Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9031 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
745 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Moderator
1762 Views
33 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PremiumIsraelDevicePCOperating SystemWindows 10My IssueIm using the software on my pc and I get instant random crashes at least once a week, usually when I have queue so it deletes it, that's upsetting. Another issue is the more you put songs to your...
Premium Israel Device PC Operating System Windows 10 My Issue Im using the software on my pc and I get instant random crashes at least once a week, usually when I have queue so it delete...
Community Legend
476 Views
1 replies
0 likes
PlanPremiumCountry GERDeviceThinkPad LaptopOperating SystemWin10 My Question or IssueSorry, but it hurts my eyes every time (see attached pic)
Plan Premium Country GER Device ThinkPad Laptop Operating System Win10 My Question or Issue Sorry, but it hurts my eyes every time 😉 (see attached pic)
Community Legend
540 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 7, iPad, PCOperating SystemiOS 11, Windows 10 My Question or Issue I have a list of more than thousand songs and still I always get the same songs from the same artists. There are a lot of songs I never heard from the ...
Plan Premium Country Device iPhone 7, iPad, PC Operating System iOS 11, Windows 10 My Question or Issue I have a list of more than thousand songs and still I always get ...
Roadie
481 Views
1 replies
0 likes
Hi, still wondering, why after windows desktop client upgrade both queue and history are lost? Quite annoying.
Hi, still wondering, why after windows desktop client upgrade both queue and history are lost? Quite annoying.
Regular
876 Views
4 replies
0 likes
Plan Premium Country Israel Device One plus 2 (where it all works) Operating System Windows 7Several weeks ago my Daily Mixes disapeared.They do not apear in the Windows app but they do appear on my mobile app.On top of that, when i am trying to acti...
Plan Premium Country Israel Device One plus 2 (where it all works) Operating System Windows 7 Several weeks ago my Daily Mixes disapeared. They do...
Composer
1772 Views
7 replies
0 likes
My Spotify was previously connected to my Facebook account, but when I tried to disconnect and reconnect, I ran into a problem. The 'Log in to Facebook' window appears in the Alt-Tab and Win-Tab menus, but clicking it does nothing. Additionally, on t...
My Spotify was previously connected to my Facebook account, but when I tried to disconnect and reconnect, I ran into a problem. The 'Log in to Facebook' window appears in the Alt-Tab and Win-Tab menu...
Composer
1256 Views
2 replies
5 likes
Is there a way to keep Spotify on Repeat Track mode even after I use my media hotkeys to go to next song? What I'd like to do is to put my songs library on shuffle play but keep shuffling to the next song (by using the media hotkeys while I'm working...
Is there a way to keep Spotify on Repeat Track mode even after I use my media hotkeys to go to next song? What I'd like to do is to put my songs library on shuffle play but keep shuffling to...
Community Legend
576 Views
1 replies
1 likes
PlanPremiumCountryUSADevicePC/DesktopOperating SystemWindows 7Internet Connection Speed130-144Mbps My Question or IssueEvery page hangs after opening; from the dashboard to my playlists to friends pages. After a couple of minutes it seems to get most...
Plan Premium Country USA Device PC/Desktop Operating System Windows 7 Internet Connection Speed 130-144Mbps My Question or Issue Every page hangs after opening; from the dashboard ...
Casual Listener
1020 Views
2 replies
0 likes
PlanFreeCountryThailand Device(Computer)Operating System Windows 7 Sp1 up to date.) My Question or IssueI have some troubles after few second of play normaly , the sound cut non stop is impossible to read any song normaly. I try to restart , computer...
Plan Free Country Thailand Device (Computer) Operating System Windows 7 Sp1 up to date.) My Question or Issue I have some troubles after few second of play normaly , th...
Casual Listener
1116 Views
4 replies
0 likes
Operating SystemWindows 10 My Question or Issue How can ı go back an another version of spotify? I didn't like the new one (updated 2 weeks ago). There was a music picture on bottom left and it removed. When you left clicked it . it was showing you t...
Operating System Windows 10 My Question or Issue How can ı go back an another version of spotify? I didn't like the new one (updated 2 weeks ago). There was a music picture on ...
Community Legend
1048 Views
1 replies
0 likes
PlanPremium (Family)Country Brazil DevicePCOperating SystemWin 10 My Question or Issue It's the second time now that when Windows starts or I try to launch the spotify Win10 app I get an invalid name error. See attachment for the exact error message,...
Plan Premium (Family) Country Brazil Device PC Operating System Win 10 My Question or Issue It's the second time now that when Windows starts or I try to launch t...
Community Legend
1940 Views
6 replies
0 likes
you know when spotify starts playing music similar to the one you selected and then you get to click a thumbs up or thumbs down? i want to know what exactly happens when i click a thumbs down.i know if i click a thumbs up, the music gets added to the...
you know when spotify starts playing music similar to the one you selected and then you get to click a thumbs up or thumbs down? i want to know what exactly happens when i click a thumbs dow...
Casual Listener
2275 Views
2 replies
0 likes
PlanFreeCountry U.S.DeviceMicrosoft SurfaceOperating SystemWindowsMy Question or IssueWhen I try to access spotify on this device, I go to play.spotify.com, right, and then it changes to open.spotify.com/login. When that happens, the spotify logo com...
Plan Free Country U.S. Device Microsoft Surface Operating System Windows My Question or Issue When I try to access spotify on this device, I go to play.spotify.com, right, and then it ...
Roadie
3796 Views
8 replies
0 likes
PlanPremium CountryBrazil Device(Gaming PC) Operating System(Windows 10 Pro.) My Question or Issue Hello, my problem is the Desktop Overlay, i want to know why it does not work, the option is checked but when i tap hotkeys nothing happens.I see strea...
Plan Premium Country Brazil Device (Gaming PC) Operating System (Windows 10 Pro.) My Question or Issue Hello, my problem is the Desktop Overla...
Casual Listener
1817 Views
2 replies
1 likes
Windows 10, spotify is not responsive to window size change.The right side is cut off here, so i cannot adjust the volume slide, skip to next song, see the activity feed, nor access the second half of the playback bar
Windows 10, spotify is not responsive to window size change. The right side is cut off here, so i cannot adjust the volume slide, skip to next song, see the activity feed, nor access the second half...
Regular
1674 Views
5 replies
0 likes
PlanPremiumCountry CanadaDeviceLenovo Yoga 700Operating SystemWindows 10 My Question or IssueHi, when I load my Local Files onto Spotify, some of the images (the cover images on the songs) randomly dissapear. Is there a reason for this and how do I f...
Plan Premium Country Canada Device Lenovo Yoga 700 Operating System Windows 10 My Question or Issue Hi, when I load my Local Files onto Spotify, some of the images (the cover i...
Community Legend
4145 Views
33 replies
0 likes
Desktop 1.0.85.259.g4ab01679Android 8.4.63.584 armV7(Premium) Sorting by artist:PC 1. Boney M. - Rasputin (Album: Nightflight to Venus)2. Boney M. - Gotto Go Home (Album: Oceans Of Fantasy) Android1. Boney M. - Gotto Go Home (Album: Oceans Of Fantasy...
Desktop 1.0.85.259.g4ab01679 Android 8.4.63.584 armV7 (Premium) Sorting by artist: PC 1. Boney M. - Rasputin (Album: Nightflight to Venus) 2. Boney M. - Gotto Go Home (Alb...
Casual Listener
533 Views
1 replies
1 likes
PlanPremiumCountry Netherlands Operating System(Ubuntu) My Question or IssueThere are no new albums recommended anymore on the app for Android.This makes Spotify unattractive to me.No spot for something like that..? So where can I submit the idea?Jus...
Plan Premium Country Netherlands Operating System (Ubuntu) My Question or Issue There are no new albums recommended anymore on the app for Android. This makes Sp...
Casual Listener
593 Views
2 replies
0 likes
Has the Last.fm option been removed from spotify desktop on windows? I can connect to my last.fm and the option to login to last.fm seems to be gone
Has the Last.fm option been removed from spotify desktop on windows? I can connect to my last.fm and the option to login to last.fm seems to be gone 😞
Roadie
997 Views
2 replies
1 likes
PlanFreeCountry USDeviceDesktop Operating SystemWindows 10 My Question or Issue So for some stupid reason, Spotify tells me that my friend feed has failed to load on the desktop app, and if I try to refresh it, a 1/1000 of a second later it will tell...
Plan Free Country US Device Desktop Operating System Windows 10 My Question or Issue So for some stupid reason, Spotify tells me that my friend feed has faile...
Community Legend
735 Views
1 replies
0 likes
