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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154673 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147617 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11463 Views

1 replies

6 likes

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My Spotify keeps connecting with other devices

CountryPolandDeviceHuawei P10 liteOperating System Windows 10 My Question or IssueFor about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also it connects with other devices, which are not even at my house. I can tell, b...

Newbie

Country Poland Device Huawei P10 lite Operating System  Windows 10   My Question or Issue For about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also ...

787 Views

0 replies

1 likes

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Solved!! Windows 10 App CPU Usage

PlanPremiumCountryUSADeviceWIndows 10 DesktopOperating SystemWindows 10 My Question or IssueSpotify app eats the CPU on a speedy new desktop machine. How do I reduce this? Spotify works fine on my little Android phone. Why is the Windows version such...

Casual Listener

Plan Premium Country USA Device WIndows 10 Desktop Operating System Windows 10   My Question or Issue Spotify app eats the CPU on a speedy new desktop machine.   How do I red...

rmfrench314

Casual Listener

1377 Views

2 replies

0 likes

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Songs are both added and not added to library

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemWindows 10MacOS Mojave (10.14) My Question or IssueI have songs that I have added into my library on the desktop previously, and then when searching the song or if it appears in suggested, it shows...

Casual Listener

Plan Premium Country USA   Device iPhone 6s Operating System Windows 10 MacOS Mojave (10.14)   My Question or Issue I have songs that I have added into my library on the desktop...

A_Musicophile

Community Legend

603 Views

3 replies

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Superuser Contribution Continuously skipping

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa. I have tried to find answers through the community including uninstalling the windows app mulitpl...

Casual Listener

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa.  I have tried to find answers through ...

Peter

Spotify Legend

546 Views

2 replies

2 likes

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Superuser Contribution [BUG] Folder Playlist Random Play not random

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI'm playing the folder of my top 100 of each year, but the random is not random as double play in row. So if the song is found in each 3 playlist, it will play 3 times in a row...

Newbie

  Plan Premium Country Canada Operating System Windows 10   My Question or Issue I'm playing the folder of my top 100 of each year, but the random is not random as double play in r...

Peter

Spotify Legend

591 Views

1 replies

0 likes

Bug Playlist
Folder Playlist
Random shuffle
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Windows 10 Game Bar Doesn't work with Family Premium Account

PlanFree/PremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 Home 1903 May Update My Question or IssueI have found what i suspect is a bug of sorts in the Spotify Widget for the Windows 10 Game Bar. When i'm logged into Spotify wit...

Casual Listener

Plan Free/Premium Country United Kingdom Device Desktop PC Operating System Windows 10 Home 1903 May Update   My Question or Issue I have found what i suspect is a bug of sorts in the ...

alec2dabreen

Casual Listener

3580 Views

3 replies

2 likes

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Solved!! My Spotify won't play songs after a couple of seconds

I have been using spotify for the past couple of years now at this point and this is the first issue that I have personally came accross. I have been using the basic windows spotify version but I am recently bought a subscripton for spotify. for some...

Casual Listener

I have been using spotify for the past couple of years now at this point and this is the first issue that I have personally came accross. I have been using the basic windows spotify version but I am ...

JustinRTodd

Casual Listener

1860 Views

2 replies

0 likes

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Solved!!Superuser Contribution Stream ONE stream to multiple Sonos Speakers?

Hey Dear Lovers of Good Music :), I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers. There was an update on this feature idea about 2 years ago over herehttps://community.spotify.com/t5/Live-Ide...

Casual Listener

Hey Dear Lovers of Good Music :),   I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers.   There was an update on this feature idea...

UntamedPhoenixZ

Casual Listener

8137 Views

5 replies

0 likes

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Solved!!Superuser Contribution URI isn't workintg for Spotify Exchange.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI would like to share my playlist on Spotify Exchange but I can't seem to be able to post it. I always get the following error:"You must include a Spotify Playlist URI/link to cr...

Casual Listener

  Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I would like to share my playlist on Spotify Exchange but I can't seem to be able to post it.&nbsp...

sedmi

Casual Listener

1163 Views

3 replies

0 likes

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Superuser Contribution [Desktop] Not synced with Android nor Lastfm since last update

Hello, Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer.Also, Lastfm doesn't detect the songs I play on my desktop Spotify since that same update. I trie...

