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Album downloads don't work

Album downloads don't work

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all).

Can easily work around by just adding album to a playlist and downloading that but, uh, that's REALLY annoying...

 

Plan

Premium

Country

UK

Device

Thinkbook

Operating System

Win 11 21H2 (updated today, but hadn't tested my downloads today so dunno if that's the problem)

 

Reply
1 Reply

Hi there @tlppi,

 

Thank you for posting here in the Community. Let's take a closer look into this.

 

To start with we recommend that you remove all possible corrupt cache files by following the steps provided here under Clean reinstall.

 

Let us know how it goes so that we can continue to assist you if you need us to.

 

Have a great start of your Friday and weekend 🙂 

JeremyModerator
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