Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83569 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
792300 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23158 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 (1903) with latest patches My Question or IssueI recently received my Burson Audio Playmate DAC/Headamp. And i've encountered a very strange issue with Spotify.After i reboot, and start Spoti...
Plan Premium Country Norway Device PC Operating System Windows 10 (1903) with latest patches My Question or Issue I recently received my Burson Audio Playmate DAC/Headamp. And i've e...
Casual Listener
972 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceLenovo ideapad 310Operating SystemWindows 10 My Question or IssueRecently, whenever I connect my laptop to a bluetooth device ie. speaker or headphones, audio coming from spotify will play out of my laptop speaker rather tha...
Plan Premium Country UK Device Lenovo ideapad 310 Operating System Windows 10 My Question or Issue Recently, whenever I connect my laptop to a bluetooth device ie. speaker or headpho...
741 Views
0 replies
1 likes
So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt want to play at all even though it can see all the ...
So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt ...
Casual Listener
864 Views
2 replies
0 likes
PlanPremiumCountryRomaniaDeviceWindows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)]Operating SystemWindows 10 Version 1809 My Question or IssueBasically in the PC app, from time to time, playlists "freeze". If i add or remove songs from oth...
Plan Premium Country Romania Device Windows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)] Operating System Windows 10 Version 1809 My Question or Issue Basically in the PC a...
350 Views
0 replies
0 likes
I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn my laptop off then the day after that, when i ask C...
I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn ...
Community Legend
2549 Views
9 replies
0 likes
PlanPremium DevicePC Windows client and Spotify web player. On desktop PC and laptopOperating SystemWindows 10 My Question or IssueThe hard drive light flashes continuously when the spotify client program is running, or when i am using the web player...
Plan Premium Device PC Windows client and Spotify web player. On desktop PC and laptop Operating System Windows 10 My Question or Issue The hard drive light flashes continuousl...
Music Fan
715 Views
3 replies
0 likes
PlanPremiumCountryAustralia Operating SystemWindows 10, multiple computers My Question or Issue For weeks I have been getting a consistent yet intermittent issue trying to play songs. I won't hear any sound for the first ~5 seconds of the song and th...
Plan Premium Country Australia Operating System Windows 10, multiple computers My Question or Issue For weeks I have been getting a consistent yet intermittent...
Music Fan
497 Views
1 replies
0 likes
PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10 My Question or Issue I've set a folder in settings/(edit-->preferences...) --> Offline songs storage but I can still see bloated data folder on:C:\Users\Dekel\AppData\Local\SpotifyThe offlin...
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue I've set a folder in settings/(edit-->preferences...) --> Offline songs sto...
Music Fan
618 Views
1 replies
0 likes
PlanPremiumCountry United States of AmericaDeviceDigital Storm Vanquish Desktop PCOperating SystemWindows 10 Home (64 bit) My Question or Issue When will the current Spotify PC program be gutted and rebuilt cohesively?I have experienced numerous glit...
Plan Premium Country United States of America Device Digital Storm Vanquish Desktop PC Operating System Windows 10 Home (64 bit) My Question or Issue When will the curren...
Music Fan
1000 Views
2 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceOperating SystemWindows 7 Home Premium My Question or IssuePlease let me know if everything is ok with friend activity because I can´t see it...see nothing. So I wonder if anyone else has the same problem as me.....
Plan Premium Country Czech Republic Device Operating System Windows 7 Home Premium My Question or Issue Please let me know if everything is ok with friend activity because I can´t see...
Community Legend
611 Views
1 replies
0 likes
What is the highest streaming kHz on Spotify? I need to match it with my DAC.
What is the highest streaming kHz on Spotify? I need to match it with my DAC.
Community Legend
4244 Views
1 replies
0 likes
Hello,for long time my frined acitivity / feed doesn´t work (on desktop). Itried everything what I read here or somewhere else including reinstall but with no result. I can see nothing at the place where friend activiti should be.I have also my setti...
Hello, for long time my frined acitivity / feed doesn´t work (on desktop). Itried everything what I read here or somewhere else including reinstall but with no result. I can see nothing at the place...
Music Fan
522 Views
1 replies
5 likes
I am having an issue with my Spotify on my laptop. It worked fine and then the next day it would not play any music. I closed out of it but when I opened it back up it still wouldn't play. I uninstalled it and reinstalled it. Now I get a message that...
I am having an issue with my Spotify on my laptop. It worked fine and then the next day it would not play any music. I closed out of it but when I opened it back up it still wouldn't play. I uninstal...
285 Views
0 replies
0 likes
Windows 10 Desktop PCiPhone 7 PlusMac Book Pro 2017
Windows 10 Desktop PC iPhone 7 Plus Mac Book Pro 2017
315 Views
0 replies
0 likes
PlanPremiumCountryIndiaDevice Dell Inspiron 15 5000 seriesOperating SystemWindows 10 My Question or IssueHi, So I just purchased Spotify premium because I wanted to enjoy the perks of premium through discord. So before I got this account I had anothe...
Plan Premium Country India Device Dell Inspiron 15 5000 series Operating System Windows 10 My Question or Issue Hi, So I just purchased Spotify premium because I...
879 Views
0 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10My Question or IssueAfter listening to the Spotify app on my phone, I find that the volume on the desktop app gets reset to 100%. This causes clipping since the signal gets further amplified by my...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue After listening to the Spotify app on my phone, I find that the volume on the desktop app gets rese...
1223 Views
0 replies
4 likes
PlanPremium & HeadspaceCountryNorwayDevice & Operating SystemSamsung Galaxy S9 (Android 9) & Windows 10 Pro (10.0.18362) My Question or IssueI've had the "Can't play current song" issue for a while, and I've been trying the different suggestions for ...
Plan Premium & Headspace Country Norway Device & Operating System Samsung Galaxy S9 (Android 9) & Windows 10 Pro (10.0.18362) My Question or Issue I've had the...
307 Views
0 replies
0 likes
PlanPremiumCountryPortugalDeviceAll devicesOperating SystemVarious My Question or IssueHi! My listening activity won't show up on my friends' "Friend Activity"! Doesn't work on any of my devices. What should I do??
Plan Premium Country Portugal Device All devices Operating System Various My Question or Issue Hi! My listening activity won't show up on my friends' "Friend Activity"! Doesn't work ...
Casual Listener
1340 Views
2 replies
0 likes
PlanPaidCountry USADeviceDell laptopOperating Systemwin10 My Question or Issue Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps playing.
Plan Paid Country USA Device Dell laptop Operating System win10 My Question or Issue Win10 app freezes but keeps playing. UI is unresponsive, but the music keeps pl...
Casual Listener
7980 Views
18 replies
2 likes
PlanPremiumCountryNew ZealandDeviceDell XPS15 using Soundblaster X-fiOperating SystemWindows 10My Question or IssueI keep getting "Can't play the current song" part way through a song. I need to restart Spotify to continue playing. I have gone to adv...
Plan Premium Country New Zealand Device Dell XPS15 using Soundblaster X-fi Operating System Windows 10 My Question or Issue I keep getting "Can't play the current song" part way through a so...
481 Views
0 replies
2 likes
