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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80511 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

771953 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16966 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2734 Views

0 replies

4 likes

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  • 4 likes

Multiple copies of the same album in my Albums tab

PlanPremiumCountry DeviceWindows 10 My Question or IssueI am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I am using the Albums tab for the first time. I do not know if this has always b...

Casual Listener

Plan Premium Country   Device Windows 10   My Question or Issue I am really trying to work with this update. Really trying. In the face of trying to refollow hundreds of artists I a...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Library not syncing on Windows 10

PlanPremiumCountryCanadaDeviceSurface BookOperating SystemWindows 10 My Question or IssueI use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and an Android tablet. My issue is that, if I update my library on anything other...

Casual Listener

Plan Premium Country Canada Device Surface Book Operating System Windows 10   My Question or Issue I use Spotify with quite a few decives: Surface Book (Windows 10), Mac, iPhone, and a...

444 Views

0 replies

0 likes

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Solution for why I couldn't connect to my device using Sonos Connect from PC

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC. Rather than mess about with the fire wall settings, the simplest solution is ...

Casual Listener

I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and the PC.   Rather than mess ...

457 Views

0 replies

0 likes

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Music keeps repeating without repeat being on

PlanPremiumCountryEnglandDevicePC and AndroidOperating SystemWindows 10, Android OxygenOS My Question or Issue Whenever I play music from my playlists, the songs keep on repeating for no reason at all, this has only started happening today. I have re...

Casual Listener

Plan Premium Country England Device PC and Android Operating System Windows 10, Android OxygenOS   My Question or Issue   Whenever I play music from my playlists, the songs keep ...

471 Views

0 replies

0 likes

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Issue with search from playlist

PlanPremiumCountryFinlandOperating SystemWindows 10Spotify version 1.1.10.540.gfcf0430f I came across with quite strange issue with in-playlist search. If I jump to playlista by pressing cover art and then begin search, it might be ok with one or two...

Casual Listener

  Plan Premium Country Finland Operating System Windows 10 Spotify version 1.1.10.540.gfcf0430f   I came  across with quite strange issue with in-playlist search. If I jump to...

OneByBoo

Roadie

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
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Music missing after switch from Songs to Liked Songs

PlanPremiumCountry USA DeviceDesktopWindows 10 My Question or IssueThe late June update changed the Songs playlist to Liked Songs. Music that didn't have a 'heart' do not appear in the Liked Songs playlist.

Newbie

  Plan Premium Country USA   Device Desktop Windows 10   My Question or Issue The late June update changed the Songs playlist to Liked Songs.  Music that didn't have a '...

OneByBoo

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

error code 17

PlanFreeCountryAmericaDevicenot sureOperating SystemWindows 10 My Question or Issuei know it's been addressed before, but when i try installing spotify it comes up with error code 17. i've tried some of the previous solutions, but since they were 4-5...

Regular

Plan Free Country America Device not sure Operating System Windows 10   My Question or Issue i know it's been addressed before, but when i try installing spotify it comes up with error...

Billy-J

Spotify Star

792 Views

3 replies

0 likes

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Recently Played Artists Really Slow

PlanPremiumCountryUKDeviceComputerOperating System Windows 10 My Question or IssueFor some reason I think the latest update made the recently played artists section on my profile really slow. For example, if I listen to an artist they won't show up i...

Casual Listener

  Plan Premium Country UK Device Computer Operating System  Windows 10   My Question or Issue For some reason I think the latest update made the recently played artists sect...

Woodyturner02

Casual Listener

1250 Views

3 replies

3 likes

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  • 3 replies
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Plus button changed to Heart

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday the + button on my desktop changed to a heart. It's more than just being upset about changes because changes are scary or whatever. Sure I understand they need to make c...

Casual Listener

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Today the + button on my desktop changed to a heart.  It's more than just being upset ...

taminabox

Newbie

665 Views

1 replies

3 likes

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  • 1 replies
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Superuser Contribution Favourite Artists Have Disappeared - Windows 10 Desktop Computer

I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite tracks in Artists (and my Playlists). When I check...

Regular

I have Spotify on my Windows 10 desktop computer (via the App) and when I opened it today all my Favourite Artists had disappeared. I have spent many hours making sure I had all the best/my favourite...

J2hnn34

Regular

1412 Views

6 replies

1 likes

  • 1412 Views
  • 6 replies
  • 1 likes

Left Scroll Bar Bug

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 times, restarted my computer each time, and the issue keeps coming up.

Regular

Plan Free Country USA Device HP Laptop Operating System Windows 10   My Question or Issue The left side of the menu is cut off when I try to scroll. I've reinstalled Spotify about 4 ti...

ibrokeit

Regular

1089 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

"Songs" in My Library Disappeared

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueI am aware that if you're using Spotify for free, you don't have the "Songs" list under the "Your Library" section. On Spotify Premium, you have the "Songs" ...

Newbie

Plan Premium Country Philippines Device Desktop Operating System Windows 10 Pro   My Question or Issue I am aware that if you're using Spotify for free, you don't have the "Songs" list...

Arikabeth

Roadie

1433 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Unable to arrange songs in a playlist created by me

PlanPremium Operating SystemWindows 10 laptop IssueI am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists created by me using the exact same account.I've restarted the laptop Spotify app, an...

Casual Listener

  Plan Premium   Operating System Windows 10 laptop   Issue I am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists c...

Scpva7

Casual Listener

411 Views

1 replies

0 likes

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  • 1 replies
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Can't save albums to my libary

For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album

Casual Listener

For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album    

TakeOneDoor

Regular

1044 Views

5 replies

1 likes

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  • 5 replies
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Superuser Contribution Discover Weekly not updating

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not in private mode either. Any suggestions?

Newbie

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not ...

Jemi

Spotify Legend

536 Views

1 replies

0 likes

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  • 1 replies
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Song progress forgotten when pausing for longer than 10-15 min.

Plan: FreeCountry: DenmarkOperating System: Windows 10 During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it sometimes forgets which song I was playing. When i press play to resumes listen...

Casual Listener

Plan: Free Country: Denmark Operating System: Windows 10   During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it ...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
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[Local files] Spotify should respect track number from mp3 metadata

APlanPremium DeviceLaptop Operating SystemWindows 10 My Question or IssueHello!I'm creating this question under Desktop forum but I guess the issue is common across all platfroms.Local Files section doesn't respect track number from ID3 metadata of m...

Regular

 APlan Premium   Device Laptop   Operating System Windows 10   My Question or Issue Hello! I'm creating this question under Desktop forum but I guess the issue is com...

656 Views

0 replies

3 likes

  • 656 Views
  • 0 replies
  • 3 likes

Can't play local files [SOLVED]

PlanPremium Operating SystemWindows 10 My Question or IssueLocal files are not working since the last 3 updates. It only says "can't play this right now". Explicit filter is off and I've reinstalled many times. Version 1.08.474 does not have this iss...

Roadie

  Plan Premium       Operating System Windows 10   My Question or Issue Local files are not working since the last 3 updates. It only says "can't play this right no...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to view albums

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueThere are a lot of artists whose albums I can't see or listen to when I go on that particular artist's page. Why is this happening?

Newbie

Plan Free Country   Device Laptop Operating System Windows 10   My Question or Issue There are a lot of artists whose albums I can't see or listen to when I go on that particular ...

Jemi

Spotify Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes