Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39233 Views
75 replies
26 likes

39233 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67304 Views
265 replies
21 likes

67304 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Songs stop after 6-10s

PlanPremiumCountryLuxembourgDeviceNotebookOperating SystemWindows 10 My Question or IssueI've been a premium user for at least 2 years now and only recently did I start to get some issues on my notebook. I use Spotify on my desktop and also on my sma...

Alinour
Casual Listener
Plan Premium Country Luxembourg Device Notebook Operating System Windows 10 My Question or Issue I've been a premium user for at least 2 years now and only recently did I start to ge...
2019-05-23 8:44:19 AM
366 Views
0 replies
2 likes
song stops
Windows

366 Views
0 replies
2 likes

Superuser Contribution Extremly loud ads

Is Spotify trying ot burst peoples eardrums or what? iv'e been getting an ad that is like 3-5 time louder then the music, the first time i heard it i paniced and threw my headset off. Norway, KLM advertisement.

Arcona
Newbie
Is Spotify trying ot burst peoples eardrums or what? iv'e been getting an ad that is like 3-5 time louder then the music, the first time i heard it i paniced and threw my headset off. ...
2019-05-03 6:35:17 AM
2019-05-23 8:37:25 AM
Peter
Spotify Legend
847 Views
5 replies
6 likes

847 Views
5 replies
6 likes

Where are these local files coming from?

PlanPremiumCountryUSA BABYOperating SystemWindows 10 My Question or IssueI have local files enabled for only one directory. It is not enabled for iTunes or anthing else.Only one directory enabledThe directory that I want to use only has these 13 song...

weeeweee
Casual Listener
Plan Premium Country USA BABY Operating System Windows 10 My Question or Issue I have local files enabled for only one directory. It is not enabled for iTunes or anthing else. Only ...
2019-05-19 10:55:35 PM
2019-05-23 8:34:03 AM
weeeweee
Casual Listener
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Can't play a single song anymore

PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 My Question or IssueThis started happening a few days ago. Figured it would fix itself with the next restart. When that didnt work, I tried reinstalling the program and it got even worse. On the...

user-removed
Visitor
Plan Free Country Serbia Device PC Operating System Windows 10 My Question or Issue This started happening a few days ago. Figured it would fix itself with the next restart. When tha...
2019-05-19 12:25:46 AM
2019-05-23 4:57:41 AM
JawaBlue
Casual Listener
1550 Views
3 replies
0 likes

1550 Views
3 replies
0 likes

Please change the Artists tab

I like sorting my music by artist, but now when I click on the aritst I wanna listen to, I'm taken to the Artist's page. I've dealt with this by making specific artist playlists, but this is silly and is cluttering my playlist section. Just change th...

Malethar
Newbie
I like sorting my music by artist, but now when I click on the aritst I wanna listen to, I'm taken to the Artist's page. I've dealt with this by making specific artist playlists, but this is silly an...
2019-05-22 4:15:36 PM
334 Views
0 replies
4 likes

334 Views
0 replies
4 likes

[All Platforms][Playlists] Losing the playlist for the song I'm listening to

If I find a playlist and start playing it. Then search around or just move throughout spotify, to get back to that playlist I can use the back arrows. However, if I close Spotify and reopen it and simply press play, it continues playing from that pla...

CowboyCurtis
Newbie
If I find a playlist and start playing it. Then search around or just move throughout spotify, to get back to that playlist I can use the back arrows. However, if I close Spotify and reopen it and si...
2019-05-22 3:30:11 PM
469 Views
0 replies
0 likes
All Platforms
Playlists

469 Views
0 replies
0 likes

Daily Mix not working as before nor the same

My Question or Issue It's all about Daily Mix feature. It's not working in the same manner across platforms. Tested on Windows app, Android app and web player. The one I use the most often is the desktop app. In there the feature would allow you an s...

SheyCroix
Casual Listener
My Question or Issue It's all about Daily Mix feature. It's not working in the same manner across platforms. Tested on Windows app, Android app and web player. The one I use th...
2019-05-04 4:49:39 PM
2019-05-22 1:54:05 PM
SheyCroix
Casual Listener
2206 Views
2 replies
2 likes

2206 Views
2 replies
2 likes

Superuser Contribution Discography missing from artist page.

