Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 117093 Views
  • 82 replies
  • 27 likes
  • 117093 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 112885 Views
  • 291 replies
  • 22 likes
  • 112885 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8836 Views
  • 1 replies
  • 6 likes
  • 8836 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149830 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149830 Views
  • 0 replies
  • 26 likes

Solved!! HELP problem with Spotify PC

Hello everyone ... I'm having a problem with Spotify for PC ... So I turn to some help from someone who has already had this problem, or who has an idea of how to solve it. ..It marks me this error, as on the screenshot, on my laptop Acer of 2018 on ...

  • Casual Listener
  • Hello everyone ... I'm having a problem with Spotify for PC ... So I turn to some help from someone who has already had this problem, or who has an idea of how to solve it. .. It marks me this err...
  • Mahdid316
  • Casual Listener
  • 2022 Views
  • 2 replies
  • 0 likes
  • 2022 Views
  • 2 replies
  • 0 likes

[Windows] Friend Activity pane bug

Using Win7.1, Spotify 1.0.85.257.g0f8531bd. The rightmost "Friend Activity" pane extends horizontally without resizing the other parts when zooming out (Ctrl+-) three or more times. When trying to resize (<-II->) that pane nothing happens. Screenshot...

spot.png
  • Regular
  • Using Win7.1, Spotify 1.0.85.257.g0f8531bd.   The rightmost "Friend Activity" pane extends horizontally without resizing the other parts when zooming out (Ctrl+-) three or more times...
  • Loxer
  • Community Legend
  • 1184 Views
  • 6 replies
  • 0 likes
  • 1184 Views
  • 6 replies
  • 0 likes

Solved!! Spotify web don't load

I had tried to connect to the spotify web, but it gives me an error.I can't connect with my computer or my smartphone.Sorry for my bad english.

53626.jpg
  • Regular
  • I had tried to connect to the spotify web, but it gives me an error. I can't connect with my computer or my smartphone. Sorry for my bad english.
  • OsuCelsius
  • Regular
  • 3647 Views
  • 6 replies
  • 0 likes
  • 3647 Views
  • 6 replies
  • 0 likes

Solved!! Image Problem

 How do I put the image on the left back ?

b392232ec0254021a1820869b59916ab.png
  • Newbie
  •   How do I put the image on the left back ?
  • Loxer
  • Community Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume keys not working - Spotify Connect on WiFi - Windows 10

Hi,I have a new Lenovo ThinkPad and the volume keys (incl mute) don't change the volume on my stereo when using Spotify Connect on Wifi. When I toggle volume keys up/down the Windows volume appears to be changing (ie the W10 pop-up slides up/down) bu...

  • Casual Listener
  • Hi, I have a new Lenovo ThinkPad and the volume keys (incl mute) don't change the volume on my stereo when using Spotify Connect on Wifi.  When I toggle volume keys up/down the Windows volume a...
  • Alfredo
  • Roadie
  • 943 Views
  • 3 replies
  • 0 likes
  • 943 Views
  • 3 replies
  • 0 likes

Artwork large box

I used to have a large bottom left corner artwork in spotify desktop app now it's not the case and I cant find how to make it bigger?

asd.jpg
  • Regular
  • I used to have a large bottom left corner artwork in spotify desktop app now it's not the case and I cant find how to make it bigger?
  • Loxer
  • Community Legend
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

[Desktop] Unable to start playback after recent desktop app update

PlanFreeCountry USDeviceDell Inspiron laptop from 2016(?)Operating SystemWindows 10 My Question or Issue The latest update for the non-Windows Store version of Spotify Desktop is causing all tracks to display the "unplayable" error message and skip u...

  • Newbie
  • Plan Free Country  US Device Dell Inspiron laptop from 2016(?) Operating System Windows 10   My Question or Issue  The latest update for the non-Windows Store version of Spot...
  • Loxer
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Cannot play songs after I heared a bit

Hi! I can hear like 10 songs on Spotify, but after that 10 songs the music stops and I cant hear anything until I restart Spotify. It is really uncomfortable to do this every 30 minutes.Can anybody help me to fix this problem?

  • Casual Listener
  •   Hi!   I can hear like 10 songs on Spotify, but after that 10 songs the music stops and I cant hear anything until I restart Spotify. It is really uncomfortable to do this every 30 minu...
  • Loxer
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

So tired of Webplayer chrome

PlanPremiumCountryFinlandDeviceW10 pro build 17134 desktop, Nokia 8 android 8.1.0 My Question or Issue Why the **** does spotify app on my desktop pc want to listen music on web player Chrome thats on my nokia 8? I don't have chrome installed pc. Als...

  • Casual Listener
  • Plan Premium Country Finland Device W10 pro build 17134 desktop, Nokia 8 android 8.1.0   My Question or Issue  Why the **** does spotify app on my desktop pc want to listen music on...
  • Ginar
  • Casual Listener
  • 956 Views
  • 1 replies
  • 0 likes
  • 956 Views
  • 1 replies
  • 0 likes

Spotify won't start and uninstall

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or Issue I haven't done anything to my computer, but for some reasond Spotify won't start. Every time I try to launch it it just pops for a second (without anything on it, just g...

  • Newbie
  • Plan Premium Country Estonia Device PC Operating System Windows 10   My Question or Issue  I haven't done anything to my computer, but for some reasond Spotify won't start. Every ...
  • Loxer
  • Community Legend
  • 751 Views
  • 1 replies
  • 0 likes
  • Help
  • 751 Views
  • 1 replies
  • 0 likes

Solved!! The "Follow" option has disappeared!!!

