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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2522 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156654 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

153543 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11539 Views

1 replies

6 likes

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Headset hot keys AND overlay

Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem.I hate the overlay so i have it turned off, recently I've noticed that it doesnt stay turned off...

Casual Listener

  Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224   This used to work fine, but since the latest update I've noticed I have a problem. I hate the overlay so...

774 Views

0 replies

1 likes

win 10
Wireless headset
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Playlist gone

Hi, I did not login for quite a while and now my playlists are gone.Is there a way to recover them or are the lost for good ? cheers

Casual Listener

Hi, I did not login for quite a while and now my playlists are gone. Is there a way to recover them or are the lost for good ?   cheers 

jsannn

Community Legend

545 Views

1 replies

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Scrobbling local files

PlanPremiumCountry IsraelDeviceDell laptopOperating SystemWindows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on windows. It works on android for me (after updating, before it posed a similiar problem) but still...

Regular

Plan Premium Country  Israel Device Dell laptop Operating System Windows 10   My Question or Issue   Spotify (1.0.82) does not scroblle local files (nly local) on window...

411 Views

0 replies

1 likes

  • 411 Views
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Can't add all from Spotify playlist to personal playlist

PlanPremium Operating SystemWindows 8.1 My Question or IssueToday I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own playlists. By "Spotify playlist" I mean playlists that are "By Spotify". T...

Regular

Plan Premium   Operating System Windows 8.1   My Question or Issue Today I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own...

qq8-8ct_cs4lk

Regular

807 Views

2 replies

0 likes

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Solved!! Cant log in, error code 17 on Windows 10

Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this! When i try to log in the error message says (translated) "A firewall may be blocking Spotify. Change its settings to allow Spotify throug...

Casual Listener

  Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this!   When i try to log in the error message says (translated) "A firewall ...

Some1Else

Casual Listener

37391 Views

32 replies

17 likes

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Superuser Contribution Spotify too slow on mobile

I'm using Google Translate, if someone does not understand, sorry.I use the Android operating systemWell, recently an update occurred in the application (version: 8.4.56.803), after this update the application simply started to have a gigantic slowne...

Newbie

I'm using Google Translate, if someone does not understand, sorry. I use the Android operating system Well, recently an update occurred in the application (version: 8.4.56.803), after this update t...

Alfredo

Roadie

1312 Views

5 replies

1 likes

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  • 5 replies
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Can't Purchase Premium

PlanFreeCountryUSADevicePC (Desktop)Operating SystemWindows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through my browser (Google Chrome) using my PayPal balance, however, when I attempt to c...

Newbie

Plan Free Country USA Device PC (Desktop) Operating System Windows 10 (Version 1709) OS Build 16299.431   My Question or Issue  I am attempting to purchase Spotify Premium through...

304 Views

0 replies

0 likes

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Ad won't play, no music

PlanFree/Country DeviceLaptop PCOperating SystemWindows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the music would continue after the ad. Only the ad is not playing, no matter the song I sele...

Newbie

Plan Free/ Country   Device Laptop PC Operating System Windows 10   My Question or Issue   One day as I was listening to my music it just stopped. I checked and it said the ...

669 Views

0 replies

1 likes

  • 669 Views
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Can't access on windows 10 app

PlanPremiumCountryParaguay Operating SystemWindows 10 My Question or IssueI downloaded the desktop version of spotify and cannot use it. I tryed so many times to access but i recibed first Error 2, and after Error 7. I have proxy settings, i tryed to...

Casual Listener

Plan Premium Country Paraguay   Operating System Windows 10   My Question or Issue I downloaded the desktop version of spotify and cannot use it. I tryed so many times to access bu...

Sashkaz

Casual Listener

962 Views

5 replies

0 likes

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Disliked songs started playing again. (Premium)

PlanPremium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up until a few minutes ago. The like and dislike buttons disappeared and the...

Casual Listener

Plan Premium   My Question or Issue  I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up unti...

Loxer

Community Legend

659 Views

2 replies

0 likes

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Playlist isn’t working

My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried restarting my phone and uninstalling and re installing. It’s making me rea...

Newbie

    My Question or Issue  I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried ...

