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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80971 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775113 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17765 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2781 Views

0 replies

4 likes

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Last.fm not scrobbling

My spotify plays won't scrobble to Last.fm. I get that it usually doesn't work on the Spotify desktop app, but I've been playing music from open.spotify.com. I've disconnected my account and reconnected several times, even removing access first from ...

Casual Listener

My spotify plays won't scrobble to Last.fm. I get that it usually doesn't work on the Spotify desktop app, but I've been playing music from open.spotify.com. I've disconnected my account and reconnec...

Sebasty

Community Legend

2212 Views

1 replies

0 likes

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Bose SoundTouch Speakers Not Showing in Devices

PlanPremiumCountryUKDevice(Desktop PC)Operating System(Windows 10) My Question or IssueI have my PC connected to my Bose SoundTouch speakers via Bluetooth. The speakers work fine for Windows Apps but do not appear in Spotify. I have removed the speak...

Visitor

Plan Premium Country UK Device (Desktop PC) Operating System (Windows 10)   My Question or Issue I have my PC connected to my Bose SoundTouch speakers via Bluetooth. The speakers work ...

708 Views

0 replies

0 likes

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Cant open spotify

PlanFreeCountryMexicoDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 version 1803 My Question or IssueSpotify does not open to me, I uninstalled and reinstalled it several times and it still did not open anything, ...

Casual Listener

Plan Free Country Mexico Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 version 1803   My Question or Issue Spotify does not open to me, I unins...

537 Views

0 replies

0 likes

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Spotify Not Scrobbling To Last.Fm

I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even wouldn't let me love any more songs, every time I try t...

Gig Goer

I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even woul...

KingGodCurse

Gig Goer

2567 Views

2 replies

0 likes

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Spotify wont work

hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it.its songs there are in spotify not songs i have on my pc.i already tried reinstall it, p...

Visitor

hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it. its songs there are in spotify not ...

442 Views

0 replies

1 likes

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  • 1 likes

Sliders (volume and "time") not working

PlanPremiumCountrySlovakiaDeviceDesktopOperating SystemWindows 7 Professional My Question or IssueI can't move the volume slider with mouse, I can only increase/decrease volume by keyboard shortcuts (CTRL + up/down arrow) and I can't seek forward/bac...

Casual Listener

Plan Premium Country Slovakia Device Desktop Operating System Windows 7 Professional   My Question or Issue I can't move the volume slider with mouse, I can only increase/decrease volu...

Sh4rp

Casual Listener

660 Views

1 replies

0 likes

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Plays 2 songs and stops, no commercials either

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueOn my desktop using Windows 10, it plays 2 songs and stops. None of the commercials play, it just stops. I have to close out of Spotify, wait a few seconds, reopen ...

Visitor

Plan Free/Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue On my desktop using Windows 10, it plays 2 songs and stops.  None of the commercial...

404 Views

0 replies

0 likes

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Solved!! How do I uncheck all liked songs?

After I renewed my Spotify Premium subscription, I noticed that all of my previous added songs to the library became "liked" songs. There are now around 4000 songs in the liked section. Is ther any way to uncheck all of those songs? I really don't wa...

Casual Listener

After I renewed my Spotify Premium subscription, I noticed that all of my previous added songs to the library became "liked" songs. There are now around 4000 songs in the liked section. Is ther any w...

Fendera

Casual Listener

2813 Views

5 replies

0 likes

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My songs won´t show in any playlist

PlanPremiumCountrySpainDeviceWindows PCOperating SystemWindows 10 Pro My Question or IssueSince a long time ago most of my songs don´t show but now none of them, any ideas of what can I do?

Casual Listener

  Plan Premium Country Spain Device Windows PC Operating System Windows 10 Pro   My Question or Issue Since a long time ago most of my songs don´t show but now none of them, any ...

Rene01

Community Legend

673 Views

3 replies

1 likes

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  • 1 likes

Friend activity still not updating

I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do. So far I have tried:Re-installing SpotifyRestarting my pc Logging in and out of my Spotify ac...

Visitor

I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do.  So far I have tried: Re-installing...

