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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152985 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142436 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11382 Views

1 replies

6 likes

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Solved!! Quick search not working anymore since the last update

PlanPremiumCountryFinlandDevicePCOperating SystemWin 10 My Question or IssueSo if you, like me have a large playlist you used to be able to search for songs by just typing into the playlist without the search function or ctrl+f and it would take you ...

Casual Listener

  Plan Premium Country Finland Device PC Operating System Win 10   My Question or Issue So if you, like me have a large playlist you used to be able to search for songs by just t...

Sebasty

Community Legend

838 Views

1 replies

0 likes

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Spotify won't download songs

On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). This happens independently of which playlist I try to dow...

Newbie

On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). T...

Jᴀᴄᴋ

Roadie

1315 Views

1 replies

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Solved!! Crashing right as it opens

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 Pro My Question or IssueIve been a premium member for about 6 years ive lost accounts and other stuff... but let me ask why is my spotify crashing every time it opens since the new ...

Casual Listener

Plan Premium Country USA Device Windows Desktop Operating System Windows 10 Pro   My Question or Issue Ive been a premium member for about 6 years ive lost accounts and other stuff... ...

ListenToGlobal

Composer

1778 Views

3 replies

0 likes

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Playlist Details Sync

PlanSpotify Premium (Family)CountryUninted KingdomDeviceHP Desktop, HP Laptop, Samsung Galaxy S8Operating SystemWindows 10 Home (PC's), Android 9 (S8) My Question or IssueI believe this is a fairly common issue amongst Spotify users, and I have looke...

Newbie

Plan Spotify Premium (Family) Country Uninted Kingdom Device HP Desktop, HP Laptop, Samsung Galaxy S8 Operating System Windows 10 Home (PC's), Android 9 (S8)   My Question or Issue I b...

553 Views

0 replies

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PC App won't launch, can't uninstall, reinstall doesn't help

I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spotify folders I can find on my pc but it's still not w...

Newbie

I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spoti...

289 Views

0 replies

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Superuser Contribution Volume slider won't work

PlanPremiumCountryUSADeviceDell Latitude E7450Operating SystemWindows 8.1 Enterprise My Question or IssueAs others have posted, my volume slider (and song location slider) do not work. I have properly uninstalled/reinstalled twice, and I have toggled...

Newbie

Plan Premium Country USA Device Dell Latitude E7450 Operating System Windows 8.1 Enterprise   My Question or Issue As others have posted, my volume slider (and song location slider) do...

Katerina

Spotify Legend

3056 Views

1 replies

1 likes

Volume Control
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Disable Gapless Playback

PlanPremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueHow can i disable gapless playback? The option is not available in Spotify's settings.

Casual Listener

  Plan Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue How can i disable gapless playback? The option is not available in Spotify's ...

hookah

Casual Listener

762 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Spotify stops playing music after a few seconds (PC)

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueLike the Title says "Spotify stops playing music after a few seconds (PC)" I've got the problem that Spotify stops playing music after a few seconds, and sometimes it wou...

Casual Listener

  Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Like the Title says "Spotify stops playing music after a few seconds (PC)" I've got th...

Caspar97

Newbie

781 Views

1 replies

2 likes

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Suche nach allen Alben mit Bach Werken (BWV Nummern)

Hallo,kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. BeispielSuche: BWV 10 oder Bach 10Ergebnis: BWV 100...BWV...

Casual Listener

Hallo, kann mir zufällig jemand erklären, wie man nach allen Alben mit BWV (Bach Werke Verzeichnis) Nummern suchen kann? Die Suche bringt leider alle möglichen, aber keine korrekten Ergebnisse. &nb...

ListenToGlobal

Composer

671 Views

3 replies

0 likes

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SPOTIFY NON RIPRODUCE NESSUN BRANO

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente. Ho già provato a reistallare il programma diverse volte. Succede su tutti i brani anche quelli delle mie playlist che ho sempre...

Newbie

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente.   Ho già provato a reistallare il programma diverse volte. Succede su...

elisab3tta

Visitor

1308 Views

1 replies

5 likes

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I uploaded an album to my spotify and I can't do it again.

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc...It was a success, I created a playlist for the album and it was set on my PC then I tried to do the same for my phone so I can also liste...

Newbie

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc... It was a success, I created a playlist for the album and it was set on my PC t...

