Can't click on a volume and song time bar

Reply

Can't click on a volume and song time bar

Scyneo
Newbie

 

Plan

Free

 

Operating System

Windows 7

 

My Question or Issue

 

 I opened Spotify to listen to some music and I wanted to skip intro in a song but I found out that it's not working anymore. When I'm clicking on a time bar it doesn't skip song to that moment, same to the volume bar (at least I can adjust volume by scroll in my mouse.). I tried reinstalling Spotify but it doesn't work either.

 

3 Replies

Re: Can't click on a volume and song time bar

Alfredo
Roadie

Hey @Scyneo, welcome to the community!

 

Could you send us your Spotify version numbers? Also, is this happening to a specific song?

 

If you have access to a different desktop/laptop, try using your account to see if it behaves the same.

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Re: Can't click on a volume and song time bar

Fakeemailfor
Newbie

1.0.84.344.gfc674f6f

 

Issue seems to happen with all songs and a reinstall didn't fix it.

Re: Can't click on a volume and song time bar

Alfredo
Roadie

Hey @Fakeemailfor.

 

Thanks for this information.

 

Are you able to test your Spotify account using a different desktop/laptop to see if it behaves the same?

 

You can also try turning off Hardware Acceleration under View to see if it helps.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
SUGGESTED POSTS