Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
3 weeks ago
James335
Casual Listener
61896 Views
78 replies
27 likes

61896 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
84171 Views
278 replies
22 likes

84171 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6012 Views
1 replies
6 likes

6012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146316 Views
0 replies
26 likes
Mac
Windows

146316 Views
0 replies
26 likes

Unable to play songs on webplayer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to play songs on webplayer on Chrome. I can't download the app as it is a works c...

Luke1601
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am un...
2019-06-04 9:13:51 AM
2019-06-04 7:01:07 PM
A_Musicophile
Community Legend
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Spotify CLOSES when LOGGING IN.

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write the wrong password I will get an error message as usual if the...

h1web
Newbie
Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write th...
2019-06-03 2:04:24 PM
2019-06-04 6:49:40 PM
A_Musicophile
Community Legend
377 Views
1 replies
0 likes
close

377 Views
1 replies
0 likes

Windows and Android Apps are not synced.

PlanFree Country DeviceMoto G4 Plus Operating SystemAndroid Oreo 8.1.0 My Question or IssueI am running Spotify on Windows 10, where I'm not able to see the songs favorited on my mobile device. But the songs favorited on the Windows app are reflected...

mrillusi0n
Newbie
Plan Free Country Device Moto G4 Plus Operating System Android Oreo 8.1.0 My Question or Issue I am running Spotify on Windows 10, where I'm not able to see th...
2019-06-03 12:13:07 PM
2019-06-04 6:37:01 PM
A_Musicophile
Community Legend
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Song stops playing after 1 second.

PlanPremium CountryMalaysia DeviceLaptop Window Operating SystemWindows 10 My Question or IssueRecently I tried to fix this problem from a lot of ways, but seems all can't work. I've tried the delete block in hosts file, but in my hosts file didn't a...

AUstz
Casual Listener
Plan Premium Country Malaysia Device Laptop Window Operating System Windows 10 My Question or Issue Recently I tried to fix this problem from a lot of ways, b...
2019-06-03 4:49:29 AM
2019-06-04 6:24:23 PM
A_Musicophile
Community Legend
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Clicking on album art selects incorrect playlist item

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen playing a playlist clicking on the album art of the current song typically takes me to the item in the playlist so I can move/edit/etc the song. Today I have been exper...

edroche
Casual Listener
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue When playing a playlist clicking on the album art of the current song typically takes me to the i...
2019-06-03 10:26:14 PM
2019-06-04 1:55:43 PM
edroche
Casual Listener
352 Views
2 replies
0 likes

352 Views
2 replies
0 likes

Bought premium but it's still spotify free

PlanPremiumCountryNetherlands DeviceWindows 10, AndroidOperating SystemWindows 10, Android My Question or IssueI bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.

papflapjeee
Newbie
Plan Premium Country Netherlands Device Windows 10, Android Operating System Windows 10, Android My Question or Issue I bought the 1 euro for 3 months deal money went out of ...
2019-06-03 8:36:39 PM
2019-06-03 11:44:34 PM
A_Musicophile
Community Legend
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Superuser Contribution Why does Spotify say that there is no Internet connection when there is one (Windows)?

Why does Spotify say that there is no Internet connection when there is one (Windows)?Plan PremiumCountrySwedenDevicePC TabletOperating SystemWindows 10My Question or IssueWhy does Spotify say that there is no Internet connection when there is one (W...

jiramirezd
Newbie
Why does Spotify say that there is no Internet connection when there is one (Windows)? Plan Premium Country Sweden Device PC Tablet Operating System Windows 10 My Question or Issue Why ...
2019-06-02 6:34:02 PM
2019-06-03 11:07:36 AM
Arikabeth
Roadie
420 Views
2 replies
0 likes

420 Views
2 replies
0 likes

the music stops

Tengo un problema en spotify y es este lo que pone en la imagen PlanFreeCountryspainDevice Operating System Windows 10 My Question or Issue

alejandro171098
Newbie
Tengo un problema en spotify y es este lo que pone en la imagen Plan Free Country spain Device Operating System Windows 10 My Question or Issue
2019-06-02 8:53:04 PM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Solved!!Superuser Contribution When i click on the picture of the album, i see the wrong song on the list

PlanFreeCountryTurkeyDeviceDell Latitude E5570Operating SystemWindows 10 My Question or IssueHello.I usually play songs from my own playlists. While playing a song, when i click on the picture of the album / song which on the left side of spotify des...

menofis
Newbie
Plan Free Country Turkey Device Dell Latitude E5570 Operating System Windows 10 My Question or Issue Hello. I usually play songs from my own playlists. While playing ...
2019-06-01 10:04:08 PM
2019-06-02 3:31:49 PM
Jemi
Spotify Legend
309 Views
1 replies
0 likes

309 Views
1 replies
0 likes

[desktop] Spotfy lowers the volume of other programs

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueEvery time I play some games or even open other programs while the spotfy is open it automatically lowers the volume of other applications to almost zero. I have to l...

Dumac
Newbie
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue Every time I play some games or even open other programs while the spotfy is open it autom...
2019-06-02 6:32:47 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Spotify Keeps Pausing Randomly

First of all really sorry if i wrote something wrong i still learning the language!!! Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago). Internet: Telus fiber 300 mb/s download and upload and Telus fi...

