Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 58345 Views
  • 78 replies
  • 27 likes
  • 58345 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 81675 Views
  • 275 replies
  • 21 likes
  • 81675 Views
  • 275 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5713 Views
  • 1 replies
  • 6 likes
  • 5713 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146094 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146094 Views
  • 0 replies
  • 26 likes

Solved!! i have full connection yet spotify says i am offline, please help. i am on pc

i have full connection to the internet but spotify says i am offline, please help. i am on pc

  • Casual Listener
  • i have full connection to the internet but spotify says i am offline, please help. i am on pc  
  • Xxxtentacion101
  • Casual Listener
  • 5824 Views
  • 13 replies
  • 0 likes
  • 5824 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot finish any song from the last Daft Punk album when using Spotify on W10

IssueSpotify interrupts playback or crashes when playing the latest album from Daft Punk.Original post: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-Daft-Punk-on-PC/m-p/2579797 PlanPremiumCountryUK DeviceLenovo ThinkpadOperating System...

  • Newbie
  • Issue Spotify interrupts playback or crashes when playing the latest album from Daft Punk. Original post: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-Daft-Punk-on-PC/m-p/257979...
  • SergioDavid
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Local files sync to iPhone

PlanPremium DeviceiPhone 6s and pc with windows 10Operating SystemiOS 11, windows 10My Question or Issue I am able to listen to the local files on my conputer, but when i open the playlist in whch they are in on my phone they do not appear at all. I ...

  • Newbie
  • Plan Premium  Device iPhone 6s and pc with windows 10 Operating System iOS 11, windows 10 My Question or Issue  I am able to listen to the local files on my conputer, but when i open...
  • DutchTheODST
  • Regular
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Solved!! Windows Desktop App Blank Screen

PlanPremiumCountryRomania DeviceDell Latitude 7480 Operating SystemWindows 10 My Question or Issue The application window is blank. No way to interact with the app except starting and closing it from the task bar. Similar issue to those signaled in h...

  • Casual Listener
  • Plan Premium Country Romania   Device Dell Latitude 7480  Operating System Windows 10   My Question or Issue  The application window is blank. No way to interact with t...
  • user-removed
  • Not applicable
  • 10292 Views
  • 3 replies
  • 0 likes
  • 10292 Views
  • 3 replies
  • 0 likes

Solved!! The spotify app does not open

PlanPremiumCountry BRAZILDeviceSAMSUNG COMPUTEROperating System Windows 10My Question or Issue Hi, I'm having trouble opening the spotify app. When I click to open an error message appears. I already tried to reinstall, but it did not work.

  • Casual Listener
  •   Plan Premium Country  BRAZIL Device SAMSUNG COMPUTER Operating System  Windows 10 My Question or Issue  Hi, I'm having trouble opening the spotify app. When I click to...
  • LariF
  • Casual Listener
  • 22467 Views
  • 2 replies
  • 0 likes
  • 22467 Views
  • 2 replies
  • 0 likes

Solved!! Daily Mixes Unavailable, Friend Activity Fails to Load

PlanPremium FamilyCountryCanadaDeviceDell XPS 13Operating SystemWindows 10 My Question or IssueMy Daily Mixes are now gone as a link on my Spotify desktop application (it used to be the first link under "Your Library"). When I try to search for the D...

  • Casual Listener
  • Plan Premium Family Country Canada Device Dell XPS 13 Operating System Windows 10   My Question or Issue My Daily Mixes are now gone as a link on my Spotify desktop application (it use...
  • opaditya
  • Casual Listener
  • 3446 Views
  • 9 replies
  • 0 likes
  • 3446 Views
  • 9 replies
  • 0 likes

Solved!! App wont start, cant uninstall

Hey y'all,I'm having trouble starting the spotify-app on windows 7(as I have read, I am not the only one with this;) )When I click the spotify icon, the "frame" for the window opens,then it disappears again. It doesnt show up on task manager. I have ...

  • Casual Listener
  • Hey y'all, I'm having trouble starting the spotify-app on windows 7(as I have read, I am not the only one with this;) ) When I click the spotify icon, the "frame" for the window opens,then it disap...
  • Loxer
  • Community Legend
  • 1430 Views
  • 3 replies
  • 0 likes
  • 1430 Views
  • 3 replies
  • 0 likes

Cannot search, cant use discover etc. feel cut off!

PlanPremiumCountrySweden DeviceWindows, Spotify desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey! I cant search anymore (nothing comes up, whatever Im searching for, things I know spotify have) on spotify and I ...

