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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

ConcertGuruJ

Visitor

23328 Views

10 replies

2 likes

  • 23328 Views
  • 10 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

905697 Views

540 replies

64 likes

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  • 540 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

45207 Views

40 replies

8 likes

  • 45207 Views
  • 40 replies
  • 8 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6234 Views

0 replies

4 likes

  • 6234 Views
  • 0 replies
  • 4 likes

Can't connect with Facebook

PlanPremiumCountry GermanyDeviceDesktopOperating SystemWindows 10, latest Update My Question or IssueSo, I never connected Spotify with my Facebook account, just didn't see the use for it. But lately I wanted to give it a try but whenever I click "Co...

Regular

Plan Premium Country  Germany Device Desktop Operating System Windows 10, latest Update   My Question or Issue So, I never connected Spotify with my Facebook account, just didn't ...

germandiana

Casual Listener

1788 Views

11 replies

1 likes

  • 1788 Views
  • 11 replies
  • 1 likes

Solved!! Songs fading in and out regularly

Plan - PremiumCountry - UKDevice - Windows 10 laptop My Question or IssueRecently I've been regularly having a problem with songs constantly fading in and out. The reduction in volume is very brief, less than a second, and occurs dozens of times with...

Casual Listener

Plan - Premium Country - UK Device - Windows 10 laptop     My Question or Issue Recently I've been regularly having a problem with songs constantly fading in and out.  The r...

Luke

Community Legend

4660 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Is there a way to save your place in a playlist

PlanPremiumCountryUK DevicePC DesktopOperating SystemWindows 7) My Question or Issue I like to create large master playlists as I go along and then listen to the songs in order as and when I have the time. If I stop after a certain number of songs th...

Gig Goer

Plan Premium Country UK   Device PC Desktop Operating System Windows 7)   My Question or Issue  I like to create large master playlists as I go along and then listen to the ...

Loxer

Community Legend

6852 Views

1 replies

22 likes

  • 6852 Views
  • 1 replies
  • 22 likes

Explicit songs on WIndows App

Hey guys, I am a spotify premium User on the Windows 10 App. And since 1 day I can not listen to explicit songs anymore. My WIndows app doesnt show me button to activate it like my iphone app

Casual Listener

 Hey guys,   I am a spotify premium User on the Windows 10 App. And since 1 day I can not listen to explicit songs anymore. My WIndows app doesnt show me button to activate it like my iph...

Dirkules93

Casual Listener

685 Views

2 replies

1 likes

  • 685 Views
  • 2 replies
  • 1 likes

Favourite song indices out of sync

Device Desktop, Windows 10 Steps to reproduce:1. Open up the browser player in 2 tabs in the browser2. On Tab 1, navigate to My Collection / Favourite songs3. Switch to Tab 2, search for a song, add it to the favourites4. Switch back to Tab 1 (Favour...

Newbie

  Device   Desktop, Windows 10   Steps to reproduce: 1. Open up the browser player in 2 tabs in the browser 2. On Tab 1, navigate to My Collection / Favourite songs 3. Switch t...

Loxer

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Spotify making my PC crash

My Question or Issue Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen. It happens even if I just open and inmediately close the program. ...

Regular

  My Question or Issue   Hello. I've been having problems with Spotify today. Everytime I open it on my PC, after a short time it will freeze and crash. No error messages shown on screen...

vaether33

Casual Listener

5629 Views

6 replies

0 likes

Crash
Desktop Windows
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Superuser Contribution spotify skipping local file songs when the song end

ok a week ago spotify suddenly out of nowhere coudn't play local file songs until i downloaded this: http://www.free-codecs.com/mpeg_layer_3_codec_download.htm (for those who have the problem) but... as you see from the title it just... skip them. ye...

Newbie

  ok a week ago spotify suddenly out of nowhere coudn't play local file songs until i downloaded this: http://www.free-codecs.com/mpeg_layer_3_codec_download.htm (for those who have the pr...

SergioDavid

Roadie

736 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Algoritmo de canciones aleatorias muy mal.

PlanPremiumCountryColombia Operating SystemWindows 10 My Question or Issue Buenos días, hace varias semanas he venido experimentando el problema de que entro a mis favoritas y le doy reproducir aleatorio y me está reproduciendo practicamente las mism...

Casual Listener

Plan Premium Country Colombia   Operating System Windows 10   My Question or Issue  Buenos días, hace varias semanas he venido experimentando el problema de que entro a mis fa...

Magnetron

Gig Goer

14202 Views

3 replies

44 likes

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  • 3 replies
  • 44 likes

Spotify For Desktop release notes

Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying users of what is improved or removed from an applicati...

