Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2050 Views

0 replies

2 likes

  • 2050 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150325 Views

83 replies

27 likes

  • 150325 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138313 Views

294 replies

22 likes

  • 138313 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11276 Views

1 replies

6 likes

  • 11276 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Your Library : Albums not showing

Premium: Family PlanWindows 7Version: 1.1.9.383.g9f48828e The below problem started happening with the last update. When Songs are saved to "Your Library", I can see Songs, but when I go to Albums ... nothing. It just says "Your favorite albums will ...

Roadie

Premium: Family Plan Windows 7 Version: 1.1.9.383.g9f48828e   The below problem started happening with the last update.   When Songs are saved to "Your Library", I can see Songs, but ...

Puglifiled

Roadie

21816 Views

7 replies

0 likes

  • 21816 Views
  • 7 replies
  • 0 likes

Playlist is empty

Operating SystemWindows 10 My Question or IssueFor a couple of months, whenever I added a new song to my playlist, it would not show so I had to unistall/re-install Spotify everytime. I did the same thing today and when I re-installed it, it says tha...

Newbie

Operating System Windows 10   My Question or Issue For a couple of months, whenever I added a new song to my playlist, it would not show so I had to unistall/re-install Spotify everytime. I ...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

WiFi bandwidth halved when Spotify running

PlanFreeCountryUkDeviceLenovo laptopOperating Systemwindows 10 My Question or IssueI've found that my WiFi bandwith drops from 30Mbit down to about 10Mbit/sec when Spotify desktop app is running. In fact, has dropped to less than 1Mbit/sec at times w...

Casual Listener

  Plan Free Country Uk Device Lenovo laptop Operating System windows 10   My Question or Issue I've found that my WiFi bandwith drops from 30Mbit down to about 10Mbit/sec when Sp...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

New Spotify update

PlanPremiumCountryNorway Operating SystemWindows 10 My Question or IssueBefore the update, Home Browse and Radio used to scroll with your playlists, but now they dont. This results in me not being able to see more than 2 of my playlists at once and i...

Newbie

Plan Premium Country Norway   Operating System Windows 10   My Question or Issue Before the update, Home Browse and Radio used to scroll with your playlists, but now they dont. Thi...

ValtheroPens

Newbie

473 Views

1 replies

2 likes

  • 473 Views
  • 1 replies
  • 2 likes

'Spotify can't play this right now. If you have the file on your computer you can import it'

PlanPremium Operating SystemWindows 10 My Question or IssueI am unable to play any local files. It just says 'spotify can't play this right now, if you have the file on your computer you can import it'. I have reinstalled and wiped everything several...

Roadie

Plan Premium   Operating System Windows 10   My Question or Issue I am unable to play any local files. It just says 'spotify can't play this right now, if you have the file on your c...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Spotify shuts down when reading lokal files

PlanPremiumCountryDenmarkDevicedesktop computerOperating SystemWindows 10 My Question or IssueI use Spotify 0.9.15.27. Every time I install a newer version and it loads my local songs on the hard drive, it shuts down. And start over when it starts ag...

Newbie

Plan Premium Country Denmark Device desktop computer Operating System Windows 10   My Question or Issue I use Spotify 0.9.15.27. Every time I install a newer version and it loads my lo...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Solved!! Favorite song for artist - missing after update

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueHi.I found that after one of the last update the Spotify app lost a cool functionality. It was possible to* navigate from the main menu to the Artist page,* click an artist t...

Casual Listener

Plan Free Country Russia Device PC Operating System Windows 10   My Question or Issue Hi. I found that after one of the last update the Spotify app lost a cool functionality.   ...

OneByBoo

Roadie

825 Views

1 replies

1 likes

  • 825 Views
  • 1 replies
  • 1 likes

Spotify Connect Problem: Default to Random Song or Go Offline.

Plan: PremiumCountry: UKDevice: Galaxy S10+ & Windows 10 PC (.exe version) My Question or IssueEverytime I try to use spotify connect from my phone to PC it will default the song from what I am listening to, to the same random song. Same happens in t...

Casual Listener

Plan: Premium Country: UK Device: Galaxy S10+ & Windows 10 PC (.exe version)   My Question or Issue Everytime I try to use spotify connect from my phone to PC it will default the s...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Solved!! Spotify can't play any songs but it works find on my phone

PlanPremiumCountryMalaysiaDeviceAcer Aspire 5Operating SystemWindows 10 My Question or IssueIt works fine until recently i can't play any songs, but there's no problem playing any songs on my phone. I try reinstalling, clear cache, storage everything...

Casual Listener

Plan Premium Country Malaysia Device Acer Aspire 5 Operating System Windows 10   My Question or Issue It works fine until recently i can't play any songs, but there's no problem playin...

