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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

9017 Views

94 replies

42 likes

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  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

745 Views

12 replies

1 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1759 Views

33 replies

2 likes

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  • 33 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8249 Views

0 replies

4 likes

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  • 4 likes

Superuser Contribution virus

PlanoFreeCountry Brasil Operating SystemWindows 10My Question or IssueHoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda está novo e nunca deu problema, mas justamente hpje que eu instalei o spotify...

Newbie

Plano Free Country  Brasil   Operating System Windows 10 My Question or Issue Hoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda ...

SergioDavid

Roadie

707 Views

1 replies

0 likes

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Superuser Contribution I can't play local files after giving them album art.

PlanFreeCountry USADeviceMy PC is built from scratchOperating SystemWindows 10 My Question or IssueIn my spare time, I like to make music. When I finish with a song, I export it as an mp3 file, spotify sees this, and it gets added to the local files ...

Newbie

Plan Free Country  USA Device My PC is built from scratch Operating System Windows 10  My Question or Issue In my spare time, I like to make music. When I finish with a song, I exp...

SergioDavid

Roadie

420 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution saved songs not in songs playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy 8 and PCOperating SystemAndroid Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone.

Newbie

Plan Premium Country Australia  Device Samsung Galaxy 8 and PC Operating System Android Oreo   My Question or Issue  saved songs on songs playlist on PC nt synced with Phone....

SergioDavid

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Need to connect with support

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for support . let me know is this the correct one or g...

Casual Listener

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for...

Luke

Community Legend

444 Views

1 replies

0 likes

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  • 1 replies
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Spotify Continues to Play After It's Paused

Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused.The pause time varies everytime (No less than 20 seconds and no more than 35 seconds).This issue had never occured befor...

Composer

Dear to whom this may concern,   When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused. The pause time varies everytime (No less than 20 seconds ...

Luke

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Queue is broken

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the queue, it just goes back to the first one instead of...

Casual Listener

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the q...

Luke

Community Legend

899 Views

1 replies

1 likes

  • 899 Views
  • 1 replies
  • 1 likes

Superuser Contribution Artist radio doesn't exist for one particular artist

PlanPremiumCountry IsraelDeviceXiaomi note 4 + Windows operated PCOperating SystemAndroid, Windows My Question or Issue Artist radio doesn't exist for one particular artist - Cafe del Mar.Works fine for every other artist.Happens both on Xiaomi note ...

Casual Listener

Plan Premium Country  Israel Device Xiaomi note 4 + Windows operated PC Operating System Android, Windows   My Question or Issue  Artist radio doesn't exist for one particula...

princesstissy

Newbie

760 Views

3 replies

0 likes

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  • 3 replies
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Local files are not downloading to my phone

Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My desktop is mainly using ethernet but I have tried using wifi inst...

Newbie

  Basically, at this point, I believe I've tried everything to make my local files download to my phone. Spotify is not blocked by the firewall. Both devices are on the same internet. My deskto...

Loxer

Community Legend

579 Views

1 replies

1 likes

  • 579 Views
  • 1 replies
  • 1 likes

event date bug (both windows and android)

PlanPremiumCountryhungary Devicewindows 10, oneplus 3T Operating Systemwindows10, android 8 My Question or Issuethe event date is incorrect (shows a month number instead of day) screenshots:

Newbie

Plan Premium Country hungary   Device windows 10, oneplus 3T   Operating System windows10, android 8   My Question or Issue the event date is incorrect (shows a month numbe...

Loxer

Community Legend

568 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

What's new in 1.0.85.259.g4ab01679?

Looks like this new version dropped. What has changed? Is there an update log?

Visitor

  Looks like this new version dropped. What has changed? Is there an update log?

malcmerlyn

Newbie

1379 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Solved!! Follow Playlist

PlanFreeCountry BrazilDeviceHP Pavilion Entertainment PCOperating SystemWindows 7 My Question or Issue Isn't possible anymore to follow playlists? All I can do now is Save on My Library , but not just follow. The others playlists that I Followed alre...

Casual Listener

Plan Free Country  Brazil Device HP Pavilion Entertainment PC Operating System Windows 7   My Question or Issue  Isn't possible anymore to follow playlists? All I can do now ...

julialage

Casual Listener

35435 Views

2 replies

1 likes

  • 35435 Views
  • 2 replies
  • 1 likes

Solved!! Crossfade

OS: Windows 10 Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade does nothing.

Casual Listener

  OS: Windows 10   Crossfade isn't working correctly - for some songs, crossfade will work as intended. For others, there is no crossfade. Restarting Spotify, turning on/off crossfade do...

AngusMcK

Newbie

1909 Views

4 replies

1 likes

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  • 1 likes

Last Gold School Playlist 6/5/18

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. It's random but it was the perfect playlist for work...

Casual Listener

I don't know if this is the right place to ask, but does anyone have the list of songs that was on the last Gold School playlist? Today is 6/5/18. It was DMX-centric. The current list is Lil Wayne. I...

nanich

Newbie

701 Views

2 replies

0 likes

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This radio station cannot be started

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I have looked around and tried every solution to no ave...

Regular

I have recently come into the problem that my spotify radio and stations is no longer working whatsoever i cannot find my old stations or create new ones as i keep getting the same error messege I ha...

Sporekid

Regular

3082 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Superuser Contribution Saved songs do not show up on Artist pages

I saves songs to the my library. They can be displayed in "Artist" or "Songs" under My Music. If I go to an artist page or an album page for one of the songs I have saved, the song does not have the check by it to show that it is in the saved song li...

Casual Listener

I saves songs to the my library.  They can be displayed in "Artist" or "Songs" under My Music.   If I go to an artist page or an album page for one of the songs I h...

steviehimself

Newbie

2028 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Windows 10 Desktop never opening after installing

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueToday, I tried to install Spotify on a new (to me) desktop at work. First, I used the download exe file. Once it was downloaded, it would open, but only show a faint frame, ...

Casual Listener

Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue Today, I tried to install Spotify on a new (to me) desktop at work.  First, I used the ...

crystalline15

Casual Listener

1125 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Genres

Sorry, i don't know where is the right place to post,Where's the RAP genre ? there's a lot of nonsense genres and there's others genres missing here...

Newbie

Sorry, i don't know where is the right place to post, Where's the RAP genre ? there's a lot of nonsense genres and there's others genres missing here...

Loxer

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Something Went Wrong" message when trying to access artist's page

PlanPremiumCountry USADeviceDell Windows PCOperating SystemWindows 10 My Question or Issue When I click on most artist's pages, I get a message saying, "Something went wrong," then underneath it says, "artist-error-message-TypeError: Cannot read prop...

Casual Listener

Plan Premium Country  USA Device Dell Windows PC Operating System Windows 10   My Question or Issue  When I click on most artist's pages, I get a message saying, "Something w...

Loxer

Community Legend

1535 Views

3 replies

0 likes

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  • 3 replies
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Clearing queue

PlanPremiumCountry UKDeviceDesktop PCOperating SystemWindows 7 64BitSpotify version 1.0.85.259.g4ab01679 My Question or IssueOnce ive listened to my playlist I usually delete the playlist and clear the queue, but now it keeps the last song ive played...

Newbie

Plan Premium Country  UK Device Desktop PC Operating System Windows 7 64Bit Spotify version 1.0.85.259.g4ab01679   My Question or Issue Once ive listened to my playlist I us...

Loxer

Community Legend

733 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Web Player won't play

PlanPremiumCountry USA Operating SystemWindows 10 Chrome 67.0.3396.99 My Question or Issue I'll start by saying I am using a work laptop and I cannot install the app. I am having a similar problem to Choconatillas https://community.spotify.com/t5/Oth...

Casual Listener

  Plan Premium Country  USA   Operating System Windows 10 Chrome 67.0.3396.99   My Question or Issue   I'll start by saying I am using a work laptop and I can...

21783927

Songwriter

754 Views

3 replies

2 likes

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  • 2 likes