Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 100132 Views
  • 82 replies
  • 27 likes
  • 100132 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 106370 Views
  • 291 replies
  • 22 likes
  • 106370 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7872 Views
  • 1 replies
  • 6 likes
  • 7872 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148393 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148393 Views
  • 0 replies
  • 26 likes

Spotify Connect not working on desktop

It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic description that appears there. I'm guessing it mi...

  • Newbie
  • It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic...
  • 231 Views
  • 0 replies
  • 1 likes
  • 231 Views
  • 0 replies
  • 1 likes

Problems with Your Library

PlanPremiumCountrySpainDevice(Samsung Galaxy S6, HP 255 G3)Operating System(Android 7.0, Windows 10,)My Question or IssueSince the last update with the new library, I find very annoying that every time that I save an album and then delete it, its son...

  • Newbie
  • Plan Premium Country Spain Device (Samsung Galaxy S6, HP 255 G3) Operating System (Android 7.0, Windows 10,) My Question or Issue Since the last update with the new library, I find very anno...
  • 313 Views
  • 0 replies
  • 1 likes
  • Other
  • 313 Views
  • 0 replies
  • 1 likes

Did they get rid of saving entire albums at a time on pc?

PlanFree Operating SystemWindows 10 My Question or IssueI used to be able to save entire albums at a time by clicking on the heart under the album information and now I have to save the entire album manually. Did they get rid of album saving for no r...

  • Newbie
  • Plan Free   Operating System Windows 10   My Question or Issue I used to be able to save entire albums at a time by clicking on the heart under the album information and now I have t...
  • 301 Views
  • 0 replies
  • 1 likes
  • 301 Views
  • 0 replies
  • 1 likes

Select Default Sound Device PC

I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that. I've tried using --enable-audio-graph at the end of the shortcut, that doesn'twork.I've trie...

  • Newbie
  • I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that.  I've tried using --enable-a...
  • 411 Views
  • 0 replies
  • 1 likes
  • 411 Views
  • 0 replies
  • 1 likes

Can't download Spotify desktop version

PlanFreeCountryUSA Operating SystemW10 My Question or IssueHi. So recently I downloaded the spotify desktop version from the site and it was downloading until it said "Migrating Data", and after that it automatically downloaded the Windows store vers...

  • Casual Listener
  • Plan Free Country USA     Operating System W10   My Question or Issue Hi. So recently I downloaded the spotify desktop version from the site and it was downloading until...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Back to having Add To Playlist errors

Plan: FreeCountry: USADevice: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377Operating System: Windows 7 x64My Question or Issue:Early this morning, Spotify reset its sign-in cookie, and thereafter has given me nothing but t...

  • Newbie
  • Plan: Free Country: USA Device: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377 Operating System: Windows 7 x64 My Question or Issue: Ea...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Artist Display

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or giving me the option to browse. The songs I have like...

  • Casual Listener
  • I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or gi...
  • Lost_Johnny
  • Casual Listener
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution URI isn't workintg for Spotify Exchange.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI would like to share my playlist on Spotify Exchange but I can't seem to be able to post it. I always get the following error:"You must include a Spotify Playlist URI/link to cr...

  • Casual Listener
  •   Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I would like to share my playlist on Spotify Exchange but I can't seem to be able to post it.&nbsp...
  • sedmi
  • Casual Listener
  • 1069 Views
  • 3 replies
  • 0 likes
  • 1069 Views
  • 3 replies
  • 0 likes

control volume specifically for spotify when minimized to tray

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

  • Newbie
  • Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

I just want to go back to being able to save an album and have it appear in my Songs

Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?

  • Newbie
  • Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?
  • 301 Views
  • 0 replies
  • 1 likes
  • 301 Views
  • 0 replies
  • 1 likes

Library only shows full albums

PlanPremiumCountryArgentina My Question or IssueIn the latest update we can only see full albums in our library, meaning the albums of which I had only saved a couple of songs have disappeared. What is the point of saving stuff in your library if you...

  • Casual Listener
  • Plan Premium Country Argentina   My Question or Issue In the latest update we can only see full albums in our library, meaning the albums of which I had only saved a couple of songs have d...
  • c9-a0_hduxjw5
  • Casual Listener
  • 2184 Views
  • 6 replies
  • 10 likes
  • 2184 Views
  • 6 replies
  • 10 likes

fix the sync issues for goodness sakes! Im so sick of my songs not updating on desktop.

