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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84212 Views

40 replies

68 likes

  • 84212 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798653 Views

505 replies

64 likes

  • 798653 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

  • 24601 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
  • 0 replies
  • 4 likes

Nissan Advertisment Fails to Play

PlanFreeCountryUSAOperating SystemWindows 7 My Question or IssueHello, I am experiencing issues consistently with a Nissan advertisement that fails to play. In order to continue playing music I have to shutdown/restart Spotify. I have uninstalled/rei...

Visitor

Plan Free Country USA Operating System Windows 7   My Question or Issue Hello, I am experiencing issues consistently with a Nissan advertisement that fails to play.  In order to c...

514 Views

0 replies

0 likes

  • 514 Views
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Solved!! Search for all Artists

Premium plan, Family.UK.Laptop/Tablet/Phone Ok, have just joined, and I want to do a big excercise and create a playlist of all music I like. My memory however needs jogging, and I have tried for example putting 'c' in the search bar, hoping to get a...

Casual Listener

Premium plan, Family. UK. Laptop/Tablet/Phone   Ok, have just joined, and I want to do a big excercise and create a playlist of all music I like. My memory however needs jogging, and I have ...

Portchieboy

Casual Listener

2632 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Search bar gone

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating SystemWindows 10My Question or IssueThe search bar is gone, now I can only go to it by scrolling all the way up and pressing search.

Music Fan

Plan Premium Country Netherlands Device Desktop PC Operating System Windows 10 My Question or Issue The search bar is gone, now I can only go to it by scrolling all the way up and pressing s...

rgbuckley

Casual Listener

15925 Views

34 replies

21 likes

  • 15925 Views
  • 34 replies
  • 21 likes

"Recommended Artists" in recent update is useless. Please bring back saved artists!

Title says it all. There are numerous complaints in this forum and across the internet from disgruntled users. Spotify needs to make a change ASAP or they will lose large numbers of subscribers. An easy fix would be to make "Recommended Artists" incl...

Regular

Title says it all.   There are numerous complaints in this forum and across the internet from disgruntled users.  Spotify needs to make a change ASAP or they will lose large numbers of...

chrismurray

Composer

690 Views

1 replies

3 likes

  • 690 Views
  • 1 replies
  • 3 likes

random album art not appearing

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor numerous, seemingly random albums the album art doesn't appear when viewed in my library or while playing. I've tried rebooting and reinstalling but I just can't shake thi...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue For numerous, seemingly random albums the album art doesn't appear when viewed in my library or whi...

OneByBoo

Roadie

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Artists List Not Working

PlanPremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 8.0 My Question or IssueI think this started happening in the last month or two. The Artists list used to display an alphabetized list of artists ...

Newbie

Plan Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 8.0   My Question or Issue I think this started happening in the las...

rpb272

Regular

615 Views

1 replies

1 likes

  • 615 Views
  • 1 replies
  • 1 likes

Superuser Contribution Non riesco ad ascoltare più niente

PlanFreeCountryItalyDeviceNotebook HPOperating SystemWindows 7 My Question or IssueNon riesco ad usare più spotify su computer. Il lettore web non funziona per niente (inserisco il sito ma mi dà pagina bianca) e adesso neppure il programma per il com...

Casual Listener

Plan Free Country Italy Device Notebook HP Operating System Windows 7   My Question or Issue Non riesco ad usare più spotify su computer. Il lettore web non funziona per niente (inseri...

Jemi

Spotify Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryBulgariaDeviceDesktop computerOperating SystemWindows 10 My Question or IssueToday I tried to turn on Spotify to listen to some music. Unfortunately it skips through my entire collection of multiple playlists and a blue popup comes ...

Casual Listener

Plan Premium Country Bulgaria Device Desktop computer Operating System Windows 10   My Question or Issue Today I tried to turn on Spotify to listen to some music. Unfortunately it skip...

maxharding4

Casual Listener

666 Views

3 replies

1 likes

  • 666 Views
  • 3 replies
  • 1 likes

Multiple copies of the same album in my Albums tab

PlanPremiumCountry DeviceWindows 10 My Question or IssueI am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I am using the Albums tab for the first time. I do not know if this has always b...

