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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83422 Views

40 replies

68 likes

  • 83422 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790989 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22732 Views

24 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

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Everytime I Restart Computer ALL songs need to be downloaded again. About to cancel.

PremiumUnited KingdomLaptopWindows 10 This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of my offline music. It stays downloaded on my phone, the issue is w...

Casual Listener

Premium United Kingdom Laptop Windows 10   This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of...

1954 Views

0 replies

1 likes

Offline Desyncing
Offline issues
Redownloading songs
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[Win10] Playing Songs repeats for no reason

PlanPremiumCountryGermanyDeviceDesktop PC, Win10, latest update as of 31.07.2019 My Question or IssueRecently when i play music from the "My Music" (all the songs i have saved) list, my Spotify app randomly decided to make it loop after a certain son...

Visitor

Plan Premium Country Germany Device Desktop PC, Win10, latest update as of 31.07.2019   My Question or Issue Recently when i play music from the "My Music" (all the songs i have saved) l...

502 Views

0 replies

0 likes

bug
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Spotify using TONS of bandwidth just sitting there

Spotify is using a TON of bandwidth and its just sitting there. It's not downloading any playlists, its not even playing any songs. And yet, it is using 300 Mbps of data.It also causes my cpu to use an entire thread, which causes my system to hitch a...

Regular

Spotify is using a TON of bandwidth and its just sitting there. It's not downloading any playlists, its not even playing any songs. And yet, it is using 300 Mbps of data. It also causes my cpu to us...

Method320

Regular

917 Views

1 replies

1 likes

  • 917 Views
  • 1 replies
  • 1 likes

Restricted Windows App

PlanPremiumMy Question or IssueMy windows 10 desktop only has limited access to the current and nothing else. No playlists, etc

Newbie

Plan Premium My Question or Issue My windows 10 desktop only has limited access to the current and nothing else. No playlists, etc

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Autoscroll in podcast episode textbox

PlanPremiumCountrySwedenDeviceLaptop HP ZBookOperating SystemWindows 10 My Question or IssueWhen scrolling in the textbox about podcast episode (see enclosed picture) the text automatically scroll up to the top every 3:rd second or so. Hence, you are...

Newbie

Plan Premium Country Sweden Device Laptop HP ZBook Operating System Windows 10   My Question or Issue When scrolling in the textbox about podcast episode (see enclosed picture) the tex...

768 Views

0 replies

0 likes

  • 768 Views
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Solved!! Is it possible to report wrong entries to Spotify?

Hello, on the spotify page of one of my favorite bands I noticed that there is an album listed, which is not from the band at all. It is said that a band existed many years ago with the same name. I talk about this one: https://open.spotify.com/artis...

Gig Goer

Hello,   on the spotify page of one of my favorite bands I noticed that there is an album listed, which is not from the band at all. It is said that a band existed many years ago with the same...

dinomight

Spotify Star

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

Spotify Autoplay + Crossfade: Any way to switch songs earlier?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Community,so I make a playlist for a wedding of a friend of mine and everything is goin...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello C...

dinomight

Spotify Star

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Deleted functions?

Some functions that I've been missing... please tell me if these functions still exist but I'm missing a choice among some settings, suffering from a bug or perhaps doing something wrong. 1) Where did the "album" column go? Why can I no longer view w...

Casual Listener

Some functions that I've been missing... please tell me if these functions still exist but I'm missing a choice among some settings, suffering from a bug or perhaps doing something wrong.   ...

rapunzelle

Casual Listener

982 Views

1 replies

0 likes

Desktop
Playlists
  • 982 Views
  • 1 replies
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Can't find supported files when using Local Files

CountryAmerica DeviceDesktop/PCOperating SystemWindows 10My Question or IssueI'm trying to add and find local files to a playlist of mine. I know how local files work, and I've gotten it to work before. But the thing is I had some files which I added...

Newbie

Country America  Device Desktop/PC Operating System Windows 10 My Question or Issue I'm trying to add and find local files to a playlist of mine. I know how local files work, and I've got...

501 Views

0 replies

0 likes

Help
local files
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  • 0 replies
  • 0 likes

Solved!! When a music ends, the next one starts at 30 seconds

PlanPremium CountryBrazilDevicePCOperating SystemWindows 7 My Question or IssueWhen I use spotify from windows app the musics have a lack of time (ends sooner than it is ment to end or starts later than it is meant to start). I've tried to relog, red...

Newbie

Plan Premium  Country Brazil Device PC Operating System Windows 7   My Question or Issue When I use spotify from windows app the musics have a lack of time (ends sooner than it is...

