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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81356 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777877 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18493 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2818 Views

0 replies

4 likes

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Solved!!Superuser Contribution WILL NOT PLAY ANY MUSIC

PlanFree/PremiumCountry U.S.A.Device- TOSHIBA LAPTOP COMPUTER Operating System- WINDOWS 7 HOME PREMIUM My Question or Issue- Problem just started today. I did not make any changes to computer before problem started. I cannot get anything to come up o...

Regular

Plan Free/Premium Country  U.S.A. Device- TOSHIBA LAPTOP COMPUTER   Operating System- WINDOWS 7 HOME PREMIUM     My Question or Issue- Problem just started today.&nbs...

SergioDavid

Roadie

836 Views

3 replies

0 likes

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Spotify stopped working after Win 10 update

PlanFreeCountry GermanyDeviceDesktopOperating SystemWindows 10 My Question or Issue I've been unable to login to my Spotify account for some time now. It was working fine and at some point the app stopped logging in. The only thing that has changed w...

Casual Listener

Plan Free Country  Germany Device Desktop Operating System Windows 10   My Question or Issue  I've been unable to login to my Spotify account for some time now. It was workin...

moby04

Casual Listener

605 Views

2 replies

0 likes

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Solved!! Album Cover is not showing

PlanPremiumCountry AustriaDeviceDesktop/LabtopOperating SystemWindows 10 My Question or Issue The Album Cover Art of the Songs is not shown on the bottom left where it has been used to in the past. I have this problem since 8 days now and tried every...

Casual Listener

Plan Premium Country  Austria Device Desktop/Labtop Operating System Windows 10   My Question or Issue   The Album Cover Art of the Songs is not shown on the bottom lef...

Loxer

Community Legend

31195 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! [Desktop] Can't show only downloaded Songs/Albums

PlanPremiumCountry U.K.DeviceSurface Book (though this still happens on Desktop)Operating SystemWindows 10 My Issue: I'm trying to find out what songs and albums I have downloaded onto my device and what are just saved to library, so I can download t...

Newbie

  Plan Premium Country  U.K. Device Surface Book (though this still happens on Desktop) Operating System Windows 10   My Issue:  I'm trying to find out what songs and a...

Loxer

Community Legend

3025 Views

1 replies

0 likes

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Solved!! Radio and Stations are not loading

PlanFree/PremiumCountry United StatesDevice(PC)Operating System(Windows 10) My Question or Issue When I try to listen to a station all it says is "Your Stations are unavailable please try again later", or when I try the radio it says "Error" Failed t...

Newbie

  Plan Free/Premium Country  United States Device (PC) Operating System (Windows 10)   My Question or Issue  When I try to listen to a station all it says is "Your Stat...

Loxer

Community Legend

3882 Views

1 replies

0 likes

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  • 1 replies
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Error codes 32 and 37: Firewalls and proxies and errors, oh my!

Hello:Tearing my hair out on this one, so all help gratefully received. First, the setup:I'm running Spotify premium via the desktop app on a Windows 10 PC, via a wired (ethernet) connection on a simple home network. Then, the problem:I was experienc...

Casual Listener

Hello: Tearing my hair out on this one, so all help gratefully received.   First, the setup: I'm running Spotify premium via the desktop app on a Windows 10 PC, via a wired (ethern...

jkd-_ewbre0p

Regular

26783 Views

6 replies

3 likes

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  • 6 replies
  • 3 likes

Superuser Contribution Win10 No connection to Spotify

PlanPremiumCountryGermanyDeviceSelf-built PCOperating SystemWindows 10 My Question or IssueI have used Spotify without any problems on my PC for a year now, but a few days ago, Spotify always said it would be offline. After checking the firewall, I t...

Casual Listener

Plan Premium Country Germany Device Self-built PC Operating System Windows 10   My Question or Issue I have used Spotify without any problems on my PC for a year now, but a few days ag...

Alfredo

Roadie

842 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Slow app? It takes forever to run it

PlanPremiumCountry ArgentinaDeviceWindows 8.1 PC, 12 GB ram, 3.8 4 core cpu, etc.Question or Issue Whenever I run the app for the first time, it takes like 3 or 4 minutes to actually start, and take another 2-3 min to connect to my mobile phone and a...

Casual Listener

Plan Premium Country  Argentina Device Windows 8.1 PC, 12 GB ram, 3.8 4 core cpu, etc. Question or Issue  Whenever I run the app for the first time, it takes like 3 or 4 minutes to a...

Faculegarralde

Casual Listener

1324 Views

3 replies

0 likes

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Solved!! windows app not syncing favorite songs

Primume, win 10.when adding a new favorite song from my S9, it doesn't add it to the pc spotify app althou it's added to the chrome online spotify player.I tried re-lunching spotify but the same problem.In the photo, the right window is the windows a...

Regular

Primume, win 10. when adding a new favorite song from my S9, it doesn't add it to the pc spotify app althou it's added to the chrome online spotify player. I tried re-lunching spotify but the same ...

Loxer

Community Legend

1540 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

The same song is always "up next" on launch and I don't want it to happen

Hello,One day I decided on a whim to listen to an album that was listed as new release. In this case, it was a certan Bene Rexha. Not that it really matters, but I did not listen to this for more than a few minutes before skipping through and returnt...

Casual Listener

Hello, One day I decided on a whim to listen to an album that was listed as new release.   In this case, it was a certan Bene Rexha.  Not that it really matters, but I did not listen ...

thelonious

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
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Songs Tab (Desktop)

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueThe songs tab has gone missing from My library.I used this all the time on shuffle to listen to all the music ive saved on spotify!Why has this gone and anyway around it? I left spot...

Casual Listener

  Plan Premium Country UK     Operating System Windows 10   My Question or Issue The songs tab has gone missing from My library. I used this all the time on shuffle to...

Krobe_Air

Newbie

2456 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Solved!!Superuser Contribution Dayly mix completely disappeared

PlanFreeCountry NetherlandsDevicePCOperating SystemWindows 7 My Question or Issue Around a week or so ago, the "Dayly Mix" tab in my library disappeared. In addition, the friends feed fails to load as well.Uninstalling & reinstalling spotify fixes th...

Casual Listener

Plan Free Country  Netherlands Device PC Operating System Windows 7  My Question or Issue  Around a week or so ago, the "Dayly Mix" tab in my library disappeared. In addition,...

debries

Casual Listener

1435 Views

5 replies

0 likes

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Pic of the day

PlanFree/PremiumCountry GermanyDeviceSony VaioOperating SystemWindows 7 My Question or IssueToday i found on an old backup an old version of spotify....Good old times, easy to use, no big Letters, Covers, Pictures and those stuff, no waiting Just sim...

Gig Goer

Plan Free/Premium Country  Germany Device Sony Vaio Operating System Windows 7   My Question or Issue Today i found on an old backup an old version of spotify.... Good old time...

Loxer

Community Legend

368 Views

1 replies

1 likes

  • 368 Views
  • 1 replies
  • 1 likes

Download Playlists

I have downloaded playlists to my Lenovo computer. I believe the files are physically downoaded to the harddrive? When I play from my Samsung the same playlist which is marked downloaded;Are the files downloaded to my Samsung mobile hard drive. If so...

Gig Goer

  I have downloaded playlists to my Lenovo computer. I believe the files are physically downoaded to the harddrive?   When I play from my Samsung the same playlist which is marked downlo...

Loxer

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Remove from favorites

PlanPremiumCountry NorwayDevicePCOperating SystemWindows 10 My Question or IssueI cannot remove some songs from my favorites, i have noticed they are all local files, but i cannot remove them from the favorites tab

Casual Listener

Plan Premium Country  Norway Device PC Operating System Windows 10   My Question or Issue I cannot remove some songs from my favorites, i have noticed they are all local file...

Loxer

Community Legend

3113 Views

5 replies

0 likes

  • 3113 Views
  • 5 replies
  • 0 likes

Advanced search doesn't work

PlanPremiumCountry FranceDevicePCOperating SystemW7 My Question or IssueI can not performed an advanced search ! Always "no result"....Any ideas ?

Casual Listener

Plan Premium Country  France Device PC Operating System W7   My Question or Issue I can not performed an advanced search ! Always "no result".... Any ideas ? 

Panfranek

Newbie

1360 Views

7 replies

4 likes

  • 1360 Views
  • 7 replies
  • 4 likes

Solved!! how to install spotify in windows without using the spotify installer ?

PlanSingle PremiumCountry IrelandDevicePCOperating SystemWindows 10 My Question or IssueHow to install spotify in windows without using the spotify installer ? As seems the Spotify installer will download Spotify itself, but in my working place its v...

Casual Listener

Plan Single Premium Country  Ireland Device PC Operating System Windows 10   My Question or Issue How to install spotify in windows without using the spotify installer ? As seems ...

emanueol

Casual Listener

93138 Views

2 replies

4 likes

  • 93138 Views
  • 2 replies
  • 4 likes

Solved!! SpotifyMigrator has stopped working

DeviceDesktopOperating SystemWindows 10 My Question or Issue Spotify seemed to have migrated itself over to the windows store app without asking me first, I have the windows store disabled for privacy reasons on my device. I uninstalled the windows s...

Casual Listener

  Device Desktop Operating System Windows 10   My Question or Issue   Spotify seemed to have migrated itself over to the windows store app without asking me first, I have the w...

Loxer

Community Legend

4973 Views

5 replies

0 likes

  • 4973 Views
  • 5 replies
  • 0 likes

Local files not showing up under Artists, Albums, Music

PlanPremiumCountry USDeviceDesktopOperating SystemWindows 10 Microsoft is forcing me to switch from Groove to Spotify. I have 32,000 purchased songs on my local drive. They show up under Local Files, but only a few are showing up under Artists, Album...

Casual Listener

Plan Premium Country  US Device Desktop Operating System Windows 10   Microsoft is forcing me to switch from Groove to Spotify.  I have 32,000 purchased songs on my local driv...

-_5xu23w2itr4

Casual Listener

1914 Views

3 replies

0 likes

  • 1914 Views
  • 3 replies
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Solved!! automatically skips the songs never play one

PlanPremiumCountryTurkeyDevicepackard bell laptopOperating Systemwindows 7 My Question or Issue i am using spotify on my laptop for 2 days.When i decided to listen to music this morning spotify started to skip every song,i could not listen to one of ...

Casual Listener

Plan Premium Country Turkey Device packard bell laptop Operating System windows 7   My Question or Issue  i am using spotify on my laptop for 2 days.When i decided to listen to mu...

kladenstein

Casual Listener

913 Views

3 replies

0 likes

  • 913 Views
  • 3 replies
  • 0 likes