Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 116358 Views
  • 82 replies
  • 27 likes
  • 116358 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 112169 Views
  • 291 replies
  • 22 likes
  • 112169 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8742 Views
  • 1 replies
  • 6 likes
  • 8742 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149688 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149688 Views
  • 0 replies
  • 26 likes

Bring Back My Saved Artist

When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized alphabetically. I have seen this function in other ...

  • Casual Listener
  • When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized ...
  • 645 Views
  • 0 replies
  • 8 likes
  • artist
    Layout
    saved
    UI
  • 645 Views
  • 0 replies
  • 8 likes

"Artists" section of my library gone

PlanPremiumCountryDenmarkDeviceiPhone 6Operating SystemWindows 10 My Question or IssueAfter logging in today on my desktop (windows 10) my artists section of my library is empty, and is asking me to go browse new artists. I had something like 1200 so...

  • Newbie
  •   Plan Premium Country Denmark Device iPhone 6 Operating System Windows 10   My Question or Issue After logging in today on my desktop (windows 10) my artists section of my libra...
  • Skyout47
  • Casual Listener
  • 655 Views
  • 2 replies
  • 3 likes
  • bug
  • 655 Views
  • 2 replies
  • 3 likes

unable to play music on PC app

PlanFreeCountry DeviceSony Vaio Operating SystemWindows 10 64 bit My Question or IssueMy spotify account can play on my phones, web player, but can't play on my PC app, I also lost all my favourites. I uninstalled it and relogin for dozens of times, ...

  • Newbie
  • Plan Free Country   Device Sony Vaio  Operating System Windows 10 64 bit   My Question or Issue My spotify account can play on my phones, web player, but can't play on my PC ...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

  • Regular
  • Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Does playing on windows device uses data on my android phone ?

as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !.PlanPremiumCountryIndonesiaOperating System(Android 9, Windows 10)

  • Newbie
  • as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !. Plan Premium Country Indonesia Operating System (Andro...
  • nielrio
  • Gig Goer
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Artists in Your Library have disappeared

PlanPremiumCountryUSADeviceHP Pavilion dv6 laptopOperating SystemWindows 10My Question or IssueWhen I click on "Artists" in "Your Library" the artists don't load. All I get is a blank page with a message of "Your favorite artists will appear here" an...

  • Casual Listener
  • Plan Premium Country USA Device HP Pavilion dv6 laptop Operating System Windows 10 My Question or Issue When  I click on "Artists" in "Your Library"  the artists don't load. A...
  • killsptf
  • Casual Listener
  • 534 Views
  • 1 replies
  • 1 likes
  • 534 Views
  • 1 replies
  • 1 likes

hey just wondering why you guys are making it harder to listen to music

In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by album or something which is extremely inconvenient. S...

  • Newbie
  • In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by al...
  • djdrones
  • Casual Listener
  • 2668 Views
  • 6 replies
  • 8 likes
  • 2668 Views
  • 6 replies
  • 8 likes

where can I get a non-Windows Store version of Spotify?

Plan - Premium FamilyCountry - CanadaDevice & OS - WIndows 10 Pro PC My Question or Issue:I use Equaify Pro but with a reinstall, cannot get it to work becuase even the download from Spotify's website installs the MS Store version, which won't work w...

  • Casual Listener
  • Plan - Premium Family Country - Canada Device & OS - WIndows 10 Pro PC   My Question or Issue: I use Equaify Pro but with a reinstall, cannot get it to work becuase even the downloa...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Spotify using imense amount of bandwidth even when playing a downloaded playlist

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueEveyrtime i try to use spotify whilst gaming it uses an immense amount of bandwidth, so much so that it overloads my wifi extender. No matter if im listening on ma...

  • Newbie
  •   Plan Premium Country USA Device Windows 10 PC Operating System Windows 10   My Question or Issue Eveyrtime i try to use spotify whilst gaming it uses an immense amount of bandw...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Songs not saved when album is saved

PlanPremiumCountryDenmarkDeviceWindows computer - laptopOperating SystemWindows 10 My Question or IssueJust today, not had this issue before, I noticed that when I save an album, it doesn't also save the songs in the album. That is, the "+" mark does...