Music Fan

Are we ever going to get proper release notes for the Spotify for Windows application. It's not helpful when I have many issues and no way to check if they have actually been fixed. Not notifying use...

watryu

Newbie

5999 Views

2 replies

40 likes

  • 5999 Views
  • 2 replies
  • 40 likes

Spotify crashes computer

PlanPremiumCountry USADeviceHP EliteDesk desktopOperating SystemWindows 7My Question or IssueAbout a month ago, my computer crashed whenever Spotify opened. I uninstalled and then every time I tried to reinstall it my computer would crash again. I ev...

Newbie

Plan Premium Country  USA Device HP EliteDesk desktop Operating System Windows 7 My Question or Issue About a month ago, my computer crashed whenever Spotify opened. I uninstalled and t...

Loxer

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Songs keep skipping and phantom playlists keep playing randomly

PlanPremiumCountryUnited StatesDeviceHP 173 TouchScreen LaptopOperating SystemWindows 10 I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pro). I haven't had a good time with Spotify ever since. I can't start playi...

Casual Listener

Plan Premium Country United States Device HP 173 TouchScreen Laptop Operating System Windows 10   I recently bought a new laptop, and shortly after a new phone (Samsung Galaxy J7 Sky Pr...

user-removed

Not applicable

1647 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Delete a folder without deleting the tracks/playlists within

PlanPremiumCountry GermanyOperating SystemWindows 7 My Question or IssueI accidently created a folder in which I moved one of my playlists. Right now I am not able to delete the folder without deleting my playlist. On the other hand side it isn´t pos...

Casual Listener

Plan Premium Country  Germany Operating System Windows 7   My Question or Issue I accidently created a folder in which I moved one of my playlists. Right now I am not able to delete...

DMsK

Casual Listener

1101 Views

2 replies

0 likes

  • 1101 Views
  • 2 replies
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Spotify stream count not updating

PlanPremiumCountry DeviceDell Inspirion 3656Operating SystemWindows 10 My Question or Issue I am an artist, and I notice that my stream counts have not updated since July 22. On that day, I had 1,868 streams on one song and the next day, in the spoti...

Regular

Plan Premium Country   Device Dell Inspirion 3656 Operating System Windows 10   My Question or Issue  I am an artist, and I notice that my stream counts have not updated sinc...

Noah

Spotify Star

3404 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution virus

PlanoFreeCountry Brasil Operating SystemWindows 10My Question or IssueHoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda está novo e nunca deu problema, mas justamente hpje que eu instalei o spotify...

Newbie

Plano Free Country  Brasil   Operating System Windows 10 My Question or Issue Hoje eu instalei o spotify no meu pc novo, faz um tempinho que eu já tenho ele(uns 3 meses), mas ainda ...

SergioDavid

Roadie

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play local files after giving them album art.

PlanFreeCountry USADeviceMy PC is built from scratchOperating SystemWindows 10 My Question or IssueIn my spare time, I like to make music. When I finish with a song, I export it as an mp3 file, spotify sees this, and it gets added to the local files ...

Newbie

Plan Free Country  USA Device My PC is built from scratch Operating System Windows 10  My Question or Issue In my spare time, I like to make music. When I finish with a song, I exp...

SergioDavid

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution saved songs not in songs playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy 8 and PCOperating SystemAndroid Oreo My Question or Issue saved songs on songs playlist on PC nt synced with Phone.

Newbie

Plan Premium Country Australia  Device Samsung Galaxy 8 and PC Operating System Android Oreo   My Question or Issue  saved songs on songs playlist on PC nt synced with Phone....

SergioDavid

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Need to connect with support

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for support . let me know is this the correct one or g...

Casual Listener

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for...

Luke

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Spotify Continues to Play After It's Paused

Dear to whom this may concern, When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused.The pause time varies everytime (No less than 20 seconds and no more than 35 seconds).This issue had never occured befor...

Composer

Dear to whom this may concern,   When ever I pause Spotify on my desktop (Win 10 OS), it automatically plays again when it's paused. The pause time varies everytime (No less than 20 seconds ...

Luke

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Queue is broken

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the queue, it just goes back to the first one instead of...

Casual Listener

When i play songs from a big playlist only the top of the playlist goes to the queue. Only those songs are played and only those songs can be shuffled. When it gets to the end of those songs in the q...

Luke

Community Legend

865 Views

1 replies

1 likes

  • 865 Views
  • 1 replies
  • 1 likes

Superuser Contribution Artist radio doesn't exist for one particular artist

PlanPremiumCountry IsraelDeviceXiaomi note 4 + Windows operated PCOperating SystemAndroid, Windows My Question or Issue Artist radio doesn't exist for one particular artist - Cafe del Mar.Works fine for every other artist.Happens both on Xiaomi note ...

Casual Listener

Plan Premium Country  Israel Device Xiaomi note 4 + Windows operated PC Operating System Android, Windows   My Question or Issue  Artist radio doesn't exist for one particula...

princesstissy

Newbie

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes