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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84155 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798312 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24524 Views

26 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

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"Songs" in My Library Disappeared

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueI am aware that if you're using Spotify for free, you don't have the "Songs" list under the "Your Library" section. On Spotify Premium, you have the "Songs" ...

Newbie

Plan Premium Country Philippines Device Desktop Operating System Windows 10 Pro   My Question or Issue I am aware that if you're using Spotify for free, you don't have the "Songs" list...

Arikabeth

Roadie

1449 Views

2 replies

1 likes

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Unable to arrange songs in a playlist created by me

PlanPremium Operating SystemWindows 10 laptop IssueI am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists created by me using the exact same account.I've restarted the laptop Spotify app, an...

Casual Listener

  Plan Premium   Operating System Windows 10 laptop   Issue I am unable to arrange songs in a specific playlist created by me, however, I can arrange songs in other playlists c...

Scpva7

Casual Listener

419 Views

1 replies

0 likes

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Can't save albums to my libary

For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album

Casual Listener

For someone reason on the app on Windows 10 I can't save albums to my libary. I can save the songs indivisually, but it's kinda annoying having to click each one just to save an album    

TakeOneDoor

Regular

1069 Views

5 replies

1 likes

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Superuser Contribution Discover Weekly not updating

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not in private mode either. Any suggestions?

Newbie

My Discover Weekly playlist hasn't updated in two weeks. I have tried uninstalling, unsubscribing from the playlist, and logging out. I have listened to other songs outside of this playlist, and not ...

Jemi

Spotify Legend

545 Views

1 replies

0 likes

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Song progress forgotten when pausing for longer than 10-15 min.

Plan: FreeCountry: DenmarkOperating System: Windows 10 During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it sometimes forgets which song I was playing. When i press play to resumes listen...

Casual Listener

Plan: Free Country: Denmark Operating System: Windows 10   During the last week a weird bug has appeared. Whenever I listen to an album and pause a song for 10-15 minuets, it ...

412 Views

0 replies

0 likes

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[Local files] Spotify should respect track number from mp3 metadata

APlanPremium DeviceLaptop Operating SystemWindows 10 My Question or IssueHello!I'm creating this question under Desktop forum but I guess the issue is common across all platfroms.Local Files section doesn't respect track number from ID3 metadata of m...

Regular

 APlan Premium   Device Laptop   Operating System Windows 10   My Question or Issue Hello! I'm creating this question under Desktop forum but I guess the issue is com...

665 Views

0 replies

3 likes

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Can't play local files [SOLVED]

PlanPremium Operating SystemWindows 10 My Question or IssueLocal files are not working since the last 3 updates. It only says "can't play this right now". Explicit filter is off and I've reinstalled many times. Version 1.08.474 does not have this iss...

Roadie

  Plan Premium       Operating System Windows 10   My Question or Issue Local files are not working since the last 3 updates. It only says "can't play this right no...

334 Views

0 replies

0 likes

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Superuser Contribution Unable to view albums

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueThere are a lot of artists whose albums I can't see or listen to when I go on that particular artist's page. Why is this happening?

Newbie

Plan Free Country   Device Laptop Operating System Windows 10   My Question or Issue There are a lot of artists whose albums I can't see or listen to when I go on that particular ...

Jemi

Spotify Legend

525 Views

1 replies

0 likes

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Spotify stops scrobbling and disconnects after laptop restart

Hi all, so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the computer is restarted. What is more, when I play music on my...

Casual Listener

Hi all,   so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the ...

285 Views

0 replies

0 likes

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Cannot replay podcast episodes

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueThis issue has been going on for months and nothing has been resolved. It's impossible to replay a podcast episode, even though none are showing as completely finis...

Newbie

    Plan Premium Country USA   Device Dell Laptop Operating System Windows 10   My Question or Issue This issue has been going on for months and nothing has been reso...

467 Views

0 replies

0 likes

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No Option to Add or Remove Facebook

Hello!I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotify does not give me the option to remove or add Facebo...

Newbie

Hello! I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotif...

OneByBoo

Roadie

507 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Deleted song unintentional

PlanFreeCountry ItalyDeviceXiaomi Mi A1, Asus Zenfone 2Operating SystemWindows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable how can i listen it again? it's Sally from Hardwell, it wasn't from a playlist or s...

Casual Listener

Plan Free Country  Italy Device Xiaomi Mi A1, Asus Zenfone 2 Operating System Windows 10  My Question or Issue  Hi, i think i had unintentionaly deleted an song to be playable...

Sebasty

Community Legend

543 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music not showing up after multiple clean installs

I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean installed. Is there a cache I need to delete or smt...

Casual Listener

I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean ...

Sebasty

Community Legend

752 Views

3 replies

0 likes

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Spotify Connect on Windows 10

PlanPremiumCountryGermanyDeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueSpotify Connect doesn't work anymore on the desktop versions for Windows 10. It doesn't matter if I'm listening to Spotify through the browser and want to conti...

Newbie

Plan Premium Country Germany Device Dell XPS 15  Operating System Windows 10   My Question or Issue Spotify Connect doesn't work anymore on the desktop versions for Windows 10. It...

485 Views

0 replies

2 likes

  • 485 Views
  • 0 replies
  • 2 likes

Suggestion to make the program less annoying when started with Windows 10

My Question or IssueHi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to turn on the PC since I always close it. Also, I open ...

Casual Listener

My Question or Issue Hi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to ...

413 Views

0 replies

0 likes

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[solved] Repeat functionality gone from Windows 10 desktop app [premium account]

As per the title: Desktop app / Windows 10 / Premium account / UKThe repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot. I sure hope this is not a design choice, I hope it's a bug.

Casual Listener

As per the title: Desktop app / Windows 10 / Premium account / UK The repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot.   I sure...

doppioslash

Casual Listener

594 Views

1 replies

0 likes

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  • 1 replies
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Albums blank when offline

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue I often use the desktop version of Spotify offline so I don't get distracted while working. I've got premium and been able to listen to my saved music offline fine until toda...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   I often use the desktop version of Spotify offline so I don't get distracted while working....

guit-able

Newbie

613 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to show Remastered Deluxe Albums with the rest of my albums without saving all of the songs

My Question or IssueWith this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have saved, they come from deluxe or remastered albums wh...

Casual Listener

My Question or Issue With this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have...

rjcrocuta

Casual Listener

547 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't upload a playlist... It only shows up as a link now

PlanPremium CountryLiving in Germany and using their data and Wifi but I got Spotify when I was in the United States DeviceLaptop Operating SystemWindows 10 My Question or Issue When I try to upload my playlist it will not show a list of the songs li...

Composer

Plan Premium   Country Living in Germany and using their data and Wifi but I got Spotify when I was in the United States   Device Laptop   Operating System Windows 10  ...

musicorumgenius

Composer

1270 Views

3 replies

0 likes

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Play Change don't work in playlist.

PlanFreeCountryNieuwegein DeviceHP LaptopOperating SystemWindows 10 My Question or IssueHello,I wanted to change the image and description of my playlist. I press save, everything works. I close Spotify, I come back and the changes do not work. The o...

Visitor

  Plan Free Country Nieuwegein   Device HP Laptop Operating System Windows 10   My Question or Issue Hello, I wanted to change the image and description of my playlist. I ...

675 Views

0 replies

0 likes

  • 675 Views
  • 0 replies
  • 0 likes