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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147084 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132227 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11090 Views

1 replies

6 likes

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When I turn the volume down on Spotify PC, the volume occasionally sets itself to full blast. Why?

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted vo...

Newbie

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite...

464 Views

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New update (evident on 27.4.2019) lost ability to play albums in row

Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could simply hit play and the software would keep playing until I wan...

Regular

Dear Spotify   I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could sim...

338 Views

0 replies

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Solved!!Superuser Contribution Songs stop playing after 6 seconds or don't play at all

PlanFreeCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify has been suddenly doing this strange thing where a song will begin to play and stop after a few seconds (typically at the 6-second mark). If I try to play it again, ...

Casual Listener

Plan Free Country US Device Desktop Operating System Windows 10   My Question or Issue Spotify has been suddenly doing this strange thing where a song will begin to play and stop after...

Eni

Moderator

48666 Views

64 replies

13 likes

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Spotify keeps pausing songs

PlanPremiumCountryUSADeviceIphone X, PS4 & Windows LaptopOperating SystemIOS 12.2 (up to date), Windows 10 My Question or IssueSpofity on my iphone, PS4 and laptop pauses songs after a few seconds of playing. I've tried making sure battery save mode ...

Casual Listener

Plan Premium Country USA Device Iphone X, PS4 & Windows Laptop Operating System IOS 12.2 (up to date), Windows 10   My Question or Issue Spofity on my iphone, PS4 and laptop pauses...

329 Views

0 replies

0 likes

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Can't delete spotify folder in the Roaming file

PlanPremiumCountryCanandaDevicePCOperating SystemWindows 10 My Question or IssueI wanted to uninstall Spotify because every time there was an update it wouldn't let me update because there was an error. So when I went to uninstall the program and del...

Newbie

Plan Premium Country Cananda Device PC Operating System Windows 10   My Question or Issue I wanted to uninstall Spotify because every time there was an update it wouldn't let me update...

theguyfromfortnite

Visitor

1864 Views

5 replies

2 likes

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Can not listen song in my laptop when I am abroad even when I am premium

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird! My Question or Issue

Regular

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird!   My Quest...

atelopus13

Regular

475 Views

2 replies

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Spotify Wont Open

Windows 7Spotify App just stopped working about two weeks ago. The app won't even open.I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing worked.Spotify is not running in processes, its completely off.Rest...

Casual Listener

Windows 7 Spotify App just stopped working about two weeks ago. The app won't even open. I am able to use the Webplayer straight from Spotify.   I've read all the other posts and nothing wor...

324 Views

0 replies

1 likes

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Spotify playing song over and over. Can't pause/skip/stop.

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemWindows 10 My Question or Issue-----------------------Spotify has been playing a song (which I have never heard of, nor looked up in my entire life - not even in my own language) over and ov...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9 Operating System Windows 10   My Question or Issue ----------------------- Spotify has been playing a song (which I have never heard ...

569 Views

0 replies

0 likes

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Media keys no longer working

Operating SystemWindows 10 I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck forcing my youtube tabs to start/stop playing. If i close out...

Casual Listener

Operating System Windows 10   I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck...

296 Views

0 replies

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Album icons are way too big on home screen

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or Issuesee attached. how can i reduce the icon size to show more on the screen

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue see attached. how can i reduce the icon size to show more on the screen  

Loxer

Community Legend

3337 Views

3 replies

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Lost capability of finding friends to follow

PlanPremiumCountryPolandDevice(Dell Inspiron 15 7560 laptop computer)Operating System(Windows 10) My Question or IssueHi,I lost a capability of finding friends to follow. When I click "Find friends" button the window pops out with an error (see the s...

Newbie

  Plan Premium Country Poland Device (Dell Inspiron 15 7560 laptop computer) Operating System (Windows 10)   My Question or Issue Hi, I lost a capability of finding friends to f...

