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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Spotify won't play or add music on deskptop

DesktopFree userI also use my phone and spotfiy web browser at school Question: Recently after shutting down my computer and listenign to music away from it. After returning to the computer and booting it back up spotfiy refuses to add music or play ...

  • Casual Listener
  • Desktop Free user I also use my phone and spotfiy web browser at school   Question: Recently after shutting down my computer and listenign to music away from it. After returning to the compu...
  • BradIsbellJr
  • Casual Listener
  • 168 Views
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  • 168 Views
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[Windows] Shuffle Play Doesn't Play Local Files

PlanPremiumCountryUSDeviceRazer Blade 15Operating SystemWindows 10 My Question or Issue I recently transfered to a new laptop and copied my local files over so I can play them either on my phone or laptop. Almost every time I got to a playlist with l...

  • Newbie
  • Plan Premium Country US Device Razer Blade 15 Operating System Windows 10    My Question or Issue  I recently transfered to a new laptop and copied my local files over so I c...
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  • local files. playlist
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Cannot use Discover Weekly List as a Root for Radio

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist. The radio option is not there anymore, again, and ...

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  • Roadie
  • I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist....
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Solved!! Spotify installer does nothing when started

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi, I would like to get help from the community. Recently I had some update issues with the Spotify app, so I decided to reinstall it. Once I uninstalled the original app, I downloade...

  • Regular
  • Plan Premium   Device PC Operating System Windows 10   My Question or Issue Hi, I would like to get help from the community. Recently I had some update issues with the Spotify app,...
  • mglaedr
  • Regular
  • 1714 Views
  • 20 replies
  • 4 likes
  • 1714 Views
  • 20 replies
  • 4 likes

Free Spotify Premium?!

Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account. A colleague of mine, told me that Spotify Free can just sh...

  • Newbie
  • Hi,   So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account...
  • Sebasty
  • Spotify Star
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Solved!! Switching audio device causes spotify to freeze

PlanPremiumDevicePCOperating SystemWin 7  The title says it all i think.

  • Newbie
  • Plan Premium Device PC Operating System Win 7     The title says it all i think.
  • user-removed
  • Not applicable
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  • 2928 Views
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No Posted Solutions Work: "Spotify can't play this right now. If you have the file on your comp..."

PlanFree/PremiumCountry US Device PC (but also a Samsung Galaxy) Operating SystemWindows 10 (but also android on my phone) My Question or Issue For certain songs (for example, Bezardee), Spotify on PC offers the msg "Spotify can't play this right now...

  • Casual Listener
  • Plan Free/Premium Country  US   Device  PC (but also a Samsung Galaxy)   Operating System Windows 10 (but also android on my phone)   My Question or Issue &nbsp...
  • crafte
  • Newbie
  • 945 Views
  • 5 replies
  • 1 likes
  • Spotify can't play this right now.
  • 945 Views
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  • 1 likes

The library of my mobile does not synchronize with the pc

PlanPremiumCountrySpain DeviceIphone7plus and apple watch s4Operating SystemWindows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are s...

  • Casual Listener
  • Plan Premium Country Spain  Device Iphone7plus and apple watch s4 Operating System Windows 10   My Question or Issue  It only synchronizes once a month, meanwhile my pc libra...
  • Nico
  • Community Legend
  • 230 Views
  • 3 replies
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  • 230 Views
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Can only play saved music

Hello,I have Spotify free and on my laptop (windows 10) I've been having some trouble.For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doesn't appear on the bottom left, the titel and artist will stay ...

  • Visitor
  •   Hello, I have Spotify free and on my laptop (windows 10) I've been having some trouble. For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doe...
  • forgettingcloud
  • Casual Listener
  • 769 Views
  • 3 replies
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  • 769 Views
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Steam streaming audio drivers won't work with spotify

PlanPremiumCountry NODeviceComputerOperating SystemWindows 10 My Question or Issue Hello,Not sure if this is a Spotify or steam problem.The problem is that when I enabled Steam In Home Streaming on my computer and started a game, steam prompted me to...

  • Newbie
  • Plan Premium Country  NO Device Computer Operating System Windows 10   My Question or Issue   Hello, Not sure if this is a Spotify or steam problem. The problem is ...
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Collaborative Playlist Issue

Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were able to see the playlist it came up on, so other of his friends can...

  • Newbie
  •     Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were ...
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Superuser Contribution Spotify crashes on computer every time I remove my headphone jack.

PlanPremiumCountryNorway DevicePCOperating SystemWindows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones. The program with then repeat a second of sound endlessly. Reinstalling the program doesn't work...

  • Casual Listener
  • Plan Premium Country Norway   Device PC Operating System Windows   My Question or Issue  I am having trouble with Spotify crashing EVERY time I unplug my headphones.&nb...
  • taivaansusi
  • Newbie
  • 2544 Views
  • 21 replies
  • 5 likes
  • 2544 Views
  • 21 replies
  • 5 likes

Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

  • Casual Listener
  • I have a Student account and write from Italy.   I'm experiencing a couple of very annoying issues following the latest update in the desktop app.   I can only play music from my favour...
  • DennyEMufc
  • Roadie
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
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Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

  • Newbie
  •    I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...
  • 231 Views
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  • 3 likes
  • 231 Views
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Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

  • Newbie
  • Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...
  • USELESSDIPSH1T
  • Regular
  • 997 Views
  • 2 replies
  • 1 likes
  • can't search
    PC
    spotify pc
    Win10
    Windows 10
    windows 10 enterprise
    won't play
  • 997 Views
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Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

  • Casual Listener
  • Plan Premium Country  Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ???   My Question or Issue    Hi, since few wee...
  • 216 Views
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  • 216 Views
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Popularity meter gone?

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...

  • Casual Listener
  • The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...
  • 222 Views
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I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

  • Newbie
  • Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help
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  • 112 Views
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Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

  • Casual Listener
  • Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...
  • hyper2
  • Casual Listener
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
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Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

  • Newbie
  • Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...
  • 175 Views
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  • 175 Views
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