Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70343 Views
79 replies
27 likes

70343 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86693 Views
279 replies
22 likes

86693 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6265 Views
1 replies
6 likes

6265 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146662 Views
0 replies
26 likes
Mac
Windows

146662 Views
0 replies
26 likes

Bose SoundTouch Speakers Not Showing in Devices

PlanPremiumCountryUKDevice(Desktop PC)Operating System(Windows 10) My Question or IssueI have my PC connected to my Bose SoundTouch speakers via Bluetooth. The speakers work fine for Windows Apps but do not appear in Spotify. I have removed the speak...

ukscooter
Visitor
Plan Premium Country UK Device (Desktop PC) Operating System (Windows 10) My Question or Issue I have my PC connected to my Bose SoundTouch speakers via Bluetooth. The speakers work ...
2019-07-23 10:30:39 AM
588 Views
0 replies
0 likes

588 Views
0 replies
0 likes

Cant open spotify

PlanFreeCountryMexicoDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 version 1803 My Question or IssueSpotify does not open to me, I uninstalled and reinstalled it several times and it still did not open anything, ...

Abiel124
Casual Listener
Plan Free Country Mexico Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 version 1803 My Question or Issue Spotify does not open to me, I unins...
2019-07-23 4:35:22 AM
444 Views
0 replies
0 likes

444 Views
0 replies
0 likes

Spotify Not Scrobbling To Last.Fm

I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even wouldn't let me love any more songs, every time I try t...

KingGodCurse
Gig Goer
I just joined Last.Fm yesterday and allowed it to have access to my Spotify, the scrobble feature has worked fine the last two days but earlier, it completely stopped scrobbling and Last.Fm even woul...
2019-07-22 9:15:14 PM
2019-07-22 9:48:11 PM
KingGodCurse
Gig Goer
2435 Views
2 replies
0 likes

2435 Views
2 replies
0 likes

Spotify wont work

hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it.its songs there are in spotify not songs i have on my pc.i already tried reinstall it, p...

Monster666
Visitor
hej my problem is that when i try to start a song in spotify, it says "spotify can't play this right now. If you have the file on your computer you can import it. its songs there are in spotify not ...
2019-07-22 6:52:48 PM
336 Views
0 replies
1 likes

336 Views
0 replies
1 likes

Sliders (volume and "time") not working

PlanPremiumCountrySlovakiaDeviceDesktopOperating SystemWindows 7 Professional My Question or IssueI can't move the volume slider with mouse, I can only increase/decrease volume by keyboard shortcuts (CTRL + up/down arrow) and I can't seek forward/bac...

Sh4rp
Casual Listener
Plan Premium Country Slovakia Device Desktop Operating System Windows 7 Professional My Question or Issue I can't move the volume slider with mouse, I can only increase/decrease volu...
2019-07-21 2:27:29 PM
2019-07-22 6:18:25 PM
Sh4rp
Casual Listener
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

Plays 2 songs and stops, no commercials either

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueOn my desktop using Windows 10, it plays 2 songs and stops. None of the commercials play, it just stops. I have to close out of Spotify, wait a few seconds, reopen ...

JPLX165
Visitor
Plan Free/Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue On my desktop using Windows 10, it plays 2 songs and stops. None of the commercial...
2019-07-22 5:04:20 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Solved!! How do I uncheck all liked songs?

After I renewed my Spotify Premium subscription, I noticed that all of my previous added songs to the library became "liked" songs. There are now around 4000 songs in the liked section. Is ther any way to uncheck all of those songs? I really don't wa...

Fendera
Casual Listener
After I renewed my Spotify Premium subscription, I noticed that all of my previous added songs to the library became "liked" songs. There are now around 4000 songs in the liked section. Is ther any w...
2019-07-21 4:18:08 PM
2019-07-22 2:57:53 PM
Fendera
Casual Listener
2498 Views
5 replies
0 likes

2498 Views
5 replies
0 likes

My songs won´t show in any playlist

PlanPremiumCountrySpainDeviceWindows PCOperating SystemWindows 10 Pro My Question or IssueSince a long time ago most of my songs don´t show but now none of them, any ideas of what can I do?

nachocmp
Casual Listener
Plan Premium Country Spain Device Windows PC Operating System Windows 10 Pro My Question or Issue Since a long time ago most of my songs don´t show but now none of them, any ...
2019-07-22 11:04:54 AM
2019-07-22 1:28:03 PM
Rene01
Community Legend
525 Views
3 replies
1 likes

525 Views
3 replies
1 likes

Friend activity still not updating

I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do. So far I have tried:Re-installing SpotifyRestarting my pc Logging in and out of my Spotify ac...

noobella
Visitor
I am using the Spotify desktop app (Windows 10) and I only just downloaded the app onto my pc today. My friend activity will not update no matter what I do. So far I have tried: Re-installing...
2019-07-22 12:01:20 PM
405 Views
0 replies
0 likes
Friend Activity
not updating
not working

405 Views
0 replies
0 likes

ALL the songs greyed out

PlanFreeCountryMexicoDevicePcOperating SystemWindows 7 My Question or Issuei try to listen to my playlist using the program,and all the songs are greyed out and my playlists apear empty,i see in the web player,and the song appear but not in the progr...

kokun15
Visitor
Plan Free Country Mexico Device Pc Operating System Windows 7 My Question or Issue i try to listen to my playlist using the program,and all the songs are greyed out and my pl...
2019-07-22 4:06:28 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

spotify slowly

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or Issue

n3ujx
Regular
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue
2019-06-28 2:39:54 AM
2019-07-21 12:38:21 AM
BluePanda
Music Fan
557 Views
2 replies
0 likes

557 Views
2 replies
0 likes

New Releases for You disappeared

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueThe New Releases for You section has disappeared from Browse > Discover for me for days now. Please fix this as it's a really useful section that I rely heavily upon to di...