Newbie

Hello,   Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer. Also, Lastfm doesn't detect the son...

Peter

Spotify Legend

329 Views

1 replies

0 likes

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Superuser Contribution Windows 7: Sotify hide volume control icon in systray

Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's less accurate. Why Spotify forces this behaviour?

Newbie

Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes 😞 This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's l...

Ivan

Spotify Legend

1101 Views

3 replies

0 likes

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Superuser Contribution Just updated Windows, now every song says "Spotify can't play this right now..."

Spotify Premium - USAHP LaptopWindows 10 Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763). Since the update, every single song on Spotify says "Spotify can't play this right now. If y...

Newbie

Spotify Premium - USA HP Laptop Windows 10   Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763).  Since the update, ever...

NicolasOS

Newbie

804 Views

5 replies

1 likes

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Superuser Contribution Podcast "Fest & Flauschig" lässt sich nicht mehr abspielen

Premium AccountCountry: Germany Device + Operating SystemSamsung Galaxy S6 Edge (Android 7.0)Desktop (Windows 10) My Question or IssueIch kann den Podcast "Fest & Flauschig" nicht mehr mit der Spotify-App (egal, ob am PC oder am Handy) abspielen, die...

Casual Listener

Premium Account Country: Germany   Device + Operating System Samsung Galaxy S6 Edge (Android 7.0) Desktop (Windows 10)   My Question or Issue Ich kann den Podcast "Fest & F...

Jochen59

Music Fan

16407 Views

8 replies

3 likes

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Solved!!Superuser Contribution I cant put a photo on my spotify playlist

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows My Question or IssueI cant put a photo on my spotify playlist, seems to be no solution online.Hey guys, I've been trying to add a photo of my spotify playlist but it doesn't seem to work at a...

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows   My Question or Issue I cant put a photo on my spotify playlist, seems to be no solution online. Hey guys, I'...

vvyx_is_here

Regular

4851 Views

10 replies

1 likes

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Unable to play songs on webplayer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to play songs on webplayer on Chrome. I can't download the app as it is a works c...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am un...

A_Musicophile

Community Legend

431 Views

1 replies

0 likes

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Superuser Contribution Spotify status not showing up on discord

My spotify status does not show up on discord. I have to everything including restarting discord, reinstalling discord, using the canary version, logging out of both spotify and discord and logging back in, reconnecting my spotify connection. However...

Casual Listener

My spotify status does not show up on discord. I have to everything including restarting discord, reinstalling discord, using the canary version, logging out of both spotify and discord and logging b...

Peter

Spotify Legend

1190 Views

3 replies

1 likes

Spotify
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Clicking on album art selects incorrect playlist item

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen playing a playlist clicking on the album art of the current song typically takes me to the item in the playlist so I can move/edit/etc the song. Today I have been exper...

Casual Listener

Plan Premium Country U.S. Device PC Operating System Windows 10   My Question or Issue When playing a playlist clicking on the album art of the current song typically takes me to the i...

edroche

Casual Listener

514 Views

2 replies

0 likes

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Bought premium but it's still spotify free

PlanPremiumCountryNetherlands DeviceWindows 10, AndroidOperating SystemWindows 10, Android My Question or IssueI bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.

Newbie

Plan Premium Country Netherlands   Device Windows 10, Android Operating System Windows 10, Android   My Question or Issue I bought the 1 euro for 3 months deal money went out of ...

A_Musicophile

Community Legend

439 Views

1 replies

0 likes

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Spotify CLOSES when LOGGING IN.

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write the wrong password I will get an error message as usual if the...

Newbie

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home   Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write th...

A_Musicophile

Community Legend

526 Views

1 replies

0 likes

close
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Windows and Android Apps are not synced.

PlanFree Country DeviceMoto G4 Plus Operating SystemAndroid Oreo 8.1.0 My Question or IssueI am running Spotify on Windows 10, where I'm not able to see the songs favorited on my mobile device. But the songs favorited on the Windows app are reflected...

Newbie

Plan Free   Country   Device Moto G4 Plus   Operating System Android Oreo 8.1.0   My Question or Issue I am running Spotify on Windows 10, where I'm not able to see th...

A_Musicophile

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
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