Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13618 Views
108 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1857 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4581 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hi,About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform.Eventually songs on my playlists would also not be available. Th...
Hi, About a month ago I noticed Spotify would not play random songs, usually ones not already added to my playlist. This made music discovery very difficult on a music discovery platform. Eventuall...
Casual Listener
905 Views
2 replies
1 likes
PlanPremiumCountryArgentinaDeviceComputer & Xiaomi Redmi Note 5Operating SystemWindows 10My Question or IssueMy problem is that i can listen any song in my cellphone but when i try to play a specified song in the computer (Windows 10), its like the s...
Plan Premium Country Argentina Device Computer & Xiaomi Redmi Note 5 Operating System Windows 10 My Question or Issue My problem is that i can listen any song in my cellphone but when i ...
Casual Listener
777 Views
2 replies
0 likes
PlanPremiumCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueWithin the last few days upon opening Spoitfy my screen on my Windows 10 pro pc will go black and will not function. This ONLY occures with Spotify AND when the ap...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Within the last few days upon opening Spoitfy my screen on my Windows 10...
Community Legend
702 Views
1 replies
0 likes
Spotify is installed but it don't start when i click on its icon.I've tried it to uninstalled several times, but nothing happen.When i clic to launch spotify, the circle icon turn but nothing happen.I try to restore my C: withe the windows tool, but ...
Spotify is installed but it don't start when i click on its icon. I've tried it to uninstalled several times, but nothing happen. When i clic to launch spotify, the circle icon turn but nothing hap...
Spotify Legend
922 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceDesktop computer, PhoneOperating SystemWin 10, android My Question or IssueSometimes on my phone, and every time on my computer, when I press play for a playlist (the green button in the playlist header, not a particular...
Plan Premium Country France Device Desktop computer, Phone Operating System Win 10, android My Question or Issue Sometimes on my phone, and every time on my computer, when I press pl...
Community Legend
1185 Views
1 replies
0 likes
I'm a Spotify premium user since this streaming service first-day launch in Indonesia. Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, since I switched to Windows 10, whenever I launched this Windows...
I'm a Spotify premium user since this streaming service first-day launch in Indonesia. Before I use Windows 10 as my PC's OS, Spotify works well in my Linux (Elementary OS) system. But, si...
Casual Listener
1352 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceHP PCOperating SystemWindows 10 My Question or IssueI have just noticed a Folder I called Discovered on Spotify 2018 has disappeared from My Playlists. It contained 6/7 separate folders of the new music I discove...
Plan Premium Country United Kingdom Device HP PC Operating System Windows 10 My Question or Issue I have just noticed a Folder I called Discovered on Spotify 2018 has disappeared fro...
815 Views
0 replies
1 likes
Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that. PlanPremiumCountryIcelandDevicePC & Samsung Galaxy S9+Operating SystemWindows 7 & Android Pie My Question or IssueI have post...
Summary of the problem: shuffle tends to play two or more songs in a row by the same artist when it should be avoiding that. Plan Premium Country Iceland Device PC & Samsung Galaxy ...
Regular
931 Views
1 replies
0 likes
Spoify free freezes instead of playing ad. Win 10
Spoify free freezes instead of playing ad. Win 10
Spotify Legend
755 Views
1 replies
0 likes
My Question or Issue The Edge Detector Spotify Playlist repeatedly shows up in my collection again after deleting it. I had saved the Playlist in order to listen to it, which I did, afterwards I deleted it from my collection. Every few weeks, it show...
My Question or Issue The Edge Detector Spotify Playlist repeatedly shows up in my collection again after deleting it. I had saved the Playlist in order to listen to it, which I did,...
500 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung S5 Neo / PCOperating SystemAndroid 6.0.1 / Windows 10 Prof.My Question or IssueI love Spotify and a premium member, but there's one thing that I really, really hate...Why on h... are audiobooks splitted up in hu...
Plan Premium Country Germany Device Samsung S5 Neo / PC Operating System Android 6.0.1 / Windows 10 Prof. My Question or Issue I love Spotify and a premium member, but there's one thing that...
615 Views
0 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWin 10 1903 My Question or IssueI've got a few local files that have album art attached (verified with windows media player, itunes, and mp3tag), but spotify won't pickup or display the album art. It'll pick...
Plan Premium Country Device PC Operating System Win 10 1903 My Question or Issue I've got a few local files that have album art attached (verified with windows media player, i...
668 Views
0 replies
1 likes
I followed all my artists and then saved the specific songs I liked for each yet when I got to an artist in the artist tab it doesn't take me to the saved songs it just takes me to the artist page and plays all their songs. Is the only way to avoid t...
I followed all my artists and then saved the specific songs I liked for each yet when I got to an artist in the artist tab it doesn't take me to the saved songs it just takes me to the artist page an...
Regular
928 Views
3 replies
2 likes
Hello,I'd like to see the full track date when opening my Spotify for Desktop. I've done some procedures to check if the date came up but couldn't.Unfortunately the last two digits (of the year) are cut off and I can't see the full track date.I've be...
Hello, I'd like to see the full track date when opening my Spotify for Desktop. I've done some procedures to check if the date came up but couldn't. Unfortunately the last two digits (of the year) ...
Community Legend
1999 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceI can list specs if needed? Caselabs SMA8 Crossfire VII 1070ti 2700xOperating SystemWin 10 My Question or IssueEvery once in a while I copy my favorite songs to a new playlist and save the old one so I know what songs I like...
Plan Premium Country US Device I can list specs if needed? Caselabs SMA8 Crossfire VII 1070ti 2700x Operating System Win 10 My Question or Issue Every once in a while I copy my favor...
459 Views
0 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuecant log in using the pc app via facebook, keeps coming up with error (3) username / pass incorrect but i can log onto spotify using facebook log in on the browser
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue cant log in using the pc app via facebook, keeps coming up with error (3) username / pass incorrect...
Spotify Star
1544 Views
7 replies
0 likes
PlanPremiumCountryUSDeviceWindows PC Operating SystemWindows 7 My Question or IssueI'm usually offline on my PC. I went online to download a few new songs, noticed an update queued for the desktop client, updated it, and now almost every album in my ...
Plan Premium Country US Device Windows PC Operating System Windows 7 My Question or Issue I'm usually offline on my PC. I went online to download a few new songs, noticed an up...
Community Legend
2490 Views
10 replies
3 likes
PlanPremiumCountry AustraliaDeviceDell XPS 13 (9360) LaptopOperating SystemWindows 10 Version 10.0.17134 Build 17134 Spotify version 1.0.86.337.ga8d5cef9 (Windows Store version) My Question or IssueIn the last few weeks, I've noticed a weird and anno...
Plan Premium Country Australia Device Dell XPS 13 (9360) Laptop Operating System Windows 10 Version 10.0.17134 Build 17134 Spotify version 1.0.86.337.ga8d5cef9 (Window...
Casual Listener
625 Views
2 replies
0 likes
I am running the Windows 10 Spotify app on my PC and am listening to Spotify on my Amazon Echo Dot using Spotify connect. This lets me listen to it while controlling the music from my PC. I can listen to music fine, along with skipping tracks back an...
I am running the Windows 10 Spotify app on my PC and am listening to Spotify on my Amazon Echo Dot using Spotify connect. This lets me listen to it while controlling the music from my PC. &nbs...
Newbie
1314 Views
1 replies
1 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So, this problem just started today (7/26/19), kind of out of the blue. One minute everyth...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So...
607 Views
0 replies
1 likes
