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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83786 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794576 Views

504 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23661 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3052 Views

0 replies

4 likes

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Why a few titles are not available (in grey) on PC and available on iPhone?

PlanPremiumCountryFranceDeviceiPhone 6S, PCOperating SystemiOS 12, Windows 10 My Question or IssueA few titles appear in grey (not available) on Spotify on PC (impossible to listen them). And those titles appear correctly on Spotify app on iPhone and...

Visitor

Plan Premium Country France Device iPhone 6S, PC Operating System iOS 12, Windows 10   My Question or Issue A few titles appear in grey (not available) on Spotify on PC (impossible to ...

551 Views

0 replies

0 likes

sonos spotify
Troubleshooting
Windows
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Playlists have been deleted

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10My Question or IssueI uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got rid of the Windows Store version. The web version seemed to be working ...

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I uninstalled and then reinstalled the web version of Spotify for entirely separate reasons and got ri...

352 Views

0 replies

0 likes

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Select podcasts not playing on Desktop

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueOnly select podcasts I listen to will play. However most of my podcasts will not play. Anything that is a Parcast will not play and some other ones as well. The...

Visitor

Plan Premium Country United States Device (PC) Operating System (Windows 10)   My Question or Issue Only select podcasts I listen to will play. However most of my podcasts will not pla...

308 Views

0 replies

0 likes

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Podcasts will not play on desktop or mobile device

PlanPremiumCountryUSDeviceWindows Desktop, and iPhone XROperating SystemWindows 10 on Desktop, iOS 12.4 on iPhone My Question or IssuePodcasts will not play on either desktop or on my iphone. Music plays fine on both, even music that is not downloade...

Newbie

Plan Premium Country US Device Windows Desktop, and iPhone XR Operating System Windows 10 on Desktop, iOS 12.4 on iPhone   My Question or Issue Podcasts will not play on either desktop...

331 Views

0 replies

0 likes

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Bring back old spotify UI

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is the worst update yet. At least make this change optio...

Regular

Please bring back Spotify's old UI where we can sort artists without following them. I liked the songs of hundreds and hundreds of artists and I don't want to follow any of them. This UI change is th...

544 Views

0 replies

3 likes

  • 544 Views
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  • 3 likes

How can I sort the artists page alphabetically WITHOUT following them?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhy do I have to follow an artist in order to sort them alphabetically on that page? I have hundreds of artists in my library. I don't want to go through all of them, and I pe...

Newbie

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Why do I have to follow an artist in order to sort them alphabetically on that page? I have hundred...

kvino006

Regular

786 Views

1 replies

6 likes

  • 786 Views
  • 1 replies
  • 6 likes

Desktop app not remaining on same display when minimized

Description:When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskbar assigned to the display it was previously showing o...

Newbie

Description: When the Spotify app is minimized on Windows 10 with taskbars that are not the same across multiple displays, it automatically moves to the main taskbar instead of staying on the taskba...

364 Views

0 replies

0 likes

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"Go to Playlist radio" using artists and songs from all my playlists since last update.

I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. The worst offender was one of the songs of my Heavy Met...

Visitor

I've noticed that since the last couple updates, when I use the "Go to Playlist Radio" function, the generated radio will pick songs from all my playlists, which usually are very genre specific. &nb...

296 Views

0 replies

0 likes

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Cortana doesn't work properly after reboot

PlanFree/PremiumCountryAustraliaDeviceSurface Pro 4Operating SystemWindows 10 Lastest update My Question or IssueHi, I've spent a long time trying to get Cortana to work with Spotify. I've updated my Windows PC to the latest version, changed the lang...

Casual Listener

Plan Free/Premium Country Australia Device Surface Pro 4 Operating System Windows 10 Lastest update   My Question or Issue Hi, I've spent a long time trying to get Cortana to work with...

lennard2

Visitor

1353 Views

4 replies

0 likes

Cortana
Cortana Windows 10
Microsoft Surface Pro
Windows 10
  • 1353 Views
  • 4 replies
  • 0 likes

Clear full liked songs library

PlanPremiumCountryCzechDeviceDesktopOperating SystemWindows 10,etc.) My Question or Issue Hello,is possible once remove all liked songs from "Liked songs library"? I have thousands of songs that I didn't add. Thanks.Tom

Casual Listener

Plan Premium Country Czech Device Desktop Operating System Windows 10,etc.)   My Question or Issue   Hello, is possible once remove all liked songs from "Liked songs library"?&n...

