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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83091 Views

40 replies

68 likes

  • 83091 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788359 Views

503 replies

64 likes

  • 788359 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21883 Views

22 replies

6 likes

  • 21883 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
  • 0 replies
  • 4 likes

laptop in bluetooth speaker

PlanPremiumCountryphilippinesDevicepcOperating Systemwindows My Question or Issuemy laptop is connected to a bluetooth speaker. but when i play spotify the sound is not coming out from the bluetooth speaker but from the laptops' speaker. any idea wha...

Newbie

Plan Premium Country philippines Device pc Operating System windows   My Question or Issue my laptop is connected to a bluetooth speaker. but when i play spotify the sound is not comin...

badumtss

Composer

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
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Spotify skips every 5-10 seconds.

PlanPremiumCountryUSA DeviceDell laptop 2017 Operating SystemWindows 10 My Question or IssueFor the last 2 weeks, when listening to Spotify on a laptop with external speakers, music is skipping every 5-10 seconds. It's not skipping ahead or to anothe...

Casual Listener

Plan Premium Country USA   Device Dell laptop 2017   Operating System Windows 10   My Question or Issue For the last 2 weeks, when listening to Spotify on a laptop with ext...

Keanu_C

Community Legend

4438 Views

4 replies

0 likes

  • 4438 Views
  • 4 replies
  • 0 likes

Windows 10 CLiP device license not found

Hi I'm on windows 10 and sometimes Spotify will refuse to launch and instead show an error message (see below). Sometimes this goes away on it's own but it keeps coming back. I've seen only one post on here and it says the solution was to update my P...

Casual Listener

Hi I'm on windows 10 and sometimes Spotify will refuse to launch and instead show an error message (see below). Sometimes this goes away on it's own but it keeps coming back. I've seen only one post ...

Sebasty

Community Legend

10269 Views

6 replies

0 likes

  • 10269 Views
  • 6 replies
  • 0 likes

most songs are greyed out

PlanFreeCountryNetherlandsDevicewindows 10 dekstopOperating Systemwindows 10 My Question or Issuea lot of songs are unplayable and therefor greyed out. how do i fix this? it started about a moth ago, often daily mix playlists are completely filled wi...

Casual Listener

  Plan Free Country Netherlands Device windows 10 dekstop Operating System windows 10   My Question or Issue a lot of songs are unplayable and therefor greyed out. how do i fix t...

Sebasty

Community Legend

1538 Views

4 replies

0 likes

  • 1538 Views
  • 4 replies
  • 0 likes

Re: Spotify on my desktop lags when it is the active window

Hi, Comment to an already answered question.https://community.spotify.com/t5/Desktop-Windows/Spotify-on-my-desktop-lags-when-it-is-the-active-window-Why/m-p/4617416 PlanPremiumCountryTaiwanDeviceAcer Aspire GX-781 Desktop PCOperating SystemWindows 10...

Casual Listener

Hi,   Comment to an already answered question. https://community.spotify.com/t5/Desktop-Windows/Spotify-on-my-desktop-lags-when-it-is-the-active-window-Why/m-p/4617416   Plan Premium ...

853 Views

0 replies

0 likes

  • 853 Views
  • 0 replies
  • 0 likes

Spotify is so slow and keeps lagging

PlanPremiumCountryThe netherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueSince the last update spotify is sooo slow and it just keeps lagging! For example if i search for a song it stays black and if i click on a song it's stuck a...

Visitor

Plan Premium Country The netherlands Device Desktop Operating System Windows 10   My Question or Issue Since the last update spotify is sooo slow and it just keeps lagging! For example...

Sebasty

Community Legend

3629 Views

1 replies

0 likes

Lag
slow
Update
  • 3629 Views
  • 1 replies
  • 0 likes

Spotify not changing song immediately in playlists

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday I'm listening to some suggested playlists and when I click to go to the next song there's a 1-2 second delay where the song I want to skip keeps playing before starting ...

Casual Listener

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Today I'm listening to some suggested playlists and when I click to go to the next song the...

Bittencourt

Spotify Star

1363 Views

3 replies

0 likes

  • 1363 Views
  • 3 replies
  • 0 likes

Playlist Cover changing does not work

PlanFree/PremiumCountrySwitzerlandDeviceSamsung Galaxy S9+, ComputerOperating System(Android Oreo, Windows 10) My Question or IssueSomehow the changing of the cover for my playlists does not work. When I change the cover in my Desktop Application it ...

Casual Listener

Plan Free/Premium Country Switzerland Device Samsung Galaxy S9+, Computer Operating System (Android Oreo, Windows 10)   My Question or Issue Somehow the changing of the cover for ...

JONARSCH

Casual Listener

838 Views

3 replies

0 likes

  • 838 Views
  • 3 replies
  • 0 likes

Cannot Delete Local files

PlanPremiumCountry DevicePC LaptopOperating Systemwindows 10 My Question or IssueI am trying to delete the local files on my Spotify, I have tried everything. Ive tried going to "%appdata%\Spotify\Users\" and deleting "local-files.bnk". I have tried ...

Visitor

  Plan Premium Country   Device PC Laptop Operating System windows 10   My Question or Issue I am trying to delete the local files on my Spotify, I have tried everything. Iv...

