Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
notworking117
Casual Listener
81516 Views
81 replies
27 likes

81516 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
94063 Views
289 replies
22 likes

94063 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6721 Views
1 replies
6 likes

6721 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147352 Views
0 replies
26 likes
Mac
Windows

147352 Views
0 replies
26 likes

Solved!! Playlist doofed (cannot remove songs/these songs don't play)

PlanFreeCountryUSA DeviceWindows PC, iPhone 6+Operating SystemWindows 10/iOS My Question or Issue I have a playlist with a large amount of songs from the same artist/album that not only can I not remove from my playlist, but they do not play when I a...

Gosh_Josh
Music Fan
Plan Free Country USA Device Windows PC, iPhone 6+ Operating System Windows 10/iOS My Question or Issue I have a playlist with a large amount of songs from the same artis...
2018-06-16 8:23:01 PM
2018-06-28 5:20:21 AM
Gosh_Josh
Music Fan
2748 Views
8 replies
0 likes

2748 Views
8 replies
0 likes

Desktop overlay is turned on automatically when starting Spotify

I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off".When I start Spotify the overlay is there again until I go to the settings and turn the overlay option on and off ...

TheSpanFerkel
Newbie
I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off". When I start Spotify the overlay is there again until I go to...
2018-05-20 2:34:16 PM
2018-06-27 11:30:16 PM
gb79a
Music Fan
12032 Views
44 replies
67 likes

12032 Views
44 replies
67 likes

Can't see profile + infinite "next" on multiple device + Language

PlanFreeCountryItaly Device(3xPCs + 1 Mobile)Operating System(Windows 10 (x2) & Ubuntu & Android 8.0) My Question or Issue I can't see my profile, in friends "follower" is just showed my ID.In the Windows application it says "The page doesn't exists ...

OZKY23
Casual Listener
Plan Free Country Italy Device (3xPCs + 1 Mobile) Operating System (Windows 10 (x2) & Ubuntu & Android 8.0) My Question or Issue I can't see my profile, in frie...
2018-06-26 12:12:17 AM
2018-06-27 9:13:47 PM
OZKY23
Casual Listener
615 Views
1 replies
0 likes
bug
language
no-control

615 Views
1 replies
0 likes

Spotify on Windows 10 - Music banner in left corner (currently playing song)

PlanFree/PremiumCountry Device(Desktop)Operating System(Windows 10) My Question or Issue Hello, last 2 days in my windows 10 desktop app spotify will to display a banner with a currently playing song. How i can disable it ? I check settings it is her...

_qp2iskeh-kv8
Newbie
Plan Free/Premium Country Device (Desktop) Operating System (Windows 10) My Question or Issue Hello, last 2 days in my windows 10 desktop app spotify will to disp...
2018-06-08 3:46:04 PM
2018-06-27 2:17:23 PM
Loxer
Community Legend
17219 Views
3 replies
0 likes

17219 Views
3 replies
0 likes

Certain songs don't play

Hi! I am having some problems with my spotify. I recently got premium but for some reason I can not play songs anymore that I had marked as do not play when I did not have premium. Is there a way to turn this back and make the songs paly again?Thanks...

g9q4e-f_7av06
Newbie
Hi! I am having some problems with my spotify. I recently got premium but for some reason I can not play songs anymore that I had marked as do not play when I did not have premium. Is there a way to ...
2018-06-27 11:21:21 AM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

Media keys popup box

Even when the option is disabled, if i restart my computer it still shows the pop up box. Have to disable it and re enable it again before it wont show it up any more. Very annoying and was wondering if anyone has a soultion.(Windows 10)

oflo24
Newbie
Even when the option is disabled, if i restart my computer it still shows the pop up box. Have to disable it and re enable it again before it wont show it up any more. Very annoying and was wondering...
2018-06-25 2:29:53 AM
2018-06-26 5:55:28 PM
regortaz
Casual Listener
717 Views
3 replies
0 likes

717 Views
3 replies
0 likes

Spotify showing desktop overlay after last update although I disabled the option in settings

DamSon31
Casual Listener
Spotify showing desktop overlay after last update although I disabled the option in settings
2018-06-08 10:35:33 PM
2018-06-26 2:04:11 PM
barry1001
Regular
2478 Views
16 replies
28 likes

2478 Views
16 replies
28 likes

Proxy not working on Windows 10

PlanPremiumCountryGermany DeviceHPOperating SystemWindows 10 My Question or IssueSince version: 1.0.83.318.g6c07039dProxies which do not require authentication are not working. Proxies with authentication are working. I am for years only in this comm...

emk888
Regular
Plan Premium Country Germany Device HP Operating System Windows 10 My Question or Issue Since version: 1.0.83.318.g6c07039d Proxies which do not require authentication ...
2018-06-22 11:27:53 AM
2018-06-26 1:21:44 PM
emk888
Regular
2713 Views
2 replies
1 likes

2713 Views
2 replies
1 likes

Superuser Contribution Family plan problems

PlanPremiumCountry USADeviceiphone 6s+ and iphone 7Operating Systemupdated ios My Question or IssueMy wife and I cannot use bluetooth access simultaneously to our playlists without getting "crosstalk" between our playlists. How do we run our own play...

w-o_gcy9m0al
Casual Listener
Plan Premium Country USA Device iphone 6s+ and iphone 7 Operating System updated ios My Question or Issue My wife and I cannot use bluetooth access simultaneously to our play...
2018-06-22 4:16:18 PM
2018-06-26 3:55:13 AM
Alfredo
Roadie
396 Views
4 replies
0 likes

396 Views
4 replies
0 likes

Volume overlay keeps coming back

PlanFree Operating SystemWindows 10 The banner keeps popping out even though disabled it. Turn on and off the overlay will keep it off for a while, after that it'll popping up again. I even deleted the cache on %appdata% and still keep happening (the...

latestzz
Newbie
Plan Free Operating System Windows 10 The banner keeps popping out even though disabled it. Turn on and off the overlay will keep it off for a while, after that it'll popping up a...
2018-06-25 4:56:01 AM
2018-06-26 1:53:09 AM
Loxer
Community Legend
840 Views
1 replies
3 likes

840 Views
1 replies
3 likes

Solved!! Cant get rid of spotify task. Wont restart because "spotify is already running"

Just as the title says i cant get the process to end so i can restart it or reinstall. Cant end the task in task manager because "access is denied" even though im the administrator. Cant delete the "Spotify" subfolder because " its currently being us...

Thunderwesel
Casual Listener
Just as the title says i cant get the process to end so i can restart it or reinstall. Cant end the task in task manager because "access is denied" even though im the administrator. Can...
2018-06-25 3:00:49 AM
2018-06-25 7:05:18 PM
Thunderwesel
Casual Listener
1721 Views
2 replies
0 likes

1721 Views
2 replies
0 likes

Error Code 4

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI keep getting error code 4 when I have wifi

CJtheDJDJDJ
Casual Listener
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue I keep getting error code 4 when I have wifi
2018-06-25 3:17:22 PM
2018-06-25 6:35:38 PM
Sebasty
Community Legend
775 Views
1 replies
0 likes

775 Views
1 replies
0 likes

i cannot see my friends' activity

PlanPremiumCountryPhilippines Deviceacer swift 3Operating System My Question or Issue i cannot see my friends activity even if i alreadyswitched the show right bar to green

5qme1u6sim06dn8
Newbie
Plan Premium Country Philippines Device acer swift 3 Operating System My Question or Issue i cannot see my friends activity even if i alreadyswitched the show ri...
2018-06-18 4:25:19 PM
2018-06-25 4:44:36 PM
henryromerl
Casual Listener
531 Views
2 replies
0 likes

531 Views
2 replies
0 likes

Spotify won't play anything

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue Since 2 days ago, Spotify keeps skipping all the songs. If I select one it says its unavailable.If I uninstall spotify, and the sound driver it works. But then it wont w...

3zbv6-1_6uta3
Casual Listener
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Since 2 days ago, Spotify keeps skipping all the songs. If I select one i...
2018-06-25 2:26:28 PM
206 Views
0 replies
0 likes

206 Views
0 replies
0 likes

Spotify skips every song all the time

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue Since 2 days ago, Spotify keeps skipping all the songs. If I select one it says its unavailable.If I uninstall spotify, and the sound driver it works. But then it wont w...

3zbv6-1_6uta3
Casual Listener
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Since 2 days ago, Spotify keeps skipping all the songs. If I select one i...
2018-06-25 2:25:32 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Song image gone

PlanPremiumCountry DenmarkDeviceMM VisionOperating SystemWindows 10 My Question or IssueI was playing some music and then I wanted to make the song image bigger, but it disappeared and I cant get it back. Please help.

frederikHJGFRE
Newbie
Plan Premium Country Denmark Device MM Vision Operating System Windows 10 My Question or Issue I was playing some music and then I wanted to make the song image bigger, but it ...
2018-06-25 10:45:21 AM
2018-06-25 12:55:24 PM
Loxer
Community Legend
5356 Views
1 replies
0 likes
Account
Other
Premium

5356 Views
1 replies
0 likes

Proxy problem since late update

Hi everybody. My desktop Spotify (windows 10) doesn´t work since last update. I search in proxy configuration and doesn´t appears HTTPS, only HTTP. It may be the problem?Sorry for my english...it's not my stronge languagePlanPremiumCountry ArgentinaD...

fauno451
Newbie
Hi everybody. My desktop Spotify (windows 10) doesn´t work since last update. I search in proxy configuration and doesn´t appears HTTPS, only HTTP. It may be the problem? Sorry for my english...
2018-06-22 4:59:40 PM
2018-06-25 9:52:41 AM
emmjott
Music Fan
2694 Views
2 replies
2 likes

2694 Views
2 replies
2 likes

Superuser Contribution Some songs arent playing though i have a premium account

i have been trying to play a sound, i can find it on pc but vant play it and on my iphone it wont appear at all.

Rawanrania
Casual Listener
i have been trying to play a sound, i can find it on pc but vant play it and on my iphone it wont appear at all.
2018-06-22 6:27:03 AM
2018-06-25 3:16:36 AM
Alfredo
Roadie
792 Views
3 replies
0 likes

792 Views
3 replies
0 likes

How do I share/send a song to another Spotify user?

Am I missing something here? I swear there used to be a way to send a song to a friend on Spotify who is also a Spotify user. In fact, I used to have an Inbox where these messages would appear, but I can no longer find my Inbox. I don't like having t...

Madferret
Gig Goer
Am I missing something here? I swear there used to be a way to send a song to a friend on Spotify who is also a Spotify user. In fact, I used to have an Inbox where these messages would appear, but I...
2018-06-24 11:31:10 PM
2018-06-24 12:06:38 AM
Loxer
Community Legend
17923 Views
1 replies
26 likes

17923 Views
1 replies
26 likes

Solved!! Song picture not showing

A while ago I noticed that the picture of the song I was listening wasn't showing anymore (as the picture is showing). https://gyazo.com/e76b70c7afb83f20bd1efd34c6cb3caf. And I have not been able to get it to show up again. Does anybody know how to g...

ayex
Regular
A while ago I noticed that the picture of the song I was listening wasn't showing anymore (as the picture is showing). https://gyazo.com/e76b70c7afb83f20bd1efd34c6cb3caf. And I ha...
2018-06-24 5:00:52 PM
2018-06-24 10:04:57 PM
Loxer
Community Legend
53176 Views
5 replies
1 likes

53176 Views
5 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts