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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2546 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156943 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154491 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11547 Views

1 replies

6 likes

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Facebook

I am having the biggest issue connecting my facebook account to my spotify account so I can see my friends playlist. Can somebody please help me ASAP with this problem.

Newbie

I am having the biggest issue connecting my facebook account to my spotify account so I can see my friends playlist. Can somebody please help me ASAP with this problem.    

Loxer

Community Legend

391 Views

1 replies

0 likes

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Superuser Contribution COLLABORATIVE PLAYLIST

PlanFreeCountry ParaguayDevicePCOperating SystemWindows 10 My Question or Issue I create a collaborative playlist with my free Spotify account but none of my friends can access to the playlist to add, erase o modify the playlist. Please I need some h...

Casual Listener

Plan Free Country  Paraguay Device PC Operating System Windows 10   My Question or Issue  I create a collaborative playlist with my free Spotify account but none of my friend...

SergioDavid

Roadie

691 Views

3 replies

0 likes

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Solved!! Windows bugs

PlanPremiumCountry IsraelDevice(PC)Operating System(Windows 10) My Question or Issue Hey guys here's the deal, I know you've gotten posts about no friends feed and no daily mixes, my problem is that I don't have either of them + I can't use any type ...

Casual Listener

  Plan Premium Country  Israel Device (PC) Operating System (Windows 10)   My Question or Issue  Hey guys here's the deal, I know you've gotten posts about no friends f...

Loxer

Community Legend

1553 Views

3 replies

0 likes

friends feed
Radio feature
Windows 10
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Superuser Contribution Music stops plying after a while and doesn't continue until Computer restart

Hi there I have a problem with Spotify on my work computer. I have installed Spotify as it should and start listening in the morning. After usually 10-15 minutes of listening It stops and provides a blue bar at the bar saying 'Can't play the current ...

Newbie

Hi there   I have a problem with Spotify on my work computer.    I have installed Spotify as it should and start listening in the morning. After usually 10-15 minutes of ...

Jack

Roadie

801 Views

2 replies

0 likes

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Terrific sound quality for my spotify premium pro subscription

PlanPremiumCountryHungaryDevicePCOperating SystemWindows 10 My Question or IssueMy spotify premium pro subscription is very dirty about this sound system:Genius 5.1 SW-HF5.1 4600sound blaster audigy rxWin10 64bitI've tried all the software settings, ...

Casual Listener

Plan Premium Country Hungary Device PC Operating System Windows 10   My Question or Issue My spotify premium pro subscription is very dirty about this sound system: Genius 5.1 SW-HF5....

Ernie3

Casual Listener

626 Views

2 replies

0 likes

Other
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Superuser Contribution The Spotify app keeps crashing on my PC each time I press "play."

Every time I try to play music on my PC from my Spotify app, it automatically closes down. Once I hit the "play" button, seconds later the app shuts down. I can still listen on Web Player though. I have tried uninstalling and reinstalling to no avail...

Newbie

Every time I try to play music on my PC from my Spotify app, it automatically closes down. Once I hit the "play" button, seconds later the app shuts down. I can still listen on Web Player though. I h...

stijnjits

Casual Listener

6436 Views

8 replies

5 likes

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Unable to use the search bar

So the search bar doesn't work on my windows 10 computer but it works for my android phone. Ive tried re installing spotify but it didn't help at all. Any suggestions?

Newbie

So the search bar doesn't work on my windows 10 computer but it works for my android phone. Ive tried re installing spotify but it didn't help at all. Any suggestions?    

Loxer

Community Legend

378 Views

1 replies

0 likes

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Recently played doesn't work after opening spotify for a second time after reinstall

So a couple of weeks ago my recently played page on the Spotify app stopped showing the artists/albums, rather than showing them it waits a couple of seconds to tell me "Nothing here yet. Music will appear as you listen.". So I reinstalled spotify an...

Regular

So a couple of weeks ago my recently played page on the Spotify app stopped showing the artists/albums, rather than showing them it waits a couple of seconds to tell me "Nothing here yet. Music will ...

Loxer

Community Legend

1670 Views

5 replies

0 likes

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Newly added songs won't download

PlanPremiumCountry NZDeviceHP 850 laptopOperating SystemWindows 10 My Question or IssueI have a large number of playlists, and songs. Whenever I add new songs to my playlists now, they don't download, the download toggle change to "waiting" and newly...

Casual Listener

Plan Premium Country  NZ Device HP 850 laptop Operating System Windows 10   My Question or Issue I have a large number of playlists, and songs. Whenever I add new songs to my play...

Loxer

Community Legend

625 Views

3 replies

0 likes

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Last.fm scrobble not working anymore

Since last night, last.fm scrobbling is not scrobbling the music I listen to anymore. Is anyone else experiencing this? I was going to see if maybe my Spotify account somehow got disconnected from Last.fm, but I went into preferences and could not fi...

Roadie

Since last night, last.fm scrobbling is not scrobbling the music I listen to anymore. Is anyone else experiencing this?   I was going to see if maybe my Spotify account somehow got disconnecte...

hans-jürgen

Roadie

26867 Views

7 replies

5 likes

Windows
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Autoplay doesn't work

PlanFreeCountryBrazil Operating SystemWindows 10 (Spotify Installed via Web) My Question or IssueAutoplay is no longer randomizing similar songs. what I need to do?

Casual Listener

Plan Free Country Brazil   Operating System Windows 10 (Spotify Installed via Web)   My Question or Issue Autoplay is no longer randomizing similar songs. what I need to do?

Bittencourt

Spotify Star

553 Views

3 replies

0 likes

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Discover Weekly not updating once again

PlanFreeCountry ItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 7 My Question or IssueHi once again my Discover Weekly is not updating on monday. Last week i finally get the update (but then again on tuesday i got another update that changed...

Roadie

Plan Free Country  Italy Device Samsung Galaxy A5 2016 Operating System Windows 7   My Question or Issue Hi once again my Discover Weekly is not updating on monday. Last week i ...

nighthawk989

Roadie

1077 Views

7 replies

1 likes

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  • 1 likes

Superuser Contribution MMDEVAPI popup

Last night my Spotify stopped working....it kept giving me an error that if I had the song locally on my computer I could listen to it....then just started to skip to a next song in a playlist repeatedly without playing anything. Then it started givi...

Regular

Last night my Spotify stopped working....it kept giving me an error that if I had the song locally on my computer I could listen to it....then just started to skip to a next song in a playlist repeat...

i4-tije8h0_5

Regular

1402 Views

14 replies

0 likes

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Solved!! Friend feed fails to load

PlanFreeCountry RomaniaDevicePCOperating SystemWindows 7 My Question or Issue Around a month ago I started seeing "Hmm, the Friend Feed failed to load." where my fiend feed was supposed to be. There is a useless "Try again" button that does nothing. ...

Regular

Plan Free Country  Romania Device PC Operating System Windows 7   My Question or Issue  Around a month ago I started seeing "Hmm, the Friend Feed failed to load." where my fi...

Loxer

Community Legend

1803 Views

3 replies

0 likes

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Solved!!Superuser Contribution WILL NOT PLAY ANY MUSIC

PlanFree/PremiumCountry U.S.A.Device- TOSHIBA LAPTOP COMPUTER Operating System- WINDOWS 7 HOME PREMIUM My Question or Issue- Problem just started today. I did not make any changes to computer before problem started. I cannot get anything to come up o...

Regular

Plan Free/Premium Country  U.S.A. Device- TOSHIBA LAPTOP COMPUTER   Operating System- WINDOWS 7 HOME PREMIUM     My Question or Issue- Problem just started today.&nbs...

SergioDavid

Roadie

821 Views

3 replies

0 likes

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Spotify stopped working after Win 10 update

PlanFreeCountry GermanyDeviceDesktopOperating SystemWindows 10 My Question or Issue I've been unable to login to my Spotify account for some time now. It was working fine and at some point the app stopped logging in. The only thing that has changed w...

Casual Listener

Plan Free Country  Germany Device Desktop Operating System Windows 10   My Question or Issue  I've been unable to login to my Spotify account for some time now. It was workin...

moby04

Casual Listener

594 Views

2 replies

0 likes

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Solved!! Album Cover is not showing

PlanPremiumCountry AustriaDeviceDesktop/LabtopOperating SystemWindows 10 My Question or Issue The Album Cover Art of the Songs is not shown on the bottom left where it has been used to in the past. I have this problem since 8 days now and tried every...

Casual Listener

Plan Premium Country  Austria Device Desktop/Labtop Operating System Windows 10   My Question or Issue   The Album Cover Art of the Songs is not shown on the bottom lef...

Loxer

Community Legend

31144 Views

5 replies

1 likes

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Solved!! [Desktop] Can't show only downloaded Songs/Albums

PlanPremiumCountry U.K.DeviceSurface Book (though this still happens on Desktop)Operating SystemWindows 10 My Issue: I'm trying to find out what songs and albums I have downloaded onto my device and what are just saved to library, so I can download t...

Newbie

  Plan Premium Country  U.K. Device Surface Book (though this still happens on Desktop) Operating System Windows 10   My Issue:  I'm trying to find out what songs and a...

Loxer

Community Legend

3012 Views

1 replies

0 likes

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Solved!! Radio and Stations are not loading

PlanFree/PremiumCountry United StatesDevice(PC)Operating System(Windows 10) My Question or Issue When I try to listen to a station all it says is "Your Stations are unavailable please try again later", or when I try the radio it says "Error" Failed t...

Newbie

  Plan Free/Premium Country  United States Device (PC) Operating System (Windows 10)   My Question or Issue  When I try to listen to a station all it says is "Your Stat...

Loxer

Community Legend

3866 Views

1 replies

0 likes

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  • 1 replies
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