Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83447 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
791186 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Regular
22795 Views
24 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hey. Hope someone can help, as I'm a bit of a tech tard. I'm trying to send a playlist to another spotify user. I click share > send to a friend . . . but it wont let me click send ?? Help please !!
Hey. Hope someone can help, as I'm a bit of a tech tard. I'm trying to send a playlist to another spotify user. I click share > send to a friend . . . but it wont let me click send ...
Regular
55538 Views
35 replies
0 likes
PlanPremiumCountrySlovakia DeviceLenovo Legion Y520Operating SystemWindows 10 My Question or IssueAs the name says, I don't have any songs in my Liked songs tab, when I double click it some of them play but otherwise I can't see them. Everything is o...
Plan Premium Country Slovakia Device Lenovo Legion Y520 Operating System Windows 10 My Question or Issue As the name says, I don't have any songs in my Liked songs ta...
382 Views
0 replies
0 likes
My Question or IssueWhen I try to use Spotify on Firefox I get this message: "Spotify no longer supports this version of Firefox. Please update your browser for uninterrupted listening."I updated the browser, restarted it and Spotify still doesn't wo...
My Question or Issue When I try to use Spotify on Firefox I get this message: "Spotify no longer supports this version of Firefox. Please update your browser for uninterrupted listening." I updated...
Casual Listener
4042 Views
4 replies
1 likes
PlanPremiumCountryHolland Deviceiphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was trying to upload my playlist onto the playlist exchange but when I copy the playlist URI the error I get is like:'provide a val...
Plan Premium Country Holland Device iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was trying to upload my playlist ont...
316 Views
0 replies
0 likes
Operating SystemWindows 10 My Question or Issue I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after restarting my computer Spotify just "upgardes" me back to the store ver...
Operating System Windows 10 My Question or Issue I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after ...
Community Legend
1372 Views
1 replies
0 likes
PlanFree/PremiumCountryAustraliaDeviceHP Pavillion B&OOperating SystemWindows 10My Question or IssueI'm unsure if it's just me but. When listening to music and an advertisement plays, usually the time to wait until you can skip the ad is 5 seconds.My...
Plan Free/Premium Country Australia Device HP Pavillion B&O Operating System Windows 10 My Question or Issue I'm unsure if it's just me but. When listening to music and an advertisement ...
546 Views
0 replies
0 likes
When I play songs in either my Windows desktop app or Android app the song will be cut short. For example a song that is 3:38 long as per the play que will be 2:54 when played. I have tried turning crossfade on and off and setting the time to 0s and ...
When I play songs in either my Windows desktop app or Android app the song will be cut short. For example a song that is 3:38 long as per the play que will be 2:54 when played. I have tried turning c...
614 Views
0 replies
0 likes
PlanFreeCountryGERDevicePC, Win 10My Question or IssueHello friends,since some weeks ago my Spotify on my PC doesn't open anymore. I've tried everything I found on the internet to fix my problem. Installation works without problems but when I want to...
Plan Free Country GER Device PC, Win 10 My Question or Issue Hello friends, since some weeks ago my Spotify on my PC doesn't open anymore. I've tried everything I found on the internet to fix...
340 Views
0 replies
0 likes
I accidentally pressed the remove button on one of my favorite songs, does anyone know a way to set daily mixes back to their original settings?
I accidentally pressed the remove button on one of my favorite songs, does anyone know a way to set daily mixes back to their original settings?
Roadie
936 Views
1 replies
0 likes
PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueEverytime I play a song from any of my playlists, may it be browser or app the song gets removed from my playlist and then readded so it messes up the order of the playlist....
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue Everytime I play a song from any of my playlists, may it be browser or app the song gets ...
Roadie
431 Views
1 replies
0 likes
Hello! This is super weird... Well, today i tried to download spotify from spotify.com/download like everytime i does, but when i tried to Open it on my desktop it says: "Please install Spotify with an normal account, not with Administrator one" I ac...
Hello! This is super weird... Well, today i tried to download spotify from spotify.com/download like everytime i does, but when i tried to Open it on my desktop it says: ...
