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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1549 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145070 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129847 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10959 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

show desktop overlay when using media key option

how do you get show desktop overlay when using media key option in the preferences display option

Newbie

how do you get show desktop overlay when using media key option in the preferences display option

262 Views

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Spotify can't play this right now

PlanPremiumCountrynorwayDeviceDesktopOperating SystemWindows 10 IssueWhenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you have the file on your computer you can imoprt it."I can play my songs on my...

Casual Listener

Plan Premium Country norway Device Desktop Operating System Windows 10   Issue Whenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you...

345 Views

0 replies

0 likes

Spotify can't play this right now
  • 345 Views
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Spotify can't play this right now

PlanPremiumCountrynorwayDeviceDesktopOperating SystemWindows 10 IssueWhenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you have the file on your computer you can imoprt it."I can play my songs on my...

Casual Listener

Plan Premium Country norway Device Desktop Operating System Windows 10   Issue Whenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you...

tiham

Casual Listener

471 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify Desktop Cant Play Current Song

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI recently updated to Spotify Preium and I was able to play songs just like normal and be able to listen on my PC then pickup where I left off on my phone when I went ...

Newbie

Plan Premium Country USA Device iPhone 6s Operating System Windows 10   My Question or Issue I recently updated to Spotify Preium and I was able to play songs just like normal and be a...

264 Views

0 replies

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Spotify Shuffle on Desktop

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSo, on desktop, the spotify application has recently changed how it shuffles songs in the past week. It used to shuffle every single one of my 2000 songs, but now i...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue So, on desktop, the spotify application has recently changed how it shuffles songs in th...

Sebasty

Community Legend

552 Views

1 replies

0 likes

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i don't found no song

i don't found no songPlanPremiumCountryItalyDevicewindowsOperating Systemwindows 10 My Question or Issue

Newbie

i don't found no song Plan Premium Country Italy Device windows Operating System windows 10   My Question or Issue  

Sebasty

Community Legend

257 Views

1 replies

0 likes

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Playlist not showing up on 'Playlists' sidebar

PlanFreeCountryCanadaOperating SystemWindows 10My Question or IssueOn Spotify, the playlist I listen to most has dissapeared from my 'Playlists' sidebar. In order to find it, I have to go into my Recently Played.How do I get it to show up again?

Casual Listener

Plan Free Country Canada Operating System Windows 10 My Question or Issue On Spotify, the playlist I listen to most has dissapeared from my 'Playlists' sidebar. In order to find it, I have to ...

323 Views

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Solved!! Spotify just won't work anymore.

Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some difficulties. I managed to get Spotify to install however...

Casual Listener

Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some diffic...

Yamiash101

Casual Listener

2967 Views

2 replies

0 likes

Help
won't install online
won't open
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[HELP] Cannot share songs to instagram stories

PlanPremiumCountryMalaysiaDeviceSamsung A50Operating SystemAndoid version 9 My Question or IssueI cannot seem to share songs on instagram via instagram stories. There is no 'Share to instagram option' I used to be able to share songs to instagram wit...

Casual Listener

Plan Premium Country Malaysia Device Samsung A50 Operating System Andoid version 9   My Question or Issue I cannot seem to share songs on instagram via instagram stories.  There ...

Ari_Ardiansyah

Visitor

1783 Views

4 replies

2 likes

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'Waiting for connection' when connection is fine

I am trying to download songs on my Spotify and is stuch at 'Waiting for Connection', despite the fact that my connection is absolutely fine. It is not on offline mode, I have the latest version, I've tried logging off & back on, I have uninstalled &...

Newbie

I am trying to download songs on my Spotify and is stuch at 'Waiting for Connection', despite the fact that my connection is absolutely fine. It is not on offline mode, I have the latest version, I'v...

217 Views

0 replies

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Large playlist only playing 25 songs

PlanPremiumCountryUSADeviceHuawei P20 Pro(Have had no issues(For months) and no updates to the phone besides spotify updating) Windows 10 Premium, activated, PC I have used spotify on for yearsOperating SystemWindows 10 and Android(Whatever newest wi...

