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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136210 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136210 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52618 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52618 Views
  • 0 replies
  • 33 likes

Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

  • Casual Listener
  • Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...
  • hyper2
  • Casual Listener
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

  • Newbie
  • Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
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Error 502 and 504

PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...

  • Newbie
  • Plan Premium Country  UK Device Desktop & Samsung S8 Operating System Win7 and Android   My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

iOS app locks up. On restart, the queue resets

PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...

  • Regular
  • Plan Free Country  USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90    After pausing the music and switching to a different app, the Spotify app w...
  • 119 Views
  • 0 replies
  • 1 likes
  • 119 Views
  • 0 replies
  • 1 likes

Spotify weekly not showing on PC

PlanPremiumCountry USDeviceAndroidOperating SystemWindows 10 My Question or Issue Opened up Spotify on my pc and clicked on discover weekly, only has one song. Opened on Android, initially was blank, now has full list. Can't get PC to show the full l...

  • Casual Listener
  • Plan Premium Country  US Device Android Operating System Windows 10   My Question or Issue  Opened up Spotify on my pc and clicked on discover weekly, only has one song. Open...
  • Sebasty
  • Spotify Star
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Solved!! Podcast list view

PlanPremiumCountryPortugal DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Is it possible to implement a "list view" option for followed podcasts (in the library teb) in the desktop app?The current view is similar to the album vi...

  • Regular
  • Plan Premium Country Portugal  Device Windows Desktop Operating System Windows 10   My Question or Issue     Is it possible to implement a "list view" option for follo...
  • jfcralo
  • Regular
  • 2565 Views
  • 2 replies
  • 3 likes
  • Desktop
    Podcasts
    Windows
  • 2565 Views
  • 2 replies
  • 3 likes

Problemas para reproducir cualquier canción.

PlanPremiumCountry Mx Operating SystemWindows 10 My Question or Issue Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. Solo instalando la version anterior se soluciona pero con eso que la tienen programado a a...

  • Casual Listener
  • Plan Premium Country  Mx   Operating System Windows 10   My Question or Issue  Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. S...
  • iveldie
  • Roadie
  • 2105 Views
  • 3 replies
  • 3 likes
  • 2105 Views
  • 3 replies
  • 3 likes

Weird playlist behavior (1200+ songs)

PlanPremiumCountry NLDeviceiPhone X/Windows 10 Pro PCOperating SystemiOS 12.0.1, Latest Win10 Pro build My Question or Issue So, I have this playlist of all of my music combined. Whenever I try to play it on shuffle, it keeps repeating a couple of so...

  • Casual Listener
  • Plan Premium Country  NL Device iPhone X/Windows 10 Pro PC Operating System iOS 12.0.1, Latest Win10 Pro build   My Question or Issue  So, I have this playlist of all of my m...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Spotify stops working after a longer pause

PlanFree/PremiumCountry FinlandDeviceHP EliteBook 850 G3Operating SystemWindows 7 Enterprise, SP1Running Spotify as a desktop application My Question or Issue My spotify app is acting up every time it's paused and left alone for a while.When I boot u...

  • Casual Listener
  •   Plan Free/Premium Country  Finland Device HP EliteBook 850 G3 Operating System Windows 7 Enterprise, SP1 Running Spotify as a desktop application   My Question or Iss...
  • 577 Views
  • 0 replies
  • 2 likes
  • freeze
    playback
    restart
  • 577 Views
  • 0 replies
  • 2 likes

Weekly Discovery Cover

Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you! The image is the same for all the devices where I use my Spotify account.

  • Casual Listener
  • Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you!   The image is the same for all the...
  • Yorman1
  • Casual Listener
  • 264 Views
  • 4 replies
  • 0 likes
  • 264 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Crashes when I change the output-Device

PlanPremium StudentCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue Hi,I use Spotify on my PC a lot.Usually I switch between Headset and my 5.1 Sound System by changing the "Default Device" in the Audiosettings in Windows.This worked...

  • Regular
  •   Plan Premium Student Country  Germany Device PC Operating System Win 7   My Question or Issue  Hi, I use Spotify on my PC a lot. Usually I switch between Headset an...
  • Sylance
  • Regular
  • 918 Views
  • 2 replies
  • 0 likes
  • 918 Views
  • 2 replies
  • 0 likes

Superuser Contribution Media Overlay keeps reappearing

Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open Spotify, the client acts as if the option is checke...

  • Composer
  • Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open ...
  • Arcain
  • Regular
  • 5017 Views
  • 66 replies
  • 38 likes
  • Desktop
    Windows
  • 5017 Views
  • 66 replies
  • 38 likes

Scrobbling to last.fm stopped working

It was working fine after the spotify updates.Then I after I shutdown my computer and reboot later, it doesn't work.Now I tried everything.Uninstall-reinstalling spotify Changing passwordDisconnecting the apps and reconnectingLogging out of all devic...

  • Newbie
  •   It was working fine after the spotify updates. Then I after I shutdown my computer and reboot later, it doesn't work. Now I tried everything. Uninstall-reinstalling spotify  Changin...
  • danysnet
  • Newbie
  • 1417 Views
  • 7 replies
  • 6 likes
  • 1417 Views
  • 7 replies
  • 6 likes

Spotify stopped connecting to my Echo

PlanPremiumCountry ItalyDeviceWindows Surface 4 Pro, Sony Xperia xz1 compactOperating SystemWindows 10, Android 8 My Question or IssueSpotify stopped connecting to my Echo today. On the Spotify app, both on Windows and on my Android phone, the Echo i...

  • Music Fan
  • Plan Premium Country  Italy Device Windows Surface 4 Pro, Sony Xperia xz1 compact Operating System Windows 10, Android 8   My Question or Issue Spotify stopped connecting to my Ec...
  • 157 Views
  • 0 replies
  • 1 likes
  • 157 Views
  • 0 replies
  • 1 likes

Why there is no sleep timer in Spotify

Why there is no sleep timer in Spotify player? It is such a basic functionality of most of the music players.

  • Casual Listener
  •   Why there is no sleep timer in Spotify player? It is such a basic functionality of most of the music players.  
  • Brunelicia
  • Spotify Star
  • 796 Views
  • 1 replies
  • 2 likes
  • Feature
    Sleep Timer
  • 796 Views
  • 1 replies
  • 2 likes

Spotify crashing at launch when local files are enabled

PlanPremiumCountry United KingdomDeviceWindows DesktopOperating SystemWindows 7 64-bit My Question or Issue Ever since the latest update, my Spotify application has been crashing whenever it is first launched after I load Windows from a shut down. It...

  • Casual Listener
  • Plan Premium Country  United Kingdom Device Windows Desktop Operating System Windows 7 64-bit   My Question or Issue  Ever since the latest update, my Spotify application has...
  • 344 Views
  • 0 replies
  • 1 likes
  • 344 Views
  • 0 replies
  • 1 likes

Spotify Crashes when opening backup app says already running

I have already tried to uninstall the program even cleared out all file caches but not able to get it to stop crashing. There is no data in the event veiewer about this crash. The only work around is that we have to kill the task in taskmgmr.PlanPrem...

  • Newbie
  • I have already tried to uninstall the program even cleared out all file caches but not able to get it to stop crashing. There is no data in the event veiewer about this crash. The only work around is...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Amfiye bağlı biçimde bilgisayardan spotify çalışmıyor

PlanPremiumCountry Turkey Operating SystemWindows 10 My Question or IssueHoparlörden dinlerken sıkıntısız çalışıyor fakat amfiyi bilgisayara bağlayınca "Spotify şu anda çalamıyor"Hatası veriyor

  • Newbie
  • Plan Premium Country  Turkey   Operating System Windows 10   My Question or Issue Hoparlörden dinlerken sıkıntısız çalışıyor fakat amfiyi bilgisayara bağlayınca "Spotify şu an...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Sound stops, have to end task or crashes PC

PlanPremiumCountry United KingdomDevicePCOperating SystemW10 My Question or IssueSince last night (no software or hardware changes) a song will stop midway no sound at all, shows the song as still playing, changing song does not fix. Have to Ctrl alt...

  • Newbie
  •   Plan Premium Country  United Kingdom Device PC Operating System W10   My Question or Issue Since last night (no software or hardware changes) a song will stop midway no so...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Please bring back Playlist Radio

PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueThe Radio has been severely dumbed down, with the removing of the "Go to Playlist Radio" and "Create New Radio" features. We no longer have the option to truly personalize our R...

  • Casual Listener
  • Plan Premium Country Denmark  Operating System Windows 10   My Question or Issue The Radio has been severely dumbed down, with the removing of the "Go to Playlist Radio" and "C...
  • aaaaaaaawefgaw3
  • Casual Listener
  • 2257 Views
  • 9 replies
  • 18 likes
  • bug
    Playlist
    Radio
  • 2257 Views
  • 9 replies
  • 18 likes