294 Views

0 replies

0 likes

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Spotify showing desktop overlay after last update although I disabled the option in settings

Spotify showing desktop overlay after last update although I disabled the option in settings

Casual Listener

Spotify showing desktop overlay after last update although I disabled the option in settings

barry1001

Regular

3269 Views

16 replies

28 likes

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  • 16 replies
  • 28 likes

Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanPremiumCountryUKDeviceCustom PCOperating SystemWindows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happening since the new windows 10 update

Casual Listener

Plan Premium Country UK Device Custom PC Operating System Windows   My Question or Issue  Music keys on keyboard or mouse dont work when show media overlay is on its been happenin...

Loxer

Community Legend

1137 Views

1 replies

0 likes

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  • 1 replies
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Windows 10 app not opening share links

PlanPremiumCountryMexicoDeviceDell Inspiron 15 7567Operating SystemWindows 10 v1803Spotify Client version1.80.474.0 My Question or IssueBefore installing the Windows 10 app, the desktop app was able to open share links from the web. Now when I click ...

Casual Listener

Plan Premium Country Mexico Device Dell Inspiron 15 7567 Operating System Windows 10 v1803 Spotify Client version 1.80.474.0   My Question or Issue Before installing the Windows 10 a...

632 Views

0 replies

0 likes

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Windows Desktop Spotify does not have the option to connect to Last.FM

I'm trying to setup scrobbling with the desktop version of Spotify, but the option doesn't exist. There is no last.fm option in my social settings. It's there on my Android device, but isn't there at all for desktop. Is dektop scrobbling no longer su...

Newbie

I'm trying to setup scrobbling with the desktop version of Spotify, but the option doesn't exist. There is no last.fm option in my social settings. It's there on my Android device, but isn't there at...

peterle24

Casual Listener

1736 Views

6 replies

6 likes

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Superuser Contribution On my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

PlanPremiumCountryMaltaDeviceDell Inspiron 13Operating SystemWindows My Question or IssueOn my desktop Spotify app, the song cover picture is not longer showing at the bottom left corner.

Newbie

Plan Premium Country Malta Device Dell Inspiron 13 Operating System Windows   My Question or Issue On my desktop Spotify app, the song cover picture is not longer showing at the bottom...

sugar_princess6

Newbie

21673 Views

11 replies

14 likes

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Superuser Contribution Playlist glitching

Premium SpotifyAustralia Windows, iPhone My Question or Issue My playlist titled "Birds4Thirds" on spotify had "reset" about 2 days ago, with alot of songs added date changed to "added 2 days ago" when untrue, as I add to my playlist everyday. Althou...

Newbie

Premium Spotify Australia   Windows, iPhone     My Question or Issue  My playlist titled "Birds4Thirds" on spotify had "reset" about 2 days ago, with alot of songs added da...

Alfredo

Roadie

729 Views

1 replies

0 likes

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Spotify on Windows 10 - Music banner in left corner (currently playing song)

PlanFree/PremiumCountry Device(Desktop)Operating System(Windows 10) My Question or Issue Hello, last 2 days in my windows 10 desktop app spotify will to display a banner with a currently playing song. How i can disable it ? I check settings it is her...

Newbie

Plan Free/Premium Country   Device (Desktop) Operating System (Windows 10)   My Question or Issue   Hello, last 2 days in my windows 10 desktop app spotify will to disp...

Loxer

Community Legend

17395 Views

3 replies

0 likes

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Delete song preview while modifying volume level

PlanFreeCountryItaly DeviceHP ZBook G2uOperating SystemWindows 10 My Question or IssueWhile I modify the volume it shows the volume bar and also the songs playing or played. I don't want to see the song since it's unprofessional while I'm sharing my ...

Newbie

Plan Free Country Italy   Device HP ZBook G2u Operating System Windows 10  My Question or Issue While I modify the volume it shows the volume bar and also the songs playing or pla...

412 Views

0 replies

0 likes

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Solved!! Normal volume for 0,5 second and much lower volume after that

PlanPremiumCountryFI DeviceDell business laptopOperating SystemWin 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down to significantly lower volume. Normal volume used to be 17, now 50 gives approximately ...

Regular

Plan Premium Country FI  Device Dell business laptop Operating System Win 10   My Question or Issue  Music starts at normal volume for 0,5 seconds. After that it turns down t...

fakoff

Regular

1072 Views

2 replies

1 likes

  • 1072 Views
  • 2 replies
  • 1 likes