Casual Listener

Plan Premium Country USA Device Huawei P20 Pro(Have had no issues(For months) and no updates to the phone besides spotify updating) Windows 10 Premium, activated, PC I have used spotify on for y...

1224 Views

0 replies

2 likes

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please bring back playlist import ... again..

PlanPremiumCountry DeviceWindows 10 Desktop 1.1.4.197.g92d52c4fOperating System Windows 10 My Question or IssueThere is no option under 'File' anymore to import a playlist - please bring it back?

Casual Listener

Plan Premium Country   Device Windows 10 Desktop 1.1.4.197.g92d52c4f Operating System  Windows 10   My Question or Issue There is no option under 'File' anymore to import a p...

371 Views

0 replies

0 likes

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Solved!! minimize instead of close

hello, I use windows 10, with spotify premium on 2 PC. on one of the PCs when I click on the cross, spotify gets minimized, on the second pc spotify closes. I would like spotify to be minimized on both PCs. impossible to find a setting. could someone...

Casual Listener

hello, I use windows 10, with spotify premium on 2 PC. on one of the PCs when I click on the cross, spotify gets minimized, on the second pc spotify closes. I would like spotify to be minimized on bo...

epso62

Casual Listener

7272 Views

2 replies

3 likes

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Random songs keep playing??

PlanFreeDevicePC Operating SystemWindows 10 My Question or IssueI thought Spotify on PC was the best. Nothing to worry about. Just me, relaxing, listening to my playlist with no interruptions and just the songs I specifically choose and love. Though,...

Visitor

  Plan Free Device PC  Operating System Windows 10    My Question or Issue I thought Spotify on PC was the best. Nothing to worry about. Just me, relaxing, listening to m...

812 Views

0 replies

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Music that I've downloaded onto my device separately from Spotify

I am using Spotify on my laptop (Windows 10) as a Premium member and I am trying to add music that I have downloaded onto my device into my playlists as I have done in the past, but I cannot seem to find the tab I used to use to access the music I ha...

Newbie

I am using Spotify on my laptop (Windows 10) as a Premium member and I am trying to add music that I have downloaded onto my device into my playlists as I have done in the past, but I cannot seem to ...

371 Views

0 replies

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Solved!! Spotify Music not playing, cannot see Radio.

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 Home v1809 My Question or IssueWhenever I play a song on Spotify, it does not play at all, the song duration stays at 0:00 and nothing plays.I have re-installed Spotify probably 5...

Regular

Plan Premium Country United States Device Desktop Operating System Windows 10 Home v1809   My Question or Issue Whenever I play a song on Spotify, it does not play at all, the song dur...

benbike502

Casual Listener

1226 Views

6 replies

0 likes

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Desktop App Shuffle

PlanPremiumCountry DeviceDesktop/AndroidOperating SystemWindows 10 My Question or IssueWhenever i shuffle all my songs in my library, it selects only a couple, around 200 and adds them in my queue and plays them. Once they are over, i need to shuffle...

Regular

Plan Premium Country   Device Desktop/Android Operating System Windows 10   My Question or Issue Whenever i shuffle all my songs in my library, it selects only a couple, around 20...

432 Views

0 replies

0 likes

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Superuser Contribution Buffering while playing podcasts (my internet speed is not the problem)

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue with playing podcasts that took me back to the early 2000's - buffering... About every 30-60 seconds the audio will stop, buffer for 5-10 seconds...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 10   My Question or Issue I'm having an issue with playing podcasts that took me back to the early 2000's - bufferi...

newsontrends24

Newbie

19615 Views

47 replies

19 likes

Buffering
Lag
podcast
Podcasts
  • 19615 Views
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Solved!! Music stops playing on spotify

PlanPremiumCountrySpainDeviceAsus TUF Gaming FX504Operating SystemWindows 10 My Question or IssueWhen I play a song, it plays for 5 secons aproximately and then it stops playing (look at the video I send you). On other occasions, songs simply don't p...

Casual Listener

Plan Premium Country Spain Device Asus TUF Gaming FX504 Operating System Windows 10   My Question or Issue When I play a song, it plays for 5 secons aproximately and then it stops play...

Draniik

Regular

2637 Views

5 replies

2 likes

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  • 2 likes