Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 71522 Views
  • 79 replies
  • 27 likes
  • 71522 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • morefluff
  • Music Fan
  • 87359 Views
  • 282 replies
  • 22 likes
  • 87359 Views
  • 282 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6305 Views
  • 1 replies
  • 6 likes
  • 6305 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146731 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146731 Views
  • 0 replies
  • 26 likes

Spotify showing desktop overlay after last update although I disabled the option in settings

Spotify showing desktop overlay after last update although I disabled the option in settings

  • Casual Listener
  • Spotify showing desktop overlay after last update although I disabled the option in settings
  • barry1001
  • Regular
  • 2450 Views
  • 16 replies
  • 28 likes
  • 2450 Views
  • 16 replies
  • 28 likes

Proxy not working on Windows 10

PlanPremiumCountryGermany DeviceHPOperating SystemWindows 10 My Question or IssueSince version: 1.0.83.318.g6c07039dProxies which do not require authentication are not working. Proxies with authentication are working. I am for years only in this comm...

  • Regular
  • Plan Premium Country Germany   Device HP Operating System Windows 10   My Question or Issue Since version: 1.0.83.318.g6c07039d Proxies which do not require authentication ...
  • emk888
  • Regular
  • 2703 Views
  • 2 replies
  • 1 likes
  • 2703 Views
  • 2 replies
  • 1 likes

Superuser Contribution Family plan problems

PlanPremiumCountry USADeviceiphone 6s+ and iphone 7Operating Systemupdated ios My Question or IssueMy wife and I cannot use bluetooth access simultaneously to our playlists without getting "crosstalk" between our playlists. How do we run our own play...

  • Casual Listener
  • Plan Premium Country  USA Device iphone 6s+ and iphone 7 Operating System updated ios   My Question or Issue My wife and I cannot use bluetooth access simultaneously to our play...
  • Alfredo
  • Roadie
  • 385 Views
  • 4 replies
  • 0 likes
  • 385 Views
  • 4 replies
  • 0 likes

Volume overlay keeps coming back

PlanFree Operating SystemWindows 10 The banner keeps popping out even though disabled it. Turn on and off the overlay will keep it off for a while, after that it'll popping up again. I even deleted the cache on %appdata% and still keep happening (the...

  • Newbie
  • Plan Free   Operating System Windows 10   The banner keeps popping out even though disabled it. Turn on and off the overlay will keep it off for a while, after that it'll popping up a...
  • Loxer
  • Community Legend
  • 832 Views
  • 1 replies
  • 3 likes
  • 832 Views
  • 1 replies
  • 3 likes

Solved!! Cant get rid of spotify task. Wont restart because "spotify is already running"

Just as the title says i cant get the process to end so i can restart it or reinstall. Cant end the task in task manager because "access is denied" even though im the administrator. Cant delete the "Spotify" subfolder because " its currently being us...

  • Casual Listener
  •    Just as the title says i cant get the process to end so i can restart it or reinstall. Cant end the task in task manager because "access is denied" even though im the administrator. Can...
  • Thunderwesel
  • Casual Listener
  • 1692 Views
  • 2 replies
  • 0 likes
  • 1692 Views
  • 2 replies
  • 0 likes

Error Code 4

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI keep getting error code 4 when I have wifi

  • Casual Listener
  • Plan Free Country UK   Device PC Operating System Windows 10   My Question or Issue I keep getting error code 4 when I have wifi 
  • Sebasty
  • Community Legend
  • 764 Views
  • 1 replies
  • 0 likes
  • 764 Views
  • 1 replies
  • 0 likes

i cannot see my friends' activity

PlanPremiumCountryPhilippines Deviceacer swift 3Operating System My Question or Issue i cannot see my friends activity even if i alreadyswitched the show right bar to green

  • Newbie
  • Plan Premium Country Philippines   Device acer swift 3 Operating System     My Question or Issue  i cannot see my friends activity even if i alreadyswitched the show ri...
  • henryromerl
  • Casual Listener
  • 524 Views
  • 2 replies
  • 0 likes
  • 524 Views
  • 2 replies
  • 0 likes

Spotify won't play anything

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue Since 2 days ago, Spotify keeps skipping all the songs. If I select one it says its unavailable.If I uninstall spotify, and the sound driver it works. But then it wont w...

  • Casual Listener
  •   Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue   Since 2 days ago, Spotify keeps skipping all the songs. If I select one i...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Spotify skips every song all the time

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue Since 2 days ago, Spotify keeps skipping all the songs. If I select one it says its unavailable.If I uninstall spotify, and the sound driver it works. But then it wont w...

  • Casual Listener
  •   Plan Premium Country  Sweden Device PC Operating System Windows 10   My Question or Issue   Since 2 days ago, Spotify keeps skipping all the songs. If I select one i...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Song image gone

PlanPremiumCountry DenmarkDeviceMM VisionOperating SystemWindows 10 My Question or IssueI was playing some music and then I wanted to make the song image bigger, but it disappeared and I cant get it back. Please help.

  • Newbie
  • Plan Premium Country  Denmark Device MM Vision Operating System Windows 10   My Question or Issue I was playing some music and then I wanted to make the song image bigger, but it ...
  • Loxer
  • Community Legend
  • 5337 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 5337 Views
  • 1 replies
  • 0 likes

Proxy problem since late update

Hi everybody. My desktop Spotify (windows 10) doesn´t work since last update. I search in proxy configuration and doesn´t appears HTTPS, only HTTP. It may be the problem?Sorry for my english...it's not my stronge languagePlanPremiumCountry ArgentinaD...

