Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
15560 Views
114 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2451 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5753 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying users of what is improved or removed from an applicati...
Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying use...
Newbie
6088 Views
2 replies
40 likes
PlanPremiumCountry USADeviceHP EliteDesk desktopOperating SystemWindows 7My Question or IssueAbout a month ago, my computer crashed whenever Spotify opened. I uninstalled and then every time I tried to reinstall it my computer would crash again. I ev...
Plan Premium Country USA Device HP EliteDesk desktop Operating System Windows 7 My Question or Issue About a month ago, my computer crashed whenever Spotify opened. I uninstalled and t...
Community Legend
698 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceHP 173 TouchScreen LaptopOperating SystemWindows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pro). I haven't had a good time with Spotify ever since. I can't start playi...
Plan Premium Country United States Device HP 173 TouchScreen Laptop Operating System Windows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pr...
Not applicable
1725 Views
3 replies
0 likes
PlanPremiumCountry GermanyOperating SystemWindows 7 My Question or IssueI accidently created a folder in which I moved one of my playlists. Right now I am not able to delete the folder without deleting my playlist. On the other hand side it isn´t pos...
Plan Premium Country Germany Operating System Windows 7 My Question or Issue I accidently created a folder in which I moved one of my playlists. Right now I am not able to delete...
Casual Listener
1158 Views
2 replies
0 likes
PlanPremiumCountry DeviceDell Inspirion 3656Operating SystemWindows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated since July 22. On that day, I had 1,868 streams on one song and the next day, in the spoti...
Plan Premium Country Device Dell Inspirion 3656 Operating System Windows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated sinc...
Community Legend
3635 Views
1 replies
0 likes
PlanoFreeCountry Brasil Operating SystemWindows 10My Question or IssueHoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda está novo e nunca deu problema, mas justamente hpje que eu instalei o spotify...
Plano Free Country Brasil Operating System Windows 10 My Question or Issue Hoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda ...
Roadie
728 Views
1 replies
0 likes
PlanFreeCountry USADeviceMy PC is built from scratchOperating SystemWindows 10 My Question or IssueIn my spare time, I like to make music. When I finish with a song, I export it as an mp3 file, spotify sees this, and it gets added to the local files ...
Plan Free Country USA Device My PC is built from scratch Operating System Windows 10 My Question or Issue In my spare time, I like to make music. When I finish with a song, I exp...
Roadie
431 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung Galaxy 8 and PCOperating SystemAndroid Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone.
Plan Premium Country Australia Device Samsung Galaxy 8 and PC Operating System Android Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone....
Roadie
390 Views
1 replies
0 likes
Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for support . let me know is this the correct one or g...
Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for...
Community Legend
467 Views
1 replies
0 likes
Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused.The pause time varies everytime (No less than 20 seconds and no more than 35 seconds).This issue had never occured befor...
Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused. The pause time varies everytime (No less than 20 seconds ...
Community Legend
564 Views
1 replies
0 likes
When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the queue, it just goes back to the first one instead of...
When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the q...
Community Legend
918 Views
1 replies
1 likes
PlanPremiumCountry IsraelDeviceXiaomi note 4 + Windows operated PCOperating SystemAndroid, Windows My Question or Issue Artist radio doesn't exist for one particular artist - Cafe del Mar.Works fine for every other artist.Happens both on Xiaomi note ...
Plan Premium Country Israel Device Xiaomi note 4 + Windows operated PC Operating System Android, Windows My Question or Issue Artist radio doesn't exist for one particula...
Newbie
784 Views
3 replies
0 likes
Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My desktop is mainly using ethernet but I have tried using wifi inst...
Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My deskto...
Community Legend
593 Views
1 replies
1 likes
PlanPremiumCountryhungary Devicewindows 10, oneplus 3T Operating Systemwindows10, android 8 My Question or Issuethe event date is incorrect (shows a month number instead of day) screenshots:
Plan Premium Country hungary Device windows 10, oneplus 3T Operating System windows10, android 8 My Question or Issue the event date is incorrect (shows a month numbe...
Community Legend
579 Views
1 replies
0 likes
Looks like this new version dropped. What has changed? Is there an update log?
Looks like this new version dropped. What has changed? Is there an update log?
Newbie
1399 Views
3 replies
2 likes
PlanFreeCountry BrazilDeviceHP Pavilion Entertainment PCOperating SystemWindows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now is Save on My Library , but not just follow. The others playlists that I Followed alre...
Plan Free Country Brazil Device HP Pavilion Entertainment PC Operating System Windows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now ...
Casual Listener
35482 Views
2 replies
1 likes
OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade does nothing.
OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade do...
Newbie
1968 Views
4 replies
1 likes
I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. It's random but it was the perfect playlist for work...
I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. I...
Newbie
713 Views
2 replies
0 likes
I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I have looked around and tried every solution to no ave...
I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I ha...
Regular
3122 Views
4 replies
2 likes
I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I have saved, the song does not have the check by it to show that it is in the saved song li...
I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I h...
Newbie
2053 Views
4 replies
0 likes