  • Newbie
  • Plan Premium Country Denmark Device Windows computer - laptop Operating System Windows 10   My Question or Issue Just today, not had this issue before, I noticed that when I save an al...
  • asono
  • Roadie
  • 1849 Views
  • 8 replies
  • 3 likes
  • 1849 Views
  • 8 replies
  • 3 likes

I don't have musics on my spotify

PlanFreeCountryFranceDeviceWindowsOperating SystemWindows 10 My Question or IssueMy spotify don't play any music and don't add music to my playlists, look at the video and help me to fix that please.Thank you

  • Newbie
  • Plan Free Country France Device Windows Operating System Windows 10   My Question or Issue My spotify don't play any music and don't add music to my playlists, look at the video and he...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Spotify Connect not working on desktop

It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic description that appears there. I'm guessing it mi...

  • Newbie
  • It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic...
  • 248 Views
  • 0 replies
  • 1 likes
  • 248 Views
  • 0 replies
  • 1 likes

Problems with Your Library

PlanPremiumCountrySpainDevice(Samsung Galaxy S6, HP 255 G3)Operating System(Android 7.0, Windows 10,)My Question or IssueSince the last update with the new library, I find very annoying that every time that I save an album and then delete it, its son...

  • Newbie
  • Plan Premium Country Spain Device (Samsung Galaxy S6, HP 255 G3) Operating System (Android 7.0, Windows 10,) My Question or Issue Since the last update with the new library, I find very anno...
  • 319 Views
  • 0 replies
  • 1 likes
  • Other
  • 319 Views
  • 0 replies
  • 1 likes

Did they get rid of saving entire albums at a time on pc?

PlanFree Operating SystemWindows 10 My Question or IssueI used to be able to save entire albums at a time by clicking on the heart under the album information and now I have to save the entire album manually. Did they get rid of album saving for no r...

  • Newbie
  • Plan Free   Operating System Windows 10   My Question or Issue I used to be able to save entire albums at a time by clicking on the heart under the album information and now I have t...
  • 305 Views
  • 0 replies
  • 1 likes
  • 305 Views
  • 0 replies
  • 1 likes

Select Default Sound Device PC

I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that. I've tried using --enable-audio-graph at the end of the shortcut, that doesn'twork.I've trie...

  • Newbie
  • I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that.  I've tried using --enable-a...
  • 427 Views
  • 0 replies
  • 1 likes
  • 427 Views
  • 0 replies
  • 1 likes

Can't download Spotify desktop version

PlanFreeCountryUSA Operating SystemW10 My Question or IssueHi. So recently I downloaded the spotify desktop version from the site and it was downloading until it said "Migrating Data", and after that it automatically downloaded the Windows store vers...

  • Casual Listener
  • Plan Free Country USA     Operating System W10   My Question or Issue Hi. So recently I downloaded the spotify desktop version from the site and it was downloading until...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Back to having Add To Playlist errors

Plan: FreeCountry: USADevice: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377Operating System: Windows 7 x64My Question or Issue:Early this morning, Spotify reset its sign-in cookie, and thereafter has given me nothing but t...

  • Newbie
  • Plan: Free Country: USA Device: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377 Operating System: Windows 7 x64 My Question or Issue: Ea...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Artist Display

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or giving me the option to browse. The songs I have like...

  • Casual Listener
  • I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or gi...
  • Lost_Johnny
  • Casual Listener
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution URI isn't workintg for Spotify Exchange.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI would like to share my playlist on Spotify Exchange but I can't seem to be able to post it. I always get the following error:"You must include a Spotify Playlist URI/link to cr...

  • Casual Listener
  •   Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I would like to share my playlist on Spotify Exchange but I can't seem to be able to post it.&nbsp...
  • sedmi
  • Casual Listener
  • 1078 Views
  • 3 replies
  • 0 likes
  • 1078 Views
  • 3 replies
  • 0 likes

control volume specifically for spotify when minimized to tray

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

  • Newbie
  • Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes