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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1739 Views

0 replies

2 likes

  • 1739 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146260 Views

83 replies

27 likes

  • 146260 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131266 Views

294 replies

22 likes

  • 131266 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11010 Views

1 replies

6 likes

  • 11010 Views
  • 1 replies
  • 6 likes

Not able to play some songs

PlanPremiumCountryINDIADeviceLAPTOPOperating SystemWindows 10 My Question or IssueI am not able to play some songs in windowsand those songs are not showing in android app

Regular

Plan Premium Country INDIA Device LAPTOP Operating System Windows 10   My Question or Issue I am not able to play some songs in windows and those songs are not showing in android app

Manas77

Regular

1249 Views

7 replies

0 likes

  • 1249 Views
  • 7 replies
  • 0 likes

Spotify always auto starts

Windows 10, Spotify Desktop player always auto starts with my computer even though the setting "Open spotify automatically after you log in to the computer" is set to "No". Please fix

Newbie

Windows 10, Spotify Desktop player always auto starts with my computer even though the setting "Open spotify automatically after you log in to the computer" is set to "No". Please fix

Jollof

Composer

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing the Cache location

PlanPremiumCountryUnited statesDeviceDesktop (pc)Operating SystemWindows 10 My Question or IssueRecently I've been looking through my D drive and I see a bunch of 2 digit folders some containing nothing others containing a file that is named gibberis...

Newbie

Plan Premium Country United states Device Desktop (pc) Operating System Windows 10   My Question or Issue Recently I've been looking through my D drive and I see a bunch of 2 digit fol...

Thommie0208

Newbie

12558 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Superuser Contribution Songs in a playlist turn into local files which they're not

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 I am having an annoying problem with my playlists. Tracks that I've added from Spotify, so they're not local files, turning theirselves into local files after a while and and show up like ...

Newbie

Plan Premium Country Argentina Device PC Operating System Windows 10   I am having an annoying problem with my playlists. Tracks that I've added from Spotify, so they're not local files...

Jemi

Spotify Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost Music

I have recently logged into Spotify using my User Name which is [snip - Community Moderator edit for privacy reasons]. Tried to log in and failed, so I used the reset password option and did as instructed and had email back and to use User Name [snip...

Casual Listener

I have recently logged into Spotify using my User Name which is [snip - Community Moderator edit for privacy reasons]. Tried to log in and failed, so I used the reset password option and did as instr...

Peter

Spotify Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing

Spotify keeps randomly pausing for no reason at all. It also randomly unpauses. There is no pattern. I checked for solutions, and most of them are for android. I tried the one for PC, with no result.

Newbie

Spotify keeps randomly pausing for no reason at all. It also randomly unpauses. There is no pattern. I checked for solutions, and most of them are for android. I tried the one for PC, with no result.

Jemi

Spotify Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Searching by songs, list stops loading

My Question or IssueExample: I search for a song "stain"I click in "songs"It loads the fist batch of songsI scroll down, the refresh icon appears briefly and it loads the second batchWhen I scroll down for the second time, the refresh icon appears an...

Music Fan

My Question or Issue Example: I search for a song "stain" I click in "songs" It loads the fist batch of songs I scroll down, the refresh icon appears briefly and it loads the second batch When I...

Sebasty

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Automatically Adds Every Song I Hear to the Current Playlist

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI created a large playlist consisting of 300-400 songs. Every time I play this playlist on shuffle, the song I listen to somehow gets re-added to the playlist. It d...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10     My Question or Issue I created a large playlist consisting of 300-400 songs. Every time I play this p...

czsrba_ta-8dt

Casual Listener

2253 Views

3 replies

3 likes

bug
repeat
shuffle
  • 2253 Views
  • 3 replies
  • 3 likes

Windows doesn't download my songs

Hi!The thing here is that my pc does not download my music, it's weird because two weeks ago everything was ok. Suddenly appeared a message saying “Downloading songs 1 of ....” it doesn't download more. PlanPremiumCountryMexicoDeviceHP Probook 4540sO...

Newbie

Hi! The thing here is that my pc does not download my music, it's weird because two weeks ago everything was ok.  Suddenly appeared a message saying “Downloading songs 1 of ....” it doesn't do...

OneByBoo

Roadie

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Found a fix to when Spotify is not working, that i found nowhere on the internet.

I contacted Spotify because my Spotify application was not working on windows 10. I tried literally everything anyone said in this forum and other websites but that did not work for me. This is the fix they gave me and it worked for me: 1. Open Notep...

Newbie

I contacted Spotify because my Spotify application was not working on windows 10. I tried literally everything anyone said in this forum and other websites but that did not work for me.   This...

Peter

Spotify Legend

693 Views

1 replies

1 likes

Windows 10
  • 693 Views
  • 1 replies
  • 1 likes

Superuser Contribution Desktop app wont sync with mobile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello guys, I have a problem, recently I changed my cellphone to a new one and I logged in wi...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello g...

Jemi

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

cannot play new song with proxy HTTP

PlanPremiumCountry Device(Notebook Dell)Operating System(Windows 10 Home, Version 10.0.17763 Build 17763) My Question or IssueHi, I using application on Windows and set Proxy HTTP, everything that my configuration is currect.but song cannot play. but...

Casual Listener

  Plan Premium Country   Device (Notebook Dell) Operating System (Windows 10 Home, Version 10.0.17763 Build 17763)   My Question or Issue Hi, I using application on Windows ...

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
  • 0 likes

Playing tracks for 6/8/10 seconds then stopping. Will not play other tracks until computer restart.

PlanPremiumCountryEngland UKDevice(Home Build Desktop, Windows 8.1)Operating System(Windows 8.1) My Question or IssueHello, recently the desktop app on my machine has not been working well leaving me using the spotify webclient for a while now. The a...

Newbie

Plan Premium Country England UK Device (Home Build Desktop, Windows 8.1) Operating System (Windows 8.1)   My Question or Issue Hello, recently the desktop app on my machine has not bee...

273 Views

0 replies

0 likes

  • 273 Views
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Windows 10 - Removed playlist but my friend is still listening my songs

PlanFreeCountryPolandWindows 10 My Question or IssueHello everyone. I have a problem. Every time I launch Spotify, I switch my account to private session, all playlists are private, every new playlist is private, but my friend still keeps listening t...

Newbie

Plan Free Country Poland Windows 10   My Question or Issue Hello everyone. I have a problem. Every time I launch Spotify, I switch my account to private session, all playlists are private...

Sebasty

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 - Spotify can't play this right now.

PlanPremiumCountryTurkey DevicePC with nextDrive SpectraX and Behringer UPHORIA UMC204HDOperating SystemWindows 10 Pro My Question or IssueHi everyone. For two days now I can't play anything on Spotify. Anything at all. Whether if I am trying to stre...

Casual Listener

  Plan Premium Country Turkey   Device PC with nextDrive SpectraX and Behringer UPHORIA UMC204HD Operating System Windows 10 Pro   My Question or Issue Hi everyone. For two...

mrdleigh

Newbie

2046 Views

8 replies

2 likes

  • 2046 Views
  • 8 replies
  • 2 likes

[Desktop][Other] Tiny menu in Windows 10

Hi,I noticed that in the version of the Windows 10 Spotify client app, the context menu opened by pressing the "..." in the upper left corner is so small that the text in it is one pixel high and unreadable. I'm using version 1.1.7.13766.gf9dc3904 (W...

Newbie

Hi, I noticed that in the version of the Windows 10 Spotify client app, the context menu opened by pressing the "..." in the upper left corner is so small that the text in it is one pixel high and u...

558 Views

0 replies

0 likes

Desktop
Other
  • 558 Views
  • 0 replies
  • 0 likes

Solved!! Spotify not working anymore

PlanFreeCountryFRDevicePCOperating SystemWindows 10 (1809) My Question or IssueHi, it's been one month or more that Spotify stoped working, it plays 6 or 7 seconds from a song then stop and says that it's impossible to read the chosen song. I tried E...

Casual Listener

Plan Free Country FR Device PC Operating System Windows 10 (1809)   My Question or Issue Hi, it's been one month or more that Spotify stoped working, it plays 6 or 7 seconds from a son...

Linteckh

Casual Listener

878 Views

4 replies

0 likes

  • 878 Views
  • 4 replies
  • 0 likes

Superuser Contribution Windows 10 App starts playing after pause

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am having an issue where when i pause my playlist on the Windows App it will start playing again after about 20 seconds, when i press pause again it will do the same...

Regular

Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue I am having an issue where when i pause my playlist on the Windows App it will start p...

olavrb

Regular

4017 Views

12 replies

0 likes

  • 4017 Views
  • 12 replies
  • 0 likes

Can't play any song on my laptop

PlanPremiumCountryAustraliaDeviceDell Latitude 3580 LaptopOperating SystemWindows 10 My Question or IssueWhen I am running spotify on my laptop I cannot listen to any song. I have tried closing and opening the app countless times, as well as deleting...

Newbie

Plan Premium Country Australia Device Dell Latitude 3580 Laptop Operating System Windows 10   My Question or Issue When I am running spotify on my laptop I cannot listen to any song. I...

Jollof

Composer

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Frustration: You can't "save" an album without saving every single song on the favorite song list

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please Spotify remedy this. I wanted to post this in ideas ...

Regular

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please S...

Peter

Spotify Legend

1074 Views

4 replies

1 likes

album
songs
  • 1074 Views
  • 4 replies
  • 1 likes