Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
54267 Views
77 replies
27 likes

54267 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nothanksman1
Visitor
79171 Views
272 replies
21 likes

79171 Views
272 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5558 Views
1 replies
6 likes

5558 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145818 Views
0 replies
26 likes
Mac
Windows

145818 Views
0 replies
26 likes

Album Art Not Showing Up

PlanPremiumCountryU.S.Operating SystemWindows 10 My Question or IssueGrey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled Spotify completely twice. Erased appdata folder and everything, but this...

MistwalkerEon
Casual Listener
Plan Premium Country U.S. Operating System Windows 10 My Question or Issue Grey, empty box where album art should be. Current version is 1.1.10.540.gfcf0430f. I've already reinstalled ...
2019-07-17 1:46:12 PM
2019-07-20 12:55:32 AM
MistwalkerEon
Casual Listener
2834 Views
4 replies
0 likes

2834 Views
4 replies
0 likes

My spotify don't work on my pc

PlanPremiumCountryUkDevicePcOperating System Windows 10 My Question or IssueMy spotify don't work on my pc !!! So i brought spotify premium and i signed in on my phone and on my pc it works fine on my phone but on my pc it don't work. whenever i try ...

tylerfehr
Casual Listener
Plan Premium Country Uk Device Pc Operating System Windows 10 My Question or Issue My spotify don't work on my pc !!! So i brought spotify premium and i signed...
2019-07-13 9:32:40 PM
2019-07-20 10:56:59 PM
Sebasty
Community Legend
1613 Views
6 replies
0 likes
Spotify not working
spotify pc

1613 Views
6 replies
0 likes

Spotify App behaving like an empty shell

About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out to this community to help me. What did I try?-Went t...

RxjS
Visitor
About 1 month ago spotify stopped working on my desktop. I used to use it everyday but since then I wasn´t able to. I don´t like streaming using via youtube or the web player , so I am reaching out t...
2019-07-20 10:56:10 PM
390 Views
0 replies
1 likes

390 Views
0 replies
1 likes

Special Characters in URIs

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueSpotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characters and when I try to share playlists using the http-link and open the li...

Luca-
Regular
Plan Premium Country Germany Operating System Windows 10 My Question or Issue Spotify-HTTP urls have problems with the #-character in usernames. My username ends in multiple #-characte...
2019-07-20 10:37:13 PM
563 Views
0 replies
2 likes
Uri
URL

563 Views
0 replies
2 likes

Windows 10 desktop app fails to load correctly...

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not connect when first starting the app. I have to shut it down and re-start the ...

awinterbone
Regular
Plan Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue I use Spotify Connect on my desktop with a streaming device (Cambridge CXN), and it will not c...
2019-07-20 7:56:40 PM
482 Views
0 replies
0 likes
bug

482 Views
0 replies
0 likes

Solved!! Save not working (not over limit)

I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not show the album after this. In other words, it behave...

Governator87
Casual Listener
I stumbled upon a problem with the save function today: when I click "save" from the album view window the button says "saved" for a very brief moment, then reverts to "save". "Your Music" does not s...
2014-08-17 2:35:08 PM
2019-07-20 6:39:22 PM
John_marston92
Casual Listener
9467 Views
35 replies
0 likes
Mac

9467 Views
35 replies
0 likes

Solved!! can't add all titles on an album

PlanPremiumCountrycanadaDevicedell laptopOperating Systemwindows 10 My Question or Issuedoesnt have the option to add all titles when i click on the three dots of an album. I did the latest update but still nothing. Seems like i only have the option ...

help_for_joint
Casual Listener
Plan Premium Country canada Device dell laptop Operating System windows 10 My Question or Issue doesnt have the option to add all titles when i click on the three dots of an album. I...
2019-07-18 12:51:53 AM
2019-07-20 6:19:44 PM
help_for_joint
Casual Listener
1131 Views
2 replies
0 likes

1131 Views
2 replies
0 likes

Spotify cant play right now. if you have the file on your computer you can import it.

PlanFree/PremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issuehave this error at the top of the screen, spotify on my phone works as intended, if i go over to the pc i have this error, no sound, no spotify in my sound mixer at all, ...

TDP-Downtime
Visitor
Plan Free/Premium Country UK Device PC Operating System Windows 10 My Question or Issue have this error at the top of the screen, spotify on my phone works as intende...
2019-07-20 5:43:08 PM
375 Views
0 replies
1 likes

375 Views
0 replies
1 likes

Why does spotify on my PC keep connecting to my sky box?

PlanFreeCountryUKDeviceDELL PC 2014/15Operating SystemWindows 10My Question or Issuewhy does spotify keep connecting to my sky box? I am playing spotify on my PC and all is fine, then automatically it will stop on the PC and play on the SKY box. Keep...

mrsaladdodger
Visitor
Plan Free Country UK Device DELL PC 2014/15 Operating System Windows 10 My Question or Issue why does spotify keep connecting to my sky box? I am playing spotify on my PC and all is f...
2019-07-20 4:07:35 PM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

No music available | In Windows 10

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Windows 10 edition of Spotify refuses to work. Whenever I open up any version wether it be the Spotify provided link or the Windows 10 version off the Micro...

spongedotpie
Visitor
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue My Windows 10 edition of Spotify refuses to work. Whenever I open up any version we...
2019-07-20 6:48:07 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Cant find spotify on my samsung galaxy watch

PlanPremiumCountryEgyptDeviceSamsung note 9Operating SystemLatest Android

O_KSG92
Visitor
Plan Premium Country Egypt Device Samsung note 9 Operating System Latest Android
2019-07-20 2:09:45 AM
356 Views
0 replies
0 likes
Samsung

356 Views
0 replies
0 likes

Unable to Rearrange Songs (Windows Desktop)

PlanPremiumCountryUSDeviceSurfaceOperating System Windows 10 My Question or IssueUnable to drag and drop songs within playlist. No headers/ columns have been selected. Affecting all self created playlists.

josh1138-us
Casual Listener
Plan Premium Country US Device Surface Operating System Windows 10 My Question or Issue Unable to drag and drop songs within playlist. No headers/ columns have been selected....
2019-07-19 8:08:10 PM
2019-07-19 8:21:33 PM
josh1138-us
Casual Listener
593 Views
1 replies
0 likes

593 Views
1 replies
0 likes

Clicking on Artsit plays all the songs, not just ones I saved to my library

PlanPremiumDeviceDesktopOperating SystemWindows 10 Pro My Question or Issue: So in the past, I've been able to click on "Artist" under "Your library" and click Play on an artist and it would play ONLY songs I added to my library. Like if I clicked th...

Voison
Casual Listener
Plan Premium Device Desktop Operating System Windows 10 Pro My Question or Issue: So in the past, I've been able to click on "Artist" under "Your library" and click Play on a...
2019-02-22 2:07:05 AM
2019-07-19 6:29:12 PM
MikkelJuulØstbe
Newbie
656 Views
2 replies
1 likes

656 Views
2 replies
1 likes

Spotify cracking a lot in windows

Guys I have a problem with my Spotify he’s cracking a lot in stopping my computer, So I need to restart every time but I have a good computer with a x64 windows 10 and 6GB of RAM,I use it have some years on and just now it’s happening this I think th...

guii1402
Regular
Guys I have a problem with my Spotify he’s cracking a lot in stopping my computer, So I need to restart every time but I have a good computer with a x64 windows 10 and 6GB of RAM,I use it have ...
2019-07-19 5:26:23 PM
500 Views
0 replies
0 likes

500 Views
0 replies
0 likes

Spotify keeps switching to other device playing same song.

PlanPremiumCountryBelgiumDeviceDesktop & laptopOperating SystemWindows 10 (both devices My Question or IssuePlaying songs on laptop. After a random amount of time playing it jumps back to the same song that is supposedly playing on my desktop. (Green...

Flazje
Newbie
Plan Premium Country Belgium Device Desktop & laptop Operating System Windows 10 (both devices My Question or Issue Playing songs on laptop. After a random amount of time playing...
2019-07-19 11:34:17 AM
598 Views
0 replies
0 likes

598 Views
0 replies
0 likes

Automatic play bug

PlanPremiumCountryCosta Rica DeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I play the song Lalala by Y2K and bbno$ it plays normaly, but it doesn't play anything else automatically, with every song played after Lalala you can't hit ...

ale_calvo03
Visitor
Plan Premium Country Costa Rica Device Laptop Operating System Windows 10 My Question or Issue When I play the song Lalala by Y2K and bbno$ it plays normaly, but it doesn't p...
2019-07-19 11:32:20 AM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

Desktop app not working correctly

PlanFamily PremiumCountryCanadaDevicePCOperating SystemWindows 7 Pro My Question or IssueSince the start of the week, everytime I go on the app to play music from a playlist or something that I searched, the player get really laggy. I click "Pause", ...

Magnum_01_
Casual Listener
Plan Family Premium Country Canada Device PC Operating System Windows 7 Pro My Question or Issue Since the start of the week, everytime I go on the app to play music from a playlist ...
2019-07-18 6:14:37 AM
2019-07-19 4:35:54 AM
Magnum_01_
Casual Listener
847 Views
2 replies
0 likes
Lag
PC

847 Views
2 replies
0 likes

Impossible to sort list of ARTIST

What an unusefull type of ordering.I want to order my Artist list. I pay for your service (premium account) and I want to ordr my lists as I want.Correct immediatly this stupid order method

roby1121
Casual Listener
What an unusefull type of ordering. I want to order my Artist list. I pay for your service (premium account) and I want to ordr my lists as I want. Correct immediatly this stupid order m...
2019-07-18 3:24:40 PM
2019-07-18 12:38:56 AM
bhare
Regular
607 Views
1 replies
2 likes

607 Views
1 replies
2 likes

Computador congelando

Olá, eu uso spotify free e quando aparece algum anuncio no computador (windows 7) ele trava totalmente (mais especificamente o HD), quais serão as possiveis causas disso?Obs: no celular funciona normalmente...

Swro
Visitor
Olá, eu uso spotify free e quando aparece algum anuncio no computador (windows 7) ele trava totalmente (mais especificamente o HD), quais serão as possiveis causas disso? Obs: no celular funcion...
2019-07-18 12:38:05 AM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

Não consigo ouvir nada pelo desktop

Não consigo ouvir nada pelo aplicativo de desktop, a não ser as musicas dos arquivos locais, ja tentei sair da conta, reinstalar mas nada resolve.

JessicaJung
Visitor
Não consigo ouvir nada pelo aplicativo de desktop, a não ser as musicas dos arquivos locais, ja tentei sair da conta, reinstalar mas nada resolve.
2019-07-17 7:03:16 PM
2019-07-18 11:51:14 PM
Bittencourt
Spotify Star
590 Views
1 replies
0 likes

590 Views
1 replies
0 likes

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