PlanPremiumCountryUnited KingdomDeviceDesktop PC (Windows 10 64Bit) My Question or IssueFirst of all, fix the sync issues with the songs. Constantly, everyday i have to reinstall to get my newly saved songs to show up. Its getting so stupid. also why...

  • Newbie
  •   Plan Premium Country United Kingdom Device Desktop PC (Windows 10 64Bit)     My Question or Issue First of all, fix the sync issues with the songs. Constantly, everyday i h...
  • 326 Views
  • 0 replies
  • 7 likes
  • 326 Views
  • 0 replies
  • 7 likes

Can't play any music

CountryFranceDeviceMSI HP62VR 7RF Leopard ProOperating SystemWindows 10 My Question or IssueThe title says it all. I can't play any music on spotify PC. It works perfectly on mobile but on pc the icon will just become gray with the title of the music...

  • Newbie
  • Country France Device MSI HP62VR 7RF Leopard Pro Operating System Windows 10   My Question or Issue The title says it all. I can't play any music on spotify PC. It works perfectly on mob...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Playlist track lengths are wrong

PlanPremiumCountryCanadaDeviceDesktop (multiple)Operating SystemWindows 7 My Question or IssueSpotify version 1.1.9.383.g9f48828e.The track lengths shown in a playlist can vary widely from the actual length when the track is played. For example, I no...

  • Newbie
  • Plan Premium Country Canada Device Desktop (multiple) Operating System Windows 7   My Question or Issue Spotify version 1.1.9.383.g9f48828e. The track lengths shown in a playlist can ...
  • Sebasty
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Absence of "Local Files" under the Your Library tab

PlanFree/PremiumCountryUSADevicePersonal ComputerOperating SystemWindows 8.2(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince I cannot get the folks at Spotify to answer my questions or address my issue, I'll put it out in the communi...

  • Newbie
  • Plan Free/Premium Country USA Device Personal Computer Operating System Windows 8.2 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since I cannot get the folks at...
  • Sebasty
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Can add to my family account

I tried posting this earlier, wouldnt let me. Got work phone, made seperate account and added to family, got booted of the family plan. What?

  • Casual Listener
  • I tried posting this earlier, wouldnt let me.   Got work phone, made seperate account and added to family, got booted of the family plan.   What?
  • ERICWERKTELEFOO
  • Casual Listener
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
  • 425 Views
  • 1 replies
  • 0 likes

Death SD card and storage.

My question is: is it possible to store music on the sd card, damage it? I say this because I have lost an SD, the cell phone does not recognize me, the PC does, but it does not allow me to modify it, I can not format it, nor at a low level, and I ca...

  • Newbie
  • My question is: is it possible to store music on the sd card, damage it? I say this because I have lost an SD, the cell phone does not recognize me, the PC does, but it does not allow me to modify it...
  • 752 Views
  • 0 replies
  • 3 likes
  • Other
  • 752 Views
  • 0 replies
  • 3 likes

the program reacts hard

PlanPremiumCountry DevicePhone 7Operating SystemWindows 10 My Question or Issuethe program reacts hard updated pls!https://turkce.cevirsozluk.com/

  • Regular
  • Plan Premium Country   Device Phone 7 Operating System Windows 10   My Question or Issue the program reacts hard updated pls! https://turkce.cevirsozluk.com/
  • n3ujx
  • Regular
  • 467 Views
  • 4 replies
  • 0 likes
  • 467 Views
  • 4 replies
  • 0 likes

Data use when playing saved music via sonos

Windows 10 and Linux Mint 19.1. Spotify premium If I save music in Spotify and then play that music via Sonos, is there any saving of download data? In other words is the music downloaded to my local device again before playing? I notice my data use ...

  • Casual Listener
  • Windows 10 and Linux Mint 19.1. Spotify premium If I save music in Spotify and then play that music via Sonos, is there any saving of download data? In other words is the music downloaded to my local...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Can't play anything

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueEvery song that i click on will not play and all of my saved songs except for one are gone on the desktop application. Every one of my playlists are empty as well. ...

  • Newbie
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Every song that i click on will not play and all of my saved songs except for one are go...
  • RaikkuS
  • Newbie
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes