Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
I've had this happen a couple of times now and I don't know what else to do to try and fix it. Basically, when I try and play a newer release, for example, Logic's new album Confessions of a Dangerous Mind, the songs just don't play. The album cover ...
I've had this happen a couple of times now and I don't know what else to do to try and fix it. Basically, when I try and play a newer release, for example, Logic's new album Confessions of a Dangerou...
Roadie
1476 Views
1 replies
0 likes
For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on my Xbox; on any device that isn't this computer. I...
For the last few weeks, I haven't been able to play ATWWD on the Desktop App. I can listen to literally anything else, any other podcast or music. Anything else. I can listen to ATWWD on my phone, on...
Roadie
1305 Views
1 replies
0 likes
PlanPremiumCountryCZDeviceThinkPad W550sOperating SystemWin 10 (latest) My Question or IssueSpotify shows the taskbar icon on the wrong screen on a multi-monitor setup. So I have 3 screens. One is notebook's, second and third are external (thru DP). ...
Plan Premium Country CZ Device ThinkPad W550s Operating System Win 10 (latest) My Question or Issue Spotify shows the taskbar icon on the wrong screen on a multi-monitor setup. &nbs...
Spotify Legend
1784 Views
2 replies
4 likes
DevicePCOperating SystemWin 10My Question or IssueSo my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make and it just gets worse the more actions I do. I have tried reins...
Device PC Operating System Win 10 My Question or Issue So my spotify started being sluggish and unresponsive yesterday. Its as if there's an added delay on all the actions that I try to make and...
Roadie
1854 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindow 8 My Question or IssueSpotify will not start/open. When I try to start spotify the window will not open, and no processes are run. Spotify process starts briefly and then quits, no window sh...
Plan Premium Country Sweden Device Desktop Operating System Window 8 My Question or Issue Spotify will not start/open. When I try to start spotify the window will not open, and no ...
Spotify Legend
854 Views
2 replies
0 likes
At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine. PlanPremiumCountryFinland DeviceLenovo Thinkpad P70Operating SystemWindows 10 My Question or Issue
At work I have a approx a 15 minutes delay when starting to play the first song after Spotify is started. After that everything works fine. Plan Premium Country Finland ...
627 Views
0 replies
0 likes
It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).
It's been like this for several weeks. i've tried logging out, and logging in, and reinstalling Spotify but it doesn't work. By the way, I'm using Spotify premium (if that makes a difference).
Spotify Legend
1521 Views
2 replies
0 likes
PlanFree/PremiumCountryUSDeviceDesktop PC Windows 10 My Question or IssueI have a Premium subscription but it is streaming at only 192 kbps. (I've deleted the remainder of the original message). UPDATE: I figured out what was going on at my end. Spot...
Plan Free/Premium Country US Device Desktop PC Windows 10 My Question or Issue I have a Premium subscription but it is streaming at only 192 kbps. (I've deleted the rema...
807 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceDesktopOperating System Windows 10 My Question or Issue I have gotten Spotify premium recently and installed Spotify on my PC but i've had nothing but problems with it. I cannot play single songs (can play playlists and whol...
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue I have gotten Spotify premium recently and installed Spotify on my PC but i've h...
424 Views
0 replies
0 likes
Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself
Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself
296 Views
0 replies
0 likes
Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionné".Je suis sur window 10, j'ai essayer de d'essinst...
Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionn...
951 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThis issue is caused by starting to play from a playlist (either shuffled or in order), then sorting the playlist in a different order or by a different column. P...
Plan Premium Country USA Device Surface Book 2 Operating System Windows 10 My Question or Issue This issue is caused by starting to play from a playlist (either shuffled or in order)...
Casual Listener
2315 Views
7 replies
8 likes
Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for 15-30 seconds via the in-app controls or using my earbud contro...
Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for ...
Casual Listener
1145 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
524 Views
0 replies
0 likes
PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueSo we recently got new laptops at work now my spotify continues to skip songs after a few seconds. Things to note:1. I have searched up and down for a solution on these b...
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue So we recently got new laptops at work now my spotify continues to skip songs after a few seco...
Casual Listener
668 Views
1 replies
3 likes
Plan/PremiumCountrySwedenDeviceDesktopOperating System- My Question or IssueI was thinking it might be a good idea to have an option (that has to be activated or for "superusers") to extract a logfile.This is to be used when you submit a error report...
Plan /Premium Country Sweden Device Desktop Operating System - My Question or Issue I was thinking it might be a good idea to have an option (that has to be activated or for ...
Community Legend
4209 Views
1 replies
2 likes
CountrySwitzerlandDeviceDell Latitude 7490Operating System Windows 10 My Question or IssueSince today, my two screens keep going to flicker when I start to play a song.
Country Switzerland Device Dell Latitude 7490 Operating System Windows 10 My Question or Issue Since today, my two screens keep going to flicker when I start to play a song.
Moderator
3217 Views
5 replies
2 likes
PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10Spotify release: 1.1.5.153.gf614956dMy Question or IssueI am listening to a song (see screenshot).Then when I double click on a track to change song, Spotify crashes (immiedetly shuts dow...
Plan Premium Country Sweden Device Desktop Operating System Windows 10 Spotify release: 1.1.5.153.gf614956d My Question or Issue I am listening to a song (see screenshot). The...
Spotify Legend
1503 Views
3 replies
0 likes
About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into ALL of my songs getting the same error message. An...
About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into...
Community Legend
754 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceWindows 10 My Question or IssueRecently very useful features appear to be no longer functional. I used to be able to click the song icon in the bottom left panel and it would take me to it in the playlist . I also used to be...
Plan Premium Country UK Device Windows 10 My Question or Issue Recently very useful features appear to be no longer functional. I used to be able to click the song icon in the bottom l...
Casual Listener
562 Views
2 replies
4 likes
