Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
47000 Views
77 replies
27 likes

47000 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
4 weeks ago
cour10e22
Regular
73542 Views
268 replies
21 likes

73542 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5151 Views
1 replies
6 likes

5151 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145236 Views
0 replies
26 likes
Mac
Windows

145236 Views
0 replies
26 likes

Spotify mutes while using my headphone's microphone

PlanPremiumCountryU.S.ADeviceWindows PCOperating SystemWindows 10 My Question or IssueI have noticed that whenever my computer is using my microphone (in a Discord call, when switching audio playback devices, etc.) Spotify still plays but has no soun...

TheTeaRex15
Newbie
Plan Premium Country U.S.A Device Windows PC Operating System Windows 10 My Question or Issue I have noticed that whenever my computer is using my microphone (in a Discord call, when...
2019-06-25 10:05:57 PM
420 Views
0 replies
0 likes

420 Views
0 replies
0 likes

All of a sudden can't move tracksin playlist!!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

DobieMom
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-25 12:30:12 PM
2019-06-25 9:59:33 PM
MaxieWoxy
Roadie
381 Views
1 replies
0 likes

381 Views
1 replies
0 likes

Songs playlist will not sync/update on Windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...

jota1
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come...
2019-06-25 6:50:24 PM
235 Views
0 replies
1 likes

235 Views
0 replies
1 likes

Playlist description is caching on desktop app

DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...

jwalrathx
Newbie
Device Dell Ultrabook Operating System Windows 10 My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...
2019-06-25 4:46:19 PM
236 Views
0 replies
1 likes

236 Views
0 replies
1 likes

[Web Player] Advertisement systematically freezing the player

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).

A_Caulfield
Casual Listener
Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...
2019-06-25 11:08:00 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Spotify keeps opening on startup

PlanPremium Operating SystemWindows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it from starting in the Task manager. It STILL keeps opening when I log in. How is t...

Nevibya
Regular
Plan Premium Operating System Windows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it...
2019-05-20 3:39:20 PM
2019-06-25 10:44:07 AM
Nevibya
Regular
955 Views
6 replies
0 likes

955 Views
6 replies
0 likes

Spotify Connect stop working

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after reinstalling the application everything works like a ...

MaxQuesnay
Newbie
Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after re...
2019-06-25 9:36:09 AM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Wrong Albums associated with Artist Harlequin

PlanPremiumCountryCanadaDeviceWindows PCOperating SystemWindows 10My Question or IssueHi there, Browsing some music tonight. Found an old band I used to listen to. Harlequin. Know them well. A band that started in my home town of Winnipeg, Manitoba, ...

yaktam
Roadie
Plan Premium Country Canada Device Windows PC Operating System Windows 10 My Question or Issue Hi there, Browsing some music tonight. Found an old band I used to listen to. Harlequi...
2019-06-25 9:00:30 AM
263 Views
0 replies
0 likes
Wrong Music Association

263 Views
0 replies
0 likes

[bug] NPR News Now Podcast not properly updating.

PlanPremiumCountryUSADevice(s)Samsung Note 3, Samsung Note 8, Windows 10.Operating SystemWindows 10, Android (multiple versions) My Question or IssueAs the title implies, the podcast NPR News Now which provides hourly news does not properly update wh...

GabeValentine
Casual Listener
Plan Premium Country USA Device(s) Samsung Note 3, Samsung Note 8, Windows 10. Operating System Windows 10, Android (multiple versions) My Question or Issue As the title implies, the...
2019-06-25 6:54:19 AM
873 Views
0 replies
1 likes
bug
npr
podcast

873 Views
0 replies
1 likes

Recent Issues with Online/Offline and tracks not being available

PlanPremiumCountry Australia DeviceOperating System PC Win 7/64 My Question or IssueRecently I noticed that there seems to be an issue with connecting. I notice that my friends are no longer shown, many records will not play though others do. So I ca...

vonBeethoven
Regular
Plan Premium Country Australia Device Operating System PC Win 7/64 My Question or Issue Recently I noticed that there seems to be an issue with connecting.&nbs...
2019-06-25 5:10:49 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Bring Back My Saved Artist

When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized alphabetically. I have seen this function in other ...