384 Views

0 replies

0 likes

Desktop
Your Music
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Spotify Desktop not working on Windows 10

PlanPremiumCountrySpain DeviceLenovo YOGA 710-14ISKOperating SystemWindows 10 My Question or IssueEvery time I try to play a song on Spotify, it stops after 3-5 seconds and the message "Can't play the current song" appears. I've tried deleting the pr...

Casual Listener

Plan Premium Country Spain   Device Lenovo YOGA 710-14ISK Operating System Windows 10   My Question or Issue Every time I try to play a song on Spotify, it stops after 3-5 second...

OneByBoo

Roadie

390 Views

1 replies

1 likes

  • 390 Views
  • 1 replies
  • 1 likes

'Can't Play Current Song' after 6ish seconds

PlanFreeCountryUnited KingdomDeviceRazer Blade StealthOperating SystemWindows 10 My Question or IssueI have been using spotify for many years now, but recently, whenever I try to play a song from a playlist it will play 6 seconds then stop. This does...

Casual Listener

  Plan Free Country United Kingdom Device Razer Blade Stealth Operating System Windows 10   My Question or Issue I have been using spotify for many years now, but recently, whene...

himanijain

Regular

1018 Views

3 replies

0 likes

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Music stops playing after 5 seconds

So at first a bunch of songs I added from mobile were missing on Desktop, and it wouldn't play many of them. So I reinstalled and that seemed to work, but only 5 seconds of each song plays before it stops. I Googled this and already deleted all files...

Casual Listener

So at first a bunch of songs I added from mobile were missing on Desktop, and it wouldn't play many of them. So I reinstalled and that seemed to work, but only 5 seconds of each song plays before it ...

janni3

Casual Listener

1019 Views

3 replies

0 likes

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Skip button going backwards

Plan:PremiumCountry:United StatesDevice:PCOperating System:Windows 10My Question or Issue:I press the next track button on my keyboard which is the F8 button, but it instead does the function of the previous track button. The previous track button pe...

Newbie

  Plan: Premium Country: United States Device: PC Operating System: Windows 10 My Question or Issue: I press the next track button on my keyboard which is the F8 button, but it instead...

583 Views

0 replies

0 likes

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Entire Spotify Library missing (except for 5 albums)

PlanPremiumCountryUSADeviceiPhone 7, PCOperating Systemlatest iOS, Windows 10 My Question or IssueHi everyone - I migrated from Groove to Spotify and it worked great. 500+ albums and 10 playlists matched and showed up in Spotify across all platforms....

Newbie

Plan Premium Country USA Device iPhone 7, PC Operating System latest iOS, Windows 10   My Question or Issue Hi everyone - I migrated from Groove to Spotify and it worked great.  &...

FabioFaria

Newbie

949 Views

1 replies

0 likes

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Global Media keys

PlanPremiumCountryUKDeviceHP PavillionOperating SystemWindows 10Spotify Build1.1.5.153.gf614956dMy Question or IssueFollowing the most recent update, the media keys on my keyboard no longer work globally. They worked fine a week or so ago but all of ...

Casual Listener

Plan Premium Country UK Device HP Pavillion Operating System Windows 10 Spotify Build 1.1.5.153.gf614956d My Question or Issue Following the most recent update, the media keys on my keyboa...

jordan8396

Casual Listener

978 Views

1 replies

0 likes

Global
media keys
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Superuser Contribution playlist filter isn't working properly

I just got a problem with the filter in my playlists after the latest update, when I now search up an artist I have on spotify, it does find the songs on that artist, but when I play one song and expect it to change to another song by the same artist...

Casual Listener

I just got a problem with the filter in my playlists after the latest update, when I now search up an artist I have on spotify, it does find the songs on that artist, but when I play one so...

Katerina

Spotify Legend

5073 Views

13 replies

20 likes

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[Connect] Connection problems

Windows 10BelgiumPremium subscription Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, but then I had error 7. I then tried it again and now it says er...

Newbie

Windows 10 Belgium Premium subscription   Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, ...

588 Views

0 replies

0 likes

Connect
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Synchronisation between smartphone and desktop doesn't work

PlanPremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello everybody, I've noticed that since one month I can't find anymore on the desktop the songs I saved in my smartphone's...

Newbie

Plan Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello everybody, I've noticed that since one mo...

sebacicu

Newbie

377 Views

1 replies

0 likes

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