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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80988 Views

40 replies

68 likes

  • 80988 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775217 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17810 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

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Local files showing even though it's turned off

PlanFree/PremiumCountryUSDevice(iPhone 8 Plus, Desktop, iPad Pro)Operating System(iOS 12, Windows 10) My Question or IssueWhy do local files keep showing in Spotify when I have it turned off in options? By local files I assume it means files on my lo...

Visitor

Plan Free/Premium Country US Device (iPhone 8 Plus, Desktop, iPad Pro) Operating System (iOS 12, Windows 10)   My Question or Issue Why do local files keep showing in Spotify when I ha...

577 Views

0 replies

4 likes

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Como eu faço para bloquear artistas no Pc?

Plan | PlanoFreeCountry | PaísBrazilDevice | DispositivoAcer Aspire E1-510Operating System | SOWindows 10 1803 My Question or IssuePT: Como eu faço para bloquear artistas?En: How do I block artists?

Visitor

Plan | Plano Free Country | País Brazil Device | Dispositivo Acer Aspire E1-510 Operating System | SO Windows 10 1803   My Question or Issue PT: Como eu faço para bloquear artista...

Bittencourt

Spotify Star

5130 Views

1 replies

0 likes

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  • 1 replies
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Album Art Not Showing Up

PlanPremiumCountryU.S.Operating SystemWindows 10 My Question or IssueGrey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled Spotify completely twice. Erased appdata folder and everything, but this...

Casual Listener

Plan Premium Country U.S. Operating System Windows 10   My Question or Issue Grey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled ...

MistwalkerEon

Casual Listener

3030 Views

4 replies

0 likes

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My spotify don't work on my pc

PlanPremiumCountryUkDevicePcOperating System Windows 10 My Question or IssueMy spotify don't work on my pc !!! So i brought spotify premium and i signed in on my phone and on my pc it works fine on my phone but on my pc it don't work. whenever i try ...

Casual Listener

  Plan Premium Country Uk Device Pc Operating System  Windows 10   My Question or Issue My spotify don't work on my pc !!!   So i brought spotify premium and i signed...

Sebasty

Community Legend

1896 Views

6 replies

0 likes

Spotify not working
spotify pc
  • 1896 Views
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Spotify App behaving like an empty shell

About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out to this community to help me. What did I try?-Went t...

Visitor

About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out t...

478 Views

0 replies

1 likes

  • 478 Views
  • 0 replies
  • 1 likes

Special Characters in URIs

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueSpotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characters and when I try to share playlists using the http-link and open the li...

Regular

Plan Premium Country Germany Operating System Windows 10   My Question or Issue Spotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characte...

758 Views

0 replies

2 likes

Uri
URL
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  • 2 likes

Windows 10 desktop app fails to load correctly...

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not connect when first starting the app. I have to shut it down and re-start the ...

Regular

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not c...

614 Views

0 replies

0 likes

bug
  • 614 Views
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Solved!! Save not working (not over limit)

I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not show the album after this. In other words, it behave...

Casual Listener

I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not s...

John_marston92

Casual Listener

11964 Views

35 replies

0 likes

Mac
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Solved!! can't add all titles on an album

PlanPremiumCountrycanadaDevicedell laptopOperating Systemwindows 10 My Question or Issuedoesnt have the option to add all titles when i click on the three dots of an album. I did the latest update but still nothing. Seems like i only have the option ...

Casual Listener

Plan Premium Country canada Device dell laptop Operating System windows 10   My Question or Issue doesnt have the option to add all titles when i click on the three dots of an album. I...

help_for_joint

Casual Listener

1375 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify cant play right now. if you have the file on your computer you can import it.

PlanFree/PremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuehave this error at the top of the screen, spotify on my phone works as intended, if i go over to the pc i have this error, no sound, no spotify in my sound mixer at all, ...

Visitor

    Plan Free/Premium Country UK Device PC Operating System Windows 10   My Question or Issue have this error at the top of the screen, spotify on my phone works as intende...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Why does spotify on my PC keep connecting to my sky box?

PlanFreeCountryUKDeviceDELL PC 2014/15Operating SystemWindows 10My Question or Issuewhy does spotify keep connecting to my sky box? I am playing spotify on my PC and all is fine, then automatically it will stop on the PC and play on the SKY box. Keep...

