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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
  • 134274 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Order by Songs Title - Difference between PC and Android.

PlanPremiumCountry IsraelDevicePC + Samsung Galaxy S7Operating SystemWindows 10, Android Oreo. My Question or IssueSimply put, there's a difference with the song ordering algorithm between PC Spotify and Android Spotify. ON PC - When I order my songs...

  • Newbie
  •   Plan Premium Country  Israel Device PC + Samsung Galaxy S7 Operating System Windows 10, Android Oreo.   My Question or Issue Simply put, there's a difference wit...
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  • 177 Views
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Windows 10 64 bit

I have a Premium Subscription. For the LOVE OF GOD will you please fix your #(@# app / software for Windows 10 64 bit. I am tired of freezing, multiple instances, web app not working, freezing my computer **bleep** that's going on. I pay you $$ every...

  • Visitor
  •   I have a Premium Subscription. For the LOVE OF GOD will you please fix your #(@# app / software for Windows 10 64 bit. I am tired of freezing, multiple instances, web app not working, freezin...
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  • 1132 Views
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help me my spotify keep pausing

My Spotify on all devices keep pausing every 30 seconds can someone help me fix this problem

  • Newbie
  • My Spotify on all devices keep pausing every 30 seconds can someone help me fix this problem 
  • OneByBoo
  • Community Legend
  • 180 Views
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  • 180 Views
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occasionally get "cannot play current song" note, and the song doesn't play

On my windows 7 computer, I get the notification "huidige nummer kan niet worden afgespeeld" which means "current song cannot be played" occasionally. When I get the notification, the song seems to play if you just look at Spotify, but there is no so...

  • Gig Goer
  •     On my windows 7 computer, I get the notification "huidige nummer kan niet worden afgespeeld" which means "current song cannot be played" occasionally. When I get the notification, the...
  • OneByBoo
  • Community Legend
  • 233 Views
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  • 233 Views
  • 1 replies
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Incomplete local files import

I have: 285 songs all in local music library Spotify has imported: 163 songs My local ones, I can access all perfectly fine using windows media player and I really wouldn't be whining about it if there hadn't been 100+ songs missed in the tranfer 0.o...

  • Visitor
  • I have: 285 songs all in local music library  Spotify has imported: 163 songs   My local ones, I  can access all perfectly fine using windows media player and I reall...
  • IguanaSetup
  • Community Legend
  • 335 Views
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  • 335 Views
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Fixing your Media Player Keyboard Function Button to Open Spotify.

Hello, Just would like to add a solution I stumbled upon to making the Media Player Keyboard function button open up spotify (even without your default media player being Spotify) Heres how to do it: 1) Open regedit. 2) Navigate to the following: Com...

  • Newbie
  • Hello,   Just would like to add a solution I stumbled upon to making the Media Player Keyboard function button open up spotify (even without your default media player being Spotify)   H...
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Solved!!Superuser Contribution 'Now Playing' showing on Windows 10 lock-screen

PlanPremiumCountryUK DeviceMoto G5Operating SystemWindows 10 My Question or Issue In the past month I've had more issues with Spotify than ever before, the latest one is that I come into work and the song I've been listening to on my phone during the...

  • Casual Listener
  • Plan Premium Country UK   Device Moto G5 Operating System Windows 10   My Question or Issue  In the past month I've had more issues with Spotify than ever before, the latest...
  • Wintersoldier_7
  • Casual Listener
  • 4208 Views
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  • 4208 Views
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Songs skipping constantly with no keys being pressed

.PlanFreeCountryUKDeviceDesktop PCOperating SystemWindows 10 64 Bit Home I recently upgraded my pc with a new motherboard, ram and a cpu. But since then my spotofy app skips songs within less than seconds of starting and blitzes through playlist of 2...

  • Casual Listener
  • .Plan Free Country UK Device Desktop PC Operating System Windows 10 64 Bit Home    I recently upgraded my pc with a new motherboard, ram and a cpu. But since then my spotofy app sk...
  • MikeyPlummer
  • Casual Listener
  • 427 Views
  • 3 replies
  • 1 likes
  • 427 Views
  • 3 replies
  • 1 likes

Open Spotify on Windows start.

Plan- PremiumCountry- GermanyDevice- Desktop computerOperating System- Windows 10 Pro 64bit My Question or IssueHello,I don't want to open spotify on windows start.I set it to "Open Spotify automatically after you log into the computer" - (Minimalize...

  • Regular
  • Plan - Premium Country - Germany Device - Desktop computer Operating System - Windows 10 Pro 64bit  My Question or Issue Hello, I don't want to open spotify on windows start. I set it...
  • OneByBoo
  • Community Legend
  • 215 Views
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  • 215 Views
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Local Files

Plan PremiumCountry Canda DevicePCOperating SystemWindows 10 My Question or Issue The tab on the side that allowed me to access my Local Files has disappeared and I am not sure how to access it again.

  • Casual Listener
  • Plan Premium Country Canda   Device PC Operating System Windows 10   My Question or Issue  The tab on the side that allowed me to access my Local Files has disappeared an...
  • turntech
  • Casual Listener
  • 124 Views
  • 2 replies
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  • 124 Views
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Invisible Window

PlanFreeCountry New ZealandDeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Every time I open Spotify it opens up and it's invisible. I tried to reinstall it several times and it still doesn't work. It's the same issue for both th...

  • Newbie
  •   Plan Free Country  New Zealand Device Windows Desktop Operating System Windows 10   My Question or Issue  Every time I open Spotify it opens up and it's invisible. I ...
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  • 234 Views
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Solved!! Not possible to download Spotify app desktop W7 Chrome

PlanPremium DeviceDesktopOperating SystemWindows 7I can download spotify.exe, but it will not install the app. Chrome.

  • Casual Listener
  • Plan Premium  Device Desktop Operating System Windows 7 I can download spotify.exe, but it will not install the app. Chrome.    
  • svaake
  • Casual Listener
  • 463 Views
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  • Spotify app for desktop
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Spotify does not update

PlanPremiumCountry TurkeyOperating SystemWin10 My Question or Issue Spotify alerts me that there is an update and a restart is required, however when I run it, I get an error saying spotfiy update couldn't start.

  • Casual Listener
  • Plan Premium Country  Turkey Operating System Win10   My Question or Issue  Spotify alerts me that there is an update and a restart is required, however when I run it, I get an...
  • Clément_L
  • Music Fan
  • 410 Views
  • 3 replies
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  • 410 Views
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Windows installer doesn't open

Windows 10 Pro. I'm trying to install the Spotify app after I format my PC and the installer doesn't even open, I don't have any Spotify folder in the system.

  • Visitor
  • Windows 10 Pro.   I'm trying  to install the Spotify app after I format my PC and the installer doesn't even open, I don't have any Spotify folder in the system.  
  • Clément_L
  • Music Fan
  • 332 Views
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  • 332 Views
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Download Spotify app

PlanPremiumCountry Sweden DevicedesktopOperating SystemWindows 7 I want the Spotify app, but SpotifySetup.exe does not function on my desktop W7, Chrome.

  • Casual Listener
  • Plan Premium Country Sweden     Device desktop Operating System Windows 7   I want the Spotify app, but SpotifySetup.exe does not function on my desktop W7, Chrome.  
  • Clément_L
  • Music Fan
  • 391 Views
  • 1 replies
  • 1 likes
  • 391 Views
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Resetting how spotify suggests and plays in radio.

My Question or Issue:I have been using spotify for years now, and I feel like the radio doesnt really work for me any more. It keeps giving me the same 10-15 bands, with mostly the same songs. This is more or less exactly the function you wouldnt wan...

  • Newbie
  •   My Question or Issue: I have been using spotify for years now, and I feel like the radio doesnt really work for me any more. It keeps giving me the same 10-15 bands, with mostly the same son...
  • 91 Views
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  • 91 Views
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Chromecast Spotify Connect on Windows app

Hi there! When opening Spotify on my Android phone I can go to the Spotify Connect tab on the bottom and select a range of Sonos, Google Chromecast, Chromecast Audio and Google Home Hubs in my house to connect to. However in the Windows 10 applicatio...

  • Music Fan
  • Hi there! When opening Spotify on my Android phone I can go to the Spotify Connect tab on the bottom and select a range of Sonos, Google Chromecast, Chromecast Audio and Google Home Hubs in my house ...
  • 348 Views
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  • 348 Views
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Transfer streams from record label to new account without loosing plays

PlanFree/PremiumCountry AustraliaDevicepc / android Operating System Windows 10 My Question or IssueHi thanks for your time i was on a contract with a record label and my contracted ended and im wondering if i can transfer my acoount with the label t...

  • Newbie
  • Plan Free/Premium Country  Australia Device pc / android  Operating System  Windows 10   My Question or Issue Hi thanks for your time i was on a contract with a record l...
  • 137 Views
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  • 137 Views
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Design flaw

Sorry in advance for my english,I 'm new to spotiffy none the less , in my point of view on the "Albums" menu should only show the albums that I liked on the artist page, and not all the songs plus albuns that I like.On the "Artists" should have a op...

  • Visitor
  • Sorry in advance for my english, I 'm new to spotiffy none the less , in my point of view on the "Albums" menu should only show the albums that I liked on the artist page, and not all the songs plus...
  • OneByBoo
  • Community Legend
  • 231 Views
  • 1 replies
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  • design
  • 231 Views
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Media Keys Not Working

I recently had this problem where whenever I try to press the F5 button (to play my music because it has the play/pause button) It doesn't do anything. I have had it working for over a year, but for some reason over the last week it hasn't been worki...

  • Newbie
  • I recently had this problem where whenever I try to press the F5 button (to play my music because it has the play/pause button) It doesn't do anything. I have had it working for over a year, but for ...
  • grrrr_cz
  • Newbie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
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Env: prod