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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83842 Views

40 replies

68 likes

  • 83842 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795223 Views

505 replies

64 likes

  • 795223 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23833 Views

25 replies

7 likes

  • 23833 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3056 Views

0 replies

4 likes

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Spotify does not show correct song when playing playlist randomized

PlanPremiumCountry SE DeviceLenovo CarbonOperating SystemW10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play the starred playlist (randomized) the song played is different from the one showed at the bottom of Spotify applicati...

Gig Goer

Plan Premium Country SE   Device Lenovo Carbon Operating System W10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   When I play the starred playlist (...

785 Views

0 replies

0 likes

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Legendary recordings recommendations seen on mobile not available in desktop app

PlanPremiumCountry DeviceCustom PCOperating SystemWindows 10 My Question or IssueI am old school and like to collect albums rather than songs. I am building my library of classical albums and on my iPad this is easy by searching under classical and h...

Regular

Plan Premium Country   Device Custom PC Operating System Windows 10   My Question or Issue I am old school and like to collect albums rather than songs.  I am building my lib...

498 Views

0 replies

0 likes

great recordings
Recommendations
Search
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Liked song confusing indicator

PlanFreeCountryArgentinaDevicePC DesktopOperating SystemWindows 10 My Question or IssueI detected the following liked song from one of my playlist As you can see it is marked as liked song but when i enter in one of the artists, it's not shown as lik...

Music Fan

  Plan Free Country Argentina Device PC Desktop Operating System Windows 10   My Question or Issue I detected the following liked song from one of my playlist   As you ...

tanocapo

Music Fan

809 Views

2 replies

0 likes

  • 809 Views
  • 2 replies
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Artillery - By Inheritance in Turkey

PlanPremiumCountryTurkeyDevice(iPhone 6, Windows 10)Operating System(iOS 10, Windows 10)My Question or IssueHello, in Turkey Artillery - By Inheritance album is not available please solve this problem. Thanks

Casual Listener

Plan Premium Country Turkey Device (iPhone 6, Windows 10) Operating System (iOS 10, Windows 10) My Question or Issue Hello, in Turkey Artillery - By Inheritance album is not available p...

407 Views

0 replies

1 likes

  • 407 Views
  • 0 replies
  • 1 likes

Desktop app randomly stops loading for some reason

PlanFree/PremiumDeviceComputerOperating SystemWindows 7 Ultimate 64-bit My Question or Issueplease review the image provided for bug replication

Visitor

Plan Free/Premium Device Computer Operating System Windows 7 Ultimate 64-bit   My Question or Issue please review the image provided for bug replication

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Local files showing even though it's turned off

PlanFree/PremiumCountryUSDevice(iPhone 8 Plus, Desktop, iPad Pro)Operating System(iOS 12, Windows 10) My Question or IssueWhy do local files keep showing in Spotify when I have it turned off in options? By local files I assume it means files on my lo...

Visitor

Plan Free/Premium Country US Device (iPhone 8 Plus, Desktop, iPad Pro) Operating System (iOS 12, Windows 10)   My Question or Issue Why do local files keep showing in Spotify when I ha...

580 Views

0 replies

4 likes

  • 580 Views
  • 0 replies
  • 4 likes

Como eu faço para bloquear artistas no Pc?

Plan | PlanoFreeCountry | PaísBrazilDevice | DispositivoAcer Aspire E1-510Operating System | SOWindows 10 1803 My Question or IssuePT: Como eu faço para bloquear artistas?En: How do I block artists?

Visitor

Plan | Plano Free Country | País Brazil Device | Dispositivo Acer Aspire E1-510 Operating System | SO Windows 10 1803   My Question or Issue PT: Como eu faço para bloquear artista...

Bittencourt

Spotify Star

5162 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Album Art Not Showing Up

PlanPremiumCountryU.S.Operating SystemWindows 10 My Question or IssueGrey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled Spotify completely twice. Erased appdata folder and everything, but this...

Casual Listener

Plan Premium Country U.S. Operating System Windows 10   My Question or Issue Grey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled ...

MistwalkerEon

Casual Listener

3035 Views

4 replies

0 likes

  • 3035 Views
  • 4 replies
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My spotify don't work on my pc

PlanPremiumCountryUkDevicePcOperating System Windows 10 My Question or IssueMy spotify don't work on my pc !!! So i brought spotify premium and i signed in on my phone and on my pc it works fine on my phone but on my pc it don't work. whenever i try ...

