Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83454 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
791234 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Regular
22807 Views
24 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Good Afternoon all, It's interesting how I cannot play most of the songs on Spotify, while connected to a certain Hotspost, which is hosted by a Laptop, instead of a router. This only happens, when I am connected to that network. Let's say I use choo...
Good Afternoon all, It's interesting how I cannot play most of the songs on Spotify, while connected to a certain Hotspost, which is hosted by a Laptop, instead of a router. This on...
230 Views
0 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI have this issue that my spotify on my pc will not detect any music at all. I have reinstalled and uninstalled numerous times but my 500 liked songs do not show up on deskto...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I have this issue that my spotify on my pc will not detect any music at all. I have reinst...
Spotify Legend
561 Views
2 replies
2 likes
For the past week my spotify songs didn't start playing for a few seconds, it will still play the song, but it will wait a few seconds before actually playing it, would I have to reinstall spotify for windows or what? Thanks in advanced
For the past week my spotify songs didn't start playing for a few seconds, it will still play the song, but it will wait a few seconds before actually playing it, would I have to reinstall spotify fo...
Roadie
664 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueThe program has been very slow. The opening time of the program, the time to start playing the songs, the time to increase the volume and decrease the time slowed down sig...
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue The program has been very slow. The opening time of the program, the time to start playing the ...
Roadie
378 Views
1 replies
1 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 8 My Question or IssueEvery time I open the Spotify Premium desktop app, the Spotify window opens with the top and left bars, but no content, just a black empty space where music options should be....
Plan Premium Country USA Device PC Operating System Windows 8 My Question or Issue Every time I open the Spotify Premium desktop app, the Spotify window opens with the top and left b...
Roadie
531 Views
1 replies
0 likes
PlanFreeCountryIsraelDeviceDesktopOperating SystemWindows 10 My Question or IssueSongs just stop randomly playing, each song has its own time it stops in, some end after about a minute and some after 10 seconds, I couldn't find any fix to this, is th...
Plan Free Country Israel Device Desktop Operating System Windows 10 My Question or Issue Songs just stop randomly playing, each song has its own time it stops in, some end after abou...
Spotify Legend
989 Views
2 replies
0 likes
PlanFreeCountryUnited KingdomDeviceRazer Blade StealthOperating SystemWindows 10 My Question or IssueI have been using spotify for many years now, but recently, whenever I try to play a song from a playlist it will play 6 seconds then stop. This does...
Plan Free Country United Kingdom Device Razer Blade Stealth Operating System Windows 10 My Question or Issue I have been using spotify for many years now, but recently, whene...
Regular
1048 Views
3 replies
0 likes
PlanPremiumCountryMalaysiaDeviceSamsung A50Operating SystemAndoid version 9 My Question or IssueI cannot seem to share songs on instagram via instagram stories. There is no 'Share to instagram option' I used to be able to share songs to instagram wit...
Plan Premium Country Malaysia Device Samsung A50 Operating System Andoid version 9 My Question or Issue I cannot seem to share songs on instagram via instagram stories. There ...
Visitor
1886 Views
4 replies
2 likes
I trying reinstall any software, installing windows .exe app, installing windows store app, but the problem presists.First time, I try the web player in my PC, affter I save a music on my notebook. It is sync the music, but the windows app nothing. L...
I trying reinstall any software, installing windows .exe app, installing windows store app, but the problem presists. First time, I try the web player in my PC, affter I save a music on my noteboo...
271 Views
0 replies
0 likes
FreeUnited Kingdom DeviceDell InspironOperating SystemWindows 10 My Question or IssueI keep getting rather annoyed at the algorithms creating my Daily Mixes. Several times now I've liked a song from a genre I usually don't like, and the next day Spot...
Free United Kingdom Device Dell Inspiron Operating System Windows 10 My Question or Issue I keep getting rather annoyed at the algorithms creating my Daily Mixes. Several times...
477 Views
0 replies
2 likes
PlanPremiumCountryNetherlandsDeviceLenovo X1 Yoga 3rd genOperating SystemWindows 10 Enterprise (build 1903) My Question or IssueSince a few days the Spotify desktop application is not making any sounds. I am a technical guy so ruled out the obvious s...
Plan Premium Country Netherlands Device Lenovo X1 Yoga 3rd gen Operating System Windows 10 Enterprise (build 1903) My Question or Issue Since a few days the Spotify desktop applicati...
Casual Listener
1117 Views
4 replies
0 likes
PlanPremiumCountryNetherlandsDeviceDesktop & ChromeOperating SystemWindows 8 & Webplayer My Question or IssueI can't adjust the volume or change device.See this picture for proof (im clicking): https://i.imgur.com/6m2XwTX.gifv
Plan Premium Country Netherlands Device Desktop & Chrome Operating System Windows 8 & Webplayer My Question or Issue I can't adjust the volume or change device. See this pic...
Newbie
594 Views
1 replies
1 likes
CountryCanadaOperating SystemWindows 10 My Question or IssueHonestly, the Spotify music app sucks. I really miss the days of Groove Music. The Groove Music app still exists, but it no longer streams music. So I'm hoping there's a way to either link t...
Country Canada Operating System Windows 10 My Question or Issue Honestly, the Spotify music app sucks. I really miss the days of Groove Music. The Groove Music app still exis...
2559 Views
0 replies
4 likes
Plan: Family PremiumCountry: USADevice: Win10 Desktop with all updates installedOperating System: Win10 ProblemI just upgraded the Windows version client to 1.1.12.451.gdb77255f. Now I can't play anything and I don't see any of my saved albums. Playl...
Plan: Family Premium Country: USA Device: Win10 Desktop with all updates installed Operating System: Win10 Problem I just upgraded the Windows version client to 1.1.1...
Casual Listener
652 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPhone X, PC (Windows)Operating SystemiOS 12 (up-to-date), Windows 10 (up-to-date) My Question or IssueAs I play songs from other playlists such as Discover Weekly, the next song immediately reverts to another heavily-used ...
Plan Premium Country USA Device iPhone X, PC (Windows) Operating System iOS 12 (up-to-date), Windows 10 (up-to-date) My Question or Issue As I play songs from other playlists such as...
618 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10My Question or IssueSpotify goes to play an ad but the ad just stops. It isn't a connection issue or me just pausing it. It actually says the ad is playing but it never actually does....
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue Spotify goes to play an ad but the ad just stops. It isn't a connection issue or me just pausi...
Spotify Star
619 Views
1 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or IssueI don't have any daily mixes anymore. I already only had 2 or 1, then it dropped to 1. I thought it was normal but now I have NONE. I listen to a wide range of music. Also missing on my phone...
Plan Premium Operating System Windows 10 My Question or Issue I don't have any daily mixes anymore. I already only had 2 or 1, then it dropped to 1. I thought it was normal but n...
Community Legend
683 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceHP PavilionOperating SystemWindows 10 My Question or IssueI've been having an issue of late where I want to change the cover images for my playlists, however when I am prompted to do so the images I downloaded on ...
Plan Premium Country United States Device HP Pavilion Operating System Windows 10 My Question or Issue I've been having an issue of late where I want to change the cover images for m...
Casual Listener
523 Views
1 replies
0 likes
The option to thumbs up or down has disappeared. There were a heart and a negative sign for a bit and now it's just a heart. I hear the same music over and over with now no option to explore new music. I ALWAYS listen to the radio to search for somet...
The option to thumbs up or down has disappeared. There were a heart and a negative sign for a bit and now it's just a heart. I hear the same music over and over with now no option to explore new musi...
Roadie
623 Views
1 replies
4 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHey there, I just switched over from standalone Spotify to Spotify for Windows 10. I'm trying to change the offline song storage to the location where I had downloaded all my...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hey there, I just switched over from standalone Spotify to Spotify for Windows 10. I'm trying to c...
Community Legend
1706 Views
1 replies
1 likes
