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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80216 Views

40 replies

68 likes

  • 80216 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769577 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16485 Views

17 replies

5 likes

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  • 17 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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Windows App response is slow and jerky

PlanPremiumCountrySwedenDeviceHP ZBook Studio, 16GB RAM, Intel i7-6820HQOperating SystemWindows 10 Pro, v.18362.295 My Question or IssueUser interface is slow and jerky.Examples:- When using volume slider to change volume the slider kind of jumps aro...

Casual Listener

Plan Premium Country Sweden Device HP ZBook Studio, 16GB RAM, Intel i7-6820HQ Operating System Windows 10 Pro, v.18362.295   My Question or Issue User interface is slow and jerky. Exa...

Snurrboroger

Casual Listener

780 Views

2 replies

0 likes

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Run at Startup doesn't work when the account on my computer has a space in it

Someone made the little mistake of not accounting for directory paths with spaces when making the registry value for running at startup. I put a space in my computer's account name (format of firstname[space]lastname), so since installing Spotify, in...

Visitor

Someone made the little mistake of not accounting for directory paths with spaces when making the registry value for running at startup. I put a space in my computer's account name (format of firstna...

382 Views

0 replies

0 likes

Desktop
Other
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How to sort artists without including the 'the' at the beginning?

Is there any way of going back to the previous sorting method of spotify where it did not include the starting 'the' of the artist name? I have noticed that my artist list is different as all the artists that have a name starting with 'the' are group...

Newbie

Is there any way of going back to the previous sorting method of spotify where it did not include the starting 'the' of the artist name? I have noticed that my artist list is different as all the art...

312 Views

0 replies

0 likes

  • 312 Views
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Partial Discography Vanishes OH MY GIRL

PlanPremiumCountryGermanyDeviceWindows 10 / DesktopOperating SystemWindows 10 My Question or IssueThe catalogue for OH MY GIRL seems to have partially vanished; I understand there may be rights issues, but this strikes me as a technical/human error, ...

Visitor

Plan Premium Country Germany Device Windows 10 / Desktop Operating System Windows 10   My Question or Issue The catalogue for OH MY GIRL seems to have partially vanished; I understan...

momonomo

Visitor

1228 Views

3 replies

9 likes

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  • 3 replies
  • 9 likes

Solved!! A single local file song can't hear audio

Operating SystemWindows 10 My Question or IssueSo the song was playing fine for months and today I changed the album picture in Windows Media Player by clicking 'Paste Album Image'. Now I can't hear the song on Spotify even though it's 'playing'. All...

Casual Listener

Operating System Windows 10   My Question or Issue So the song was playing fine for months and today I changed the album picture in Windows Media Player by clicking 'Paste Album Image'.&nbsp...

zexfas

Casual Listener

573 Views

1 replies

0 likes

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  • 1 replies
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Solved!! all songs are greyed, logoless and unplayable

PlanFreeCountryNew ZealandOperating SystemWindows 10 My Question or Issueon one device (powerful, win10, etc) Spotify is normal. on absolutely everything else every single song that I can get to is greyed. most songs don't show up, like liked songs. ...

Regular

  Plan Free Country New Zealand Operating System Windows 10   My Question or Issue on one device (powerful, win10, etc) Spotify is normal. on absolutely everything else every ...

Loxer

Community Legend

687 Views

3 replies

0 likes

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  • 3 replies
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Spotify for Windows 10 appstore app on x86 does not start after first sign in

My Question or IssueI'm using a fresh Windows 10 (1903) install. The Spotify App won't start after signing in. Quick spinning icon then nothing.Each attempt creates two Event log messages.Message 1:Failure to instantiate storage folder C:\Users\\AppD...

Casual Listener

My Question or Issue I'm using a fresh Windows 10 (1903) install. The Spotify App won't start after signing in. Quick spinning icon then nothing. Each attempt creates two Event log messages. Messa...

ZStedje

Casual Listener

870 Views

1 replies

0 likes

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  • 1 replies
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[Desktop/Win10] jump to song in playlist by double-click on clip-art is broken

1) Switch to rather big playlist (sometime fails on Discover Weekly by Spotify)2) Start shuffle playback (fails on sequence playback as well)3) Double-click on song title (line) brings you to original EP/LP album for that song4) Double-click on art-a...

Music Fan

1) Switch to rather big playlist (sometime fails on Discover Weekly by Spotify) 2) Start shuffle playback (fails on sequence playback as well) 3) Double-click on song title (line) brings you t...

261 Views

0 replies

0 likes

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Superuser Contribution Spotify spielt keine Lieder mehr.

