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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30983 Views
  • 72 replies
  • 24 likes
  • 30983 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61375 Views
  • 256 replies
  • 21 likes
  • 61375 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3849 Views
  • 1 replies
  • 6 likes
  • 3849 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143661 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143661 Views
  • 0 replies
  • 26 likes

Sponsored messages doesnt load

The sponsored messages doesnt load sometimes, i have to restart the software then. What can I do?

  • Newbie
  • The sponsored messages doesnt load sometimes, i have to restart the software then. What can I do?  
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Artist remains in my library despite removing songs and unfollowing

There is an artist in my library I cannot remove.In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there. But while as soon as I unfollow an artist whose songs are not in the library, it disap...

  • Newbie
  • There is an artist in my library I cannot remove. In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there.   But while as soon as I u...
  • Changes8
  • Newbie
  • 410 Views
  • 1 replies
  • 2 likes
  • 410 Views
  • 1 replies
  • 2 likes

Stations Disappearing

I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything.

  • Newbie
  • I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything. 
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Stop Windows from Muting Spotify when screen turns off

Hi, Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep? My XPS 13 can play spotify back without issue from the desktop app, and after 2 minutes on battery, my screen turns o...

  • Music Fan
  • Hi,   Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep?   My XPS 13 can play spotify back without issue fr...
  • meahtenoha
  • Spotify
  • 29529 Views
  • 10 replies
  • 1 likes
  • 29529 Views
  • 10 replies
  • 1 likes

Superuser Contribution Windows 10 and Power Management

I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10. Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. That is, it is not honouring the "Put the computer to sleep" setting...

  • Visitor
  • I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10.   Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. &nb...
  • meahtenoha
  • Spotify
  • 25433 Views
  • 15 replies
  • 27 likes
  • Windows
  • 25433 Views
  • 15 replies
  • 27 likes

music stuttering on acer one 10 notebook

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for every song. I can't listen to anything now. I've cleaned up the mem...

  • Casual Listener
  • I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it.   Once it starts, it does it for ever...
  • khush37
  • Casual Listener
  • 1062 Views
  • 6 replies
  • 0 likes
  • 1062 Views
  • 6 replies
  • 0 likes

[bug] Can't play current song when changing audio output

I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking station). When I start playing music, it's fine, but wh...

  • Regular
  • I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking stat...
  • b8i
  • Music Fan
  • 5772 Views
  • 7 replies
  • 34 likes
  • Windows
  • 5772 Views
  • 7 replies
  • 34 likes

Historical queue keeps returning

Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I restart my computer and Spotify and put on an album, th...

  • Casual Listener
  • Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I rest...
  • 681 Views
  • 0 replies
  • 13 likes
  • 681 Views
  • 0 replies
  • 13 likes

All Local Files Grayed Out/Unavailable

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was matched up to the already existing song on Spotify...

  • Casual Listener
  • All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was...
  • mjoleszczak
  • Regular
  • 1491 Views
  • 5 replies
  • 1 likes
  • 1491 Views
  • 5 replies
  • 1 likes

Volume Control On a second Device

Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Laptop! I'm hoping in the future you would add this feat...

  • Newbie
  • Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Lapto...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Spotify not updating my/my friends activity

For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my friends when they use the app on their mobiles, but ...

  • Newbie
  • For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my f...
  • kokopeli
  • Newbie
  • 4448 Views
  • 19 replies
  • 38 likes
  • 4448 Views
  • 19 replies
  • 38 likes

Video playing upside down in Windows Spotify Client (1.0.80.474.gef6b503e)

Bug Details: Windows Spotify Client (1.0.80.474.gef6b503e)Windows 10 Operating SystemUser Account: barezinaIncident Date: (approx) 2018-05-12 00:25:00 UTC.Description: User played the song 'No Tears to Cry - Ariana Grande', and the video played in th...

  • Newbie
  • Bug Details:   Windows Spotify Client (1.0.80.474.gef6b503e) Windows 10 Operating System User Account: barezina Incident Date: (approx) 2018-05-12 00:25:00 UTC. Description: User played t...
  • user-removed
  • Not applicable
  • 492 Views
  • 1 replies
  • 1 likes
  • 492 Views
  • 1 replies
  • 1 likes

A Windows Store installation of Spotify was found in your system.

I'm trying to install spotify desktop version (not windows store app) and cannot do it.I get this error. "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update through the Windows Store" I ha...

  • Music Fan
  • I'm trying to install spotify desktop version (not windows store app) and cannot do it. I get this error.     "A Windows Store installation of Spotify was found in your system.  Pl...
  • MasicoreLord
  • Casual Listener
  • 29971 Views
  • 4 replies
  • 6 likes
  • 29971 Views
  • 4 replies
  • 6 likes

Superuser Contribution How to Clear Queue?

I am currently not able to clear my que. What can I do to fix this?

  • Casual Listener
  • I am currently not able to clear my que. What can I do to fix this?
  • 5Flux
  • Casual Listener
  • 846 Views
  • 2 replies
  • 0 likes
  • 846 Views
  • 2 replies
  • 0 likes

Ads freeze on PC application Windows 10

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes it to play the ad and continue the music.

  • Casual Listener
  • For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes ...
  • Luke
  • Spotify Star
  • 913 Views
  • 1 replies
  • 0 likes
  • Free
  • 913 Views
  • 1 replies
  • 0 likes

Can't see my friends activity or they can't see mine

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

  • Newbie
  • So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!
  • user-removed
  • Not applicable
  • 1609 Views
  • 7 replies
  • 5 likes
  • 1609 Views
  • 7 replies
  • 5 likes

Radio doesn't work

I'm getting "Error" Failed to Load when i hit the Radio button. Anybody else getting this or know the cause? Same problem on my Iphone...

  • Casual Listener
  • I'm getting "Error" Failed to Load when i hit the Radio button.  Anybody else getting this or know the cause?  Same problem on my Iphone...
  • user-removed
  • Not applicable
  • 1120 Views
  • 5 replies
  • 0 likes
  • 1120 Views
  • 5 replies
  • 0 likes

The Mars Volta Viscera Eyes Wrong Version

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song and not the album version. This problem seems relati...

  • Casual Listener
  • Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song a...
  • Andromeda151
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Problema Feed Amici

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostante il fatto che ascoltano musica abitualmente).Il mi...

  • Newbie
  • Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostant...
  • simona_
  • Casual Listener
  • 7028 Views
  • 1 replies
  • 6 likes
  • 7028 Views
  • 1 replies
  • 6 likes

Spotify Hi-Fi

Hi All, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to finally ...

  • Casual Listener
  • Hi All,   I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list...
  • 533 Views
  • 0 replies
  • 0 likes
  • 533 Views
  • 0 replies
  • 0 likes