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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Spacebar not entering spaces, I've tried many solutions none work

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or Issue Suddenly spacebar just starts / stops playing music rather than entering a space in the search filed. The search field is the focus. I'm using Chrome, this never used to be ...

  • Newbie
  •   Plan Premium Country  UK Device PC Operating System Windows 10   My Question or Issue  Suddenly spacebar just starts / stops playing music rather than entering a spac...
  • Roonest
  • Newbie
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Changing Default Playback Device (Windows App)

PlanPremium CountryUnited Kingdom DeviceDesktop Operating SystemWindows 10 My Question or Issue I used to be able to changed the default playback device with the windows app, before the last update. However now, I cant. Im not sure as to why and need...

  • Newbie
  • Plan Premium   Country United Kingdom   Device Desktop   Operating System Windows 10   My Question or Issue  I used to be able to changed the default playback de...
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Error Code 8 every time I try to log in.

PlanPremiumCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSpotify told me that I had no internet connection and gave me error code 4. I looked it up online and saw that most people fixed it by restarting their computer or...

  • Newbie
  • Plan Premium Country United States  Device PC Operating System Windows 10   My Question or Issue Spotify told me that I had no internet connection and gave me error code 4. I look...
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Spotify is removing and readding songs to my playlist

PlanPremium Operating SystemWindows 10My Question or IssueEssentially, say I have the song 'Breathe' on there and I added it in July, playing it may make it say 'Added 1 minute ago'. It's as though spotify is removing songs and then readding them ins...

  • Newbie
  • Plan Premium     Operating System Windows 10 My Question or Issue Essentially, say I have the song 'Breathe' on there and I added it in July, playing it may make it say 'Added 1 minu...
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Lenovo Smart Display as Device

Still can't determine why my devices aren't showing up. When I initiate Spotify from my Lenovo Smart Display, that device is recognized by my Windows PC. When I initiate from my PC, it doesn't see the Lenovo. Seems like a one-way street.

  • Newbie
  • Still can't determine why my devices aren't showing up. When I initiate Spotify from my Lenovo Smart Display, that device is recognized by my Windows PC. When I initiate from my PC, it doesn't see th...
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[Desktop] Spotify window doesn't maximize right after getting back from tray

Operating SystemWindows 10 My Question or IssueI use Windows 10 with taskbar at the top of the screen. Maximizing the window of Spotify sets it right, but after I minimize it to tray and then turn back on, the window is set wrong and I need to re-max...

  • Newbie
  •   Operating System Windows 10   My Question or Issue I use Windows 10 with taskbar at the top of the screen. Maximizing the window of Spotify sets it right, but after I minimize it to ...
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  • screen
    Window
    Windows
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Friend activity not working for everyone

So I have only a few friends on spotify and can see all of their live listening but not one friend in particular. She also can see others she follows but not mine. We are trying to figure out why as everything is up to date and cant see any settings ...

  • Newbie
  • So I have only a few friends on spotify and can see all of their live listening but not one friend in particular. She also can see others she follows but not mine. We are trying to figure out why as ...
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"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremium Device(iPhone 6S, Acer Nitro V)Operating System(iOS 11, Windows 10) My Question or Issue Hi, a few days ago my Spotify suddenly stopped working on my laptop and will not play any songs at all. If i try to it will give the following messag...

  • Casual Listener
  • Plan Premium   Device (iPhone 6S, Acer Nitro V) Operating System (iOS 11, Windows 10)   My Question or Issue  Hi, a few days ago my Spotify suddenly stopped working on my lapt...
  • mosohodPeti
  • Composer
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Solved!! Music not discoverable in app

PlanPremiumCountrySwitzerlandDevicePCOperating SystemWindows 10 My Question or IssueI recently started to transfer all my music from the pre Spotify era to Spotify by looking up every single track or album. I couldn't find some artists which is fine ...

  • Casual Listener
  • Plan Premium Country Switzerland Device PC Operating System Windows 10   My Question or Issue I recently started to transfer all my music from the pre Spotify era to Spotify by looking...
  • kerio1212
  • Casual Listener
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can't report a playlist with offensive title

CountryFrance Operating SystemWindows 7 My Question or IssueWhen trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my browser opened with a report link to spotify support(link to the playlist: https://open.sp...

  • Casual Listener
  •  Country France   Operating System Windows 7    My Question or Issue When trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my bro...
  • Othli
  • Casual Listener
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  • offensive
    Playlist
    report
    support
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Spotify App doesn't work on windows 7.

PlanPremiumCountry USADevice PC Operating SystemWindows 7 My Question or Issue Spotify application doesn't work at all. It's been like this for weeks. When it opens up, it's just blank and it freezes up. I can't end it in my processes because there's...

  • Casual Listener
  •   Plan Premium Country  USA Device  PC  Operating System Windows 7   My Question or Issue  Spotify application doesn't work at all. It's been like this for we...
  • Sebasty
  • Spotify Star
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Superuser Contribution [Mobile][Other] Hallmark ad crashing app

Only noticed this occurring in the past two days. App is going to a blacked out ad screen during normal ad times. Top of app states hallmark advertisement. App becomes unresponsive until rebooted.

  • Newbie
  • Only noticed this occurring in the past two days. App is going to a blacked out ad screen during normal ad times. Top of app states hallmark advertisement. App becomes unresponsive until rebooted.
  • Guido
  • Spotify Legend
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  • Mobile
    Other
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Spotify Connect stops playing after a few songs

PlanPremiumCountry U.S.A.DeviceSamsung M7 multiroom speakers Operating SystemAndroid, Chrome, Windows 7My Question or IssueEvery since Spotify Connect became available to free users it disconnects after a few songs even though I am a Premium subscrib...

  • Casual Listener
  • Plan Premium Country  U.S.A. Device Samsung M7 multiroom speakers  Operating System Android, Chrome, Windows 7 My Question or Issue Every since Spotify Connect became available to ...
  • museickmike
  • Newbie
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Solved!! Tab indicator acting weirdly

PlanFreeCountry UKDeviceCustom built PCOperating SystemWindows 10 1809 My Question or Issue The tab indicator seems to act incorrectly (see video). This isn't a problem but just wanted to point it out

  • Not applicable
  • Plan Free Country  UK Device Custom built PC Operating System Windows 10 1809   My Question or Issue  The tab indicator seems to act incorrectly (see video). This isn't a pro...
  • mosohodPeti
  • Composer
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Premix a playist (example:playlist 'Housewer')

PlanPremiumCountry DeviceAllOperating SystemAll My Question or IssueWhen you play the playlist 'Houwewerk' it looks like it's premixed. When you go to the end of a song it start the next song perfectly mixed. How is this done?

  • Casual Listener
  • Plan Premium Country   Device All Operating System All   My Question or Issue When you play the playlist 'Houwewerk' it looks like it's premixed. When you go to the end of a song ...
  • GertSolo
  • Casual Listener
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Header animation on Digster playlist ad on browse page using 50% of CPU

PlanPremiumCountryNorwayDeviceSurface Pro 4Operating SystemWindows 10 My Question or Issue On my Browse page, there is an animated advertisement for a Christmas playlist by Digster (Digster Norway). This has a big impact on performance and uses 50% o...

  • Casual Listener
  • Plan Premium Country Norway Device Surface Pro 4 Operating System Windows 10   My Question or Issue  On my Browse page, there is an animated advertisement for a Christmas playlist...
  • mosohodPeti
  • Composer
  • 119 Views
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Solved!! Does spotify remember your "song play position" for each artist?

PlanPremiumCountry ukDevicepcOperating Systemw10 My Question or Issue say I go to an artist page, and click on the main play button at the top, and listen to some tracks. then, i either quit the spotify program, or browse to another artist, and liste...

  • Music Fan
  • Plan Premium Country  uk Device pc Operating System w10   My Question or Issue  say I go to an artist page, and click on the main play button at the top, and listen to some t...
  • PauloJMF
  • Music Fan
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Superuser Contribution Devices not showing in Connect

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueI have 3 speakers connected by power line adapters. These show fine on other systems, but only one shows under available devices in Spotify Connect. There is a solution to this...

  • Newbie
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue I have 3 speakers connected by power line adapters. These show fine on other systems, but only ...
  • Guido
  • Spotify Legend
  • 862 Views
  • 1 replies
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Missing features

PlanPremiumCountry Device Operating SystemWindows 10 My Question or Issue Release Radar and My Daily Mix have disappeared from my Spotify GUI. Does anyone know why, or how I can fix it? Thanks.

  • Music Fan
  • Plan Premium Country   Device   Operating System Windows 10   My Question or Issue  Release Radar and My Daily Mix have disappeared from my Spotify GUI. Does anyone know...
  • R3XXY
  • Music Fan
  • 270 Views
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Missing songs in desktop client

PlanPremiumCountryArgentina DeviceDesktop PCOperating SystemWindows 10 IssueRecently added songs are missing now in desktop client; but they are listed, downloaded and playable from web and Android players. See attached images. Songs were added from ...

  • Newbie
  • Plan Premium Country Argentina   Device Desktop PC Operating System Windows 10   Issue Recently added songs are missing now in desktop client; but they are listed, downloaded and...
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  • 270 Views
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