507 Views

0 replies

0 likes

Friend Activity
not updating
not working
  • 507 Views
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ALL the songs greyed out

PlanFreeCountryMexicoDevicePcOperating SystemWindows 7 My Question or Issuei try to listen to my playlist using the program,and all the songs are greyed out and my playlists apear empty,i see in the web player,and the song appear but not in the progr...

Visitor

  Plan Free Country Mexico Device Pc Operating System Windows 7   My Question or Issue i try to listen to my playlist using the program,and all the songs are greyed out and my pl...

381 Views

0 replies

0 likes

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spotify slowly

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or Issue

Regular

Plan Premium Country Turkey Device PC Operating System Windows 10       My Question or Issue

BluePanda

Music Fan

716 Views

2 replies

0 likes

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New Releases for You disappeared

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueThe New Releases for You section has disappeared from Browse > Discover for me for days now. Please fix this as it's a really useful section that I rely heavily upon to di...

Casual Listener

Plan Premium Country United Kingdom Operating System Windows 10   My Question or Issue The New Releases for You section has disappeared from Browse > Discover for me for day...

628 Views

0 replies

1 likes

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Spotify only plays Local Files

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify hasn't been working at all for a while now. I can still play Local Files but I don't need Spotify for that. Songs simply don't play when I click on them, they hav...

Visitor

Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue My Spotify hasn't been working at all for a while now. I can still play Local Files but I don't n...

cs812

Music Fan

1127 Views

1 replies

0 likes

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Spotify prevents computer from going to sloop

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 version 1903 My Question or IssueWhenever spotify is running my computer does not go to sleep.It does not matter whether music is playing or not. C:\WINDOWS\system32>powercfg /r...

Casual Listener

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 version 1903   My Question or Issue Whenever spotify is running my computer does not go to sleep. It do...

560 Views

0 replies

1 likes

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Spotify does not show correct song when playing playlist randomized

PlanPremiumCountry SE DeviceLenovo CarbonOperating SystemW10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play the starred playlist (randomized) the song played is different from the one showed at the bottom of Spotify applicati...

Gig Goer

Plan Premium Country SE   Device Lenovo Carbon Operating System W10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   When I play the starred playlist (...

783 Views

0 replies

0 likes

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Legendary recordings recommendations seen on mobile not available in desktop app

PlanPremiumCountry DeviceCustom PCOperating SystemWindows 10 My Question or IssueI am old school and like to collect albums rather than songs. I am building my library of classical albums and on my iPad this is easy by searching under classical and h...

Regular

Plan Premium Country   Device Custom PC Operating System Windows 10   My Question or Issue I am old school and like to collect albums rather than songs.  I am building my lib...

492 Views

0 replies

0 likes

great recordings
Recommendations
Search
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Liked song confusing indicator

PlanFreeCountryArgentinaDevicePC DesktopOperating SystemWindows 10 My Question or IssueI detected the following liked song from one of my playlist As you can see it is marked as liked song but when i enter in one of the artists, it's not shown as lik...

Music Fan

  Plan Free Country Argentina Device PC Desktop Operating System Windows 10   My Question or Issue I detected the following liked song from one of my playlist   As you ...

tanocapo

Music Fan

797 Views

2 replies

0 likes

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Artillery - By Inheritance in Turkey

PlanPremiumCountryTurkeyDevice(iPhone 6, Windows 10)Operating System(iOS 10, Windows 10)My Question or IssueHello, in Turkey Artillery - By Inheritance album is not available please solve this problem. Thanks

Casual Listener

Plan Premium Country Turkey Device (iPhone 6, Windows 10) Operating System (iOS 10, Windows 10) My Question or Issue Hello, in Turkey Artillery - By Inheritance album is not available p...

406 Views

0 replies

1 likes

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Desktop app randomly stops loading for some reason

PlanFree/PremiumDeviceComputerOperating SystemWindows 7 Ultimate 64-bit My Question or Issueplease review the image provided for bug replication

Visitor

Plan Free/Premium Device Computer Operating System Windows 7 Ultimate 64-bit   My Question or Issue please review the image provided for bug replication

366 Views

0 replies

0 likes

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