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[Desktop] Page Hanging Issues

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[Desktop] Page Hanging Issues

Plan

Premium

Country

USA

Device

PC/Desktop

Operating System

Windows 7

Internet Connection Speed

130-144Mbps

 

My Question or Issue

Every page hangs after opening; from the dashboard to my playlists to friends pages. After a couple of minutes it seems to get mostly better but all pages still have at least a slight lag

 

The attached screenshot was taken a couple of minutes after opening Spotify. The issue has occured for like a month now, but I've been out of town so it hasn't been an issue.

spotify bug report.JPG
Reply

Accepted Solutions
Marked as solution

Hey @BrandonChance, welcome to the Community.

 

Hope you are doing great!

 

Try to disable Hardware Acceleration, just click on the … top left corner, inside the View tab just click on it and confirm to restart Spotify.

Also if you don't use local files try to disable them inside Settings.

 

Let me know how it goes 🙂

View solution in original post

2 Replies
Marked as solution

Hey @BrandonChance, welcome to the Community.

 

Hope you are doing great!

 

Try to disable Hardware Acceleration, just click on the … top left corner, inside the View tab just click on it and confirm to restart Spotify.

Also if you don't use local files try to disable them inside Settings.

 

Let me know how it goes 🙂

That was it, thank you SO much!

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