PlanPremiumCountryGreece My Question or IssueA couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can find it in my recently played list. I even can get it if I simply google it. S...

panabeer
Regular
Plan Premium Country Greece My Question or Issue A couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can fi...
2019-05-14 8:58:06 AM
2019-05-22 9:45:15 AM
panabeer
Regular
1336 Views
10 replies
0 likes

1336 Views
10 replies
0 likes

Superuser Contribution Spotify jumps 20-50 seconds into the next song

Hello, I have an issue with Spotify when playing a playlist, one sing is finished and Spotify then starts playing the next one, but starts somewhere between the 0:20 to 1:30 time (approx.). I have tried reinstalling Spotify on my laptop, but the prob...

_frksk
Casual Listener
Hello, I have an issue with Spotify when playing a playlist, one sing is finished and Spotify then starts playing the next one, but starts somewhere between the 0:20 to 1:30 time (approx.). ...
2019-05-04 1:16:29 PM
2019-05-22 7:34:18 AM
Peter
Spotify Legend
549 Views
2 replies
0 likes

549 Views
2 replies
0 likes

Spotify Store version auto crashes

PlanPremiumOperating SystemWindows 10 1809 My Question or IssueDownloaded the app from windows store, when I open Spotify, it appears for a few second on taskmanager then auto quits. I have checked crash reports but they are blank. Tried everything b...

blackrockazusa
Casual Listener
Plan Premium Operating System Windows 10 1809 My Question or Issue Downloaded the app from windows store, when I open Spotify, it appears for a few second on taskmanager then auto quits....
2019-05-20 1:36:27 PM
2019-05-22 6:57:11 AM
blackrockazusa
Casual Listener
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

My spotify starts to play random song which I not even have in any of my playlist.

PlanPremiumCountryBrazilDeviceMotorola G3, PCOperating SystemAndroid, Windows 7 Ultimate and Linux Mint My Question or IssueMy spotify starts playing randomly even when i'm already listening to something. It just switch the song suddenly. NO, I do no...

fr4an1991
Newbie
Plan Premium Country Brazil Device Motorola G3, PC Operating System Android, Windows 7 Ultimate and Linux Mint My Question or Issue My spotify starts playing randomly even when i'm a...
2019-05-22 4:15:21 AM
2019-05-22 6:53:35 AM
OneByBoo
Roadie
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Solved!! Weekly Playlist didn't update

PlanPremiumCountryUnited States of AmericaDeviceiPhone 6S/Dell LaptopOperating SystemiOS 12/Windows 10 My Question or IssueRecently I took over my brother's account (that he used like once) cause he got spotify premium on it. I've been listening all ...

SuperFire92
Casual Listener
Plan Premium Country United States of America Device iPhone 6S/Dell Laptop Operating System iOS 12/Windows 10 My Question or Issue Recently I took over my brother's account (that he ...
2019-05-20 11:04:12 PM
2019-05-21 7:50:11 PM
SuperFire92
Casual Listener
753 Views
2 replies
0 likes

753 Views
2 replies
0 likes

Bug with Spotify made playlist radio channels

PlanPremiumCountry: USA Device: regular xps dell desktop pcOperating Systemwindows 10 I would like to reprt that there is a bug with the windows 10 version of spotify. The bug is that that at this time, I cant unfollow spotify made playlist radio cha...

jmose28008
Casual Listener
Plan Premium Country: USA Device: regular xps dell desktop pc Operating System windows 10 I would like to reprt that there is a bug with the windows 10 version of spotif...
2019-05-20 7:17:50 PM
2019-05-21 6:18:40 PM
Sebasty
Community Legend
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Superuser Contribution Problemas con la música

Hola, desde la semana pasada Spotify no me funciona, me lo he reinstalado 5 veces pero cuando pongo una canción se me para a los 5 segundos y me da error de iqe la canción no se puede reproducir, pero me pasa con todas las canciones, tengo Windows 10...

prudensito
Casual Listener
Hola, desde la semana pasada Spotify no me funciona, me lo he reinstalado 5 veces pero cuando pongo una canción se me para a los 5 segundos y me da error de iqe la canción no se puede reproducir, per...
2019-05-20 7:17:25 PM
2019-05-21 3:49:20 PM
Jemi
Spotify Legend
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

Solved!! Music only play 3 seconds

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueWhen I start playing a song it only play 3 seconds and show the error message "Can´t play the current song".

