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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84212 Views

40 replies

68 likes

  • 84212 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798653 Views

505 replies

64 likes

  • 798653 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

  • 24601 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
  • 0 replies
  • 4 likes

Spotify freezing without crashing

PlanPaidCountry USADeviceDell laptopOperating Systemwin10 My Question or Issue Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps playing.

Regular

  Plan Paid Country  USA Device Dell laptop Operating System win10  My Question or Issue  Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps pl...

philomuh

Casual Listener

7989 Views

18 replies

2 likes

Desktop
Win10
  • 7989 Views
  • 18 replies
  • 2 likes

"Can't play the current song" part way through song

PlanPremiumCountryNew ZealandDeviceDell XPS15 using Soundblaster X-fiOperating SystemWindows 10My Question or IssueI keep getting "Can't play the current song" part way through a song. I need to restart Spotify to continue playing. I have gone to adv...

Roadie

Plan Premium Country New Zealand Device Dell XPS15 using Soundblaster X-fi Operating System Windows 10 My Question or Issue I keep getting "Can't play the current song" part way through a so...

482 Views

0 replies

2 likes

  • 482 Views
  • 0 replies
  • 2 likes

Spotify won't play any song

PlanPremium (but the problem was there before going Premium)CountryFranceDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify app simply won't play any song. When I click on a song, it starts like it should, without any error message, b...

Visitor

Plan Premium (but the problem was there before going Premium) Country France Device PC Operating System Windows 10   My Question or Issue The Spotify app simply won't play any song. Wh...

393 Views

0 replies

1 likes

  • 393 Views
  • 0 replies
  • 1 likes

Solved!! I can't create topic in playlist exchange forum

Hello.This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any good tags for My playlistts for selection, so I have se...

Roadie

Hello. This is problem just with Spotify community. I couldn't post My playlist. I don't know, if I was reported, but My playlist URI was correct. I have also use some tags, but there are not any go...

goldrecorddaddy

Music Fan

1655 Views

8 replies

0 likes

Spotify Community
  • 1655 Views
  • 8 replies
  • 0 likes

Solved!! No way to download local files

PlanPremiumCountryUSADevice(iPhone 8, PC)Operating System(iOS 12, Windows 10) My Question or Issue Because my computer has no wifi card, it must connect via ethernet to the network switch. I am currently in college meaning that access to this network...

Regular

Plan Premium Country USA Device (iPhone 8,  PC) Operating System (iOS 12, Windows 10)   My Question or Issue   Because my computer has no wifi card, it must connect via ethe...

Deweks

Regular

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Shuffle and Repeat Preferences Don't Stick

PlanPremiumCountryUSDevicePCOperating SystemWin 10My Question or IssueBottom line - Shuffle/Repeat float with my account and don't stick on a specific device. Here's what I'm talking about - I was at my desk listening on the Windows app this morning....

Music Fan

  Plan Premium Country US Device PC Operating System Win 10 My Question or Issue Bottom line - Shuffle/Repeat float with my account and don't stick on a specific device.    ...

jeffjones22

Music Fan

1183 Views

2 replies

0 likes

  • 1183 Views
  • 2 replies
  • 0 likes

Crashing when connect bluetooth headphones while playing

PlanPremiumCountryGermany DevicePC - Spotify 1.0.96.181.gf6bc1b6bOperating SystemWindows 10 My Question or Issue When I connect my bluetooth headphones to my PC (Bose QC 35 II) while any song is playing on spotify, the programm hangs. The process CPU...

Casual Listener

Plan Premium Country Germany  Device PC - Spotify 1.0.96.181.gf6bc1b6b Operating System Windows 10    My Question or Issue   When I connect my bluetooth headphones...

lcm-xa_a6zkd

Newbie

4401 Views

6 replies

4 likes

  • 4401 Views
  • 6 replies
  • 4 likes

Can not listen song in my laptop when I am abroad even when I am premium

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird! My Question or Issue

Regular

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird!   My Quest...

atelopus13

Regular

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

bottom left cover onclick bug

PlanPremiumCountryGermanyDeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIf you press the song cover in the bottom left corner the song above the song you clicked gets highlighted.I dont know how to reproduce the bug... after i restar...

Newbie

Plan Premium Country Germany Device Dell XPS 13 Operating System Windows 10   My Question or Issue If you press the song cover in the bottom left corner the song above the song you cli...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

Add Local files Crashes Spotify (Win7-64bit)

PlanPremiumDevicePCOperating SystemWindows 7 Pro, 64-bit My Question or IssueSpotify client cannot handle large local library (30k mp3s).Trying to add the entire library, using Add Source, causes a runaway memory leak (3.5GB+), the client stops respo...

Music Fan

  Plan Premium Device PC Operating System Windows 7 Pro, 64-bit   My Question or Issue Spotify client cannot handle large local library (30k mp3s). Trying to add the entire librar...

edgylitirmor

Music Fan

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

Songs sound metalic

PlanPremiumDevicePCOperating SystemWindows 7 My Question or IssueHey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a tin can. This problem only occurs on my PC. I have spotify on my androi...

Casual Listener

Plan Premium Device PC Operating System Windows 7   My Question or Issue Hey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a...

slowandsteady

Casual Listener

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Songs Playing but Muted

Hello,So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple times but no luck. Is this a Spotify problem or someth...

Regular

Hello, So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple t...

raina_the_rogue

Regular

1081 Views

6 replies

0 likes

  • 1081 Views
  • 6 replies
  • 0 likes

Volume slider is visually broken on Windows 10 for me

PlanPremium DeviceDesktop PCOperating SystemWindows 10 My Question or Issue:When I start Spotify on Windows the volume slider always appears visually to be at full volume. In reality the volume is somewhere else when I start playing music. After the ...

Visitor

Plan Premium   Device Desktop PC Operating System Windows 10   My Question or Issue: When I start Spotify on Windows the volume slider always appears visually to be at full volume....

576 Views

0 replies

2 likes

  • 576 Views
  • 0 replies
  • 2 likes

Master volume varies wildly when starting/ending calls with Jabber

Plan: FreeCountry: USAOperating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is running. When answering a call, the master volume drops to 0, not ...

Visitor

Plan: Free Country: USA Operating System: Windows 10   Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is ru...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

I Want Music in English and Spanish in my Daily Mixes

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen to music in both English and Spanish but all my Daily Mixes are English only. How ca...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I liste...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Don't like button doesn't remove songs in Discover Weekly playlist

PlanFreeCountryUKOperating SystemWindows 10 desktop appMy Question or IssueWhen I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the next song as expected. However, when I close Spotify and re-open it ...

Visitor

Plan Free Country UK Operating System Windows 10 desktop app My Question or Issue When I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the nex...

ThisIsJesus

Visitor

1197 Views

1 replies

0 likes

Discover Weekly
don't like
  • 1197 Views
  • 1 replies
  • 0 likes

Non trova nessun brano

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueNon mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non ha funzionato! Ho già provato a reinstallare più volta

Visitor

Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue Non mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Spotify app very slow and laggy

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, and it will often stop playing the song I choose, or...

Regular

I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, a...

mightysparks

Regular

4290 Views

4 replies

0 likes

  • 4290 Views
  • 4 replies
  • 0 likes

Downloads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am using a windows 7 laptop to access my music when I am not on my phone. When I download m...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am us...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Cannot use Spotify for Artists

PlanPremiumCountryUnited KingdomDeviceWindows 10 LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue( 2019-08-09 ) I have been getting this error (Something went wrong) for three days now and it is not clearing, does sa...

Casual Listener

  Plan Premium Country United Kingdom Device Windows 10 Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ( 2019-08-09 ) I have been...

cleanlywolf

Casual Listener

984 Views

6 replies

4 likes

  • 984 Views
  • 6 replies
  • 4 likes