Casual Listener

Plan Premium Country   Device Windows 10   My Question or Issue I am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I a...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Library not syncing on Windows 10

PlanPremiumCountryCanadaDeviceSurface BookOperating SystemWindows 10 My Question or IssueI use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and an Android tablet. My issue is that, if I update my library on anything other...

Casual Listener

Plan Premium Country Canada Device Surface Book Operating System Windows 10   My Question or Issue I use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and a...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Solution for why I couldn't connect to my device using Sonos Connect from PC

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC. Rather than mess about with the fire wall settings, the simplest solution is ...

Casual Listener

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC.   Rather than mess ...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Music keeps repeating without repeat being on

PlanPremiumCountryEnglandDevicePC and AndroidOperating SystemWindows 10, Android OxygenOS My Question or Issue Whenever I play music from my playlists, the songs keep on repeating for no reason at all, this has only started happening today. I have re...

Casual Listener

Plan Premium Country England Device PC and Android Operating System Windows 10, Android OxygenOS   My Question or Issue   Whenever I play music from my playlists, the songs keep ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Issue with search from playlist

PlanPremiumCountryFinlandOperating SystemWindows 10Spotify version 1.1.10.540.gfcf0430f I came across with quite strange issue with in-playlist search. If I jump to playlista by pressing cover art and then begin search, it might be ok with one or two...

Casual Listener

  Plan Premium Country Finland Operating System Windows 10 Spotify version 1.1.10.540.gfcf0430f   I came  across with quite strange issue with in-playlist search. If I jump to...

OneByBoo

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Music missing after switch from Songs to Liked Songs

PlanPremiumCountry USA DeviceDesktopWindows 10 My Question or IssueThe late June update changed the Songs playlist to Liked Songs. Music that didn't have a 'heart' do not appear in the Liked Songs playlist.

Newbie

  Plan Premium Country USA   Device Desktop Windows 10   My Question or Issue The late June update changed the Songs playlist to Liked Songs.  Music that didn't have a '...

OneByBoo

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

error code 17

PlanFreeCountryAmericaDevicenot sureOperating SystemWindows 10 My Question or Issuei know it's been addressed before, but when i try installing spotify it comes up with error code 17. i've tried some of the previous solutions, but since they were 4-5...

Regular

Plan Free Country America Device not sure Operating System Windows 10   My Question or Issue i know it's been addressed before, but when i try installing spotify it comes up with error...

Billy-J

Spotify Star

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

Recently Played Artists Really Slow

PlanPremiumCountryUKDeviceComputerOperating System Windows 10 My Question or IssueFor some reason I think the latest update made the recently played artists section on my profile really slow. For example, if I listen to an artist they won't show up i...

Casual Listener

  Plan Premium Country UK Device Computer Operating System  Windows 10   My Question or Issue For some reason I think the latest update made the recently played artists sect...

Woodyturner02

Casual Listener

1280 Views

3 replies

3 likes

  • 1280 Views
  • 3 replies
  • 3 likes

Plus button changed to Heart

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday the + button on my desktop changed to a heart. It's more than just being upset about changes because changes are scary or whatever. Sure I understand they need to make c...

Casual Listener

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Today the + button on my desktop changed to a heart.  It's more than just being upset ...

taminabox

Newbie

676 Views

1 replies

3 likes

  • 676 Views
  • 1 replies
  • 3 likes

Superuser Contribution Favourite Artists Have Disappeared - Windows 10 Desktop Computer

I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite tracks in Artists (and my Playlists). When I check...

Regular

I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite...

J2hnn34

Regular

1440 Views

6 replies

1 likes

  • 1440 Views
  • 6 replies
  • 1 likes

Left Scroll Bar Bug

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 times, restarted my computer each time, and the issue keeps coming up.

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue The left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 ti...

ibrokeit

Regular

1113 Views

5 replies

0 likes

  • 1113 Views
  • 5 replies
  • 0 likes