  • Newbie
  • Hi everybody.  My desktop Spotify (windows 10) doesn´t work since last update. I search in proxy configuration and doesn´t appears HTTPS, only HTTP. It may be the problem? Sorry for my english...
  • emmjott
  • Music Fan
  • 2688 Views
  • 2 replies
  • 2 likes
  • 2688 Views
  • 2 replies
  • 2 likes

Superuser Contribution Some songs arent playing though i have a premium account

i have been trying to play a sound, i can find it on pc but vant play it and on my iphone it wont appear at all.

  • Casual Listener
  • i have been trying to play a sound, i can find it on pc but vant play it and on my iphone it wont appear at all.
  • Alfredo
  • Roadie
  • 779 Views
  • 3 replies
  • 0 likes
  • 779 Views
  • 3 replies
  • 0 likes

How do I share/send a song to another Spotify user?

Am I missing something here? I swear there used to be a way to send a song to a friend on Spotify who is also a Spotify user. In fact, I used to have an Inbox where these messages would appear, but I can no longer find my Inbox. I don't like having t...

  • Gig Goer
  • Am I missing something here? I swear there used to be a way to send a song to a friend on Spotify who is also a Spotify user. In fact, I used to have an Inbox where these messages would appear, but I...
  • Loxer
  • Community Legend
  • 17447 Views
  • 1 replies
  • 26 likes
  • 17447 Views
  • 1 replies
  • 26 likes

Solved!! Song picture not showing

A while ago I noticed that the picture of the song I was listening wasn't showing anymore (as the picture is showing). https://gyazo.com/e76b70c7afb83f20bd1efd34c6cb3caf. And I have not been able to get it to show up again. Does anybody know how to g...

  • Regular
  •     A while ago I noticed that the picture of the song I was listening wasn't showing anymore (as the picture is showing). https://gyazo.com/e76b70c7afb83f20bd1efd34c6cb3caf. And I ha...
  • Loxer
  • Community Legend
  • 52934 Views
  • 5 replies
  • 1 likes
  • 52934 Views
  • 5 replies
  • 1 likes

Picutes not not showing

PlanPremiumCountry UKDeviceWindowsOperating SystemWindows 8 My Question or Issue When i search artists and go on there page the images do not load?

  • Newbie
  •   Plan Premium Country  UK Device Windows Operating System Windows 8   My Question or Issue  When i search artists and go on there page the images do not load?
  • Loxer
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Can't drag tracks in newest Spotify app update (v1.83.318.0)

My Question or Issue The Windows Spotify app was just updated via Windows Store to v1.83.318.0. App restarted after update, and when it started up again, I could no longer drag and drop tracks into playlists, or drag and drop playlist tracks to re-or...

  • Casual Listener
  • My Question or Issue   The Windows Spotify app was just updated via Windows Store to v1.83.318.0. App restarted after update, and when it started up again, I could no longer drag and drop trac...
  • PomPomTom
  • Casual Listener
  • 1073 Views
  • 1 replies
  • 0 likes
  • 1073 Views
  • 1 replies
  • 0 likes

COMDLG32.dll: PqthFindExtensionW not found

PlanFree/PremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue Upon starting Spotify I get the following message:---------------------------Spotify.exe - Entry Point Not Found---------------------------The procedure entry point ...

  • Newbie
  • Plan Free/Premium Country   Device Desktop Operating System Windows 10   My Question or Issue  Upon starting Spotify I get the following message: -------------------------...
  • Loxer
  • Community Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Playlists suddenly saves as Album - Artist

PlanPremiumCountry Norway Operating SystemWindows 10 My Question or Issue Hi! Spotify suddenly saves playlists as Album - Artist, and it's really annoying to have to manually change to Artist - Album. Can't find any way in settings to change it eithe...

  • Newbie
  • Plan Premium Country  Norway   Operating System Windows 10   My Question or Issue   Hi!   Spotify suddenly saves playlists as Album - Artist, and it's really anno...
  • jsannn
  • Community Legend
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify too slow on mobile

I'm using Google Translate, if someone does not understand, sorry.I use the Android operating systemWell, recently an update occurred in the application (version: 8.4.56.803), after this update the application simply started to have a gigantic slowne...

  • Newbie
  • I'm using Google Translate, if someone does not understand, sorry. I use the Android operating system Well, recently an update occurred in the application (version: 8.4.56.803), after this update t...
  • Alfredo
  • Roadie
  • 1090 Views
  • 5 replies
  • 1 likes
  • 1090 Views
  • 5 replies
  • 1 likes

Superuser Contribution Music fades when no sounds are present

Hi, I am currently running W10 on PC, and I have a problem where spotify fades out when there are no other sounds present on the PC, which is quiet the opposite from what everyone else is having problem with. I have checked all settings which include...

  • Casual Listener
  •   Hi,   I am currently running W10 on PC, and I have a problem where spotify fades out when there are no other sounds present on the PC, which is quiet the opposite from what everyone el...
  • Alfredo
  • Roadie
  • 504 Views
  • 3 replies
  • 0 likes
  • 504 Views
  • 3 replies
  • 0 likes