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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2350 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154494 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

146966 Views

295 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11457 Views

1 replies

6 likes

  • 11457 Views
  • 1 replies
  • 6 likes

Spotify showing desktop overlay after last update although I disabled the option in settings

Spotify showing desktop overlay after last update although I disabled the option in settings

Casual Listener

Spotify showing desktop overlay after last update although I disabled the option in settings

barry1001

Regular

3211 Views

16 replies

28 likes

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  • 16 replies
  • 28 likes

Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanPremiumCountryUKDeviceCustom PCOperating SystemWindows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happening since the new windows 10 update

Casual Listener

Plan Premium Country UK Device Custom PC Operating System Windows   My Question or Issue  Music keys on keyboard or mouse dont work when show media overlay is on its been happenin...

Loxer

Community Legend

1131 Views

1 replies

0 likes

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Windows 10 app not opening share links

PlanPremiumCountryMexicoDeviceDell Inspiron 15 7567Operating SystemWindows 10 v1803Spotify Client version1.80.474.0 My Question or IssueBefore installing the Windows 10 app, the desktop app was able to open share links from the web. Now when I click ...

Casual Listener

Plan Premium Country Mexico Device Dell Inspiron 15 7567 Operating System Windows 10 v1803 Spotify Client version 1.80.474.0   My Question or Issue Before installing the Windows 10 a...

630 Views

0 replies

0 likes

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Windows Desktop Spotify does not have the option to connect to Last.FM

I'm trying to setup scrobbling with the desktop version of Spotify, but the option doesn't exist. There is no last.fm option in my social settings. It's there on my Android device, but isn't there at all for desktop. Is dektop scrobbling no longer su...

Newbie

I'm trying to setup scrobbling with the desktop version of Spotify, but the option doesn't exist. There is no last.fm option in my social settings. It's there on my Android device, but isn't there at...

peterle24

Casual Listener

1722 Views

6 replies

6 likes

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  • 6 replies
  • 6 likes

Superuser Contribution On my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

PlanPremiumCountryMaltaDeviceDell Inspiron 13Operating SystemWindows My Question or IssueOn my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

Newbie

Plan Premium Country Malta Device Dell Inspiron 13 Operating System Windows   My Question or Issue On my desktop Spotify app, the song cover picture is not longer showing at the bottom...

sugar_princess6

Newbie

21645 Views

11 replies

14 likes

  • 21645 Views
  • 11 replies
  • 14 likes

Superuser Contribution Playlist glitching

Premium SpotifyAustralia Windows, iPhone My Question or Issue My playlist titled "Birds4Thirds" on spotify had "reset" about 2 days ago, with alot of songs added date changed to "added 2 days ago" when untrue, as I add to my playlist everyday. Althou...

Newbie

Premium Spotify Australia   Windows, iPhone     My Question or Issue  My playlist titled "Birds4Thirds" on spotify had "reset" about 2 days ago, with alot of songs added da...

Alfredo

Roadie

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Spotify on Windows 10 - Music banner in left corner (currently playing song)

PlanFree/PremiumCountry Device(Desktop)Operating System(Windows 10) My Question or Issue Hello, last 2 days in my windows 10 desktop app spotify will to display a banner with a currently playing song. How i can disable it ? I check settings it is her...

Newbie

Plan Free/Premium Country   Device (Desktop) Operating System (Windows 10)   My Question or Issue   Hello, last 2 days in my windows 10 desktop app spotify will to disp...

Loxer

Community Legend

17385 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Delete song preview while modifying volume level

PlanFreeCountryItaly DeviceHP ZBook G2uOperating SystemWindows 10 My Question or IssueWhile I modify the volume it shows the volume bar and also the songs playing or played. I don't want to see the song since it's unprofessional while I'm sharing my ...

Newbie

Plan Free Country Italy   Device HP ZBook G2u Operating System Windows 10  My Question or Issue While I modify the volume it shows the volume bar and also the songs playing or pla...

408 Views

0 replies

0 likes

  • 408 Views
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Solved!! Normal volume for 0,5 second and much lower volume after that

PlanPremiumCountryFI DeviceDell business laptopOperating SystemWin 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down to significantly lower volume. Normal volume used to be 17, now 50 gives approximately ...

Regular

Plan Premium Country FI  Device Dell business laptop Operating System Win 10   My Question or Issue  Music starts at normal volume for 0,5 seconds. After that it turns down t...

fakoff

Regular

1070 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

No matter how many times I press the shuffle button, it always plays the few songs of this album...

No matter how many times I press the shuffle button, it always plays the few songs of this album... The playlist is huge, and I already unsaved an album a while ago because it was playing songs from that album too much. Not that that is connected, bu...

Music Fan

No matter how many times I press the shuffle button, it always plays the few songs of this album... The playlist is huge, and I already unsaved an album a while ago because it was playing songs from ...

428 Views

0 replies

0 likes

  • 428 Views
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  • 0 likes

Spotify Song Images no longer there

Free Plan - Spotify Free Desktop Just recently after an update the Spotify Song image is no longer there, is there any fix for that?

Newbie

Free Plan - Spotify Free Desktop  Just recently after an update the Spotify Song image is no longer there, is there any fix for that?

teo13g

Roadie

908 Views

2 replies

4 likes

  • 908 Views
  • 2 replies
  • 4 likes

Desktop App not syncing saved songs that I add to (Your Library/Songs/) from my phone or laptop

PlanPremiumCountry USA DevicePCOperating SystemWindows 7 My Question or Issue I will save (click the +) songs on my phone and laptop. These songs sync and are shown on the phone or laptop, but I can not see them on the desktop. If I add a song from t...

Newbie

Plan Premium Country  USA    Device PC Operating System Windows 7   My Question or Issue  I will save (click the +) songs on my phone and laptop. These songs sync ...

rhinyx

Casual Listener

4794 Views

1 replies

13 likes

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  • 1 replies
  • 13 likes

Superuser Contribution Music Playing Something Else

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueI use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is a song called "Hip Hop Phile," but instead of playing the song they play a reaction ...

Newbie

Plan Free Country  United States Device Laptop Operating System Windows 10   My Question or Issue I use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is...

Alfredo

Roadie

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Spotify wont open

My spotify stopped working, the program just doesnt launch!Ive tried everything, unistalled, deleted all spotify registry, restarted the computer, adm mode, compatibility mode but it just doesnt work...

Casual Listener

My spotify stopped working, the program just doesnt launch! Ive tried everything, unistalled, deleted all spotify registry, restarted the computer, adm mode, compatibility mode but it just doesnt wo...

DaiVernon

Casual Listener

1186 Views

2 replies

0 likes

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Solved!! Icon?

When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10

Regular

When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it?      Windows10

Loxer

Community Legend

887 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

LAST.FM disappeared from Settings

Lately Spotify is giving users ALOT of troubles to scrobble to LAST.FM.After disabling it to try to fix a problem, I now cannot see anywhere in the settings the option to turn LastFM scrobbling back on! It used to be below the Connect to Facebook but...

Newbie

Lately Spotify is giving users ALOT of troubles to scrobble to LAST.FM. After disabling it to try to fix a problem, I now cannot see anywhere in the settings the option to turn LastFM scrobbling bac...

user-removed

Not applicable

42978 Views

6 replies

27 likes

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  • 6 replies
  • 27 likes

update spotify then error now lost my download song

PlanPremiumCountry IndonesiaDevice(notebook)Operating System(Windows 10) My Question or Issue im just update my spotify, after that my notebook freeze after my spotify open when startup which is i disable it. and now, i lost my download song. how it ...

Newbie

Plan Premium Country  Indonesia Device (notebook) Operating System (Windows 10)   My Question or Issue  im just update my spotify, after that my notebook freeze after my spot...

321 Views

0 replies

0 likes

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Superuser Contribution Spotify Mutes All Programs

Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause spotify all the sound from my apps just gets muted (games, y...

Casual Listener

Hello   The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause ...

Alfredo

Roadie

2167 Views

1 replies

2 likes

  • 2167 Views
  • 1 replies
  • 2 likes

Solved!! overlay problem in the new update

with the new update for windows the "desktop overlay with media keys" feature is showing disabled yet still showing up,i can disable it but if i reopen spotify the settings revert back but it still shows disabled.

Casual Listener

with the new update for windows the "desktop overlay with media keys" feature is showing disabled yet still showing up, i can disable it but if i reopen spotify the settings revert back but it still...

andereoliveira

Casual Listener

5369 Views

4 replies

5 likes

  • 5369 Views
  • 4 replies
  • 5 likes

Display search results directly as list again

Since the new update search results are not directly shown as a list anymore.With the new search long song names get cut off (see the pictures) and additional information like duration, popularity, album and explicitness are not directly shown anymor...

Casual Listener

Since the new update search results are not directly shown as a list anymore. With the new search long song names get cut off (see the pictures) and additional information like duration, popularity,...

brutedawg

Music Fan

1730 Views

1 replies

12 likes

  • 1730 Views
  • 1 replies
  • 12 likes