  • Newbie
  • Plan Premium Country Sweden  Device Windows, Spotify desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hey!  I cant search...
  • Loxer
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Feed de amigos não está atualizando "ao vivo"

Há mais ou menos umas semana o feed de atividades não está atualizados "ao vivo", ele só mostra o que as pessoas ouviram ontem e há dias.Já atualizei o Spotify, desintalei e instalei de novo, e nada

  • Casual Listener
  • Há mais ou menos umas semana o feed de atividades não está atualizados "ao vivo", ele só mostra o que as pessoas ouviram ontem e há dias. Já atualizei o Spotify, desintalei e instalei de novo, e nad...
  • q_-fh8yodx68m
  • Casual Listener
  • 2134 Views
  • 12 replies
  • 6 likes
  • 2134 Views
  • 12 replies
  • 6 likes

Superuser Contribution Change playlist image and description

I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the original picture and description. On desktop and on Android. ...

  • Roadie
  •   I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the or...
  • JulianA_Bogota
  • Roadie
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Suggested tracks

Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). Have they removed this option from the desktop app or is th...

  • Newbie
  •   Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). ...
  • Loxer
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Files don't show in Add a Source

PlanFreeCountry United StatesDeviceDesktop/LaptopOperating SystemWindows 10 My Question or Issue #1 question: Adding a source (downloaded mp3) from local files is for free versions as well correct? I obviously can open add a source so I would assume ...

  • Casual Listener
  • Plan Free Country  United States Device Desktop/Laptop Operating System Windows 10   My Question or Issue  #1 question: Adding a source (downloaded mp3) from local files is f...
  • -4nvn_r5on5oo
  • Casual Listener
  • 946 Views
  • 2 replies
  • 0 likes
  • 946 Views
  • 2 replies
  • 0 likes

Memory leak in Windows 10 client when using Local Files

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusable until I kill the process in Task Manager. Once ...

  • Casual Listener
  • I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusa...
  • ebol
  • Casual Listener
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

No "Start" Button and "Dein Sommer Flashback"-Playlist in Desktop-Version

PlanPremiumCountry GermanyDevice(Laptop)Operating System(Windows 7) My Question or Issue A friend of mine informed me, that there is a personal Playlist called 'Dein Sommer Flashback' (Your summer flashback). I looked through my account but was not a...

  • Casual Listener
  • Plan Premium Country  Germany Device (Laptop) Operating System (Windows 7)   My Question or Issue  A friend of mine informed me, that there is a personal Playlist called 'Dei...
  • 13qr_8t-s3h1u
  • Casual Listener
  • 867 Views
  • 4 replies
  • 0 likes
  • 867 Views
  • 4 replies
  • 0 likes

Can't play current song

Hello,So somehow Spotify doesn't play some song in some of my playlists.It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tells me: ''Can't play the current song.'' Sadly I don't k...

  • Music Fan
  • Hello, So somehow Spotify doesn't play some song in some of my playlists. It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tel...
  • Sebasty
  • Community Legend
  • 1191 Views
  • 7 replies
  • 0 likes
  • 1191 Views
  • 7 replies
  • 0 likes

Radio, daily mix, friend feed and recommended songs don't work.

PlanFreeCountryBrazilDeviceComputerOperating SystemWindows 10 The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the last one worked, but after I restarted it the problem came back.

  • Casual Listener
  • Plan Free Country Brazil Device Computer Operating System Windows 10     The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the las...
  • theotherguy821
  • Casual Listener
  • 458 Views
  • 1 replies
  • 2 likes
  • 458 Views
  • 1 replies
  • 2 likes

Download Quality on Spotify Desktop Win7

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 7 My Question or Issue I used to be able to select quality (Normal, High, Extreme) in my previous desktop (using work desktop hence Win7) but now I can not find that option in preferen...

  • Newbie
  • Plan Premium Country Philippines Device Desktop Operating System Windows 7   My Question or Issue  I used to be able to select quality (Normal, High, Extreme) in my previous deskt...
  • mariustholen
  • Music Fan
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Spotify launch on startup

Edit/Preferences/Advanced/Open spotify automatically when I log inis disabled but it still starts when i reboot and log in. wth?

  • Casual Listener
  • Edit/Preferences/Advanced/Open spotify automatically when I log in is disabled but it still starts when i reboot and log in. wth?
  • Shirauk
  • Regular
  • 614 Views
  • 1 replies
  • 0 likes
  • 614 Views
  • 1 replies
  • 0 likes

Daily Mix and Friend Feed STILL DON'T WORK with latest 1.0.83.318 !!!

PlanPremiumCountryITALYDeviceDESKTOPOperating SystemWINDOWS 10 My Question or IssueStill having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.83.318) DO NOT WORK!!I need to switch back to previous-previous version 1.0.8...

2018-06-19_19-03-09.jpg 2018-06-19_19-03-37.jpg 2018-06-19_19-05-04.jpg 2018-06-19_19-06-02.jpg
  • Music Fan
  • Plan Premium Country ITALY Device DESKTOP Operating System WINDOWS 10   My Question or Issue Still having troubles with Friends Feed and Daily Mixes : also in the latest version (1.0.8...
  • _LastHope_
  • Music Fan
  • 535 Views
  • 2 replies
  • 1 likes
  • 535 Views
  • 2 replies
  • 1 likes