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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1917 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148462 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

134150 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11196 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Windows 10 Pop-player

When I pause or skip any music in my spotify while i am in browser or in any app. Spotify pop-player doesn't apper.

Newbie

When I pause or skip any music in my spotify while i am in browser or in any app. Spotify pop-player doesn't apper.

Brunelicia

Community Legend

1129 Views

1 replies

0 likes

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Saved Songs Not Syncing to Desktop

When saving songs on a different device (mobile or desktop) it does not get saved on my main desktop. I have re-installed spotify on all devices and it still occurs. I am using Windows 10 (17134) and Spotify 1.1.5.153 on my desktop, and Android 9 wit...

Newbie

When saving songs on a different device (mobile or desktop) it does not get saved on my main desktop. I have re-installed spotify on all devices and it still occurs. I am using Windows 10 (17134) and...

471 Views

0 replies

2 likes

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New Songs Arent Playing

I've had this happen a couple of times now and I don't know what else to do to try and fix it. Basically, when I try and play a newer release, for example, Logic's new album Confessions of a Dangerous Mind, the songs just don't play. The album cover ...

Newbie

I've had this happen a couple of times now and I don't know what else to do to try and fix it. Basically, when I try and play a newer release, for example, Logic's new album Confessions of a Dangerou...

OneByBoo

Roadie

1460 Views

1 replies

0 likes

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  • 1 replies
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I can't play my saved podcasts on the Desktop App.

For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on my Xbox; on any device that isn't this computer. I...

Newbie

For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on...

OneByBoo

Roadie

1289 Views

1 replies

0 likes

Desktop
not working
podcast
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Solved!!Superuser Contribution Taskbar on wrong screen

PlanPremiumCountryCZDeviceThinkPad W550sOperating SystemWin 10 (latest) My Question or IssueSpotify shows the taskbar icon on the wrong screen on a multi-monitor setup. So I have 3 screens. One is notebook's, second and third are external (thru DP). ...

Newbie

Plan Premium Country CZ Device ThinkPad W550s Operating System Win 10 (latest)   My Question or Issue Spotify shows the taskbar icon on the wrong screen on a multi-monitor setup. &nbs...

Peter

Spotify Legend

1760 Views

2 replies

4 likes

  • 1760 Views
  • 2 replies
  • 4 likes

Spotify on PC being slow and sluggish

DevicePCOperating SystemWin 10My Question or IssueSo my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make and it just gets worse the more actions I do. I have tried reins...

Newbie

Device PC Operating System Win 10 My Question or Issue So my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make and...

OneByBoo

Roadie

1842 Views

1 replies

0 likes

Lag
latency
PC
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Solved!!Superuser Contribution Windows client will not open, windows 8

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindow 8 My Question or IssueSpotify will not start/open. When I try to start spotify the window will not open, and no processes are run. Spotify process starts briefly and then quits, no window sh...

Casual Listener

Plan Premium Country Sweden Device Desktop Operating System Window 8   My Question or Issue Spotify will not start/open. When I try to start spotify the window will not open, and no ...

Peter

Spotify Legend

839 Views

2 replies

0 likes

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Spotify starts playing with 15 mins delay

At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine. PlanPremiumCountryFinland DeviceLenovo Thinkpad P70Operating SystemWindows 10 My Question or Issue

Newbie

At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine.   Plan Premium Country Finland   ...

620 Views

0 replies

0 likes

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Superuser Contribution My activity doesn't appear on other people's friend feeds and I'm not using a private session.

It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).

Newbie

It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).

Katerina

Spotify Legend

1512 Views

2 replies

0 likes

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Premium stream only 192 kbps

PlanFree/PremiumCountryUSDeviceDesktop PC Windows 10 My Question or IssueI have a Premium subscription but it is streaming at only 192 kbps. (I've deleted the remainder of the original message). UPDATE: I figured out what was going on at my end. Spot...