Skyout47
Casual Listener
When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized ...
2019-06-25 5:09:56 AM
585 Views
0 replies
8 likes
artist
Layout
saved
UI

585 Views
0 replies
8 likes

"Artists" section of my library gone

PlanPremiumCountryDenmarkDeviceiPhone 6Operating SystemWindows 10 My Question or IssueAfter logging in today on my desktop (windows 10) my artists section of my library is empty, and is asking me to go browse new artists. I had something like 1200 so...

DaHC
Newbie
Plan Premium Country Denmark Device iPhone 6 Operating System Windows 10 My Question or Issue After logging in today on my desktop (windows 10) my artists section of my libra...
2019-06-24 4:01:26 PM
2019-06-25 4:22:10 AM
Skyout47
Casual Listener
579 Views
2 replies
3 likes
bug

579 Views
2 replies
3 likes

unable to play music on PC app

PlanFreeCountry DeviceSony Vaio Operating SystemWindows 10 64 bit My Question or IssueMy spotify account can play on my phones, web player, but can't play on my PC app, I also lost all my favourites. I uninstalled it and relogin for dozens of times, ...

Mercury0197
Newbie
Plan Free Country Device Sony Vaio Operating System Windows 10 64 bit My Question or Issue My spotify account can play on my phones, web player, but can't play on my PC ...
2019-06-25 2:43:53 AM
199 Views
0 replies
0 likes

199 Views
0 replies
0 likes

Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

DeSpilk
Regular
Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...
2019-06-24 12:05:27 AM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

Does playing on windows device uses data on my android phone ?

as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !.PlanPremiumCountryIndonesiaOperating System(Android 9, Windows 10)

michaelraiiy
Newbie
as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !. Plan Premium Country Indonesia Operating System (Andro...
2019-06-22 2:30:49 PM
2019-06-24 11:00:28 PM
nielrio
Gig Goer
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Artists in Your Library have disappeared

PlanPremiumCountryUSADeviceHP Pavilion dv6 laptopOperating SystemWindows 10My Question or IssueWhen I click on "Artists" in "Your Library" the artists don't load. All I get is a blank page with a message of "Your favorite artists will appear here" an...

djdrones
Casual Listener
Plan Premium Country USA Device HP Pavilion dv6 laptop Operating System Windows 10 My Question or Issue When I click on "Artists" in "Your Library" the artists don't load. A...
2019-06-24 7:45:39 PM
2019-06-24 10:47:04 PM
killsptf
Casual Listener
460 Views
1 replies
1 likes

460 Views
1 replies
1 likes

hey just wondering why you guys are making it harder to listen to music

In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by album or something which is extremely inconvenient. S...

maynardb
Newbie
In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by al...
2019-06-22 3:46:36 AM
2019-06-24 10:01:38 PM
djdrones
Casual Listener
2367 Views
6 replies
8 likes

2367 Views
6 replies
8 likes

where can I get a non-Windows Store version of Spotify?

Plan - Premium FamilyCountry - CanadaDevice & OS - WIndows 10 Pro PC My Question or Issue:I use Equaify Pro but with a reinstall, cannot get it to work becuase even the download from Spotify's website installs the MS Store version, which won't work w...

camdanvan
Casual Listener
Plan - Premium Family Country - Canada Device & OS - WIndows 10 Pro PC My Question or Issue: I use Equaify Pro but with a reinstall, cannot get it to work becuase even the downloa...
2019-06-24 9:06:41 PM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

Spotify using imense amount of bandwidth even when playing a downloaded playlist

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueEveyrtime i try to use spotify whilst gaming it uses an immense amount of bandwidth, so much so that it overloads my wifi extender. No matter if im listening on ma...

bobenation
Newbie
Plan Premium Country USA Device Windows 10 PC Operating System Windows 10 My Question or Issue Eveyrtime i try to use spotify whilst gaming it uses an immense amount of bandw...
2019-06-24 8:29:43 PM
149 Views
0 replies
0 likes

149 Views
0 replies
0 likes

Songs not saved when album is saved

PlanPremiumCountryDenmarkDeviceWindows computer - laptopOperating SystemWindows 10 My Question or IssueJust today, not had this issue before, I noticed that when I save an album, it doesn't also save the songs in the album. That is, the "+" mark does...

sygtnok
Newbie
Plan Premium Country Denmark Device Windows computer - laptop Operating System Windows 10 My Question or Issue Just today, not had this issue before, I noticed that when I save an al...
2019-06-23 4:33:53 PM
2019-06-24 6:13:19 PM
asono
Roadie
1543 Views
8 replies
3 likes

1543 Views
8 replies
3 likes

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