JSimoes4
Casual Listener
Plan Premium Country Portugal Device PC Operating System Windows 10 My Question or Issue When I start playing a song it only play 3 seconds and show the error message "Can´t ...
2019-05-20 8:13:10 PM
2019-05-21 3:07:13 PM
JSimoes4
Casual Listener
2146 Views
2 replies
0 likes

2146 Views
2 replies
0 likes

Superuser Contribution Can't see MP3s in added sources

On the desktop app I am trying to add some local music by adding a source that points to the directory where the music is located. Basically, following the instructions. Unfortunately, none of the MP3 songs in that directory are showing up under "Loc...

disco59
Casual Listener
On the desktop app I am trying to add some local music by adding a source that points to the directory where the music is located. Basically, following the instructions. Unfortunately, none of the MP...
2019-05-10 10:07:25 PM
2019-05-21 2:20:55 PM
Peter
Spotify Legend
779 Views
3 replies
0 likes
add source
local
mp3

779 Views
3 replies
0 likes

Solved!!Superuser Contribution Play button bug

PlanPremiumCountryCzech RepublicOperating SystemWindows 10My Question or IssueHi, after a while of using Windows app it seems that there is a little bug. When Spotify is running on a taskbar, there are pause, skip buttons, but they seems to not work ...

PRYDACZ
Casual Listener
Plan Premium Country Czech Republic Operating System Windows 10 My Question or Issue Hi, after a while of using Windows app it seems that there is a little bug. When Spotify is running on a ta...
2019-05-14 2:06:33 PM
2019-05-21 2:17:04 PM
Peter
Spotify Legend
472 Views
1 replies
0 likes

472 Views
1 replies
0 likes

Superuser Contribution [Desktop] Spotify crashes on changing song

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 10Spotify release: 1.1.5.153.gf614956dMy Question or IssueI am listening to a song (see screenshot).Then when I double click on a track to change song, Spotify crashes (immiedetly shuts dow...

sundinc
Music Fan
Plan Premium Country Sweden Device Desktop Operating System Windows 10 Spotify release: 1.1.5.153.gf614956d My Question or Issue I am listening to a song (see screenshot). The...
2019-05-09 9:56:00 AM
2019-05-21 1:29:01 PM
Peter
Spotify Legend
1315 Views
3 replies
0 likes

1315 Views
3 replies
0 likes

Spotify stop the music after 5 second or doesnt play the song.

PlanFreeCountrySpainDeviceHP elitebook 840 g5 Operating SystemWindows 10 My Question or IssueSpotify stop after being playing a song for 5 seconds or doesnt play the song.

ardospotify00
Newbie
Plan Free Country Spain Device HP elitebook 840 g5 Operating System Windows 10 My Question or Issue Spotify stop after being playing a song for 5 seconds or doesnt play the son...
2019-05-20 10:34:34 PM
2019-05-21 10:09:13 AM
Keanu_C
Community Legend
589 Views
2 replies
0 likes

589 Views
2 replies
0 likes

upload own songs on Spotify ?

Hello guys today i started with spotify premium and i have one question.is it possible to upload my own songs on spotify ?i mean i know that its possible to choose from local data on the PC and than i can download the songs on my mobile phone or othe...

nico_91-de
Newbie
Hello guys 🙂 today i started with spotify premium and i have one question. is it possible to upload my own songs on spotify ? i mean i know that its possible to choose from local data on the PC a...
2019-05-20 8:20:12 PM
2019-05-21 10:00:46 AM
Keanu_C
Community Legend
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

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