Casual Listener

  Plan Premium Country Uk Device Pc Operating System  Windows 10   My Question or Issue My spotify don't work on my pc !!!   So i brought spotify premium and i signed...

Sebasty

Community Legend

1929 Views

6 replies

0 likes

Spotify not working
spotify pc
  • 1929 Views
  • 6 replies
  • 0 likes

Spotify App behaving like an empty shell

About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out to this community to help me. What did I try?-Went t...

Visitor

About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out t...

484 Views

0 replies

1 likes

  • 484 Views
  • 0 replies
  • 1 likes

Special Characters in URIs

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueSpotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characters and when I try to share playlists using the http-link and open the li...

Regular

Plan Premium Country Germany Operating System Windows 10   My Question or Issue Spotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characte...

777 Views

0 replies

2 likes

Uri
URL
  • 777 Views
  • 0 replies
  • 2 likes

Windows 10 desktop app fails to load correctly...

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not connect when first starting the app. I have to shut it down and re-start the ...

Regular

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not c...

619 Views

0 replies

0 likes

bug
  • 619 Views
  • 0 replies
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Solved!! Save not working (not over limit)

I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not show the album after this. In other words, it behave...

Casual Listener

I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not s...

John_marston92

Casual Listener

12196 Views

35 replies

0 likes

Mac
  • 12196 Views
  • 35 replies
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Solved!! can't add all titles on an album

PlanPremiumCountrycanadaDevicedell laptopOperating Systemwindows 10 My Question or Issuedoesnt have the option to add all titles when i click on the three dots of an album. I did the latest update but still nothing. Seems like i only have the option ...

Casual Listener

Plan Premium Country canada Device dell laptop Operating System windows 10   My Question or Issue doesnt have the option to add all titles when i click on the three dots of an album. I...

help_for_joint

Casual Listener

1395 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify cant play right now. if you have the file on your computer you can import it.

PlanFree/PremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuehave this error at the top of the screen, spotify on my phone works as intended, if i go over to the pc i have this error, no sound, no spotify in my sound mixer at all, ...

Visitor

    Plan Free/Premium Country UK Device PC Operating System Windows 10   My Question or Issue have this error at the top of the screen, spotify on my phone works as intende...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Why does spotify on my PC keep connecting to my sky box?

PlanFreeCountryUKDeviceDELL PC 2014/15Operating SystemWindows 10My Question or Issuewhy does spotify keep connecting to my sky box? I am playing spotify on my PC and all is fine, then automatically it will stop on the PC and play on the SKY box. Keep...

Visitor

Plan Free Country UK Device DELL PC 2014/15 Operating System Windows 10 My Question or Issue why does spotify keep connecting to my sky box?  I am playing spotify on my PC and all is f...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
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No music available | In Windows 10

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Windows 10 edition of Spotify refuses to work. Whenever I open up any version wether it be the Spotify provided link or the Windows 10 version off the Micro...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue My Windows 10 edition of Spotify refuses to work. Whenever I open up any version we...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Cant find spotify on my samsung galaxy watch

PlanPremiumCountryEgyptDeviceSamsung note 9Operating SystemLatest Android

Visitor

  Plan Premium Country Egypt Device Samsung note 9 Operating System Latest Android       

450 Views

0 replies

0 likes

Samsung
  • 450 Views
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Unable to Rearrange Songs (Windows Desktop)

PlanPremiumCountryUSDeviceSurfaceOperating System Windows 10 My Question or IssueUnable to drag and drop songs within playlist. No headers/ columns have been selected. Affecting all self created playlists.

Casual Listener

Plan Premium Country US Device Surface Operating System   Windows 10   My Question or Issue Unable to drag and drop songs within playlist. No headers/ columns have been selected....

josh1138-us

Casual Listener

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Clicking on Artsit plays all the songs, not just ones I saved to my library

PlanPremiumDeviceDesktopOperating SystemWindows 10 Pro My Question or Issue: So in the past, I've been able to click on "Artist" under "Your library" and click Play on an artist and it would play ONLY songs I added to my library. Like if I clicked th...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10 Pro   My Question or Issue:   So in the past, I've been able to click on "Artist" under "Your library" and click Play on a...

MikkelJuulØstbe

Newbie

794 Views

2 replies

1 likes

  • 794 Views
  • 2 replies
  • 1 likes