228 Views

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I can't see some of my friends' activity

PlanPremiumCountryCanadaDeviceMacBook Pro 2011, IMac 2011, HP ElitebookOperating SystemMojave and Windows professional My Question or IssueI have followed ther same list of friends on Spotify for more than a year. Suddently, about 2 weeks ago, I can'...

Casual Listener

Plan Premium Country Canada Device MacBook Pro 2011, IMac 2011, HP Elitebook Operating System Mojave and Windows professional   My Question or Issue I have followed ther same list of f...

225 Views

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0 likes

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Solved!!Superuser Contribution My song list doesn't update

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...

Casual Listener

Plan Premium Country Italy Operating System Windows 10   My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...

Jacu

Newbie

6451 Views

6 replies

1 likes

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Filtering songs/artist in playlist does not work anymore

PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemWindows 10 My Question or IssueWhen I filter an artist/band spotify doesn't play the filtered ones and continues to play my playlist. I have 1800+ songs in my playlist and sometimes I want to list...

Casual Listener

Plan Premium Country Turkey Device iPhone 7 Operating System Windows 10   My Question or Issue When I filter an artist/band spotify doesn't play the filtered ones and continues to play...

371 Views

0 replies

7 likes

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Podcast cuts out and is choppy

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueNormal song play is fine, when trying to play a music podcast, it throws a message saying can't play song and is all choppy. Not sure why a 'podcast' wouldn't work but a playli...

Casual Listener

  Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Normal song play is fine, when trying to play a music podcast, it throws a message sayi...

605 Views

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Podcast does not pick up from where you leave on web player (browser version)

PlanPremiumCountryUnited KingdomDeviceLenovo DesktopOperating SystemWindows 10 My Question or IssueWhen you listen to podcasts, and then pause and leave, when you come back, it does not remember where you paused. Therefore have to constantly note the...

Casual Listener

Plan Premium Country United Kingdom Device Lenovo Desktop Operating System Windows 10   My Question or Issue When you listen to podcasts, and then pause and leave, when you come back, ...

193 Views

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Superuser Contribution Songs not playing on Windows 7, reinstalled several times already

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 7My Question or IssueHello, I've been an avid spotify user going on 5 years now and for the past couple months I have been having to deal with crippling issues on the Windows 7 client which is...

Music Fan

Plan Free Country USA Device Windows PC Operating System Windows 7 My Question or Issue Hello,   I've been an avid spotify user going on 5 years now and for the past couple months I h...

Ellistan

Music Fan

2547 Views

11 replies

0 likes

bug
not playing
Windows
Windows 7
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Why does Spotify not want to work properly on Windows 10?

Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data". Then, if one tries to uninstall then the spotifywebhelper prevents it from doing so. Force closing that and then uninstalling for a reinst...

Newbie

Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data".  Then, if one tries to uninstall then the spotifywebhelper prevents it from doing ...

1109 Views

0 replies

0 likes

not working
Spotify failed to migrate some of your data
Uninstall
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Soptify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUSADevicewindows pcOperating SystemWindows 10 - 64bit My Question or Issueso i have uninstalled and reinstalled the app , i have tuirned off hardware acceleration, also deleted local-files.bnk and none of it worked but it playes jus...

Newbie

Plan Premium Country USA Device windows pc Operating System Windows 10 - 64bit   My Question or Issue so i have uninstalled and reinstalled the app , i have tuirned off hardware accele...

492 Views

0 replies

2 likes

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Google Mini in Canada

So I have received an email from Spotify asking me to redeem my Google Mini. I click the link from the email saying "get yours now" and I go to a Spotify page that gives me the 404 page not found error. Anyone know what link or address I go to so I c...

Newbie

So I have received an email from Spotify asking me to redeem my Google Mini. I click the link from the email saying "get yours now" and I go to a Spotify page that gives me the 404 page not found err...

Billy-J

Spotify Star

658 Views

1 replies

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