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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82644 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785514 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20878 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2936 Views

0 replies

4 likes

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fixing spotyfie not playing songs after update on desktop app

so if this is your following problems this will probably fix the problem. 1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00)2. can not add to playlist, songs in playlist disappearing.3. reinstall not working but...

Regular

so if this is your following problems this will probably fix the problem.  1. one day all the songs outside my playlist do not play ( no cover at and stuck on 0:00) 2. can not add to playlist,...

686 Views

0 replies

0 likes

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Spotify is so laggy and unresponsive

PlanPremiumCountryUnited StatesDeviceAlienware DesktopOperating SystemWindows 10 For the past week my spotify has been unresponsive. When I try to play a song it take a whole mintute for it to do it, then if I try to stop it, it does the same. I can ...

Newbie

Plan Premium Country United States Device Alienware Desktop Operating System Windows 10   For the past week my spotify has been unresponsive. When I try to play a song it take a whole m...

Fihpo

Visitor

875 Views

2 replies

1 likes

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Spotify is stuck in Offline Mode

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Issue I just got back from a week or so break from my computer, and I come back on and wanted to listen to music. I soon find that it says it's stuck in offline mode. Offline Mode i...

Visitor

  Plan Premium Country United States Device PC Operating System Windows 10   My Issue   I just got back from a week or so break from my computer, and I come back on and wan...

635 Views

0 replies

0 likes

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Spotify won't play music (Spotify can't play this song right now...)

PlanPremiumCountryGermanyDeviceDesktop ComputerOperating SystemWindows 7 My Question or IssueHey guys, I'm currently facing the issue of Spotify suddenly deciding to not play any songs anymore. This however only applies to the desktop app, since the ...

Casual Listener

Plan Premium Country Germany Device Desktop Computer Operating System Windows 7   My Question or Issue Hey guys,   I'm currently facing the issue of Spotify suddenly deciding to...

SirePepega

Casual Listener

763 Views

2 replies

0 likes

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An issue with updating playlist description

Hello.I have problem with updating description.I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before updating.Could You look on this issue please and fix It...

Roadie

Hello. I have problem with updating description. I would like to change my description. After saving My playlist, description is here. But, after loading playlist, description is, as It was before ...

433 Views

0 replies

0 likes

Description
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Weird Disk Issue

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although it claims it's using 100%), but when I close Spotify, it will use much more...

Casual Listener

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Sometimes, when I want to use Spotify, it won't use more than 1 MB of the disk (although...

382 Views

0 replies

0 likes

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Daily mix disappeared

FreeUSA Dell XPS 15Windows 10 My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an issue of not having it, it just disappeared for some reason. I was listening to it ...

Casual Listener

  Free USA   Dell XPS 15 Windows 10   My daily mix disappeared on my desktop app and I also can't find it on my web player. I had I think 6 daily mixes before so it is not an is...

trentreborn

Regular

704 Views

1 replies

0 likes

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Error 112

Good morning, i've recently installed spotify on my computer and i get error 112 which doesn't let me to log in nor access the main spotify webpage. What should I do?

Visitor

Good morning, i've recently installed spotify on my computer and i get error 112 which doesn't let me to log in nor access the main spotify webpage. What should I do?   

359 Views

0 replies

0 likes

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Bug: sorting in desktop client inconsistent

In playlists, all sorting is done including prefixes like 'The' and 'A'. So e.g. The Rolling Stones is sorted under 'T'. In "your library" sorting ignores these prefixes. So, The Rolling Stones is sorted under 'R'. This is inconsistent and very confu...

Casual Listener

In playlists, all sorting is done including prefixes like 'The' and 'A'. So e.g. The Rolling Stones is sorted under 'T'.   In "your library" sorting ignores these prefixes. So, The Rolling Sto...

407 Views

0 replies

0 likes

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Spotify no longer opening on Windows 10 and cannot uninstall it either

Spotify no longer opens on my PC-Win10 (nothing happens when I click on the icon).Cannot uninstall it from my PC either to reinstall a newer version (nothing happens when I click on the icon).My Spotify account works fine still on my iPhone however. ...

Visitor

Spotify no longer opens on my PC-Win10 (nothing happens when I click on the icon). Cannot uninstall it from my PC either to reinstall a newer version (nothing happens when I click on the icon)....

397 Views

0 replies

0 likes

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SPOTIFY NON RIPRODUCE NESSUN BRANO

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente. Ho già provato a reistallare il programma diverse volte. Succede su tutti i brani anche quelli delle mie playlist che ho sempre...

Newbie

Dopo pochi secondi la canzone si blocca e compare un avviso che recita: non è possibile riprodurre il brano correttamente.   Ho già provato a reistallare il programma diverse volte. Succede su...

elisab3tta

Visitor

1321 Views

1 replies

5 likes

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[All Platforms] Release Radar shows artists you dont follow

PlanPremiumCountryCanadaDeviceiPhone8Operating SystemWindows10 My Question or IssueMy Release Radar this week has content from an artist that I am not following. This artist has the exact same name as one of the arists that I do follow but it is not ...

Casual Listener

Plan Premium Country Canada Device iPhone8 Operating System Windows10   My Question or Issue My Release Radar this week has content from an artist that I am not following. This artist ...

853 Views

0 replies

6 likes

All devices
All Platforms
Release Radar
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no songs appear or play on PC spotify

PlanFreeCountryBrazilDevicewindows PCOperating Systemwindows 10 My Question or IssueLately, I'm having a terrible problem with the spotify PC app, just all the songs are gone, all the playlists I access are empty. The strange thing is that when I ent...

Visitor

Plan Free Country Brazil Device windows PC Operating System windows 10   My Question or Issue Lately, I'm having a terrible problem with the spotify PC app, just all the songs are gone...

457 Views

0 replies

0 likes

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Spotify doesn't load anything at all

PlanPremiumCountryUSADeviceAcer Nitro V Gaming LaptopOperating SystemWindows 10 My Question or IssueSo yesterday I was going through files to decided what to delete, as I has way too much on my harddrive. I ran some of them to see what they were, and...

Casual Listener

Plan Premium Country USA Device Acer Nitro V Gaming Laptop Operating System Windows 10   My Question or Issue So yesterday I was going through files to decided what to delete, as I has...

409 Views

0 replies

0 likes

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Error while liking track

DeviceDesktop, Mobile phone and TabletCountryThe NetherlandsOperating SystemWindows 10, IOS12(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, i am using spotify premium in the Netherlands on both Windows 10 desktop and Ios 12. When i u...

Visitor

Device Desktop, Mobile phone and Tablet Country The Netherlands Operating System Windows 10, IOS12 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, i am using spo...

428 Views

0 replies

0 likes

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"Spotify can't play this right now. if you have the file on your computer you can import it" Error

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 (1903) with latest patches My Question or IssueI recently received my Burson Audio Playmate DAC/Headamp. And i've encountered a very strange issue with Spotify.After i reboot, and start Spoti...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10 (1903) with latest patches   My Question or Issue I recently received my Burson Audio Playmate DAC/Headamp. And i've e...

Gelanin

Casual Listener

963 Views

2 replies

0 likes

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Spotify won't play over bluetooth

PlanPremiumCountryUKDeviceLenovo ideapad 310Operating SystemWindows 10 My Question or IssueRecently, whenever I connect my laptop to a bluetooth device ie. speaker or headphones, audio coming from spotify will play out of my laptop speaker rather tha...

Newbie

Plan Premium Country UK Device Lenovo ideapad 310 Operating System Windows 10   My Question or Issue Recently, whenever I connect my laptop to a bluetooth device ie. speaker or headpho...

737 Views

0 replies

1 likes

Bluetooth problems
Windows 10
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Solved!! Spotify wont play an album on desktop but will in browser

So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt want to play at all even though it can see all the ...

Casual Listener

So i dont know why this is a problem, but im guessing its having to do with my country of origin, ive been wanting to listen to the new RAMMSTEIN album but whenever i do that on my desktop it doesnt ...

Cpt-Hawkeye

Casual Listener

860 Views

2 replies

0 likes

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Need to reinstall app to update playlists

PlanPremiumCountryRomaniaDeviceWindows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)]Operating SystemWindows 10 Version 1809 My Question or IssueBasically in the PC app, from time to time, playlists "freeze". If i add or remove songs from oth...

Regular

Plan Premium Country Romania Device Windows 10 PC [1.1.14.475.g566c8beb (Microsoft Store version)] Operating System Windows 10 Version 1809   My Question or Issue Basically in the PC a...

349 Views

0 replies

0 likes

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Trouble with my Cortana

I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn my laptop off then the day after that, when i ask C...

Regular

I'm using Win 10 and my Cortana seems doesn't very fit with my Spotify. For example, when I uninstall and reinstall my Spotify, I can free-hand control my Spotify with Cortana. But every time I turn ...

Rene01

Community Legend

2532 Views

9 replies

0 likes

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