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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151761 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140181 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11340 Views

1 replies

6 likes

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Superuser Contribution Playlist Shuffles Previous Songs

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or Issue When I begin playing my playlist in shuffle mode, say Back in Black came as the first song when i go forward once to the next song then backwards once, the song is switched from ...

Casual Listener

Plan Free Country   Device PC Operating System Windows 10   My Question or Issue  When I begin playing my playlist in shuffle mode, say Back in Black came as the first song w...

Alfredo

Roadie

924 Views

3 replies

0 likes

Account
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Solved!! Album Cover Art Missing from the Bottom-Left Now Playing Section

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or IssueAs of a few days ago, the Album cover art from the bottom-left corner of the Spotify desktop app has gone missing. The Title and Artist were to the right and the Album cover...

Casual Listener

Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue As of a few days ago, the Album cover art from the bottom-left corner of the Spotify desktop...

iirenechoi

Newbie

16704 Views

6 replies

1 likes

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Interesting Bug

TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time. I have run into a rather odd bug on my spotify. Every time I play the song "broken" by lovelytheband at EXATLY 1:13 i...

Regular

TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time.   I have run into a rather odd bug on my spotify. Every tim...

562 Views

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Second Monitor Issue

When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts like it's minimised, so i'll click it nothing will hap...

Newbie

When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts lik...

1123 Views

0 replies

2 likes

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Spotify won't import my songs

PlanPremiumCountry connected via VPN / origin GermanyDeviceWindows 10, iPhone 7Operating System Windows 10, iOS 11My Question or Issue Spotify won't import my songs. See attached screenshotWorked earlier with a single song

Newbie

Plan Premium Country  connected via VPN / origin Germany Device Windows 10, iPhone 7 Operating System  Windows 10, iOS 11 My Question or Issue  Spotify won't import my songs. ...

Jollof

Composer

801 Views

1 replies

0 likes

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Some song won't play and are missing info (WIndows 10 app)

I'm using the Windows 10 app and for some reason some tracks won't play. For example, in the "Hot Country by Spotify" playlist:When the tracks highlighted are queued, Spotify just stops and the cover photo goes black. When I skip, the playlist starts...

Regular

I'm using the Windows 10 app and for some reason some tracks won't play. For example, in the "Hot Country by Spotify" playlist: When the tracks highlighted are queued, Spotify just stops and the...

Kungfauxn00b

Regular

845 Views

4 replies

0 likes

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Log in with Facebook in Windows Store version

PlanStudentCountryBelgium Operating SystemWindows 10 My Question or IssueHello,I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I want to install the app, I get a message that I need to uninstall the Windows Store ...

Newbie

Plan Student Country Belgium    Operating System Windows 10  My Question or Issue Hello, I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I...

547 Views

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1 likes

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Superuser Contribution Spotify is showing the wrong time

PlanPremium CountryTurkey Operating SystemWindows 10 My Question or Issue:Hello music lovers! I have a problem on my desktop app for 2-3 weeks. I am using Spotify usually on my desktop and lately i've realized that friends activities show totally the...

Newbie

  Plan Premium   Country Turkey     Operating System Windows 10   My Question or Issue: Hello music lovers! I have a problem on my desktop app for 2-3 weeks. I am...

Jeremy

Spotify Legend

2550 Views

4 replies

3 likes

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Solved!! Spotify just do not start (even after new installation)

PlanPremiumCountrySpainDeviceNotebook Toshiba Satellite Pro 50Operatin SystemWindows 10 Hi everybody, when i lunch Spotify i see the icon in the task bar but Spotify just do not start and evrything start to run slow. (See pics)I installed it new, che...

Casual Listener

Plan Premium Country Spain Device Notebook Toshiba Satellite Pro 50 Operatin System Windows 10     Hi everybody,   when i lunch Spotify i see the icon in the task bar ...

Loxer

Community Legend

1793 Views

3 replies

0 likes

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Local Files still appear in Library

PlanPremium Operating SystemWindows 10 My Question or IssueI have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled and deleted the local-files.bnk file but still they are listed and greyed ou...

Regular

Plan Premium   Operating System Windows 10   My Question or Issue I have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled a...

Loxer

Community Legend

4808 Views

9 replies

0 likes

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Many, many, small and big problems

PlanPremium (since 2012)CountryGermany DeviceDeskop Operating SystemWindows 7 Hello everybody, The last update of the desktop client is causing a lot of problems for me (Windows 7): The new search is often very, very slow and brings partly irrelvante...

Gig Goer

Plan Premium (since 2012) Country Germany  Device Deskop  Operating System Windows 7   Hello everybody,   The last update of the desktop client is causing a lot of prob...

423 Views

0 replies

1 likes

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Solved!! Spotify Weekly Not Giving Me relevant Songs

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a genre that I only listened to months ago. Since I used to listen to that genre, I've l...

Newbie

Plan Premium Country   Device Desktop PC Operating System Windows 10   My Question or Issue  For the past three couple of months, my Spotify weekly has given me songs from a ...

Sebasty

Community Legend

663 Views

1 replies

0 likes

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Popping/clipping sound randomly when playing music

Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spotify.

Casual Listener

Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spo...

GnarlyData

Regular

2167 Views

1 replies

0 likes

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Can play songs by one artist ...

I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another computer in the house with a different spotify account an...

Visitor

I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another comput...

user-removed

Not applicable

591 Views

3 replies

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Solved!! Show All results - doesn't show any (even the drop down ones)

Plan Premium, Country UK, Device PC, Operating System Windows 7Desktop app.Search shows results in the dropdown as you type, but on clicking "Show All Results" it fails to find any and says no matches in the database - even though it was successfully...

Casual Listener

Plan Premium, Country UK, Device PC, Operating System Windows 7 Desktop app. Search shows results in the dropdown as you type, but on clicking "Show All Results" it fails to find any and says no ma...

DavidWG

Casual Listener

1894 Views

4 replies

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Solved!! Album Cover for Current Song

My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only showing the song and the artist. How do I get the album artwork to ...

Newbie

  My Question or Issue  The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only s...

cjw333

Newbie

3942 Views

2 replies

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why can't i find some albums on the app or pc version of spotify but i can find them on the site?

PlanFree/PremiumCountry greeceDeviceOperating SystemAndroid nougat, Windows 10 My Question or Issue I cant find some albums on the app or thw windows version of spotify but i can find them on the web version which is not helping me that much because ...

Newbie

Plan Free/Premium Country  greece Device Operating System Android nougat, Windows 10   My Question or Issue  I cant find some albums on the app or thw windows version of spoti...

338 Views

0 replies

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Local Files not finding all files in folder

I listen to many mixtapes so I like to have them and my streaming music all in one place. I have deleted and redownloaded all my mixtapes multiple times but Spotify on Windows cant seem to find all my files. I have deleted the local file using %appda...

Newbie

I listen to many mixtapes so I like to have them and my streaming music all in one place. I have deleted and redownloaded all my mixtapes multiple times but Spotify on Windows cant seem to find all m...

444 Views

0 replies

0 likes

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