Alynne_Ninny

Casual Listener

1440 Views

2 replies

0 likes

  • 1440 Views
  • 2 replies
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Solved!!Superuser Contribution After sorting lists, I have to scroll through manually

Premium UserUKToshibaWindows My Question or IssueThis is the second thread I am starting about this issue as noone replied to the first one, but the issue is now becoming so irritating that I will probably just cancel my subscription. Essentially, wh...

Regular

Premium User UK Toshiba Windows   My Question or Issue This is the second thread I am starting about this issue as noone replied to the first one, but the issue is now becoming so irritati...

loricatuslupus

Regular

1154 Views

2 replies

0 likes

  • 1154 Views
  • 2 replies
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Solved!! Main- and sublist

FreeCountryNLDevice Samsung Galaxy 10Operating SystemWindows 7 My Question or IssueI have made a playlist which contains 11 sublists. I want to allow selected contacts to listen to the whole map by giving them a link. Up to now I can only share a sub...

Newbie

  Free Country NL Device   Samsung Galaxy 10 Operating System Windows 7   My Question or Issue I have made a playlist which contains 11 sublists. I want to allow selected con...

dinomight

Spotify Star

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Spotify no longer works & all playlists wiped.

Hi,About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform.Eventually songs on my playlists would also not be available. Th...

Visitor

Hi, About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform. Eventuall...

Chron0

Casual Listener

805 Views

2 replies

1 likes

  • 805 Views
  • 2 replies
  • 1 likes

Trouble playing songs in windows 10

PlanPremiumCountryArgentinaDeviceComputer & Xiaomi Redmi Note 5Operating SystemWindows 10My Question or IssueMy problem is that i can listen any song in my cellphone but when i try to play a specified song in the computer (Windows 10), its like the s...

Casual Listener

Plan Premium Country Argentina Device Computer & Xiaomi Redmi Note 5 Operating System Windows 10 My Question or Issue My problem is that i can listen any song in my cellphone but when i ...

franciscotresca

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Windows 10 screen goes black.

PlanPremiumCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueWithin the last few days upon opening Spoitfy my screen on my Windows 10 pro pc will go black and will not function. This ONLY occures with Spotify AND when the ap...

Visitor

  Plan Premium Country United States   Device PC Operating System Windows 10   My Question or Issue Within the last few days upon opening Spoitfy my screen on my Windows 10...

Rene01

Community Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify don't start with my PC (windows 7)

Spotify is installed but it don't start when i click on its icon.I've tried it to uninstalled several times, but nothing happen.When i clic to launch spotify, the circle icon turn but nothing happen.I try to restore my C: withe the windows tool, but ...

Visitor

Spotify is installed but it don't start when i click on its icon. I've tried it to uninstalled several times, but nothing happen. When i clic to launch spotify, the circle icon turn but nothing hap...

Jemi

Spotify Legend

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

[Playlists] After one song, the playlist is exited

PlanPremiumCountryFranceDeviceDesktop computer, PhoneOperating SystemWin 10, android My Question or IssueSometimes on my phone, and every time on my computer, when I press play for a playlist (the green button in the playlist header, not a particular...

Newbie

Plan Premium Country France Device Desktop computer, Phone Operating System Win 10, android   My Question or Issue Sometimes on my phone, and every time on my computer, when I press pl...

MartinStoichkov

Community Legend

1113 Views

1 replies

0 likes

  • 1113 Views
  • 1 replies
  • 0 likes

Unsolved Issue since 2017: Spotify Still Freeze My PC Completely

I'm a Spotify premium user since this streaming service first-day launch in Indonesia. Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, since I switched to Windows 10, whenever I launched this Windows...

Casual Listener

I'm a Spotify premium user since this streaming service first-day launch in Indonesia.   Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, si...

johanfjr

Casual Listener

1194 Views

2 replies

0 likes

  • 1194 Views
  • 2 replies
  • 0 likes

Folder disappeared

PlanPremiumCountryUnited KingdomDeviceHP PCOperating SystemWindows 10 My Question or IssueI have just noticed a Folder I called Discovered on Spotify 2018 has disappeared from My Playlists. It contained 6/7 separate folders of the new music I discove...

Music Fan

Plan Premium Country United Kingdom Device HP PC Operating System Windows 10   My Question or Issue I have just noticed a Folder I called Discovered on Spotify 2018 has disappeared fro...

745 Views

0 replies

1 likes

disappeared
folder
  • 745 Views
  • 0 replies
  • 1 likes