Maeldor
Casual Listener
Plan Premium Country United Kingdom Operating System Windows 10 My Question or Issue The New Releases for You section has disappeared from Browse > Discover for me for day...
2019-07-21 12:34:14 AM
511 Views
0 replies
1 likes

511 Views
0 replies
1 likes

Spotify only plays Local Files

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify hasn't been working at all for a while now. I can still play Local Files but I don't need Spotify for that. Songs simply don't play when I click on them, they hav...

Crimara
Visitor
Plan Free Country Germany Device PC Operating System Windows 10 My Question or Issue My Spotify hasn't been working at all for a while now. I can still play Local Files but I don't n...
2019-07-20 9:25:36 PM
2019-07-21 7:56:07 PM
cs812
Music Fan
881 Views
1 replies
0 likes

881 Views
1 replies
0 likes

Spotify prevents computer from going to sloop

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 version 1903 My Question or IssueWhenever spotify is running my computer does not go to sleep.It does not matter whether music is playing or not. C:\WINDOWS\system32>powercfg /r...

kallek
Casual Listener
Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 version 1903 My Question or Issue Whenever spotify is running my computer does not go to sleep. It do...
2019-07-21 7:54:37 PM
441 Views
0 replies
1 likes

441 Views
0 replies
1 likes

Spotify does not show correct song when playing playlist randomized

PlanPremiumCountry SE DeviceLenovo CarbonOperating SystemW10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play the starred playlist (randomized) the song played is different from the one showed at the bottom of Spotify applicati...

kstrid
Gig Goer
Plan Premium Country SE Device Lenovo Carbon Operating System W10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play the starred playlist (...
2019-07-21 5:55:06 PM
691 Views
0 replies
0 likes

691 Views
0 replies
0 likes

Legendary recordings recommendations seen on mobile not available in desktop app

PlanPremiumCountry DeviceCustom PCOperating SystemWindows 10 My Question or IssueI am old school and like to collect albums rather than songs. I am building my library of classical albums and on my iPad this is easy by searching under classical and h...

curmudgeon1
Regular
Plan Premium Country Device Custom PC Operating System Windows 10 My Question or Issue I am old school and like to collect albums rather than songs. I am building my lib...
2019-07-21 4:58:11 PM
365 Views
0 replies
0 likes
great recordings
Recommendations
Search

365 Views
0 replies
0 likes

Liked song confusing indicator

PlanFreeCountryArgentinaDevicePC DesktopOperating SystemWindows 10 My Question or IssueI detected the following liked song from one of my playlist As you can see it is marked as liked song but when i enter in one of the artists, it's not shown as lik...

tanocapo
Music Fan
Plan Free Country Argentina Device PC Desktop Operating System Windows 10 My Question or Issue I detected the following liked song from one of my playlist As you ...
2019-07-16 4:19:58 AM
2019-07-21 2:47:15 PM
tanocapo
Music Fan
627 Views
2 replies
0 likes

627 Views
2 replies
0 likes

Artillery - By Inheritance in Turkey

PlanPremiumCountryTurkeyDevice(iPhone 6, Windows 10)Operating System(iOS 10, Windows 10)My Question or IssueHello, in Turkey Artillery - By Inheritance album is not available please solve this problem. Thanks

gecebekcisi1
Casual Listener
Plan Premium Country Turkey Device (iPhone 6, Windows 10) Operating System (iOS 10, Windows 10) My Question or Issue Hello, in Turkey Artillery - By Inheritance album is not available p...
2019-07-21 9:41:08 AM
333 Views
0 replies
1 likes

333 Views
0 replies
1 likes

Desktop app randomly stops loading for some reason

PlanFree/PremiumDeviceComputerOperating SystemWindows 7 Ultimate 64-bit My Question or Issueplease review the image provided for bug replication

user-removed
Visitor
Plan Free/Premium Device Computer Operating System Windows 7 Ultimate 64-bit My Question or Issue please review the image provided for bug replication
2019-07-21 7:48:55 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Local files showing even though it's turned off

PlanFree/PremiumCountryUSDevice(iPhone 8 Plus, Desktop, iPad Pro)Operating System(iOS 12, Windows 10) My Question or IssueWhy do local files keep showing in Spotify when I have it turned off in options? By local files I assume it means files on my lo...

SpacemanJupiter
Visitor
Plan Free/Premium Country US Device (iPhone 8 Plus, Desktop, iPad Pro) Operating System (iOS 12, Windows 10) My Question or Issue Why do local files keep showing in Spotify when I ha...
2019-07-21 3:11:09 AM
433 Views
0 replies
4 likes

433 Views
0 replies
4 likes

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