Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11434 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1260 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3115 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry GermanyDeviceDesktopOperating SystemWindows 10, latest Update My Question or IssueSo, I never connected Spotify with my Facebook account, just didn't see the use for it. But lately I wanted to give it a try but whenever I click "Co...
Plan Premium Country Germany Device Desktop Operating System Windows 10, latest Update My Question or Issue So, I never connected Spotify with my Facebook account, just didn't ...
Casual Listener
1894 Views
11 replies
1 likes
Plan - PremiumCountry - UKDevice - Windows 10 laptop My Question or IssueRecently I've been regularly having a problem with songs constantly fading in and out. The reduction in volume is very brief, less than a second, and occurs dozens of times with...
Plan - Premium Country - UK Device - Windows 10 laptop My Question or Issue Recently I've been regularly having a problem with songs constantly fading in and out. The r...
Community Legend
4810 Views
3 replies
0 likes
PlanPremiumCountryUK DevicePC DesktopOperating SystemWindows 7) My Question or Issue I like to create large master playlists as I go along and then listen to the songs in order as and when I have the time. If I stop after a certain number of songs th...
Plan Premium Country UK Device PC Desktop Operating System Windows 7) My Question or Issue I like to create large master playlists as I go along and then listen to the ...
Community Legend
6940 Views
1 replies
22 likes
Hey guys, I am a spotify premium User on the Windows 10 App. And since 1 day I can not listen to explicit songs anymore. My WIndows app doesnt show me button to activate it like my iphone app
Hey guys, I am a spotify premium User on the Windows 10 App. And since 1 day I can not listen to explicit songs anymore. My WIndows app doesnt show me button to activate it like my iph...
Casual Listener
722 Views
2 replies
1 likes
Device Desktop, Windows 10 Steps to reproduce:1. Open up the browser player in 2 tabs in the browser2. On Tab 1, navigate to My Collection / Favourite songs3. Switch to Tab 2, search for a song, add it to the favourites4. Switch back to Tab 1 (Favour...
Device Desktop, Windows 10 Steps to reproduce: 1. Open up the browser player in 2 tabs in the browser 2. On Tab 1, navigate to My Collection / Favourite songs 3. Switch t...
Community Legend
578 Views
1 replies
0 likes
My Question or Issue Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen. It happens even if I just open and inmediately close the program. ...
My Question or Issue Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen...
Casual Listener
5820 Views
6 replies
0 likes
ok a week ago spotify suddenly out of nowhere coudn't play local file songs until i downloaded this: http://www.free-codecs.com/mpeg_layer_3_codec_download.htm (for those who have the problem) but... as you see from the title it just... skip them. ye...
ok a week ago spotify suddenly out of nowhere coudn't play local file songs until i downloaded this: http://www.free-codecs.com/mpeg_layer_3_codec_download.htm (for those who have the pr...
Roadie
762 Views
1 replies
0 likes
PlanPremiumCountryColombia Operating SystemWindows 10 My Question or Issue Buenos días, hace varias semanas he venido experimentando el problema de que entro a mis favoritas y le doy reproducir aleatorio y me está reproduciendo practicamente las mism...
Plan Premium Country Colombia Operating System Windows 10 My Question or Issue Buenos días, hace varias semanas he venido experimentando el problema de que entro a mis fa...
Gig Goer
14343 Views
3 replies
44 likes
Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying users of what is improved or removed from an applicati...
Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying use...
Newbie
6061 Views
2 replies
40 likes
PlanPremiumCountry USADeviceHP EliteDesk desktopOperating SystemWindows 7My Question or IssueAbout a month ago, my computer crashed whenever Spotify opened. I uninstalled and then every time I tried to reinstall it my computer would crash again. I ev...
Plan Premium Country USA Device HP EliteDesk desktop Operating System Windows 7 My Question or Issue About a month ago, my computer crashed whenever Spotify opened. I uninstalled and t...
Community Legend
684 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceHP 173 TouchScreen LaptopOperating SystemWindows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pro). I haven't had a good time with Spotify ever since. I can't start playi...
Plan Premium Country United States Device HP 173 TouchScreen Laptop Operating System Windows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pr...
Not applicable
1713 Views
3 replies
0 likes
PlanPremiumCountry GermanyOperating SystemWindows 7 My Question or IssueI accidently created a folder in which I moved one of my playlists. Right now I am not able to delete the folder without deleting my playlist. On the other hand side it isn´t pos...
Plan Premium Country Germany Operating System Windows 7 My Question or Issue I accidently created a folder in which I moved one of my playlists. Right now I am not able to delete...
Casual Listener
1147 Views
2 replies
0 likes
PlanPremiumCountry DeviceDell Inspirion 3656Operating SystemWindows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated since July 22. On that day, I had 1,868 streams on one song and the next day, in the spoti...
Plan Premium Country Device Dell Inspirion 3656 Operating System Windows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated sinc...
Community Legend
3584 Views
1 replies
0 likes
PlanoFreeCountry Brasil Operating SystemWindows 10My Question or IssueHoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda está novo e nunca deu problema, mas justamente hpje que eu instalei o spotify...
Plano Free Country Brasil Operating System Windows 10 My Question or Issue Hoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda ...
Roadie
721 Views
1 replies
0 likes
PlanFreeCountry USADeviceMy PC is built from scratchOperating SystemWindows 10 My Question or IssueIn my spare time, I like to make music. When I finish with a song, I export it as an mp3 file, spotify sees this, and it gets added to the local files ...
Plan Free Country USA Device My PC is built from scratch Operating System Windows 10 My Question or Issue In my spare time, I like to make music. When I finish with a song, I exp...
Roadie
423 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung Galaxy 8 and PCOperating SystemAndroid Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone.
Plan Premium Country Australia Device Samsung Galaxy 8 and PC Operating System Android Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone....
Roadie
385 Views
1 replies
0 likes
Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for support . let me know is this the correct one or g...
Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for...
Community Legend
452 Views
1 replies
0 likes
Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused.The pause time varies everytime (No less than 20 seconds and no more than 35 seconds).This issue had never occured befor...
Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused. The pause time varies everytime (No less than 20 seconds ...
Community Legend
556 Views
1 replies
0 likes
When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the queue, it just goes back to the first one instead of...
When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the q...
Community Legend
906 Views
1 replies
1 likes
PlanPremiumCountry IsraelDeviceXiaomi note 4 + Windows operated PCOperating SystemAndroid, Windows My Question or Issue Artist radio doesn't exist for one particular artist - Cafe del Mar.Works fine for every other artist.Happens both on Xiaomi note ...
Plan Premium Country Israel Device Xiaomi note 4 + Windows operated PC Operating System Android, Windows My Question or Issue Artist radio doesn't exist for one particula...
Newbie
772 Views
3 replies
0 likes
