Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80773 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
773725 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
17370 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumDevicePCOperating SystemWindows 7 Pro, 64-bit My Question or IssueSpotify client cannot handle large local library (30k mp3s).Trying to add the entire library, using Add Source, causes a runaway memory leak (3.5GB+), the client stops respo...
Plan Premium Device PC Operating System Windows 7 Pro, 64-bit My Question or Issue Spotify client cannot handle large local library (30k mp3s). Trying to add the entire librar...
Music Fan
505 Views
1 replies
1 likes
PlanPremiumDevicePCOperating SystemWindows 7 My Question or IssueHey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a tin can. This problem only occurs on my PC. I have spotify on my androi...
Plan Premium Device PC Operating System Windows 7 My Question or Issue Hey guys and gals, my issue since a few days is that every song i play - it just sounds like someone sings into a...
Casual Listener
454 Views
1 replies
0 likes
Hello,So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple times but no luck. Is this a Spotify problem or someth...
Hello, So I recently reinstalled the Windows desktop app, and when I tried to play music, the progress bar was moving but no sound was coming out. I've tried relogging in and reinstalling a couple t...
Regular
1050 Views
6 replies
0 likes
PlanPremium DeviceDesktop PCOperating SystemWindows 10 My Question or Issue:When I start Spotify on Windows the volume slider always appears visually to be at full volume. In reality the volume is somewhere else when I start playing music. After the ...
Plan Premium Device Desktop PC Operating System Windows 10 My Question or Issue: When I start Spotify on Windows the volume slider always appears visually to be at full volume....
572 Views
0 replies
2 likes
Plan: FreeCountry: USAOperating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is running. When answering a call, the master volume drops to 0, not ...
Plan: Free Country: USA Operating System: Windows 10 Hi, all! I am having a constant issue with the master volume on my computer changing when starting and ending calls while Spotify is ru...
426 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI listen to music in both English and Spanish but all my Daily Mixes are English only. How ca...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I liste...
387 Views
0 replies
0 likes
PlanFreeCountryUKOperating SystemWindows 10 desktop appMy Question or IssueWhen I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the next song as expected. However, when I close Spotify and re-open it ...
Plan Free Country UK Operating System Windows 10 desktop app My Question or Issue When I'm listening to Discover Weekly songs and click 'Don't like' it greys out that song and skips to the nex...
Visitor
1186 Views
1 replies
0 likes
PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueNon mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non ha funzionato! Ho già provato a reinstallare più volta
Plan Premium Country Italy Device PC Operating System Windows 10 My Question or Issue Non mi trova più nessun bravo, ho provato a cancellare le righe con spotify sul file hots ma non...
391 Views
0 replies
0 likes
I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, and it will often stop playing the song I choose, or...
I'm using Windows 8 on a premium plan. I've been using Spotify for 4 years with no issues, but the last few days the app has been horribly laggy and slow. It takes about a minute to 'load' the app, a...
Regular
4269 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am using a windows 7 laptop to access my music when I am not on my phone. When I download m...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am us...
364 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceWindows 10 LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue( 2019-08-09 ) I have been getting this error (Something went wrong) for three days now and it is not clearing, does sa...
Plan Premium Country United Kingdom Device Windows 10 Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ( 2019-08-09 ) I have been...
Casual Listener
956 Views
6 replies
4 likes
Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again.PlanFreeOperating SystemWindows 10
Whenever I hide a song from playing on either discover weekly or release radar it doesn't save when I close the app and open it again. Plan Free Operating System Windows 10
Casual Listener
666 Views
4 replies
2 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueOn a random album I have in my local files, the album art spontaneously decided to not show up. It shows either a blank box or the album art of whatever I was listening to previously. Thing is...
Plan Premium Operating System Windows 10 My Question or Issue On a random album I have in my local files, the album art spontaneously decided to not show up. It shows either a blank box ...
483 Views
0 replies
0 likes
Hey. Hope someone can help, as I'm a bit of a tech tard. I'm trying to send a playlist to another spotify user. I click share > send to a friend . . . but it wont let me click send ?? Help please !!
Hey. Hope someone can help, as I'm a bit of a tech tard. I'm trying to send a playlist to another spotify user. I click share > send to a friend . . . but it wont let me click send ...
Regular
55340 Views
35 replies
0 likes
PlanPremiumCountrySlovakia DeviceLenovo Legion Y520Operating SystemWindows 10 My Question or IssueAs the name says, I don't have any songs in my Liked songs tab, when I double click it some of them play but otherwise I can't see them. Everything is o...
Plan Premium Country Slovakia Device Lenovo Legion Y520 Operating System Windows 10 My Question or Issue As the name says, I don't have any songs in my Liked songs ta...
375 Views
0 replies
0 likes
My Question or IssueWhen I try to use Spotify on Firefox I get this message: "Spotify no longer supports this version of Firefox. Please update your browser for uninterrupted listening."I updated the browser, restarted it and Spotify still doesn't wo...
My Question or Issue When I try to use Spotify on Firefox I get this message: "Spotify no longer supports this version of Firefox. Please update your browser for uninterrupted listening." I updated...
Casual Listener
4002 Views
4 replies
1 likes
PlanPremiumCountryHolland Deviceiphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was trying to upload my playlist onto the playlist exchange but when I copy the playlist URI the error I get is like:'provide a val...
Plan Premium Country Holland Device iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was trying to upload my playlist ont...
310 Views
0 replies
0 likes
Operating SystemWindows 10 My Question or Issue I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after restarting my computer Spotify just "upgardes" me back to the store ver...
Operating System Windows 10 My Question or Issue I've tried to uninstall the Windows 10 Store Version from my computer and install the installer from the Spotify website but after ...
Community Legend
1344 Views
1 replies
0 likes
PlanFree/PremiumCountryAustraliaDeviceHP Pavillion B&OOperating SystemWindows 10My Question or IssueI'm unsure if it's just me but. When listening to music and an advertisement plays, usually the time to wait until you can skip the ad is 5 seconds.My...
Plan Free/Premium Country Australia Device HP Pavillion B&O Operating System Windows 10 My Question or Issue I'm unsure if it's just me but. When listening to music and an advertisement ...
534 Views
0 replies
0 likes
