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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134356 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134356 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50978 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50978 Views
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  • 32 likes

Random Playlists Start Playing Overnight

I was in search of new music and linked up with Last.fm and ever since then, I'll wake up and a random music, usually rap or hiphop will be playing. (not my kind of music) Not isolated, or on a radio, but a playlist. I just signed out of last.fm, I h...

  • Casual Listener
  • I was in search of new music and linked up with Last.fm and ever since then, I'll wake up and a random music, usually rap or hiphop will be playing. (not my kind of music)  Not isolated, or on a...
  • larneyman
  • Casual Listener
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
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Desktop Spotify doesn't show as connectable device until...

...I maximize the window and click on the Connect to a device-button. I listen to Spotify all day long and have the desktop version up and running 24/7 so when I come home I just hit connect on my android and continue listening on my desktop (win10 v...

  • Roadie
  • ...I maximize the window and click on the Connect to a device-button.   I listen to Spotify all day long and have the desktop version up and running 24/7 so when I come home I just hit connect...
  • 133 Views
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  • 133 Views
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I've got a ton of public playlists but they aren't showing up on my profile page?

For some reason, they all show up on the web player but they won't show up on the desktop player, even when I look from someone else's account. I'm not sure how to make them show up? I go to other people's profiles who have a lot of playlists too and...

  • Casual Listener
  • For some reason, they all show up on the web player but they won't show up on the desktop player, even when I look from someone else's account. I'm not sure how to make them show up? I go to other pe...
  • 176 Views
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  • 176 Views
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Spotify technical issues, app is crashing

I liked spotify for a while, but the technical problems are too much to bear at this point. Both the Windows desktop app and the Android phone app have so many bugs, from song titles not matching up to the song that's playing, having to kill the proc...

  • Newbie
  • I liked spotify for a while, but the technical problems are too much to bear at this point. Both the Windows desktop app and the Android phone app have so many bugs, from song titles not matching up ...
  • 185 Views
  • 0 replies
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  • 185 Views
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Spotify Volume Lowering When Playing PC Games

Hey all, I have Bought a Predator 17 and when ever I'm listening to music and then open any PC games the volume on spotify drops by about 40%. Didnt do it on previous PC.**Changing the Communications tab to 'do nothing' is not helping**

  • Newbie
  • Hey all, I have Bought a Predator 17 and when ever I'm listening to music and then open any PC games the volume on spotify drops by about 40%. Didnt do it on previous PC. **Changing the Communicat...
  • kelvinelove
  • Regular
  • 22647 Views
  • 2 replies
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  • 22647 Views
  • 2 replies
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Bad fit to screen on maximize on diferent display sizes.

I have 3 screens on my PC, Spotify starts on my lower resolution screen and maximize the application, then drag the application to the screen with greater resolution and maximize, the application is cut to the size of lower resolution and can not be ...

  • Newbie
  • I have 3 screens on my PC, Spotify starts on my lower resolution screen and  maximize the application, then drag the application to the screen with greater resolution and maximize, the applicati...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
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  • 0 likes

How to order albums chronologically?

If I search for an artist then click it, it shows the artist's albums in Overview in reverse chronological order. If I decide I want to listen to their entire discography in chronological order (you know, the way they produced it), how do I order tha...

  • Visitor
  • If I search for an artist then click it, it shows the artist's albums in Overview in reverse chronological order. If I decide I want to listen to their entire discography in chronological order (you ...
  • AussieAusbjorn
  • Newbie
  • 11358 Views
  • 4 replies
  • 46 likes
  • Windows
  • 11358 Views
  • 4 replies
  • 46 likes

Streaming music through other devices

Hi everyone, im new to the community and i just subscribed to premium for students today!I have a question though, and i cant seem to find the solution, neither on google nor this forum.So, here's my issue.When i play games on my laptop, i use a VPN ...

  • Newbie
  • Hi everyone, im new to the community and i just subscribed to premium for students today! I have a question though, and i cant seem to find the solution, neither on google nor this forum. So, here'...
  • DarkMukke
  • Composer
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

More options for desktop client would be great...

Admittedly Spotify has taken over as my go to media and music storage solution, being able to use it anywhere between my platforms has proven to be super handy. The thing I wish for the most that it offered would be alternate desktop client/IU comple...

  • Regular
  • Admittedly Spotify has taken over as my go to media and music storage solution, being able to use it anywhere between my platforms has proven to be super handy. The thing I wish for the mos...
  • DarkMukke
  • Composer
  • 782 Views
  • 2 replies
  • 2 likes
  • Desktop
    desktop client
    Desktop Player
    spotify desktop
    Spotify skins
  • 782 Views
  • 2 replies
  • 2 likes

Musixmatch not working for private session

Is musixmatch not supposed to work during private sessions, or is it a problem on my end. When I have private session turned on, it appears as if spotify is not opened.

  • Casual Listener
  • Is musixmatch not supposed to work during private sessions, or is it a problem on my end. When I have private session turned on, it appears as if spotify is not opened.
  • 355 Views
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  • 355 Views
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Any plans to support Chromecast Audio volume control from PC Desktop App?

Or should we give up and accept it will never be supported? Please note. I DO NOT want to discover new chromecast devices from the desktop app, I just want to control the volume from an active reproduction. I can control songs and playback but volume...

  • Regular
  • Or should we give up and accept it will never be supported?   Please note. I DO NOT want to discover new chromecast devices from the desktop app, I just want to control the volume from an acti...
  • 221 Views
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  • 221 Views
  • 0 replies
  • 5 likes

Superuser Contribution Controlling volume on Chromecast from desktop application

Hi, I'm wondering if it's possible to control the music volume my desktop when the music is streamed from my android phone to my Chromecast. When I open the desktop app, it sees which song is playing and I can pause, resume and even switch to other s...

  • Regular
  • Hi,   I'm wondering if it's possible to control the music volume my desktop when the music is streamed from my android phone to my Chromecast. When I open the desktop app, it sees wh...
  • osmoon
  • Regular
  • 689 Views
  • 3 replies
  • 2 likes
  • Windows
  • 689 Views
  • 3 replies
  • 2 likes

2nd desktop computer at a different office. Not on same wifi. does this mean can use Spotify on it?

I have a second desktop computer at second office which I work in two days per wk.I can't connect to spotify at second office is this because is a different wifi network?Any way to solve this? Thx,Craig

  • Casual Listener
  • I have a second desktop computer at second office which I work in two days per wk. I can't connect to spotify at second office is this because is a different wifi network? Any way to solve this? &...
  • CraigAmack
  • Casual Listener
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
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Solved!! Huge CPU Usage - any reaction from Spotify?

Hey, guys, I have my CPU running hot as vulcano! 100% busy when Spotify is on. Does anybody know where to get the version which is stable and does not take up all CPU to itself? Although memory usage is ok at ~40MB. My system is Windows 7, 32 bits. I...

  • Regular
  • Hey, guys, I have my CPU running hot as vulcano! 100% busy when Spotify is on. Does anybody know where to get the version which is stable and does not take up all CPU to itself? Although memory u...
  • jameschrisshann
  • Newbie
  • 86328 Views
  • 43 replies
  • 14 likes
  • 86328 Views
  • 43 replies
  • 14 likes

Is it possible to sort an artist by album in My Library?

What I am talking about was difficult to communicate in the title, but I wanted to sort an artists tracks in my library by album, just so it looks cleaner with the titles. I assumed it could be done the same way as in the playlists, where you just cl...

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  • Casual Listener
  • What I am talking about was difficult to communicate in the title, but I wanted to sort an artists tracks in my library by album, just so it looks cleaner with the titles. I assumed it could be done ...
  • South5432
  • Casual Listener
  • 1151 Views
  • 1 replies
  • 3 likes
  • 1151 Views
  • 1 replies
  • 3 likes

Solved!! Spotify not responding/loading up.

Alright, so i'm on windows 10 and i've been using spotify for more than a year and i've had no problems with it until now. Whenever i try to load it, it takes a while, and eventually when it loads up it comes up with a message saying "The spotify app...

  • Visitor
  • Alright, so i'm on windows 10 and i've been using spotify for more than a year and i've had no problems with it until now. Whenever i try to load it, it takes a while, and eventually when it loads up...
  • user-removed
  • Not applicable
  • 1747 Views
  • 2 replies
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  • 1747 Views
  • 2 replies
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Solved!! Spotify does not load

my spotify gets carried forever and does not open. Do you have resolution?has an attached image

  • Casual Listener
  • my spotify gets carried forever and does not open. Do you have resolution? has an attached image
  • Luke
  • Spotify Star
  • 1471 Views
  • 4 replies
  • 2 likes
  • 1471 Views
  • 4 replies
  • 2 likes

Spotify Glitchy

For the past 2 days, I'll start playing spotify, it will play for about 2 minutes then stop. The play button still shows playing but the beginning and end time turns to 0:00 or it will show it's playing but there's no audio. Has this happened to anyo...

  • Newbie
  • For the past 2 days, I'll start playing spotify, it will play for about 2 minutes then stop.  The play button still shows playing but the beginning and end time turns to 0:00 or it will show it'...
  • Sebasty
  • Spotify Star
  • 837 Views
  • 1 replies
  • 1 likes
  • 837 Views
  • 1 replies
  • 1 likes

Desktop App and Website ONLY Work on WiFi connection

Desktop App and Website don't work on my wired connection. Have had no issues up until about an hour ago when it suddenly stopped working. On a wired connection I am unable to log on to the app or access spotify.com. When I log onto the app over a wi...

  • Newbie
  • Desktop App and Website don't work on my wired connection. Have had no issues up until about an hour ago when it suddenly stopped working. On a wired connection I am unable to log on to the app or ac...
  • chelovader
  • Newbie
  • 398 Views
  • 2 replies
  • 0 likes
  • 398 Views
  • 2 replies
  • 0 likes

"This song is unavailable" after adding local file then removing it.

Repro:Add a song that is available to play from Spotify (not local)Add a local source that contains a file whose track information matches the not local track informationRemove the local sourceGo back to the song that you added in Spotify and attempt...

  • Casual Listener
  • Repro: Add a song that is available to play from Spotify (not local) Add a local source that contains a file whose track information matches the not local track information Remove the local sourc...
  • 157 Views
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  • 157 Views
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