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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83475 Views

40 replies

68 likes

  • 83475 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791403 Views

503 replies

64 likes

  • 791403 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22897 Views

24 replies

7 likes

  • 22897 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

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Why am I getting selections in a language that is not of my choice, on the Spotify add home?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

imaginarychris

Gig Goer

429 Views

1 replies

0 likes

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  • 1 replies
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Why can´t I remove the Spotify app Home music selection (I hate what is in it)?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

388 Views

0 replies

1 likes

  • 388 Views
  • 0 replies
  • 1 likes

Spotify keeps pausing songs in the middle of playing, please help me!

PlanPremiumCountryUSADevice2 year old DesktopOperating SystemWindows 10 My Question or IssueThis issue has only started today. I have forcibly logged all devices out of my spotify account in case someone was using it that I didn't want to. I have cha...

Visitor

Plan Premium Country USA Device 2 year old Desktop Operating System Windows 10   My Question or Issue This issue has only started today. I have forcibly logged all devices out of my sp...

263 Views

0 replies

0 likes

  • 263 Views
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Editor`s picks scrolling back

Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For example in editor`s pics are 10 playlists. I scroll bac...

Visitor

Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For exam...

407 Views

0 replies

0 likes

  • 407 Views
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Solved!! [Help] Liked songs and playlists are NOT loading, nothing plays. Only web player works.

PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueLiked songs are not showing and almost all songs either don't play or give me errors. All custom playlists don't play and nothing shows up. Album art doesn't load either...

Casual Listener

Plan Free Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Liked songs are not showing and almost all songs either don't play or give me errors. All cus...

Loxer

Community Legend

11558 Views

4 replies

0 likes

album art
Help
liked songs
Playlists
  • 11558 Views
  • 4 replies
  • 0 likes

Spotify Desktop App question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Free plan and using a laptop computer with Windows 7 operating system, and the cou...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Metered connection not respected

Hi,Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections.This is really very "rude" compared to many other applications.I had...

Casual Listener

Hi, Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections. This is reall...

1190 Views

0 replies

14 likes

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  • 0 replies
  • 14 likes

History not showing all music played

PremiumUSWindows Windows 10I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List and the Discover Weekly updated today. I went on my desktop comp...

Visitor

Premium US Windows  Windows 10 I use a Samsung 8 phone and heard a song and played it multiple times from my Discover Weekly Playlist. I was dumb and forgot to add the song to my Liked List ...

xEddiex

Newbie

968 Views

1 replies

2 likes

  • 968 Views
  • 1 replies
  • 2 likes

when i click a song a different one plays

PlanPremiumCountryU.S.ADeviceHP ENVYOperating SystemWindows 10 My Question or Issuesome of my songs are listed in a different order than they are on my other devices and when I click on a song it plays the song that is usually in that spot instead of...

Visitor

Plan Premium Country U.S.A Device HP ENVY Operating System Windows 10   My Question or Issue some of my songs are listed in a different order than they are on my other devices and when...

OneByBoo

Roadie

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Norton renew license even if i dont have it

PlanFreeCountrylithuaniaDeviceAsus TUF gaming fx504Operating SystemWindows 10 My Question or IssueI have this problem when i turn on my spotify in the top corner it says to renew Norton lisence now i dont own Norton never even installed it but it pop...

Newbie

Plan Free Country lithuania Device Asus TUF gaming fx504 Operating System Windows 10   My Question or Issue I have this problem when i turn on my spotify in the top corner it says to r...

tamasspotify

Visitor

634 Views

3 replies

1 likes

  • 634 Views
  • 3 replies
  • 1 likes

High CPU usage for 5-10 minutes after resume from Sleep - GetHandleVerifier

Version1.1.14.475.g566c8bebPlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 (1903) My Question or IssueHello. Sometimes after I resume my PC from sleep Spotify starts using very high CPU usage. I checked with ProcessExplorer and it seems t...

Newbie

Version 1.1.14.475.g566c8beb Plan Premium Country Romania Device PC Operating System Windows 10 (1903)   My Question or Issue Hello. Sometimes after I resume my PC from sleep Spotify...

770 Views

0 replies

3 likes

bug
CPU
technical
  • 770 Views
  • 0 replies
  • 3 likes

Current song is indicated wrongly when playing randomly / shuffle

Operating System: Windows 10 When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing. Usually, eg. if I play the "third" song since I have started to play the playlist, which is of course not the third...

Casual Listener

Operating System: Windows 10   When I click on the left bottom album cover, it indicates the wrong song - not the song which is playing.  Usually, eg. if I play the "third" song since I ...

Zyliant

Visitor

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

can't Spotify be better

I have Premium and a Macbook Pro with the latest OS. Number one, my Spotify app on this computer never works. When I open it, nothing loads. It's impossible to use. I've tried all the fixes on this site, and it doesn't work. So then I try to use it o...

Regular

I have Premium and a Macbook Pro with the latest OS.  Number one, my Spotify app on this computer never works.  When I open it, nothing loads.  It's impossible to use.  I've tried...

booradleytron

Regular

567 Views

1 replies

1 likes

  • 567 Views
  • 1 replies
  • 1 likes

Is it a way to ask Cortana to save the currently playing song to the library?

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueIs it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Songs makes the same. It is very comfortable to use Spotify with Corata whi...

Newbie

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Is it a way to ask Cortana to save the currently playing song to the library? Button Save to your Liked Son...

379 Views

0 replies

0 likes

Cortana
Windows 10
  • 379 Views
  • 0 replies
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Spotify on my PC with Windows 10 does not work

I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I clicked any music I was looking for and that he proposed...

Newbie

I made the premium account for not more than a week, and after having used it on my personal cell phone, I tried to download it to my PC with Microsoft Store, downloaded it, connected but, if I click...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Solved!! Window Pane Sizing: Friend Activity pane missing with 175% Scaling

PlanPremiumDevice1920x1080 DesktopOperating SystemWindows 10 (tested with Sizer 4.0) My Question or Issue With a resolution of 1920x1080 and 175% scaling, the Friend Activity pane does not display. Compromise by adjusting to 150% scaling.According to...

Casual Listener

Plan Premium Device 1920x1080 Desktop Operating System Windows 10 (tested with Sizer 4.0)   My Question or Issue  With a resolution of 1920x1080 and 175% scaling, the Friend Activit...

vedevese

Newbie

2996 Views

2 replies

0 likes

Friend Activity
Interface
pixels
scaling
viewport
window pane size
  • 2996 Views
  • 2 replies
  • 0 likes

Solved!! All playlists are blank, and no songs will load.

PlanFree/PremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI was having an issue where some songs were not loading and could not be added to playlists. I saw someone with a similar issue who fixed it by reinstalling spotif,y, but tha...

Casual Listener

Plan Free/Premium Country Canada Operating System Windows 10   My Question or Issue I was having an issue where some songs were not loading and could not be added to playlists. I saw som...

chinocasanova

Newbie

2410 Views

4 replies

1 likes

  • 2410 Views
  • 4 replies
  • 1 likes

Lowering volume in game when gunshots or explosions happen

Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help

Visitor

Whenever a gunshot or explosion it automatically lowers it to fit the volume of the gunshot. It's very irritating please help

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Number of Ads in Wrong Language

PlanFree/PremiumCountry United StatesDeviceWindows LaptopOperating SystemWindows 10 My Question or Issue I'm getting the majority of ads in Spanish suddenly. It seemed to begin about a week or so ago. Checked Country and language settings and IP, all...

Newbie

Plan Free/Premium Country  United States Device Windows Laptop Operating System Windows 10   My Question or Issue  I'm getting the majority of ads in Spanish suddenly.  ...

nonix81

Visitor

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Data error: track associated with the wrong artist

Web player via Windows 10 This song "Let Me Live"https://open.spotify.com/track/60IwrtqzU9PODPYwun7qQVhttps://open.spotify.com/album/4w71KNUbTq84rVzNF88aM6 seems to be attached to the wrong artist "Franny".The correct artist is Franny Arrietahttps://...

Casual Listener

Web player via Windows 10   This song "Let Me Live" https://open.spotify.com/track/60IwrtqzU9PODPYwun7qQV https://open.spotify.com/album/4w71KNUbTq84rVzNF88aM6   seems to be attached ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes