Can't open Spotify.com

[sarabroganx28]

Hi, whenever I try and open spotify.com, it comes up with an error sayin this site can't be reached as well as it took too long to respond. I've tried restarting my laptop and everything, it just wont open. Thanks for any help.

[Billy-J]

Hey @sarabroganx28, welcome to the community! 

Could you try to access your account on another device, and another browser? 

Let me know how this goes 🙂

[sarabroganx28]

Hi, it doesn’t work on internet explorer on yahoo, or other computer devices. Thanks for the response.

[Billy-J]

@sarabroganx28 -

Thanks for the reply. Could you use a newer browser, and clear all the app cache? Also, please check your network connection, and/or switch to another network. 

Let me know how this goes 🙂

[sarabroganx28]

I’ll try that and come back to you, thanks. 🙂

[Billy-J]

@sarabroganx28 -

You’re welcome 🙂 let me know how it goes!