PlanFreeCountryArgentina DeviceNoneOperating SystemWindows My Question or IssueI can't follow artists or lists or people. The "Follow" option has disappeared in desktop version and web version. I dont use Spotify mobile version.

  • Casual Listener
  • Plan Free Country Argentina   Device None Operating System Windows    My Question or Issue I can't follow artists or lists or people. The "Follow" option has disappeare...
  • Loxer
  • Community Legend
  • 5863 Views
  • 2 replies
  • 0 likes
  • 5863 Views
  • 2 replies
  • 0 likes

[Desktop] Music playback in Modern Standby

With windows 8, Microsoft introduced a feature called 'Connected Standby', renamed to Modern Standby in Windows 10. Modern standby replaces the traditional Sleep power states (S1, S2 and S3) with a low-power Active power state (S0 low-power). Modern ...

  • Casual Listener
  • With windows 8, Microsoft introduced a feature called 'Connected Standby', renamed to Modern Standby in Windows 10. Modern standby replaces the traditional Sleep power states (S1, S2 and S3) with a l...
  • ParafilmFlowers
  • Newbie
  • 9112 Views
  • 18 replies
  • 90 likes
  • Desktop
  • 9112 Views
  • 18 replies
  • 90 likes

daily mix

hello, in the beginning, I Added daily mix after a 6 once it stops and I listening to Spotify every day what is the reason that is stopped?e of the below information is required. However, the more you provide the easier it will be for us to try and h...

  • Casual Listener
  • hello, in the beginning, I Added daily mix after a 6 once it stops and I listening to Spotify every day what is the reason that is stopped?e of the below information is required. However, the more yo...
  • Loxer
  • Community Legend
  • 784 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 784 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't listen to a specific artist on any platform

PlanPremiumCountry United StatesDevice(iPhone 6s+, Desktop, Web Player)Operating System(iOS 11.4, Windows 10, Firefox) My Question or Issue I've been a Premium member for years now with little to no issue. Recently I've noticed that I am unable to li...

  • Casual Listener
  • Plan Premium Country  United States Device (iPhone 6s+, Desktop, Web Player) Operating System (iOS 11.4, Windows 10, Firefox)   My Question or Issue  I've been a Premium memb...
  • user-removed
  • Not applicable
  • 966 Views
  • 4 replies
  • 0 likes
  • 966 Views
  • 4 replies
  • 0 likes

spotify switch my music automaticaly

Hello, Since 1 week, spotify siwtch my music randomly and automaticaly every 30 sec.I dont see options for that. It's a bug ?Thanks for your help

  • Casual Listener
  • Hello,   Since 1 week, spotify siwtch my music randomly and automaticaly every 30 sec. I dont see options for that. It's a bug ? Thanks for your help    
  • Arthemifia
  • Casual Listener
  • 772 Views
  • 5 replies
  • 0 likes
  • 772 Views
  • 5 replies
  • 0 likes

Solved!! Unavaible radio, partner infos, autoplay doesnt work

PlanFreeCountry HungaryDeviceLaptopOperating SystemWindows 10My Question or IssueDear Support and Community! I've been using Spotify on my laptop for years, but suddenly, approx. 3 weeks ago it started to make weird things. As you can see on the atta...

  • Regular
  • Plan Free Country  Hungary Device Laptop Operating System Windows 10 My Question or Issue Dear Support and Community!  I've been using Spotify on my laptop for years, but suddenly...
  • TobiasYoung
  • Composer
  • 2143 Views
  • 10 replies
  • 0 likes
  • 2143 Views
  • 10 replies
  • 0 likes

Suggestion for the next update

PlanPremiumCountryPortugal Device(iPhone 6s)Operating System(Windows 10) My Question or Issue Dear Spotify, I'm just writing to you because I simply like you a lot and so would like to suggest a tip or 2 to make you even better.All desktop related:1 ...

  • Regular
  • Plan Premium Country Portugal  Device (iPhone 6s) Operating System (Windows 10)   My Question or Issue  Dear Spotify, I'm just writing to you because I simply like you a lot ...
  • Loxer
  • Community Legend
  • 740 Views
  • 1 replies
  • 0 likes
  • 740 Views
  • 1 replies
  • 0 likes

Search users limited

My Question or IssueI can't search users by their names.I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature. Few weeks ago appeared more results. Now the search looks pretty limited.Is t...

  • Visitor
  • My Question or Issue I can't search users by their names. I used to search for digital influencers or musical columnists in spotify. But now I can no longer use this feature.  Few weeks ago...
  • 21783927
  • Songwriter
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Windows Phone 8

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 7 My Question or Issue Hi, I'm having some troubles with my application on Windows 7. I installed the app updated, but I try to connect with my Facebook account and the message is that abo...

  • Casual Listener
  • Plan Premium Country Brazil  Device Desktop Operating System Windows 7   My Question or Issue  Hi,  I'm having some troubles with my application on Windows 7. I in...
  • Pazetto
  • Casual Listener
  • 960 Views
  • 5 replies
  • 0 likes
  • 960 Views
  • 5 replies
  • 0 likes

Solved!! Friends feed not loading

PlanPremiumCountryUnited KingdomDeviceWindows DesktopOperating SystemWindows 10 Pro Version 1803 My Question or IssueMy friends feed has stopped loading completely and it's been like this for like 3 weeks. I reinstalled Spotify which fixed it until I...

Screenshot_7.png
  • Casual Listener
  • Plan Premium Country United Kingdom Device Windows Desktop Operating System Windows 10 Pro Version 1803  My Question or Issue My friends feed has stopped loading completely and it'...
  • Loxer
  • Community Legend
  • 2955 Views
  • 3 replies
  • 0 likes
  • 2955 Views
  • 3 replies
  • 0 likes