IguanaSetup

Community Legend

1214 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify resumes play after 25 seconds after pause when wired headset is connected

PlanPremiumCountry DeviceLenovo laptopOperating SystemWindows 10 My Question or IssueSee https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-after-pause/m-p/4795409/highlight/true#M79071@peter says I don't have the same iss...

Regular

Plan Premium Country   Device Lenovo laptop Operating System Windows 10   My Question or Issue See https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-a...

olavrb

Regular

1409 Views

1 replies

0 likes

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Superuser Contribution Windows 10 App starts playing after pause

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am having an issue where when i pause my playlist on the Windows App it will start playing again after about 20 seconds, when i press pause again it will do the same...

Regular

Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue I am having an issue where when i pause my playlist on the Windows App it will start p...

olavrb

Regular

4321 Views

12 replies

0 likes

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  • 12 replies
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Is there a way to increase the size of the volume slider?

Increasing the size of the volume slider would allow me to be more precise when setting the volume. Thanks

Newbie

Increasing the size of the volume slider would allow me to be more precise when setting the volume.   Thanks 🙂

523 Views

0 replies

0 likes

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Playback randomly pauses

PlanPremiumCountryCZDeviceYamaha R-N803DOperating SystemWindows 10 My Question or IssueThe very same problem as described in Spotify Connect BrokenAfter few hours, music pauses and can be resumed. Problem then happens more often.Spotify Windows Store...

Casual Listener

Plan Premium Country CZ Device Yamaha R-N803D Operating System Windows 10   My Question or Issue The very same problem as described in Spotify Connect Broken After few hours, mus...

445 Views

0 replies

0 likes

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Liked song on my phone don't appear on Windows app

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueHi!After two holiday weeks I arrived home and satarted using my Windows 10 PC again to listen to Spotify. And I've encountered that all the song I liked on my Android phone...

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 10   My Question or Issue Hi! After two holiday weeks I arrived home and satarted using my Windows 10 PC again to listen ...

Ivan-K

Music Fan

3315 Views

10 replies

6 likes

  • 3315 Views
  • 10 replies
  • 6 likes

Transferring local tracks

This may be confusing but: I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too. Now that I've bought a new main computer, should I remove all the local tracks from spo...

Regular

This may be confusing but:   I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too.    Now that I'v...

383 Views

0 replies

0 likes

  • 383 Views
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Oooops, something went wrong with the playback

PlanPremiumCountryUSOperating SystemChrome/Windows 10 My Question or IssueFlashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use the app). Any solution will be appreciated!

Visitor

Plan Premium Country US Operating System Chrome/Windows 10   My Question or Issue Flashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use ...

541 Views

0 replies

0 likes

  • 541 Views
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Everything syncs except liked songs

PlanPremiumCountryUSDevicesiPhone6s & HP Probook LaptopOperating SystemWindows 10 My Question or IssueI have spotify on my phone and on my laptop. Everything syncs correctly EXCEPT liked songs. Deleting playlists, moving the order, adding and removin...

Casual Listener

Plan Premium Country US Devices iPhone6s & HP Probook Laptop Operating System Windows 10   My Question or Issue I have spotify on my phone and on my laptop. Everything syncs correc...

470 Views

0 replies

0 likes

  • 470 Views
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Why? When listening to any song, after it play continues with some unrelated song?

I stream kids music often for my kids... then other times play my own music. So when I am listening to music myself, I often click on a song to play it... and after it ends, I would expect it to (in order of preference): 1) continue play the same alb...

Casual Listener

I stream kids music often for my kids... then other times play my own music.    So when I am listening to music myself, I often click on a song to play it... and after it ends, I would ex...

weelier

Casual Listener

479 Views

1 replies

0 likes

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  • 1 replies
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[Playlists] "Follow Playlist" changed to "Save to your Library"

Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless

Newbie

Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless 😭  

BenSpektor

Visitor

1320 Views

2 replies

1 likes

  • 1320 Views
  • 2 replies
  • 1 likes