Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
60257 Views
78 replies
27 likes

60257 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
83484 Views
278 replies
22 likes

83484 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5967 Views
1 replies
6 likes

5967 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146215 Views
0 replies
26 likes
Mac
Windows

146215 Views
0 replies
26 likes

Superuser Contribution I subscribed for family account. My kids accepted the invitation but still have basic Spotify

Hi community, I subscribed for family account. My kids accepted the invitation but still have basic Spotify NOT Spotify Premium. They received (and accepted) my notification by mail (my invitation) but after that no more mails (no even in **bleep**) ...

i9i_o-mjuap7j
Newbie
Hi community, I subscribed for family account. My kids accepted the invitation but still have basic Spotify NOT Spotify Premium. They received (and accepted) my notification by ma...
2018-06-06 5:07:28 PM
2018-06-11 4:14:46 AM
Alfredo
Roadie
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

Superuser Contribution [SOUND Crash] Problem when stop and start again a song on Spotify Desktop

PlanFreeCountry SpainDeviceHP Laptop ProBook 430 G4Operating SystemWindows 10 Version 1803 My IssueWhen I'm playing music and sudenly pause the song and start it again, the sound stops workingor when I'm playing music with headphones connected witch ...

tscsarria
Newbie
Plan Free Country Spain Device HP Laptop ProBook 430 G4 Operating System Windows 10 Version 1803 My Issue When I'm playing music and sudenly pause the song and start it...
2018-06-06 11:57:45 AM
2018-06-11 3:55:05 AM
Alfredo
Roadie
1001 Views
1 replies
0 likes

1001 Views
1 replies
0 likes

Superuser Contribution Tracks play ok in Spotify but link points to another song

PlanPremiumCountry UKDevicePCOperating SystemWIn10 My Question or IssueCorrect track plays ok in Spotify but when use copy link or embedded link it points to another track, not the one being played.

Mannie3
Regular
Plan Premium Country UK Device PC Operating System WIn10 My Question or Issue Correct track plays ok in Spotify but when use copy link or embedded link it points to another tra...
2018-06-06 11:12:13 AM
2018-06-11 3:29:21 AM
Alfredo
Roadie
596 Views
1 replies
0 likes

596 Views
1 replies
0 likes

Superuser Contribution Spotify Desktop dosen't work

I cannot join Spotify Desktop.When I enter Username / password and I click on LOG IN button, the screen become a little bit darker (it should be like this), but at the end Desktop application doesn't run.I waited several minutes, but nothing change.I...

Simone81
Newbie
I cannot join Spotify Desktop. When I enter Username / password and I click on LOG IN button, the screen become a little bit darker (it should be like this), but at the end Desktop application doesn...
2018-06-06 11:10:45 AM
2018-06-11 3:24:05 AM
Alfredo
Roadie
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Superuser Contribution When I make playlist collaborative it doesn't show on my profile?

When I make a public playlist collaborative, the second I do it it disappears from my profile. It isn't visible to anybody on my profile but if someone else is following it it will still show on theirs. Is there a similar issue floating around that h...

underage14
Newbie
When I make a public playlist collaborative, the second I do it it disappears from my profile. It isn't visible to anybody on my profile but if someone else is following it it will still s...
2018-06-05 11:10:52 PM
2018-06-11 3:21:08 AM
Alfredo
Roadie
744 Views
1 replies
0 likes

744 Views
1 replies
0 likes

Superuser Contribution Disable Autoplay does not work. Song line.

Hi, unfortunatly Spotify keeps on playing similiar songs also when i disabled the "Autoplay"-function. What can i do? Is it a bug? And the other thing: If i add a new song to the song list, the song is not put at the end of the line but right after t...

dersonnenkoenig
Newbie
Hi, unfortunatly Spotify keeps on playing similiar songs also when i disabled the "Autoplay"-function. What can i do? Is it a bug? And the other thing: If i add a new song ...
2018-06-05 9:12:48 PM
2018-06-11 3:13:58 AM
Alfredo
Roadie
1519 Views
1 replies
3 likes

1519 Views
1 replies
3 likes

Superuser Contribution Spotify won't play

PlanPremiumCountry UKDeviceComputerOperating SystemWindows 10 My Question or Issue Everytime I try to listen to a playlist it keeps flicking through songs and then whenever i click on a single song it comes up with "This song is not available" on any...

moth679
Newbie
Plan Premium Country UK Device Computer Operating System Windows 10 My Question or Issue Everytime I try to listen to a playlist it keeps flicking through songs and then ...
2018-06-05 6:16:24 PM
2018-06-11 2:37:03 AM
Alfredo
Roadie
570 Views
1 replies
2 likes

570 Views
1 replies
2 likes

Solved!!Superuser Contribution Local Music Management

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSA DevicePCSamsung Galaxy 8iPad ProOperating SystemiOS 11 Android OreoWindows 10 My Question or IssueHello all -I...

smartypants1138
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device PC Samsung Galaxy 8 iPad Pro ...
2018-06-05 4:01:29 PM
2018-06-11 2:31:31 AM
Alfredo
Roadie
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Superuser Contribution Dragging songs into different playlists

Spotify was really lagging hard for me. Going extremely slow. So I decided to close it and reopen. Now I can't drag music from one playlist into another. I get the circle with a line through it. It literally worked seconds before closing and reopenin...

jshepp
Regular
Spotify was really lagging hard for me. Going extremely slow. So I decided to close it and reopen. Now I can't drag music from one playlist into another. I get the circle w...
2018-06-05 3:40:36 PM
2018-06-11 1:53:27 AM
Alfredo
Roadie
564 Views
1 replies
0 likes

564 Views
1 replies
0 likes

Superuser Contribution Downloaded playlists undownloaded without my consent

Hey what's up! I am running Spotify on my Asus Windows 10 laptop. I am a Premium user in the US and I use Spotify a lot! Sometimes, when I pull up Spotify on my computer, I find that I am somehow no longer signed in. Once I get signed in, none of my ...

Josher
Newbie
Hey what's up! I am running Spotify on my Asus Windows 10 laptop. I am a Premium user in the US and I use Spotify a lot! Sometimes, when I pull up Spotify on my computer, I find t...
2018-06-05 2:51:01 PM
2018-06-11 1:48:23 AM
Alfredo
Roadie
2074 Views
1 replies
0 likes

2074 Views
1 replies
0 likes

Superuser Contribution Problemas al reproducir CANCIONES EXPLICITAS

Alguien mas tiene problemas al reproducir canciones explicitas, en la APP WINDOWS o en el REPRODUCTOR WEB??

Ckdim
Newbie
Alguien mas tiene problemas al reproducir canciones explicitas, en la APP WINDOWS o en el REPRODUCTOR WEB??
2018-06-05 4:15:19 AM
2018-06-11 1:37:13 AM
Alfredo
Roadie
1289 Views
1 replies
0 likes

1289 Views
1 replies
0 likes

Suddenly, "this song is not available" for all songs, over HDMI

I use Spotify on my my laptop connected to an RCA flatscreen via HDMI. Everything worked fine for several months. After returning home from a 6 week trip, suddenly Spotify won't play anything, reporting the error "this song is not available..." for a...

6ex5z3a-e_ybd
Newbie
I use Spotify on my my laptop connected to an RCA flatscreen via HDMI. Everything worked fine for several months. After returning home from a 6 week trip, suddenly Spotify won't play anything, report...
2018-06-10 10:39:26 PM
355 Views
0 replies
1 likes

355 Views
0 replies
1 likes

Superuser Contribution [Bug] Spotify forgets player state while rebooting with "close to tray" enabled

Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progress when Windows reboots. Normally you would be able to ...

user091214
Casual Listener
Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64 When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progre...
2018-06-03 3:22:51 PM
2018-06-10 8:38:35 PM
user091214
Casual Listener
1056 Views
4 replies
5 likes

1056 Views
4 replies
5 likes

"Publish my activity on Spotify" not working

For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled, and "Publish activity" is on.

pylonbydusk
Casual Listener
For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled,...
2018-05-10 3:25:54 AM
2018-06-10 7:49:49 PM
syocrew6
Casual Listener
3435 Views
29 replies
17 likes

3435 Views
29 replies
17 likes

Spotify doesn't play sound, skips songs, doesn't show in volume mixer

PlanFamilyCountry UKDeviceHP Pavilion g6Operating SystemWin 10 My Question or IssueAs said in the topic, Spotify doesn't want to play any music, it skips the Spotify streamed music, and doesn't let me play local files. Additionally, I noticed it does...

Trinagan
Casual Listener
Plan Family Country UK Device HP Pavilion g6 Operating System Win 10 My Question or Issue As said in the topic, Spotify doesn't want to play any music, it skips the Spotify str...
2018-06-10 4:21:37 PM
2018-06-10 4:54:50 PM
Trinagan
Casual Listener
651 Views
1 replies
0 likes

651 Views
1 replies
0 likes

friend feed is not update

I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago PlanPremiumCountry TurkeyDevice(iPhone 7, )Operating System(, Windows 10,) My Questio...

niroe
Regular
I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago Plan Premium Co...
2018-06-06 3:45:07 PM
2018-06-10 2:17:32 PM
user-removed
Not applicable
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Playlist gone

Hi, I did not login for quite a while and now my playlists are gone.Is there a way to recover them or are the lost for good ? cheers

h-70k_fylesst
Casual Listener
Hi, I did not login for quite a while and now my playlists are gone. Is there a way to recover them or are the lost for good ? cheers
2018-06-09 4:21:10 PM
2018-06-10 10:10:28 AM
jsannn
Community Legend
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Can't access on windows 10 app

PlanPremiumCountryParaguay Operating SystemWindows 10 My Question or IssueI downloaded the desktop version of spotify and cannot use it. I tryed so many times to access but i recibed first Error 2, and after Error 7. I have proxy settings, i tryed to...

B0rrA
Casual Listener
Plan Premium Country Paraguay Operating System Windows 10 My Question or Issue I downloaded the desktop version of spotify and cannot use it. I tryed so many times to access bu...
2018-06-08 11:50:33 PM
2018-06-10 10:09:37 AM
Sashkaz
Casual Listener
818 Views
5 replies
0 likes

818 Views
5 replies
0 likes

Playing songs between windows and galaxy phone

Hi guys I have a premium account, I've used Spotify heavily over for around 5 years now.I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switch with choosing to play through PC.But lately I switch to windows and the song...

DNServer
Newbie
Hi guys I have a premium account, I've used Spotify heavily over for around 5 years now. I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switc...
2018-06-10 8:01:21 AM
2018-06-10 9:59:45 AM
Sashkaz
Casual Listener
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Superuser Contribution Cannot play one album even it can show on my library

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or Issue Hello Spotify team,I have an issue with the Spotify desktop application where I can see an album and add it to my library but cannot play it.Can you assist? I ha...

Tygr09
Newbie
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue Hello Spotify team, I have an issue with the Spotify desktop a...
2018-06-03 4:31:37 AM
2018-06-10 4:54:17 AM
Alfredo
Roadie
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

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