Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1679 Views

0 replies

2 likes

  • 1679 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145646 Views

83 replies

27 likes

  • 145646 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130592 Views

294 replies

22 likes

  • 130592 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10986 Views

1 replies

6 likes

  • 10986 Views
  • 1 replies
  • 6 likes

Superuser Contribution Mein Spotify wechselt automatisch die Lieder.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jemi

Spotify Legend

2244 Views

1 replies

0 likes

Spotify Play list
  • 2244 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo abrir spotify

PlanPremiumCountrySpainDeviceDekstopOperating SystemWindows 10 My Question or IssueBuenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y siempre ha funcionado sin problema. Desde el sábado, no ejecuta. Clickeo en e...

Newbie

Plan Premium Country Spain Device Dekstop Operating System Windows 10   My Question or Issue Buenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y s...

Jemi

Spotify Legend

1502 Views

1 replies

0 likes

  • 1502 Views
  • 1 replies
  • 0 likes

Solved!! Friend feed disappears on pc. Says "See what friends are playing. Find friends."

PlanPremium.CountryCanadaDeviceDell intel, core i7,Operating System Windows 10. My Question or IssueHow can I resolve this repeated friend feed loss long term? I've uninstalled & reinstalled. Restarted pc. Cleared dns cache. My spotify settings are c...

Casual Listener

Plan Premium. Country Canada Device Dell intel, core i7, Operating System  Windows 10.   My Question or Issue How can I resolve this repeated friend feed loss long term? I've unin...

jensrspot12

Casual Listener

1059 Views

2 replies

0 likes

Friend feed fails.
  • 1059 Views
  • 2 replies
  • 0 likes

Playlist randomly adding songs (LOTS of songs)

I have a playlist i've been working on for 2 years. It has a lot of songs, about 7000. About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a new playlist. No problems for nearly 3 years. (Also, I do this so...

Newbie

I have a playlist i've been working on for 2 years.  It has a lot of songs, about 7000.  About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a ne...

Ethan_Moore004

Composer

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Error 17 & Spotify play bug

I've had this issue recently where whenever I would play a song it would play for only a few seconds and immediately stops. This would keep happening every time I open Spotify and try to play a song. I tried to close out of the program and reopen it ...

Casual Listener

I've had this issue recently where whenever I would play a song it would play for only a few seconds and immediately stops. This would keep happening every time I open Spotify and try to play a song....

Elite01

Casual Listener

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waiting for Connection

PlanPremiumCountryUSADeviceWindows 8 LaptopOperating SystemWindows 8My Question or IssueMy laptop won't download my playlist. It stays stuck on waiting for connections. When I download the very first spotify version, it downloads my playlist. Wheneve...

Casual Listener

Plan Premium Country USA Device Windows 8 Laptop Operating System Windows 8 My Question or Issue My laptop won't download my playlist. It stays stuck on waiting for connections. When I downl...

SleepyBrainiac

Casual Listener

1649 Views

3 replies

0 likes

  • 1649 Views
  • 3 replies
  • 0 likes

Solved!! Gif/video album covers on pc

PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 My QuestionSo on android some albums have a gif/video showing on the background. I think it is really cool but I cant really use it on my phone since i'm on the go.I do often have spo...

Casual Listener

Plan Premium Country Sweden Device Desktop PC Operating System Windows 10   My Question So on android some albums have a gif/video showing on the background. I think it is really cool ...

songassistant

Composer

7937 Views

1 replies

5 likes

  • 7937 Views
  • 1 replies
  • 5 likes

Superuser Contribution Lied kann zur Zeit nicht abgespielt werden PC Windows

Hi,habe seid neuesten das Problem, dass auf meinem Dektop PC die Lieder nicht mehr abgespielt werden können. War schon auf diversen Internetseiten unterwegs um das Problem zu lösen, hat auch schon öfters für kurze Zeit funktioniert (durch Programm ne...

Newbie

Hi, habe seid neuesten das Problem, dass auf meinem Dektop PC die Lieder nicht mehr abgespielt werden können. War schon auf diversen Internetseiten unterwegs um das Problem zu lösen, hat auch schon ...

Jemi

Spotify Legend

1132 Views

1 replies

0 likes

  • 1132 Views
  • 1 replies
  • 0 likes

Unable to play any songs through Spotify App

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current selection. I have tried all of the resolutions ive...

Casual Listener

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current...

BHammond203

Casual Listener

424 Views

4 replies

0 likes

  • 424 Views
  • 4 replies
  • 0 likes

Superuser Contribution Multi user for spotify family

PlanFamilyCountryItalyDeviceBoxTVOperating SystemWindows 10My Question or IssueI have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows 10 operating system. The problem is each time a member wants to list...

Casual Listener

Plan Family Country Italy Device BoxTV Operating System Windows 10 My Question or Issue I have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows...

Peter

Spotify Legend

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

ALBUMS GREYED OUT FOR ME BUT NOT FOR OTHERS

See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results, when songs are featured in playlists they are greyed out and skipped. meanwhile, my friend with an account in the same country as me can find and play that album ...

Casual Listener

See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results,  when songs are featured in playlists they are greyed out and skipped.  meanwhile, my friend with an...

Sebasty

Community Legend

387 Views

4 replies

0 likes

  • 387 Views
  • 4 replies
  • 0 likes

Block artist button disappeared from Daily Mix

PlanPremiumCountryEstoniaDeviceLenovo T450Operating SystemWindows 10 My Question or IssueSince this week, the button to block an artist or song from the Daily Mix has disappeared. I use it heavily and need it back. Also been having problems with the ...

Newbie

Plan Premium Country Estonia Device Lenovo T450 Operating System Windows 10   My Question or Issue Since this week, the button to block an artist or song from the Daily Mix has disappe...

Sebasty

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips Every Song

PlanPremiumCountryUIKDeviceMicrosoft Surface ProOperating SystemWindows 10 Since a few days ago spotify just skips through every track. It works on my phone and the web player but noth the desktop version. I have already been through the forums and t...

Newbie

  Plan Premium Country UIK Device Microsoft Surface Pro Operating System Windows 10   Since a few days ago spotify just skips through every track. It works on my phone and the web...

Jemi

Spotify Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify on windows 10 not working

Hello, For the past three weeks my desktop app on windows 10 is not working. I have done the following DIY workarounds, which did not solve the problem:1) end task on task manager2) reset or repair function on app settings3) reinstalled more than fiv...

Casual Listener

Hello,   For the past three weeks my desktop app on windows 10 is not working.   I have done the following DIY workarounds, which did not solve the problem: 1) end task on task manager...

Jemi

Spotify Legend

1080 Views

4 replies

0 likes

  • 1080 Views
  • 4 replies
  • 0 likes

Trouble using app on multiple wifi networks

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 7 My Question or IssueHi, I'm having trouble using the app on multiple wifi networks. If I arrive at our shop with Spotify already installed on my computer not only does the app not work, ...

Casual Listener

  Plan Premium Country USA Device Dell Laptop Operating System Windows 7    My Question or Issue Hi, I'm having trouble using the app on multiple wifi networks. If I arrive ...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Superuser Contribution Selected podcasts not playing (yet again).

Plan: PremiumCountry: AustraliaDevice: PCOperating System: Windows 7 Pro As many, many others seem to have said, some podcasts not playing is a massive issue for PC interface. I can listen on phone/tablet with no delay. PC has been sitting on play fo...

Regular

Plan: Premium Country: Australia Device: PC Operating System: Windows 7 Pro   As many, many others seem to have said, some podcasts not playing is a massive issue for PC...

DigitalStreamer

Visitor

9387 Views

13 replies

4 likes

  • 9387 Views
  • 13 replies
  • 4 likes

Superuser Contribution missing songs from desktop version

PlanPremiumCountryItalyDevice(Samsung Galaxy A50, assembled PC)Operating System( Android Pie, Windows 10) My Question or IssueHello guys, i don't know if it is a personal problem or is an issue of the desktop version. In my Saved Playlist sometimes i...

Casual Listener

  Plan Premium Country Italy Device (Samsung Galaxy A50, assembled PC) Operating System ( Android Pie, Windows 10)   My Question or Issue Hello guys,  i don't know if it is ...

Volendrug

Casual Listener

1084 Views

2 replies

1 likes

  • 1084 Views
  • 2 replies
  • 1 likes

Sorting the word "the"

PlanPremiumCountry DeviceDell DesktopOperating SystemWindows 10 My Question or IssueFor the last day or two, when I sort one of my playlists, Songs and Band names that begin with the word "the" are now being sorted as if they begin with the letter "T...

Casual Listener

Plan Premium Country   Device Dell Desktop Operating System Windows 10   My Question or Issue For the last day or two, when I sort one of my playlists, Songs and Band names that b...

mudshark56

Casual Listener

764 Views

2 replies

3 likes

  • 764 Views
  • 2 replies
  • 3 likes

Superuser Contribution La musica se para a los 3-5 segundos de iniciarla.

Buenos dias.Ayes estaba escuchando musica, bueno, intentando escucharla y veo que se me para la cancion entre los 3-5 de iniciarla. Esto me pasa con todas las canciones.He probado a reinstalar la aplicacion, a borrar la cache, a borrar archivos resid...

Newbie

Buenos dias. Ayes estaba escuchando musica, bueno, intentando escucharla y veo que se me para la cancion entre los 3-5 de iniciarla. Esto me pasa con todas las canciones. He probado a reinstalar la...

Jemi

Spotify Legend

4209 Views

1 replies

0 likes

  • 4209 Views
  • 1 replies
  • 0 likes

FIX YOUR **bleep**ING APP

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...

Newbie

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes