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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84079 Views

40 replies

68 likes

  • 84079 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797561 Views

505 replies

64 likes

  • 797561 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24390 Views

26 replies

7 likes

  • 24390 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3093 Views

0 replies

4 likes

  • 3093 Views
  • 0 replies
  • 4 likes

Solved!! Unavaible radio, partner infos, autoplay doesnt work

PlanFreeCountry HungaryDeviceLaptopOperating SystemWindows 10My Question or IssueDear Support and Community! I've been using Spotify on my laptop for years, but suddenly, approx. 3 weeks ago it started to make weird things. As you can see on the atta...

Regular

Plan Free Country  Hungary Device Laptop Operating System Windows 10 My Question or Issue Dear Support and Community!  I've been using Spotify on my laptop for years, but suddenly...

TobiasYoung

Composer

2499 Views

10 replies

0 likes

  • 2499 Views
  • 10 replies
  • 0 likes

Suggestion for the next update

PlanPremiumCountryPortugal Device(iPhone 6s)Operating System(Windows 10) My Question or Issue Dear Spotify, I'm just writing to you because I simply like you a lot and so would like to suggest a tip or 2 to make you even better.All desktop related:1 ...

Regular

Plan Premium Country Portugal  Device (iPhone 6s) Operating System (Windows 10)   My Question or Issue  Dear Spotify, I'm just writing to you because I simply like you a lot ...

Loxer

Community Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Search users limited

My Question or IssueI can't search users by their names.I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature. Few weeks ago appeared more results. Now the search looks pretty limited.Is t...

Visitor

My Question or Issue I can't search users by their names. I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature.  Few weeks ago...

21783927

Songwriter

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Windows Phone 8

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I installed the app updated, but I try to connect with my Facebook account and the message is that abo...

Casual Listener

Plan Premium Country Brazil  Device Desktop Operating System Windows 7   My Question or Issue  Hi,  I'm having some troubles with my application on Windows 7. I in...

Pazetto

Casual Listener

1147 Views

5 replies

0 likes

  • 1147 Views
  • 5 replies
  • 0 likes

Solved!! Friends feed not loading

PlanPremiumCountryUnited KingdomDeviceWindows DesktopOperating SystemWindows 10 Pro Version 1803 My Question or IssueMy friends feed has stopped loading completely and it's been like this for like 3 weeks. I reinstalled Spotify which fixed it until I...

Casual Listener

Plan Premium Country United Kingdom Device Windows Desktop Operating System Windows 10 Pro Version 1803  My Question or Issue My friends feed has stopped loading completely and it'...

Loxer

Community Legend

3091 Views

3 replies

0 likes

  • 3091 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't click on a volume and song time bar

PlanFree Operating SystemWindows 7 My Question or Issue I opened Spotify to listen to some music and I wanted to skip intro in a song but I found out that it's not working anymore. When I'm clicking on a time bar it doesn't skip song to that moment, ...

Newbie

  Plan Free   Operating System Windows 7   My Question or Issue    I opened Spotify to listen to some music and I wanted to skip intro in a song but I foun...

Alfredo

Roadie

3273 Views

3 replies

1 likes

  • 3273 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify not continuing last playing song after shutdown

So.If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I had a song playing. Basically, if I opened Spotify and...

Regular

So. If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I h...

user-removed

Not applicable

4118 Views

7 replies

14 likes

  • 4118 Views
  • 7 replies
  • 14 likes

Windows Desktop App Blank Screen

The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to kill Spotify from Task Manager. If I don't do that w...

Regular

The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to k...

Loxer

Community Legend

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Spotify update problem

I have problem with spotify updates.Spotify notice everyday, that new update is available -> restart and update.After update the version number won't change. I have done these:About Spotify -> click here to download and after that please restart to i...

Casual Listener

I have problem with spotify updates. Spotify notice everyday, that new update is available -> restart and update. After update the version number won't change.   I have done these: About...

Loxer

Community Legend

2372 Views

3 replies

1 likes

  • 2372 Views
  • 3 replies
  • 1 likes

ALL MY PLAYLIST ARE GONE!

PlanPremiumCountryUSA DeviceAllOperating SystemWindows 10/AndriodMy Question or Issue All my playlist have disappeared.

Newbie

Plan Premium Country USA  Device All Operating System Windows 10/Andriod My Question or Issue  All my playlist have disappeared. 

Keanu_C

Community Legend

628 Views

3 replies

0 likes

  • 628 Views
  • 3 replies
  • 0 likes

The friend feed failed to load

I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load" It has been doing this for over a week and I want it fixed so I can see what my friends are listening to.I also a...

