Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82647 Views

40 replies

68 likes

  • 82647 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

785517 Views

503 replies

64 likes

  • 785517 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20882 Views

22 replies

6 likes

  • 20882 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2936 Views

0 replies

4 likes

  • 2936 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify window issue

PlanPremiumCountry GermanyDevicePersonal ComputerOperating SystemWindows 10 Pro 10.0.17134 Build 17134 My Question or Issue I found a bug. You need to know, that I'm using two displays and whenever I move the fullscreened Spotify window to the displa...

Casual Listener

Plan Premium Country  Germany Device Personal Computer Operating System Windows 10 Pro 10.0.17134 Build 17134   My Question or Issue  I found a bug.  You need to know, t...

Chris

Spotify

853 Views

3 replies

2 likes

  • 853 Views
  • 3 replies
  • 2 likes

radio is confused with daily mix

PlanFreeCountry USADeviceDesktopOperating SystemWindows 10My Question or Issue spotify won't let me use tumbs up or thumbs down because it thinks im listening to my daily mix please advise. thank you

Newbie

Plan Free Country  USA Device Desktop Operating System Windows 10 My Question or Issue  spotify won't let me use tumbs up or thumbs down because it thinks im listening to my daily ...

Loxer

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Is Spotify down today? July 14, 2018

PlanPremiumCountryUSA DeviceSurfacePro 3Operating SystemWindows 10 My Question or Issue get error box when click on icon. Never clears up...for many hours so far.

Casual Listener

Plan Premium Country USA   Device SurfacePro 3 Operating System Windows 10   My Question or Issue  get error box when click on icon. Never clears up...for many hours so far....

Loxer

Community Legend

946 Views

6 replies

0 likes

  • 946 Views
  • 6 replies
  • 0 likes

Your Daily Mix not showing up

PlanFreeCountry USADeviceDell Inspiron LaptopOperating SystemWindows 10 My Question or IssueMy Daily Mix is not showing up at all anywhere. I went to search and found it, but it gives me a message like "Your Daily Mix is not available offline -- Plea...

Casual Listener

Plan Free Country  USA Device Dell Inspiron Laptop Operating System Windows 10   My Question or Issue My Daily Mix is not showing up at all anywhere. I went to search and found it...

Platocles

Casual Listener

799 Views

1 replies

2 likes

  • 799 Views
  • 1 replies
  • 2 likes

Superuser Contribution Saved songs don't show up on PC

PlanPremiumCountry HungaryDeviceN/AOperating SystemWindows 7 My Question or Issue Hey, I've been experiencing this thing more and more, where if I add a song to my library from my phone, it doesn't show up on the PC Spotify client.Yes, I have tried r...

Visitor

  Plan Premium Country  Hungary Device N/A Operating System Windows 7   My Question or Issue   Hey,   I've been experiencing this thing more and more, where if ...

Alfredo

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Connect to facebook

PlanFreeCountryAzerbaijanDeviceHp pavilion 15Operating SystemWindows 10 My Question or IssueConnect to facebook option doesn't work. After the recent update to spotify for windows desktop this option has become useless. Login page appears to be activ...

Regular

Plan Free Country Azerbaijan Device Hp pavilion 15 Operating System Windows 10   My Question or Issue Connect to facebook option doesn't work. After the recent update to spotify for wi...

lvntrv

Regular

1112 Views

1 replies

0 likes

spotify for desktop
  • 1112 Views
  • 1 replies
  • 0 likes

Spotify's autoplay not working at the end of a playlist, friend activity failed to load.

PlanFreeCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue The autoplay function on the spotify desktop program doesn't work for me. I've tried restarting spotify, reinstalling it, switching the setting off and back on again...

Casual Listener

Plan Free Country  United States Device PC Operating System Windows 10   My Question or Issue  The autoplay function on the spotify desktop program doesn't work for me. I've ...

BlaMeese

Gig Goer

1642 Views

6 replies

0 likes

  • 1642 Views
  • 6 replies
  • 0 likes

My discover Weekly isnt working it hasn't changed for over 8 days

My Question or Issue spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxWMy playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists

Newbie

  My Question or Issue  spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxW My playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists

daywalk3r

Casual Listener

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] 2 Pixel Gap Between Taskbar and Window on Startup

DeviceDesktop PCOperating SystemWindows 10 My IssueWindow is created with the wrong size every startup when using the small icons taskbar. Fixable by re-maximizing the window but still annoying.

Visitor

Device Desktop PC Operating System Windows 10   My Issue Window is created with the wrong size every startup when using the small icons taskbar. Fixable by re-maximizing the window but sti...

SergioDavid

Roadie

654 Views

1 replies

0 likes

bug
  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File Album Crashes Spotify After Track Ends

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or IssueI downloaded a mixtape to add to my local file section of spotify and it is creating issues. I have added plenty of downloaded music to spotify before and it has always...

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 10   My Question or Issue I downloaded a mixtape to add to my local file section of spotify and it is creating is...

SergioDavid

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Radio and Daily mixes not working on pc

PlanPremiumOperating SystemWindows 10 Hey there,it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes. I tried to reinstall it, disable the hardware acceleration option ( someone in the community sug...

Casual Listener

  Plan Premium Operating System Windows 10   Hey there, it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes.  I tried to...

Loxer

Community Legend

1138 Views

3 replies

0 likes

  • 1138 Views
  • 3 replies
  • 0 likes

Superuser Contribution Availability of an album

PlanPremiumCountry FranceDevicePC Lenovo & Asus phone My Question or Issue Hello everyone, it's my first time asking help from the community as I've never had a problem before.I noticed that there is a group (Miss A) where I only have access to their...

Newbie

Plan Premium Country  France Device PC Lenovo & Asus phone   My Question or Issue  Hello everyone, it's my first time asking help from the community as I've never had a pro...

SergioDavid

Roadie

722 Views

1 replies

0 likes

availability
Available songs
  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Herman's Hermits

PlanPremiumCountry USA DevicePC Operating SystemWindows 10 My Question or IssueOn the Herman's Hermits Overview page, most of the group's biggest hits do not appear on the Popular list. Most of these hits can be found here: https://open.spotify.com/a...

Newbie

Plan Premium Country  USA   Device PC   Operating System Windows 10   My Question or Issue On the Herman's Hermits Overview page, most of the group's biggest hits do n...

SergioDavid

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Radio / Song Radio / Friendfeed - all not working

HelloI'm having a bit of a frustrating few days with the spotify desktop app.First off: PlanPremiumCountry BelgiumDeviceLaptopOperating SystemWindows 8.1 My Question or Issue I can't seem to connect to ANY radio station. Nor can I get Song Radio Star...

Casual Listener

Hello I'm having a bit of a frustrating few days with the spotify desktop app. First off:   Plan Premium Country  Belgium Device Laptop Operating System Windows 8.1   My Q...

Captain-Duck

Casual Listener

1275 Views

2 replies

0 likes

Premium
  • 1275 Views
  • 2 replies
  • 0 likes

search for genre or year

PlanPremiumCountryGermanDevicePCOperating SystemWindows 7 My Question or IssueUnfortunately, the genre search does not work for me anymore ... if I genre: country input, then I have zero results. Also, the year-search is no longer ... is that me ... ...

Gig Goer

Plan Premium Country German Device PC Operating System Windows 7   My Question or Issue Unfortunately, the genre search does not work for me anymore ... if I genre: country input, then...

Loxer

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Spotify Song Picture disappeared

My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but this just looks kinda empty...

Newbie

My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but t...

Loxer

Community Legend

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

Superuser Contribution Thumbnails are messed up and tracks are disappearing

Last night I noticed that the new update went live. However, after the update went live I noticed some errors here and there. The first problem I encountered was that the thumbnails got updated with the wrong images. As you can see here, the first fe...

Spotify Star

Last night I noticed that the new update went live. However, after the update went live I noticed some errors here and there.    The first problem I encountered was that the thumbnai...

MauriceMV

Spotify Star

1596 Views

2 replies

0 likes

  • 1596 Views
  • 2 replies
  • 0 likes

Solved!! Recovering all tracks accidentally deleted from Songs section of library

Hi all, Hoping an admin can help me out here. I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in the Windows app and “ctrl + A” must have been pressed because all tracks we...

Casual Listener

Hi all,   Hoping an admin can help me out here.   I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in t...

Loxer

Community Legend

3093 Views

3 replies

0 likes

deleted
recover
Recovering
son
songs
Songs Erasing
  • 3093 Views
  • 3 replies
  • 0 likes

Certain songs causing spotify to crash

PlanFreeCountryAustralia Operating SystemWindows 7 My Question or Issue I have been experiencing a glitch since yesterday where certain songs will freeze at the very end and Spotify will crash on my PC.I have noticed when some songs are queued the "<...

Regular

Plan Free Country Australia   Operating System Windows 7  My Question or Issue   I have been experiencing a glitch since yesterday where certain songs will freeze at the very ...

AC1996

Regular

2247 Views

8 replies

0 likes

  • 2247 Views
  • 8 replies
  • 0 likes

Solved!! Song's tab is not appearing on the library

PlanFree/PremiumCountry BrazilDevicePC Operating System Windows 10 My Question or Issue: In The library, where it shows the tabs Artists, Albuns, Favorite songs, Podcasts.. ETC... It used to have a tab for Songs or Music, now It is gone, I see all th...

Casual Listener

Plan Free/Premium Country  Brazil Device PC  Operating System  Windows 10   My Question or Issue:  In The library, where it shows the tabs Artists, Albuns, Favo...

MRxxROBOT

Casual Listener

2877 Views

2 replies

0 likes

  • 2877 Views
  • 2 replies
  • 0 likes