Visitor

Plan Free/Premium Country US Device Desktop PC   Windows 10   My Question or Issue I have a Premium subscription but it is streaming at only 192 kbps.  (I've deleted the rema...

799 Views

0 replies

0 likes

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Unable to play music reliably

PlanPremiumCountryUSDeviceDesktopOperating System Windows 10 My Question or Issue I have gotten Spotify premium recently and installed Spotify on my PC but i've had nothing but problems with it. I cannot play single songs (can play playlists and whol...

Newbie

Plan Premium Country US Device Desktop Operating System  Windows 10   My Question or Issue   I have gotten Spotify premium recently and installed Spotify on my PC but i've h...

414 Views

0 replies

0 likes

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Spotify PC ran into a problem?

Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself

Gig Goer

Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself  

292 Views

0 replies

0 likes

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Je n'arrive plus a lires les musique sur spotify

Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionné".Je suis sur window 10, j'ai essayer de d'essinst...

Newbie

Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionn...

947 Views

0 replies

1 likes

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Superuser Contribution [Desktop][Playlists] Clicking on Album Art in a playlist does not work correctly after resorting

PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThis issue is caused by starting to play from a playlist (either shuffled or in order), then sorting the playlist in a different order or by a different column. P...

Casual Listener

Plan Premium Country USA Device Surface Book 2 Operating System Windows 10   My Question or Issue This issue is caused by starting to play from a playlist (either shuffled or in order)...

spenat28

Casual Listener

2290 Views

7 replies

8 likes

  • 2290 Views
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  • 8 likes

cannot pause music with headphones plugged in

Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for 15-30 seconds via the in-app controls or using my earbud contro...

Casual Listener

Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10.  For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music.  It will pause for ...

bkudzia

Casual Listener

1111 Views

2 replies

0 likes

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Spotify won't play on my desktop. I press play and it pauses right away.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

520 Views

0 replies

0 likes

  • 520 Views
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Web Player (Chrome) Skipping Songs on Work Computer Only

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueSo we recently got new laptops at work now my spotify continues to skip songs after a few seconds. Things to note:1. I have searched up and down for a solution on these b...

Newbie

Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue So we recently got new laptops at work now my spotify continues to skip songs after a few seco...

MsLoriGD

Casual Listener

656 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Solved!! [Desktop] Add option to extract logs to error reports.

Plan/PremiumCountrySwedenDeviceDesktopOperating System- My Question or IssueI was thinking it might be a good idea to have an option (that has to be activated or for "superusers") to extract a logfile.This is to be used when you submit a error report...

Music Fan

  Plan /Premium Country Sweden Device Desktop Operating System -   My Question or Issue I was thinking it might be a good idea to have an option (that has to be activated or for ...

A_Musicophile

Community Legend

4171 Views

1 replies

2 likes

idea
  • 4171 Views
  • 1 replies
  • 2 likes

Superuser Contribution Screen keep going to flicker when I play a song

CountrySwitzerlandDeviceDell Latitude 7490Operating System Windows 10 My Question or IssueSince today, my two screens keep going to flicker when I start to play a song.

Newbie

Country Switzerland Device Dell Latitude 7490 Operating System  Windows 10   My Question or Issue Since today, my two screens keep going to flicker when I start to play a song.

AlejaR

Moderator

3130 Views

5 replies

2 likes

  • 3130 Views
  • 5 replies
  • 2 likes

Superuser Contribution [Desktop] Spotify crashes on changing song

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10Spotify release: 1.1.5.153.gf614956dMy Question or IssueI am listening to a song (see screenshot).Then when I double click on a track to change song, Spotify crashes (immiedetly shuts dow...

Music Fan

  Plan Premium Country Sweden Device Desktop Operating System Windows 10 Spotify release: 1.1.5.153.gf614956d My Question or Issue I am listening to a song (see screenshot). The...

Peter

Spotify Legend

1490 Views

3 replies

0 likes

  • 1490 Views
  • 3 replies
  • 0 likes