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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Collaborative Playlist Issue

Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were able to see the playlist it came up on, so other of his friends can...

  • Newbie
  •     Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were ...
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  • 185 Views
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Superuser Contribution Spotify crashes on computer every time I remove my headphone jack.

PlanPremiumCountryNorway DevicePCOperating SystemWindows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones. The program with then repeat a second of sound endlessly. Reinstalling the program doesn't work...

  • Casual Listener
  • Plan Premium Country Norway   Device PC Operating System Windows   My Question or Issue  I am having trouble with Spotify crashing EVERY time I unplug my headphones.&nb...
  • taivaansusi
  • Newbie
  • 2711 Views
  • 21 replies
  • 5 likes
  • 2711 Views
  • 21 replies
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Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

  • Casual Listener
  • I have a Student account and write from Italy.   I'm experiencing a couple of very annoying issues following the latest update in the desktop app.   I can only play music from my favour...
  • DennyEMufc
  • Roadie
  • 498 Views
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  • 498 Views
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Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

  • Newbie
  •    I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...
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  • 3 likes
  • 255 Views
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Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

  • Newbie
  • Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...
  • USELESSDIPSH1T
  • Regular
  • 1074 Views
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  • can't search
    PC
    spotify pc
    Win10
    Windows 10
    windows 10 enterprise
    won't play
  • 1074 Views
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Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

  • Casual Listener
  • Plan Premium Country  Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ???   My Question or Issue    Hi, since few wee...
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Popularity meter gone?

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...

  • Casual Listener
  • The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...
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I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

  • Newbie
  • Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help
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Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

  • Casual Listener
  • Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...
  • hyper2
  • Casual Listener
  • 337 Views
  • 1 replies
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  • 337 Views
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Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

  • Newbie
  • Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...
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Error 502 and 504

PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...

  • Newbie
  • Plan Premium Country  UK Device Desktop & Samsung S8 Operating System Win7 and Android   My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...
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iOS app locks up. On restart, the queue resets

PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...

  • Regular
  • Plan Free Country  USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90    After pausing the music and switching to a different app, the Spotify app w...
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Spotify weekly not showing on PC

PlanPremiumCountry USDeviceAndroidOperating SystemWindows 10 My Question or Issue Opened up Spotify on my pc and clicked on discover weekly, only has one song. Opened on Android, initially was blank, now has full list. Can't get PC to show the full l...

  • Casual Listener
  • Plan Premium Country  US Device Android Operating System Windows 10   My Question or Issue  Opened up Spotify on my pc and clicked on discover weekly, only has one song. Open...
  • Sebasty
  • Spotify Star
  • 229 Views
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  • 229 Views
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Solved!! Podcast list view

PlanPremiumCountryPortugal DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Is it possible to implement a "list view" option for followed podcasts (in the library teb) in the desktop app?The current view is similar to the album vi...

  • Regular
  • Plan Premium Country Portugal  Device Windows Desktop Operating System Windows 10   My Question or Issue     Is it possible to implement a "list view" option for follo...
  • jfcralo
  • Regular
  • 2700 Views
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  • Desktop
    Podcasts
    Windows
  • 2700 Views
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Problemas para reproducir cualquier canción.

PlanPremiumCountry Mx Operating SystemWindows 10 My Question or Issue Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. Solo instalando la version anterior se soluciona pero con eso que la tienen programado a a...

  • Casual Listener
  • Plan Premium Country  Mx   Operating System Windows 10   My Question or Issue  Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. S...
  • iveldie
  • Roadie
  • 2190 Views
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  • 2190 Views
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Weird playlist behavior (1200+ songs)

PlanPremiumCountry NLDeviceiPhone X/Windows 10 Pro PCOperating SystemiOS 12.0.1, Latest Win10 Pro build My Question or Issue So, I have this playlist of all of my music combined. Whenever I try to play it on shuffle, it keeps repeating a couple of so...

  • Casual Listener
  • Plan Premium Country  NL Device iPhone X/Windows 10 Pro PC Operating System iOS 12.0.1, Latest Win10 Pro build   My Question or Issue  So, I have this playlist of all of my m...
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Spotify stops working after a longer pause

PlanFree/PremiumCountry FinlandDeviceHP EliteBook 850 G3Operating SystemWindows 7 Enterprise, SP1Running Spotify as a desktop application My Question or Issue My spotify app is acting up every time it's paused and left alone for a while.When I boot u...

  • Casual Listener
  •   Plan Free/Premium Country  Finland Device HP EliteBook 850 G3 Operating System Windows 7 Enterprise, SP1 Running Spotify as a desktop application   My Question or Iss...
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  • freeze
    playback
    restart
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Weekly Discovery Cover

Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you! The image is the same for all the devices where I use my Spotify account.

  • Casual Listener
  • Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you!   The image is the same for all the...
  • Yorman1
  • Casual Listener
  • 316 Views
  • 4 replies
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  • 316 Views
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Solved!! Spotify Crashes when I change the output-Device

PlanPremium StudentCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue Hi,I use Spotify on my PC a lot.Usually I switch between Headset and my 5.1 Sound System by changing the "Default Device" in the Audiosettings in Windows.This worked...

  • Regular
  •   Plan Premium Student Country  Germany Device PC Operating System Win 7   My Question or Issue  Hi, I use Spotify on my PC a lot. Usually I switch between Headset an...
  • Sylance
  • Regular
  • 1009 Views
  • 2 replies
  • 1 likes
  • 1009 Views
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Superuser Contribution Media Overlay keeps reappearing

Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open Spotify, the client acts as if the option is checke...

  • Composer
  • Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open ...
  • Arcain
  • Regular
  • 5742 Views
  • 66 replies
  • 38 likes
  • Desktop
    Windows
  • 5742 Views
  • 66 replies
  • 38 likes