Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14248 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1989 Views
15 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4968 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFree/PremiumCountryAustraliaDeviceSurface Pro 4Operating SystemWindows 10 Lastest update My Question or IssueHi, I've spent a long time trying to get Cortana to work with Spotify. I've updated my Windows PC to the latest version, changed the lang...
Plan Free/Premium Country Australia Device Surface Pro 4 Operating System Windows 10 Lastest update My Question or Issue Hi, I've spent a long time trying to get Cortana to work with...
Visitor
1550 Views
4 replies
0 likes
PlanPremiumCountryCzechDeviceDesktopOperating SystemWindows 10,etc.) My Question or Issue Hello,is possible once remove all liked songs from "Liked songs library"? I have thousands of songs that I didn't add. Thanks.Tom
Plan Premium Country Czech Device Desktop Operating System Windows 10,etc.) My Question or Issue Hello, is possible once remove all liked songs from "Liked songs library"?&n...
Community Legend
1393 Views
3 replies
0 likes
PlanPremiumCountry DeviceLenovo laptopOperating SystemWindows 10 My Question or IssueSee https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-after-pause/m-p/4795409/highlight/true#M79071@peter says I don't have the same iss...
Plan Premium Country Device Lenovo laptop Operating System Windows 10 My Question or Issue See https://community.spotify.com/t5/Desktop-Windows/Windows-10-App-starts-playing-a...
Regular
1527 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am having an issue where when i pause my playlist on the Windows App it will start playing again after about 20 seconds, when i press pause again it will do the same...
Plan Free/Premium Country Device Laptop Operating System Windows 10 My Question or Issue I am having an issue where when i pause my playlist on the Windows App it will start p...
Regular
5451 Views
12 replies
0 likes
Increasing the size of the volume slider would allow me to be more precise when setting the volume. Thanks
Increasing the size of the volume slider would allow me to be more precise when setting the volume. Thanks 🙂
578 Views
0 replies
0 likes
PlanPremiumCountryCZDeviceYamaha R-N803DOperating SystemWindows 10 My Question or IssueThe very same problem as described in Spotify Connect BrokenAfter few hours, music pauses and can be resumed. Problem then happens more often.Spotify Windows Store...
Plan Premium Country CZ Device Yamaha R-N803D Operating System Windows 10 My Question or Issue The very same problem as described in Spotify Connect Broken After few hours, mus...
481 Views
0 replies
0 likes
PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueHi!After two holiday weeks I arrived home and satarted using my Windows 10 PC again to listen to Spotify. And I've encountered that all the song I liked on my Android phone...
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Hi! After two holiday weeks I arrived home and satarted using my Windows 10 PC again to listen ...
Music Fan
3614 Views
10 replies
6 likes
This may be confusing but: I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too. Now that I've bought a new main computer, should I remove all the local tracks from spo...
This may be confusing but: I had a main computer with some offline tracks which I have included on my spotify playlists which have synced to my android phone too. Now that I'v...
451 Views
0 replies
0 likes
PlanPremiumCountryUSOperating SystemChrome/Windows 10 My Question or IssueFlashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use the app). Any solution will be appreciated!
Plan Premium Country US Operating System Chrome/Windows 10 My Question or Issue Flashplayer and Chrome are both updated but spotify will still not play on the web player (I cannot use ...
580 Views
0 replies
0 likes
PlanPremiumCountryUSDevicesiPhone6s & HP Probook LaptopOperating SystemWindows 10 My Question or IssueI have spotify on my phone and on my laptop. Everything syncs correctly EXCEPT liked songs. Deleting playlists, moving the order, adding and removin...
Plan Premium Country US Devices iPhone6s & HP Probook Laptop Operating System Windows 10 My Question or Issue I have spotify on my phone and on my laptop. Everything syncs correc...
529 Views
0 replies
0 likes
I stream kids music often for my kids... then other times play my own music. So when I am listening to music myself, I often click on a song to play it... and after it ends, I would expect it to (in order of preference): 1) continue play the same alb...
I stream kids music often for my kids... then other times play my own music. So when I am listening to music myself, I often click on a song to play it... and after it ends, I would ex...
Casual Listener
542 Views
1 replies
0 likes
Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless
Anyone else noticed a drop/stagnation in playlist followers since "Follow Playlist" changed to "Save to your library"? Please consider reverting back, people are clueless 😭
Visitor
1687 Views
2 replies
1 likes
PC/Premium I see how to do it in theory here: https://support.spotify.com/us/using_spotify/system_settings/content-censor/ but the option does not appear, see screenshot.
PC/Premium I see how to do it in theory here: https://support.spotify.com/us/using_spotify/system_settings/content-censor/ but the option does not appear, see screenshot.
587 Views
0 replies
2 likes
PremiumUnited KingdomLaptopWindows 10 This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of my offline music. It stays downloaded on my phone, the issue is w...
Premium United Kingdom Laptop Windows 10 This last few weeks, I've had to re-download over 2600 ofline songs about five times. However, now, EVER TIME I restart my laptop I've lost all of...
2009 Views
0 replies
1 likes
600 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceDesktop PC, Win10, latest update as of 31.07.2019 My Question or IssueRecently when i play music from the "My Music" (all the songs i have saved) list, my Spotify app randomly decided to make it loop after a certain son...
Plan Premium Country Germany Device Desktop PC, Win10, latest update as of 31.07.2019 My Question or Issue Recently when i play music from the "My Music" (all the songs i have saved) l...
559 Views
0 replies
0 likes
Spotify is using a TON of bandwidth and its just sitting there. It's not downloading any playlists, its not even playing any songs. And yet, it is using 300 Mbps of data.It also causes my cpu to use an entire thread, which causes my system to hitch a...
Spotify is using a TON of bandwidth and its just sitting there. It's not downloading any playlists, its not even playing any songs. And yet, it is using 300 Mbps of data. It also causes my cpu to us...
Regular
1001 Views
1 replies
1 likes
PlanPremiumMy Question or IssueMy windows 10 desktop only has limited access to the current and nothing else. No playlists, etc
Plan Premium My Question or Issue My windows 10 desktop only has limited access to the current and nothing else. No playlists, etc
516 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceLaptop HP ZBookOperating SystemWindows 10 My Question or IssueWhen scrolling in the textbox about podcast episode (see enclosed picture) the text automatically scroll up to the top every 3:rd second or so. Hence, you are...
Plan Premium Country Sweden Device Laptop HP ZBook Operating System Windows 10 My Question or Issue When scrolling in the textbox about podcast episode (see enclosed picture) the tex...
814 Views
0 replies
0 likes
Hello, on the spotify page of one of my favorite bands I noticed that there is an album listed, which is not from the band at all. It is said that a band existed many years ago with the same name. I talk about this one: https://open.spotify.com/artis...
Hello, on the spotify page of one of my favorite bands I noticed that there is an album listed, which is not from the band at all. It is said that a band existed many years ago with the same...
Spotify Star
982 Views
1 replies
0 likes