Visitor

Plan Free Country UK Device DELL PC 2014/15 Operating System Windows 10 My Question or Issue why does spotify keep connecting to my sky box?  I am playing spotify on my PC and all is f...

398 Views

0 replies

0 likes

  • 398 Views
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No music available | In Windows 10

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Windows 10 edition of Spotify refuses to work. Whenever I open up any version wether it be the Spotify provided link or the Windows 10 version off the Micro...

Visitor

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue My Windows 10 edition of Spotify refuses to work. Whenever I open up any version we...

288 Views

0 replies

0 likes

  • 288 Views
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Cant find spotify on my samsung galaxy watch

PlanPremiumCountryEgyptDeviceSamsung note 9Operating SystemLatest Android

Visitor

  Plan Premium Country Egypt Device Samsung note 9 Operating System Latest Android       

448 Views

0 replies

0 likes

Samsung
  • 448 Views
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Unable to Rearrange Songs (Windows Desktop)

PlanPremiumCountryUSDeviceSurfaceOperating System Windows 10 My Question or IssueUnable to drag and drop songs within playlist. No headers/ columns have been selected. Affecting all self created playlists.

Casual Listener

Plan Premium Country US Device Surface Operating System   Windows 10   My Question or Issue Unable to drag and drop songs within playlist. No headers/ columns have been selected....

josh1138-us

Casual Listener

671 Views

1 replies

0 likes

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  • 1 replies
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Clicking on Artsit plays all the songs, not just ones I saved to my library

PlanPremiumDeviceDesktopOperating SystemWindows 10 Pro My Question or Issue: So in the past, I've been able to click on "Artist" under "Your library" and click Play on an artist and it would play ONLY songs I added to my library. Like if I clicked th...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10 Pro   My Question or Issue:   So in the past, I've been able to click on "Artist" under "Your library" and click Play on a...

MikkelJuulØstbe

Newbie

792 Views

2 replies

1 likes

  • 792 Views
  • 2 replies
  • 1 likes

Spotify cracking a lot in windows

Guys I have a problem with my Spotify he’s cracking a lot in stopping my computer, So I need to restart every time but I have a good computer with a x64 windows 10 and 6GB of RAM,I use it have some years on and just now it’s happening this I think th...

Regular

Guys I have a problem with my Spotify he’s cracking a lot in stopping my computer,  So I need to restart every time but I have a good computer with a x64 windows 10 and 6GB of RAM,I use it have ...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Spotify keeps switching to other device playing same song.

PlanPremiumCountryBelgiumDeviceDesktop & laptopOperating SystemWindows 10 (both devices My Question or IssuePlaying songs on laptop. After a random amount of time playing it jumps back to the same song that is supposedly playing on my desktop. (Green...

Newbie

Plan Premium Country Belgium Device Desktop & laptop Operating System Windows 10 (both devices   My Question or Issue Playing songs on laptop. After a random amount of time playing...

720 Views

0 replies

0 likes

  • 720 Views
  • 0 replies
  • 0 likes

Automatic play bug

PlanPremiumCountryCosta Rica DeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I play the song Lalala by Y2K and bbno$ it plays normaly, but it doesn't play anything else automatically, with every song played after Lalala you can't hit ...

Visitor

Plan Premium Country Costa Rica   Device Laptop Operating System Windows 10   My Question or Issue When I play the song Lalala by Y2K and bbno$ it plays normaly, but it doesn't p...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
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Desktop app not working correctly

PlanFamily PremiumCountryCanadaDevicePCOperating SystemWindows 7 Pro My Question or IssueSince the start of the week, everytime I go on the app to play music from a playlist or something that I searched, the player get really laggy. I click "Pause", ...

Casual Listener

Plan Family Premium Country Canada Device PC Operating System Windows 7 Pro   My Question or Issue Since the start of the week, everytime I go on the app to play music from a playlist ...

Magnum_01_

Casual Listener

1041 Views

2 replies

0 likes

Lag
PC
  • 1041 Views
  • 2 replies
  • 0 likes

Impossible to sort list of ARTIST

What an unusefull type of ordering.I want to order my Artist list. I pay for your service (premium account) and I want to ordr my lists as I want.Correct immediatly this stupid order method

Casual Listener

What an unusefull type of ordering. I want to order my Artist list. I pay for your service (premium account) and I want to ordr my lists as  I want. Correct immediatly this stupid order m...

bhare

Regular

766 Views

1 replies

2 likes

  • 766 Views
  • 1 replies
  • 2 likes