(Lenovo T420)Operating System(Windows 10) My Question or IssuePosting again since apparently I didn't put the first one in the "right" place and still not sure whether this one is "right" -So I found something weird t...

  • Casual Listener
  • Plan Free/Premium Country  USA Device (Lenovo T420) Operating System (Windows 10)   My Question or Issue Posting again since apparently I didn't put the first one in the "right" p...
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

SONG IS NOT AVAILABLE

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue Hi there I am trying to listen to this playlist... It still shows in my recently played but cannot access it at all.. Can someone let me know what countries this album is av...

  • Regular
  • Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue  Hi there I am trying to listen to this playlist... It still shows in my recently played...
  • avi312singh1
  • Regular
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Spotify desktop app for windows 8.1

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 8.1 64 bit My Question or Issue: I have been searching for solutions for the past two days on this community for the Spotify update version 1.0.98.78.gb45d2a6b-12. And I usually find a solution wi...

  • Newbie
  • Plan Premium Country U.S. Device PC Operating System Windows 8.1 64 bit   My Question or Issue:   I have been searching for solutions for the past two days on this community for ...
  • 3012 Views
  • 0 replies
  • 1 likes
  • 1.0.98.78.gb45d2a6b-12
    Desktop
    Update
    Windows
  • 3012 Views
  • 0 replies
  • 1 likes

Solved!! Não consigo instalar o Spotify.

Boa tarde. Tô tentando baixar o spotify já umas 10 vezes. Não consigo porque fica dando o seguinte erro: SpotifyInstaller parou de funcionar. Uso o Windows 7 64bits e já atualizei o Adobe Flash como alguns me recomendaram. O erro persiste.

  • Casual Listener
  • Boa tarde. Tô tentando baixar o spotify já umas 10 vezes. Não consigo porque fica dando o seguinte erro: SpotifyInstaller parou de funcionar. Uso o Windows 7 64bits e já atualizei o Adobe Flash como ...
  • Bittencourt
  • Spotify Star
  • 5756 Views
  • 3 replies
  • 0 likes
  • 5756 Views
  • 3 replies
  • 0 likes

No way to personalize radio stations (premium, windows)

PlanPremiumCountryUSA Device(Windows 10 PC, Google Nexus 6P mobile phone)Operating System(Windows 10, Android 8.1.0) My Question or Issue Hello, on the Spotify Premium app for Windows 10 while listening to song radio (incidentally, it has become very...

  • Newbie
  •   Plan Premium Country USA  Device (Windows 10 PC, Google Nexus 6P mobile phone) Operating System (Windows 10, Android 8.1.0)   My Question or Issue   Hello, on t...
  • MAN3282
  • Casual Listener
  • 266 Views
  • 1 replies
  • 6 likes
  • 266 Views
  • 1 replies
  • 6 likes

Request for an list of blocked songs

PlanPremiumDeviceAcer AspireOperating SystemWindows 10 My Question or Issue I would like to be able to view a list of songs that have been blocked (by giving it "thumbs down" while listening to it on a radio/discover weekly/daily mix/release radio pl...

  • Roadie
  • Plan Premium Device Acer Aspire Operating System Windows 10   My Question or Issue  I would like to be able to view a list of songs that have been blocked (by giving it "thumbs down...
  • 1218 Views
  • 0 replies
  • 15 likes
  • 1218 Views
  • 0 replies
  • 15 likes

Songs make crashing/Clipping sound after newest update

PlanPremiumCountry UKDeviceDell precision M4800Operating SystemWindows 7 My Question or IssueSince the latest update, every now and then when listening to any song a loud clipping noise occurs and the song timer skips forward about 5 seconds at any r...

  • Casual Listener
  • Plan Premium Country  UK Device Dell precision M4800 Operating System Windows 7   My Question or Issue Since the latest update, every now and then when listening to any song a lou...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes