Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83331 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
790215 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
22472 Views
22 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
My Question or IssueI can't search users by their names.I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature. Few weeks ago appeared more results. Now the search looks pretty limited.Is t...
My Question or Issue I can't search users by their names. I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature. Few weeks ago...
Songwriter
521 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I installed the app updated, but I try to connect with my Facebook account and the message is that abo...
Plan Premium Country Brazil Device Desktop Operating System Windows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I in...
Casual Listener
1144 Views
5 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceWindows DesktopOperating SystemWindows 10 Pro Version 1803 My Question or IssueMy friends feed has stopped loading completely and it's been like this for like 3 weeks. I reinstalled Spotify which fixed it until I...
Plan Premium Country United Kingdom Device Windows Desktop Operating System Windows 10 Pro Version 1803 My Question or Issue My friends feed has stopped loading completely and it'...
Community Legend
3085 Views
3 replies
0 likes
PlanFree Operating SystemWindows 7 My Question or Issue I opened Spotify to listen to some music and I wanted to skip intro in a song but I found out that it's not working anymore. When I'm clicking on a time bar it doesn't skip song to that moment, ...
Plan Free Operating System Windows 7 My Question or Issue I opened Spotify to listen to some music and I wanted to skip intro in a song but I foun...
Roadie
3266 Views
3 replies
1 likes
So.If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I had a song playing. Basically, if I opened Spotify and...
So. If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I h...
Not applicable
4112 Views
7 replies
14 likes
The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to kill Spotify from Task Manager. If I don't do that w...
The previous post for this issue has marked it as solved. It isn't. There are times when Spotify launches to a blank, inactive screen. I cannot logout or exit from this screen. My only option is to k...
Community Legend
694 Views
1 replies
0 likes
I have problem with spotify updates.Spotify notice everyday, that new update is available -> restart and update.After update the version number won't change. I have done these:About Spotify -> click here to download and after that please restart to i...
I have problem with spotify updates. Spotify notice everyday, that new update is available -> restart and update. After update the version number won't change. I have done these: About...
Community Legend
2370 Views
3 replies
1 likes
PlanPremiumCountryUSA DeviceAllOperating SystemWindows 10/AndriodMy Question or Issue All my playlist have disappeared.
Plan Premium Country USA Device All Operating System Windows 10/Andriod My Question or Issue All my playlist have disappeared.
Community Legend
628 Views
3 replies
0 likes
I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load" It has been doing this for over a week and I want it fixed so I can see what my friends are listening to.I also a...
I have disconnectd and reconnected to my internet multiple times; however, the friend feed states: "Hmm, the Friend Feed failed to load" It has been doing this for over a week and I want it fi...
Casual Listener
5903 Views
27 replies
1 likes
This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is created by me and isn't displayed on my playlist l...
This has been extremely annoying for the entirety of the time I've used spotify. Whenever I save an album by any artist, right click it, and click "add as new playlist" it makes it so the playlist is...
Community Legend
2181 Views
5 replies
0 likes
PlanFreeCountryDelaware DeviceWindows ComputerOperating SystemWindows 10 My Question or Issue So, basically, a few days ago I wanted to listen to music while I was writing. When I got on there was an advert for Snickers. When i pressed the play butto...
Plan Free Country Delaware Device Windows Computer Operating System Windows 10 My Question or Issue So, basically, a few days ago I wanted to listen to music while I wa...
Casual Listener
665 Views
2 replies
0 likes
As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added.Additionally, the album artwork in the bottom left corner is gone (I have tried resizing the window wi...
As of a few days ago, the 'album' column on the playlists I have created have vanished. I now only have 'title', 'artist' and the date it was added. Additionally, the album artwork in the bottom l...
Roadie
791 Views
2 replies
0 likes
PlanFree/PremiumCountrySuisse Device(Dell Desktop computer)Operating SystemSpotify works correctly on all my devices (My Macbook, Iphone, and online version), but on my desktop computer. When I click Play, it switch automatically to the next song of ...
Plan Free/Premium Country Suisse Device (Dell Desktop computer) Operating System Spotify works correctly on all my devices (My Macbook, Iphone, and online version), but on my desktop com...
Community Legend
2447 Views
5 replies
0 likes
My Question or IssueHi everyone, Since the last update, Daily Mixes are all gone (can't find them ANYWHERE) and my previous song radios all say "this station cannot be started" or "Something went wrong please try again later".Although I could reinsta...
My Question or Issue Hi everyone, Since the last update, Daily Mixes are all gone (can't find them ANYWHERE) and my previous song radios all say "this station cannot be started" or "Somethi...
Newbie
3893 Views
12 replies
0 likes
PlanPremium CountryNetherlands Operating SystemWindows 10 My Question or IssueRecently, several songs have been played distorted.Reinstallation of the Spotify app did not help. I am using the app version 1.0.74.380.g1fcff12 on Windows 10.
Plan Premium Country Netherlands Operating System Windows 10 My Question or Issue Recently, several songs have been played distorted. Reinstallation of the Spo...
Regular
1934 Views
10 replies
0 likes
Using the desktop program, if I go to my sound settings and set the configuration in my playback devices to 5.1 surround, spotify will simply not play.it will skip song after song and then stop. However if i set my speakers to stereo and restart it; ...
Using the desktop program, if I go to my sound settings and set the configuration in my playback devices to 5.1 surround, spotify will simply not play. it will skip song after son...
Casual Listener
2780 Views
1 replies
0 likes
PlanPremium (Student)CountryUnited StatesOperating SystemWindows 10 64 bitVersion1.0.84.344.gfc674f6f My Question or IssueHi there - new poster here! So I had this weird problem where Spotify desktop automatically scrolls down/loads an artist's page ...
Plan Premium (Student) Country United States Operating System Windows 10 64 bit Version 1.0.84.344.gfc674f6f My Question or Issue Hi there - new poster here! So I had this weird prob...
Composer
935 Views
3 replies
4 likes
PlanFreeCountry DeviceHP NotebookOperating SystemWindows 10 My Question or IssueI was wondering if I could make spotify pause instead of mute when other sounds are played?
Plan Free Country Device HP Notebook Operating System Windows 10 My Question or Issue I was wondering if I could make spotify pause instead of mute when other sounds are played?...
Composer
2665 Views
1 replies
0 likes
Spotify just updated to 1.0.80.474.gef6b503e. Where's the change log?
Spotify just updated to 1.0.80.474.gef6b503e. Where's the change log?
Community Legend
4276 Views
10 replies
3 likes
The Avanced label search is not working on the Desktop player (win 10 64bit) but is working fine on the web player.
The Avanced label search is not working on the Desktop player (win 10 64bit) but is working fine on the web player.
Regular
1215 Views
5 replies
0 likes