Ich Brauche Hilfe mein Spotify will nicht mehr alle Lieder Abspielen sie werden zwar erkannt aber werden nicht Abgespielt und ich habe schon alles versucht was nur geht.

Visitor

Ich Brauche Hilfe mein Spotify will nicht mehr alle Lieder Abspielen sie werden zwar erkannt aber werden nicht Abgespielt und ich habe schon alles versucht was nur geht.

Guido

Spotify Legend

3129 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't install after system restore (Windows 10)

PlanPremiumCountryIndonesiaDevicePC Lenovo c340Operating SystemWindows 10 My Question or Issue I tried to install spotify from the windows store. While installing, i have to "system restore" my windows (i use windows 10) because of something.I didn't...

Casual Listener

Plan Premium Country Indonesia Device PC Lenovo c340 Operating System Windows 10   My Question or Issue   I tried to install spotify from the windows store. While installing, i h...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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Spotify Crash after each Song

PlanPremiumCountryGermanyDeviceLaptop: MSI GS65 Stealth Thin 8RFOperating SystemWindows 10 My Question or IssueYesterday I downloaded a PlayList from my MonsterCat Gold Account as MP3 Files (each FileSize is between 5-15 MB because all Informations l...

Newbie

Plan Premium Country Germany Device Laptop: MSI GS65 Stealth Thin 8RF Operating System Windows 10   My Question or Issue Yesterday I downloaded a PlayList from my MonsterCat Gold Accou...

Loxer

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Unknown Window

PlanPremium Operating SystemWindows 10 Hi, so this popped up and I have no idea what is it about.. Have others encountered this and what is the solution to fixing this? Thank you

Visitor

Plan Premium   Operating System Windows 10   Hi, so this popped up and I have no idea what is it about.. Have others encountered this and what is the solution to fixing this? Thank yo...

Loxer

Community Legend

920 Views

1 replies

0 likes

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  • 1 replies
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Spotify not detecting JBL Go 2 bluetooth speaker

I have successfully paired a JBL Go2 speaker to two PCs running Windows 10. When I search the Spotify App for the device it just doesn't appearThe speaker is also paired to my Iphone which has the Spotify App. In this case the phone has paired with t...

Newbie

I have successfully paired a JBL Go2 speaker to two PCs running Windows 10. When I search the Spotify App for the device it just doesn't appear The speaker is also paired to my Iphone which has the ...

966 Views

0 replies

0 likes

  • 966 Views
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Why am I getting selections in a language that is not of my choice, on the Spotify add home?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

imaginarychris

Gig Goer

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
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Why can´t I remove the Spotify app Home music selection (I hate what is in it)?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

384 Views

0 replies

1 likes

  • 384 Views
  • 0 replies
  • 1 likes

Spotify keeps pausing songs in the middle of playing, please help me!

PlanPremiumCountryUSADevice2 year old DesktopOperating SystemWindows 10 My Question or IssueThis issue has only started today. I have forcibly logged all devices out of my spotify account in case someone was using it that I didn't want to. I have cha...

Visitor

Plan Premium Country USA Device 2 year old Desktop Operating System Windows 10   My Question or Issue This issue has only started today. I have forcibly logged all devices out of my sp...

259 Views

0 replies

0 likes

  • 259 Views
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Editor`s picks scrolling back

Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For example in editor`s pics are 10 playlists. I scroll bac...

Visitor

Hello, I have a little problem with my Windows 10 desktop app. When I start an app, see Editor`s picks and scroll them back to see, what playlists are there, I can`t scroll back to previous. For exam...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Solved!! [Help] Liked songs and playlists are NOT loading, nothing plays. Only web player works.

PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueLiked songs are not showing and almost all songs either don't play or give me errors. All custom playlists don't play and nothing shows up. Album art doesn't load either...

Casual Listener

Plan Free Country USA Device Desktop PC Operating System Windows 10   My Question or Issue Liked songs are not showing and almost all songs either don't play or give me errors. All cus...

Loxer

Community Legend

11531 Views

4 replies

0 likes

album art
Help
liked songs
Playlists
  • 11531 Views
  • 4 replies
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Spotify Desktop App question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Free plan and using a laptop computer with Windows 7 operating system, and the cou...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
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Metered connection not respected

Hi,Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections.This is really very "rude" compared to many other applications.I had...

Casual Listener

Hi, Similar to this idea https://community.spotify.com/t5/Android/Android-app-does-not-respect-metered-WiFi-networks/m-p/1921488, the Desktop app does not respect metered connections. This is reall...

1179 Views

0 replies

14 likes

  • 1179 Views
  • 0 replies
  • 14 likes