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"Something Went Wrong" message when trying to access artist's page

"Something Went Wrong" message when trying to access artist's page

Plan

Premium

Country

 USA

Device

Dell Windows PC

Operating System

Windows 10

 

My Question or Issue

 When I click on most artist's pages, I get a message saying, "Something went wrong," then underneath it says, "artist-error-message-TypeError: Cannot read properly 'indexOf' of undefined." 

 

Is anyone else getting this? If so, how can I fix it? 

Reply
3 Replies

Hey @cpolidoro04, welcome to the Community.

 

Hope you are doing great!

 

Edit:

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

 

I'm not sure what animated short you're referring to. I only see the message against a dark screen with a still photo -- see below: 

 

Spotify error.jpg

Hey @cpolidoro04,

 

Sorry for the inconvenience!

An error happened on my end, sorry.

I see that you have an old version of Spotify. Try to update it's version as they are no longer supported by Spotify and may become unstable.

 

Have a nice day 🙂

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