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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Specific songs cannot be added to a playlist

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or Issue"Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FIF5rFvy2rGSqZuhX?context=spotify%3Auser%3Aspotify%3Aplaylist%3A37i9dQZF1DWTMYgB8TqtmR&si=K...

  • Music Fan
  • Plan Premium Country Sweden    Operating System Windows 10   My Question or Issue "Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FI...
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  • 169 Views
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automatic downloads are driving me crazy

Matebook x proWindows 10 I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto my desktop and i have to delete them every day or so. I have d...

  • Newbie
  • Matebook x pro Windows 10   I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto ...
  • Sebasty
  • Spotify Star
  • 182 Views
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  • 182 Views
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Windows tray quick buttons, gone ..how to have them back

PlanFreeCountry ITAOperating SystemWin10 My Question or IssueIt's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to that little panel that opens when you mouse over the tray button of Spotify. It ...

  • Newbie
  • Plan Free Country  ITA Operating System Win10   My Question or Issue It's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to tha...
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  • 241 Views
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Username is bunch of random characters

Username is bunch of random characters. How do I fix it?Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

  • Newbie
  • Username is bunch of random characters. How do I fix it? Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.
  • Florj
  • Newbie
  • 37358 Views
  • 233 replies
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  • 37358 Views
  • 233 replies
  • 31 likes

Spotify stays logged in to a deleted account

PlanFree Operating SystemWindows 10My Question or Issue So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I then promptly forgot about. Yesterday I decided to try Spotify again, a...

  • Newbie
  • Plan Free  Operating System Windows 10 My Question or Issue  So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I ...
  • 220 Views
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Solved!! Startup song

Im on windows using the spotify app and eveytime i startup my pc the song on spotify ready to play is not the last song i played and even if i play a different song and then turn my pc off, when i turn it back on that same original song is there. Is ...

  • Casual Listener
  • Im on windows using the spotify app and eveytime i startup my pc the song on spotify ready to play is not the last song i played and even if i play a different song and then turn my pc off, when i tu...
  • Brunelicia
  • Community Legend
  • 354 Views
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  • 354 Views
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Spotify can't play this right now - error

PlanPremiumCountryMalaysiaDevice(Lenovo)Operating System(Windows 7) My Question or Issue I cant play this song - https://open.spotify.com/track/3ufWVhJAY2UYvi8Qnkc8HOI have error like: Spotify can't play this right now. If you have the file on your c...

  • Regular
  • Plan Premium Country Malaysia Device (Lenovo) Operating System (Windows 7)   My Question or Issue  I cant play this song - https://open.spotify.com/track/3ufWVhJAY2UYvi8Qnkc8...
  • Brunelicia
  • Community Legend
  • 244 Views
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  • 244 Views
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Third Party Playlist Generators (e.g. Spotibot)

I am attempting to use Spotibot - a third party spotify playlist generator. After creating the playlist, I click on "Open in Spotify" but nothing happens. All songs that are generated are based on URIs. Do these third party services no longer with wi...

  • Casual Listener
  •    I am attempting to use Spotibot - a third party spotify playlist generator. After creating the playlist, I click on "Open in Spotify" but nothing happens. All songs that are generated a...
  • radbirdz
  • Casual Listener
  • 1048 Views
  • 1 replies
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  • 1048 Views
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Spotify Connect stopped working on streaming device

PlanPremiumCountry UKDeviceHP LaptopOperating SystemWindows 10 My Question or Issue The Spotify desktop software no longer plays through my streaming device via Connect. The device appears briefly as a Connect option. The software is trying to connec...

  • Gig Goer
  • Plan Premium Country  UK Device HP Laptop Operating System Windows 10   My Question or Issue   The Spotify desktop software no longer plays through my streaming device via C...
  • thedude
  • Gig Goer
  • 7047 Views
  • 46 replies
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  • spotify connect
  • 7047 Views
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cant play music on desktop app

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSince yesterday i get an error on the desktop app. I cant play musik. I have reinstalled the app new.. don´t work. On all my other devices it runs.

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  • Casual Listener
  • Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue Since yesterday i get an error on the desktop app. I cant play musik. I have rei...
  • coregameactimel
  • Casual Listener
  • 219 Views
  • 1 replies
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  • 219 Views
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Spotify Rapidly Changing Songs Followed By Error Message

PremiumUSADesktop PC Windows 10 HelloI got on Spotify today only to find it completely bugging out. When clicking a song from my playlist, the song displays in the bottom, but then the song wont play. Instead, it switches through several songs on my ...

  • Casual Listener
  • Premium USA Desktop PC   Windows 10    Hello I got on Spotify today only to find it completely bugging out. When clicking a song from my playlist, the song displays in the botto...
  • K1wi1
  • Casual Listener
  • 196 Views
  • 1 replies
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  • 196 Views
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Playlists won't play in order, keep restarting to other playlist repeatedly

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 10 desktop My Question or Issue Every single day I begin listening to a playlist and after 1 song some other random song starts next that's not even in my playlists.

  • Visitor
  • Plan Free/Premium Country   Device iPhone 6s Operating System iOS 10 desktop   My Question or Issue  Every single day I begin listening to a playlist and after 1 song some ot...
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  • 93 Views
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Playlist description not updating - Windows Store Version (w/WORK AROUND)

Voison - 1.0.96.181.gf6bc1b6b (Windows Store version)Win10Pro Issue:I go to update the playlist description and it doesn't update the displayed version when I save. Work around:I have determined that it is saving - a parallel web version shows the up...

  • Music Fan
  • Voison - 1.0.96.181.gf6bc1b6b (Windows Store version) Win10Pro   Issue: I go to update the playlist description and it doesn't update the displayed version when I save.   Work ar...
  • bellyman6969
  • Music Fan
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  • 229 Views
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Downloading old local songs from iPhone to Desktop Windows

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueI'm trying to get some locally downloaded files from my phone to my computer. I used my computer a while back to download some songs onto Spotify and then made them access...

  • Newbie
  • Plan Premium Country United Kingdom Operating System Windows 10  My Question or Issue I'm trying to get some locally downloaded files from my phone to my computer.   I used my comp...
  • Brunelicia
  • Community Legend
  • 197 Views
  • 1 replies
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  • 197 Views
  • 1 replies
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"Spotify can't play this right now." Another Solution

Hello everyone, I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your AppData. The issue being the error message ("Spotify can't pl...

  • Newbie
  • Hello everyone,   I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your A...
  • 556 Views
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  • Error
    skipping
    Spotify can't play this right now. If you have the file on your computer you can import it.
    track
    track-skipping
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why my spotify dont play the music "hope-xxxtentacion"?

My Question or Issue my spotify dont play the music "xxxtentacion-hope" in my iphone neither in my pc! the spotify uri (spotify:track:2ZRo7axmMPeSVUvDbGkJah)

  • Newbie
  •    My Question or Issue  my spotify dont play the music "xxxtentacion-hope" in my iphone neither in my pc! the spotify uri (spotify:track:2ZRo7axmMPeSVUvDbGkJah)
  • Brunelicia
  • Community Legend
  • 1151 Views
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  • family
  • 1151 Views
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Last.fm Scrobbling

Operating System Windows 10 My Question or IssueHello. I'm old Last.FM user and I loved the scrobbling option and the connection between Spotify and Last.fm. My issue is that when I'm listening to songs in Desktop app it just doesn't scrobble songs t...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue Hello. I'm old Last.FM user and I loved the scrobbling option and the connection between Spotify and Last.fm. My issue is that when I'm list...
  • epe52
  • Casual Listener
  • 838 Views
  • 6 replies
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  • 838 Views
  • 6 replies
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Local Files issue

Hey, I got one Question. I got Spotify on my Mac/Iphone/PC I use Mac OS for adding Local Songs and it works great for Iphone. But at the Spotify App on Windows, they‘re greyed out and unavaliable. Is this normal? Do I have to use Web Version on PC ?

  • Regular
  • Hey, I got one Question.   I got Spotify on my Mac/Iphone/PC   I use Mac OS for adding Local Songs and it works great for Iphone.   But at the Spotify App on Windows, they‘re gre...
  • jan1990
  • Regular
  • 172 Views
  • 2 replies
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  • 172 Views
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Solved!! Desktop PC Not in Devices List on Mobile Phone

PlanPremiumCountry UKDeviceOnePlus 3Operating SystemAndroid, Windows 10 My Question or IssueSpotify on my mobile phone tells me that I can control playback on my PC by signing into the same account on both (done) and selecting my desktop PC from the ...

  • Regular
  • Plan Premium Country  UK Device OnePlus 3 Operating System Android, Windows 10   My Question or Issue Spotify on my mobile phone tells me that I can control playback on my PC by s...
  • bugsie
  • Regular
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
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Daily Mix Functionality Question

PlanPremiumMy Question or IssueDoes disliking or removing a song from the daily mix remove it from all future daily mixes or just that specific one. What i mean is i listen to alot of different styles and sometimes spotify hiccups and puts a good son...

  • Newbie
  • Plan Premium My Question or Issue Does disliking or removing a song from the daily mix remove it from all future daily mixes or just that specific one. What i mean is i listen to alot of different...
  • OneByBoo
  • Community Legend
  • 180 Views
  • 1 replies
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  • 180 Views
  • 1 replies
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