Spotify can't play this right now. If you have the file on your computer, you can import it.

[derrickk]

Plan

Premium

Country

United States

Device

Thinkpad P50

Operating System

Windows 10 Pro

Hey Spotify,

I've noticed this issue for about the last week. I've downloaded all of my songs so that I can listen to them offline, but every time I try to play an offline song, it'll select the song to play it and 2 seconds later Spotify will tell me to import the file to play it. I've also tried to listen to local files stored on my hard drive (which none are corrupted), but they're stuck at 0:00 and refuse to play and then it skips to the next song. I've removed all of Spotify's local data files and reinstalled Spotify so many times, but I think this issue goes beyond clearing Spotify's local data. The Mac app for Spotify seems to be working fine, but on Windows it appears to be having a total breakdown. I've also tried to play some of Spotify's created playlists such as "Daily Mix 1-3", "United States Top 50" and so on none of which I've saved to a playlist or downloaded the songs contained therein, and Spotify will either tell me that it can't play it right now, or it'll cycle through the songs super fast and won't actually play any of them. I've also tried removing all of my local stored songs and listening to them online, but that will produce the same error code "If you have the file on your computer you can import it".

Please help!!!

[derrickk · Accepted solution]

Spotify by default will install all of the exe's file in C:/Users/(your username)/AppData/Roaming/Spotify. However, if you move the whole directory to C:/ProgramData/Spotify where it's supposed to be, that'll fix the issue of the songs not playing. Make sure you create new desktop shortcuts etc as it's a new path.