Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1431 Views

0 replies

2 likes

  • 1431 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144711 Views

83 replies

27 likes

  • 144711 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129475 Views

294 replies

22 likes

  • 129475 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10904 Views

1 replies

6 likes

  • 10904 Views
  • 1 replies
  • 6 likes

Can artists hide certain playlists from "Discovered On" section in About Me?

I've noticed certain artists that are placed on my playlists don't have my playlists showing on their "Disocovered On" section. I'm wondering do aritists have control to hide certain playlists?

Roadie

    I've noticed certain artists that are placed on my playlists don't have my playlists showing on their "Disocovered On" section.  I'm wondering do aritists have control to hide ce...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Superuser Contribution I subscribed for family account. My kids accepted the invitation but still have basic Spotify

Hi community, I subscribed for family account. My kids accepted the invitation but still have basic Spotify NOT Spotify Premium. They received (and accepted) my notification by mail (my invitation) but after that no more mails (no even in **bleep**) ...

Newbie

Hi community,   I  subscribed for family account. My kids accepted the invitation but still have basic Spotify NOT Spotify Premium. They received (and accepted) my notification by ma...

Alfredo

Roadie

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

friend feed is not update

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago PlanPremiumCountry TurkeyDevice(iPhone 7, )Operating System(, Windows 10,) My Questio...

Regular

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago     Plan Premium Co...

user-removed

Not applicable

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Can't unfollow playlist

PlanPremiumCountryUSA DeviceWorkstationOperating SystemWIndows 7 My Question or IssueI can't unfollow a playlist. I've tried it on my iphone, my WIn 7 desktop, and I can't unfollow it. I've logged out and back in, and it doesn't work. Thoughts?

Casual Listener

Plan Premium Country USA   Device Workstation Operating System WIndows 7   My Question or Issue I can't unfollow a playlist. I've tried it on my iphone, my WIn 7 desktop, and I c...

lokerola

Casual Listener

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution [SOUND Crash] Problem when stop and start again a song on Spotify Desktop

PlanFreeCountry SpainDeviceHP Laptop ProBook 430 G4Operating SystemWindows 10 Version 1803 My IssueWhen I'm playing music and sudenly pause the song and start it again, the sound stops workingor when I'm playing music with headphones connected witch ...

Newbie

  Plan Free Country  Spain Device HP Laptop ProBook 430 G4 Operating System Windows 10 Version 1803   My Issue When I'm playing music and sudenly pause the song and start it...

Alfredo

Roadie

1071 Views

1 replies

0 likes

  • 1071 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks play ok in Spotify but link points to another song

PlanPremiumCountry UKDevicePCOperating SystemWIn10 My Question or IssueCorrect track plays ok in Spotify but when use copy link or embedded link it points to another track, not the one being played.

Regular

Plan Premium Country  UK Device PC Operating System WIn10   My Question or Issue Correct track plays ok in Spotify but when use copy link or embedded link it points to another tra...

Alfredo

Roadie

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop dosen't work

I cannot join Spotify Desktop.When I enter Username / password and I click on LOG IN button, the screen become a little bit darker (it should be like this), but at the end Desktop application doesn't run.I waited several minutes, but nothing change.I...

Newbie

I cannot join Spotify Desktop. When I enter Username / password and I click on LOG IN button, the screen become a little bit darker (it should be like this), but at the end Desktop application doesn...

Alfredo

Roadie

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! can't link my spotify account to facebook

PlanFreeCountry NZDevicePC, Windows 10 My Question or IssueI'm clicking the 'connect to facebook button' but nothing comes up. I've reinstalled spotify, disabled my adblocker, changed my default browser to IE, but nothing has worked.

Visitor

Plan Free Country  NZ Device PC, Windows 10   My Question or Issue I'm clicking the 'connect to facebook button' but nothing comes up. I've reinstalled spotify, disabled my adblocke...

user-removed

Not applicable

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Can't find other users' profiles

Hello, I tried to find other users' profiles by using the search function. I tried to search them by putting in the form "spotify:user:username" and put the real username (f.e. JohnDoe) but this doesn't work. Is the fact I have a free account the rea...

Music Fan

Hello,   I tried to find other users' profiles by using the search function. I tried to search them by putting in the form "spotify:user:username" and put the real username (f.e. JohnDoe) but ...

Maxim

Spotify Star

6493 Views

15 replies

0 likes

  • 6493 Views
  • 15 replies
  • 0 likes

mp3 files downloaded from Bandcamp will not play. They're unprotected, and I have new codecs.

I have some songs from bandcamp I want to add to my playlists, and I can get them to show up in spotify, but not to actually play, instead it just skips to whatever spotify song is next. I've already tried installing new codecs, installing quicktime,...

