Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12251 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1469 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3736 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryMaltaDeviceAsus Scar 2 (GL504GW)Operating SystemWindows 10 My Question or IssueI'm having the issuer where both Micrsoft Store and Desktop version of Spotify is telling me "Spotify can't play this right now. If you have the file on ...
Plan Premium Country Malta Device Asus Scar 2 (GL504GW) Operating System Windows 10 My Question or Issue I'm having the issuer where both Micrsoft Store and Desktop version of Spotif...
Casual Listener
650 Views
1 replies
0 likes
Plan - PremiumCountry - israelDevice - PC - CPU AMD 3900X, MB GIGABYT AORUS MASTER X570Operating System - windows 10 fully updateMy Question or Issuewhen i open my spotify on windows and hit play on playlist or any song the software automatically cha...
Plan - Premium Country - israel Device - PC - CPU AMD 3900X, MB GIGABYT AORUS MASTER X570 Operating System - windows 10 fully update My Question or Issue when i open my spotify on wind...
Visitor
863 Views
1 replies
0 likes
PlanFree/PremiumCountryIsraelDevice(PC)Operating System(Windows 10)My Question or Issue"Made for you" category on PC (windows 10) showing only 2 mixes while on mobile it shows 5 mixes. Adding a screenshot for clarification
Plan Free/Premium Country Israel Device (PC) Operating System (Windows 10) My Question or Issue "Made for you" category on PC (windows 10) showing only 2 mixes while on mobile it shows 5 mix...
609 Views
0 replies
0 likes
I have a playlist with over 7000 tracks. When I listened to a track and clicked on it in the lower left corner of the windows client the main window switched to the playlist and highlighted the played track before. If I now click on the playing track...
I have a playlist with over 7000 tracks. When I listened to a track and clicked on it in the lower left corner of the windows client the main window switched to the playlist and highlighted the playe...
667 Views
0 replies
1 likes
PlanFreeCountryBulgariaDevice(Laptop HP)Operating System(Windows 10) My Question or IssueIn playlist, section Recomendet songs, after adding a song with mouse right click -> add to playlist -> to playlist X and after adding the song to the playlist X...
Plan Free Country Bulgaria Device (Laptop HP) Operating System (Windows 10) My Question or Issue In playlist, section Recomendet songs, after adding a song with mouse right click -&g...
Roadie
985 Views
3 replies
0 likes
My friend activity list is coming up completely blank. It was working before I have the option to “find friends” but I already have friends, they’re just not coming up. I have already uninstalled and reinstalled the app, and restarted the computer. P...
My friend activity list is coming up completely blank. It was working before I have the option to “find friends” but I already have friends, they’re just not coming up. I have already uninstall...
Visitor
1156 Views
2 replies
1 likes
PlanPremiumCountryAustraliaOperating SystemWindows 10My Question or Issue We have a New server computer at work with 2 windows users and 1 spotify account. We have spotify open on both windows users, logged into the same spotify account. When we swit...
Plan Premium Country Australia Operating System Windows 10 My Question or Issue We have a New server computer at work with 2 windows users and 1 spotify account. We ha...
1283 Views
0 replies
1 likes
Plan - PremiumUSALaptopWindows 7===========================================================Hey Spotify – you’ve done it again. Why do you keep changing program functionality, particularly of older versions? We went through this a year or so ago. I un...
Plan - Premium USA Laptop Windows 7 =========================================================== Hey Spotify – you’ve done it again. Why do you keep changing program functionality, particul...
1351 Views
0 replies
1 likes
PlanPremiumCountryUSADevicePC Operating SystemWindows 10 My Question or IssueSomething started happening recently. I have spotify for Windows on my work computer and also on my home computer. If I forget to close the Spotify app on one or the other i...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Something started happening recently. I have spotify for Windows on my work computer a...
588 Views
0 replies
0 likes
PlanPremiumCountryMXDeviceSamsung J5, Android 8Operating SystemWindows 10 My Question or IssueThe recommendations on the Discover tab haven't updated in a while.This had happened to me before but after the fix applied a few months ago things were wor...
Plan Premium Country MX Device Samsung J5, Android 8 Operating System Windows 10 My Question or Issue The recommendations on the Discover tab haven't updated in a while. This ...
Casual Listener
520 Views
1 replies
0 likes
My Question or Issue I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity. in what situation would a followed friend disappear from Recent Activity? If they are in private mode,...
My Question or Issue I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity. in what situation would a followe...
Casual Listener
1672 Views
1 replies
2 likes
PlanPremiumCountryUSADevicePCOperating System Windows 10 My Question or IssueThe desktop app has slowly become totally and completely unusable. In the beginning, it was just songs that would skip past, then half of the made for you playlists would sh...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue The desktop app has slowly become totally and completely unusable. In the beginning, it wa...
544 Views
0 replies
2 likes
Windows 10, latest update At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local file as a result.For example, if I had a local file named "Led ...
Windows 10, latest update At some point in the past, I was able to set a Local Folder and put files into it. Spotify would then recognize many (not all) of these files and play the local fil...
500 Views
0 replies
2 likes
PlanPremiumCountryUKDeviceDesktop PC, Pixel 3 Android phoneOperating SystemWindows 10 My Question or IssueI have reinstalled my Windows 10 OS as well as Spotify on my desktop PC. I've added my local files to the settings page and now see my local mus...
Plan Premium Country UK Device Desktop PC, Pixel 3 Android phone Operating System Windows 10 My Question or Issue I have reinstalled my Windows 10 OS as well as Spotify on my desktop...
369 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemWindows 10 My Question or IssueMy local mp3 files shows in Playlist but can't be payed why? It is marked with gray colour.
Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Windows 10 My Question or Issue My local mp3 files shows in Playlist but can't be payed why? It is marked with gr...
Casual Listener
589 Views
2 replies
0 likes
Windows 7 64-bit OS, but I have the same problem on my MacBook. I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a two-monitor setup, but I don't want to lose an entire monit...
Windows 7 64-bit OS, but I have the same problem on my MacBook. I have the Friends Feed enabled, but the sidebar only appears when I have the Spotify player maximized on my monitor. I have a...
390 Views
0 replies
0 likes
PlanFreeCountryItalyDevicePc DesktopOperating SystemWindows 10 My Question or IssueSince one-two weeks when I click on a Spotify Link on the web (e.g. embedded songs on websites), it doesnt play on Desktop Version anymore. Every time I need to log-in...
Plan Free Country Italy Device Pc Desktop Operating System Windows 10 My Question or Issue Since one-two weeks when I click on a Spotify Link on the web (e.g. embedded songs on...
Regular
945 Views
3 replies
1 likes
PlanPremiumCountryBolivia DevicePC desktopOperating SystemWindows 10 version 1903 My Question or IssueI have this problem with the Spotify app (installed from Microsoft Store): I can't play any playlist video in the app, I tried to reinstall the app,...
Plan Premium Country Bolivia Device PC desktop Operating System Windows 10 version 1903 My Question or Issue I have this problem with the Spotify app (installed from Micros...
521 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceany My Question or IssueI have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enough to serve the family. The rest of my family is very attracted to spotif...
Plan Premium Country Netherlands Device any My Question or Issue I have been trying a couple of streaming services after I decided my 76000+ songs in my plex library still wasn't enoug...
619 Views
0 replies
0 likes
Hey all,is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar? PlanPremium Operating SystemWindows 10 - Spotify App
Hey all, is there a function to unfix the Start/Browse/Radio part in the Desktop app? So that it scrolls with the playlists and doesn't stay fixed as top 3 in the left bar? Plan Premium &...
Community Legend
622 Views
1 replies
0 likes
