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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145751 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130697 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10991 Views

1 replies

6 likes

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Solved!!Superuser Contribution Music starts playing automatically 26 seconds after having paused

PlanPremium (Family plan) CountrySweden Operating SystemWindows 10 Pro, Version 10.0.17763, Build 17763 Spotify Version1.1.5.153.gf614956d IssueScenario: I am listening to music then I press pause. Without touching the mouse or the computer the music...

Music Fan

Plan Premium (Family plan)   Country Sweden   Operating System Windows 10 Pro, Version 10.0.17763, Build 17763   Spotify Version 1.1.5.153.gf614956d   Issue Scenario:...

Gripenstedt

Music Fan

3949 Views

16 replies

1 likes

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Can't play certain songs

PlanPremiumCountrySwedenDeviceCPU: i7 9700kGPU: 980tiRAM: 32GBEhternet ConnectionOperating SystemWindows 10 Pro My Question or IssueI can't play certain songs that is outside playlists. It's not always the same songs. And only the top 10 songs will p...

Regular

Plan Premium Country Sweden Device CPU: i7 9700k GPU: 980ti RAM: 32GB Ehternet Connection Operating System Windows 10 Pro   My Question or Issue I can't play certain songs that is o...

Jᴀᴄᴋ

Roadie

2531 Views

7 replies

0 likes

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Discord Local Files Won't Show Up

FreeUnited StatesWindows 10 When I played local files on my Spotify, others could always see what I was listening to on discord. But today it stopped working. Others can no longer see what I'm listening to on discord. They made an update that allowed...

Regular

Free United States Windows 10  When I played local files on my Spotify, others could always see what I was listening to on discord. But today it stopped working. Others can no longer see what...

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Solved!! Alphabetizing "THE"

Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who cares about such things?

Regular

Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who ...

lubos

Roadie

2393 Views

7 replies

0 likes

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Spotify Breaks my WiFi

PlanPremiumCountrySouth AfricaDeviceDell laptopOperating SystemWindows 10 My Question or IssueIf I run The Spotify App or stream from directly from the site my WiFi stops working, no connectivity, dropped packets on PING. But if I listen on my phone,...

Visitor

Plan Premium Country South Africa Device Dell laptop Operating System Windows 10   My Question or Issue If I run The Spotify App or stream from directly from the site my WiFi stops wor...

illky

Casual Listener

1972 Views

3 replies

1 likes

Windows 10
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CSV to Spotify that also saves the 'date added'

PlanPremiumCountryNetherlandsDevice-Operating SystemWindows My Question or IssueHello! I am going to start a new account and I want to save all my precious playlists, including the added dates of each song in the playlists. Does anyone of you know a ...

Newbie

Plan Premium Country Netherlands Device - Operating System Windows   My Question or Issue Hello! I am going to start a new account and I want to save all my precious playlists, includi...

695 Views

0 replies

1 likes

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How to listen to local files on a network drive when PC is off

Hi, I can add local files via my Windows desktop app and create playlists and play then via my android phone. However, this only works while the PC is turned on. Is there a way to specify a source that is a network drive, but is not mapped to a drive...

Regular

Hi,   I can add local files via my Windows desktop app and create playlists and play then via my android phone. However, this only works while the PC is turned on. Is there a way to specify a ...

OneByBoo

Roadie

1693 Views

1 replies

0 likes

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probleme de lancement

PlanfreeCountryFranceDevicePCOperating SystemWin 7Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrément de se lancer, quand je clique dessus, dans le gestionnaire des ...

Casual Listener

Plan free Country France Device PC Operating System Win 7 Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrém...

Bittencourt

Spotify Star

970 Views

3 replies

0 likes

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Superuser Contribution [Win7] Spotify just won't play anything, anyway.(almost)

PlanPremiumCountryFranceDevicePCOperating SystemWin 7 My Question or IssueSo, 3 weeks ago, spotify started to "pause" after playing a few songs, like, completely stops playing anything.Then the issue affected all the songs I downloaded, it would play...

Casual Listener

Plan Premium Country France Device PC Operating System Win 7   My Question or Issue So, 3 weeks ago, spotify started to "pause" after playing a few songs, like, completely stops playin...

