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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1690 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145728 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130674 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10990 Views

1 replies

6 likes

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  • 6 likes

Crossfade bug in a playlist?

PlanPremiumCountryGermanyOperating SystemWindows 10 PlaylistHype My Question or Issue Hi,i can't understand my problem. When i'm listening to my playlists, which i created for myself, the crossfade function (off) works correctly.But when i'm listenin...

Regular

Plan Premium Country Germany Operating System Windows 10  Playlist Hype   My Question or Issue   Hi, i can't understand my problem.     When i'm listening to m...

Jollof

Composer

783 Views

1 replies

0 likes

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Downloading new version fails

Plan:PremiumCountry: Denmark Device: DesktopOperating System: Windows 10 My Question or Issue:While using my Spotify ver. 1.0.55.487 I was advised that a new ver. 1.0.80.474 was ready for download. After a little while I was told that Spotify now was...

Casual Listener

Plan:Premium Country: Denmark  Device: Desktop Operating System: Windows 10  My Question or Issue: While using my Spotify ver. 1.0.55.487 I was advised that a new ver. 1.0.80.474 was r...

user-removed

Not applicable

1255 Views

10 replies

0 likes

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Solved!! faded play button

I wanted to add HEROES by Brian the Sun to my playlist and I searched for it on spotify but when I looked it up on google it showed up but with a faded looking play button and not a normal play button. Any help? I feel as if its a country restriction...

Newbie

I wanted to add HEROES by Brian the Sun to my playlist and I searched for it on spotify but when I looked it up on google it showed up but with a faded looking play button and not a normal play butto...

iamandyhill

Community Legend

797 Views

1 replies

0 likes

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Superuser Contribution [Bug] Spotify forgets player state while rebooting with "close to tray" enabled

Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progress when Windows reboots. Normally you would be able to ...

Casual Listener

Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64 When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progre...

user091214

Casual Listener

1195 Views

4 replies

5 likes

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Solved!! Cant play ANY song ?

PlanPremiumCountry The NetherlandsDevicePCOperating Systemwin 10 latest update My Question or Issue I cannot play ANY song on spotify?I logged out and back in, reinstalled spotify. nothing helps.see screenshot for the message i get pressing any song ...

Regular

Plan Premium Country  The Netherlands Device PCOperating System win 10 latest update  My Question or Issue  I cannot play ANY song on spotify? I logged out and back in, reinst...

FluXd

Regular

2270 Views

12 replies

0 likes

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"Can't play the current song" Error (More details inside)

Hello! as stated in the title I keep getting this error, More details about my specs etc are below.My problem currently is when I start playing a song it'll take a few seconds then it plays about 5-8 seconds of the song then stops with the error "Can...

Newbie

Hello! as stated in the title I keep getting this error, More details about my specs etc are below. My problem currently is when I start playing a song it'll take a few seconds then it plays about...

493 Views

0 replies

1 likes

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Specific Songs Skip on Spotify (desktop, phone) and iTunes (desktop, phone)

PlanPremiumCountryUK DeviceiPhone 5, HP laptopOperating SystemWindows, iOS My Question or Issue Absolutely bizarrely, an album by McCafferty (Yarn) which played fine before has started to skip - on multiple devices and listening platforms, including ...

Casual Listener

Plan Premium Country UK   Device iPhone 5, HP laptop Operating System Windows, iOS   My Question or Issue  Absolutely bizarrely, an album by McCafferty (Yarn) which played f...

Darquel

Casual Listener

600 Views

1 replies

0 likes

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Superuser Contribution Cannot play one album even it can show on my library

PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or Issue Hello Spotify team,I have an issue with the Spotify desktop application where I can see an album and add it to my library but cannot play it.Can you assist? I ha...

Newbie

  Plan Premium Country  Australia Device Desktop Operating System Windows 10   My Question or Issue  Hello Spotify team, I have an issue with the Spotify desktop a...

Alfredo

Roadie

509 Views

1 replies

0 likes

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Spotify crash immedietly when play a particular song

PlanFreeCountryMY Device(HP 14-bw019AX)Operating System(Windows 10) My Question or IssueI'm having a problems where my Spotify always crash or close immedietly everytime I press play on this particular song. It's like I click 'exit' on the 'play' but...

Casual Listener

Plan Free Country MY  Device (HP 14-bw019AX) Operating System (Windows 10)   My Question or Issue I'm having a problems where my Spotify always crash or close immedietly everytime...

9ys-e835ja_55

Casual Listener

957 Views

2 replies

0 likes

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Explicit Songs Fail to Play "This Song is Not Available"

PlanPremium/Family PlanCountry CanadaDeviceSurface Pro 3 (Windows Laptop)Operating SystemWindows 8.1 My Question or Issue Whenever I try to play an explicit song I get a message in a blue banner at the top that says "This song is not available. If yo...

Casual Listener

Plan Premium/Family Plan Country  Canada Device Surface Pro 3 (Windows Laptop) Operating System Windows 8.1   My Question or Issue   Whenever I try to play an explicit song ...

DJ_PaulMC

Casual Listener

5339 Views

9 replies

5 likes

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Song not playing

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueI've been having issues recently with playing You Know You're Right by Nirvana, I've seen other people having the same issues too. A person I'm talking with in the US is a...

Newbie

  Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue I've been having issues recently with playing You Know You're Right by Nirvana, I've se...

248 Views

0 replies

0 likes

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Can't see Shuffle button

PlanFreeCountry USDevicePCOperating SystemWindows 10 My Question or IssueI can't for the life of me find the shuffle button, either on the Web player or my desktop app. I've searched and found the help article saying its at the bottom of the player, ...

Newbie

Plan Free Country  US Device PC Operating System Windows 10   My Question or Issue I can't for the life of me find the shuffle button, either on the Web player or my desktop app.&...

Loxer

Community Legend

4169 Views

1 replies

1 likes

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Need a human being to talk to

PlanFree on my iPhone 6Premium on my Desktop w Windows 7 CountryUSA DeviceiPhone6 and Lenovo DesktopOperating SystemiOS11 on iPhoneWindows 7 on Desktop My Question or IssueI upgraded to Premium two days ago on my Desktop Computer. My iPhone6 has Free...

Visitor

Plan Free on my iPhone 6 Premium on my Desktop w Windows 7  Country USA   Device iPhone6 and Lenovo Desktop Operating System iOS11 on iPhone Windows 7 on Desktop   My Quest...

GnarlyData

Regular

779 Views

2 replies

1 likes

I'm 60
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Playing everything in my library

Hey everyone! I was just wondering if there was a simple way to just play everything in my library, or content from every artists I'm following. Searched and couldn't find anything either on the forums or elsewhere. Either there is no features like t...

Newbie

Hey everyone!  I was just wondering if there was a simple way to just play everything in my library, or content from every artists I'm following. Searched and couldn't find anything either on th...

420 Views

0 replies

0 likes

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Volume Control way down, but actual volume output quite high

Spotify Premium Family, Windows X, PCEver since I connected a SONOS Player the volume control in the Spotify Dektop App does not represent its actual output. What you see in the picture is the "normal" output, if I move it any higher (by VERY careful...

Newbie

Spotify Premium Family, Windows X, PC Ever since I connected a SONOS Player the volume control in the Spotify Dektop App does not represent its actual output. What you see in the picture is the "n...

377 Views

0 replies

2 likes

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After updating windows 10 1803, spotify only show blank fragmant with nothing

PlanPremiumDeviceNew Surface ProOperating SystemWindows 10 1803 updateMy Question or Issue I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. After the update, I am not able to see the content when opening spotify...

Newbie

Plan Premium Device New Surface Pro Operating System Windows 10 1803 update My Question or Issue  I updated windows 10 1803 this afternoon. Before this spotify works fine on my surface. A...

javalberdi

Newbie

759 Views

1 replies

0 likes

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Songs playlist on windows wont sync up with android

Read similiar issues on here, could not fix it with the suggestions. I have not added huge number of songs to my Songs playlist from my android phone, but it does not sync anyway.

Newbie

Read similiar issues on here, could not fix it with the suggestions. I have not added huge number of songs to my Songs playlist from my android phone, but it does not sync anyway.

297 Views

0 replies

0 likes

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Spotify keeps starting with some weird song

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue Whenever I start up my Spotify, it will always start with this billy idol song. WHICH I HAVE NEVER HEARD OF BEFORE. Is there a way to not start with this song?

Newbie

Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue  Whenever I start up my Spotify, it will always start with this billy idol song. WHIC...

328 Views

0 replies

1 likes

  • 328 Views
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Release Radar is sorted differently on desktop than mobile

PlanPremiumCountry USADevice(LG G6/PC)Operating SystemWindows 10 My Question or Issue I was listening to release radar earlier on my phone and going down the list from the top by the default sort method. It's sorted by "custom" and I'm not sure how t...

Casual Listener

Plan Premium Country  USA Device (LG G6/PC) Operating System Windows 10   My Question or Issue  I was listening to release radar earlier on my phone and going down the list f...

488 Views

0 replies

2 likes

  • 488 Views
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  • 2 likes