Roadie
587 Views
3 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 7, Older Laptop-Toshiba, 5 year old iPad)Operating System(Windows 7, ) My Question or IssueI want to upload two instrumentals from my Local Source. I have read this posthttps://community.spotify.com/t5/Spotify-An...
Plan Premium Country Canada Device (iPhone 7, Older Laptop-Toshiba, 5 year old iPad) Operating System (Windows 7, ) My Question or Issue I want to upload two instrumentals from my Lo...
Music Fan
660 Views
2 replies
0 likes
PlanPremium - Family PlanCountryAustraliaDeviceDesktop & IPhone 6sOperating SystemWindows 10 & IOS 12.3.1 My Question or IssueI'm a bit at my wit's end here, so I'll turn to the community and hope someone can figure this out. Warning for a long post....
Plan Premium - Family Plan Country Australia Device Desktop & IPhone 6s Operating System Windows 10 & IOS 12.3.1 My Question or Issue I'm a bit at my wit's end here, so I'll ...
Music Fan
2568 Views
1 replies
1 likes
PlanPremiumCountryMalaysia Operating SystemWindows 10 My Question or Issueas title says: the place where it usually shows my account name (my facebook name in this case, since my account is linked to facebook) is showing my account id (which is a bun...
Plan Premium Country Malaysia Operating System Windows 10 My Question or Issue as title says: the place where it usually shows my account name (my facebook name in this case, s...
Music Fan
485 Views
1 replies
1 likes
So a while my computer spotify said nahhhhh and stopped playing a lot of my local files all im mp3. the computer says "Spotify can't play this right now. if you have the file on your computer you can import it" every time I click on them in my playli...
So a while my computer spotify said nahhhhh and stopped playing a lot of my local files all im mp3. the computer says "Spotify can't play this right now. if you have the file on your computer you can...
Music Fan
530 Views
1 replies
0 likes
My Question or IssueFresh Windows 10 (1903) install. The Spotify App won't start after signing in. Quick spinning icon then nothing.Each attempt creates two Event log messages.Message 1:Failure to instantiate storage folder C:\Users\\AppData\Local\Pa...
My Question or Issue Fresh Windows 10 (1903) install. The Spotify App won't start after signing in. Quick spinning icon then nothing. Each attempt creates two Event log messages. Message 1: Failu...
Casual Listener
5886 Views
3 replies
0 likes
PlanPremiumCountry DevicepcOperating Systemwindows 10 My Question or IssueThere is no longer a "local files" option in Library section ..WHY?This is a must in an app like this , at least in my case.
Plan Premium Country Device pc Operating System windows 10 My Question or Issue There is no longer a "local files" option in Library section ..WHY? This is a must in an app l...
Music Fan
534 Views
1 replies
0 likes
PlanFree/PremiumCountry USDeviceUniversalOperating Systemhopefully universal My Question or Issue I am developing a program in c#. With a copied spotify URI(IE spotify:track:2374M0fQpWi3dLnB54qaLX) entered in browser bar or otherwise sent a request t...
Plan Free/Premium Country US Device Universal Operating System hopefully universal My Question or Issue I am developing a program in c#. With a copied spotify URI(IE ...
Newbie
5990 Views
3 replies
2 likes
PlanPremiumCountryUnited States DevicesMacbook Pro 2019 and Custom-Built Desktop Windows 10 PC My Question or IssueI understand that I can not sync my Local Files from my Mac to my Desktop. I have a song on my laptop put in a playlist through local f...
Plan Premium Country United States Devices Macbook Pro 2019 and Custom-Built Desktop Windows 10 PC My Question or Issue I understand that I can not sync my Local Files fr...
370 Views
0 replies
0 likes
PlanPremiumCountryItalyDevice(Samsung Galaxy A50, assembled PC)Operating System( Android Pie, Windows 10) My Question or IssueHello guys, i don't know if it is a personal problem or is an issue of the desktop version. In my Saved Playlist sometimes i...
Plan Premium Country Italy Device (Samsung Galaxy A50, assembled PC) Operating System ( Android Pie, Windows 10) My Question or Issue Hello guys, i don't know if it is ...
Casual Listener
1157 Views
2 replies
1 likes