Newbie

  I have some songs from bandcamp I want to add to my playlists, and I can get them to show up in spotify, but not to actually play, instead it just skips to whatever spotify song is next.&nbsp...

1211 Views

0 replies

2 likes

  • 1211 Views
  • 0 replies
  • 2 likes

Solved!! Album art in lower left corner is missing?

PlanPremiumWindows 10 My Question or Issue Where is the album art in the bottom left corner on the desktop app? It only shows the song and artist, now there's no good way to easily click to the playlist or page it is playing from...

Casual Listener

Plan Premium Windows 10   My Question or Issue  Where is the album art in the bottom left corner on the desktop app?  It only shows the song and artist, now there's no good way to...

robbie3600

Newbie

278848 Views

61 replies

87 likes

  • 278848 Views
  • 61 replies
  • 87 likes

Windows 10 - Left corner song banner AGAIN

the annoying banner is back, even though the option is off win10, app version 1.0.82.447.g975ad224

Newbie

  the annoying banner is back, even though the option is off 😞 win10, app version 1.0.82.447.g975ad224

Toksu_

Casual Listener

785 Views

2 replies

1 likes

  • 785 Views
  • 2 replies
  • 1 likes

Superuser Contribution When I make playlist collaborative it doesn't show on my profile?

When I make a public playlist collaborative, the second I do it it disappears from my profile. It isn't visible to anybody on my profile but if someone else is following it it will still show on theirs. Is there a similar issue floating around that h...

Newbie

  When I make a public playlist collaborative, the second I do it it disappears from my profile. It isn't visible to anybody on my profile but if someone else is following it it will still show...

Alfredo

Roadie

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable Autoplay does not work. Song line.

Hi, unfortunatly Spotify keeps on playing similiar songs also when i disabled the "Autoplay"-function. What can i do? Is it a bug? And the other thing: If i add a new song to the song list, the song is not put at the end of the line but right after t...

Newbie

Hi,   unfortunatly Spotify keeps on playing similiar songs also when i disabled the "Autoplay"-function. What can i do? Is it a bug?   And the other thing:   If i add a new song ...

Alfredo

Roadie

1587 Views

1 replies

3 likes

  • 1587 Views
  • 1 replies
  • 3 likes

How to get the original spotify back,not migrating the data to the microsoft store one.

PlanFree/Premium Operating SystemWindows 10 My Question or IssueFor all of those who are trying to install the original version of spotify,as a traditional program I mean, and it ends up converting/"migrating the data" to the Microsoft store version....

Newbie

Plan Free/Premium     Operating System Windows 10    My Question or Issue For all of those who are trying to install the original version of spotify,as a traditional progr...

2403 Views

0 replies

4 likes

  • 2403 Views
  • 0 replies
  • 4 likes

Last Gold School Playlist 6/5/18

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. It's random but it was the perfect playlist for work...

Casual Listener

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. I...

nanich

Newbie

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't play

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue Everytime I try to listen to a playlist it keeps flicking through songs and then whenever i click on a single song it comes up with "This song is not available" on any...

Newbie

Plan Premium Country  UK Device Computer Operating System Windows 10   My Question or Issue  Everytime I try to listen to a playlist it keeps flicking through songs and then ...

Alfredo

Roadie

634 Views

1 replies

2 likes

  • 634 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Local Music Management

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSA DevicePCSamsung Galaxy 8iPad ProOperating SystemiOS 11 Android OreoWindows 10 My Question or IssueHello all -I...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA  Device PC Samsung Galaxy 8 iPad Pro ...

Alfredo

Roadie

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dragging songs into different playlists

Spotify was really lagging hard for me. Going extremely slow. So I decided to close it and reopen. Now I can't drag music from one playlist into another. I get the circle with a line through it. It literally worked seconds before closing and reopenin...

Regular

Spotify was really lagging hard for me.  Going extremely slow.  So I decided to close it and reopen.   Now I can't drag music from one playlist into another.  I get the circle w...

Alfredo

Roadie

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist error using older version of Spotify 0.8.5.133

I've been using an older version of Spotify (0.8.5.133) for several years now and up until a few weeks ago, everything was fine. Now it seems to be spinning (trying to connect) constantly. My playlists will play one song and then revert back to the m...

Newbie

  I've been using an older version of Spotify (0.8.5.133) for several years now and up until a few weeks ago, everything was fine.  Now it seems to be spinning (trying to connect) constant...

JulianA_Bogota

Roadie

1026 Views

1 replies

0 likes

  • 1026 Views
  • 1 replies
  • 0 likes