YenWeiBiao

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discord "currently listening" not working

PlanFreeOperating SystemWindows 10 and Android 8.0My Question or IssueI have Spotify properly linked to my Discord account. But whenever I listen music, it won't show what I am listening to in my status. I am sure I have the box checked in "connectio...

Casual Listener

Plan Free Operating System Windows 10 and Android 8.0 My Question or Issue I have Spotify properly linked to my Discord account. But whenever I listen music, it won't show what I am listening to...

HerrForehead

Casual Listener

831 Views

2 replies

2 likes

  • 831 Views
  • 2 replies
  • 2 likes

Start Minimized and Clicking Desktop Overlay

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple questions/issues about the Spotify desktop app. First, I have "Open Spotify automatically after you log into the computer" set to "Minimized", but it ...

Newbie

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I have a couple questions/issues about the Spotify desktop app. First, I have "Open Spotif...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Can we get an equalizer for the desktop app?

PlanPremiumCountryPhobosDevice32 mb ram, 1 petabyte tape drive, Voodoo 3dfx, Gameboy Advanced TV tuner, etcOperating SystemWindows 10 Turbo My Question or IssueCan we get an equalizer for the desktop app? Can we sort by bitrate? Can we get Redbook au...

Newbie

Plan Premium Country Phobos Device 32 mb ram, 1 petabyte tape drive, Voodoo 3dfx, Gameboy Advanced TV tuner, etc Operating System Windows 10 Turbo   My Question or Issue Can we get an ...

malikjohn321

Newbie

590 Views

2 replies

1 likes

  • 590 Views
  • 2 replies
  • 1 likes

Superuser Contribution Annoying cracking noise on every song!

PlanPremiumCountryNorwayDeviceDesktop (1060 3GB, i5 6400, 8 GB RAM, 64 bit)Operating SystemWindows 10 home 1809 My Question or IssueEvery song i listen to has some wierd cracking sounds every 5-10 seconds. I've tried to download from website and micr...

Casual Listener

Plan Premium Country Norway Device Desktop (1060 3GB, i5 6400, 8 GB RAM, 64 bit) Operating System Windows 10 home 1809   My Question or Issue Every song i listen to has some wierd crac...

Novy

Moderator

8092 Views

7 replies

0 likes

  • 8092 Views
  • 7 replies
  • 0 likes

Error 18 & EarTrumpet

It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app). The solution is just to close EarTrumpet when Spo...

Newbie

It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app)...

542 Views

0 replies

1 likes

  • 542 Views
  • 0 replies
  • 1 likes

Spotify keeps trying to install when I start my computer, even though I already have it installed.

I have Spotify open whenever I start up my computer. However, for maybe a month or two now, the spotify installer keeps opening, along with my Spotify application. The installer will attempt to install spotify, even though I already have it installed...

Casual Listener

I have Spotify open whenever I start up my computer. However, for maybe a month or two now, the spotify installer keeps opening, along with my Spotify application. The installer will attempt to insta...

Jollof

Composer

8898 Views

3 replies

0 likes

  • 8898 Views
  • 3 replies
  • 0 likes

Singing only plays from other ear usually left and rest of the band from right

It mainly happens with older stereo records. Same thing with phone. It doesn't happen on any other program only premium spotify.Why is there no option to change it to mono?

Newbie

It mainly happens with older stereo records. Same thing with phone.  It doesn't happen on any other program only premium spotify. Why is there no option to change it to mono?

ManelPinto

Regular

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify can't play this right now " after soundcard got switched to another PCI-E Slot

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHi, i have switched my soundcard (Creative X-fi) to another PCI-E slot.Since then spotify shows the message "Spotify can't play this right now. If you have the file on yo...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hi, i have switched my soundcard (Creative X-fi) to another PCI-E slot. Since then spotify sh...

NaibElSayel

Regular

2452 Views

4 replies

0 likes

  • 2452 Views
  • 4 replies
  • 0 likes

Hide recommended playlists so never appear again

Hi using windows desktop app. How can I hide recommended playlists so they never appear again. Just the sight of them offends me!

Casual Listener

Hi using windows desktop app.   How can I hide recommended playlists so they never appear again. Just the sight of them offends me!

OneByBoo

Roadie

447 Views

5 replies

0 likes

  • 447 Views
  • 5 replies
  • 0 likes

Random play several artists

Hi using Windows desktop app.How can I play random music from more than one of my favourite saved Artists? Thanks

Casual Listener

Hi using Windows desktop app. How can I play random music from more than one of my favourite saved Artists?    Thanks

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Spotify App: Start-up error

PlanFreeCountryUnited KingdomOperating SystemWindows 10 My Question or IssueHello! For the past few months, I've been using the Spotify app on my new computer, which is the one I'm using right now. I came to open the app last night and an error appea...

Newbie

    Plan Free Country United Kingdom Operating System Windows 10   My Question or Issue Hello! For the past few months, I've been using the Spotify app on my new computer, wh...

NaibElSayel

Regular

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes