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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 136055 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52491 Views
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  • Windows
  • 52491 Views
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when song is blocked

I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back to playing? I really liked and now I can't listen i...

  • Newbie
  • I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back ...
  • Brunelicia
  • Spotify Star
  • 539 Views
  • 1 replies
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  • 539 Views
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Spotify PC can't play songs not that are not saved

Spotify PC can only play songs from playlist and saved songs from my library. Can't play other songs that outside of my library, nothing happen. I have unistall and install back spotify and problem still presists.

  • Newbie
  • Spotify PC can only play songs from playlist and saved songs from my library. Can't play other songs that outside of my library, nothing happen. I have unistall and install back spotify and problem s...
  • 180 Views
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  • 180 Views
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Songs added by spotify to playlist

PlanStudentCountry USDevicePC, Xiaomi mi mix 2 Operating SystemWindows 10, Android My Question or Issue Spotify will add songs that I search and listen to into my playlist. I didnt add them nor did I tap the more options icon, I just play the song. I...

spotify add.png spotify dumb.png
  • Newbie
  • Plan Student Country  US Device PC, Xiaomi mi mix 2  Operating System Windows 10, Android   My Question or Issue  Spotify will add songs that I search and listen to into...
  • Sebasty
  • Spotify Star
  • 112 Views
  • 1 replies
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  • 112 Views
  • 1 replies
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options for desktop listening when network blocks the app

PlanPremiumCountry Device(iPhone 6s, Lenovo ThinkPad)Operating System(iOS 10, Windows 10,etc.) My Question or Issue I'm at a new workplace. Spotify is a disabled app by my network provider. Is it possible to stream directly via URL?

  • Newbie
  • Plan Premium Country   Device (iPhone 6s, Lenovo ThinkPad) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue  I'm at a new workplace. Spotify is a disabled ap...
  • Sebasty
  • Spotify Star
  • 120 Views
  • 1 replies
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  • 120 Views
  • 1 replies
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Re: Turn down the volume of loud ads

Region: LatviaOS: Windows 10App: from Windows StoreAds: MyFitnessCompare, for example, with "Demons in You" of Tarja ( https://open.spotify.com/track/134iTLuATy4HxZTu5SuKJj?si=fOUIYD9OQceegzzts5SqHA ) Normalize volume is on.Listen in headphones.

  • Newbie
  • Region: Latvia OS: Windows 10 App: from Windows Store Ads: MyFitness Compare, for example, with "Demons in You" of Tarja ( https://open.spotify.com/track/134iTLuATy4HxZTu5SuKJj?si=fOUIYD9OQc...
  • 284 Views
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  • 284 Views
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Why Are Artist/Album/Song Radio Stations Being Phased Out?

Why are personalized Radio Stations being replaced with curated playlists that can't be edited? This is taking away a feature without offering a better solution. Why should I continue to pay for this?PlanPremiumCountryUSADevice(Win10 Desktop; Android...

  • Regular
  • Why are personalized Radio Stations being replaced with curated playlists that can't be edited? This is taking away a feature without offering a better solution. Why should I continue to pay for this...
  • SMuldoon
  • Music Fan
  • 415 Views
  • 3 replies
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  • 415 Views
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Spotify not playing a song.

PlanFreeCountry United StatesDeviceSamsung Series 5 LaptopOperating SystemWindows 10 My Question or Issue I have been having an issue with playng songs lately. Whenever I search a song, or a song that is not in my library or playlist, it doesn't want...

  • Casual Listener
  • Plan Free Country  United States Device Samsung Series 5 Laptop Operating System Windows 10   My Question or Issue  I have been having an issue with playng songs lately. When...
  • DannyMoo
  • Newbie
  • 723 Views
  • 10 replies
  • 5 likes
  • 723 Views
  • 10 replies
  • 5 likes

Shadow over artist icon not fully covering icon

Operating SystemWindows 10My Question or Issue The shadow does not fully cover the icon at the bottom of the overlay.

  • Newbie
  • Operating System Windows 10 My Question or Issue  The shadow does not fully cover the icon at the bottom of the overlay.
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  • 83 Views
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Does not properly exit - Have to end task

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 7, Windows 10 My Question or IssueWhenever I exit out of Spotify, either by clicking File, Exit or by right mouse clicking the icon on the task bar and exiting out, Spotify does not fully...

  • Regular
  • Plan Premium Country USA  Device Dell Laptop Operating System Windows 7, Windows 10   My Question or Issue Whenever I exit out of Spotify, either by clicking File, Exit or by righ...
  • yahoowizard
  • Regular
  • 202 Views
  • 4 replies
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  • 202 Views
  • 4 replies
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Browse Returns Blank Screen?

When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new computer (strangely enough after I added local files?) I've done...

  • Regular
  •   When I click Browse on the top left, and search for an artist in the bar it returns a blank screen. This has been happening for months on my laptop, and recently started on my brand new compu...
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  • 124 Views
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Spotify won't play or add music on deskptop

DesktopFree userI also use my phone and spotfiy web browser at school Question: Recently after shutting down my computer and listenign to music away from it. After returning to the computer and booting it back up spotfiy refuses to add music or play ...

  • Casual Listener
  • Desktop Free user I also use my phone and spotfiy web browser at school   Question: Recently after shutting down my computer and listenign to music away from it. After returning to the compu...
  • BradIsbellJr
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
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[Windows] Shuffle Play Doesn't Play Local Files

PlanPremiumCountryUSDeviceRazer Blade 15Operating SystemWindows 10 My Question or Issue I recently transfered to a new laptop and copied my local files over so I can play them either on my phone or laptop. Almost every time I got to a playlist with l...

  • Newbie
  • Plan Premium Country US Device Razer Blade 15 Operating System Windows 10    My Question or Issue  I recently transfered to a new laptop and copied my local files over so I c...
  • 215 Views
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  • local files. playlist
  • 215 Views
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Cannot use Discover Weekly List as a Root for Radio

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist. The radio option is not there anymore, again, and ...

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  • Roadie
  • I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist....
  • 159 Views
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  • 159 Views
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Solved!! Spotify installer does nothing when started

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi, I would like to get help from the community. Recently I had some update issues with the Spotify app, so I decided to reinstall it. Once I uninstalled the original app, I downloade...

  • Regular
  • Plan Premium   Device PC Operating System Windows 10   My Question or Issue Hi, I would like to get help from the community. Recently I had some update issues with the Spotify app,...
  • mglaedr
  • Regular
  • 1714 Views
  • 20 replies
  • 4 likes
  • 1714 Views
  • 20 replies
  • 4 likes

Free Spotify Premium?!

Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account. A colleague of mine, told me that Spotify Free can just sh...

  • Newbie
  • Hi,   So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account...
  • Sebasty
  • Spotify Star
  • 1356 Views
  • 1 replies
  • 0 likes
  • 1356 Views
  • 1 replies
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Solved!! Switching audio device causes spotify to freeze

PlanPremiumDevicePCOperating SystemWin 7  The title says it all i think.

  • Newbie
  • Plan Premium Device PC Operating System Win 7     The title says it all i think.
  • user-removed
  • Not applicable
  • 2927 Views
  • 10 replies
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  • 2927 Views
  • 10 replies
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No Posted Solutions Work: "Spotify can't play this right now. If you have the file on your comp..."

PlanFree/PremiumCountry US Device PC (but also a Samsung Galaxy) Operating SystemWindows 10 (but also android on my phone) My Question or Issue For certain songs (for example, Bezardee), Spotify on PC offers the msg "Spotify can't play this right now...

  • Casual Listener
  • Plan Free/Premium Country  US   Device  PC (but also a Samsung Galaxy)   Operating System Windows 10 (but also android on my phone)   My Question or Issue &nbsp...
  • crafte
  • Newbie
  • 945 Views
  • 5 replies
  • 1 likes
  • Spotify can't play this right now.
  • 945 Views
  • 5 replies
  • 1 likes

The library of my mobile does not synchronize with the pc

PlanPremiumCountrySpain DeviceIphone7plus and apple watch s4Operating SystemWindows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are s...

  • Casual Listener
  • Plan Premium Country Spain  Device Iphone7plus and apple watch s4 Operating System Windows 10   My Question or Issue  It only synchronizes once a month, meanwhile my pc libra...
  • Nico
  • Community Legend
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes

Can only play saved music

Hello,I have Spotify free and on my laptop (windows 10) I've been having some trouble.For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doesn't appear on the bottom left, the titel and artist will stay ...

  • Visitor
  •   Hello, I have Spotify free and on my laptop (windows 10) I've been having some trouble. For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doe...
  • forgettingcloud
  • Casual Listener
  • 769 Views
  • 3 replies
  • 1 likes
  • 769 Views
  • 3 replies
  • 1 likes

Steam streaming audio drivers won't work with spotify

PlanPremiumCountry NODeviceComputerOperating SystemWindows 10 My Question or Issue Hello,Not sure if this is a Spotify or steam problem.The problem is that when I enabled Steam In Home Streaming on my computer and started a game, steam prompted me to...

  • Newbie
  • Plan Premium Country  NO Device Computer Operating System Windows 10   My Question or Issue   Hello, Not sure if this is a Spotify or steam problem. The problem is ...
  • 309 Views
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  • 309 Views
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