Spotify doesn't load or play anything

Reply

Spotify doesn't load or play anything

dQLan
Casual Listener

Plan

Premium

Country

Hungary

Device

PC

Operating System

Windows 10

My Question or Issue

My spotify doesnt load any music or playlist, when i find a music to play, click on it and nothing happens. On my phone spotify is working.

fb3749c6edd829e864790dca73ee7513.png
5 Replies

ListenToGlobal
Composer

Hey @dQLan,

 

That sounds odd. I'd recommend you a Clean Reinstall since this fixes many common issues. All infos on how to reinstall your Spotify App can be found here.

 

Let me know if that helps!

Felix

dQLan
Casual Listener

Hey, I reinstalled it, but nothing changed. 😕

ListenToGlobal
Composer

Hmm, maybe it's due to a low internet connection? Are you able to use Spotify normally via the Webplayer?

 

 

dQLan
Casual Listener

I don't know, my internet isn't slow and the connection is okey, but when i'm trying to open the webplayer, the page says, the IP address can't be found.

75e1b0d376ff1c99ca35514d4ea86650.png

ListenToGlobal
Composer

I've had a couple of issues with the Webplayer yesterday too. Maybe the issue was on Spotify's end.

If your Desktop Application is still having issues, I'd recommend you reaching out to @SpotifyCares on Twitter. They might be able to help you with that.

 

Best,

Felix

SUGGESTED POSTS