Dikorzan

Casual Listener

681 Views

2 replies

0 likes

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Solved!! Quick search not working anymore since the last update

PlanPremiumCountryFinlandDevicePCOperating SystemWin 10 My Question or IssueSo if you, like me have a large playlist you used to be able to search for songs by just typing into the playlist without the search function or ctrl+f and it would take you ...

Casual Listener

  Plan Premium Country Finland Device PC Operating System Win 10   My Question or Issue So if you, like me have a large playlist you used to be able to search for songs by just t...

Sebasty

Community Legend

819 Views

1 replies

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Spotify won't download songs

On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). This happens independently of which playlist I try to dow...

Newbie

On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). T...

Jᴀᴄᴋ

Roadie

1296 Views

1 replies

0 likes

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Solved!! Crashing right as it opens

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 Pro My Question or IssueIve been a premium member for about 6 years ive lost accounts and other stuff... but let me ask why is my spotify crashing every time it opens since the new ...

Casual Listener

Plan Premium Country USA Device Windows Desktop Operating System Windows 10 Pro   My Question or Issue Ive been a premium member for about 6 years ive lost accounts and other stuff... ...

ListenToGlobal

Composer

1748 Views

3 replies

0 likes

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Playlist Details Sync

PlanSpotify Premium (Family)CountryUninted KingdomDeviceHP Desktop, HP Laptop, Samsung Galaxy S8Operating SystemWindows 10 Home (PC's), Android 9 (S8) My Question or IssueI believe this is a fairly common issue amongst Spotify users, and I have looke...

Newbie

Plan Spotify Premium (Family) Country Uninted Kingdom Device HP Desktop, HP Laptop, Samsung Galaxy S8 Operating System Windows 10 Home (PC's), Android 9 (S8)   My Question or Issue I b...

543 Views

0 replies

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PC App won't launch, can't uninstall, reinstall doesn't help

I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spotify folders I can find on my pc but it's still not w...

Newbie

I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spoti...

276 Views

0 replies

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Superuser Contribution Volume slider won't work

PlanPremiumCountryUSADeviceDell Latitude E7450Operating SystemWindows 8.1 Enterprise My Question or IssueAs others have posted, my volume slider (and song location slider) do not work. I have properly uninstalled/reinstalled twice, and I have toggled...

Newbie

Plan Premium Country USA Device Dell Latitude E7450 Operating System Windows 8.1 Enterprise   My Question or Issue As others have posted, my volume slider (and song location slider) do...

Katerina

Spotify Legend

3018 Views

1 replies

1 likes

Volume Control
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Disable Gapless Playback

PlanPremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueHow can i disable gapless playback? The option is not available in Spotify's settings.

Casual Listener

  Plan Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue How can i disable gapless playback? The option is not available in Spotify's ...

hookah

Casual Listener

754 Views

1 replies

1 likes

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Superuser Contribution Spotify stops playing music after a few seconds (PC)

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueLike the Title says "Spotify stops playing music after a few seconds (PC)" I've got the problem that Spotify stops playing music after a few seconds, and sometimes it wou...

Casual Listener

  Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Like the Title says "Spotify stops playing music after a few seconds (PC)" I've got th...

Caspar97

Newbie

765 Views

1 replies

2 likes

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Suche nach allen Alben mit Bach Werken (BWV Nummern)

Hallo,kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. BeispielSuche: BWV 10 oder Bach 10Ergebnis: BWV 100...BWV...

Casual Listener

Hallo, kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. &nb...

ListenToGlobal

Composer

654 Views

3 replies

0 likes

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SPOTIFY NON RIPRODUCE NESSUN BRANO

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente. Ho già provato a reistallare il programma diverse volte. Succede su tutti i brani anche quelli delle mie playlist che ho sempre...

Newbie

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente.   Ho già provato a reistallare il programma diverse volte. Succede su...

elisab3tta

Visitor

1298 Views

1 replies

5 likes

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I uploaded an album to my spotify and I can't do it again.

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc...It was a success, I created a playlist for the album and it was set on my PC then I tried to do the same for my phone so I can also liste...

Newbie

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc... It was a success, I created a playlist for the album and it was set on my PC t...

373 Views

0 replies

0 likes

Desktop
Your Music
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