Sebasty

Community Legend

949 Views

1 replies

0 likes

files
local
local files
remove
  • 949 Views
  • 1 replies
  • 0 likes

Connecting İssues servers

PlanPremiumCountryTROperating System(windows) My Question or Issuei cant connect spotfy actually i cant listen music firstly i closed firewallthen reinstalled appwhat should i do i cant connect there is screenshot in there look at and pls solve my pr...

Visitor

Plan Premium Country TR Operating System (windows)   My Question or Issue i cant connect spotfy actually i cant listen music  firstly i closed firewall then reinstalled app what ...

Sebasty

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Can't play all songs in library

The Windows desktop player used to have "Songs" under "Library" but this option has disappeared. Do I really need to go through every single album in my library and click "Like"? If so, that's insanely user-hostile. PlanFreeOperating SystemWindows 10...

Visitor

The Windows desktop player used to have "Songs" under "Library" but this option has disappeared. Do I really need to go through every single album in my library and click "Like"? If so, that's insane...

musicwheelz

Newbie

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryUSDeviceHP PavilionOperating SystemWindows 10My Question or IssueThat error keeps coming up. I have tried every solution listed so far. I have reinstalled, I have checked the hosts file, I have refreshed the drivers on the computer,...

Casual Listener

Plan Premium Country US Device HP Pavilion Operating System Windows 10 My Question or Issue That error keeps coming up.  I have tried every solution listed so far.   I have reins...

SLW1980

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Spotify resumes playing after being paused

PlanPremiumCountry Sweden DeviceLenovo Carbon X1 (2019) , Win 10, Operating SystemWindows 10 My Question or IssueJust got my new Lenovo laptop Carbon X1. Updated all dirvers + Windows update, installed Chrome, installed Spootify. When playing music w...

Casual Listener

Plan Premium Country  Sweden   Device Lenovo Carbon X1 (2019) , Win 10,  Operating System Windows 10   My Question or Issue Just got my new Lenovo laptop Carbon X1. Upd...

musicartemis

Casual Listener

3288 Views

3 replies

0 likes

lenovo
paused
playing
resumes
Win10
  • 3288 Views
  • 3 replies
  • 0 likes

Other User Playlists not Updating Correctly

My Question or Issue Randomly some users playlists will be shown not complete. Usually the playlist will only load one of the artists, and only one or two songs from the artist. This won't happen to all of the playlists of a single user, generally on...

Visitor

My Question or Issue   Randomly some users playlists will be shown not complete. Usually the playlist will only load one of the artists, and only one or two songs from the artist. This won't h...

Keanu_C

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Some songs don't work on desktop

PlanPremiumCountry USA DevicePCOperating Systemwindows My Question or Issue: I can't play certain songs on my desktop computer but I can play them on my iPhone.

Casual Listener

  Plan Premium Country USA   Device PC Operating System windows   My Question or Issue:  I can't play certain songs on my desktop computer but I can play them on my iPho...

rainman2000

Casual Listener

600 Views

2 replies

1 likes

  • 600 Views
  • 2 replies
  • 1 likes

Sweeheart Album 2014

My Question or IssueSweetheart Album 2014 doesn't work. I can save the album on my library, like the songs, however the tracks don't play. Message error:Spotify can't play this right now. If you have the file on your computer you can import it. Link:...

Casual Listener

My Question or Issue Sweetheart Album 2014 doesn't work. I can save the album on my library, like the songs, however the tracks don't play.    Message error: Spotify can't play this rig...

elinoferreira

Casual Listener

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discover Weekly and the rest of the playlists are not updating

PlanFreeCountryQatarDevicePCOperating SystemWindows 10 My Question or IssueDiscover section is not updating it is still stuck with the playlists made in May.I tried to logout and login again in both the PC app and the web player to no avail.any help ...

Casual Listener

Plan Free Country Qatar Device PC Operating System Windows 10     My Question or Issue Discover section is not updating it is still stuck with the playlists made in May. I ...

wattman

Casual Listener

873 Views

2 replies

0 likes

  • 873 Views
  • 2 replies
  • 0 likes

Spotify Freezes at ad and won't play.

PlanFreeCountryUSADeviceDesktop Computer Operating SystemWindows 10 ProThe ad below causes spotify to freeze. I have had to close and reopen or log out and log back for it to start again. It plays 2 to 3 songs then the ad comes up and nothing.. tried...

Casual Listener

Plan Free Country USA Device Desktop Computer  Operating System Windows 10 Pro The ad below causes spotify to freeze. I have had to close and reopen or log out and log back for it to sta...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
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Albums suddenly disappeared from my library

PlanFreeCountryRomaniaDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueHi, this issue just showed up on my Desktop app. Whenever I go to My Albums, it says I have none, even though I actually do. Going to Favorite Songs will show every...

Newbie

Plan Free Country Romania Device Desktop Operating System Windows 10 Pro   My Question or Issue Hi, this issue just showed up on my Desktop app. Whenever I go to My Albums, it says I h...

thedrunk

Casual Listener

1047 Views

4 replies

3 likes

  • 1047 Views
  • 4 replies
  • 3 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10My Question or IssueI've restarted my PC, clean uninstall/reinstalled Spotify, deleted local cache's, disabled hardware acceleration, the songs aren't limited to explicit so that settin...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I've restarted my PC, clean uninstall/reinstalled Spotify, deleted local cache's, disabled hardw...

chrismurray

Composer

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes