Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23127 Views
66 replies
23 likes

23127 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
an hour ago
Edwardont
Casual Listener
58181 Views
251 replies
21 likes

58181 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3663 Views
1 replies
6 likes

3663 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143386 Views
0 replies
26 likes
Mac
Windows

143386 Views
0 replies
26 likes

Local files from PC catalogue suddenly empty, all local tracks in playlists grayed out?

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!

mrX
Regular
Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!
2018-05-10 4:53:54 PM
2018-05-10 4:55:11 PM
mrX
Regular
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Spotify connect device (Sonos play 1)

Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/disconnecting previously. Unfortunately, as of yesterday, Sp...

tds1993
Casual Listener
Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/...
2018-05-10 4:11:00 PM
2018-05-10 4:46:37 PM
tds1993
Casual Listener
2331 Views
4 replies
0 likes

2331 Views
4 replies
0 likes

Solved!! Crashing on startup

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result.One thing that I noticed is when I delete the cache or manually sto...

sergeantbiggs
Regular
Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result. One thing that...
2018-03-11 10:34:08 PM
2018-05-10 3:20:34 PM
sergeantbiggs
Regular
10449 Views
6 replies
0 likes

10449 Views
6 replies
0 likes

Album art is obscured by commercial banner

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

havryliuk
Regular
Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.
2018-05-10 2:26:27 PM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Scrobbling not working

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

SinnieOnFire
Casual Listener
After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.
2018-05-10 7:57:06 AM
2018-05-10 2:23:28 PM
havryliuk
Regular
558 Views
4 replies
3 likes

558 Views
4 replies
3 likes

Volume turns off

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volume again, but the volume button wasn't working: noth...

XSCB
Casual Listener
I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volum...
2018-05-08 10:50:29 AM
2018-05-10 10:08:39 AM
XSCB
Casual Listener
831 Views
2 replies
0 likes

831 Views
2 replies
0 likes

Cover Art

It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local files, and the cover art is show up. Do I need to re-instal...

Corvan
Newbie
It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local fi...
2018-05-10 4:36:38 AM
2018-05-10 8:40:01 AM
Soundofus
Spotify Star
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Search function doesn't work

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this problem for like the first 1-2 things I search for, b...

Luxasr
Newbie
I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this pr...
2018-03-16 6:41:39 PM
2018-05-10 6:31:58 AM
CMoresco
Newbie
1161 Views
2 replies
0 likes

1161 Views
2 replies
0 likes

Songs are different in android and PC

Hello, I have this issue.I found at least 3 songs which are different in android and PC, while I switch between these two playback devices.In phone it sounds like original song, but in PC is some kind of remix Here is video https://photos.app.goo.gl/...

KnedlaCZ
Regular
Hello, I have this issue. I found at least 3 songs which are different in android and PC, while I switch between these two playback devices. In phone it sounds like original song, but in PC is some...
2018-05-06 12:29:41 AM
2018-05-09 12:02:51 AM
KnedlaCZ
Regular
538 Views
3 replies
0 likes

538 Views
3 replies
0 likes

Solved!! Delete key doesn't work in search field

Delete key doesn't work in search field

marczellm
Regular
Delete key doesn't work in search field
2018-03-12 4:25:54 PM
2018-05-09 11:29:16 PM
marczellm
Regular
891 Views
6 replies
0 likes

891 Views
6 replies
0 likes

Song Volume Fades to Nothing

The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens when Spotify volume is at about 20-30% Any help with th...

Agentbunz07
Casual Listener
The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens...
2018-05-09 6:27:26 PM
2018-05-09 8:31:45 PM
Agentbunz07
Casual Listener
527 Views
2 replies
0 likes

527 Views
2 replies
0 likes

Favorited songs list is losing songs

Hi,I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and I can't find most of them. Yesterday I was playing musi...

BCZ
Casual Listener
Hi, I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and ...
2018-05-08 10:22:12 PM
2018-05-09 7:58:22 PM
BCZ
Casual Listener
650 Views
2 replies
0 likes

650 Views
2 replies
0 likes

Scrobbling doesn't work after update

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles afterwards.

Merowinger
Roadie
I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles aft...
2018-05-08 6:51:13 PM
2018-05-09 7:30:12 PM
karma_police_19
Music Fan
1225 Views
10 replies
15 likes

1225 Views
10 replies
15 likes

Music changes before song ends

Every song i play it never finishes. it changes to next song half way to 75% of the way through. I have premium, I have cleared cookies and cache, im using google chrome on my internet browser, i have restarted google chrome, restarted the computer a...

juanbaez1992
Newbie
Every song i play it never finishes. it changes to next song half way to 75% of the way through. I have premium, I have cleared cookies and cache, im using google chrome on my internet browser, i hav...
2018-05-09 5:34:13 PM
2018-05-09 5:56:21 PM
CohanPlayz
Music Fan
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

song is not available

for about last 5-6 days, when i want to listen music from spotify, it always says "this song isn't available..." my internet works and i'm not trying to listen spotify on offline mode. how can i fix this problem?

tornakin
Newbie
for about last 5-6 days, when i want to listen music from spotify, it always says "this song isn't available..." my internet works and i'm not trying to listen spotify on offline mode. how can i...
2018-05-09 5:39:02 PM
207 Views
0 replies
1 likes

207 Views
0 replies
1 likes

Spotify application not responding!

Whenever i log on to Spotify it says "The Spotify application is not responding." I get it every time when i try to log on. Also i got some other errors. ever since the newest update spotify has been crazy wierd. when i click the x button to close sp...

CohanPlayz
Music Fan
Whenever i log on to Spotify it says "The Spotify application is not responding." I get it every time when i try to log on. Also i got some other errors. ever since the newest update spotify has been...
2018-05-09 5:04:44 PM
2018-05-09 5:20:21 PM
CohanPlayz
Music Fan
1007 Views
1 replies
0 likes

1007 Views
1 replies
0 likes

Solved!! Spotify crashes after login since Windows 10 April update

Steps to reproduceRegression bug: Since Windows 10 April update Spotify crashes immediately after login. System InfoApp: I reinstalled the Windows Store app and the standalone Windows application - without succes.OS: Windows 10, Version 1803, Build 1...

hartmair
Casual Listener
Steps to reproduce Regression bug: Since Windows 10 April update Spotify crashes immediately after login. System Info App: I reinstalled the Windows Store app and the standalone...
2018-05-04 9:03:50 PM
2018-05-09 2:18:32 PM
hartmair
Casual Listener
1228 Views
2 replies
0 likes

1228 Views
2 replies
0 likes

Solved!! latest version of Spotify desktop?

Hi !I just would like to know what is the latest version of the Spotify app for Windows 8.1I'm running version 1.0.77.338.g758ebd78 for a long time now, is it the latest one?Thanks.

S3ndG
Roadie
Hi ! I just would like to know what is the latest version of the Spotify app for Windows 8.1 I'm running version 1.0.77.338.g758ebd78 for a long time now, is it the latest one? Thanks. 🙂
2018-05-07 9:23:15 AM
2018-05-09 1:42:08 PM
S3ndG
Roadie
3773 Views
3 replies
0 likes

3773 Views
3 replies
0 likes

One big local file can't be put into a playlist

I have spotify premium and have downloaded a 50 minute mp3 file which I would like to put into a playlist. It appears in my local files list but is denied entry into a playlist whereas, other songs in my local files list can be put into playlists. Is...

Laflame90210
Casual Listener
I have spotify premium and have downloaded a 50 minute mp3 file which I would like to put into a playlist. It appears in my local files list but is denied entry into a playlist whereas, other songs i...
2018-05-09 10:53:56 AM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Spotify local files problem

I have this problem since long time ago, at the begin it don't bother me but it start to anoying me.A few years ago I linked my local music files in an old pc but when I got a new one, the songs shows in my playlist but I can't played and neither rem...

Eduardo1221
Newbie
I have this problem since long time ago, at the begin it don't bother me but it start to anoying me. A few years ago I linked my local music files in an old pc but when I got a new one, the songs sh...
2018-05-09 5:44:47 AM
2018-05-09 9:54:59 AM
SaeedAmmaneh
Regular
540 Views
1 replies
0 likes

540 Views
1 replies
0 likes

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