Regular

I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load"  It has been doing this for over a week and I want it fi...

mburly4

Casual Listener

5924 Views

27 replies

1 likes

  • 5924 Views
  • 27 replies
  • 1 likes

"Adding" playlist of an album from an artist makes it a playlist made by me?

This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is created by me and isn't displayed on my playlist l...

Regular

This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is...

Loxer

Community Legend

2184 Views

5 replies

0 likes

  • 2184 Views
  • 5 replies
  • 0 likes

Ad Is Fake and Can't Play Music

PlanFreeCountryDelaware DeviceWindows ComputerOperating SystemWindows 10 My Question or Issue So, basically, a few days ago I wanted to listen to music while I was writing. When I got on there was an advert for Snickers. When i pressed the play butto...

Casual Listener

Plan Free Country Delaware   Device Windows Computer Operating System Windows 10   My Question or Issue  So, basically, a few days ago I wanted to listen to music while I wa...

AngelOfEreri

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Album Column & Artwork Gone from Playlists

As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added.Additionally, the album artwork in the bottom left corner is gone (I have tried resizing the window wi...

Casual Listener

As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added. Additionally, the album artwork in the bottom l...

DennyEMufc

Roadie

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

[Desktop] Spotify doesn't work on Desktop Version

PlanFree/PremiumCountrySuisse Device(Dell Desktop computer)Operating SystemSpotify works correctly on all my devices (My Macbook, Iphone, and online version), but on my desktop computer. When I click Play, it switch automatically to the next song of ...

Casual Listener

Plan Free/Premium Country Suisse  Device (Dell Desktop computer) Operating System Spotify works correctly on all my devices (My Macbook, Iphone, and online version), but on my desktop com...

Loxer

Community Legend

2452 Views

5 replies

0 likes

  • 2452 Views
  • 5 replies
  • 0 likes

Daily mixes missing and song radio not working

My Question or IssueHi everyone, Since the last update, Daily Mixes are all gone (can't find them ANYWHERE) and my previous song radios all say "this station cannot be started" or "Something went wrong please try again later".Although I could reinsta...

Visitor

My Question or Issue Hi everyone,   Since the last update, Daily Mixes are all gone (can't find them ANYWHERE) and my previous song radios all say "this station cannot be started" or "Somethi...

WaveyDL

Newbie

3906 Views

12 replies

0 likes

  • 3906 Views
  • 12 replies
  • 0 likes

Songs played distorted

PlanPremium CountryNetherlands Operating SystemWindows 10 My Question or IssueRecently, several songs have been played distorted.Reinstallation of the Spotify app did not help. I am using the app version 1.0.74.380.g1fcff12 on Windows 10.

Casual Listener

Plan Premium   Country Netherlands     Operating System Windows 10   My Question or Issue Recently, several songs have been played distorted. Reinstallation of the Spo...

Allandor

Regular

1939 Views

10 replies

0 likes

  • 1939 Views
  • 10 replies
  • 0 likes

issue using 5.1 configuration in windows. Needs to be fixed!

Using the desktop program, if I go to my sound settings and set the configuration in my playback devices to 5.1 surround, spotify will simply not play.it will skip song after song and then stop. However if i set my speakers to stereo and restart it; ...

Casual Listener

  Using the desktop program,  if I go to my sound settings and set the configuration in my playback devices to 5.1 surround, spotify will simply not play. it will skip song after son...

aceofpilots

Casual Listener

2783 Views

1 replies

0 likes

  • 2783 Views
  • 1 replies
  • 0 likes

Unintentional scrolling after back button

PlanPremium (Student)CountryUnited StatesOperating SystemWindows 10 64 bitVersion1.0.84.344.gfc674f6f My Question or IssueHi there - new poster here! So I had this weird problem where Spotify desktop automatically scrolls down/loads an artist's page ...

Casual Listener

Plan Premium (Student) Country United States Operating System Windows 10 64 bit Version 1.0.84.344.gfc674f6f   My Question or Issue Hi there - new poster here! So I had this weird prob...

TobiasYoung

Composer

936 Views

3 replies

4 likes

  • 936 Views
  • 3 replies
  • 4 likes

Solved!! Make spotify pause automatically?

PlanFreeCountry DeviceHP NotebookOperating SystemWindows 10 My Question or IssueI was wondering if I could make spotify pause instead of mute when other sounds are played?

Newbie

Plan Free Country   Device HP Notebook Operating System Windows 10  My Question or Issue I was wondering if I could make spotify pause instead of mute when other sounds are played?...

TobiasYoung

Composer

2668 Views

1 replies

0 likes

  • 2668 Views
  • 1 replies
  • 0 likes