Marcrake
Casual Listener
First of all really sorry if i wrote something wrong i still learning the language!!! Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago...
2019-06-02 6:31:03 AM
3677 Views
0 replies
0 likes

3677 Views
0 replies
0 likes

Música se detiene después de 6 segundos

DevicePCOperating SystemWindows 10 My Question or Issue¡hola!He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir música, ésta se detiene pasando los primeros 6 segundos.Pasados los 6 segu...

Zerarkmoore
Newbie
Device PC Operating System Windows 10 My Question or Issue ¡hola! He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir músi...
2019-06-02 2:17:18 AM
2202 Views
0 replies
1 likes

2202 Views
0 replies
1 likes

Superuser Contribution "Can't play the current song"

PlanFreeCountryUnited StatesDeviceAcer Nitro 5 laptop w/ Windows 10Operating SystemWindows 10 My Question or IssueWhen I try playing any song from my playlist, after a few seconds it stops and says "can't play the current song" or just stops abruptly...

MCN_Mike
Regular
Plan Free Country United States Device Acer Nitro 5 laptop w/ Windows 10 Operating System Windows 10 My Question or Issue When I try playing any song from my playlist, after a few se...
2019-04-25 2:38:30 AM
2019-06-01 8:03:58 PM
codrcope
Newbie
908 Views
7 replies
2 likes

908 Views
7 replies
2 likes

After a Search, can only scroll through about 80 songs

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueStarting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or "castles"), I can't scroll beyond 80 or so songs. I get the "processing" whe...

lwf2013
Regular
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Starting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or ...
2019-06-01 2:11:51 PM
2019-06-01 4:16:33 PM
Sebasty
Community Legend
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

Superuser Contribution Error code 12

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 7 My Question or IssueI have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner, removed old files, have enough space on the computer to install Spotify, deleted an...

_hvf-jg2c7lbg
Regular
Plan Premium Country Canada Device PC Operating System Windows 7 My Question or Issue I have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner,...
2019-05-16 4:04:53 AM
2019-06-01 3:21:09 PM
Sebasty
Community Legend
4967 Views
6 replies
0 likes

4967 Views
6 replies
0 likes

Solved!! I bought Premium on the 1st of June, the receipt is from 31th of May

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhy wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland?Now it says my Premium (3 months for 9,99) will take another payment 31th of August w...

Pepcat
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10 My Question or Issue Why wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland? Now it ...
2019-05-31 11:49:08 PM
2019-06-01 2:21:50 PM
OneByBoo
Roadie
942 Views
1 replies
0 likes
date
paypal
Premium
time zone

942 Views
1 replies
0 likes

Tired of necessity to restart HTTP settings every day

PlanPremiumCountrySlovakiaDevice Operating SystemWindows My Question or IssueI am tired of the necessity to every day morning restarting Spotify 2 times. When I come to comupter in Windows, simply no music is played. I've elaborated that change the a...

gentlestone
Casual Listener
Plan Premium Country Slovakia Device Operating System Windows My Question or Issue I am tired of the necessity to every day morning restarting Spotify 2 times. When I come to ...
2019-05-30 1:04:10 PM
2019-06-01 2:18:22 PM
OneByBoo
Roadie
615 Views
3 replies
0 likes

615 Views
3 replies
0 likes

Not able to play some songs

PlanPremiumCountryINDIADeviceLAPTOPOperating SystemWindows 10 My Question or IssueI am not able to play some songs in windowsand those songs are not showing in android app

Manas77
Regular
Plan Premium Country INDIA Device LAPTOP Operating System Windows 10 My Question or Issue I am not able to play some songs in windows and those songs are not showing in android app
2019-05-30 5:32:53 AM
2019-06-01 2:04:01 PM
Manas77
Regular
1012 Views
7 replies
0 likes

1012 Views
7 replies
0 likes

384kHz 32bit samplerate makes Spotify skip songs

PlanPremiumCountryDenmarkDeviceSources: iPhone Xs, Macbook Pro 2018, Windows 10 DesktopDACs: Chord Mojo, Schiit Bifrost, Schiit Modi 3, Fiio Q1 mark 2Operating System(iOS 12.1.1, OSX, Windows 10) My Question or IssueWhenever I play Spotify with any D...

Exetic
Casual Listener
Plan Premium Country Denmark Device Sources: iPhone Xs, Macbook Pro 2018, Windows 10 Desktop DACs: Chord Mojo, Schiit Bifrost, Schiit Modi 3, Fiio Q1 mark 2 Operating System (iOS 12.1.1, OSX,...
2019-05-31 2:12:05 PM
2019-06-01 12:40:28 PM
okandemirbaykal
Casual Listener
5063 Views
3 replies
7 likes

5063 Views
3 replies
7 likes

stuck at migrating your spotify data.

I'm stuck at Migrating User Data.

macaroni69_
Casual Listener
I'm stuck at Migrating User Data.
2019-06-01 11:59:35 AM
881 Views
0 replies
1 likes

881 Views
0 replies
1 likes

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