Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39204 Views
75 replies
26 likes

39204 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67287 Views
265 replies
21 likes

67287 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144686 Views
0 replies
26 likes
Mac
Windows

144686 Views
0 replies
26 likes

Spotify PC ran into a problem?

Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself

randyr5
Gig Goer
Never happen before now when I exit that program every 3 days it says PC ran into a problem and PC restart by itself
2019-05-09 10:52:51 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

cannot pause music with headphones plugged in

Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for 15-30 seconds via the in-app controls or using my earbud contro...

bkudzia
Casual Listener
Premium user in the US, using Spotify Desktop v1.1.5.153.gf614956d on Windows 10. For some reason when my ear buds are plugged in (they're wired), i CANNOT pause music. It will pause for ...
2019-05-09 6:55:23 PM
2019-05-09 7:23:17 PM
bkudzia
Casual Listener
942 Views
2 replies
0 likes

942 Views
2 replies
0 likes

Je n'arrive plus a lires les musique sur spotify

Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionné".Je suis sur window 10, j'ai essayer de d'essinst...

thibaut-dpt
Newbie
Je ne peut plus lire les musique sur mon pc. Quand je veut lancer une musique elle se met pendant 5s puis elle s'arrete, et un message blue s'affiche en haut "impossible de lire la chanson séléctionn...
2019-05-09 7:23:13 PM
853 Views
0 replies
1 likes

853 Views
0 replies
1 likes

Spotify won't play on my desktop. I press play and it pauses right away.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Rustt
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-09 6:49:06 PM
449 Views
0 replies
0 likes

449 Views
0 replies
0 likes

Solved!! [Desktop] Add option to extract logs to error reports.

Plan/PremiumCountrySwedenDeviceDesktopOperating System- My Question or IssueI was thinking it might be a good idea to have an option (that has to be activated or for "superusers") to extract a logfile.This is to be used when you submit a error report...

sundinc
Music Fan
Plan /Premium Country Sweden Device Desktop Operating System - My Question or Issue I was thinking it might be a good idea to have an option (that has to be activated or for ...
2019-05-09 1:27:57 PM
2019-05-09 6:34:27 PM
A_Musicophile
Community Legend
3417 Views
1 replies
2 likes
idea

3417 Views
1 replies
2 likes

Music not playing ("Can't play the current song." error message)

About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into ALL of my songs getting the same error message. An...

dudethatsrad
Newbie
About a week or so ago, Spotify has been giving me the error message "Can't play the current song." for some songs. Some songs turned into half of my songs, and it wasn't long before half turned into...
2019-05-09 4:49:08 AM
2019-05-09 6:06:27 PM
A_Musicophile
Community Legend
646 Views
1 replies
0 likes

646 Views
1 replies
0 likes

Web Player (Chrome) Skipping Songs on Work Computer Only

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueSo we recently got new laptops at work now my spotify continues to skip songs after a few seconds. Things to note:1. I have searched up and down for a solution on these b...

datdamnduck
Newbie
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue So we recently got new laptops at work now my spotify continues to skip songs after a few seco...
2019-05-09 3:58:28 PM
2019-05-09 4:17:05 PM
MsLoriGD
Casual Listener
573 Views
1 replies
3 likes

573 Views
1 replies
3 likes

Tracks skipping after a few seconds

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on... very annoying My Question or Issue

tobsen16
Casual Listener
Plan Premium Country Germany Device Notebook Operating System Windows 10 Sometimes i press play, then after a few seconds it skips to the next song, playing a few seconds and skip and so on.....
2019-05-08 11:45:15 AM
2019-05-09 4:15:18 PM
MsLoriGD
Casual Listener
1281 Views
6 replies
2 likes

1281 Views
6 replies
2 likes

Superuser Contribution Waiting for Connection

PlanPremiumCountryUSADeviceWindows 8 LaptopOperating SystemWindows 8My Question or IssueMy laptop won't download my playlist. It stays stuck on waiting for connections. When I download the very first spotify version, it downloads my playlist. Wheneve...

SleepyBrainiac
Casual Listener
Plan Premium Country USA Device Windows 8 Laptop Operating System Windows 8 My Question or Issue My laptop won't download my playlist. It stays stuck on waiting for connections. When I downl...
2019-04-29 11:01:50 PM
2019-05-09 2:45:58 PM
SleepyBrainiac
Casual Listener
1520 Views
3 replies
0 likes

1520 Views
3 replies
0 likes

Browse / Discover not updating

PlanPremiumCountry ItalyOperating SystemWindows 10 My Question or Issue Since many days now all the section Browse/Discover does not update. Top recommendations for you and all suggestions are the same since more than one week. My current Spotify Pre...

clatix
Gig Goer
Plan Premium Country Italy Operating System Windows 10 My Question or Issue Since many days now all the section Browse/Discover does not update. Top recommendations for you...
2019-02-19 7:31:26 PM
2019-05-09 10:43:48 AM
Headover
Music Fan
1712 Views
18 replies
8 likes

1712 Views
18 replies
8 likes

Spotify won't play songs, and doesn't display album covers

PlanPremiumCountryHungaryDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify doesn't do anything. It won't play any audio, display album arts and it's also very slow. I tried reinstalling it but that didn't work. I'd appreciate any he...

AronBurjan
Newbie
Plan Premium Country Hungary Device Desktop Operating System Windows 10 My Question or Issue Spotify doesn't do anything. It won't play any audio, display album arts and it's also ve...
2019-05-08 10:35:48 PM
318 Views
0 replies
1 likes

318 Views
0 replies
1 likes

Only saved songs or songs in playlists playing

PlanFreeCountry UKDeviceHP laptopOperating SystemWindows 10 My Question or IssueAny song not in one of my playlists or that I have explicitly saved will play. Instead the album art comes up as black (sometimes appears if I have saved other songs in t...

tommo-15
Casual Listener
Plan Free Country UK Device HP laptop Operating System Windows 10 My Question or Issue Any song not in one of my playlists or that I have explicitly saved will play. Instead the alb...
2019-05-08 10:21:16 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Skip Duplicates feature not working properly

PlanPremiumCountryUSDevicedesktop PCOperating SystemWindows 10 (latest updates)My Question or IssueI have been maintaining several playlists of recent tracks from JQBX rooms. I normally load up the desktop client, go to the recent playlist capture an...

ReverendEntity
Music Fan
Plan Premium Country US Device desktop PC Operating System Windows 10 (latest updates) My Question or Issue I have been maintaining several playlists of recent tracks from JQBX rooms. ...
2019-05-08 8:33:10 PM
453 Views
0 replies
3 likes

453 Views
0 replies
3 likes

Solved!! Can't search for facebook friends

PlanPremiumCountryArgentinaDevice(PC/Mobile)Operating System(Windows 10/Android Oreo) My Question or IssueI cant' search for facebook friends. I see the following error: LO SENTIMOS, PERO NO HEMOS PODIDO CARGAR LA SECCIÓN AMIGOS PARA TI.

leagq
Casual Listener
Plan Premium Country Argentina Device (PC/Mobile) Operating System (Windows 10/Android Oreo) My Question or Issue I cant' search for facebook friends. I see the following error:&nbsp...
2019-05-08 5:02:39 AM
2019-05-08 4:54:46 PM
leagq
Casual Listener
1323 Views
2 replies
1 likes

1323 Views
2 replies
1 likes

Superuser Contribution Volume slider won't work

PlanPremiumCountryUSADeviceDell Latitude E7450Operating SystemWindows 8.1 Enterprise My Question or IssueAs others have posted, my volume slider (and song location slider) do not work. I have properly uninstalled/reinstalled twice, and I have toggled...

JPawlak
Newbie
Plan Premium Country USA Device Dell Latitude E7450 Operating System Windows 8.1 Enterprise My Question or Issue As others have posted, my volume slider (and song location slider) do...
2019-05-06 5:09:38 PM
2019-05-08 4:48:14 PM
Katerina
Spotify Legend
1816 Views
1 replies
1 likes
Volume Control

1816 Views
1 replies
1 likes

Solved!! Crashing right as it opens

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 Pro My Question or IssueIve been a premium member for about 6 years ive lost accounts and other stuff... but let me ask why is my spotify crashing every time it opens since the new ...

Black_Volumes
Casual Listener
...pdate thing. so please let me know when either i can have my money back for this month or when you guys decide to let the public know of the crashing bs that is going on! Thanks, James Carpenter
2019-05-07 1:23:03 AM
2019-05-08 3:16:04 PM
ListenToGlobal
Composer
1524 Views
3 replies
0 likes

1524 Views
3 replies
0 likes

probleme de lancement

PlanfreeCountryFranceDevicePCOperating SystemWin 7Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrément de se lancer, quand je clique dessus, dans le gestionnaire des ...

Sigvald11
Casual Listener
Plan free Country France Device PC Operating System Win 7 Bonjour, je lance ce thread car depuis quelque jours j'ai un drole de probleme avec spotify sur mon ordinateur. Spotify refuse carrém...
2019-05-07 2:51:16 PM
2019-05-08 1:34:54 PM
Bittencourt
Spotify Star
842 Views
3 replies
0 likes

842 Views
3 replies
0 likes

Solved!! Alphabetizing "THE"

Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who cares about such things?

fathermacewan
Regular
Am I mistaken or did Spotify just make every artist name beginning with THE alphabetized by the word THE, instead of the first letter after "the"? If so, what's the logic there? Or is it only me who ...
2019-05-07 9:18:18 PM
2019-05-08 12:55:32 PM
lubos
Roadie
2053 Views
7 replies
0 likes

2053 Views
7 replies
0 likes

[Desktop][Music] Each Song Stops Playing After 6 Seconds

I'm a premium user, and each time I try to play a song on my desktop, the song will play for 6 or 7 seconds before it pauses and I recieve a "cant play this song right now" message in the app. I try to play on the web player from the same computer bu...

y3rpy
Newbie
I'm a premium user, and each time I try to play a song on my desktop, the song will play for 6 or 7 seconds before it pauses and I recieve a "cant play this song right now" message in the app. I try ...
2019-05-08 7:04:36 AM
749 Views
0 replies
0 likes
Desktop
music

749 Views
0 replies
0 likes

Spotify won't download songs

On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). This happens independently of which playlist I try to dow...

that_thing
Newbie
On my PC, Spotify will no longer download songs. It's been working fine for months on this PC, but now it's stuck on track 1, and never gets further - Downloading 1 of XX (see snapshot below). T...
2019-05-07 8:12:10 AM
2019-05-07 11:25:12 PM
Jᴀᴄᴋ
Roadie
1193 Views
1 replies
0 likes

1193 Views
1 replies
0 likes

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