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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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BUG spotify program

PlanPremiumCountry FranceDeviceswitch in real time to bluetooth speakerOperating Systemwindows 7 My repport of BUG First : it is hard to find how to repport a bug !!!HelloThe bug is with desktop application when switching to computer speaker to bluet...

  • Casual Listener
  • Plan Premium Country  France Device switch in real time to bluetooth speaker Operating System windows 7   My repport of BUG  First : it is hard to find how to repport a bug...
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Superuser Contribution i want to find my full play record list?

PlanPremiumCountry hkDevicePCOperating SystemWindows 10 My Question or Issuei want to find my full play record list?i want to find a song is between and

  • Newbie
  • Plan Premium Country  hk Device PC Operating System Windows 10   My Question or Issue i want to find my full play record list? i want to find a song is between <close to ...
  • Peter
  • Spotify Legend
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Superuser Contribution Some songs won't play

Plan: Premium Device: Samsung Galaxy S7, Asus laptopOperating System: Android 8.0.0, Windows 10Country: FinlandSpotify version: 8.4.84.874 I've had this problem for maybe a month. Some songs won't play on my Spotify. It doesn't matter wether I use th...

  • Visitor
  • Plan: Premium  Device: Samsung Galaxy S7, Asus laptop Operating System: Android 8.0.0, Windows 10 Country: Finland Spotify version: 8.4.84.874   I've had this...
  • Peter
  • Spotify Legend
  • 527 Views
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Song continued to play and then stopped playing all of a sudden

Plan freeFree/PremiumCountry DevicewindowsOperating Systemwindows 10 My Question or Issue HI I just thought I would let someone now from Spotify that when I went to play the Tom Cocarone Life is the Highway 2018 version the song started to play with ...

  • Regular
  • Plan free Free/Premium Country   Device windows Operating System windows 10   My Question or Issue  HI I just thought I would let someone now from Spotify that when I went ...
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Superuser Contribution çlick in music

hello everybody. when i play music sometimes i hear an annoiing click...And i think that google or edge is causing this. when i open lets say edge it starts...sometimes.not all the time.anyone with the same problem...My pc is future proof. latest tec...

  • Casual Listener
  •   hello everybody. when i play music sometimes i hear an annoiing click...And i think that  google or edge is causing this. when i open lets say edge  it starts...sometimes.not all th...
  • maxblaster
  • Casual Listener
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Spotify crashes on launch

PlanPremiumCountryUS DevicePCOperating SystemWindows 10 64-Bit My Question or Issue I have freshly wiped my computer of all files in attempt to solve this issue myself beforehand. Spotify upon launching, opens the window for a split moment long enoug...

  • Newbie
  • Plan Premium Country US   Device PC Operating System Windows 10 64-Bit   My Question or Issue  I have freshly wiped my computer of all files in attempt to solve this issue m...
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  • 161 Views
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Spotify can not install

PlanPremiumCountry Taiwan DevicePCOperating SystemWindows 7 My Question or Issue When I run the SpotifySetup to install,always jump outerror massage"runtime ERROR'I clean the spotifly's data in the AppData and re-install again still no workingHow do ...

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  • Newbie
  • Plan Premium Country  Taiwan   Device PC Operating System Windows 7   My Question or Issue  When I run the SpotifySetup to install,always jump out error massage"runtim...
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spotify name is showing a punch of random numbers and letters and can't connect devices together

suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts

  • Newbie
  •    suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts
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Unstable Framerate within app when Spotify is Active window

Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am. As I am racked on what to do. Awhile back while using spotify I noticed that my computers framrate would drop significantly an...

  • Newbie
  • Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am.  As I am racked on what to do.   Awhile back while using s...
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  • 489 Views
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Volume

When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume

  • Regular
  •     When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume  
  • DvZaba
  • Regular
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FiiO K3 amp causes playback error (But a workaround is possible)

PlanFree/PremiumCountry: SingaporeDeviceWindows 10 Desktop PCOperating SystemWindows 10 pro 64 bit My Question or Issue I was browsing through this community regarding of this error that I faced, "Spotify can't play this right now. If you have the fi...

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  • Newbie
  • Plan Free/Premium Country:  Singapore Device Windows 10 Desktop PC Operating System Windows 10 pro 64 bit   My Question or Issue  I was browsing through this community r...
  • ripzmusic
  • Newbie
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Superuser Contribution Local Files: "Spotify can't play this right now. If you have the file..."

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." when I try to play any song from the just added local files...

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  • Casual Listener
  • Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whe...
  • mako24
  • Casual Listener
  • 515 Views
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Spotify starts playing music on its own.

PlanPremiumCountryNetherlandsDeviceLenovo Ideapad 100SOperating SystemWindows 10 x64 Lately Spotify started to act up, it starts playing completly on it's own, yesterday was the first time it occured, during the time I was playing a game it popped on...

  • Newbie
  • Plan Premium Country Netherlands Device Lenovo Ideapad 100S Operating System Windows 10 x64   Lately Spotify started to act up, it starts playing completly on it's own, yesterday was th...
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Playlist playback goes to first song

PlanPremiumCountryCanada Device(Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100)Operating System(Android Oreo, Windows 10) My Question or Issue In the middle of playing a playlist over Spotify Connect or just on Windows, Spotify reset...

  • Music Fan
  • Plan Premium Country Canada  Device (Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100) Operating System (Android Oreo, Windows 10)   My Question or Issue &nbsp...
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cant install spotify on windows 7

None of the below information is required. However, the more you provide the easier it will be for us tso try and help.PlanpremiumCountry israelDevicepcOperating Systemwindows 7 64 bit My Question or Issue hey y'allbeen having trouble with upadting s...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us tso try and help. Plan premium Country  israel Device pc Operating System windows 7 ...
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503 Service Unavailable

I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the spotify.com website to change my passwords etc The websi...

  • Newbie
  • I am having security issues with my account as im listening to spotify on my windows Desktop  through the app someone keeps changing it to web player and changing the music....So i headed to the...
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Song not in playlist keeps playing

Plan: PremiumCountry: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it not being one of my saved songs, in my playlists, or in queue - usually its the song after I ...

  • Newbie
  • Plan: Premium Country: Australia   Operating System: Windows 10   My Question or Issue  Recently I Like It by Cardi B keeps playing at least once a day despite it ...
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Superuser Contribution Crossfade issue

PlanPremiumCountry HUDevicePCOperating SystemWindows 10 My Issue is:Hello All, I'm having an issue regarding the crossfade function again!It works perfectly on my Iphone 8 (Gapeless Playback - turned of)However on my PC it isn't working.

  • Newbie
  • Plan Premium Country  HU Device PC Operating System Windows 10   My Issue is: Hello All,   I'm having an issue regarding the crossfade function again! It works perfectly o...
  • Peter
  • Spotify Legend
  • 190 Views
  • 1 replies
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  • 190 Views
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Superuser Contribution Web Player Offline

My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rnyIt plays fine on my phone but I can't figure out how to get it to work on my browser

  • Newbie
  • My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rny It plays fine on my phone but I can't figure out how to get it to work on my...
  • Peter
  • Spotify Legend
  • 1067 Views
  • 1 replies
  • 0 likes
  • 1067 Views
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Superuser Contribution Spotify freezes - HELP!

Plan - FreeCoutry USADevice - Desktop/Windows 10 My Question or IssueDescriptionPlays a song or two then freezes, normally on the web app this is where an ad plays Did a reinstall help?No Has anything else helped at all? If I kill all servcies and re...

  • Newbie
  • Plan - Free Coutry USA Device - Desktop/Windows 10   My Question or Issue Description Plays a song or two then freezes, normally on the web app this is where an ad plays   Did a rei...
  • Peter
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes