Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9809 Views
98 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
981 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2166 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryU.S. DeviceiPhone7/Dell LaptopOperating SystemWindows 10 My Question or IssueI've been having problems getting my local files from my laptop spotify synced to my iPhone spotify. I think I've found the problem though. I'm pretty sure...
Plan Premium Country U.S. Device iPhone7/Dell Laptop Operating System Windows 10 My Question or Issue I've been having problems getting my local files from my laptop spotify ...
1120 Views
0 replies
1 likes
Recently, I have been experiencing problems opening Spotify program, with nothing happening when opening the app. The problem started simultaneously on 3 different computers and different OSs (Windows 10 and Ubuntu 18.04). After a few reinstalls, I m...
Recently, I have been experiencing problems opening Spotify program, with nothing happening when opening the app. The problem started simultaneously on 3 different computers and different OSs (Window...
Casual Listener
1334 Views
2 replies
3 likes
PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or Issuein my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs in there, to put them in a playlist. this no longer works. it only selects a...
Plan Premium Country The Netherlands Device PC Operating System Windows 10 My Question or Issue in my "liked songs", i was always able to ctrl+a and ctrl+c to select all 3000+ songs ...
Casual Listener
901 Views
2 replies
1 likes
Today when I got home I noticed 2 songs were grayed out from local files. Both of them being from albums, not singles. All the other songs in the album weren't grayed out. They are also both from diffrent albums. So they appeared grayed out but when ...
Today when I got home I noticed 2 songs were grayed out from local files. Both of them being from albums, not singles. All the other songs in the album weren't grayed out. They are also both from dif...
Composer
515 Views
1 replies
0 likes
PlanFree/PremiumCountryMXDevice(Spotify app for desk)Operating System(Windows 10) My Question or IssueI can't change my profile picture since a week ago.My spotify account is separated from Facebook, but not too long ago it was linked to Facebook to ...
Plan Free/Premium Country MX Device (Spotify app for desk) Operating System (Windows 10) My Question or Issue I can't change my profile picture since a week ago. My spotify account ...
Composer
2240 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceLaptopOperating SystemWindowsMy Question or IssueThe Liked Songs playlist on the Desktop application has not updated to show the additional songs I've added to it using the app on my Android phone over the past 14 days. Navi...
Plan Premium Country UK Device Laptop Operating System Windows My Question or Issue The Liked Songs playlist on the Desktop application has not updated to show the additional songs I've adde...
Community Legend
1526 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceWindows, iPhone 7, MacBook ProMy Question or IssueA few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did so without thinking, and am now noticing that they are not live ...
Plan Premium Country USA Device Windows, iPhone 7, MacBook Pro My Question or Issue A few days ago I realized that I had the ability to download and/or save my Daily Mixes to my Library. I did...
Community Legend
6851 Views
9 replies
1 likes
Operating SystemWindows 10 Version 10.0.18362 Build 18362 IssueThe updater that asks the user to restart the app to apply the new version causes bugs. I noticed after reinstalling Spotify, which cleared all the issues I had with the app, the updater ...
Operating System Windows 10 Version 10.0.18362 Build 18362 Issue The updater that asks the user to restart the app to apply the new version causes bugs. I noticed after reinstalling S...
480 Views
0 replies
0 likes
I've never had a problem with this before but now I can't change my icon. I'm not really liking my icon and I'd like to change it however when I hover over my icon nothing comes up, I've tried uninstalling and reinstalling but nothing has worked yet ...
I've never had a problem with this before but now I can't change my icon. I'm not really liking my icon and I'd like to change it however when I hover over my icon nothing comes up, I've tried uninst...
Composer
994 Views
1 replies
1 likes
Family Premium Subscription - Italy - Windows 10Hi everybody, I share my playlists, all of them are done by spotify, with my girlfriend, but, as we share the same link, they are not the same, there's always a difference in the song's order (major pro...
Family Premium Subscription - Italy - Windows 10 Hi everybody, I share my playlists, all of them are done by spotify, with my girlfriend, but, as we share the same link, they are not the same, the...
Composer
709 Views
1 replies
0 likes
Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with the music that I actually listen. I am disliking arti...
Does anyone else experience releases in the realease radar playlist that are very unrelevant? I keep seeing releases from artists that I don't even like or listen and music that doesn't match with th...
634 Views
0 replies
1 likes
Premium familyUSAHP PCWin 101.1.16.522.g55a4b852 (Microsoft Store version) In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead being either the vocals or an instrumental lead. It sounds like a very b...
Premium family USA HP PC Win 10 1.1.16.522.g55a4b852 (Microsoft Store version) In the past three days the sound quality has gotten odd. Most of the mix is okay except the lead. Lead bein...
Gig Goer
2478 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceWindows 10 LaptopOperating SystemWindows 10 My Question or IssueBandCamp downloads will not sync to phone
Plan Premium Country US Device Windows 10 Laptop Operating System Windows 10 My Question or Issue BandCamp downloads will not sync to phone
921 Views
0 replies
0 likes
Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly.
Hey, my Spotify does not allow me to play some songs. If it was the problem with only one song it would be alright but it's the whole album except for like 2 or 3 songs. Others work properly.
Community Legend
3086 Views
2 replies
0 likes
PlanPremiumCountryGermanyOperating SystemWindows 10Spotify Version1.1.16.522.g55a4b852My Question or IssueHi,a month ago (2019-09-03) spotify implemented a new feature mentioned in these ideas here & here.Selecting an artist you are following takes y...
Plan Premium Country Germany Operating System Windows 10 Spotify Version 1.1.16.522.g55a4b852 My Question or Issue Hi, a month ago (2019-09-03) spotify implemented a new feature mentioned i...
Not applicable
2088 Views
2 replies
0 likes
PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueI've been using the windows 10 touchpad gestures (for play/pause and skip and go back). Somewhat recently I noticed that these gestures stopped working for the spotify wi...
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue I've been using the windows 10 touchpad gestures (for play/pause and skip and go back)...
1585 Views
0 replies
1 likes
PlanPremiumCountryUSADevice(PC)Operating System(Windows 10) My Question or IssueEvery song skips like a scratched cd or vinyl. Brand new pc and install of spotify player. How can I fix this?
Plan Premium Country USA Device (PC) Operating System (Windows 10) My Question or Issue Every song skips like a scratched cd or vinyl. Brand new pc and install of spotify playe...
728 Views
0 replies
0 likes
Hello Spotify, I need help with your app.Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and I transition to the next song, It will play "B.O.B" ...
Hello Spotify, I need help with your app. Everytime I play music on your app, the music gets mixed up (because I have it in alphabetical order) so if I play a song for example "4U" by Aero Chord and...
Casual Listener
895 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 64-bit My Question or IssueHi, From the last update or two, the behaviour of SHIFT+left/right arrow has changed. It used to skip 5/6 seconds backwards or forwards, but now it is 15 seconds...
Plan Premium Country Australia Device PC Operating System Windows 10 64-bit My Question or Issue Hi, From the last update or two, the behaviour of SHIFT+left...
Casual Listener
957 Views
2 replies
2 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 7 Professional My Question or IssueFor the past few months I have been listening to a podcast on spotify on my desktop. I started to notice that the podcast would take a few minutes to load be...
Plan Premium Country USA Device Desktop Operating System Windows 7 Professional My Question or Issue For the past few months I have been listening to a podcast on spotify on my deskt...
Visitor
1221 Views
2 replies
2 likes
