Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11434 Views

105 replies

47 likes

  • 11434 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1257 Views

13 replies

2 likes

Possible Bug
  • 1257 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3115 Views

38 replies

2 likes

  • 3115 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8894 Views

0 replies

4 likes

  • 8894 Views
  • 0 replies
  • 4 likes

Local files are not downloading to my phone

Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My desktop is mainly using ethernet but I have tried using wifi inst...

Newbie

  Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My deskto...

Loxer

Community Legend

582 Views

1 replies

1 likes

  • 582 Views
  • 1 replies
  • 1 likes

event date bug (both windows and android)

PlanPremiumCountryhungary Devicewindows 10, oneplus 3T Operating Systemwindows10, android 8 My Question or Issuethe event date is incorrect (shows a month number instead of day) screenshots:

Newbie

Plan Premium Country hungary   Device windows 10, oneplus 3T   Operating System windows10, android 8   My Question or Issue the event date is incorrect (shows a month numbe...

Loxer

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

What's new in 1.0.85.259.g4ab01679?

Looks like this new version dropped. What has changed? Is there an update log?

Visitor

  Looks like this new version dropped. What has changed? Is there an update log?

malcmerlyn

Newbie

1389 Views

3 replies

2 likes

  • 1389 Views
  • 3 replies
  • 2 likes

Solved!! Follow Playlist

PlanFreeCountry BrazilDeviceHP Pavilion Entertainment PCOperating SystemWindows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now is Save on My Library , but not just follow. The others playlists that I Followed alre...

Casual Listener

Plan Free Country  Brazil Device HP Pavilion Entertainment PC Operating System Windows 7   My Question or Issue  Isn't possible anymore to follow playlists? All I can do now ...

julialage

Casual Listener

35452 Views

2 replies

1 likes

  • 35452 Views
  • 2 replies
  • 1 likes

Solved!! Crossfade

OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade does nothing.

Casual Listener

  OS: Windows 10   Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade do...

AngusMcK

Newbie

1935 Views

4 replies

1 likes

  • 1935 Views
  • 4 replies
  • 1 likes

Last Gold School Playlist 6/5/18

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. It's random but it was the perfect playlist for work...

Casual Listener

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. I...

nanich

Newbie

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

This radio station cannot be started

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I have looked around and tried every solution to no ave...

Regular

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I ha...

Sporekid

Regular

3097 Views

4 replies

2 likes

  • 3097 Views
  • 4 replies
  • 2 likes

Superuser Contribution Saved songs do not show up on Artist pages

I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I have saved, the song does not have the check by it to show that it is in the saved song li...

Casual Listener

I saves songs to the my library.  They can be displayed in "Artist" or "Songs" under My Music.   If I go to an artist page or an album page for one of the songs I h...

steviehimself

Newbie

2037 Views

4 replies

0 likes

  • 2037 Views
  • 4 replies
  • 0 likes

Solved!! Windows 10 Desktop never opening after installing

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueToday, I tried to install Spotify on a new (to me) desktop at work. First, I used the download exe file. Once it was downloaded, it would open, but only show a faint frame, ...

Casual Listener

Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue Today, I tried to install Spotify on a new (to me) desktop at work.  First, I used the ...

crystalline15

Casual Listener

1133 Views

2 replies

0 likes

  • 1133 Views
  • 2 replies
  • 0 likes

Solved!! Genres

Sorry, i don't know where is the right place to post,Where's the RAP genre ? there's a lot of nonsense genres and there's others genres missing here...

Newbie

Sorry, i don't know where is the right place to post, Where's the RAP genre ? there's a lot of nonsense genres and there's others genres missing here...

Loxer

Community Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

"Something Went Wrong" message when trying to access artist's page

PlanPremiumCountry USADeviceDell Windows PCOperating SystemWindows 10 My Question or Issue When I click on most artist's pages, I get a message saying, "Something went wrong," then underneath it says, "artist-error-message-TypeError: Cannot read prop...

Casual Listener

Plan Premium Country  USA Device Dell Windows PC Operating System Windows 10   My Question or Issue  When I click on most artist's pages, I get a message saying, "Something w...

Loxer

Community Legend

1548 Views

3 replies

0 likes

  • 1548 Views
  • 3 replies
  • 0 likes

Clearing queue

PlanPremiumCountry UKDeviceDesktop PCOperating SystemWindows 7 64BitSpotify version 1.0.85.259.g4ab01679 My Question or IssueOnce ive listened to my playlist I usually delete the playlist and clear the queue, but now it keeps the last song ive played...

Newbie

Plan Premium Country  UK Device Desktop PC Operating System Windows 7 64Bit Spotify version 1.0.85.259.g4ab01679   My Question or Issue Once ive listened to my playlist I us...

Loxer

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Web Player won't play

PlanPremiumCountry USA Operating SystemWindows 10 Chrome 67.0.3396.99 My Question or Issue I'll start by saying I am using a work laptop and I cannot install the app. I am having a similar problem to Choconatillas https://community.spotify.com/t5/Oth...

Casual Listener

  Plan Premium Country  USA   Operating System Windows 10 Chrome 67.0.3396.99   My Question or Issue   I'll start by saying I am using a work laptop and I can...

21783927

Songwriter

766 Views

3 replies

2 likes

  • 766 Views
  • 3 replies
  • 2 likes

Problems on windows!

PremiumIsraelDevicePCOperating SystemWindows 10My IssueIm using the software on my pc and I get instant random crashes at least once a week, usually when I have queue so it deletes it, that's upsetting. Another issue is the more you put songs to your...

Newbie

 Premium Israel Device PC Operating System Windows 10 My Issue Im using the software on my pc and I get instant random crashes at least once a week, usually when I have queue so it delete...

Loxer

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! add margin between two buttons inside the "Duplicate songs"-Dialog

PlanPremiumCountry GERDeviceThinkPad LaptopOperating SystemWin10 My Question or IssueSorry, but it hurts my eyes every time (see attached pic)

Newbie

Plan Premium Country  GER Device ThinkPad Laptop Operating System Win10   My Question or Issue Sorry, but it hurts my eyes every time 😉 (see attached pic)

Loxer

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Terrible shuffle

PlanPremiumCountry DeviceiPhone 7, iPad, PCOperating SystemiOS 11, Windows 10 My Question or Issue I have a list of more than thousand songs and still I always get the same songs from the same artists. There are a lot of songs I never heard from the ...

Visitor

Plan Premium Country   Device iPhone 7, iPad, PC Operating System iOS 11, Windows 10   My Question or Issue  I have a list of more than thousand songs and still I always get ...

DennyEMufc

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue and history lost on upgrade

Hi, still wondering, why after windows desktop client upgrade both queue and history are lost? Quite annoying.

Regular

Hi,   still wondering, why after windows desktop client upgrade both queue and history are lost? Quite annoying.  

2Late1

Regular

889 Views

4 replies

0 likes

  • 889 Views
  • 4 replies
  • 0 likes

daily mix is gone, search & Radio doesnt work

Plan Premium Country Israel Device One plus 2 (where it all works) Operating System Windows 7Several weeks ago my Daily Mixes disapeared.They do not apear in the Windows app but they do appear on my mobile app.On top of that, when i am trying to acti...

Casual Listener

  Plan Premium Country Israel  Device One plus 2 (where it all works) Operating System Windows 7 Several weeks ago my Daily Mixes disapeared. They do...

TobiasYoung

Composer

1782 Views

7 replies

0 likes

  • 1782 Views
  • 7 replies
  • 0 likes

Superuser Contribution Unable to Connect to Facebook using Spotify client on Windows 10

My Spotify was previously connected to my Facebook account, but when I tried to disconnect and reconnect, I ran into a problem. The 'Log in to Facebook' window appears in the Alt-Tab and Win-Tab menus, but clicking it does nothing. Additionally, on t...

Composer

My Spotify was previously connected to my Facebook account, but when I tried to disconnect and reconnect, I ran into a problem. The 'Log in to Facebook' window appears in the Alt-Tab and Win-Tab menu...

Jollof

Composer

1265 Views

2 replies

5 likes

Desktop
Windows
  • 1265 Views
  • 2 replies
  • 5 likes

Staying in Repeat Track mode after Next Track?

Is there a way to keep Spotify on Repeat Track mode even after I use my media hotkeys to go to next song? What I'd like to do is to put my songs library on shuffle play but keep shuffling to the next song (by using the media hotkeys while I'm working...

Regular

Is there a way to keep Spotify on Repeat Track mode even after I use my media hotkeys to go to next song?   What I'd like to do is to put my songs library on shuffle play but keep shuffling to...

Loxer

Community Legend

584 Views

1 replies

1 likes

  • 584 Views
  • 1 replies
  • 1 likes